{"id":97532,"date":"2020-10-19T14:42:29","date_gmt":"2020-10-19T12:42:29","guid":{"rendered":"https:\/\/prohoster.info\/blog\/administrirovanie\/zontichnaya-sistema-monitoringa-i-resursno-servisnye-modeli-v-obnovlennom-dx-operations-intelligence-ot-broadcom-ex-ca"},"modified":"2020-10-19T14:42:29","modified_gmt":"2020-10-19T12:42:29","slug":"zontichnaya-sistema-monitoringa-i-resursno-servisnye-modeli-v-obnovlennom-dx-operations-intelligence-ot-broadcom-ex-ca","status":"publish","type":"post","link":"https:\/\/prohoster.info\/ro\/blog\/administrirovanie\/zontichnaya-sistema-monitoringa-i-resursno-servisnye-modeli-v-obnovlennom-dx-operations-intelligence-ot-broadcom-ex-ca","title":{"rendered":"Sistemul de monitorizare umbrel\u0103 \u0219i modelele de servicii \u0219i resurse \u00een noul DX Operations Intelligence de la Broadcom (fost CA)","gt_translate_keys":[{"key":"rendered","format":"text"}]},"content":{"rendered":"<p>\u00cen aceast\u0103 septembrie, Broadcom (fosta CA) a lansat o nou\u0103 versiune 20.2 a solu\u021biei sale DX Operations Intelligence (DX OI). Pe pia\u021b\u0103, acest produs este pozi\u021bionat ca un sistem de monitorizare de tip umbrel\u0103. Sistemul este capabil s\u0103 colecteze \u0219i s\u0103 integreze date din sisteme de monitorizare din diferite domenii (re\u021bea, infrastructur\u0103, aplica\u021bii, baze de date), at\u00e2t de la CA c\u00e2t \u0219i de la furnizori ter\u021bi, inclusiv solu\u021bii open source (Zabbix, Prometheus \u0219i altele).<\/p>\n<p><img decoding=\"async\" alt=\"Sistemul de monitorizare umbrel\u0103 \u0219i modelele de servicii \u0219i resurse \u00een noul DX Operations Intelligence de la Broadcom (fost CA)\" src=\"\/wp-content\/uploads\/2020\/10\/b83ff261d6dfde8b777cc9082e740e5b.jpeg\" style=\"display:block;margin: 0 auto;\" \/><br \/>\n<br \/>\nFunc\u021bia principal\u0103 a DX OI este crearea unui model complet de resurse \u0219i servicii (RSM) bazat pe unit\u0103\u021bi de configurare (UC) care completeaz\u0103 baza de inventar prin integrarea cu sisteme externe. DX OI a implementat func\u021bii de \u00eenv\u0103\u021bare automat\u0103 \u0219i inteligen\u021b\u0103 artificial\u0103 (ML \u0219i AI) pe datele care intr\u0103 \u00een platform\u0103, ceea ce permite evaluarea\/predictia probabilit\u0103\u021bii de defec\u021biune a unei anumite UC \u0219i a impactului acesteia asupra serviciului de afaceri, care se bazeaz\u0103 pe acea UC specific\u0103. \u00cen plus, DX OI este un punct unic de colectare a evenimentelor de monitorizare \u0219i, prin urmare, este integrat cu sistemul Service Desk, un avantaj incontestabil pentru utilizarea sistemului \u00een centrele de monitorizare unificate cu schimburi de serviciu. \u00cen acest articol, vom detalia func\u021bionalitatea sistemului \u0219i vom prezenta interfe\u021bele utilizatorului \u0219i administratorului.<br \/>\n<noindex><a rel=\"nofollow\" name=\"habracut\"><\/a><\/noindex><\/p>\n<h1>Arhitectura solu\u021biei DX OI<\/h1>\n<p>\nPlatforma DX are o arhitectur\u0103 de tip microservicii, fiind instalat\u0103 \u0219i func\u021bion\u00e2nd sub gestionarea Kubernetes sau OpenShift. \u00cen imaginea urm\u0103toare sunt prezentate componentele solu\u021biei, care pot fi utilizate ca instrumente de monitorizare independente sau pot fi \u00eenlocuite cu sisteme de monitorizare existente cu func\u021bii similare (\u00een imagine sunt exemple de astfel de sisteme) \u0219i ulterior conectate la DX OI. \u00cen schema de mai jos:<\/p>\n<ul>\n<li>Monitorizarea aplica\u021biilor mobile \u00een DX App Experience Analytics;<\/li>\n<li>Monitorizarea performan\u021bei aplica\u021biilor \u00een DX APM;<\/li>\n<li>Monitorizarea infrastructurii \u00een DX Infrastructure Manager;<\/li>\n<li>Monitorizarea dispozitivelor de re\u021bea \u00een DX NetOps Manager.<\/li>\n<\/ul>\n<p>\n<img decoding=\"async\" alt=\"Sistemul de monitorizare umbrel\u0103 \u0219i modelele de servicii \u0219i resurse \u00een noul DX Operations Intelligence de la Broadcom (fost CA)\" src=\"\/wp-content\/uploads\/2020\/10\/6d59da9e0c7b8fad04efff9b482d33b9.jpeg\" style=\"display:block;margin: 0 auto;\" \/><br \/>\n<br \/>\nComponentele DX func\u021bioneaz\u0103 sub gestionarea unui cluster Kubernetes \u0219i pot fi scalate prin simpla ini\u021biere a unor noi POD. Mai jos este schema de nivel \u00eenalt a solu\u021biei.<\/p>\n<p><img decoding=\"async\" alt=\"Sistemul de monitorizare umbrel\u0103 \u0219i modelele de servicii \u0219i resurse \u00een noul DX Operations Intelligence de la Broadcom (fost CA)\" src=\"\/wp-content\/uploads\/2020\/10\/c8711fe5d8b91ce38aa46f69c57cb745.jpeg\" style=\"display:block;margin: 0 auto;\" \/><br \/>\n<br \/>\nAdministrarea, scalarea \u0219i actualizarea platformei DX se realizeaz\u0103 din consola de administrare. Dintr-o singur\u0103 consol\u0103, se poate gestiona o arhitectur\u0103 multi-tenant, care poate acoperi mai multe entit\u0103\u021bi sau mai multe unit\u0103\u021bi de afaceri \u00een cadrul companiei. \u00cen acest model, fiecare entitate poate fi configurat\u0103 individual, ca un chiria\u0219, cu propriul set de configura\u021bii.<\/p>\n<p>Consola de administrare este un instrument web pentru gestionarea opera\u021biunilor \u0219i sistemului, care ofer\u0103 administratorilor o interfa\u021b\u0103 unificat\u0103 \u0219i coerent\u0103 pentru \u00eendeplinirea sarcinilor de management al clusterului de monitorizare.