{"id":35094,"date":"2019-10-31T22:02:18","date_gmt":"2019-10-31T19:02:18","guid":{"rendered":"https:\/\/prohoster.info\/blog\/pojmaj-menya-esli-smozhesh-versiya-direktora\/"},"modified":"2019-10-31T22:02:18","modified_gmt":"2019-10-31T19:02:18","slug":"pojmaj-menya-esli-smozhesh-versiya-direktora","status":"publish","type":"post","link":"https:\/\/prohoster.info\/ro\/blog\/news\/pojmaj-menya-esli-smozhesh-versiya-direktora","title":{"rendered":"Prinde-m\u0103, dac\u0103 po\u021bi. Versiunea directorului","gt_translate_keys":[{"key":"rendered","format":"text"}]},"content":{"rendered":"

\u201ePrinde-m\u0103 dac\u0103 po\u021bi.\u201d A\u0219a se nume\u0219te filmul lui Steven Spielberg. L-am v\u0103zut, este interesant. Dar nu e adev\u0103rat, de\u0219i este bazat pe fapte reale.<\/p>\n

\u00cen realitate, \u201eprinde-m\u0103 dac\u0103 po\u021bi\u201d este un fel de joc. V\u0103d acest joc \u00een fiecare zi \u0219i chiar particip la el. \u0218i m\u0103 simt aproximativ la fel ca eroul filmului lui Spielberg \u2013 celui pe care Tom Hanks \u00eel joac\u0103. M\u0103 simt ca un idiot. Un idiot neputincios, care este p\u0103c\u0103lit, privit \u00een ochi, \u00een fiecare zi. Am putere, dar tot ce pot s\u0103 fac cu ea este s\u0103 concediez. De\u0219i, \u0219i asta nu ajut\u0103 \u2013 apare un angajat nou \u0219i jocul \u00eencepe din nou.<\/p>\n

A\u021bi auzit, probabil, un astfel de citat frumos: dac\u0103 a\u021bi angajat un specialist calificat, ar trebui s\u0103 face\u021bi ceea ce spune el, nu s\u0103-i spune\u021bi ce s\u0103 fac\u0103. A\u021bi \u00eencercat s\u0103 face\u021bi ceea ce spun ace\u0219ti speciali\u0219ti califica\u021bi? Eu am \u00eencercat. \u0218i v\u0103 voi spune direct: este o prostie complet\u0103.<\/a><\/noindex><\/p>\n

\u00cen urm\u0103 cu c\u00e2teva zile, l-am concediat pe \u00eenc\u0103 un director IT. \u00cen urma lui, din motive necunoscute, singurul meu programator s-a r\u0103zg\u00e2ndit \u0219i a plecat la Moscova, de\u0219i recent i-am m\u0103rit salariul. Bine, las\u0103-l, cu programatorul. A fost de mult un bun, valoros, util, interesant, inspirat \u2013 acel angajat calificat pe care voiai s\u0103-l ascul\u021bi \u0219i s\u0103 faci cum \u00ee\u021bi spune. Apoi, ca to\u021bi, a \u00eenceput s\u0103 joace jocul \u201eprinde-m\u0103 dac\u0103 po\u021bi\u201d.<\/p>\n

Ce fel de joc este acesta? \u00cei spune\u021bi \u201emunc\u0103\u201d, \u201e\u00eendeplinirea responsabilit\u0103\u021bilor\u201d, \u201emen\u021binerea func\u021bionalit\u0103\u021bii infrastructurii IT\u201d, \u201eautomatizarea \u00eentreprinderii\u201d, \u201edezvoltarea unei aplica\u021bii web\u201d etc. Singurul vostru scop \u00een acest joc este s\u0103 nu fi\u021bi prin\u0219i.<\/p>\n

\u00cen func\u021bie de pozi\u021bia voastr\u0103 \u00een ierarhie, ar trebui s\u0103 v\u0103 prind\u0103 fie \u0219eful vostru, fie directorul, fie colegii, fie clien\u021bii interni, fie clien\u021bii externi, fie cine \u0219tie cine altcineva. La o fabric\u0103 decent\u0103, \u00eentotdeauna ai de la cine s\u0103 fugi.<\/p>\n

