{"id":172750,"date":"2026-05-19T18:24:31","date_gmt":"2026-05-19T16:24:32","guid":{"rendered":"https:\/\/prohoster.info\/blog\/novosti-interneta\/incidentrelay-otkrytaya-sistema-dlya-organizaczii-dezhurstv-i-marshrutizaczii-opoveshhenij"},"modified":"2026-05-19T18:24:31","modified_gmt":"2026-05-19T16:24:32","slug":"incidentrelay-otkrytaya-sistema-dlya-organizaczii-dezhurstv-i-marshrutizaczii-opoveshhenij","status":"publish","type":"post","link":"https:\/\/prohoster.info\/sk\/blog\/news\/incidentrelay-otkrytaya-sistema-dlya-organizaczii-dezhurstv-i-marshrutizaczii-opoveshhenij","title":{"rendered":"IncidentRelay \u2014 otvoren\u00fd syst\u00e9m na organiz\u00e1ciu pohotovostn\u00fdch slu\u017eieb a smerovanie upozornen\u00ed.","gt_translate_keys":[{"key":"rendered","format":"text"}]},"content":{"rendered":"

Bol projekt IncidentRelay, ktor\u00fd vyv\u00edja open source syst\u00e9m na organiz\u00e1ciu pohotovosti, smerovanie upozornen\u00ed a spracovanie incidentov, sp\u00fa\u0161\u0165an\u00fd na vlastnom serveri (self-hosted). Projekt je zameran\u00fd na SRE, DevOps a infra\u0161trukt\u00farne t\u00edmy, ktor\u00fdm je potrebn\u00e1 lok\u00e1lne nasadite\u013en\u00e1 alternat\u00edva k SaaS slu\u017eb\u00e1m na spr\u00e1vu pohotovosti (on-call management), uplat\u0148ovanie eskala\u010dn\u00fdch politik a reakciu na incidenty. K\u00f3d projektu je nap\u00edsan\u00fd v Pythone a distribuuje sa pod licenciou MIT. <\/p>\n

IncidentRelay prij\u00edma udalosti zo syst\u00e9mov monitorovania, porovn\u00e1va ich s pravidlami smerovania a doru\u010duje upozornenia zodpovedn\u00fdm pohotovostn\u00fdm t\u00edmom alebo jednotlivcom. V syst\u00e9me s\u00fa implementovan\u00e9 rozvrhy pohotovosti, rot\u00e1cie, predefinovanie zmien, potvrdenie prijatia incidentu, prechod incidentu do stavu resolved, pripomienky, eskal\u00e1cie a silencie na potla\u010denie zn\u00e1mych alebo pl\u00e1novan\u00fdch aktiv\u00e1ci\u00ed. <\/p>\n

Podporuje prij\u00edmanie udalost\u00ed z Prometheus Alertmanager, Zabbix a libovoln\u00fdch webhook-ov. Pre odosielanie upozornen\u00ed s\u00fa k dispoz\u00edcii kan\u00e1ly Mattermost, Telegram, email, webhook a hlasov\u00ed poskytovatelia. V Mattermost a Telegram m\u00f4\u017eu upozornenia obsahova\u0165 akcie na potvrdenie a vyrie\u0161enie probl\u00e9mu, \u010do umo\u017e\u0148uje spracovanie incidentu bez prechodu do samostatn\u00e9ho rozhrania. <\/p>\n

V IncidentRelay je implementovan\u00fd model rozdelenia pr\u00edstupu pod\u013ea skup\u00edn a t\u00edmov. To umo\u017e\u0148uje rozli\u0161ova\u0165 vidite\u013enos\u0165 rozvrhov, tr\u00e1s, notifika\u010dn\u00fdch kan\u00e1lov a alertov medzi r\u00f4znymi t\u00edmami. Na automatiz\u00e1ciu je k dispoz\u00edcii HTTP API, a pre integr\u00e1cie sa pou\u017e\u00edvaj\u00fa bearer tokeny a route tokeny. <\/p>\n

Projekt m\u00f4\u017ee fungova\u0165 ako medzi\u010dl\u00e1nek medzi monitorovac\u00edmi syst\u00e9mami a notifika\u010dn\u00fdmi kan\u00e1lmi: Alertmanager alebo Zabbix posiela udalos\u0165 do IncidentRelay, po \u010dom syst\u00e9m ur\u010duje t\u00edm, aktu\u00e1lneho pohotovostn\u00e9ho, aplikuje pravidl\u00e1 smerovania a posiela upozornenie do pr\u00edslu\u0161n\u00e9ho kan\u00e1la. Pre nepotvrden\u00e9 incidenty m\u00f4\u017eu by\u0165 vykon\u00e1van\u00e9 opakovan\u00e9 pripomienky a eskal\u00e1cia na nasleduj\u00faceho \u00fa\u010dastn\u00edka rot\u00e1cie.

