{"id":73188,"date":"2020-03-07T20:42:10","date_gmt":"2020-03-07T17:42:10","guid":{"rendered":"https:\/\/prohoster.info\/blog\/administrirovanie\/5-stadij-neizbezhnosti-prinyatiya-iso-iec-27001-sertifikaczii-otriczanie"},"modified":"2020-03-07T20:42:10","modified_gmt":"2020-03-07T17:42:10","slug":"5-stadij-neizbezhnosti-prinyatiya-iso-iec-27001-sertifikaczii-otriczanie","status":"publish","type":"post","link":"https:\/\/prohoster.info\/ro\/blog\/administrirovanie\/5-stadij-neizbezhnosti-prinyatiya-iso-iec-27001-sertifikaczii-otriczanie","title":{"rendered":"5 etape inevitabile ale accept\u0103rii certific\u0103rii ISO\/IEC 27001. Negare","gt_translate_keys":[{"key":"rendered","format":"text"}]},"content":{"rendered":"<p>Atunci c\u00e2nd se iau decizii strategice importante pentru companie, angaja\u021bii trec printr-un mecanism de ap\u0103rare de baz\u0103, bine cunoscut sub numele de cele 5 etape de reac\u021bie la schimbare (autor E. K\u00fcbler-Ross). Un psiholog remarcabil a descris odat\u0103 reac\u021biile emo\u021bionale, eviden\u021biind 5 etape cheie ale reac\u021biei emo\u021bionale: <strong>negare<\/strong>, <strong>furie<\/strong>, <strong>negociere<\/strong>, <strong>depresie<\/strong> \u0219i, \u00een cele din urm\u0103, <strong>acceptare<\/strong>. Am preg\u0103tit un ciclu de articole dedicate certific\u0103rii ISO 27001, \u00een care vom analiza fiecare dintre etape. Ast\u0103zi vom discuta despre prima dintre ele \u2013 negarea. <\/p>\n<p><\/p>\n<p><img decoding=\"async\" alt=\"5 etape inevitabile ale accept\u0103rii certific\u0103rii ISO\/IEC 27001. Negare\" src=\"\/wp-content\/uploads\/2020\/03\/ee1b5590ad4cae2ddc9902b227d94c67.jpeg\" style=\"display:block;margin: 0 auto;\" \/><\/p>\n<p><noindex><a rel=\"nofollow\" name=\"habracut\"><\/a><\/noindex><\/p>\n<p>Ob\u021binerea certificatului ISO 27001 \u201epentru formalitate\u201d este o pl\u0103cere extrem de \u00eendoielnic\u0103, deoarece necesit\u0103 preg\u0103tire lung\u0103 \u0219i costisitoare. \u00cen plus, a\u0219a cum arat\u0103 <noindex><a rel=\"nofollow\" href=\"https:\/\/www.iso.org\/the-iso-survey.html\">statistica<\/a><\/noindex>, acest standard este extrem de nepopular \u00een Rusia: p\u00e2n\u0103 \u00een prezent, doar 70 de companii au ob\u021binut certificarea de conformitate. \u00cen str\u0103in\u0103tate, \u00een schimb, este unul dintre cele mai c\u0103utate standarde, r\u0103spunz\u00e2nd cerin\u021belor \u00een cre\u0219tere ale afacerilor \u00een domeniul securit\u0103\u021bii informa\u021biei.<\/p>\n<p><\/p>\n<p>Compania noastr\u0103 ofer\u0103 un spectru complet de servicii de externalizare a func\u021biilor contabile: contabilitate \u0219i impozitare, calculul salariilor \u0219i administrarea resurselor umane. Ne afl\u0103m printre liderii pie\u021bei, \u00een special datorit\u0103 faptului c\u0103 ne \u00eencredin\u021beaz\u0103 informa\u021biile confiden\u021biale companii str\u0103ine cu filiale pe teritoriul Rusiei. Aceasta se aplic\u0103 nu doar proceselor financiare ale clien\u021bilor no\u0219tri, ci \u0219i datelor personale cu care lucr\u0103m zilnic. Din aceast\u0103 cauz\u0103, problema securit\u0103\u021bii informa\u021biilor este una dintre priorit\u0103\u021bile noastre.