Uneori te al\u0103turi echipelor \u0219i fugi\u021bi to\u021bi \u00eempreun\u0103, inclusiv \u2013 \u0219eful cu subordona\u021bii poate fugi, de exemplu, de la director. \u00cen c\u0103r\u021bi se nume\u0219te \u201esolidaritate de baz\u0103\u201d \u0219i este considerat\u0103 una dintre tr\u0103s\u0103turile importante ale ru\u0219ilor, \u00een contextul gestion\u0103rii lor. Dac\u0103 \u00een echip\u0103 au intrat manageri, atunci devine mai degrab\u0103 \u201eprotec\u021bie reciproc\u0103\u201d. Esen\u021ba este aceea\u0219i.<\/p>\n

A\u0219adar, IT directorul la care am renun\u021bat recent a venit la mine. CV-ul s\u0103u este impresionant. Experien\u021ba sa este incredibil\u0103. Nivelul s\u0103u de \u00een\u021belegere a afacerilor este la fel de bun ca al meu. A transforma strategia de dezvoltare a afacerii \u00een strategia IT pentru el este floare la ureche. \u0218i ce urmeaz\u0103?<\/p>\n

Apoi, ca un idiot decent, am urmat sfaturile unor oameni \u00een\u021belep\u021bi care spun c\u0103 trebuie s\u0103 ascul\u021bi un specialist calificat. \u0218i am ascultat. Chiar a\u0219a s-a \u00eent\u00e2mplat \u2013 a venit la munc\u0103, l-am chemat la mine, a venit, s-a a\u0219ezat \u0219i\u2026 t\u0103cea. O minut\u0103, dou\u0103, cinci, zece. \u0218i eu stau \u0219i ascult. La interviu, p\u0103rea c\u0103 a men\u021bionat o tr\u0103s\u0103tur\u0103 de a sa, numit\u0103 \u201eproactivitate\u201d.<\/p>\n

Bine, poate c\u0103 nu am \u00een\u021beles corect ce \u00eenseamn\u0103 proactivitate c\u00e2nd citeam c\u0103r\u021bile. Nu m-am putut ab\u021bine \u0219i am spus \u2013 bine, hai, omule! \u00cen sf\u00e2r\u0219it avem \u00een compania noastr\u0103 o persoan\u0103 capabil\u0103 s\u0103 rezolve problemele de afaceri cu ajutorul IT-ului (c\u00e2nd am spus asta, el, dintr-o dat\u0103, s-a f\u0103cut pu\u021bin mai mic). \u0218i din nou t\u0103cere. Iar eu stau \u0219i ascult. T\u0103cerea.<\/p>\n

\u0218i aici a \u00eenceput jocul. Crede\u021bi c\u0103 cu ce fraz\u0103? Desigur, cu \u201emai \u00eent\u00e2i trebuie s\u0103 \u00een\u021beleg situa\u021bia, s\u0103 m\u0103 implic \u00een probleme\u201d. O mi\u0219care excelent\u0103, mereu a\u0219a \u00eencepe. Nu, s\u0103 nu crede\u021bi, nu sunt un idiot care crede c\u0103 el ar putea face propuneri \u00een prima zi. Doar \u0219tiu exact ce va urma.<\/p>\n

Apoi a \u00eenceput s\u0103 se documenteze. O zi, o s\u0103pt\u0103m\u00e2n\u0103, o lun\u0103. M\u0103 g\u00e2ndesc \u2013 bine, a prins ideea. \u00cel chem din nou. Stau t\u0103cut. \u0218i el tace. Nu m\u0103 pot ab\u021bine \u2013 \u00eentreb din nou: ce se poate \u00eembun\u0103t\u0103\u021bi? Ce probleme de afaceri pot fi rezolvate cu ajutorul IT-ului? Hai, sunt preg\u0103tit, vreau, te sus\u021bin!<\/p>\n

\u0218ti\u021bi ce mi-a r\u0103spuns? Trebuie, spune el, s\u0103 implement\u0103m un sistem de management al sarcinilor. Nu, poate c\u0103 eu nu \u00een\u021beleg ceva, dar de ce fiecare nou director IT \u00eencepe cu implementarea unui alt sistem de management al sarcinilor, proiectelor, incidentelor sau ceva de genul acesta?<\/p>\n

