{"id":30464,"date":"2019-10-31T21:35:40","date_gmt":"2019-10-31T18:35:40","guid":{"rendered":"https:\/\/prohoster.info\/blog\/crm-sistemy-s-tochki-zreniya-kiberbezopasnosti-zashhita-ili-ugroza\/"},"modified":"2019-10-31T21:35:40","modified_gmt":"2019-10-31T18:35:40","slug":"crm-sistemy-s-tochki-zreniya-kiberbezopasnosti-zashhita-ili-ugroza","status":"publish","type":"post","link":"https:\/\/prohoster.info\/ro\/blog\/administrirovanie\/crm-sistemy-s-tochki-zreniya-kiberbezopasnosti-zashhita-ili-ugroza","title":{"rendered":"Sistemele CRM din punctul de vedere al securit\u0103\u021bii cibernetice: protec\u021bie sau amenin\u021bare?","gt_translate_keys":[{"key":"rendered","format":"text"}]},"content":{"rendered":"<p>31 mart \u2014 ziua interna\u021bional\u0103 a backup-ului, iar s\u0103pt\u0103m\u00e2na dinainte este mereu plin\u0103 de pove\u0219ti legate de securitate. Luni, am aflat deja despre Asus compromis \u0219i \u201etrei produc\u0103tori neidentifica\u021bi\u201d. Companiile mai supersti\u021bioase stau cu nervii \u00eentin\u0219i toat\u0103 s\u0103pt\u0103m\u00e2na, fac backup-uri. Toate acestea se \u00eent\u00e2mpl\u0103 pentru c\u0103 to\u021bi suntem pu\u021bin neglijen\u021bi \u00een ceea ce prive\u0219te securitatea: unii uit\u0103 s\u0103 se \u00eencuie la spate, al\u021bii ignor\u0103 termenul de valabilitate al produselor, unii \u00ee\u0219i p\u0103streaz\u0103 loginul \u0219i parola sub tastatur\u0103, iar al\u021bii scriu toate parolele \u00eentr-un caiet. Anumi\u021bi indivizi reu\u0219esc s\u0103 dezactiveze antivirusul \u201eca s\u0103 nu \u00eencetineasc\u0103 calculatorul\u201d \u0219i nu folosesc separarea permisiunilor \u00een sistemele corporative (ce secrete pot fi \u00eentr-o companie de 50 de persoane!). Probabil, umanitatea pur \u0219i simplu nu a dezvoltat \u00eenc\u0103 instinctul de autoprotec\u021bie cibernetic, care, \u00een principiu, ar putea deveni un nou instinct de baz\u0103. <\/p>\n<p>Nici afacerile nu au dezvoltat astfel de instincte. O \u00eentrebare simpl\u0103: Este un sistem CRM o amenin\u021bare pentru securitatea informa\u021biei sau un instrument de asigurare a securit\u0103\u021bii? Probabil c\u0103 nimeni nu va r\u0103spunde exact a\u0219a, din prima. Aici trebuie s\u0103 \u00eencepem, a\u0219a cum ne \u00eenv\u0103\u021ba la orele de englez\u0103: it depends... Asta depinde de set\u0103ri, forma de livrare a CRM-ului, obiceiurile \u0219i convingerile furnizorului, gradul de neglijen\u021b\u0103 al angaja\u021bilor, ingeniozitatea infractorilor. \u00cen cele din urm\u0103, se poate sparge orice. A\u0219adar, cum s\u0103 tr\u0103im? <\/p>\n<p><noindex><a rel=\"nofollow\" href=\"https:\/\/habr.com\/ru\/company\/regionsoft\/blog\/445582\/\"><img decoding=\"async\" alt=\"Sistemele CRM din punctul de vedere al securit\u0103\u021bii cibernetice: protec\u021bie sau amenin\u021bare?\" src=\"\/wp-content\/uploads\/2019\/03\/a8f5a722224874380fd4ada7c105f45a.jpg\" style=\"display:block;margin: 0 auto;\" \/><\/a><\/noindex><br \/>\n<i>A\u0219a arat\u0103 securitatea informa\u021biei \u00een micile \u0219i medii afaceri<\/i> <noindex><a rel=\"nofollow\" href=\"https:\/\/relaxstory.livejournal.com\/33712.html\"><i>Din blogul meu<\/i><\/a><\/noindex><br \/>\n<noindex><a rel=\"nofollow\" name=\"habracut\"><\/a><\/noindex><\/p>\n<h2>Sistemul CRM ca protec\u021bie<\/h2>\n<p>\nProtejarea datelor despre activitatea comercial\u0103 \u0219i opera\u021bional\u0103 \u0219i p\u0103strarea \u00een siguran\u021b\u0103 a bazei de clien\u021bi este una dintre principalele sarcini ale sistemelor CRM, iar \u00een acest sens este cu mult mai important\u0103 dec\u00e2t orice alt software aplica\u021bional din companie.<\/p>\n<p>Probabil c\u0103 a\u021bi \u00eenceput s\u0103 citi\u021bi acest articol \u0219i, \u00een ad\u00e2ncul sufletului, a\u021bi z\u00e2mbit, g\u00e2ndindu-v\u0103 c\u0103 cui \u00eei pas\u0103 de informa\u021biile voastre. Dac\u0103 a\u0219a este, atunci probabil c\u0103 nu a\u021bi avut de-a face cu v\u00e2nz\u0103rile \u0219i nu \u0219ti\u021bi c\u00e2t de c\u0103utate sunt bazele de clien\u021bi \u201evii\u201d \u0219i de calitate \u0219i informa\u021biile despre metodele de lucru cu aceast\u0103 baz\u0103. Con\u021binutul sistemului CRM este interesant nu doar pentru conducerea companiei, ci \u0219i pentru: \u00a0<\/p>\n<ul>\n<li>Infractorii (mai rar) \u2014 ei au un scop legat de compania voastr\u0103 \u0219i vor folosi toate resursele necesare pentru a ob\u021bine datele: mit\u0103 pentru angaja\u021bi, spargere, cump\u0103rarea datelor voastre de la manageri, interviuri cu managerii \u0219i altele.