{"id":73188,"date":"2020-03-07T20:42:10","date_gmt":"2020-03-07T17:42:10","guid":{"rendered":"https:\/\/prohoster.info\/blog\/administrirovanie\/5-stadij-neizbezhnosti-prinyatiya-iso-iec-27001-sertifikaczii-otriczanie"},"modified":"2020-03-07T20:42:10","modified_gmt":"2020-03-07T17:42:10","slug":"5-stadij-neizbezhnosti-prinyatiya-iso-iec-27001-sertifikaczii-otriczanie","status":"publish","type":"post","link":"https:\/\/prohoster.info\/sk\/blog\/administrirovanie\/5-stadij-neizbezhnosti-prinyatiya-iso-iec-27001-sertifikaczii-otriczanie","title":{"rendered":"5 f\u00e1z nevyhnutnosti prijatia certifik\u00e1cie ISO\/IEC 27001. Popieranie","gt_translate_keys":[{"key":"rendered","format":"text"}]},"content":{"rendered":"<p>V pr\u00edpade prijatia ak\u00e9hoko\u013evek strategicky d\u00f4le\u017eit\u00e9ho rozhodnutia pre spolo\u010dnos\u0165 zamestnanci prech\u00e1dzaj\u00fa z\u00e1kladn\u00fdm ochrann\u00fdm mechanizmom, ktor\u00fd je dobre zn\u00e1my pod n\u00e1zvom 5 \u0161t\u00e1di\u00ed reakci\u00ed na zmeny (autor E. K\u00fcbler-Ross). V\u00fdznamn\u00e1 psychologi\u010dka kedysi op\u00edsala emocion\u00e1lne reakcie, pri\u010dom vy\u010dlenila 5 k\u013e\u00fa\u010dov\u00fdch \u0161t\u00e1di\u00ed emocion\u00e1lnej reakcie: <strong>popieranie<\/strong>, <strong>hnev<\/strong>, <strong>dohoda<\/strong>, <strong>depresia<\/strong> a nakoniec, <strong>prijatie<\/strong>. Pripravili sme cyklus \u010dl\u00e1nkov venovan\u00fdch certifik\u00e1cii pod\u013ea ISO 27001, v ktor\u00fdch sa budeme venova\u0165 ka\u017edej z f\u00e1z. Dnes v\u00e1m porozpr\u00e1vame o prvej z nich \u2013 popieran\u00ed. <\/p>\n<p><\/p>\n<p><img decoding=\"async\" alt=\"5 f\u00e1z nevyhnutnosti prijatia certifik\u00e1cie ISO\/IEC 27001. Popieranie\" src=\"\/wp-content\/uploads\/2020\/03\/ee1b5590ad4cae2ddc9902b227d94c67.jpeg\" style=\"display:block;margin: 0 auto;\" \/><\/p>\n<p><noindex><a rel=\"nofollow\" name=\"habracut\"><\/a><\/noindex><\/p>\n<p>Z\u00edskanie certifik\u00e1tu ISO 27001 \u201epre dobr\u00fd pocit\u201c je dos\u0165 sporn\u00e9, preto\u017ee si vy\u017eaduje dlh\u00fa a n\u00e1kladn\u00fa pr\u00edpravu. Navy\u0161e, ako ukazuje <noindex><a rel=\"nofollow\" href=\"https:\/\/www.iso.org\/the-iso-survey.html\">\u0161tatistika<\/a><\/noindex>, tento \u0161tandard je na \u00fazem\u00ed RF ve\u013emi nepopul\u00e1rny: v s\u00fa\u010dasnosti len 70 spolo\u010dnost\u00ed pre\u0161lo certifik\u00e1ciou na zhodu. Na druhej strane je to jeden z naj\u017eiadanej\u0161\u00edch \u0161tandardov v zahrani\u010d\u00ed, ktor\u00fd vyhovuje rast\u00facim po\u017eiadavk\u00e1m podnikania v oblasti IS.