<\/p>\n<p><img decoding=\"async\" alt=\"Sistemul de monitorizare umbrel\u0103 \u0219i modelele de servicii \u0219i resurse \u00een noul DX Operations Intelligence de la Broadcom (fost CA)\" src=\"\/wp-content\/uploads\/2020\/10\/8e9da4367f2e2355242b416579b9427a.jpeg\" style=\"display:block;margin: 0 auto;\" \/><br \/>\n<br \/>\nNoi chiria\u0219i pentru unit\u0103\u021bi de afaceri sau entit\u0103\u021bi din cadrul companiei sunt desf\u0103\u0219ura\u021bi \u00een c\u00e2teva minute. Aceasta ofer\u0103 un avantaj dac\u0103 dori\u021bi s\u0103 ave\u021bi un sistem de monitorizare unificat, dar \u00een acela\u0219i timp, la nivelul platformei (nu la nivelul drepturilor de acces), s\u0103 separa\u021bi obiectele de monitorizare \u00eentre departamente.<\/p>\n<p><img decoding=\"async\" alt=\"Sistemul de monitorizare umbrel\u0103 \u0219i modelele de servicii \u0219i resurse \u00een noul DX Operations Intelligence de la Broadcom (fost CA)\" src=\"\/wp-content\/uploads\/2020\/10\/837005cf1012cc0e55286787f2bb5d2c.jpeg\" style=\"display:block;margin: 0 auto;\" \/><br \/>\n<\/p>\n<h1>Modele de servicii bazate pe resurse \u0219i monitorizarea serviciilor de afaceri<\/h1>\n<p>\nDX OI are mecanisme \u00eencorporate pentru crearea serviciilor \u0219i dezvoltarea RCM-urilor clasice, definind logica de influen\u021b\u0103 \u0219i greut\u0103\u021bile \u00eentre componentele serviciului. Exist\u0103, de asemenea, mecanisme de export al RCM-urilor dintr-o CMDB extern\u0103. \u00cen imaginea de mai jos, editorul RCM-ului \u00eencorporat (observa\u021bi greut\u0103\u021bile conexiunilor).<\/p>\n<p><img decoding=\"async\" alt=\"Sistemul de monitorizare umbrel\u0103 \u0219i modelele de servicii \u0219i resurse \u00een noul DX Operations Intelligence de la Broadcom (fost CA)\" src=\"\/wp-content\/uploads\/2020\/10\/933854c4efa08fdad6ee20d669b201f5.jpeg\" style=\"display:block;margin: 0 auto;\" \/><br \/>\n<br \/>\nDX OI ofer\u0103 o imagine de ansamblu a indicatorilor cheie de performan\u021b\u0103 pentru serviciile de afaceri sau serviciile IT, cu detalii, inclusiv disponibilitatea serviciilor \u0219i prognoza riscurilor de defectare. Instrumentul poate oferi, de asemenea, o \u00een\u021belegere a impactului problemelor de performan\u021b\u0103 sau a modific\u0103rilor \u00een structura componentelor IT (aplica\u021bii sau infrastructur\u0103) asupra serviciului de afaceri. \u00cen imaginea de mai jos, un tablou de bord interactiv care afi\u0219eaz\u0103 starea tuturor serviciilor.<\/p>\n<p><img decoding=\"async\" alt=\"Sistemul de monitorizare umbrel\u0103 \u0219i modelele de servicii \u0219i resurse \u00een noul DX Operations Intelligence de la Broadcom (fost CA)\" src=\"\/wp-content\/uploads\/2020\/10\/1866225baa3b93410a5dbd6fbbb1266c.jpeg\" style=\"display:block;margin: 0 auto;\" \/><br \/>\n<br \/>\nS\u0103 lu\u0103m \u00een considerare detaliile prin exemplul serviciului Digital Banking. Prin clic pe numele serviciului, trecem la RCM-ul detaliat al acestuia. Vedem c\u0103 starea serviciului Digital Banking depinde de starea subserviciilor infrastructurale \u0219i tranzac\u021bionale cu greut\u0103\u021bi variate. Lucrul cu greut\u0103\u021bile \u0219i afi\u0219area acestora este un avantaj interesant al DX OI.<\/p>\n<p><img decoding=\"async\" alt=\"Sistemul de monitorizare umbrel\u0103 \u0219i modelele de servicii \u0219i resurse \u00een noul DX Operations Intelligence de la Broadcom (fost CA)\" src=\"\/wp-content\/uploads\/2020\/10\/ca5126ed684993a06b138300f11989eb.jpeg\" style=\"display:block;margin: 0 auto;\" \/><br \/>\n<br \/>\nTopologia este un element important al monitoriz\u0103rii opera\u021bionale a \u00eentreprinderii, permi\u021b\u00e2nd operatorilor \u0219i inginerilor s\u0103 analizeze interdependen\u021bele dintre componente, s\u0103 g\u0103seasc\u0103 cauza ini\u021bial\u0103 \u0219i influen\u021bele. <\/p>\n<p>DX OI Topology Viewer este un serviciu care utilizeaz\u0103 datele topologice provenind de la sistemele de monitorizare, care colecteaz\u0103 informa\u021bii direct de la obiectele monitorizate. Instrumentul este destinat c\u0103ut\u0103rii \u00een mai multe straturi de depozite de topologie \u0219i afi\u0219\u0103rii unei h\u0103r\u021bi a rela\u021biilor, dependent\u0103 de context. Pentru investigarea problemelor, pute\u021bi accesa subserviciul de probleme Backend Banking \u0219i vizualiza topologia \u0219i componentele problematice. De asemenea, pentru fiecare component\u0103, este posibil s\u0103 analiza\u021bi mesajele de eroare \u0219i metricile de performan\u021b\u0103.<\/p>\n<p><img decoding=\"async\" alt=\"Sistemul de monitorizare umbrel\u0103 \u0219i modelele de servicii \u0219i resurse \u00een noul DX Operations Intelligence de la Broadcom (fost CA)\" src=\"\/wp-content\/uploads\/2020\/10\/9e2953fd4d0cf7ad2f7ac5b5ad0d148d.jpeg\" style=\"display:block;margin: 0 auto;\" \/><br \/>\n<br \/>\n\u00cen analiza componentelor tranzac\u021bionale Payments (tranzac\u021bii utilizator), putem urm\u0103ri valorile KPI de business, care sunt de asemenea luate \u00een considerare la calcularea disponibilit\u0103\u021bii \u0219i s\u0103n\u0103t\u0103\u021bii serviciului. Un exemplu de KPI de business este prezentat mai jos:<\/p>\n<p><img decoding=\"async\" alt=\"Sistemul de monitorizare umbrel\u0103 \u0219i modelele de servicii \u0219i resurse \u00een noul DX Operations Intelligence de la Broadcom (fost