\n<\/li>\n<li>Angaja\u021bilor (mai des) care ar putea ac\u021biona ca insideri pentru concuren\u021bii dumneavoastr\u0103. Ei sunt pur \u0219i simplu preg\u0103ti\u021bi s\u0103 fure sau s\u0103 v\u00e2nd\u0103 baza de clien\u021bi \u00een scopul unui profit personal. \n<\/li>\n<li>Hackerilor amatori (foarte rar) \u2014 este posibil s\u0103 deveni\u021bi victima unei bre\u0219e \u00een cloud-ul unde se afl\u0103 datele dumneavoastr\u0103 sau al unei bre\u0219e \u00een re\u021bea, iar poate cineva din plictiseal\u0103 va dori s\u0103 \u00abscoat\u0103\u00bb datele dumneavoastr\u0103 (de exemplu, date despre distribuitori de produse farmaceutice sau alcool \u2014 pur \u0219i simplu pentru a vedea). \n<\/li>\n<\/ul>\n<p>\nDac\u0103 cineva p\u0103trunde \u00een CRM-ul dumneavoastr\u0103, va ob\u021bine acces la opera\u021biunile dumneavoastr\u0103, adic\u0103 la acea mas\u0103 de date, cu ajutorul c\u0103reia ob\u021bine\u021bi cea mai mare parte din profit. \u0218i odat\u0103 ce accesul mali\u021bios la sistemul CRM este ob\u021binut, profitul \u00eencepe s\u0103 z\u00e2mbeasc\u0103 celui care de\u021bine baza de clien\u021bi. Sau partenerilor \u0219i clien\u021bilor s\u0103i (adic\u0103 noilor angajatori). <\/p>\n<p>Un sistem bun, sigur <noindex><a rel=\"nofollow\" href=\"http:\/\/www.regionsoft.ru\/\">sistem CRM<\/a><\/noindex> este capabil s\u0103 \u00eenchid\u0103 aceste riscuri \u0219i s\u0103 ofere o mul\u021bime de bonusuri pl\u0103cute \u00een domeniul securit\u0103\u021bii.<\/p>\n<h4>Deci, ce poate face un sistem CRM \u00een ceea ce prive\u0219te securitatea?<\/h4>\n<p>\n<i>(vorbim pe exemplul<noindex><a rel=\"nofollow\" href=\"http:\/\/www.regionsoft.ru\/\"> RegionSoft CRM<\/a><\/noindex>, deoarece nu putem r\u0103spunde pentru al\u021bii)<\/i><\/p>\n<ul>\n<li><b>Autentificare cu dou\u0103 factori utiliz\u00e2nd un USB \u0219i o parol\u0103. <\/b><noindex><a rel=\"nofollow\" href=\"http:\/\/www.regionsoft.ru\/\">RegionSoft CRM<\/a><\/noindex> sus\u021bine modul de autentificare cu dou\u0103 factori pentru utilizatori la conectarea \u00een sistem. \u00cen acest caz, la conectarea \u00een sistem, pe l\u00e2ng\u0103 introducerea parolei, trebuie s\u0103 introduce\u021bi \u00een portul USB al calculatorului un USB care a fost ini\u021bializat anterior. Modul de autentificare \u00een dou\u0103 etape ajut\u0103 la protec\u021bia \u00eempotriva furtului sau divulg\u0103rii parolei.\n<\/li>\n<\/ul>\n<p>\n<noindex><a rel=\"nofollow\" href=\"https:\/\/lh5.googleusercontent.com\/ESi7tYvSQdh0Y_8TVwA8j_76dh3cgPl2ocU1-OsrNc34UQxhU6XxRqfIYvE3yiJbZl6A8pB1dXoqrKA7bxaFpmLbj-bBdyuBlTK4JRwWZMWmlbwBIsirJ-Afw6fIYqKKvR0dmzbR\"><img decoding=\"async\" alt=\"Sistemele CRM din punctul de vedere al securit\u0103\u021bii cibernetice: protec\u021bie sau amenin\u021bare?\" src=\"\/wp-content\/uploads\/2019\/03\/2bb90ff84172089bd88513f2a2fd6e99.jpg\" style=\"display:block;margin: 0 auto;\" \/><\/a><\/noindex> <i>Clickabil<\/i><\/p>\n<ul>\n<li><b>Conectare de pe adrese IP \u0219i MAC de \u00eencredere.<\/b> Pentru a asigura o securitate sporit\u0103, este posibil s\u0103 limita\u021bi accesul utilizatorilor exclusiv de la adrese IP \u0219i MAC \u00eenregistrate. Ca adrese IP pot fi utilizate at\u00e2t adrese IP interne din re\u021beaua local\u0103, c\u00e2t \u0219i adrese externe, dac\u0103 utilizatorul se conecteaz\u0103 de la distan\u021b\u0103 (prin internet).\n<\/li>\n<li><b>Autentificare pe domeniu (autentificare Windows). <\/b>Sistemul poate fi configurat astfel \u00eenc\u00e2t la conectare s\u0103 nu fie necesar\u0103 introducerea parolei utilizatorului. \u00cen acest caz, se realizeaz\u0103 autentificarea Windows, care determin\u0103 utilizatorul prin intermediul WinAPI. Sistemul va fi lansat sub utilizatorul al c\u0103rui profil este activ pe calculator \u00een momentul lans\u0103rii sistemului.\n<\/li>\n<li>Un alt mecanism este <b>clien\u021bii priva\u021bi<\/b>Clien\u021bii priva\u021bi sunt clien\u021bi care pot fi v\u0103zu\u021bi doar de curatorul lor. \u00cen listele altor utilizatori, ace\u0219ti clien\u021bi nu vor fi afi\u0219a\u021bi, chiar dac\u0103 al\u021bi utilizatori au un set complet de permisiuni, inclusiv drepturi de administrator. Astfel, se poate proteja, de exemplu, un grup de clien\u021bi extrem de importan\u021bi sau un grup pe alte criterii, care va fi \u00eencredin\u021bat unui manager de \u00eencredere.\n<\/li>\n<li><b>Mecanismul de separare a drepturilor de acces<\/b> \u2013 o m\u0103sur\u0103 standard \u0219i prioritar\u0103 de protec\u021bie \u00een CRM. Pentru simplificarea procesului de administrare a drepturilor utilizatorilor, \u00een <noindex><a rel=\"nofollow\" href=\"http:\/\/www.regionsoft.ru\/\">RegionSoft CRM<\/a><\/noindex> drepturile sunt atribuite nu utilizatorilor specifici, ci \u0219abloanelor. Iar utilizatorului i se atribuie un anumit \u0219ablon, care are un set specific de drepturi. Aceasta permite fiec\u0103rui angajat \u2014 de la \u00eencep\u0103tor \u0219i stagiar la director \u2014 s\u0103 li se acorde atribu\u021bii \u0219i drepturi de acces care le permit\/sau nu le permit accesul la date confiden\u021biale \u0219i informa\u021bii comerciale importante.\n<\/li>\n<li><b>Sistemul de backup automat al datelor (backup-uri)<\/b>, configurabil prin intermediul serverului de scripturi. <noindex><a rel=\"nofollow\" href=\"http:\/\/regionsoft.ru\/loader.php?src=appsrv\">RegionSoft Application Server<\/a><\/noindex>.