{"id":38133,"date":"2019-10-31T22:21:51","date_gmt":"2019-10-31T19:21:51","guid":{"rendered":"https:\/\/prohoster.info\/blog\/fenomen-xy-kak-izbezhat-nepravilnyh-problem\/"},"modified":"2019-10-31T22:21:51","modified_gmt":"2019-10-31T19:21:51","slug":"fenomen-xy-kak-izbezhat-nepravilnyh-problem","status":"publish","type":"post","link":"https:\/\/prohoster.info\/sk\/blog\/news\/fenomen-xy-kak-izbezhat-nepravilnyh-problem","title":{"rendered":"Fenomen XY: ako sa vyhn\u00fa\u0165 \"nespr\u00e1vnym\" probl\u00e9mom","gt_translate_keys":[{"key":"rendered","format":"text"}]},"content":{"rendered":"<p>Prem\u00fd\u0161\u013eali ste niekedy o tom, ko\u013eko hod\u00edn, mesiacov a dokonca \u017eivotov bolo zbyto\u010dne stratenej na rie\u0161enie \u201enespr\u00e1vnych\u201c probl\u00e9mov? <\/p>\n<p><img decoding=\"async\" alt=\"Fenomen XY: ako sa vyhn\u00fa\u0165 &quot;nespr\u00e1vnym&quot; probl\u00e9mom\" src=\"\/wp-content\/uploads\/2019\/09\/2f9e27f55f87fefa681ae77b333d4606.jpeg\" style=\"display:block;margin: 0 auto;\" \/><br \/>\n<noindex><a rel=\"nofollow\" name=\"habracut\"><\/a><\/noindex><br \/>\nRaz sa niektor\u00ed \u013eudia za\u010dali s\u0165a\u017eova\u0165, \u017ee musia ne\u00fanosne dlho \u010daka\u0165 na v\u00fd\u0165ah. In\u00ed boli znepokojen\u00ed t\u00fdmito s\u0165a\u017enos\u0165ami a str\u00e1vili ve\u013ea \u010dasu, n\u00e1mahy a pe\u0148az\u00ed na zlep\u0161en\u00ed fungovania v\u00fd\u0165ahov a skr\u00e1ten\u00ed doby \u010dakania. Ale p\u00f4vodn\u00fd probl\u00e9m bol \u00faplne in\u00fd \u2013 \u201e\u013eudia sa za\u010dali s\u0165a\u017eova\u0165\u201c.<\/p>\n<p>Rie\u0161en\u00edm skuto\u010dn\u00e9ho probl\u00e9mu bolo nain\u0161talovanie ve\u013ek\u00fdch zrkadiel vo vestibule toho ist\u00e9ho budovy. Pozorovanie vlastn\u00e9ho odrazu po\u010das \u010dakania na v\u00fd\u0165ah sa uk\u00e1zalo ako celkom vzru\u0161uj\u00faca \u010dinnos\u0165 a po\u010det s\u0165a\u017enost\u00ed na pomal\u00fa pr\u00e1cu v\u00fd\u0165ahov sa v\u00fdrazne zn\u00ed\u017eil. <\/p>\n<h2>Fenom\u00e9n XY-probl\u00e9mu<\/h2>\n<p>\nV roku 2001 americk\u00fd v\u00fdvoj\u00e1r Eric Steven Raymond dal tomuto fenom\u00e9nu n\u00e1zov \u201eXY-probl\u00e9m\u201c. <\/p>\n<p>XY-probl\u00e9m sa \u010dasto objavuje medzi kone\u010dn\u00fdm pou\u017e\u00edvate\u013eom a v\u00fdvoj\u00e1rom, klientom a dod\u00e1vate\u013eom, jednoducho medzi \u010dlovekom a \u010dlovekom. <\/p>\n<p>Ak by sme to op\u00edsali jednoduch\u00fdmi slovami, XY-probl\u00e9m je, ke\u010f sa sna\u017e\u00edme opravi\u0165\/pom\u00f4c\u0165 nie tam, kde to nefunguje, a vst\u00fapime z nespr\u00e1vnej strany. To vedie k strate \u010dasu a energie, ako zo strany \u013eud\u00ed, ktor\u00ed sa o pomoc obracaj\u00fa, tak aj zo strany t\u00fdch, ktor\u00ed pomoc poskytuj\u00fa. <\/p>\n<h4>Ako sa dosta\u0165 do XY-probl\u00e9mu. Krok za krokom u\u017e\u00edvate\u013esk\u00fd n\u00e1vod<\/h4>\n<p><\/p>\n<ol>\n<li>Pou\u017e\u00edvate\u013e mus\u00ed vyrie\u0161i\u0165 probl\u00e9m X.