{"id":30472,"date":"2019-10-31T21:35:44","date_gmt":"2019-10-31T18:35:44","guid":{"rendered":"https:\/\/prohoster.info\/blog\/upravlenie-klimatom-v-kollektive\/"},"modified":"2021-01-02T13:00:59","modified_gmt":"2021-01-02T11:00:59","slug":"upravlenie-klimatom-v-kollektive","status":"publish","type":"post","link":"https:\/\/prohoster.info\/ro\/blog\/news\/upravlenie-klimatom-v-kollektive","title":{"rendered":"Managementul climatului \u00een echip\u0103","gt_translate_keys":[{"key":"rendered","format":"text"}]},"content":{"rendered":"<p>V-a\u021bi dorit vreodat\u0103 s\u0103 lucra\u021bi \u00eentr-o echip\u0103 care rezolv\u0103 probleme creative \u0219i neobi\u0219nuite, unde angaja\u021bii sunt prieteno\u0219i, z\u00e2mbitori \u0219i creativi, unde sunt mul\u021bumi\u021bi de munc\u0103, unde aspir\u0103 s\u0103 fie eficien\u021bi \u0219i de succes, unde domne\u0219te spiritul unei adev\u0103rate echipe care se dezvolt\u0103 continuu?<br \/>\nDesigur, da.<\/p>\n<p>Ne ocup\u0103m cu gestionarea, organizarea muncii \u0219i HR. Specializarea noastr\u0103 sunt echipele \u0219i companiile care creeaz\u0103 produse intelectuale. Iar clien\u021bii no\u0219tri doresc s\u0103 lucreze \u00een aceste colective, s\u0103 creeze astfel de echipe \u0219i s\u0103 conduc\u0103 astfel de companii.<\/p>\n<p>\u0218i asta \u0219i pentru c\u0103 astfel de companii au o eficien\u021b\u0103 opera\u021bional\u0103 mai mare, profit pe angajat \u0219i mai multe \u0219anse de a c\u00e2\u0219tiga \u00een competi\u021bia de pe pia\u021b\u0103. Aceste companii sunt cunoscute \u0219i sub numele de companii turcoaz.<\/p>\n<p><b>\u0218i iat\u0103 cu ce \u00eencepem. <\/b><br \/>\nAdesea \u00eencepem cu \u00eentreb\u0103ri legate de gestionarea mediului de lucru.<br \/>\nConceptul este simplu: exist\u0103 factori care \u00eempiedic\u0103 munca \u2013 ace\u0219tia trebuie elimina\u021bi treptat, exist\u0103 factori care contribuie la munc\u0103 \u2013 ace\u0219tia trebuie s\u0103 fie activati treptat.<br \/>\nCuv\u00e2ntul cheie este treptat. Pas cu pas. Sistematic.<\/p>\n<p>Detalii mai jos.<br \/>\n<noindex><a rel=\"nofollow\" name=\"habracut\"><\/a><\/noindex><br \/>\nDesigur, \u0219tim despre Kanban, panouri de control, KPI, management de proiect \u0219i SCRUM.<br \/>\n\u00cens\u0103 exist\u0103 factori de baz\u0103 care ne pot apropia mai repede, mai simplu \u0219i mai ieftin de bun\u0103voin\u021ba, creativitatea \u0219i eficien\u021ba echipei \u0219i companiei.<br \/>\nDesigur, f\u0103r\u0103 a anula SCRUM.<\/p>\n<p>A\u0219adar, \u00eentreb\u0103rile despre gestionarea mediului de lucru.<\/p>\n<p><b>\u00centrebarea \u00eent\u00e2i. Ce este cu microclimatul? <\/b><\/p>\n<p>Nu, nu \u00een echip\u0103. Ci cu caracteristicile fizice \u0219i chimice ale aerului din birou?