\n<\/li>\n<\/ul>\n<p>\nAceasta este o implementare a securit\u0103\u021bii prin exemplul unui singur sistem, fiecare furnizor av\u00e2nd propriile politici. Totu\u0219i, sistemul CRM protejeaz\u0103 cu adev\u0103rat informa\u021biile dumneavoastr\u0103: pute\u021bi vedea cine \u0219i la ce or\u0103 a preluat un anumit raport, cine a vizualizat ce date, cine a realizat exportul \u0219i multe altele. Chiar dac\u0103 afla\u021bi despre o vulnerabilitate abia dup\u0103 ce s-a \u00eent\u00e2mplat, nu ve\u021bi l\u0103sa fapta nepedepsit\u0103 \u0219i ve\u021bi putea identifica u\u0219or angajatul care a abuzat de \u00eencrederea \u0219i loialitatea companiei. <\/p>\n<p>V-a\u021bi relaxat? Prea devreme! Aceast\u0103 protec\u021bie, \u00een cazul unei atitudini neglijente \u0219i al ignor\u0103rii problemelor de securitate a datelor, poate juca \u00eempotriva dumneavoastr\u0103. <\/p>\n<h2>CRM-ul ca amenin\u021bare<\/h2>\n<p>\nDac\u0103 \u00een compania dumneavoastr\u0103 exist\u0103 m\u0103car un PC, acesta reprezint\u0103 deja o surs\u0103 de cyberamenin\u021b\u0103ri. Prin urmare, gradul de amenin\u021bare cre\u0219te odat\u0103 cu num\u0103rul sta\u021biilor de lucru (\u0219i angaja\u021bilor) \u0219i cu diversitatea software-ului instalat \u0219i utilizat. Nici cu sistemele CRM nu e simplu \u2014 acestea sunt programe concepute pentru a stoca \u0219i procesa cel mai important \u0219i valoros activ: baza de clien\u021bi \u0219i informa\u021biile comerciale, iar noi discut\u0103m despre securitatea lor. De fapt, lucrurile nu sunt at\u00e2t de \u00eentunecate pe c\u00e2t par, \u0219i cu o utilizare corect\u0103, nu ve\u021bi ob\u021bine de la sistemele CRM nimic altceva dec\u00e2t beneficii \u0219i siguran\u021b\u0103.<\/p>\n<h3>Care sunt semnele unui sistem CRM periculos?<\/h3>\n<p>\nS\u0103 \u00eencepem cu o mic\u0103 excursie \u00een fundamente. CRM-urile pot fi cloud sau desktop. Cele cloud sunt cele ale c\u0103ror SGBD (baze de date) nu se afl\u0103 \u00een compania dumneavoastr\u0103, ci \u00een cloud privat sau public \u00eentr-un centru de date (de exemplu, dumneavoastr\u0103 sunte\u021bi \u00een Chelyabinsk, iar baza dumneavoastr\u0103 ruleaz\u0103 \u00eentr-un centru de date super performant din Moscova, pentru c\u0103 a\u0219a a decis furnizorul de CRM \u0219i are un contract exact cu acest furnizor). CRM-urile desktop (sau on-premise, server-based \u2014 ceea ce nu este at\u00e2t de corect) \u00ee\u0219i bazeaz\u0103 SGBD-ul pe serverele dumneavoastr\u0103 proprii (nu, nu v\u0103 imagina\u021bi un centru de date imens cu rack-uri scumpe; de cele mai multe ori, \u00een micile \u0219i medii afaceri, este un singur server sau chiar un PC obi\u0219nuit de configura\u021bie modern\u0103), adic\u0103 fizic, \u00een biroul dumneavoastr\u0103. <\/p>\n<p>Accesul neautorizat poate fi ob\u021binut la CRM-urile ambele tipuri, dar viteza \u0219i u\u0219urin\u021ba accesului sunt diferite, mai ales \u00een cazul IMM-urilor, care nu se preocup\u0103 foarte mult de securitatea informa\u021biilor. <\/p>\n<p><i><\/p>\n<h4>Semnul de pericol \u21161<\/h4>\n<p><\/i><br \/>\nMotivul pentru o probabilitate mai mare de probleme cu datele \u00eentr-un sistem cloud este rela\u021bia legat\u0103 de mai multe linkuri: dumneavoastr\u0103 (chiriasul CRM) \u2014 furnizorul \u2014 providerul (poate exista o variant\u0103 mai lung\u0103: dumneavoastr\u0103 \u2014 furnizorul \u2014 IT-outsourcerul furnizorului \u2014 providerul). 3-4 linkuri \u00een rela\u021bii au mai multe riscuri dec\u00e2t 1-2: problema poate ap\u0103rea la furnizor (modificarea contractului, neplata serviciilor providerului), la provider (for\u021b\u0103 major\u0103, hack, probleme tehnice), la outsourcer (schimbarea managerului sau inginerului) etc. Desigur, furnizorii mari \u00eencearc\u0103 s\u0103 aib\u0103 centre de date de rezerv\u0103, s\u0103 gestioneze riscurile \u0219i s\u0103 aib\u0103 un departament DevOps, dar asta nu exclude problemele.<\/p>\n<p>CRM desktop nu este, \u00een principal, \u00eenchiriat\u0103, ci achizi\u021bionat\u0103 de companie, astfel c\u0103 rela\u021biile par mai simple \u0219i transparente: furnizorul, \u00een timpul implement\u0103rii CRM, configureaz\u0103 nivelurile necesare de securitate (de la restric\u021bionarea drepturilor de acces \u0219i cheia USB fizic\u0103 p\u00e2n\u0103 la \u00eencuirea serverului \u00eentr-un perete de beton etc.) \u0219i transfer\u0103 controlul companiei de\u021bin\u0103toare a CRM-ului, care poate s\u0103 \u00eembun\u0103t\u0103\u021beasc\u0103 securitatea, s\u0103 angajeze un administrator de sistem sau s\u0103 contacteze furnizorul de software atunci c\u00e2nd este nevoie. Problemele se reduc la colaborarea cu angaja\u021bii, protec\u021bia re\u021belei \u0219i securitatea fizic\u0103 a informa\u021biilor. \u00cen cazul utiliz\u0103rii CRM desktop, chiar \u0219i o deconectare complet\u0103 de la internet nu va opri func\u021bionarea, deoarece baza de date se afl\u0103 \u00een biroul \u201enativ\u201d al acestuia. <\/p>\n<p><i><b>Unul dintre angaja\u021bii no\u0219tri discut\u0103 despre tehnologiile cloud, av\u00e2nd experien\u021b\u0103 de lucru \u00een cadrul unei companii dezvoltatoare de sisteme complete de birou \u00een cloud, inclusiv CRM.<\/b> \u201eLa unul dintre locurile mele de munc\u0103, compania crea ceva foarte asem\u0103n\u0103tor cu un CRM de baz\u0103, \u0219i totul era legat de documente online etc. Odat\u0103, \u00een GA am observat o activitate anormal\u0103 din partea unui client abonat. C\u00e2t de surprin\u0219i am fost noi, anali\u0219tii, c\u00e2nd, f\u0103r\u0103 a fi dezvoltatori, dar av\u00e2nd un nivel \u00eenalt de acces, am reu\u0219it pur \u0219i simplu s\u0103 deschidem interfa\u021ba pe care o folosea clientul, s\u0103 vedem ce reprezenta acea tabl\u0103 popular\u0103 pentru el. Apropo, se pare c\u0103 clientul nu ar fi dorit ca cineva s\u0103 vad\u0103 aceste date comerciale. Da, a fost un bug, \u0219i nu a fost remediat timp de c\u00e2\u021biva ani \u2014 din c\u00e2te \u0219tiu, situa\u021bia este aceea\u0219i \u0219i acum. De atunci, sunt un sus\u021bin\u0103tor al desktop-ului \u0219i nu am mult\u0103 \u00eencredere \u00een cloud-uri, de\u0219i, desigur, le folosim \u0219i \u00een munc\u0103 \u0219i \u00een via\u021ba personal\u0103, unde s-au \u00eent\u00e2mplat \u0219i momente amuzante de neaten\u021bie.