{"id":36725,"date":"2019-10-31T22:13:23","date_gmt":"2019-10-31T19:13:23","guid":{"rendered":"https:\/\/prohoster.info\/blog\/strategicheskoe-partnerstvo-pochemu-servicenow-obedinyayutsya-s-krupnym-oblachnym-provajderom\/"},"modified":"2019-10-31T22:13:23","modified_gmt":"2019-10-31T19:13:23","slug":"strategicheskoe-partnerstvo-pochemu-servicenow-obedinyayutsya-s-krupnym-oblachnym-provajderom","status":"publish","type":"post","link":"https:\/\/prohoster.info\/sk\/blog\/news\/strategicheskoe-partnerstvo-pochemu-servicenow-obedinyayutsya-s-krupnym-oblachnym-provajderom","title":{"rendered":"Strategick\u00e9 partnerstvo: pre\u010do sa ServiceNow sp\u00e1ja s ve\u013ek\u00fdm cloudov\u00fdm poskytovate\u013eom","gt_translate_keys":[{"key":"rendered","format":"text"}]},"content":{"rendered":"

Microsoft uzavrela partnersk\u00fa dohodu so spolo\u010dnos\u0165ou ServiceNow, ktor\u00fa implementujeme v \u00abIT Gildii<\/a><\/noindex>\u00bb. Porozpr\u00e1vame sa o mo\u017en\u00fdch cie\u013eoch transakcie.<\/p>\n

\"Strategick\u00e9<\/a><\/noindex><\/a><\/noindex>
\n\/ Unsplash \/ guille pozzi<\/a><\/noindex><\/i><\/p>\n

Podstata dohody<\/h2>\n

\nV polovici j\u00fala ozn\u00e1mila spolo\u010dnos\u0165 ServiceNow, \u017ee \u010das\u0165 ich rie\u0161en\u00ed bude nasaden\u00e1 v cloude Microsoft Azure. T\u00fdka sa to najm\u00e4 aplik\u00e1ci\u00ed pre organiz\u00e1cie z pr\u00edsne regulovan\u00fdch odvetv\u00ed \u2013 napr\u00edklad z verejn\u00e9ho sektora. Pod\u013ea slov z\u00e1stupcov ServiceNow tak bud\u00fa m\u00f4c\u0165 zv\u00fd\u0161i\u0165 ochranu osobn\u00fdch \u00fadajov.<\/p>\n

Microsoft, na druhej strane, pl\u00e1nuj\u00fa<\/a><\/noindex> vyu\u017eije softv\u00e9r ServiceNow. T\u00fdka sa to najm\u00e4 ITSM n\u00e1strojov pre IT a Employee Experience. Tieto n\u00e1stroje zjednodu\u0161uj\u00fa koordin\u00e1ciu medzi zamestnancami a zni\u017euj\u00fa administrat\u00edvnu pr\u00e1cu pri schva\u013eovan\u00ed \u00faloh. IT korpor\u00e1cia sa tie\u017e stane resellerom slu\u017eieb ServiceNow.<\/p>\n

\u010co z toho pre klientov<\/h2>\n

\nNov\u00e9 rie\u0161enia pre platformu Now\u2026<\/i><\/b> V ServiceNow tvrdia, \u017ee spolo\u010dnos\u0165 bude m\u00f4c\u0165 optimalizova\u0165 obchodn\u00e9 procesy a pon\u00faknu\u0165 viac slu\u017eieb pre pou\u017e\u00edvate\u013eov. Zvl\u00e1\u0161\u0165 pl\u00e1nuj\u00fa aplikova\u0165 technol\u00f3gie partnera pri v\u00fdvoji nov\u00fdch analytick\u00fdch produktov na platforme Now. Toto je inteligentn\u00e9 cloudov\u00e9 rie\u0161enie na automatiz\u00e1ciu pracovn\u00fdch procesov, napr\u00edklad automatiz\u00e1cie schva\u013eovania. \u2026a nielen to.<\/i><\/b> Nov\u00e9 n\u00e1stroje pl\u00e1nuj\u00fa implementova\u0165 aj do Microsoft 365 so slu\u017ebou Azure. Doplnia softv\u00e9r Adobe Inc a SAP SE, s ktor\u00fdmi Microsoft taktie\u017e uzavrel partnersk\u00e9 dohody.<\/a><\/noindex> Roz\u0161\u00edrenie pou\u017e\u00edvate\u013eskej z\u00e1kladne.<\/p>\n

Trh podnikov\u00fdch SaaS aplik\u00e1ci\u00ed je ve\u013emi fragmentovan\u00fd. No analytici tvrdia, \u017ee jeho l\u00eddrom je Microsoft \u2013 korpor\u00e1cia<\/i><\/b> s podielom 17%. Pre ServiceNow je partnersk\u00e1 dohoda pr\u00edle\u017eitos\u0165ou na pril\u00e1kanie nov\u00fdch klientov do svojej ekosyst\u00e9mu a rozvoj ITSM produktov spolo\u010dne. patr\u00ed<\/a><\/noindex> Analytici z Bloombergu sa domnievaj\u00fa, \u017ee pr\u00edchod nov\u00fdch pou\u017e\u00edvate\u013eov<\/p>\n

pom\u00f4\u017ee ServiceNow dosiahnu\u0165 cie\u013e \u2013 10 mili\u00e1rd ro\u010dne.<\/a><\/noindex> Viac cloudov\u00fdch slu\u017eieb v oblasti vl\u00e1dneho sektora.<\/p><\/blockquote>\n