<\/p>\n<p><\/p>\n<p>Adesea, toate procesele de afaceri ale filialelor ruse\u0219ti sunt controlate \u0219i declarate de birourile centrale ale companiilor str\u0103ine, motiv pentru care acestea trebuie s\u0103 se conformeze standardelor interne ale grupului. \u00cen ultima vreme, unii dintre clien\u021bii no\u0219tri cheie au \u00eenceput s\u0103-\u0219i revizuiasc\u0103 politicile de securitate \u00eentr-o direc\u021bie mai strict\u0103. Desigur, acest lucru este legat de tendin\u021bele globale privind cre\u0219terea num\u0103rului de atacuri cibernetice \u0219i pierderile asociate cu incidentele de violare a securit\u0103\u021bii informa\u021bionale. \u00cen cazul \u00een care este necesar\u0103 implementarea unor m\u0103suri de protec\u021bie, politici \u0219i proceduri concepute pentru a spori securitatea informa\u021bional\u0103 a companiei, se poate face \u0219i f\u0103r\u0103 certificarea ISO\/IEC 27001, economisind astfel o mul\u021bime de bani, timp \u0219i nervi. <\/p>\n<p><\/p>\n<p><img decoding=\"async\" alt=\"5 etape inevitabile ale accept\u0103rii certific\u0103rii ISO\/IEC 27001. Negare\" src=\"\/wp-content\/uploads\/2020\/03\/12ebbfe2cf20ccb2be7c902456057c11.jpeg\" style=\"display:block;margin: 0 auto;\" \/><\/p>\n<p><\/p>\n<p>\u00cen prezent, la licita\u021biile clien\u021bilor str\u0103ini au \u00eenceput s\u0103 apar\u0103 cerin\u021be legate de securitatea informa\u021bional\u0103 existent\u0103 \u00een companie. Unele companii, pentru a-\u0219i facilita verificarea \u0219i a unifica abordarea, fac din certificarea ISO\/IEC 27001 un criteriu obligatoriu de evaluare.<\/p>\n<p><\/p>\n<p>A fost odat\u0103 a\u0219a: unul dintre clien\u021bii no\u0219tri interna\u021bionali cheie, certifica\u021bi conform acestui standard, aparent \u0219i-a \u00eent\u0103rit serios echipa global\u0103 de securitate informa\u021bional\u0103. Cum am aflat despre asta? Au decis s\u0103 efectueze un audit al sistemului nostru de management al securit\u0103\u021bii informa\u021bionale, av\u00e2nd \u00een vedere c\u0103 le furniz\u0103m servicii de contabilitate \u0219i administrare a personalului - \u0219i, \u00een consecin\u021b\u0103, securitatea sistemelor noastre informa\u021bionale este critic important\u0103 pentru ei. Precedentul audit a avut loc acum 3 ani - atunci, totul a decurs destul de u\u0219or. <\/p>\n<p><\/p>\n<p>\u00cen aceast\u0103 rund\u0103, am fost atacati de o echip\u0103 unit\u0103 de indieni, care a descoperit cu abilitate zeci de defecte \u00een sistemul nostru de management al securit\u0103\u021bii. Procesul de audit semana cu roata S\u00e2nsarei \u2013 p\u0103rea c\u0103 nu aveau, \u00een principiu, un scop de a ajunge la un punct final \u00een cadrul verific\u0103rii. A fost un \u0219ir nesf\u00e2r\u0219it de \u00eentreb\u0103ri, observa\u021bii, comentariile