\u201d <\/i><\/p>\n<p><img decoding=\"async\" alt=\"Sistemele CRM din punctul de vedere al securit\u0103\u021bii cibernetice: protec\u021bie sau amenin\u021bare?\" src=\"\/wp-content\/uploads\/2019\/03\/0517f9dfe550f84dfd9ca66a7aa03f1c.jpg\" style=\"display:block;margin: 0 auto;\" \/><br \/>\n<i>Din sondajul nostru de pe Habr, iar ace\u0219tia sunt angaja\u021bii companiei avansate<\/i><\/p>\n<p>Pierderea de date din sistemul CRM cloud poate fi cauzat\u0103 de pierderea datelor din cauza defect\u0103rii serverului, inaccesibilit\u0103\u021bii serverelor, for\u021bei majore, \u00eencet\u0103rii activit\u0103\u021bii furnizorului etc. Cloud-ul presupune un acces constant \u0219i continuu la internet, iar protec\u021bia trebuie s\u0103 fie f\u0103r\u0103 precedent: la nivel de cod, drepturi de acces, m\u0103suri suplimentare de securitate cibernetic\u0103 (de exemplu, autentificare cu dou\u0103 factori). <\/p>\n<p><i><\/p>\n<h4>Semnul de pericol nr. 2 <\/h4>\n<p><\/i><br \/>\nNu este vorba doar despre un singur indicator, ci despre un grup de indicatori lega\u021bi de furnizor \u0219i politica acestuia. S\u0103 enumer\u0103m c\u00e2teva exemple importante cu care ne-am confruntat noi \u0219i angaja\u021bii no\u0219tri.<\/p>\n<ul>\n<li>Furnizorul poate alege o datacenter insuficient de fiabil, unde vor func\u021biona bazele de date ale clien\u021bilor. Acesta va economisi, f\u0103r\u0103 a verifica SLA-ul, f\u0103r\u0103 a evalua \u00eenc\u0103rc\u0103tura, iar rezultatul va fi fatal, tocmai pentru dumneavoastr\u0103.\n<\/li>\n<li>Furnizorul poate refuza dreptul de a muta serviciul \u00een data center-ul ales de dumneavoastr\u0103. Aceasta este o restric\u021bie destul de frecvent\u0103 pentru SaaS.\n<\/li>\n<li>Furnizorul poate avea un conflict legal sau economic cu furnizorul de cloud, iar atunci, \u00een timpul \u201edisputa\u201d, ac\u021biunile de backup sau, de exemplu, viteza pot fi limitate.\n<\/li>\n<li>Serviciul de creare de backup-uri poate fi oferit la un pre\u021b suplimentar. O practic\u0103 frecvent\u0103 despre care un client CRM va afla doar \u00een momentul \u00een care are nevoie de backup, adic\u0103 \u00een cel mai critic \u0219i vulnerabil moment.\n<\/li>\n<li>Angaja\u021bii furnizorului pot avea acces ne\u00eengr\u0103dit la datele clien\u021bilor. \n<\/li>\n<li>Pot ap\u0103rea scurgeri de date de orice fel (factor uman, fraud\u0103, hackeri etc.).\n<\/li>\n<\/ul>\n<p>\nDe obicei, aceste probleme sunt legate de furnizori mici sau tineri, totu\u0219i \u0219i marii furnizori s-au confruntat de mai multe ori cu pove\u0219ti nepl\u0103cute (caut\u0103 pe google). Prin urmare, trebuie s\u0103 ave\u021bi \u00eentotdeauna modalit\u0103\u021bi de protejare a informa\u021biilor de partea dumneavoastr\u0103 + discuta\u021bi din timp cu furnizorul de CRM ales problemele de securitate. Chiar \u0219i faptul c\u0103 sunte\u021bi interesat de problem\u0103 va determina furnizorul s\u0103 trateze implementarea cu maxim\u0103 responsabilitate (este deosebit de important s\u0103 proceda\u021bi astfel dac\u0103 interac\u021biona\u021bi nu cu biroul furnizorului, ci cu partenerul acestuia, care este mai interesat s\u0103 \u00eencheie un contract \u0219i s\u0103 primeasc\u0103 o comision, dec\u00e2t de aceste autentific\u0103ri \u00een doi pa\u0219i ... bine a\u021bi \u00een\u021beles). <\/p>\n<p><i><\/p>\n<h4>Indicatorul de pericol nr. 3 <\/h4>\n<p><\/i><br \/>\nOrganizarea lucrului cu securitatea \u00een compania dumneavoastr\u0103. Acum un an, am scris tradi\u021bional despre securitate pe Habr \u0219i am realizat un sondaj. E\u0219antionul a fost destul de mic, dar r\u0103spunsurile sunt semnificative: <\/p>\n<p><img decoding=\"async\" alt=\"Sistemele CRM din punctul de vedere al securit\u0103\u021bii cibernetice: protec\u021bie sau amenin\u021bare?\" src=\"\/wp-content\/uploads\/2019\/03\/a0bae20957271ad6e6ab622a0d7684d8.jpg\" style=\"display:block;margin: 0 auto;\" \/><br \/>\n<br \/>\nLa sf\u00e2r\u0219itul articolului, vom oferi linkuri c\u0103tre publica\u021biile noastre, unde am analizat \u00een detaliu rela\u021biile din sistemul \u201ecompanie \u2014 angajat \u2014 securitate\u201d, iar aici vom prezenta o list\u0103 de \u00eentreb\u0103ri, ale c\u0103ror r\u0103spunsuri ar trebui s\u0103 le g\u0103si\u021bi \u00een cadrul companiei dumneavoastr\u0103 (chiar dac\u0103 nu ave\u021bi nevoie de CRM).<\/p>\n<ul>\n<li>Unde \u00ee\u0219i stocheaz\u0103 angaja\u021bii parolele?\n<\/li>\n<li>Cum este organizat accesul la stoc\u0103rile de pe serverele companiei?\n<\/li>\n<li>Cum este protejat software-ul care con\u021bine informa\u021bii comerciale \u0219i opera\u021bionale? \n<\/li>\n<li>To\u021bi angaja\u021bii au antivirus activat?\n<\/li>\n<li>C\u00e2\u021bi angaja\u021bi au acces la datele clien\u021bilor \u0219i la ce nivel este acest acces?