\nAko sme spomenuli sk\u00f4r, ServiceNow vyu\u017e\u00edva kapacity Azure Cloud na poskytovanie slu\u017eieb vl\u00e1dnym organiz\u00e1ci\u00e1m. Mimochodom, prv\u00e9 kroky v tomto smere spolo\u010dnos\u0165<\/i><\/b> uskuto\u010dnila u\u017e minul\u00fa jese\u0148. Teraz bud\u00fa vl\u00e1dni z\u00e1kazn\u00edci m\u00f4c\u0165 vyu\u017e\u00edva\u0165 tieto slu\u017eby prostredn\u00edctvom syst\u00e9mu Azure Government. Toto je zabezpe\u010den\u00e9 cloudov\u00e9 rie\u0161enie, ktor\u00e9 Microsoft d\u00fafa<\/a><\/noindex> e\u0161te na jese\u0148. Teraz bud\u00fa \u0161t\u00e1tni objedn\u00e1vatelia m\u00f4c\u0165 vyu\u017e\u00edva\u0165 tieto slu\u017eby prostredn\u00edctvom syst\u00e9mu Azure Government. Toto je chr\u00e1nen\u00e9 cloudov\u00e9 rie\u0161enie, ktor\u00e9 sa Microsoft sna\u017e\u00ed nain\u0161talova\u0165<\/a><\/noindex> a Pentag\u00f3nu.<\/p>\n

\"Strategick\u00e9
\n\/ Unsplash \/ Joshua Fuller<\/a><\/noindex><\/i><\/p>\n

Nov\u00fd trh pre ServiceNow \u2014 Nemecko.<\/i><\/b> Z\u00e1stupcovia ServiceNow uv\u00e1dzaj\u00fa, \u017ee pl\u00e1nuj\u00fa za\u010da\u0165 spolupr\u00e1cu s nemeck\u00fdmi vl\u00e1dnymi organiz\u00e1ciami (a \u0161t\u00e1tnymi \u00faradmi in\u00fdch eur\u00f3pskych kraj\u00edn). Cloud Azure uspokojuje<\/a><\/noindex> mnoh\u00e9 po\u017eiadavky t\u00fdkaj\u00face sa ukladania \u00fadajov. V\u00e4\u010d\u0161inou s\u00fa stanoven\u00e9 GDPR a \u010fal\u0161\u00edmi z\u00e1konmi miestnych regul\u00e1torov.<\/p>\n

O in\u00fdch cloudov\u00fdch projektoch<\/h2>\n

\nMicrosoft nie je jedinou ve\u013ekou organiz\u00e1ciou, s ktorou ServiceNow uzavreli partnerstvo. Na za\u010diatku m\u00e1ja sa dozvedelo<\/a><\/noindex> o spolo\u010dnom projekte firmy s Google. V cloude poskytovate\u013ea s\u00fa umiestnen\u00e9 slu\u017eby IT Operations Management (ITOM). Klienti oboch spolo\u010dnost\u00ed z\u00edskali n\u00e1stroj, ktor\u00fd zjednodu\u0161il nasadenie IT infra\u0161trukt\u00fary a jej spr\u00e1vu.<\/p>\n

Organiz\u00e1cie tie\u017e pl\u00e1nuj\u00fa spolo\u010dne rozv\u00edja\u0165 syst\u00e9my umelej inteligencie a strojov\u00e9ho u\u010denia na optimaliz\u00e1ciu pracovn\u00fdch procesov. ITSM platforma ServiceNow vyu\u017eije technol\u00f3giu AutoML Translation od Google. Ideou je zv\u00fd\u0161i\u0165 kvalitu rozpozn\u00e1vania re\u010di pre chatboty technickej podpory.<\/p>\n

\"Strategick\u00e9
\n\/ Unsplash \/ Thomas Kelley<\/a><\/noindex><\/i><\/p>\n

Pribli\u017ene v tejto oblasti ServiceNow pracuj\u00fa<\/a><\/noindex> a s Amazonom. Ich slu\u017eba Alexa for Business \u2014 inteligentn\u00fd asistent pre firmy \u2014 umo\u017e\u0148uje zamestnancom pl\u00e1nova\u0165 osobn\u00e9 stretnutia a vyu\u017ei\u0165 firemn\u00e9 aplik\u00e1cie s hlasov\u00fdm ovl\u00e1dan\u00edm. Medzi t\u00fdmito aplik\u00e1ciami s\u00fa aj rie\u0161enia ServiceNow na spr\u00e1vu IT procesov.<\/p>\n

ServiceNow pracuj\u00fa<\/a><\/noindex> spolu s Adobe na n\u00e1strojoch, ktor\u00e9 pom\u00f4\u017eu zv\u00fd\u0161i\u0165 kvalitu z\u00e1kazn\u00edckej podpory a technickej pomoci. A tie\u017e s Deloitte<\/a><\/noindex> \u2014 na syst\u00e9moch, ktor\u00e9 m\u00f4\u017eu zv\u00fd\u0161i\u0165 produktivitu zamestnancov. Je pravdepodobn\u00e9, \u017ee v najbli\u017e\u0161ej bud\u00facnosti spolo\u010dnos\u0165 pl\u00e1nuje uzavrie\u0165 \u010fal\u0161ie partnerstv\u00e1 a dohody, aby dosiahla cie\u013e 10 mili\u00e1rd ro\u010dn\u00fdch pr\u00edjmov.<\/p>\n

Na\u0161e n\u00e1vody a poradenstvo na t\u00e9mu s\u00fa v korpor\u00e1tnom blogu \u201eIT Gildia\u201c:<\/b><\/p>\n