\"IncidentRelay<\/center>
\"IncidentRelay<\/center>
\n
Zdroj: opennet.ru<\/a> <\/p>","protected":false,"gt_translate_keys":[{"key":"rendered","format":"html"}]},"excerpt":{"rendered":"

\u041e\u043f\u0443\u0431\u043b\u0438\u043a\u043e\u0432\u0430\u043d \u043f\u0440\u043e\u0435\u043a\u0442 IncidentRelay, \u0440\u0430\u0437\u0432\u0438\u0432\u0430\u044e\u0449\u0438\u0439 \u043e\u0442\u043a\u0440\u044b\u0442\u0443\u044e \u0441\u0438\u0441\u0442\u0435\u043c\u0443 \u0434\u043b\u044f \u043e\u0440\u0433\u0430\u043d\u0438\u0437\u0430\u0446\u0438\u0438 \u0434\u0435\u0436\u0443\u0440\u0441\u0442\u0432, \u043c\u0430\u0440\u0448\u0440\u0443\u0442\u0438\u0437\u0430\u0446\u0438\u0438 \u043e\u043f\u043e\u0432\u0435\u0449\u0435\u043d\u0438\u0439 \u0438 \u0441\u043e\u043f\u0440\u043e\u0432\u043e\u0436\u0434\u0435\u043d\u0438\u044f \u0438\u043d\u0446\u0438\u0434\u0435\u043d\u0442\u043e\u0432, \u0437\u0430\u043f\u0443\u0441\u043a\u0430\u0435\u043c\u0443\u044e \u043d\u0430 \u0441\u043e\u0431\u0441\u0442\u0432\u0435\u043d\u043d\u043e\u043c \u0441\u0435\u0440\u0432\u0435\u0440\u0435 (self-hosted). \u041f\u0440\u043e\u0435\u043a\u0442 \u043e\u0440\u0438\u0435\u043d\u0442\u0438\u0440\u043e\u0432\u0430\u043d \u043d\u0430 SRE, DevOps \u0438 \u0438\u043d\u0444\u0440\u0430\u0441\u0442\u0440\u0443\u043a\u0442\u0443\u0440\u043d\u044b\u0435 \u043a\u043e\u043c\u0430\u043d\u0434\u044b, \u043a\u043e\u0442\u043e\u0440\u044b\u043c \u0442\u0440\u0435\u0431\u0443\u0435\u0442\u0441\u044f \u043b\u043e\u043a\u0430\u043b\u044c\u043d\u043e \u0440\u0430\u0437\u0432\u043e\u0440\u0430\u0447\u0438\u0432\u0430\u0435\u043c\u0430\u044f \u0430\u043b\u044c\u0442\u0435\u0440\u043d\u0430\u0442\u0438\u0432\u0430 SaaS-\u0441\u0435\u0440\u0432\u0438\u0441\u0430\u043c \u0434\u043b\u044f \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u044f \u0434\u0435\u0436\u0443\u0440\u0441\u0442\u0432\u043e\u043c (on-call management), \u043f\u0440\u0438\u043c\u0435\u043d\u0435\u043d\u0438\u044f \u043f\u043e\u043b\u0438\u0442\u0438\u043a \u044d\u0441\u043a\u0430\u043b\u0430\u0446\u0438\u0438 \u0438 \u0440\u0435\u0430\u0433\u0438\u0440\u043e\u0432\u0430\u043d\u0438\u044f \u043d\u0430 \u0438\u043d\u0446\u0438\u0434\u0435\u043d\u0442\u044b. \u041a\u043e\u0434 \u043f\u0440\u043e\u0435\u043a\u0442\u0430 \u043d\u0430\u043f\u0438\u0441\u0430\u043d \u043d\u0430 Python \u0438 \u0440\u0430\u0441\u043f\u0440\u043e\u0441\u0442\u0440\u0430\u043d\u044f\u0435\u0442\u0441\u044f \u043f\u043e\u0434 \u043b\u0438\u0446\u0435\u043d\u0437\u0438\u0435\u0439 MIT. […]<\/p>\n","protected":false,"gt_translate_keys":[{"key":"rendered","format":"html"}]},"author":8,"featured_media":172751,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[702],"tags":[],"class_list":["post-172750","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\n","aioseo_head_json":{"title":"\ud83e\udd47IncidentRelay \u2014 otvoren\u00fd syst\u00e9m na organiz\u00e1ciu pohotovost\u00ed a smerovanie upozornen\u00ed | ProHoster","description":"Bol projekt IncidentRelay, ktor\u00fd vyv\u00edja open source syst\u00e9m na organiz\u00e1ciu pohotovosti, smerovanie upozornen\u00ed a spracovanie incidentov, sp\u00fa\u0161\u0165an\u00fd na vlastnom serveri (self-hosted).","canonical_url":"https:\/\/prohoster.info\/sk\/blog\/news\/incidentrelay-otkrytaya-sistema-dlya-organizaczii-dezhurstv-i-marshrutizaczii-opoveshhenij","robots":"max-image-preview:large","keywords":"","webmasterTools":{"miscellaneous":""},"schema":null,"og:locale":"sk_SK","og:site_name":"ProHoster | \u041a\u0443\u043f\u0438\u0442\u044c \u043d\u0430\u0434\u0435\u0436\u043d\u044b\u0439 \u0445\u043e\u0441\u0442\u0438\u043d\u0433 \u0434\u043b\u044f \u0441\u0430\u0439\u0442\u043e\u0432 \u0441 \u0437\u0430\u0449\u0438\u0442\u043e\u0439 \u043e\u0442 DDoS, VPS VDS \u0441\u0435\u0440\u0432\u0435\u0440\u044b","og:type":"article","og:title":"\ud83e\udd47IncidentRelay \u2014 \u043e\u0442\u043a\u0440\u044b\u0442\u0430\u044f \u0441\u0438\u0441\u0442\u0435\u043c\u0430 \u0434\u043b\u044f \u043e\u0440\u0433\u0430\u043d\u0438\u0437\u0430\u0446\u0438\u0438 \u0434\u0435\u0436\u0443\u0440\u0441\u0442\u0432 \u0438 \u043c\u0430\u0440\u0448\u0440\u0443\u0442\u0438\u0437\u0430\u0446\u0438\u0438 \u043e\u043f\u043e\u0432\u0435\u0449\u0435\u043d\u0438\u0439 | ProHoster","og:description":"\u041e\u043f\u0443\u0431\u043b\u0438\u043a\u043e\u0432\u0430\u043d \u043f\u0440\u043e\u0435\u043a\u0442 IncidentRelay, \u0440\u0430\u0437\u0432\u0438\u0432\u0430\u044e\u0449\u0438\u0439 \u043e\u0442\u043a\u0440\u044b\u0442\u0443\u044e \u0441\u0438\u0441\u0442\u0435\u043c\u0443 \u0434\u043b\u044f \u043e\u0440\u0433\u0430\u043d\u0438\u0437\u0430\u0446\u0438\u0438 \u0434\u0435\u0436\u0443\u0440\u0441\u0442\u0432, \u043c\u0430\u0440\u0448\u0440\u0443\u0442\u0438\u0437\u0430\u0446\u0438\u0438 \u043e\u043f\u043e\u0432\u0435\u0449\u0435\u043d\u0438\u0439 \u0438 \u0441\u043e\u043f\u0440\u043e\u0432\u043e\u0436\u0434\u0435\u043d\u0438\u044f \u0438\u043d\u0446\u0438\u0434\u0435\u043d\u0442\u043e\u0432, \u0437\u0430\u043f\u0443\u0441\u043a\u0430\u0435\u043c\u0443\u044e \u043d\u0430 \u0441\u043e\u0431\u0441\u0442\u0432\u0435\u043d\u043d\u043e\u043c \u0441\u0435\u0440\u0432\u0435\u0440\u0435 (self-hosted).","og:url":"https:\/\/prohoster.info\/sk\/blog\/news\/incidentrelay-otkrytaya-sistema-dlya-organizaczii-dezhurstv-i-marshrutizaczii-opoveshhenij","og:image":"https:\/\/prohoster.info\/wp-content\/uploads\/2021\/11\/logo-350.jpg","og:image:secure_url":"https:\/\/prohoster.info\/wp-content\/uploads\/2021\/11\/logo-350.jpg","og:image:width":350,"og:image:height":350,"article:published_time":"2026-05-19T16:24:32+00:00","article:modified_time":"2026-05-19T16:24:32+00:00","article:publisher":"https:\/\/www.facebook.com\/prohoster","article:author":"https:\/\/www.facebook.com\/prohoster"},"aioseo_meta_data":[],"gt_translate_keys":[{"key":"link","format":"url"}],"_links":{"self":[{"href":"https:\/\/prohoster.info\/sk\/wp-json\/wp\/v2\/posts\/172750","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/prohoster.info\/sk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/prohoster.info\/sk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/prohoster.info\/sk\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/prohoster.info\/sk\/wp-json\/wp\/v2\/comments?post=172750"}],"version-history":[{"count":0,"href":"https:\/\/prohoster.info\/sk\/wp-json\/wp\/v2\/posts\/172750\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/prohoster.info\/sk\/wp-json\/wp\/v2\/media\/172751"}],"wp:attachment":[{"href":"https:\/\/prohoster.info\/sk\/wp-json\/wp\/v2\/media?parent=172750"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/prohoster.info\/sk\/wp-json\/wp\/v2\/categories?post=172750"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/prohoster.info\/sk\/wp-json\/wp\/v2\/tags?post=172750"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}