\n<\/li>\n<li>C\u00e2\u021bi dintre voi sunt \u00eencep\u0103tori \u0219i c\u00e2\u021bi angaja\u021bi sunt \u00een proces de concediere?\n<\/li>\n<li>C\u00e2nd a\u021bi comunicat ultima dat\u0103 cu angaja\u021bii cheie \u0219i le-a\u021bi ascultat cererile \u0219i reclama\u021biile?\n<\/li>\n<li>Sunt gestionate imprimantele?\n<\/li>\n<li>Cum este organizat\u0103 politica de conectare a dispozitivelor personale la PC-uri \u0219i utilizarea Wi-Fi-ului de lucru?\n<\/li>\n<\/ul>\n<p>\nAcestea sunt \u00eentreb\u0103ri de baz\u0103 \u2014 cu siguran\u021b\u0103 comentariile vor ad\u0103uga detalii suplimentare, dar aceasta este baza, cuno\u0219tin\u021bele de baz\u0103 pe care ar trebui s\u0103 le aib\u0103 chiar \u0219i un antreprenor individual cu doi angaja\u021bi. <\/p>\n<h3>Cum s\u0103 ne protej\u0103m? <\/h3>\n<p><\/p>\n<ul>\n<li>Backup-urile sunt un lucru esen\u021bial, despre care adesea se uit\u0103 sau nu se \u00eengrijesc. Dac\u0103 ave\u021bi un sistem desktop, configura\u021bi un sistem de backup al datelor cu o frecven\u021b\u0103 stabilit\u0103 (de exemplu, pentru RegionSoft CRM, acest lucru poate fi realizat cu ajutorul <noindex><a rel=\"nofollow\" href=\"http:\/\/regionsoft.ru\/loader.php?src=appsrv\">RegionSoft Application Server<\/a><\/noindex>) \u0219i organiza\u021bi o stocare corect\u0103 a copiilor. Dac\u0103 ave\u021bi un CRM bazat pe cloud, asigura\u021bi-v\u0103 c\u0103 \u00eenainte de a \u00eencheia contractul, afla\u021bi cum sunt organizate backup-urile: ave\u021bi nevoie de informa\u021bii despre ad\u00e2ncimea \u0219i frecven\u021ba acestora, despre locul de stocare, despre costul backup-ului (de multe ori, doar backup-urile \u201eultimelor date pe perioad\u0103\u201d sunt gratuite, iar backup-ul complet \u0219i securizat este oferit ca serviciu pl\u0103tit). \u00cen general, aici cu siguran\u021b\u0103 nu este loc pentru economii sau neglijen\u021b\u0103. \u0218i da, nu uita\u021bi s\u0103 verifica\u021bi ceea ce se restaureaz\u0103 din backup-uri.\n<\/li>\n<li>Separarea drepturilor de acces la nivelul func\u021biilor \u0219i datelor.\n<\/li>\n<li>Securitatea la nivel de re\u021bea \u2014 este necesar\u0103 permiterea utiliz\u0103rii CRM-ului doar \u00een cadrul subre\u021belei de birou, limitarea accesului pentru dispozitivele mobile, interzicerea utiliz\u0103rii CRM-ului de acas\u0103 sau, \u0219i mai r\u0103u, din re\u021bele publice (coworking, cafenele, birouri ale clien\u021bilor etc.). Fi\u021bi deosebit de aten\u021bi cu versiunea mobil\u0103 \u2014 aceasta ar trebui s\u0103 fie o variant\u0103 foarte redus\u0103 pentru lucru.\n<\/li>\n<li>Un antivirus cu scannare \u00een timp real este necesar \u00een orice caz, dar \u00een ceea ce prive\u0219te securitatea datelor corporative \u2014 cu at\u00e2t mai mult. Interzice\u021bi la nivel de politici dezactivarea lui de unul singur. \n<\/li>\n<li>Instruirea angaja\u021bilor \u00een igiena ciber-spa\u021biului nu este o pierdere de timp, ci o necesitate urgent\u0103. Este important s\u0103 comunic\u0103m tuturor colegilor c\u0103 este esen\u021bial nu doar s\u0103 previn\u0103, ci \u0219i s\u0103 reac\u021bioneze corect la amenin\u021b\u0103rile primite. Interzicerea utiliz\u0103rii internetului sau a e-mailului personal \u00een birou este o m\u0103sur\u0103 arhaic\u0103 \u0219i cauzeaz\u0103 un negativism acut, a\u0219a c\u0103 va trebui s\u0103 ne concentr\u0103m pe prevenire. \n<\/li>\n<\/ul>\n<p>\nDesigur, folosind un sistem cloud, se poate ob\u021bine un nivel de securitate suficient: utilizarea serverelor dedicate, configurarea routerelor \u0219i segmentarea traficului la nivel de aplica\u021bie \u0219i baz\u0103 de date, folosirea re\u021belelor private, stabilirea unor reguli stricte de securitate pentru administratori, asigurarea continuit\u0103\u021bii prin backup-uri cu frecven\u021ba \u0219i completitudinea necesare, monitorizarea continu\u0103 a re\u021belei... Dac\u0103 ne g\u00e2ndim bine, nu este at\u00e2t de complicat, ci mai degrab\u0103 costisitor. Dar, dup\u0103 cum arat\u0103 practica, astfel de m\u0103suri sunt luate doar de c\u00e2teva companii, \u00een principal cele mari. A\u0219adar, nu ezita\u021bi s\u0103 spunem \u00eenc\u0103 o dat\u0103: at\u00e2t cloud-ul, c\u00e2t \u0219i desktop-ul nu ar trebui s\u0103 func\u021bioneze de sine st\u0103t\u0103tor, proteja\u021bi-v\u0103 datele. <\/p>\n<h4>C\u00e2teva sfaturi mici, dar importante pentru orice implementare a unui sistem CRM<\/h4>\n<p><\/p>\n<ul>\n<li>Verifica\u021bi furnizorul pentru vulnerabilit\u0103\u021bi - c\u0103uta\u021bi informa\u021bii folosind combina\u021bii de cuvinte precum \u201evulnerabilitate Numele Furnizorului\u201d, \u201ehacking Numele Furnizorului\u201d, \u201escurgere de date Numele Furnizorului\u201d. Acest lucru nu ar trebui s\u0103 fie singurul criteriu \u00een c\u0103utarea unui nou sistem CRM, dar trebuie s\u0103 fie luat \u00een considerare, iar \u00een special este important s\u0103 \u00een\u021belege\u021bi cauzele incidentelor petrecute.\n<\/li>\n<li>\u00centreba\u021bi furnizorul despre centrul de date: disponibilitate, c\u00e2te centre sunt, cum este organizat transferul \u00een caz de urgen\u021b\u0103.\n<\/li>\n<li>Configura\u021bi markerii de securitate \u00een CRM, urm\u0103ri\u021bi activitatea din sistem \u0219i v\u00e2rfuri neobi\u0219nuite.