Sunt un om \u00een v\u00e2rst\u0103, bolnav, care tr\u0103ie\u0219te \u00eentr-un ora\u0219 mic \u0219i lucreaz\u0103 ca director angajat al unei fabrici. Sunt foarte departe de IT. Dar de-a lungul anilor de munc\u0103, am re\u021binut c\u00e2teva cuvinte care mi s-au p\u0103rut ciudate. Uita\u021bi: C\u0103dere de ap\u0103, Spirala, Kanban, Scrum, Jira, Trello, 1C: Documenta\u021bie, AITIL \u0219i ITILIUM (fra\u021bi?), Microsoft Project, Sarcini \u00een Outlook, Directum, Bitrix24, Portal corporativ, Yandex Tracker, metrici, SLA, timp p\u00e2n\u0103 la lansare. Nu doar am re\u021binut aceste cuvinte - am folosit aceste sisteme, m-am aprofundat \u00een aceste metode, cum am putut. Toate aceste prostii au fost aduse la mine de c\u0103tre directorii IT.<\/p>\n

\u00ce\u021bi aminte\u0219ti de filmul \u00abRoman de serviciu\u00bb? Fiecare nou \u0219ef \u00eencepe cu renovarea propriului birou. Iar fiecare nou director IT \u00eencepe cu implementarea unui nou sistem de gestionare a sarcinilor, proiectelor \u0219i interac\u021biunilor. Am un suspiciune c\u0103 nu \u0219tiu s\u0103 fac\u0103 altceva. Ah, da, \u0219tiu - majoritatea dintre ei au fost administratori de sistem, \u0219tiu s\u0103 cumpere servere noi (primind comisioane de la v\u00e2nz\u0103tori), s\u0103 actualizeze harta re\u021belelor \u0219i s\u0103 scuture cartu\u0219ul c\u00e2nd apar liniile.<\/p>\n

Am avut noroc - nu trebuie s\u0103 implementez un sistem informa\u021bional corporativ, programatorul meu s-a descurcat cu asta cu mult timp \u00een urm\u0103. Altfel, fiecare nou director IT mi-ar fi propus s\u0103 \u00eencep automatizarea, m-ar fi chemat pe un integrator, iar ace\u0219tia ar fi stricat tot pe banii mei, \u0219i tot ar fi trebuit s\u0103 angajez un programator, iar pe directorul IT s\u0103-l dau afar\u0103, s\u0103 caute un alt naiv, s\u0103 primeasc\u0103 de la el salariu \u0219i comisioane de la integratori, furnizori. servere<\/a> \u0219i tot ce este.<\/p>\n

Bine, m-am l\u0103sat distrat. \u0218tiu sigur (acum) c\u0103 implementarea oric\u0103rui sistem de gestionare a sarcinilor nu ajut\u0103 \u00een niciun fel afacerea. Afacerea pe care o gestionez nu a fost ajutat\u0103. Pur \u0219i simplu, sarcinile care trebuie efectuate se mut\u0103 periodic dintr-un sistem \u00een altul. La transfer, sarcinile primesc indulgen\u021be - \u00eent\u00e2rziate, printr-un gest magic, \u00eenceteaz\u0103 s\u0103 mai fie astfel. A\u0219a mi-au explicat, nu pot ad\u0103uga o sarcin\u0103 cu termen de finalizare care deja a expirat.<\/p>\n

\u00cempreun\u0103 cu sarcinile, directorul IT prime\u0219te o indulgent\u0103. Pe de o parte, \u00een timpul implement\u0103rii unui nou sistem, nu trebuie deranjat \u2013 este, bine\u00een\u021beles, ocupat. Pe de alt\u0103 parte, are sarcini vechi, dar cu termene noi. \u00cen al treilea r\u00e2nd, \u201etoate acestea trebuie s\u0103 fie actualizate\u201d. \u0218i \u00eencepe o evaluare rapid\u0103, interviuri cu utilizatorii de afaceri, prioritizarea proiectelor, c\u0103utarea de resurse, aprobarea bugetelor etc. Tot ceea ce am trecut de multe ori. <\/p>\n

Astfel, directorul IT poate s\u0103 dureze un \u00eentreg an. \u0218i nu-l po\u021bi prinde, fiindc\u0103 este ocupat. Are o sarcin\u0103.<\/p>\n

Apoi \u00eencepe exploatarea. \u0218i totul revine la normal. Se desf\u0103\u0219oar\u0103 unele proiecte. Se rezolv\u0103 unele sarcini. Apare o anumit\u0103 func\u021bionalitate. Dar din punct de vedere al afacerii nu se schimb\u0103 nimic. Nu, mint \u2013 cheltuielile pentru IT cresc.<\/p>\n