noastre \u0219i dovezile realit\u0103\u021bii lor, apeluri de conferin\u021b\u0103 \u0219i discu\u021bii filosofice \u00eendelungate \u00een \u00eencercarea de a recunoa\u0219te accentul echipei IT de securitate a clientului. Apropo, auditul continu\u0103 cu diferite grade de intensitate \u0219i p\u00e2n\u0103 \u00een ziua de azi \u2013 cu timpul ne-am obi\u0219nuit deja cu asta. Astfel, necesitatea certific\u0103rii s-a impus de la sine.<\/p>\n<p><\/p>\n<h4 id=\"mozhet-my-oboydemsya-iso-9001\">Poate c\u0103 ne descurc\u0103m cu ISO 9001?<\/h4>\n<p><\/p>\n<p>To\u021bi cei care au cuno\u0219tin\u021be oarecum solide despre certificarea conform standardelor ISO \u00een\u021beleg c\u0103 baza pentru fiecare dintre acestea este certificatul ISO 9001 \u201eSistemul de management al calit\u0103\u021bii\u201d. Acesta este, poate, cel mai popular certificat \u00een prezent din \u00eentreaga gam\u0103 de standarde ISO. Nu l-am avut \u0219i am decis s\u0103 nu \u00eel ob\u021binem. Au existat mai multe motive pentru asta: <\/p>\n<p><\/p>\n<ul>\n<li>eficien\u021ba economic\u0103 \u00eendoielnic\u0103 a acestui certificat pentru companie;<\/li>\n<li>procesele noastre interne erau, \u00een mare parte, deja aproape conforme cu acest standard;<\/li>\n<li>ob\u021binerea acestui certificat ar fi necesitat timp \u0219i resurse financiare suplimentare. <\/li>\n<\/ul>\n<p><\/p>\n<p>Prin urmare, am decis s\u0103 implement\u0103m direct ISO 27001, f\u0103r\u0103 a \u00eencepe cu \u201emai u\u0219or\u201d 9001.<\/p>\n<p><\/p>\n<h4 id=\"a-mozhet-vse-taki-ne-nado\">\u0218i poate c\u0103 totu\u0219i nu ar trebui?<\/h4>\n<p><\/p>\n<p>Privind \u00eenapoi, am revenit de multe ori la \u00eentrebarea dac\u0103 ob\u021binerea sa este justificat\u0103. Am \u00eenceput s\u0103 studiem subiectul din toate unghiurile, deoarece nu aveam absolut nicio expertiz\u0103. \u0218i iat\u0103 confuziile care ne-au f\u0103cut s\u0103 ne g\u00e2ndim din nou la aceast\u0103 chestiune. <\/p>\n<p><em>Confuzia nr. 1.<\/em><br \/>\nAm sperat c\u0103 standardul ne va oferi o list\u0103 detaliat\u0103, o serie de politici \u0219i alte documente statutare. \u00cen realitate, s-a dovedit c\u0103 ISO\/IEC 27001 este un set de cerin\u021be pentru sistemul de management al securit\u0103\u021bii informa\u021biei \u0219i procesul aferent. Pe baza acestora, era necesar s\u0103 decidem singuri ce s\u0103 scriem \/ s\u0103 implement\u0103m \u00een compania noastr\u0103 pentru a respecta cerin\u021bele standardului. <\/p>\n<p><\/p>\n<p><em>Confuzia nr. 2.<\/em><br \/>\nAm crezut cu sinceritate c\u0103 ne va fi suficient s\u0103 studiem un singur document \u0219i s\u0103-l implement\u0103m \u00een termeni relativ scur\u021bi, de unul singur. \u00cen realitate, citind documentul, ne-am dat seama de c\u00e2te standarde conexe se \u00abag\u0103\u021b\u0103\u00bb de standardul nostru \u0219i cu c\u00e2te standarde trebuie s\u0103 ne familiariz\u0103m (m\u0103car superficial). \u00abCirea\u0219a de pe tort\u00bb a fost lipsa textelor actualizate ale standardelor \u00een acces deschis \u2013 acestea trebuiau achizi\u021bionate de pe site-ul oficial ISO.