\n<\/li>\n<li>Dezactiva\u021bi exportul de rapoarte, accesul prin API pentru angaja\u021bii care nu au nevoie de aceste func\u021bii pentru activit\u0103\u021bile lor curente.\n<\/li>\n<li>Asigura\u021bi-v\u0103 c\u0103 \u00een sistemul dumneavoastr\u0103 CRM sunt configurate jurnalizarea proceselor \u0219i logarea ac\u021biunilor utilizatorilor. \n<\/li>\n<\/ul>\n<p>\nAcestea sunt detalii minore, dar ele completeaz\u0103 foarte bine imaginea de ansamblu. \u0218i, de fapt, nu exist\u0103 detalii mici \u00een securitate. <\/p>\n<p>Implement\u00e2nd un sistem CRM, asigura\u021bi securitatea datelor dvs. \u2014 dar doar dac\u0103 implementarea se face corect \u0219i problemele de securitate informa\u021bional\u0103 nu sunt puse pe plan secundar. S\u0103 fim serio\u0219i, ar fi stupid s\u0103 cumperi o ma\u0219in\u0103 \u0219i s\u0103 nu verifici fr\u00e2nele, ABS-ul, existen\u021ba airbag-urilor, centurile de siguran\u021b\u0103, EDS. P\u00e2n\u0103 la urm\u0103, nu este esen\u021bial doar s\u0103 conduci, ci s\u0103 conduci \u00een siguran\u021b\u0103 \u0219i s\u0103 ajungi \u00eentreg. Afacerea func\u021bioneaz\u0103 la fel.<\/p>\n<p>\u0218i aminte\u0219te-\u021bi: dac\u0103 regulile de siguran\u021b\u0103 la munc\u0103 sunt scrise \u00een s\u00e2nge, regulile de securitate cibernetic\u0103 ale afacerii sunt scrise \u00een bani. <\/p>\n<p><i>Despre securitatea cibernetic\u0103 \u0219i rolul sistemelor CRM \u00een aceasta, pute\u021bi citi articolele noastre detaliate:<\/p>\n<ul>\n<li><noindex><a rel=\"nofollow\" href=\"https:\/\/habr.com\/ru\/company\/regionsoft\/blog\/352708\/\">Instinctul principal al afacerii: limitele securit\u0103\u021bii corporative<\/a><\/noindex> \u2014 o revizuire a posibilelor amenin\u021b\u0103ri la adresa securit\u0103\u021bii \u00een sectorul corporativ \u0219i un schelet aproximativ pentru detectare. \n<\/li>\n<li><noindex><a rel=\"nofollow\" href=\"https:\/\/habr.com\/ru\/company\/regionsoft\/blog\/351196\/\">Trebuie s\u0103 protej\u0103m datele de angaja\u021bi<\/a><\/noindex> \u2014 o analiz\u0103 detaliat\u0103 a modului \u00een care angaja\u021bii pot d\u0103una afacerii dvs. \u0219i \u00een ce fel o fac \u00een sectorul comercial.\n<\/li>\n<\/ul>\n<p><\/i><\/p>\n<blockquote><p>Dac\u0103 c\u0103uta\u021bi un sistem CRM, atunci pe <noindex><a rel=\"nofollow\" href=\"http:\/\/www.regionsoft.ru\/loader.php?src=discount\/discount_2019_03\"><b>RegionSoft CRM are reduceri de 15% p\u00e2n\u0103 pe 31 martie<\/b><\/a><\/noindex>. Dac\u0103 ave\u021bi nevoie de CRM sau ERP \u2014 studia\u021bi cu aten\u021bie produsele noastre \u0219i compara\u021bi capacit\u0103\u021bile lor cu obiectivele \u0219i provoc\u0103rile dvs. Dac\u0103 ave\u021bi \u00eentreb\u0103ri sau dificult\u0103\u021bi \u2014 scrie\u021bi-ne, suna\u021bi-ne, vom organiza pentru dvs. o prezentare online personalizat\u0103 \u2014 f\u0103r\u0103 clasamente \u0219i compara\u021bii superficiale.<\/p><\/blockquote>\n<p> <img decoding=\"async\" alt=\"Sistemele CRM din punctul de vedere al securit\u0103\u021bii cibernetice: protec\u021bie sau amenin\u021bare?\" src=\"\/wp-content\/uploads\/2019\/03\/e86c08fcb2a9eb6cd0185ac3ce92792f.jpg\" style=\"display:block;margin: 0 auto;\" \/><i><noindex><a rel=\"nofollow\" href=\"https:\/\/t.me\/bizbreeze\"> Canalul nostru de Telegram<\/a><\/noindex>, unde discut\u0103m f\u0103r\u0103 reclam\u0103 lucruri semi-formale despre CRM \u0219i afaceri. <\/i><br \/>\n<br \/>Sursa: <a content=\"nofollow\" rel=\"nofollow\" href=\"https:\/\/habr.com\/ru\/company\/regionsoft\/blog\/445582\/\">habr.com<\/a><\/p>","protected":false,"gt_translate_keys":[{"key":"rendered","format":"html"}]},"excerpt":{"rendered":"<p>31 \u043c\u0430\u0440\u0442\u0430 \u2014 \u043c\u0435\u0436\u0434\u0443\u043d\u0430\u0440\u043e\u0434\u043d\u044b\u0439 \u0434\u0435\u043d\u044c \u0431\u044d\u043a\u0430\u043f\u0430, \u0438 \u043d\u0435\u0434\u0435\u043b\u044f \u043d\u0430\u043a\u0430\u043d\u0443\u043d\u0435 \u0432\u0441\u0435\u0433\u0434\u0430 \u043f\u043e\u043b\u043d\u0430 \u0438\u0441\u0442\u043e\u0440\u0438\u0439, \u0441\u0432\u044f\u0437\u0430\u043d\u043d\u044b\u0445 \u0441 \u0431\u0435\u0437\u043e\u043f\u0430\u0441\u043d\u043e\u0441\u0442\u044c\u044e. \u0412 \u043f\u043e\u043d\u0435\u0434\u0435\u043b\u044c\u043d\u0438\u043a \u043c\u044b \u0443\u0436\u0435 \u0443\u0437\u043d\u0430\u043b\u0438 \u043f\u0440\u043e \u0441\u043a\u043e\u043c\u043f\u0440\u043e\u043c\u0435\u0442\u0438\u0440\u043e\u0432\u0430\u043d\u043d\u044b\u0439 Asus \u0438 \u00ab\u0442\u0440\u0451\u0445 \u043d\u0435\u043d\u0430\u0437\u0432\u0430\u043d\u043d\u044b\u0445 \u043f\u0440\u043e\u0438\u0437\u0432\u043e\u0434\u0438\u0442\u0435\u043b\u0435\u0439\u00bb. \u041e\u0441\u043e\u0431\u043e \u0441\u0443\u0435\u0432\u0435\u0440\u043d\u044b\u0435 \u043a\u043e\u043c\u043f\u0430\u043d\u0438\u0438 \u0432\u0441\u044e \u043d\u0435\u0434\u0435\u043b\u044e \u0441\u0438\u0434\u044f\u0442 \u043d\u0430 \u0438\u0433\u043e\u043b\u043a\u0430\u0445, \u0434\u0435\u043b\u0430\u044e\u0442 \u0431\u044d\u043a\u0430\u043f\u044b. \u0410 \u0432\u0441\u0451 \u043e\u0442 \u0442\u043e\u0433\u043e \u0447\u0442\u043e \u0432\u0441\u0435 \u043c\u044b \u043d\u0435\u043c\u043d\u043e\u0436\u043a\u043e \u0431\u0435\u0437\u0430\u043b\u0430\u0431\u0435\u0440\u043d\u044b \u0432 \u043f\u043b\u0430\u043d\u0435 \u0431\u0435\u0437\u043e\u043f\u0430\u0441\u043d\u043e\u0441\u0442\u0438: \u043a\u0442\u043e-\u0442\u043e \u0437\u0430\u0431\u044b\u0432\u0430\u0435\u0442 \u043f\u0440\u0438\u0441\u0442\u0435\u0433\u043d\u0443\u0442\u044c \u0440\u0435\u043c\u0435\u043d\u044c \u043d\u0430 \u0437\u0430\u0434\u043d\u0435\u043c [&hellip;]<\/p>\n","protected":false,"gt_translate_keys":[{"key":"rendered","format":"html"}]},"author":1,"featured_media":22464,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[688],"tags":[],"class_list":["post-30464","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-administrirovanie"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 5.0.3 - aioseo.com -->\n\t<meta name=\"description\" content=\"31 \u043c\u0430\u0440\u0442\u0430 \u2014 \u043c\u0435\u0436\u0434\u0443\u043d\u0430\u0440\u043e\u0434\u043d\u044b\u0439 \u0434\u0435\u043d\u044c \u0431\u044d\u043a\u0430\u043f\u0430, \u0438 \u043d\u0435\u0434\u0435\u043b\u044f \u043d\u0430\u043a\u0430\u043d\u0443\u043d\u0435 \u0432\u0441\u0435\u0433\u0434\u0430 \u043f\u043e\u043b\u043d\u0430 \u0438\u0441\u0442\u043e\u0440\u0438\u0439, \u0441\u0432\u044f\u0437\u0430\u043d\u043d\u044b\u0445 \u0441 \u0431\u0435\u0437\u043e\u043f\u0430\u0441\u043d\u043e\u0441\u0442\u044c\u044e. \u0412 \u043f\u043e\u043d\u0435\u0434\u0435\u043b\u044c\u043d\u0438\u043a \u043c\u044b \u0443\u0436\u0435 \u0443\u0437\u043d\u0430\u043b\u0438 \u043f\u0440\u043e \u0441\u043a\u043e\u043c\u043f\u0440\u043e\u043c\u0435\u0442\u0438\u0440\u043e\u0432\u0430\u043d\u043d\u044b\u0439 Asus \u0438 \u00ab\u0442\u0440\u0451\u0445 \u043d\u0435\u043d\u0430\u0437\u0432\u0430\u043d\u043d\u044b\u0445 \u043f\u0440\u043e\u0438\u0437\u0432\u043e\u0434\u0438\u0442\u0435\u043b\u0435\u0439\u00bb.\" \/>\n\t<meta name=\"robots\" content=\"max-image-preview:large\" \/>\n\t<meta name=\"author\" content=\"Yuri Gagarin\"\/>\n\t<link rel=\"canonical\" href=\"https:\/\/prohoster.info\/ro\/blog\/administrirovanie\/crm-sistemy-s-tochki-zreniya-kiberbezopasnosti-zashhita-ili-ugroza\" \/>\n\t\t<meta name=\"generator\" content=\"All in One SEO (AIOSEO) 5.0.3\" \/>\n\t\t<meta property=\"og:locale\" content=\"ro_RO\" \/>\n\t\t<meta property=\"og:site_name\" content=\"ProHoster | \u041a\u0443\u043f\u0438\u0442\u044c \u043d\u0430\u0434\u0435\u0436\u043d\u044b\u0439 \u0445\u043e\u0441\u0442\u0438\u043d\u0433 \u0434\u043b\u044f \u0441\u0430\u0439\u0442\u043e\u0432 \u0441 \u0437\u0430\u0449\u0438\u0442\u043e\u0439 \u043e\u0442 DDoS, VPS VDS \u0441\u0435\u0440\u0432\u0435\u0440\u044b\" \/>\n\t\t<meta property=\"og:type\" content=\"article\" \/>\n\t\t<meta property=\"og:title\" content=\"\ud83e\udd47CRM-\u0441\u0438\u0441\u0442\u0435\u043c\u044b \u0441 \u0442\u043e\u0447\u043a\u0438 \u0437\u0440\u0435\u043d\u0438\u044f \u043a\u0438\u0431\u0435\u0440\u0431\u0435\u0437\u043e\u043f\u0430\u0441\u043d\u043e\u0441\u0442\u0438: \u0437\u0430\u0449\u0438\u0442\u0430 \u0438\u043b\u0438 \u0443\u0433\u0440\u043e\u0437\u0430? | ProHoster\" \/>\n\t\t<meta property=\"og:description\" content=\"31 \u043c\u0430\u0440\u0442\u0430 \u2014 \u043c\u0435\u0436\u0434\u0443\u043d\u0430\u0440\u043e\u0434\u043d\u044b\u0439 \u0434\u0435\u043d\u044c \u0431\u044d\u043a\u0430\u043f\u0430, \u0438 \u043d\u0435\u0434\u0435\u043b\u044f \u043d\u0430\u043a\u0430\u043d\u0443\u043d\u0435 \u0432\u0441\u0435\u0433\u0434\u0430 \u043f\u043e\u043b\u043d\u0430 \u0438\u0441\u0442\u043e\u0440\u0438\u0439, \u0441\u0432\u044f\u0437\u0430\u043d\u043d\u044b\u0445 \u0441 \u0431\u0435\u0437\u043e\u043f\u0430\u0441\u043d\u043e\u0441\u0442\u044c\u044e. \u0412 \u043f\u043e\u043d\u0435\u0434\u0435\u043b\u044c\u043d\u0438\u043a \u043c\u044b \u0443\u0436\u0435 \u0443\u0437\u043d\u0430\u043b\u0438 \u043f\u0440\u043e \u0441\u043a\u043e\u043c\u043f\u0440\u043e\u043c\u0435\u0442\u0438\u0440\u043e\u0432\u0430\u043d\u043d\u044b\u0439 Asus \u0438 \u00ab\u0442\u0440\u0451\u0445 \u043d\u0435\u043d\u0430\u0437\u0432\u0430\u043d\u043d\u044b\u0445 \u043f\u0440\u043e\u0438\u0437\u0432\u043e\u0434\u0438\u0442\u0435\u043b\u0435\u0439\u00bb.\" \/>\n\t\t<meta property=\"og:url\" content=\"https:\/\/prohoster.info\/ro\/blog\/administrirovanie\/crm-sistemy-s-tochki-zreniya-kiberbezopasnosti-zashhita-ili-ugroza\" \/>\n\t\t<meta property=\"og:image\" content=\"https:\/\/prohoster.info\/wp-content\/uploads\/2021\/11\/logo-350.jpg\" \/>\n\t\t<meta property=\"og:image:secure_url\" content=\"https:\/\/prohoster.info\/wp-content\/uploads\/2021\/11\/logo-350.jpg\" \/>\n\t\t<meta property=\"og:image:width\" content=\"350\" \/>\n\t\t<meta property=\"og:image:height\" content=\"350\" \/>\n\t\t<meta property=\"article:published_time\" content=\"2019-10-31T18:35:40+00:00\" \/>\n\t\t<meta property=\"article:modified_time\" content=\"2019-10-31T18:35:40+00:00\" \/>\n\t\t<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/prohoster\" \/>\n\t\t<meta property=\"article:author\" content=\"https:\/\/www.facebook.com\/prohoster\" \/>\n\t\t<!