<\/li>\n<li>Pou\u017e\u00edvate\u013e nevie, ako vyrie\u0161i\u0165 probl\u00e9m X, ale mysl\u00ed si, \u017ee by ho mohol vyrie\u0161i\u0165, ak by sa mu podarilo vykona\u0165 akciu Y. <\/li>\n<li>Pou\u017e\u00edvate\u013e tie\u017e nevie, ako vykona\u0165 akciu Y.<\/li>\n<li>Ke\u010f sa obracia o pomoc, pou\u017e\u00edvate\u013e \u017eiada, aby mu pomohli pochopi\u0165 Y. <\/li>\n<li>V\u0161etci sa sna\u017eia pom\u00f4c\u0165 pou\u017e\u00edvate\u013eovi s akciou Y, aj ke\u010f sa Y zd\u00e1 by\u0165 zvl\u00e1\u0161tnym probl\u00e9mom na vyrie\u0161enie.<\/li>\n<li>Po mnoh\u00fdch iter\u00e1ci\u00e1ch a preme\u0161kanom \u010dase sa zist\u00ed, \u017ee pou\u017e\u00edvate\u013e v skuto\u010dnosti chcel vyrie\u0161i\u0165 probl\u00e9m X. <\/li>\n<li>Najhor\u0161ie je, \u017ee vykonanie akcie Y by nebolo vhodn\u00fdm rie\u0161en\u00edm pre X. V\u0161etci si trhaj\u00fa vlasy a so slovami \u201edal som ti najlep\u0161ie roky svojho \u017eivota\u201c sa vz\u00e1jomne spa\u013euj\u00fa poh\u013eadom.<\/li>\n<\/ol>\n<p>\n\u010casto sa probl\u00e9m XY objavuje, ke\u010f sa \u013eudia zaoberaj\u00fa drobn\u00fdmi detailami svojho probl\u00e9mu a t\u00fdm, \u010do sami pova\u017euj\u00fa za rie\u0161enie. Nakoniec nedok\u00e1\u017eu urobi\u0165 krok sp\u00e4\u0165 a komplexne vysvetli\u0165 probl\u00e9m.<\/p>\n<h2>V Rusku sa tomu hovor\u00ed \u201eChyba kladiva\u201c<\/h2>\n<p>\nIter\u00e1cia \u010d. 1. <br \/>\n<img decoding=\"async\" alt=\"Fenomen XY: ako sa vyhn\u00fa\u0165 &quot;nespr\u00e1vnym&quot; probl\u00e9mom\" src=\"\/wp-content\/uploads\/2019\/09\/1b99be7bdfde433130501c0f63ee3434.jpeg\" style=\"display:block;margin: 0 auto;\" \/><br \/>\n<b class=\"spoiler_title\">Iter\u00e1cia \u010d. 100500.<\/b><img decoding=\"async\" alt=\"Fenomen XY: ako sa vyhn\u00fa\u0165 &quot;nespr\u00e1vnym&quot; probl\u00e9mom\" src=\"\/wp-content\/uploads\/2019\/09\/f25a0a656cefe7b7d93b1df9025683b6.jpeg\" style=\"display:block;margin: 0 auto;\" \/><br \/>\n<\/p>\n<blockquote><p><i>Autori fotografi\u00ed: Nikolaj Voly\u0148kin, Alexander Barakin (licencia: <noindex><a rel=\"nofollow\" href=\"https:\/\/ru.meta.stackoverflow.com\/questions\/709\/%D0%A7%D1%82%D0%BE-%D1%82%D0%B0%D0%BA%D0%BE%D0%B5-%D0%9E%D1%88%D0%B8%D0%B1%D0%BA%D0%B0-%D0%BC%D0%BE%D0%BB%D0%BE%D1%82%D0%BA%D0%B0-%D0%B8%D0%BB%D0%B8-%D0%9E%D1%88%D0%B8%D0%B1%D0%BA%D0%B0-xy\/710#710\">Chyba kladiva<\/a><\/noindex>, <noindex><a rel=\"nofollow\" href=\"https:\/\/creativecommons.org\/licenses\/by\/2.0\/\">CC BY).<\/a><\/noindex><\/i><\/p><\/blockquote>\n<p><\/p>\n<h2>Ako zisti\u0165, \u017ee sa bl\u00ed\u017ei probl\u00e9m XY<\/h2>\n<p>\nPom\u00f4\u017ee tu sk\u00fasenos\u0165, zru\u010dnos\u0165 a \u013eudov\u00e9 znaky, pod\u013ea ktor\u00fdch m\u00f4\u017eete zisti\u0165, \u017ee sa na v\u00e1s val\u00ed probl\u00e9m XY.