Sarcinile \u00eent\u00e2rziate sunt exact acelea\u0219i, nimic nu s-a schimbat. Automatizarea, care nu este necesar\u0103 nim\u0103nui, devine tot mai mult\u0103. Apoi trebuie actualizat\u0103 \u0219i realizat\u0103 o anumit\u0103 refactorizare, uneori \u2013 o reinven\u021bie. Ei a\u0219a spun, atunci c\u00e2nd m\u0103 pierd cu firea \u0219i \u00eentreb c\u00e2nd vor \u00eencepe s\u0103 se rezolve sarcinile de afaceri.<\/p>\n

Poate \u00eemi explica\u021bi \u0219i mie, prostului? De ce, de exemplu, s\u0103 automatiz\u0103m munca unui contabil? Iat\u0103, stau cinci contabili. Au stat acolo de mult. Chiar \u0219i pe vremea c\u00e2nd sistemul era homemade, st\u0103teau acolo. \u0218i se descurcau cu toat\u0103 munca lor. Faceau toate opera\u021biunile necesare, \u00eenchideau, depuneau rapoarte, ajutau la optimizarea impozit\u0103rii. Lucru de la 8 la 17.<\/p>\n

Dar noi le-am automatizat munca. Am cump\u0103rat un sistem informa\u021bional modern, ne-am mutat pe el, am instruit contabilii, am \u00eenceput s\u0103 lucr\u0103m. Din nou, se descurc\u0103 cu munca lor. Fac toate opera\u021biunile necesare, \u00eenchid, depun rapoarte, ajut\u0103 la optimizarea impozit\u0103rii. Lucreaz\u0103 de la 8 la 17.<\/p>\n

Dintr-o dat\u0103, din senin, apar sarcini pentru automatizarea contabilit\u0103\u021bii. Aici trebuie s\u0103 finalizeze ceva, acolo o h\u00e2rtie, aici undeva ceva nu este completat. Bine, IT se ocup\u0103 \u2013 fie singuri, fie cheam\u0103 integratori externi. Ce rezult\u0103? \u00cen\u021belegi singur. Contabilii, \u00een continuare, se descurc\u0103 cu munca lor. Fac toate opera\u021biunile necesare, \u00eenchid, depun rapoarte, ajut\u0103 la optimizarea impozit\u0103rii. Lucreaz\u0103 de la 8 la 17. Da, \u0219i contabilii sunt \u00een continuare cinci.<\/p>\n

At what point does it make sense? Can you explain? From a business perspective, the only thing that happened is that I spent money on automation. That's it, nothing more. The number of people hasn't decreased, meaning expenses haven't been cut. They haven't taken on any additional work. The speed of input and processing of operations hasn't changed. Nothing has changed, just the picture on the screen. And as they say, the money has been spent.<\/p>\n

When the last IT director also suggested implementing a new task management system, I sighed heavily and politely explained my attitude towards such projects. But he managed to surprise me - he said that all previous IT directors had been deceiving me. He surprised me not just with that - each of them had bashed their predecessors, ceremoniously discarding their systems and implementing their own.<\/p>\n

This one suggested we create a system ourselves. He claimed that the main problem with purchased systems and services is poor customizability (there's another word for my vocabulary). These systems require adjustments, forcing us to change our processes, sacrifice something, and put up with their shortcomings. But we will create the system ourselves, according to our requirements, and everything will take off. I thought about it and agreed.<\/p>\n

So, what happened in the end? I'm actually suspecting he didn't develop the system but stole it from somewhere \u2013 it appeared way too quickly. He presented it to me and highlighted a key advantage \u2013 we will rank tasks in terms of their usefulness for the business. I was, like, thrilled! Finally, someone understands what I need!<\/p>\n

But the joy was short-lived \u2013 about five minutes. Until we sat down together to define this very usefulness. Do you know how that looks? Honestly, I thought there would be some kind of point-factor evaluation, we\u2019d input tons of parameters, including implementation costs, and the system would calculate something for us. I heard about that at one of the conferences. But what do we have?<\/p>\n

What we have is that, damn it, in every task there's a field \u2013 'Usefulness for the business.' And you can choose a value from a list: 'very useful', 'useful', 'neutral', 'harmful', 'very harmful.' That's it! This is the 'ranking of tasks in terms of their usefulness for the business!' You just select usefulness from five options, and that\u2019s all, Carl!<\/p>\n