CA)\" src=\"\/wp-content\/uploads\/2020\/10\/9cc69cdc1aa75a360d18136c368d1bf4.jpeg\" style=\"display:block;margin: 0 auto;\" \/><br \/>\n<br \/>\n<img decoding=\"async\" alt=\"Sistemul de monitorizare umbrel\u0103 \u0219i modelele de servicii \u0219i resurse \u00een noul DX Operations Intelligence de la Broadcom (fost CA)\" src=\"\/wp-content\/uploads\/2020\/10\/aa9a2c58d9a7ae16f278d65b73d7c546.jpeg\" style=\"display:block;margin: 0 auto;\" \/><br \/>\n<\/p>\n<h1>Analiza evenimentelor (Alarm Analytics)<\/h1>\n<p><\/p>\n<h3>Reducerea zgomotului prin algoritmii de clustering al alertele<\/h3>\n<p>\nUna dintre func\u021biile cheie ale DX OI \u00een procesarea evenimentelor este clustering-ul. Mecanismul lucreaz\u0103 cu toate alertele care intr\u0103 \u00een sistem, pentru a identifica modele bazate pe diferite contexte \u0219i a le uni \u00een grupuri. Aceste clustere sunt auto-\u00eenv\u0103\u021bate, nu necesit\u0103 configurare manual\u0103.<\/p>\n<p><img decoding=\"async\" alt=\"Sistemul de monitorizare umbrel\u0103 \u0219i modelele de servicii \u0219i resurse \u00een noul DX Operations Intelligence de la Broadcom (fost CA)\" src=\"\/wp-content\/uploads\/2020\/10\/c6cff543c5d484990c00506c71d3e5f8.jpeg\" style=\"display:block;margin: 0 auto;\" \/><br \/>\n<br \/>\nAstfel, clustering-ul permite utilizatorilor s\u0103 uneasc\u0103 \u0219i s\u0103 grupeze un num\u0103r imens de evenimente \u0219i s\u0103 analizeze doar acelea care au un context comun. De exemplu, un set de evenimente care reprezint\u0103 un incident ce afecteaz\u0103 func\u021bionarea aplica\u021biilor sau a centrului de procesare a datelor. Situa\u021biile sunt create folosind algoritmi de clustering bazate pe \u00eenv\u0103\u021barea automat\u0103, care utilizeaz\u0103 pentru analiz\u0103 corela\u021bia temporal\u0103, interconectarea topologic\u0103 \u0219i procesarea limbajului natural. \u00cen imaginile de mai jos sunt prezentate exemple de vizualizare a grupurilor de mesaje clustering, numite Situations Alarms, \u0219i Evidence Timeline, care ilustreaz\u0103 parametrii principali de grupare \u0219i procesul de reducere a num\u0103rului evenimentelor de zgomot.<\/p>\n<p><img decoding=\"async\" alt=\"Sistemul de monitorizare umbrel\u0103 \u0219i modelele de servicii \u0219i resurse \u00een noul DX Operations Intelligence de la Broadcom (fost CA)\" src=\"\/wp-content\/uploads\/2020\/10\/e8332c6a1ce9d0d6c1096b1f7729ab5c.jpeg\" style=\"display:block;margin: 0 auto;\" \/><br \/>\n<br \/>\n<img decoding=\"async\" alt=\"Sistemul de monitorizare umbrel\u0103 \u0219i modelele de servicii \u0219i resurse \u00een noul DX Operations Intelligence de la Broadcom (fost CA)\" src=\"\/wp-content\/uploads\/2020\/10\/6a515bbc1b173240429f9f5414eb600b.jpeg\" style=\"display:block;margin: 0 auto;\" \/><br \/>\n<\/p>\n<h3>Analiza problemelor de baz\u0103 \u0219i corelarea erorilor<\/h3>\n<p>\n\u00centr-un mediu hibrid modern, o tranzac\u021bie utilizator poate implica mai multe sisteme utilizate dinamic. Ca rezultat, pot fi generate mai multe alerte din diferite sisteme, dar care sunt legate de aceea\u0219i problem\u0103 sau incident. DX OI utilizeaz\u0103 mecanisme brevetate pentru a suprima alertele redundante \u0219i duplicate \u0219i pentru a corela alertele asociate, \u00eembun\u0103t\u0103\u021bind astfel detectarea problemelor critice \u0219i solu\u021bionarea rapid\u0103 a acestora.<\/p>\n<p>S\u0103 lu\u0103m un exemplu \u00een care sistemul prime\u0219te numeroase mesaje de urgen\u021b\u0103 pentru diferite obiecte (KE) care stau la baza unui singur serviciu. \u00cen cazul \u00een care impacteaz\u0103 disponibilitatea \u0219i func\u021bionalitatea serviciului, sistemul va genera o alarm\u0103 de serviciu (Service Alarm), va identifica \u0219i va desemna cauza probabil\u0103 a problemei (KE problematic \u0219i mesajul de alarm\u0103 pentru KE) care a contribuit la degradarea performan\u021bei sau la defectarea serviciului. \u00cen imaginea de mai jos este prezentat\u0103 o vizualizare a situa\u021biei de urgen\u021b\u0103 pentru serviciul Webex.<\/p>\n<p><img decoding=\"async\" alt=\"Sistemul de monitorizare umbrel\u0103 \u0219i modelele de servicii \u0219i resurse \u00een noul DX Operations Intelligence de la Broadcom (fost CA)\" src=\"\/wp-content\/uploads\/2020\/10\/e2bb554fc4956c46adae179d89e1005e.jpeg\" style=\"display:block;margin: 0 auto;\" \/><br \/>\n<br \/>\nDX OI permite gestionarea evenimentelor prin ac\u021biuni intuitive \u00een interfa\u021ba web a sistemului. Utilizatorii pot asigna manual evenimente unui angajat responsabil pentru depanare, pot reseta\/confirma alertele, pot crea cereri sau pot trimite notific\u0103ri prin e-mail, pot lansa scenarii automatizate pentru a remedia situa\u021bia de urgen\u021b\u0103 (Remediation Workflow, despre care vom vorbi mai t\u00e2rziu). Astfel, DX OI le permite operatorilor de tur\u0103 s\u0103 se concentreze pe mesajul de alert\u0103 principal, precum \u0219i s\u0103 ajute la simplificarea procesului de filtrare a mesajelor c\u0103tre matricele cluster.<\/p>\n<h3>Algoritmi de procesare a metricilor \u0219i analiz\u0103 a datelor de performan\u021b\u0103<\/h3>\n<p>\n\u00cenv\u0103\u021barea automat\u0103 permite monitorizarea, agregarea \u0219i vizualizarea indicatorilor cheie de performan\u021b\u0103 pe o anumit\u0103 perioad\u0103 de timp, oferind utilizatorului urm\u0103toarele avantaje: <\/p>\n<ul>\n<li>Detectarea blocajelor \u0219i anomaliilor de performan\u021b\u0103;<\/li>\n<li>Compararea mai multor indicatori pentru acelea\u0219i dispozitive, interfe\u021be sau re\u021bele;<\/li>\n<li>Compararea acelora\u0219i indicatori pe mai multe obiecte;<\/li>\n<li>Compararea diferitelor indicatori pe unul sau mai multe obiecte;<\/li>\n<li>Compararea metricilor multidimensionale pe mai multe obiecte.