<\/p>\n<p>Venujte pozornos\u0165 tomu, \u010do a ako \u013eudia hovoria. Zvy\u010dajne re\u010d o \"nespr\u00e1vnych\" probl\u00e9moch za\u010d\u00edna tak\u00fdmito fr\u00e1zami: <\/p>\n<ul>\n<li>Mysl\u00edte si, \u017ee m\u00f4\u017eeme urobi\u0165 ...<\/li>\n<li>Bude \u0165a\u017ek\u00e9 urobi\u0165 ...<\/li>\n<li>Ko\u013eko \u010dasu potrv\u00e1 na ...<\/li>\n<li>Potrebujeme pomoc s vytvoren\u00edm ...<\/li>\n<\/ul>\n<p>\nV\u0161etky tieto fr\u00e1zy vlastne klad\u00fa ot\u00e1zku k rie\u0161eniu (Y) a nie k probl\u00e9mu (X). Mus\u00edte si d\u00e1va\u0165 pozor a starostlivo sledova\u0165 pr\u00fad rozhovoru, aby ste ur\u010dili, \u010di sa probl\u00e9m skuto\u010dne d\u00e1 vyrie\u0161i\u0165 s pomocou Y. Pravdepodobne sa budete musie\u0165 nieko\u013ekokr\u00e1t vr\u00e1ti\u0165 v rozhovore, aby ste objasnili skuto\u010dn\u00fd probl\u00e9m X. <\/p>\n<p>Ne\u0161etrite \u010dasom, ktor\u00fd str\u00e1vite bl\u00faden\u00edm, preto\u017ee v kone\u010dnom d\u00f4sledku v\u00e1s to m\u00f4\u017ee zbavi\u0165 vytv\u00e1rania zbyto\u010dnej funkcie alebo dokonca produktu. <\/p>\n<h2>Ako sa vyhn\u00fa\u0165 probl\u00e9mom a pom\u00f4c\u0165 in\u00fdm<\/h2>\n<p><\/p>\n<ol>\n<li>Formulujte svoj probl\u00e9m vo form\u00e1te \u201eObjekt \u2013 odch\u00fdlka\u201c. Zl\u00fd pr\u00edklad: HNE\u010e! V\u0160ETKO JE ROZBITE A NEFUNGOVALO TAK. Dobr\u00fd pr\u00edklad: XFree86 4.1 kurzor my\u0161i na \u010dipsete Fooware MV1005 \u2013 nespr\u00e1vna forma. <\/li>\n<li>Sna\u017ete sa zhrn\u00fa\u0165 podstatu probl\u00e9mu do prv\u00fdch 50 znakov, ak p\u00ed\u0161ete spr\u00e1vu; v prv\u00fdch dvoch vet\u00e1ch, ak probl\u00e9m oznamujete \u00fastne. V\u00e1\u0161 \u010das a \u010das v\u00e1\u0161ho partnera s\u00fa cenn\u00e9, pou\u017e\u00edvajte ich rozumne.<\/li>\n<li>Potom pridajte kontext a pop\u00ed\u0161te \u0161ir\u0161\u00ed obraz, ako ste sa vlastne do tejto situ\u00e1cie dostali, ak\u00e1 ve\u013ek\u00e1 je trag\u00e9dia. <\/li>\n<li>Ak ste vymysleli rie\u0161enie, povedzte trochu o tom, pre\u010do si mysl\u00edte, \u017ee to pom\u00f4\u017ee.<\/li>\n<li>Ak v\u00e1m v odpovedi polo\u017eili ve\u013ea upres\u0148uj\u00facich ot\u00e1zok \u2013 te\u0161te sa a odpovedajte, to v\u00e1m prospeje a pom\u00f4\u017ee n\u00e1js\u0165 vhodn\u00e9 rie\u0161enie.<\/li>\n<li>Popisujte sympt\u00f3my probl\u00e9mu chronologicky. Probl\u00e9my XY s\u00fa t\u00fdm pr\u00edpadom, kde zmena poradia s\u010d\u00edtan\u00fdch \u00fadajov m\u00e1 v\u00fdznam. <\/li>\n<li>Pop\u00ed\u0161te v\u0161etko, \u010do ste u\u017e urobili na vyrie\u0161enie probl\u00e9mu. Nezabudnite uvies\u0165, pre\u010do dan\u00e1 mo\u017enos\u0165 zlyhala. To poskytne ostatn\u00fdm dodato\u010dn\u00e9 inform\u00e1cie o va\u0161om probl\u00e9me a skr\u00e1ti \u010das h\u013eadania rie\u0161enia. <\/li>\n<\/ol>\n<p><\/p>\n<h2>Namiesto z\u00e1verov<\/h2>\n<p>\nKe\u010f som sa dozvedela o fenom\u00e9ne XY-probl\u00e9m, uvedomila som