Desigur, m-am ab\u021binut s\u0103 r\u00e2d. Ei bine, spun, cine va determina utilitatea sarcinii pentru afacere? Tu, spune! Directorul va stabili! Dar, Doamne... \u00ce\u021bi aminte\u0219ti, da? S\u0103 facem ceea ce spun speciali\u0219tii califica\u021bi.<\/p>\n

Bine, voi \u00eencerca. S\u0103 vedem prima sarcin\u0103 \u2013 automatizarea activit\u0103\u021bii OTK, lista de cerin\u021be este ata\u0219at\u0103. Hmm... Cum s\u0103 evaluez utilitatea acestei sarcini pentru afacere? Am pus aceast\u0103 \u00eentrebare mie \u00eensumi. M-am g\u00e2ndit pu\u021bin \u2013 nu \u0219tiu.<\/p>\n

\u00cel \u00eentreb pe directorul IT \u2013 poate \u0219tii cum va afecta rezolvarea acestei sarcini afacerea? Dar el joac\u0103 bine jocul, nu-l po\u021bi prinde. \u00cencepe s\u0103 se eschiveze, vorbe\u0219te despre accelerarea proces\u0103rii opera\u021biunilor, transparen\u021ba contabilit\u0103\u021bii, urm\u0103rirea loturilor... Stop, spun. Ce \u00eei aduce afacerii accelerarea proces\u0103rii opera\u021biunilor? Se poate trece OTK pe un program de munc\u0103 redus? Se poate concedia pe cineva dintre ei? Se pot ad\u0103uga responsabilit\u0103\u021bi suplimentare?<\/p>\n

Nu l-am prins. Spune, hai s\u0103-l chem\u0103m pe utilizatorul de afaceri. Pe \u0219eful OTK, Kola. Este interesant, \u0219tie el ce \u00eenseamn\u0103 utilizator de afaceri? \u0218i mi-a devenit interesant, de\u0219i directorul IT probabil s-a g\u00e2ndit c\u0103 m\u0103 voi eschiva, voi am\u00e2na \u0219i voi uita. Nu, l-am sunat pe Kola, care a venit repede.<\/p>\n

\u00cel \u00eentreb pe Kola \u2013 este sarcina ta? Se uit\u0103, se g\u00e2nde\u0219te, spune \u2013 probabil. Nu el a scris-o, cineva din echipa lui. Cum, \u00eel \u00eentreb, estimat utilizator de afaceri, cum va influen\u021ba rezolvarea acestei sarcini afacerea? Kola este de mult \u00een joc, nu-l po\u021bi p\u0103c\u0103li. Nu \u0219tiu, spune el, sunt treburile voastre, ale IT-ului \u0219i afacerii, eu am o mic\u0103 treab\u0103.<\/p>\n

Eu nu m\u0103 las \u2013 vezi, \u00eei spun, trebuie s\u0103 aloci utilitatea sarcinii. Kola nu ezit\u0103 \u2013 anuleaz-o, spune el, \u0219i a\u0219a vom supravie\u021bui. Kola e de genul \u2013 unde te a\u0219ezi, acolo \u0219i cobori. \u0218i adaug\u0103 c\u0103 are treburi urgente, trebuie s\u0103 plece. Nu-l las \u2013 e interesant.<\/p>\n

Dac\u0103 am anulat sarcina, \u00eenseamn\u0103 c\u0103 nu este nevoie de automatizare. Bine, cine ar putea fi \u00eempotriv\u0103? Dar cum, \u00eentreb, Kola, po\u021bi ajuta afacerea noastr\u0103? Kola este iste\u021b \u2013 eu, spune el, ce, lucrez prost? De ce am pl\u00e2ngeri?<\/p>\n

Doamne fere\u0219te, Kola, ce pl\u00e2ngeri! Dar avem afaceri aici, iar \u00eenainte se afl\u0103 o sarcin\u0103 \u2013 s\u0103 cre\u0219tem profitul. Aceast\u0103 sarcin\u0103 este \u00eentotdeauna prezent\u0103. Uneori, nu voi ascunde, trebuie s\u0103 cre\u0219tem profitul p\u00e2n\u0103 la zero. V\u0103d c\u0103 Kola \u00eencepe s\u0103 devin\u0103 nervos. Bine, am decis s\u0103 \u00eembun\u0103t\u0103\u021besc situa\u021bia.<\/p>\n