<\/li>\n<\/ul>\n<p>\nPentru analiza metricilor care intr\u0103 \u00een sistem, DX OI utilizeaz\u0103 func\u021bii de analiz\u0103 automat\u0103 prin aplicarea algoritmilor matematici, ceea ce contribuie la reducerea timpului de configurare a pragurilor statice \u0219i generarea de alerte \u00een caz de anomalii.<\/p>\n<p><img decoding=\"async\" alt=\"Sistemul de monitorizare umbrel\u0103 \u0219i modelele de servicii \u0219i resurse \u00een noul DX Operations Intelligence de la Broadcom (fost CA)\" src=\"\/wp-content\/uploads\/2020\/10\/a64fb0475b340034b2b0088e5fd1a08f.jpeg\" style=\"display:block;margin: 0 auto;\" \/><br \/>\n<br \/>\nRezultatul aplic\u0103rii algoritmilor matematici este construirea a\u0219a-numitelor distribu\u021bii probabilistice ale valorii metricii (Rare, Probable, Center, Mean, Actual). \u00cen ilustra\u021biile de mai sus \u0219i de mai jos sunt prezentate distribu\u021biile probabilistice.<\/p>\n<p><img decoding=\"async\" alt=\"Sistemul de monitorizare umbrel\u0103 \u0219i modelele de servicii \u0219i resurse \u00een noul DX Operations Intelligence de la Broadcom (fost CA)\" src=\"\/wp-content\/uploads\/2020\/10\/8ccd7431032dd0ac65b0064b96806b79.jpeg\" style=\"display:block;margin: 0 auto;\" \/><br \/>\n<br \/>\nPe cele dou\u0103 grafice de mai sus sunt afi\u0219ate urm\u0103toarele date:<\/p>\n<ul>\n<li><b>Datele reale (Actual).<\/b> Datele reale sunt reprezentate pe grafic sub form\u0103 de linie continu\u0103 neagr\u0103 (f\u0103r\u0103 semnale de alarm\u0103) sau linie continu\u0103 colorat\u0103 (stare de alarm\u0103). Linia este calculat\u0103 pe baza datelor reale pentru metric\u0103. Compar\u00e2nd datele reale cu valoarea median\u0103, pute\u021bi vedea rapid varia\u021biile metricii. C\u00e2nd apare un eveniment, linia neagr\u0103 se schimb\u0103 \u00een linie continu\u0103 colorat\u0103, care corespunde criticit\u0103\u021bii evenimentului \u0219i afi\u0219eaz\u0103 simboluri cu criticitatea corespunz\u0103toare deasupra graficului. De exemplu, culoarea ro\u0219ie pentru anomalii critice, portocalie pentru anomalii semnificative \u0219i galben\u0103 pentru anomalii minore.<\/li>\n<li><b>Valoarea medie a indicatorului (Mean value).<\/b> Valoarea medie sau media pentru indicator este reprezentat\u0103 pe diagram\u0103 printr-o linie gri. Valoarea medie este afi\u0219at\u0103 atunci c\u00e2nd lipsesc datele istorice.<\/li>\n<li><b>Valoarea median\u0103 a indicatorului (Center value). <\/b>Linia median\u0103 reprezint\u0103 mijlocul intervalului \u0219i este afi\u0219at\u0103 printr-o linie punctat\u0103 verde. Zonele cele mai apropiate de aceast\u0103 linie sunt cele mai apropiate de valorile tipice ale indicatorului.<\/li>\n<li><b>Datele generale (Common Value).<\/b> Datele zonei comune urm\u0103resc cea mai apropiat\u0103 linie central\u0103 sau norm\u0103 pentru indicatorul dumneavoastr\u0103 \u0219i sunt reprezentate sub form\u0103 de band\u0103 verde \u00eenchis. Calculul analitic plaseaz\u0103 zona comun\u0103 cu un percentil mai sus sau mai jos de norm\u0103.<\/li>\n<li><b>Datele probabilistice. <\/b>Datele zonei probabilistice sunt prezentate pe grafic sub form\u0103 de band\u0103 verde. Sistemul plaseaz\u0103 zona probabilistic\u0103 cu dou\u0103 percentile mai sus sau mai jos de norm\u0103.<\/li>\n<li><b>Date rare.<\/b> Informa\u021biile despre zonele rare sunt prezentate \u00een grafic sub form\u0103 de band\u0103 verde deschis. Sistemul plaseaz\u0103 zona cu valori rare ale metricii cu trei percentili mai sus sau mai jos de normal \u0219i semnalizeaz\u0103 comportamentul indicatorului dincolo de intervalul normal, gener\u00e2nd astfel a\u0219a-numitul Anomaly Alert.<\/li>\n<\/ul>\n<p>\nO anomalie este o m\u0103surare sau un eveniment care nu corespunde valorilor normale ale metricii. Detectarea anomaliilor pentru a identifica probleme \u0219i a \u00een\u021belege tendin\u021bele \u00een infrastructur\u0103 \u0219i aplica\u021bii este o caracteristic\u0103 esen\u021bial\u0103 a DX OI. Detectarea anomaliilor permite at\u00e2t recunoa\u0219terea comportamentului neobi\u0219nuit (de exemplu, un server care r\u0103spunde mai lent dec\u00e2t de obicei sau o activitate de re\u021bea neobi\u0219nuit\u0103 cauzat\u0103 de o bre\u0219\u0103 de securitate), c\u00e2t \u0219i reac\u021bionarea corespunz\u0103toare (generarea unui incident, pornirea unui script de remediere automat\u0103). <\/p>\n<p>Func\u021bia de detectare a anomaliilor DX OI ofer\u0103 urm\u0103toarele avantaje:<\/p>\n<ul>\n<li>Nu este necesar\u0103 stabilirea unor valori de prag. DX OI va corela datele \u0219i va identifica anomaliile de la sine.<\/li>\n<li>DX OI include mai mult de zece algoritmi de inteligen\u021b\u0103 artificial\u0103 \u0219i \u00eenv\u0103\u021bare automat\u0103, printre care EWMA (Exponential Weighted\u2014Moving Average) \u0219i KDE (Kernel Density Estimation). Ace\u0219ti algoritmi permit analiza rapid\u0103 a cauzelor fundamentale \u0219i prognoza valorilor viitoare ale metricilor.