-- All in One SEO -->\n\n","aioseo_head_json":{"title":"\ud83e\udd47Sistemele CRM din perspectiva securit\u0103\u021bii cibernetice: protec\u021bie sau amenin\u021bare? | ProHoster","description":"31 martie \u2014 ziua interna\u021bional\u0103 a backup-ului, iar s\u0103pt\u0103m\u00e2na dinainte este \u00eentotdeauna plin\u0103 de pove\u0219ti legate de securitate. Luni, am aflat deja despre Asus compromis \u0219i 'trei produc\u0103tori neidentifica\u021bi'.","canonical_url":"https:\/\/prohoster.info\/ro\/blog\/administrirovanie\/crm-sistemy-s-tochki-zreniya-kiberbezopasnosti-zashhita-ili-ugroza","robots":"max-image-preview:large","keywords":"","webmasterTools":{"miscellaneous":""},"schema":null,"og:locale":"ro_RO","og:site_name":"ProHoster | \u041a\u0443\u043f\u0438\u0442\u044c \u043d\u0430\u0434\u0435\u0436\u043d\u044b\u0439 \u0445\u043e\u0441\u0442\u0438\u043d\u0433 \u0434\u043b\u044f \u0441\u0430\u0439\u0442\u043e\u0432 \u0441 \u0437\u0430\u0449\u0438\u0442\u043e\u0439 \u043e\u0442 DDoS, VPS VDS \u0441\u0435\u0440\u0432\u0435\u0440\u044b","og:type":"article","og:title":"\ud83e\udd47CRM-\u0441\u0438\u0441\u0442\u0435\u043c\u044b \u0441 \u0442\u043e\u0447\u043a\u0438 \u0437\u0440\u0435\u043d\u0438\u044f \u043a\u0438\u0431\u0435\u0440\u0431\u0435\u0437\u043e\u043f\u0430\u0441\u043d\u043e\u0441\u0442\u0438: \u0437\u0430\u0449\u0438\u0442\u0430 \u0438\u043b\u0438 \u0443\u0433\u0440\u043e\u0437\u0430? | ProHoster","og:description":"31 \u043c\u0430\u0440\u0442\u0430 \u2014 \u043c\u0435\u0436\u0434\u0443\u043d\u0430\u0440\u043e\u0434\u043d\u044b\u0439 \u0434\u0435\u043d\u044c \u0431\u044d\u043a\u0430\u043f\u0430, \u0438 \u043d\u0435\u0434\u0435\u043b\u044f \u043d\u0430\u043a\u0430\u043d\u0443\u043d\u0435 \u0432\u0441\u0435\u0433\u0434\u0430 \u043f\u043e\u043b\u043d\u0430 \u0438\u0441\u0442\u043e\u0440\u0438\u0439, \u0441\u0432\u044f\u0437\u0430\u043d\u043d\u044b\u0445 \u0441 \u0431\u0435\u0437\u043e\u043f\u0430\u0441\u043d\u043e\u0441\u0442\u044c\u044e. \u0412 \u043f\u043e\u043d\u0435\u0434\u0435\u043b\u044c\u043d\u0438\u043a \u043c\u044b \u0443\u0436\u0435 \u0443\u0437\u043d\u0430\u043b\u0438 \u043f\u0440\u043e \u0441\u043a\u043e\u043c\u043f\u0440\u043e\u043c\u0435\u0442\u0438\u0440\u043e\u0432\u0430\u043d\u043d\u044b\u0439 Asus \u0438 \u00ab\u0442\u0440\u0451\u0445 \u043d\u0435\u043d\u0430\u0437\u0432\u0430\u043d\u043d\u044b\u0445 \u043f\u0440\u043e\u0438\u0437\u0432\u043e\u0434\u0438\u0442\u0435\u043b\u0435\u0439\u00bb.","og:url":"https:\/\/prohoster.info\/ro\/blog\/administrirovanie\/crm-sistemy-s-tochki-zreniya-kiberbezopasnosti-zashhita-ili-ugroza","og:image":"https:\/\/prohoster.info\/wp-content\/uploads\/2021\/11\/logo-350.jpg","og:image:secure_url":"https:\/\/prohoster.info\/wp-content\/uploads\/2021\/11\/logo-350.jpg","og:image:width":350,"og:image:height":350,"article:published_time":"2019-10-31T18:35:40+00:00","article:modified_time":"2019-10-31T18:35:40+00:00","article:publisher":"https:\/\/www.facebook.com\/prohoster","article:author":"https:\/\/www.facebook.com\/prohoster"},"aioseo_meta_data":{"post_id":"30464","title":null,"description":null,"keywords":null,"keyphrases":null,"primary_term":null,"canonical_url":null,"og_title":null,"og_description":null,"og_object_type":"default","og_image_type":"default","og_image_url":null,"og_image_width":null,"og_image_height":null,"og_image_custom_url":null,"og_image_custom_fields":null,"og_video":null,"og_custom_url":null,"og_article_section":null,"og_article_tags":null,"twitter_use_og":false,"twitter_card":"default","twitter_image_type":"default","twitter_image_url":null,"twitter_image_custom_url":null,"twitter_image_custom_fields":null,"twitter_title":null,"twitter_description":null,"schema":{"blockGraphs":[],"customGraphs":[],"default":{"data":{"Article":[],"Course":[],"Dataset":[],"FAQPage":[],"Movie":[],"Person":[],"Product":[],"ProductReview":[],"Car":[],"Recipe":[],"Service":[],"SoftwareApplication":[],"WebPage":[]},"graphName":"","isEnabled":true},"graphs":[]},"schema_type":null,"schema_type_options":null,"pillar_content":false,"robots_default":true,"robots_noindex":false,"robots_noarchive":false,"robots_nosnippet":false,"robots_nofollow":false,"robots_noimageindex":false,"robots_noodp":false,"robots_notranslate":false,"robots_max_snippet":null,"robots_max_videopreview":null,"robots_max_imagepreview":"large","priority":null,"frequency":null,"local_seo":null,"seo_analyzer_scan_date":"2026-01-21 01:20:20","breadcrumb_settings":null,"limit_modified_date":false,"reviewed_by":null,"ai":null,"created":"2021-03-01 03:34:27","updated":"2026-01-21 01:20:20","focus_keyword":null,"additional_keywords":null,"truseo_locale":null},"gt_translate_keys":[{"key":"link","format":"url"}],"_links":{"self":[{"href":"https:\/\/prohoster.info\/ro\/wp-json\/wp\/v2\/posts\/30464","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/prohoster.info\/ro\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/prohoster.info\/ro\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/prohoster.info\/ro\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/prohoster.info\/ro\/wp-json\/wp\/v2\/comments?post=30464"}],"version-history":[{"count":0,"href":"https:\/\/prohoster.info\/ro\/wp-json\/wp\/v2\/posts\/30464\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/prohoster.info\/ro\/wp-json\/wp\/v2\/media\/22464"}],"wp:attachment":[{"href":"https:\/\/prohoster.info\/ro\/wp-json\/wp\/v2\/media?parent=30464"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/prohoster.info\/ro\/wp-json\/wp\/v2\/categories?post=30464"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/prohoster.info\/ro\/wp-json\/wp\/v2\/tags?post=30464"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}