M-am adresat am\u00e2ndurora \u2013 b\u0103ie\u021bi, v\u0103 spun, iat\u0103, voi sunte\u021bi reprezentan\u021bi ai unor lumi diferite, speciali\u0219ti califica\u021bi \u00een domeniul vostru. Unul verific\u0103 echipamentul, altul cucere\u0219te lumi virtuale. Am\u00e2ndoi sunt manageri. Asta \u00eenseamn\u0103 c\u0103 nu sunt naivi, \u00een\u021belege\u021bi. Afacerea trebuie s\u0103-\u0219i creasc\u0103 profitabilitatea. Aceasta este sarcina. Doar angaja\u021bii, ca voi, pot rezolva aceast\u0103 problem\u0103.<\/p>\n

\u0218i iat\u0103 c\u0103 v\u0103 pun o sarcin\u0103 de afaceri \u2013 cre\u0219te\u021bi profitabilitatea. Ei bine, s\u0103 vedem propunerile voastre!
\nB\u0103ie\u021bii s-au \u00eencruntat, s-au g\u00e2ndit pu\u021bin, dar \u00een cur\u00e2nd au spus aproape simultan \u2013 trebuie s\u0103-i facem pe v\u00e2nz\u0103tori s\u0103 v\u00e2nd\u0103 mai mult! Atunci \u0219i profitul va cre\u0219te! Bravo\u2026<\/p>\n

Nu, le spun, a\u0219a poate s\u0103 spun\u0103 orice prost. G\u00e2ndi\u021bi-mi o solu\u021bie despre cum, prin intermediul departamentelor voastre, a cuno\u0219tin\u021belor \u0219i abilit\u0103\u021bilor voastre, a experien\u021bei voastre, poate fi crescut profitul. Ce se poate face \u00een controlul calit\u0103\u021bii pentru a cre\u0219te profitul? \u0218i, \u00een mod corespunz\u0103tor, \u00een IT.<\/p>\n

T\u0103ceau. Kolya se \u00eencrunta tot mai mult. Nu rezist\u0103, zice \u2013 da\u021bi-mi o sarcin\u0103, eu o voi \u00eendeplini. Ei bine, o sarcin\u0103 pe care s\u0103 o \u00een\u021beleg, ce trebuie s\u0103 fac. Altfel, este ca \u00een basme \u2013 du-te acolo, nu \u0219tiu unde\u2026<\/p>\n

\u0218i atunci m-a lovit! Am \u00een\u021beles esen\u021ba acestui joc! Iat\u0103 de ce nu pot s\u0103 prind pe nimeni! M-am bucurat at\u00e2t de mult \u00eenc\u00e2t i-am eliberat pe domnii manageri \u2013 le-am spus c\u0103 m\u0103 voi g\u00e2ndi la sarcini pentru ei.
\nSarcina! Sarcina! Sarcina! Cel mai important lucru \u00een acest joc \u2013 sarcina! Este totemul, imunitatea, protec\u021bia de orice nepl\u0103ceri! Important este s\u0103 ai o sarcin\u0103!<\/p>\n

At\u00e2ta timp c\u00e2t ai o sarcin\u0103, nimic nu poate fi f\u0103cut cu tine. C\u00e2nd nu ai nici o sarcin\u0103, e\u0219ti aproape pe e\u0219afod \u2013 c\u0103ci prime\u0219ti salariul f\u0103r\u0103 motiv. Nimic nu apas\u0103 at\u00e2t de mult pe psihicul t\u0103u ca lipsa unei sarcini de lucru. Mai ales dac\u0103 lipsa sarcinii este evident\u0103.<\/p>\n

Dac\u0103 nu exist\u0103 o sarcin\u0103, trebuie s\u0103 o ob\u021bii, cu orice pre\u021b. S\u0103 o g\u0103se\u0219ti printre colegi, \u00een alte departamente, s\u0103 o inventezi tu, \u00een cele din urm\u0103. Mai ales IT-i\u0219tii sunt cei care gre\u0219esc frecvent \u00een acest sens.<\/p>\n

\u0218i nu conteaz\u0103 dac\u0103 sarcina este benefic\u0103 pentru afacere sau nu. Iar dac\u0103 cineva va ridica aceast\u0103 problem\u0103 (cum fac eu, de exemplu) \u2013 \u00eei vom ad\u0103uga un c\u00e2mp \u201eUtilitate pentru afacere\u201d, s\u0103-i permit\u0103 s\u0103-\u0219i fac\u0103 un rang. Pentru om, nu conteaz\u0103 ce sarcin\u0103 s\u0103 o fac\u0103 prima sau a doua. Cel mai important este c\u0103 sarcini sunt, \u0219i multe.<\/p>\n