<\/p>\n<p><\/p>\n<p><em>Mitul nr. 3.<\/em><br \/>\nAm fost convin\u0219i c\u0103 vom g\u0103si tot ceea ce este necesar pentru preg\u0103tirea la certificare \u00een surse deschise. Existau, \u00eentr-adev\u0103r, multe materiale despre ISO 27001 pe internet, dar acestea con\u021bineau foarte pu\u021bin\u0103 concretete. Practic lipseau instruc\u021biunile pas cu pas accesibile pentru preg\u0103tirea la certificare, precum \u0219i cazurile reale ale companiilor care au implementat acest standard.<\/p>\n<p><\/p>\n<p><em>Mitul nr. 4.<\/em><br \/>\nVom redacta politici, dar acestea nu vor func\u021biona! Adev\u0103rul este c\u0103 \u00een compania noastr\u0103 exist\u0103 deja prea multe reguli, nimeni nu va respecta \u00eenc\u0103 30 de politici noi. \u00cen realitate, din fericire, angaja\u021bii no\u0219tri au abordat cu responsabilitate sarcina de a \u00eenv\u0103\u021ba noile reguli \u0219i au trecut cu succes testarea cuno\u0219tin\u021belor documentelor sistemului de management al securit\u0103\u021bii informa\u021biilor. <\/p>\n<p><\/p>\n<p><em>Mitul nr. 5.<\/em><br \/>\nLa acel moment nu puteam evalua clar ce beneficii vom ob\u021bine din eforturile noastre. Atunci num\u0103rul cererilor pentru acest certificat nu era at\u00e2t de mare, iar clientul nostru cheie \u0219i cel mai exigent ap\u0103ruse cu mult \u00eenainte de certificare. Experien\u021ba ar\u0103ta c\u0103 ne descurcam \u0219i f\u0103r\u0103 acest standard. <\/p>\n<p><\/p>\n<p>La un moment dat, ne-am dat seama c\u0103 \u00eenchidem haotic fiecare bre\u0219\u0103 ap\u0103rut\u0103 datorit\u0103 cerin\u021belor clientului. De fiecare dat\u0103 inventam noi politici sau solu\u021bii. \u0218i, \u00een cele din urm\u0103, am ajuns la concluzia c\u0103 va fi mult mai simplu s\u0103 sistematiz\u0103m procesul, ceea ce ulterior ne va economisi o cantitate considerabil\u0103 de munc\u0103. Standardul a fost destinat s\u0103 simplifice aceast\u0103 sarcin\u0103. <\/p>\n<p><\/p>\n<p>Acum, la doi ani distan\u021b\u0103, observ\u0103m o tendin\u021b\u0103 de cre\u0219tere a num\u0103rului de cereri \u0219i a interesului \u00een aceast\u0103 chestiune din partea celor mai mari clien\u021bi interna\u021bionali. <\/p>\n<p><\/p>\n<h4 id=\"finalnoe-reshenie\">Decizia final\u0103.<\/h4>\n<p><\/p>\n<p>\u00cen concluzie, dorim s\u0103 men\u021bion\u0103m c\u0103 liderii din domeniul nostru au ob\u021binut certificatul ISO\/IEC 27001, ceea ce a determinat to\u021bi ceilal\u021bi providerii mari (inclusiv pe noi) s\u0103 reflecteze asupra acestei chestiuni. Cu siguran\u021b\u0103, o men\u021biune frumoas\u0103 \u00een materialele de marketing ale companiei \u2013 pe site, \u00een re\u021belele sociale, \u00een bro\u0219uri publicitare etc. \u2013 poate fi considerat\u0103 un avantaj pl\u0103cut, dar merit\u0103 oare s\u0103 cheltuim at\u00e2t de multe resurse pentru aceasta? Am stabilit pentru noi c\u0103 este mai mult dec\u00e2t o simpl\u0103 men\u021biune frumoas\u0103 \u0219i ne-am angajat \u00een acest proiect.