<\/p>\n<p>Problema este c\u0103 \u00een birourile bune \u0219i foarte bune din Moscova, de obicei este cald, uscat \u0219i un aer s\u0103r\u0103cit de oxigen. De ce? Obiceiul cultural sau acestea sunt set\u0103rile tipice ale sistemului de ventila\u021bie \u0219i climatizare, sau particularit\u0103\u021bile climatice, unde 9 luni pe an func\u021bioneaz\u0103 fie \u00eenc\u0103lzirea, fie aerul condi\u021bionat.<\/p>\n<p>S\u0103 detaliem. <u>Temperatura aerului.<\/u><br \/>\nTemperatura normal\u0103, care stimuleaz\u0103 activitatea cerebral\u0103 activ\u0103 \u2013 p\u00e2n\u0103 la +21C.<br \/>\nTemperatura tipic\u0103 a biroului \u2013 peste +23C \u2013 este ideal\u0103 pentru a adormi, dar nu pentru a lucra.<br \/>\nPentru compara\u021bie: \u00een birourile din Shanghai, Singapore, EAU etc., dup\u0103 m\u0103surile noastre este destul de r\u0103coare \u2013 mai pu\u021bin de +20C.<\/p>\n<p><u>Umiditatea relativ\u0103 a aerului. <\/u><br \/>\nUmiditatea tipic\u0103 a biroului, \u00een special la utilizarea aerului condi\u021bionat sau a \u00eenc\u0103lzirii \u2013 sub 50%.<br \/>\nNormal pentru o persoan\u0103 s\u0103n\u0103toas\u0103: 50-70%.<br \/>\nDe ce este important? C\u00e2nd umiditatea este sc\u0103zut\u0103 \u00een c\u0103ile respiratorii, se schimb\u0103 reologia mucusului (devine mai uscat), scade imunitatea local\u0103 \u0219i, prin urmare, cre\u0219te susceptibilitatea la infec\u021bii respiratorii.<br \/>\nUn umidificator \u00een birou economise\u0219te cel pu\u021bin o s\u0103pt\u0103m\u00e2n\u0103 de lucru, petrecut\u0103 lupt\u00e2nd cu ARVI (\u00een raport anual).<\/p>\n<p><u>Despre dioxidul de carbon.<\/u> Pe m\u0103sur\u0103 ce concentra\u021bia dioxidului de carbon cre\u0219te, sistemul nervos central al unei persoane este treptat deprimat \u0219i aceasta pare s\u0103 adoarm\u0103. De ce este mult \u00een birouri? Pentru c\u0103 ventilarea \u0219i climatizarea sunt lucruri diferite. \u0218i prima adesea nu func\u021bioneaz\u0103.<\/p>\n<p><b>\u00centrebarea a doua. Apa.<\/b><\/p>\n<p>Equilibrul hidro-salin este un factor extrem de semnificativ \u00een func\u021bionarea creierului \u0219i a \u00eentregului organism. 80% dintre perfuziile care sunt efectuate \u00een spitalele din lume sunt solu\u021bii hidro-saline. \u0218i ajut\u0103.<br \/>\n\u00cen majoritatea birourilor exist\u0103 ap\u0103 potabil\u0103, de\u0219i nu \u00eentotdeauna.<\/p>\n<p>Dar exist\u0103 nuan\u021be. Psihologice \u0219i culturale.<br \/>\nImagina\u021bi-v\u0103: r\u0103citorul este \u00een biroul vecin, la cinci metri distan\u021b\u0103.<br \/>\nEste o problem\u0103? Da.<br \/>\nOamenii care stau l\u00e2ng\u0103 r\u0103citor consider\u0103 ap\u0103 \u00aba lor\u00bb, din cauza unei obiceiuri determinate genetic de a-\u0219i proteja sursa de cei str\u0103ini. De aceea, parcursul de cinci metri este un stres at\u00e2t pentru cel \u00eensetat, c\u00e2t \u0219i o cauz\u0103 suplimentar\u0103 de agresiune pentru \u00abp\u0103zitori\u00bb. \u0218i a\u0219a \u00eencepe confruntarea departamentelor, determinat\u0103 genetic.