<\/li>\n<\/ul>\n<p><\/p>\n<h3>Analiza predictiv\u0103 \u0219i notificarea cu privire la posibilele defecte<\/h3>\n<p>\nPredictive Insights este o func\u021bie care utilizeaz\u0103 capacit\u0103\u021bile \u00eenv\u0103\u021b\u0103rii automate pentru a identifica modele \u0219i tendin\u021be. Pe baza acestor tendin\u021be, sistemul prognozeaz\u0103 evenimente care ar putea avea loc \u00een viitor. Aceste notific\u0103ri indic\u0103 necesitatea de a lua m\u0103suri \u00eenainte ca valorile metricilor s\u0103 dep\u0103\u0219easc\u0103 limitele normalit\u0103\u021bii, ceea ce ar putea afecta serviciile de afaceri critice. Predictive Insights este ilustrat \u00een figura de mai jos.<\/p>\n<p><img decoding=\"async\" alt=\"Sistemul de monitorizare umbrel\u0103 \u0219i modelele de servicii \u0219i resurse \u00een noul DX Operations Intelligence de la Broadcom (fost CA)\" src=\"\/wp-content\/uploads\/2020\/10\/3b3a9cfd942438cf5602db20c44112f7.jpeg\" style=\"display:block;margin: 0 auto;\" \/><br \/>\n<br \/>\nIat\u0103 o vizualizare a avertismentelor predictive pentru o metric\u0103 specific\u0103.<\/p>\n<p><img decoding=\"async\" alt=\"Sistemul de monitorizare umbrel\u0103 \u0219i modelele de servicii \u0219i resurse \u00een noul DX Operations Intelligence de la Broadcom (fost CA)\" src=\"\/wp-content\/uploads\/2020\/10\/ec5758bf25f4c8474be0628fc0f41254.jpeg\" style=\"display:block;margin: 0 auto;\" \/><br \/>\n<\/p>\n<h3>Prognoza sarcinii de calcul cu func\u021bia de definire a scenariilor de sarcin\u0103<\/h3>\n<p>\nFunc\u021bia de planificare a capacit\u0103\u021bilor Capacity Analytics ajut\u0103 la gestionarea resurselor IT, asigur\u00e2nd dimensiunea corect\u0103 a resurselor pentru a satisface nevoile curente \u0219i viitoare ale afacerii. Vei putea optimiza performan\u021ba \u0219i eficien\u021ba resurselor existente, planifica \u0219i justifica orice investi\u021bii financiare.<\/p>\n<p>Func\u021bia Capacity Analytics \u00een DX OI ofer\u0103 urm\u0103toarele avantaje:<\/p>\n<ul>\n<li>Previzionarea capacit\u0103\u021bilor \u00een sezoni de v\u00e2rf;<\/li>\n<li>Identificarea momentului \u00een care sunt necesare resurse suplimentare pentru a asigura func\u021bionarea de calitate a serviciului;<\/li>\n<li>Achizi\u021bionarea de resurse suplimentare doar c\u00e2nd este necesar;<\/li>\n<li>Management eficient al infrastructurii \u0219i re\u021belelor;<\/li>\n<li>Eliminarea costurilor excesive cu energia electric\u0103 prin identificarea resurselor subutilizate;<\/li>\n<li>Realizarea evalu\u0103rii \u00eenc\u0103rc\u0103rii resurselor \u00een cazul unei cre\u0219teri planificate a cererii pentru serviciu sau resurs\u0103.<\/li>\n<\/ul>\n<p>\nPe pagina Capacity Analytics DX OI (ilustrarea de mai jos) sunt urm\u0103toarele widget-uri:<\/p>\n<ul>\n<li>Starea capacit\u0103\u021bii resursei (Resource Capacity Status);<\/li>\n<li>Grupe\/servicii monitorizate (Monitored Groups\/Services);<\/li>\n<li>Cei mai mari consumatori de resurse (Top Capacity Consumers).<\/li>\n<\/ul>\n<p>\n<img decoding=\"async\" alt=\"Sistemul de monitorizare umbrel\u0103 \u0219i modelele de servicii \u0219i resurse \u00een noul DX Operations Intelligence de la Broadcom (fost CA)\" src=\"\/wp-content\/uploads\/2020\/10\/1d1f7cb9d6bfc676985d3915dc23dc35.jpeg\" style=\"display:block;margin: 0 auto;\" \/><br \/>\n<br \/>\nPagina principal\u0103 Capacity Analytics arat\u0103 componentele resurselor care sunt suprasolicitate \u0219i care \u00ee\u0219i ating capacitatea maxim\u0103. Aceast\u0103 pagin\u0103 ajut\u0103 administratorii platformei s\u0103 identifice resursele folosite excesiv \u0219i \u00eei ajut\u0103 s\u0103 redimensioneze \u0219i s\u0103 optimizeze resursele. Starea resurselor poate fi analizat\u0103 pe baza codurilor de culori \u0219i a valorilor corespunz\u0103toare. Resursele sunt clasificate \u00een func\u021bie de gradul de suprasolicitare pe pagina de stare a capacit\u0103\u021bii resurselor. Poate fi f\u0103cut clic pe fiecare dintre culori pentru a vizualiza lista componentelor incluse \u00een categoria selectat\u0103. Apoi va fi afi\u0219at\u0103 o hart\u0103 termic\u0103 cu toate obiectele \u0219i prognoz\u0103rile pe 12 luni, permi\u021b\u00e2nd identificarea resurselor care urmeaz\u0103 s\u0103 fie epuizate.<\/p>\n<p><img decoding=\"async\" alt=\"Sistemul de monitorizare umbrel\u0103 \u0219i modelele de servicii \u0219i resurse \u00een noul DX Operations Intelligence de la Broadcom (fost CA)\" src=\"\/wp-content\/uploads\/2020\/10\/fe5e0e916702bba38a6ca033a3e4eee4.jpeg\" style=\"display:block;margin: 0 auto;\" \/><br \/>\n<br \/>\nPentru fiecare dintre metricile din Capacity Analytics pot fi specificate filtre, pe care DX Operational Intelligence le folose\u0219te pentru a crea prognoze (ilustrarea de mai jos).<\/p>\n<p><img decoding=\"async\" alt=\"Sistemul de monitorizare umbrel\u0103 \u0219i modelele de servicii \u0219i resurse \u00een noul DX Operations Intelligence de la Broadcom (fost CA)\" src=\"\/wp-content\/uploads\/2020\/10\/f980054079e0a856620cf1d25488a05b.jpeg\" style=\"display:block;margin: 0 auto;\" \/><br \/>\n<br \/>\nSunt disponibile urm\u0103toarele filtre:<\/p>\n<ul>\n<li><b>Metric.<\/b> Metrica care va fi folosit\u0103 pentru prognoz\u0103.<\/li>\n<li><b>Base on.<\/b> Selectarea volumului de date istorice care vor fi utilizate pentru a construi prognoze pentru viitor. Acest c\u00e2mp este folosit pentru compara\u021bii \u0219i analiza tendin\u021belor din ultima lun\u0103, tendin\u021belor din ultimele 3 luni, tendin\u021belor din ultimul an etc.