si, \u017ee sme n\u00edm obklopen\u00ed zo v\u0161etk\u00fdch str\u00e1n, ka\u017ed\u00fd de\u0148, v pracovn\u00fdch aj osobn\u00fdch situ\u00e1ci\u00e1ch. Jednoduch\u00e9 poznanie existencie tohto fenom\u00e9nu sa pre m\u0148a stalo u\u017eito\u010dn\u00fdm tipom, s ktor\u00fdm sa teraz u\u010d\u00edm pracova\u0165. <\/p>\n<p>Napr\u00edklad, ned\u00e1vno ku mne pri\u0161iel kolega, aby mi ozn\u00e1mil zl\u00fa spr\u00e1vu: odmieta sa z\u00fa\u010dastni\u0165 na spolo\u010dnom projekte, preto\u017ee m\u00e1 prioritnej\u0161ie \u00falohy. Porozpr\u00e1vali sme sa a zistili sme, \u017ee skuto\u010dn\u00fdm probl\u00e9mom s\u00fa pr\u00edli\u0161 kr\u00e1tke term\u00edny, ktor\u00e9 sme si sami stanovili. M\u00f4j kolega si uvedomil, \u017ee nest\u00edha (X) a na\u0161iel rie\u0161enie \u2013 vyst\u00fapi\u0165 z projektu (Y). Na\u0161\u0165astie sme sa porozpr\u00e1vali. Teraz m\u00e1me nov\u00e9 term\u00edny a nikto nikam neodch\u00e1dza.<\/p>\n<p class=\"for_users_only_msg\">Len registrovan\u00ed pou\u017e\u00edvatelia sa m\u00f4\u017eu z\u00fa\u010dastni\u0165 prieskumu. <noindex><a rel=\"nofollow\" href=\"https:\/\/habr.com\/ru\/auth\/login\/\">Prihl\u00e1ste sa<\/a><\/noindex>, pros\u00edm.<\/p>\n<h2 class=\"default-block__polling-title\">Stret\u00e1vate sa \u010dasto s XY-probl\u00e9mami?<\/h2>\n<ul class=\"content-list content-list_polling\">\n<li class=\"content-list__item content-list__item_polling\">\n<p>                    \u00c1no, neust\u00e1le.<\/p>\n<\/li>\n<li class=\"content-list__item content-list__item_polling\">\n<p>                    Nie, asi nie.<\/p>\n<\/li>\n<li class=\"content-list__item content-list__item_polling\">\n<p>                    Hmm, tak\u017ee to sa naz\u00fdva tento fenom\u00e9n.<\/p>\n<\/li>\n<\/ul>\n<p>    Hlasovalo 185 pou\u017e\u00edvate\u013eov. 21 pou\u017e\u00edvate\u013eov sa zdr\u017ealo.<br \/>\n<br \/>Zdroj: <a content=\"nofollow\" rel=\"nofollow\" href=\"https:\/\/habr.com\/ru\/company\/dodopizzaio\/blog\/467047\/\">habr.com<\/a><\/p>","protected":false,"gt_translate_keys":[{"key":"rendered","format":"html"}]},"excerpt":{"rendered":"<p>\u0417\u0430\u0434\u0443\u043c\u044b\u0432\u0430\u043b\u0438\u0441\u044c \u043b\u0438 \u0432\u044b \u043a\u043e\u0433\u0434\u0430-\u043d\u0438\u0431\u0443\u0434\u044c \u043e \u0442\u043e\u043c, \u043a\u0430\u043a \u043c\u043d\u043e\u0433\u043e \u0447\u0430\u0441\u043e\u0432, \u043c\u0435\u0441\u044f\u0446\u0435\u0432 \u0438 \u0434\u0430\u0436\u0435 \u0436\u0438\u0437\u043d\u0435\u0439 \u0431\u044b\u043b\u043e \u0432\u043f\u0443\u0441\u0442\u0443\u044e \u043f\u043e\u0442\u0440\u0430\u0447\u0435\u043d\u043e \u043d\u0430 \u0440\u0435\u0448\u0435\u043d\u0438\u0435 \u00ab\u043d\u0435\u043f\u0440\u0430\u0432\u0438\u043b\u044c\u043d\u044b\u0445\u00bb \u043f\u0440\u043e\u0431\u043b\u0435\u043c? \u041e\u0434\u043d\u0430\u0436\u0434\u044b 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