<\/p>\n<p>Nuan\u021ba cultural\u0103. \u00cen Rusia nu este obi\u0219nuit s\u0103 bei ap\u0103. O persoan\u0103 care bea ap\u0103 atrage interesul: cu el sau cu ea este ceva \u00een neregul\u0103. Este normal s\u0103 bei ceai sau cafea. Apa \u2013 nu.<\/p>\n<p>Cu toate acestea, cafeaua \u0219i ceaiul au un efect diuretic evident \u2013 adic\u0103 scot eficient apa din organism. Ca rezultat: cu c\u00e2t mai mult\u0103 cafea f\u0103r\u0103 ap\u0103 \u2013 cu at\u00e2t mai prost func\u021bioneaz\u0103 creierul. De\u0219i obiceiurile americane \u0219i europene de a purta ap\u0103 cu tine nu doar la sal\u0103, ci \u0219i la \u00eent\u00e2lniri se \u00eenr\u0103d\u0103cineaz\u0103 treptat.<br \/>\nConcluzie: apa trebuie s\u0103 fie liber accesibil\u0103 pentru toat\u0103 lumea \u0219i f\u0103r\u0103 \u00abp\u0103zitori\u00bb.<\/p>\n<p><b>\u00centrebarea a treia. Unde pute\u021bi m\u00e2nca?<\/b><\/p>\n<p>Tema este at\u00e2t de evident\u0103, c\u00e2t de prost rezolvat\u0103.<\/p>\n<p>Nu vreau s\u0103 intru \u00een detalii privind alimenta\u021bia s\u0103n\u0103toas\u0103, dar tezele cu care sunt de acord majoritatea speciali\u0219tilor sunt urm\u0103toarele:<\/p>\n<ul>\n<li>trebuie s\u0103 m\u00e2nc\u0103m des \u0219i pu\u021bin;<\/li>\n<li>dulcele nu este baza alimenta\u021biei s\u0103n\u0103toase;<\/li>\n<li>g\u00e2ndirea este un proces consumator de energie.<\/li>\n<\/ul>\n<p>Solu\u021bia tipic\u0103 din Moscova arat\u0103 astfel: la 15 minute se afl\u0103 un cafe\/bar\/restaurant, unde exist\u0103 pr\u00e2nz de afaceri \u0219i cozi. \u00cen birou sunt \u201ebiscui\u021bi\u201d \u0219i dulciuri, precum \u0219i lucruri pe care angaja\u021bii le-au adus de acas\u0103. Totu\u0219i, m\u00e2ncarea nu poate fi consumat\u0103 la locul de munc\u0103, iar locuri pentru micul dejun \u0219i cin\u0103 nu exist\u0103.<\/p>\n<p>Compar\u0103m \u201esolu\u021bia tipic\u0103\u201d cu tezele de mai sus. Nu se potrive\u0219te.<\/p>\n<p>Cercet\u0103rile companiei Google spun cu claritate: accesul la m\u00e2ncare s\u0103n\u0103toas\u0103 \u00een termen de 150 de metri de locul de munc\u0103 este un factor care cre\u0219te semnificativ satisfac\u021bia \u0219i productivitatea personalului.<\/p>\n<p>S\u0103 ad\u0103ug\u0103m din experien\u021ba rus\u0103: comanda de m\u00e2ncare pentru c\u00e2\u021biva sute de ruble pe angajat pe zi (f\u0103r\u0103 discounturi corporative) ofer\u0103 un plus de o or\u0103 sau o or\u0103 \u0219i jum\u0103tate la activitatea lor, a angaja\u021bilor.<\/p>\n<p><u>Know-How.<\/u> \u00centr-o companie rus\u0103 de IT, micul dejun se oprea exact la 9:50 diminea\u021ba, iar cina \u00eencepea exact la \u0219apte. Este evident cum a influen\u021bat acest lucru disciplina.<\/p>\n<p><b>\u00centrebarea patru. Vezi soarele?<\/b><\/p>\n<p>Exemplu: Skolkovo, TechnoPark.<br \/>\nUn model \u0219i un etalon pentru designul de birou \u0219i inova\u021bie.