Uneori, din cauza sarcinilor, m\u0103 simt ca un str\u0103in \u00een companie. Practic, ca un vizitator, un elev la o excursie. Intri \u00een orice birou, mai ales \u00een office, \u00eentrebi pe cineva \u2013 e\u0219ti ocupat? Oh da! \u2013 va spune el. Extrem de ocupat!<\/p>\n

\u0218i cu ce? Atunci el \u00eencepe s\u0103 numeasc\u0103, iar tu stai \u0219i sim\u021bi cum \u00ee\u021bi vin urechile moi. Ce prostii nu va povesti! Furnizarea informa\u021biilor, aprobarea informa\u021biilor furnizate, verificarea aprob\u0103rii informa\u021biilor furnizate, analiza informa\u021biilor furnizate, aprobarea analizei informa\u021biilor furnizate, verificarea aprob\u0103rii analizei informa\u021biilor furnizate.<\/p>\n

Uneori ai senza\u021bia c\u0103 \u021bi-ai deschis intestinul, scuz\u0103-m\u0103, \u0219i te ui\u021bi cu groaz\u0103. Credeai c\u0103 func\u021bioneaz\u0103 ca un ceas, iar acolo \u2013 viermi se agit\u0103. \u00cei \u00eentrebi \u2013 hei, b\u0103ie\u021bi, ce face\u021bi aici? Ei \u00ee\u021bi vor povesti cam acela\u0219i lucru.<\/p>\n

Compania tr\u0103ie\u0219te o via\u021b\u0103 proprie, dracu \u0219tie de unde apar toate aceste conexiuni, procese, sarcini. \u00cen cele mai multe cazuri, e imposibil chiar s\u0103 afli cine a inventat aceste sarcini, de ce trebuie s\u0103 le facem \u0219i de ce anume a\u0219a.<\/p>\n

\u0218i cel mai mizerabil \u2013 nu po\u021bi prinde pe nimeni. Ei bine, voi g\u0103si o sarcin\u0103 prostesc. Voi spune unei persoane s\u0103 nu mai fac\u0103 aceast\u0103 t\u00e2mpenie. Ce se va \u00eent\u00e2mpla, crede\u021bi? Nimic. A fost anulat\u0103 sarcina? Voi face O ALT\u0102!<\/p>\n

Pu\u021bini au r\u0103bdarea s\u0103 sape mult \u00een acest amalgam de sarcini. Iar angaja\u021bii \u0219tiu asta. Directorul vine, directorul se sap\u0103, directorul pleac\u0103. Iar sarcinile r\u0103m\u00e2n \u0219i vor r\u0103mas \u00eentotdeauna. Sarcini prosti, f\u0103r\u0103 sens, de care nimeni nu are nevoie. \u0218i joac\u0103.<\/p>\n

Nu \u0219tiu ce s\u0103 fac, sincer. Orice idiot, la fel ca \u0219i Kolya cu directorul IT, va spune \u2013 pentru a cre\u0219te profitul trebuie s\u0103 cre\u0219tem v\u00e2nz\u0103rile \u0219i s\u0103 reducem costurile. Cineva, poate, va mai men\u021biona cre\u0219terea volumelor de produc\u021bie. \u0218i asta e tot. Astea sunt toate p\u00e2rghiile pe care le avem.<\/p>\n

\u00cencerc\u0103rile de a decompune aceste p\u00e2rghii nu vor duce la nimic. Ei bine, da, cineva va sugera din nou c\u0103 pentru a reduce costurile ar trebui s\u0103 tip\u0103rim pe schi\u021be. \u0218i s\u0103 stingem monitoarele noaptea, pentru a economisi electricitate. Tot. Vor str\u00e2nge idei de sute de mii pe lun\u0103 economisite \u0219i se vor gr\u0103bi s\u0103 le pun\u0103 \u00een aplicare \u2013 au, de fapt, sarcini.<\/p>\n

\u0218i pe toat\u0103 lumea o intereseaz\u0103, fiecare are sarcini. \u00cens\u0103 cre\u0219terea profitului este sarcina directorului. Iar directorul nu \u00een\u021belege IT-ul. Directorul nu \u0219tie prea bine finan\u021bele. Nu se descurc\u0103 \u00een subtilit\u0103\u021bile contabilit\u0103\u021bii. Produc\u021bia \u00een\u021belege mai pu\u021bin dec\u00e2t \u0219eful de atelier. Dar directorul trebuie s\u0103 le atribuie fiec\u0103ruia dintre ei o sarcin\u0103.<\/p>\n