<\/li>\n<li><b>Growth.<\/b> Viteza de cre\u0219tere a \u00eenc\u0103rc\u0103turii de lucru a\u0219teptate pe care dori\u021bi s\u0103 o utiliza\u021bi pentru modelarea prognozei de capacitate. Aceste date pot fi folosite pentru a prognoza cre\u0219teri care dep\u0103\u0219esc estim\u0103rile. De exemplu, se a\u0219teapt\u0103 ca utilizarea resurselor s\u0103 creasc\u0103 cu \u00eenc\u0103 40 la sut\u0103 datorit\u0103 deschiderii unui nou birou.<\/li>\n<\/ul>\n<p><\/p>\n<h3>Analiza jurnalelor<\/h3>\n<p>\nFunc\u021bia de analiz\u0103 a jurnalelor DX OI ofer\u0103:<\/p>\n<ul>\n<li>colectarea \u0219i agregarea jurnalelor din diferite surse (inclusiv cele ob\u021binute prin metode agent \u0219i f\u0103r\u0103 agent);<\/li>\n<li>parsingul \u0219i normalizarea datelor;<\/li>\n<li>analiza conformit\u0103\u021bii cu condi\u021biile stabilite \u0219i generarea evenimentelor;<\/li>\n<li>corelarea evenimentelor pe baza jurnalelor, inclusiv cu evenimentele ob\u021binute prin monitorizarea infrastructurii IT;<\/li>\n<li>vizualizarea datelor pe baza analizei \u00een DX Dashboards;<\/li>\n<li>concluzii despre disponibilitatea serviciilor bazate pe analiza datelor din jurnale.<\/li>\n<\/ul>\n<p>\n<img decoding=\"async\" alt=\"Sistemul de monitorizare umbrel\u0103 \u0219i modelele de servicii \u0219i resurse \u00een noul DX Operations Intelligence de la Broadcom (fost CA)\" src=\"\/wp-content\/uploads\/2020\/10\/c1af46b8ee9d764eb82052041018f509.jpeg\" style=\"display:block;margin: 0 auto;\" \/><br \/>\n<br \/>\nColectarea jurnalelor prin metoda f\u0103r\u0103 agent se efectueaz\u0103 de sistem pentru Windows Event logs \u0219i Syslog. Prin metoda agent se colecteaz\u0103 jurnale text.<\/p>\n<h1>Func\u021bia de remediere automatizat\u0103 a incidentelor (Remediation)<\/h1>\n<p>\nAc\u021biunile automatizate de remediere a incidentelor (Remediation Workflow) permit solu\u021bionarea problemelor care au generat evenimente \u00een DX OI. De exemplu, o problem\u0103 la \u00eenc\u0103rcarea CPU genereaz\u0103 un mesaj de urgen\u021b\u0103, procesul de remediere (Remediation Workflow) rezolv\u0103 problema prin repornirea serverului pe care a ap\u0103rut problema. Integrarea \u00eentre DX OI \u0219i sistemul de automatizare permite lansarea proceselor de remediere din consola de evenimente \u00een DX Operational Intelligence \u0219i monitorizarea acestora \u00een consola sistemului de automatizare.<\/p>\n<p>Dup\u0103 integrarea cu sistemul de automatizare, se pot lansa ac\u021biuni automate de remediere a oric\u0103rei incidente din consola DX OI din contextul mesajului de urgen\u021b\u0103. Pute\u021bi vizualiza ac\u021biunile recomandate \u00eempreun\u0103 cu informa\u021biile despre procentele de plasabilitate (probabilitatea de a remedia situa\u021bia prin executarea ac\u021biunii).<\/p>\n<p><img decoding=\"async\" alt=\"Sistemul de monitorizare umbrel\u0103 \u0219i modelele de servicii \u0219i resurse \u00een noul DX Operations Intelligence de la Broadcom (fost CA)\" src=\"\/wp-content\/uploads\/2020\/10\/833acece6c9cd700e37ffa530df70895.jpeg\" style=\"display:block;margin: 0 auto;\" \/><br \/>\n<br \/>\n<img decoding=\"async\" alt=\"Sistemul de monitorizare umbrel\u0103 \u0219i modelele de servicii \u0219i resurse \u00een noul DX Operations Intelligence de la Broadcom (fost CA)\" src=\"\/wp-content\/uploads\/2020\/10\/791dca40466e3ce1ce29971df6ce170b.jpeg\" style=\"display:block;margin: 0 auto;\" \/><br \/>\n<br \/>\nIni\u021bial, c\u00e2nd nu exist\u0103 statistici despre rezultatele implement\u0103rii Remediation Workflow, mecanismul de recomand\u0103ri ofer\u0103 op\u021biuni poten\u021biale pe baza c\u0103ut\u0103rii prin cuvinte cheie, apoi se folosesc rezultatele \u00eenv\u0103\u021b\u0103rii automate, iar mecanismul \u00eencepe s\u0103 recomande metoda de remediere pe baza euristicii. Pe m\u0103sur\u0103 ce \u00eencepe\u021bi s\u0103 evalua\u021bi rezultatele sugestiilor primite, acurate\u021bea recomand\u0103rilor se va \u00eembun\u0103t\u0103\u021bi.<\/p>\n<p><img decoding=\"async\" alt=\"Sistemul de monitorizare umbrel\u0103 \u0219i modelele de servicii \u0219i resurse \u00een noul DX Operations Intelligence de la Broadcom (fost CA)\" src=\"\/wp-content\/uploads\/2020\/10\/3aa59daa53e515c0be2742e347c5509b.jpeg\" style=\"display:block;margin: 0 auto;\" \/><br \/>\n<br \/>\nExemplu de feedback de la utilizator: utilizatorul alege ac\u021biunea propus\u0103 care \u00eei place sau nu, iar sistemul ia \u00een considerare aceast\u0103 alegere \u00een recomand\u0103rile viitoare. Like\/dislike:<\/p>\n<p><img decoding=\"async\" alt=\"Sistemul de monitorizare umbrel\u0103 \u0219i modelele de servicii \u0219i resurse \u00een noul DX Operations Intelligence de la Broadcom (fost CA)\" src=\"\/wp-content\/uploads\/2020\/10\/0553e27bebba692d6903308de4c94e9e.jpeg\" style=\"display:block;margin: 0 auto;\" \/><br \/>\n<br \/>\nAc\u021biunile corective recomandate pentru o alerta specific\u0103 se bazeaz\u0103 pe o combina\u021bie de feedback care determin\u0103 dac\u0103 ac\u021biunea este acceptabil\u0103. DX OI vine cu integrare gata f\u0103cut\u0103 cu sistemul de automatizare Automic Automation.