<br \/>\nCu toate acestea, \u00een jum\u0103tate din birouri feroneriile se \u00eendreapt\u0103 c\u0103tre un atrium acoperit.<br \/>\nIar un sfert din an, jum\u0103tate din lucr\u0103tori \u00een TechnoPark nu v\u0103d soarele diminea\u021ba (\u00eenc\u0103 nu a r\u0103s\u0103rit), seara (deja a apus) \u0219i ziua (dac\u0103 nu fumeaz\u0103).<\/p>\n<p>De ce este important? Absen\u021ba soarelui \u00eenseamn\u0103 lips\u0103 de melatonin\u0103. Cele mai rapide manifest\u0103ri: sc\u0103derea activit\u0103\u021bii, a stimei de sine, a dispozi\u021biei \u0219i dezvoltarea disforiei.<\/p>\n<p>Concluzie: balcoanele \u00eenchise, terasele \u0219i acoperi\u0219urile - \u00eempiedic\u0103 productivitatea. Pe de alt\u0103 parte, plimb\u0103rile \u00een timpul pr\u00e2nzului - o pot cre\u0219te destul de mult.<\/p>\n<p><b>Apropo, se poate merge la voi?<\/b><\/p>\n<p>\u00cen birou, pe hol, pe strad\u0103? Se poate sta \u00een picioare la \u00eent\u00e2lniri?<br \/>\nAceastea sunt \u00eentreb\u0103ri nu doar despre forma fizic\u0103.<br \/>\nPentru insight-uri, revela\u021bii, intui\u021bie \u0219i creativitate r\u0103spund zonele cerebrale \u201ekinestezice\u201d, acelea\u0219i care r\u0103spund de mi\u0219care.<br \/>\nPe scurt: este mult mai u\u0219or s\u0103 \u201eprinzi o idee\u201d \u00een mi\u0219care, la fel cum este \u0219i s\u0103 \u201eutilizezi\u201d hormonii de stres \u00een exces.<\/p>\n<p><b>Se poate muta biroul? <\/b><br \/>\nSe poate schimba locul f\u0103r\u0103 permisiunea conduc\u0103torului?<br \/>\nSe poate sta nu la birou, ci undeva altundeva?<br \/>\nAici func\u021bioneaz\u0103 un fenomen: schimbarea perspectivei asupra spa\u021biului de birou - schimb\u0103 adesea perspectiva asupra subiectului g\u00e2ndirii. Iar vederea orizontului - este mai bun\u0103 dec\u00e2t vederea c\u0103tre un zid: a privi \u00een zid rareori duce la g\u00e2nduri globale.<\/p>\n<p>Se poate sta a\u0219a \u00eenc\u00e2t s\u0103 nu fie nimeni \u00een spatele t\u0103u?<br \/>\nCineva \u00een spate \u2013 cre\u0219te anxietatea \u0219i apropie epuizarea.<br \/>\n\u0218i nu po\u021bi s\u0103 scapi de asta \u2013 din nou, este determinat genetic.<br \/>\nEste at\u00e2t de important s\u0103 vezi monitorul angajatului, dac\u0103 acesta are un mobil?<\/p>\n<p>Aici ne apropiem de conceptul <u>\u201epersonalizarea locului de munc\u0103\u201d<\/u>.<br \/>\nUn loc de munc\u0103 personalizat (sau un birou), decorat cu juc\u0103rii, amulete, c\u0103r\u021bi, postere \u0219i trei monitoare \u2013 este un semn de implicare \u0219i dezvoltare a echilibrului \u00eentre via\u021ba profesional\u0103 \u0219i cea personal\u0103. Iar birourile curate \u0219i \u00eengrijite \u2013 dimpotriv\u0103.<\/p>\n<p>S\u0103 men\u021bion\u0103m pe scurt <b>zgomotul<\/b>.<br \/>\nIat\u0103 normativele: <noindex><a rel=\"nofollow\" href=\"https:\/\/base.garant.ru\/4174553\/\">https:\/\/base.garant.ru\/4174553\/<\/a><\/noindex>. Trebuie s\u0103 ne uit\u0103m la Tabelul 2.