\u00cen formularea directorului (\u201ea cre\u0219te profitul\u201d) sarcina nu este adecvat\u0103. Toat\u0103 lumea are nevoie de explica\u021bii \u2013 cum anume pot s\u0103 creasc\u0103 profitul. M\u0103car nimeni, \u00een afar\u0103 de IT, nu cere un plan tehnic.<\/p>\n

\u0218i ce s\u0103 fac? Cum pot s\u0103 formulez o sarcin\u0103 \u00een termeni pe care nu-i \u00een\u021beleg? \u00cencerca\u021bi, dac\u0103 ave\u021bi ocazia, s\u0103-i spune\u021bi unui chirurg unde s\u0103 v\u0103 fac\u0103 incizia, ce tip de bisturiu s\u0103 foloseasc\u0103, ce s\u0103 fac\u0103 dac\u0103 s\u00e2ngele curge \u0219i cu ce a\u021b\u0103 s\u0103 v\u0103 coas\u0103. Cam a\u0219a de complicat e pentru mine s\u0103 stabilesc o sarcin\u0103 \u00een IT.<\/p>\n

A\u0219a nu pot. \u0218i continui s\u0103 stabilesc sarcina a\u0219a cum o \u00een\u021beleg eu. \u0218i nu pot s\u0103 prind pe nimeni. Fiecare are sarcini. \u0218i a mea nu este adecvat\u0103. \u0218i formularea este proast\u0103, \u0219i nu am timp pentru ea, \u0219i, \u00een general, nu este o sarcin\u0103. Trebuie s\u0103 m\u0103 descurc, m\u0103car.<\/p>\n

Trebuie s\u0103-i concediez. Asta e tot ce pot. \u0218i nicio analiz\u0103 nu va ajuta \u2013 am \u00eencercat. Sunt la fel de lipsi\u021bi de talent, vis\u00e2nd la o SAR CIN\u0102. Vin, \u00ee\u0219i desf\u0103\u0219oar\u0103 m\u0103rfurile, ca ni\u0219te \u021bigani. Asta este \u2013 TOC, acesta este \u2013 ISO, acesta este \u2013 Lean, acesta este \u2013 altceva. Alege\u021bi, pl\u0103ti\u021bi \u0219i vom implementa. Ce alege\u021bi, aceea va fi SAR CINA.<\/p>\n

C\u00e2nd vor implementa, vor primi calculul \u0219i vor pleca. Au rezolvat sarcina. Pe a lor. Asta urm\u0103reau. Iar a mea nu o va rezolva nimeni. Trebuie s\u0103 m\u0103 descurc singur. La fel ca \u00eentotdeauna.<\/p>\n

E bine, ajunge, am pl\u00e2ns destul. \u0218tiu, v\u0103 intereseaz\u0103 pu\u021bin. \u0218i nu sunte\u021bi de acord cu mine. Dar nu am nevoie de acordul vostru - \u0219i voi sunte\u021bi \u00een joc, ave\u021bi sarcini. Chiar m\u0103 tem s\u0103 \u00eentreb ce sarcini, de la cine \u0219i de ce.<\/p>\n

Trebuie s\u0103 mergem mai departe. L-am concediat pe IT-director. M\u0103 g\u00e2ndisem s\u0103 m\u0103 descurc cu un singur programator \u2013 de ce ar avea nevoie de un intermediar sub form\u0103 de IT-director? Dar tipul a fugit la Moscova. O s\u0103 caut pe altcineva.<\/p>\n

Acest am\u0103r\u00e2t nu-mi iese din cap, cum \u00eel cheam\u0103\u2026 Ah, Corol. O porecl\u0103 ciudat\u0103. M\u00e2ine am o \u00eent\u00e2lnire, iar eu nu am nici cea mai vag\u0103 idee cine este \u0219i ce \u00eei trebuie. Spune c\u0103 este \u00een interesul meu. O s\u0103 merg, ce s\u0103 fac.<\/p>\n

Poate c\u0103 o s\u0103-mi stabileasc\u0103 o sarcin\u0103. De asemenea, voi juca.
\n
Sursa: habr.com<\/a><\/p>","protected":false,"gt_translate_keys":[{"key":"rendered","format":"html"}]},"excerpt":{"rendered":"

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