<\/p>\n<p>Sursa: <a content=\"nofollow\" rel=\"nofollow\" href=\"https:\/\/habr.com\/ru\/post\/491134\/\">habr.com<\/a> <\/p>","protected":false,"gt_translate_keys":[{"key":"rendered","format":"html"}]},"excerpt":{"rendered":"<p>\u0412 \u0441\u043b\u0443\u0447\u0430\u0435 \u043f\u0440\u0438\u043d\u044f\u0442\u0438\u044f \u043b\u044e\u0431\u043e\u0433\u043e \u0441\u0442\u0440\u0430\u0442\u0435\u0433\u0438\u0447\u0435\u0441\u043a\u0438 \u0432\u0430\u0436\u043d\u043e\u0433\u043e \u0440\u0435\u0448\u0435\u043d\u0438\u044f \u0434\u043b\u044f \u043a\u043e\u043c\u043f\u0430\u043d\u0438\u0438 \u0441\u043e\u0442\u0440\u0443\u0434\u043d\u0438\u043a\u0438 \u043f\u0440\u043e\u0445\u043e\u0434\u044f\u0442 \u0431\u0430\u0437\u043e\u0432\u044b\u0439 \u0437\u0430\u0449\u0438\u0442\u043d\u044b\u0439 \u043c\u0435\u0445\u0430\u043d\u0438\u0437\u043c, \u0445\u043e\u0440\u043e\u0448\u043e \u0438\u0437\u0432\u0435\u0441\u0442\u043d\u044b\u0439 \u043f\u043e\u0434 \u043d\u0430\u0437\u0432\u0430\u043d\u0438\u0435\u043c 5 \u0441\u0442\u0430\u0434\u0438\u0439 \u0440\u0435\u0430\u0433\u0438\u0440\u043e\u0432\u0430\u043d\u0438\u044f \u043d\u0430 \u0438\u0437\u043c\u0435\u043d\u0435\u043d\u0438\u044f (\u0430\u0432\u0442\u043e\u0440 \u042d. \u041a\u044e\u0431\u043b\u0435\u0440\u2013\u0420\u043e\u0441\u0441). \u0412\u044b\u0434\u0430\u044e\u0449\u0438\u0439\u0441\u044f \u043f\u0441\u0438\u0445\u043e\u043b\u043e\u0433 \u043a\u043e\u0433\u0434\u0430-\u0442\u043e \u043e\u043f\u0438\u0441\u0430\u043b\u0430 \u044d\u043c\u043e\u0446\u0438\u043e\u043d\u0430\u043b\u044c\u043d\u044b\u0435 \u0440\u0435\u0430\u043a\u0446\u0438\u0438, \u0432\u044b\u0434\u0435\u043b\u0438\u0432 5 \u043a\u043b\u044e\u0447\u0435\u0432\u044b\u0445 \u0441\u0442\u0430\u0434\u0438\u0439 \u044d\u043c\u043e\u0446\u0438\u043e\u043d\u0430\u043b\u044c\u043d\u043e\u0433\u043e \u0440\u0435\u0430\u0433\u0438\u0440\u043e\u0432\u0430\u043d\u0438\u044f: \u043e\u0442\u0440\u0438\u0446\u0430\u043d\u0438\u0435, \u0433\u043d\u0435\u0432, \u0442\u043e\u0440\u0433, \u0434\u0435\u043f\u0440\u0435\u0441\u0441\u0438\u044f \u0438, \u043d\u0430\u043a\u043e\u043d\u0435\u0446, \u043f\u0440\u0438\u043d\u044f\u0442\u0438\u0435. \u041c\u044b \u043f\u043e\u0434\u0433\u043e\u0442\u043e\u0432\u0438\u043b\u0438 \u0446\u0438\u043a\u043b \u0441\u0442\u0430\u0442\u0435\u0439, \u043f\u043e\u0441\u0432\u044f\u0449\u0435\u043d\u043d\u044b\u0445 \u0441\u0435\u0440\u0442\u0438\u0444\u0438\u043a\u0430\u0446\u0438\u0438 \u043f\u043e ISO 27001, \u0433\u0434\u0435 [&hellip;]<\/p>\n","protected":false,"gt_translate_keys":[{"key":"rendered","format":"html"}]},"author":1,"featured_media":73189,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[688],"tags":[],"class_list":["post-73188","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-administrirovanie"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 5.0.3 - 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