<\/p>\n<p><b>Ultima \u00eentrebare. Este permis s\u0103 dormi la munc\u0103?<\/b><\/p>\n<p>\u00cenc\u0103 sun\u0103 provocator. Dar nu \u00eentotdeauna \u0219i deja nu peste tot.<br \/>\nPe aceast\u0103 tem\u0103 va fi un articol separat bazat pe materialele cercet\u0103rii noastre speciale.<\/p>\n<p>Deci, <b>iat\u0103 7 factori principali<\/b>, care determin\u0103 mediul de lucru:<\/p>\n<p>1. Aerul.<br \/>\n2. Apa.<br \/>\n3. M\u00e2ncarea.<br \/>\n4. Soarele.<br \/>\n5. Mobilitatea.<br \/>\n6. Personalizarea locurilor de munc\u0103.<br \/>\n7. Nivelul de zgomot.<\/p>\n<p>Rezolvarea acestor \u00eentreb\u0103ri simple \u0219i \u201ecasnice\u201d este adesea suficient\u0103 pentru a cre\u0219te bun\u0103voin\u021ba, receptivitatea, dezvoltarea \u201espiritului de echip\u0103\u201d \u0219i reprezint\u0103 o bun\u0103 baz\u0103 pentru a \u00eencepe implementarea a ceva remarcabil, de exemplu, PRINCE2.<\/p>\n<p><b>Gestionarea mediului de lucru, ca proces sistemic. <\/b><\/p>\n<p>Conceptul este simplu: exist\u0103 factori care \u00eempiedic\u0103 munca \u2013 ace\u0219tia trebuie elimina\u021bi treptat, exist\u0103 factori care contribuie la munc\u0103 \u2013 ace\u0219tia trebuie s\u0103 fie activati treptat.<br \/>\n\u0218i exist\u0103 un mecanism practic universal \u0219i sistemic:<\/p>\n<ol>\n<li>sondaje regulate (cel pu\u021bin trimestriale) ale personalului;<\/li>\n<li>alegerea (cel pu\u021bin una) a ceea ce va face via\u021ba angaja\u021bilor mai bun\u0103;<\/li>\n<li>implementarea solu\u021biei;<\/li>\n<li>\u00eembun\u0103t\u0103\u021birea solu\u021biei implementate.<\/li>\n<\/ol>\n<p><u>Despre economia costurilor.<\/u> Rezolvarea oric\u0103rei dintre problemele descrise conduce la cre\u0219terea productivit\u0103\u021bii muncii \u0219i a randamentului, care este de c\u00e2teva ori mai mare dec\u00e2t costurile de implementare. Toate acestea sunt proiecte extrem de atractive din punct de vedere investi\u021bional.<br \/>\n\u0218i liderii pie\u021bei \u0219i industriei au demonstrat acest lucru.<\/p>\n<p>Sursa: <a content=\"nofollow\" rel=\"nofollow\" href=\"https:\/\/habr.com\/ru\/post\/445710\/\">habr.com<\/a><\/p>","protected":false,"gt_translate_keys":[{"key":"rendered","format":"html"}]},"excerpt":{"rendered":"<p>\u0425\u043e\u0442\u0435\u043b\u043e\u0441\u044c \u043b\u0438 \u0432\u0430\u043c \u0440\u0430\u0431\u043e\u0442\u0430\u0442\u044c \u0432 \u043a\u043e\u043b\u043b\u0435\u043a\u0442\u0438\u0432\u0435, \u043a\u043e\u0442\u043e\u0440\u044b\u0439 \u0440\u0435\u0448\u0430\u0435\u0442 \u0442\u0432\u043e\u0440\u0447\u0435\u0441\u043a\u0438\u0435 \u0438 \u043d\u0435 \u0441\u0442\u0430\u043d\u0434\u0430\u0440\u0442\u043d\u044b\u0435 \u0437\u0430\u0434\u0430\u0447\u0438, \u0433\u0434\u0435 \u0441\u043e\u0442\u0440\u0443\u0434\u043d\u0438\u043a\u0438 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