<\/p>\n<h1>Integrarea DX OI cu sisteme ter\u021be<\/h1>\n<p>\nNu ne vom detalia integrarea datelor din produsele de monitorizare native Broadcom (DX NetOps, DX Infrastructure Management, DX Application Performance Management). \u00cen schimb, vom analiza cum se integreaz\u0103 datele din sistemele ter\u021be \u0219i vom lua ca exemplu integrarea cu unul dintre cele mai populare sisteme \u2014 Zabbix.<\/p>\n<p>Pentru integrarea cu sistemele ter\u021be se folose\u0219te componenta DX Gateway. DX Gateway este format din 3 componente \u2014 On-Prem Gateway, RESTmon \u0219i Log Collector (Logstash). Pute\u021bi instala toate cele 3 componente sau doar cea necesar\u0103, modific\u00e2nd fi\u0219ierul de configurare principal \u00een timpul instal\u0103rii DX Gateway. \u00cen imaginea de mai jos este prezentat\u0103 arhitectura DX Gateway.<\/p>\n<p><img decoding=\"async\" alt=\"Sistemul de monitorizare umbrel\u0103 \u0219i modelele de servicii \u0219i resurse \u00een noul DX Operations Intelligence de la Broadcom (fost CA)\" src=\"\/wp-content\/uploads\/2020\/10\/f92a16caeedae6acb8ff30ab58c4285a.jpeg\" style=\"display:block;margin: 0 auto;\" \/><br \/>\n<br \/>\nS\u0103 analiz\u0103m rolul componentelor DX Gateway separat.<\/p>\n<p><b>On-Prem Gateway.<\/b> Acesta este interfa\u021ba care colecteaz\u0103 alertele de la platforma DX \u0219i trimite evenimentele de alarm\u0103 c\u0103tre sistemele ter\u021be. On-Prem Gateway ac\u021bioneaz\u0103 ca un poller care colecteaz\u0103 periodic date despre evenimente din DX OI, folosind cereri API prin protocolul HTTPS, apoi trimite avertiz\u0103ri pe un server ter\u021b, care este integrat cu platforma DX, folosind webhook-uri.<\/p>\n<p><img decoding=\"async\" alt=\"Sistemul de monitorizare umbrel\u0103 \u0219i modelele de servicii \u0219i resurse \u00een noul DX Operations Intelligence de la Broadcom (fost CA)\" src=\"\/wp-content\/uploads\/2020\/10\/7dc9d09f862c88066c4ab0bee15d87b9.jpeg\" style=\"display:block;margin: 0 auto;\" \/><br \/>\n<br \/>\n<b>DX Log Collector<\/b> prime\u0219te syslog de la dispozitivele de re\u021bea sau <a class=\"wpil_keyword_link\" href=\"https:\/\/prohoster.info\/ro\/server\/\"   title=\"servere\" data-wpil-keyword-link=\"linked\"  data-wpil-monitor-id=\"1539\">servere<\/a> \u0219i le \u00eencarc\u0103 \u00een OI. DX Log Collector permite separarea software-ului care genereaz\u0103 mesaje, sistemului care le stocheaz\u0103 \u0219i software-ului care le raporteaz\u0103 \u0219i analizeaz\u0103. Fiecare mesaj este etichetat cu un cod de obiect care indic\u0103 tipul software-ului care genereaz\u0103 mesajul \u0219i i se atribuie un nivel de criticitate. \u00cen DX Dashboards, toate aceste informa\u021bii pot fi apoi vizualizate.<\/p>\n<p><b>DX RESTmon <\/b>se integreaz\u0103 cu produse\/servicii ter\u021be prin REST API \u0219i transmite date \u00een OI. \u00cen imaginea de mai jos este prezentat\u0103 schema de func\u021bionare a DX RESTmon pe exemplul integr\u0103rii cu sistemele de monitorizare Solarwinds \u0219i SCOM.<\/p>\n<p><img decoding=\"async\" alt=\"Sistemul de monitorizare umbrel\u0103 \u0219i modelele de servicii \u0219i resurse \u00een noul DX Operations Intelligence de la Broadcom (fost CA)\" src=\"\/wp-content\/uploads\/2020\/10\/f32904f2a9902b966271fcdfbc52910b.jpeg\" style=\"display:block;margin: 0 auto;\" \/><br \/>\n<br \/>\nFunc\u021bii cheie ale DX RESTmon:<\/p>\n<ul>\n<li>Conectarea la orice surs\u0103 de date extern\u0103 pentru a primi date:\n<ul>\n<li>PULL: conectare \u0219i extragere de date din API-uri REST publice;<\/li>\n<li>PUSH: flux de date \u00een RESTmon prin REST.<\/li>\n<\/ul>\n<\/li>\n<li>Suport pentru formatele JSON \u0219i XML;<\/li>\n<li>Primirea metricilor, alertele, grupurilor, topologiei, inventarului \u0219i jurnalelor;<\/li>\n<li>Conectori gata f\u0103cu\u021bi pentru diverse instrumente\/tehnologii; de asemenea, este posibil s\u0103 se dezvolte un conector pentru orice surs\u0103 cu API deschis (lista conectorilor standard este prezentat\u0103 mai jos);<\/li>\n<li>Suport pentru autentificarea de baz\u0103 (implicit) la accesarea interfe\u021bei Swagger \u0219i API;<\/li>\n<li>Suport pentru HTTPS (implicit) pentru toate mesajele de intrare \u0219i ie\u0219ire;<\/li>\n<li>Suport pentru proxy-uri de intrare \u0219i ie\u0219ire;<\/li>\n<li>Capabilit\u0103\u021bi puternice de analiz\u0103 sintactic\u0103 a textului pentru jurnalele ob\u021binute prin REST; <\/li>\n<li>Analiza sintactic\u0103 personalizabil\u0103 prin RESTmon, asigur\u00e2nd o analiz\u0103 \u0219i vizualizare eficient\u0103 a jurnalelor;<\/li>\n<li>Suport pentru extragerea informa\u021biilor despre grupurile de dispozitive din aplica\u021biile de monitorizare \u0219i \u00eenc\u0103rcarea acestora \u00een OI pentru analiz\u0103 \u0219i vizualizare;<\/li>\n<li>Suport pentru posibilitatea de a face potriviri cu expresii regulate. Acest lucru poate fi utilizat pentru analiza sintactic\u0103 \u0219i potrivirea mesajelor din jurnalele primite prin REST, precum \u0219i pentru generarea sau \u00eenchiderea evenimentelor pe baza anumitor condi\u021bii ale expresiilor regulate.<\/li>\n<\/ul>\n<p>\n<img decoding=\"async\" alt=\"Sistemul de monitorizare umbrel\u0103 \u0219i modelele de servicii \u0219i resurse \u00een noul DX Operations Intelligence de la Broadcom (fost CA)\" src=\"\/wp-content\/uploads\/2020\/10\/9f051a286146b3818cc4d5ecbda51669.jpeg\" style=\"display:block;margin: 0 auto;\" \/><br \/>\n<br \/>\nAcum s\u0103 examin\u0103m procesul de configurare a integr\u0103rii DX OI cu Zabbix prin DX RESTmon. Integr\u0103rile standard extrag urm\u0103toarele date din Zabbix:<\/p>\n<ul>\n<li>datele de inventar;<\/li>\n<li>topologia;<\/li>\n<li>problemele;<\/li>\n<li>metricile.<\/li>\n<\/ul>\n<p>\nDeoarece conectorul pentru Zabbix este disponibil din cutie, tot ce trebuie s\u0103 face\u021bi pentru a configura integrarea este s\u0103 actualiza\u021bi profilul, specific\u00e2nd adresa IP a serverului API Zabbix \u0219i contul, apoi s\u0103 \u00eenc\u0103rca\u021bi profilul prin interfa\u021ba web Swagger. Exemplul este prezentat \u00een urm\u0103toarele dou\u0103 imagini.<\/p>\n<p><img decoding=\"async\" alt=\"Sistemul de monitorizare umbrel\u0103 \u0219i modelele de servicii \u0219i resurse \u00een noul DX Operations Intelligence de la Broadcom (fost CA)\" src=\"\/wp-content\/uploads\/2020\/10\/5ebedf4c0ca9a899461c8051646d28a8.jpeg\" style=\"display:block;margin: 0 auto;\" \/><br \/>\n<br \/>\n<img decoding=\"async\" alt=\"Sistemul de monitorizare umbrel\u0103 \u0219i modelele de servicii \u0219i resurse \u00een noul DX Operations Intelligence de la Broadcom (fost CA)\" src=\"\/wp-content\/uploads\/2020\/10\/fc639a6b7a08bcbf906b9899c9f55111.jpeg\" style=\"display:block;margin: 0 auto;\" \/><br \/>\n<br \/>\nDup\u0103 configurarea integr\u0103rii, pentru datele provenite din Zabbix vor fi disponibile func\u021bii analitice DX OI, descrise mai sus, \u0219i anume: Alarm Analytics, Performance Analytics, Predictive Insights, Service Analytics \u0219i Remediation. \u00cen imaginea de mai jos este prezentat un exemplu de analiz\u0103 a metricilor de performan\u021b\u0103 pentru obiectele integrate din Zabbix.<\/p>\n<p><img decoding=\"async\" alt=\"Sistemul de monitorizare umbrel\u0103 \u0219i modelele de servicii \u0219i resurse \u00een noul DX Operations Intelligence de la Broadcom (fost CA)\" src=\"\/wp-content\/uploads\/2020\/10\/f0d2864155a1d665ea4033e0bdd30780.jpeg\" style=\"display:block;margin: 0 auto;\" \/><br \/>\n<\/p>\n<h1>Concluzie<\/h1>\n<p>\nDX OI \u2014 un instrument modern de analiz\u0103, care va asigura o eficien\u021b\u0103 opera\u021bional\u0103 semnificativ\u0103 pentru departamentele IT, permi\u021b\u00e2ndu-le s\u0103 ia decizii mai rapide \u0219i mai corecte pentru \u00eembun\u0103t\u0103\u021birea calit\u0103\u021bii serviciilor IT \u0219i a serviciilor de afaceri prin analiza contextual\u0103 interdomain. Pentru proprietarii de aplica\u021bii \u0219i departamentele de afaceri, DX OI va calcula disponibilitatea \u0219i calitatea serviciilor nu doar \u00een contextul indicatorilor IT tehnologici, ci \u0219i al KPI-urilor de afaceri, extrase din statisticile tranzac\u021bionale ale utilizatorilor finali.<\/p>\n<p>Dac\u0103 dori\u021bi s\u0103 afla\u021bi mai multe despre aceast\u0103 solu\u021bie, l\u0103sa\u021bi o cerere pentru o demonstra\u021bie sau un proiect pilot. <noindex><a rel=\"nofollow\" href=\"https:\/\/gals.software\/contacts\">\u00eentr-un mod convenabil pentru dumneavoastr\u0103.<\/a><\/noindex> site-ului nostru.<br \/>\n<br \/>Sursa: <a content=\"nofollow\" rel=\"nofollow\" href=\"https:\/\/habr.com\/ru\/company\/galssoftware\/blog\/523902\/\">habr.com<\/a> <\/p>","protected":false,"gt_translate_keys":[{"key":"rendered","format":"html"}]},"excerpt":{"rendered":"<p>\u0412 \u044d\u0442\u043e\u043c \u0441\u0435\u043d\u0442\u044f\u0431\u0440\u0435 Broadcom (\u0431\u044b\u0432\u0448\u0430\u044f CA) \u0432\u044b\u043f\u0443\u0441\u0442\u0438\u043b\u0430 \u043d\u043e\u0432\u0443\u044e \u0432\u0435\u0440\u0441\u0438\u044e 20.2 \u0441\u0432\u043e\u0435\u0433\u043e \u0440\u0435\u0448\u0435\u043d\u0438\u044f DX Operations Intelligence (DX OI). \u041d\u0430 \u0440\u044b\u043d\u043a\u0435 \u044d\u0442\u043e\u0442 \u043f\u0440\u043e\u0434\u0443\u043a\u0442 \u043f\u043e\u0437\u0438\u0446\u0438\u043e\u043d\u0438\u0440\u0443\u0435\u0442\u0441\u044f \u043a\u0430\u043a \u0437\u043e\u043d\u0442\u0438\u0447\u043d\u0430\u044f \u0441\u0438\u0441\u0442\u0435\u043c\u0430 \u043c\u043e\u043d\u0438\u0442\u043e\u0440\u0438\u043d\u0433\u0430. \u0421\u0438\u0441\u0442\u0435\u043c\u0430 \u0441\u043e\u0441\u043e\u0431\u043d\u0430 \u043f\u043e\u043b\u0443\u0447\u0430\u0442\u044c \u0438 \u043e\u0431\u044a\u0435\u0434\u0438\u043d\u044f\u0442\u044c \u0434\u0430\u043d\u043d\u044b\u0435 \u043e\u0442 \u0441\u0438\u0441\u0442\u0435\u043c \u043c\u043e\u043d\u0438\u0442\u043e\u0440\u0438\u043d\u0433\u0430 \u0440\u0430\u0437\u043b\u0438\u0447\u043d\u044b\u0445 \u0434\u043e\u043c\u0435\u043d\u043e\u0432 (\u0441\u0435\u0442\u044c, \u0438\u043d\u0444\u0440\u0430\u0441\u0442\u0440\u0443\u043a\u0442\u0443\u0440\u0430, \u043f\u0440\u0438\u043b\u043e\u0436\u0435\u043d\u0438\u044f, \u0431\u0430\u0437\u044b \u0434\u0430\u043d\u043d\u044b\u0445) \u043a\u0430\u043a CA \u0442\u0430\u043a \u0438 \u0441\u0442\u043e\u0440\u043e\u043d\u043d\u0438\u0445 \u043f\u0440\u043e\u0438\u0437\u0432\u043e\u0434\u0438\u0442\u0435\u043b\u0435\u0439, \u0432 \u0442\u043e\u043c \u0447\u0438\u0441\u043b\u0435, open source \u0440\u0435\u0448\u0435\u043d\u0438\u0439 (Zabbix, [&hellip;]<\/p>\n","protected":false,"gt_translate_keys":[{"key":"rendered","format":"html"}]},"author":1,"featured_media":97533,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[688],"tags":[],"class_list":["post-97532","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-administrirovanie"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 5.0.2.1 - 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