<\/p>\n<p><\/p>\n<p>Na\u0161a spolo\u010dnos\u0165 poskytuje komplexn\u00e9 slu\u017eby outsourcingu \u00fa\u010dtovn\u00fdch funkci\u00ed: \u00fa\u010dtovn\u00edctvo a da\u0148ov\u00e9 \u00fa\u010dtovn\u00edctvo, v\u00fdpo\u010det mzdy a person\u00e1lne spravovanie. Zauj\u00edmame jednu z ved\u00facich poz\u00edci\u00ed na trhu, \u010diasto\u010dne aj preto, \u017ee n\u00e1m d\u00f4veruj\u00fa svoje d\u00f4vern\u00e9 inform\u00e1cie zahrani\u010dn\u00e9 spolo\u010dnosti, ktor\u00e9 maj\u00fa pobo\u010dky na \u00fazem\u00ed Ruska. T\u00fdka sa to nielen finan\u010dn\u00fdch procesov na\u0161ich klientov, ale aj osobn\u00fdch \u00fadajov, s ktor\u00fdmi denne pracujeme. V s\u00favislosti s t\u00fdm je ot\u00e1zka informa\u010dnej bezpe\u010dnosti jednou z na\u0161ich prior\u00edt.<\/p>\n<p><\/p>\n<p>\u010casto s\u00fa v\u0161etky obchodn\u00e9 procesy rusk\u00fdch oddelen\u00ed kontrolovan\u00e9 a deklarovan\u00e9 centr\u00e1lami zahrani\u010dn\u00fdch spolo\u010dnost\u00ed, a preto musia zodpoveda\u0165 vn\u00fatorn\u00fdm v\u0161eobecn\u00fdm skupinov\u00fdm \u0161tandardom. V poslednej dobe niektor\u00ed z na\u0161ich k\u013e\u00fa\u010dov\u00fdch klientov za\u010dali prehodnocova\u0165 svoje bezpe\u010dnostn\u00e9 politiky smerom k ich pr\u00edsnej\u0161\u00edm po\u017eiadavk\u00e1m. Samozrejme, je to spojen\u00e9 so svetov\u00fdmi trendmi rast\u00faceho po\u010dtu kybernetick\u00fdch \u00fatokov a str\u00e1t spojen\u00fdch s incidentmi poru\u0161ovania informa\u010dnej bezpe\u010dnosti. V pr\u00edpade potreby zavedenia ochrann\u00fdch prostriedkov, polit\u00edk a postupov zameran\u00fdch na zv\u00fd\u0161enie informa\u010dnej bezpe\u010dnosti spolo\u010dnosti, sa d\u00e1 ob\u00eds\u0165 aj bez certifik\u00e1cie ISO\/IEC 27001, \u010d\u00edm sa u\u0161etr\u00ed mno\u017estvo pe\u0148az\u00ed, \u010dasu a nervov. <\/p>\n<p><\/p>\n<p><img decoding=\"async\" alt=\"5 f\u00e1z nevyhnutnosti prijatia certifik\u00e1cie ISO\/IEC 27001. Popieranie\" src=\"\/wp-content\/uploads\/2020\/03\/12ebbfe2cf20ccb2be7c902456057c11.jpeg\" style=\"display:block;margin: 0 auto;\" \/><\/p>\n<p><\/p>\n<p>Dnes sa vo tendroch zahrani\u010dn\u00fdch z\u00e1kazn\u00edkov za\u010dali objavova\u0165 po\u017eiadavky na existuj\u00facu informa\u010dn\u00fa bezpe\u010dnos\u0165 v spolo\u010dnosti. Niektor\u00e9, aby si u\u013eah\u010dili kontrolu a zjednotili pr\u00edstup, stanovuj\u00fa povinn\u00fdm hodnotiacim krit\u00e9riom \u2013 existencia certifik\u00e1cie ISO\/IEC 27001.<\/p>\n<p><\/p>\n<p>U n\u00e1s to bolo takto: jeden z k\u013e\u00fa\u010dov\u00fdch medzin\u00e1rodn\u00fdch klientov, certifikovan\u00fd pod\u013ea tohto \u0161tandardu, zjavne v\u00e1\u017ene posilnil svoj glob\u00e1lny t\u00edm pre informa\u010dn\u00fa bezpe\u010dnos\u0165. Ako sme sa o tom dozvedeli? Rozhodli sa vykona\u0165 audit n\u00e1\u0161ho syst\u00e9mu riadenia informa\u010dnej bezpe\u010dnosti, preto\u017ee im poskytujeme \u00fa\u010dtovn\u00e9 slu\u017eby a person\u00e1lne administrat\u00edvy \u2013 a preto je ochrana na\u0161ich informa\u010dn\u00fdch syst\u00e9mov kriticky d\u00f4le\u017eit\u00e1 pre nich. Predch\u00e1dzaj\u00faci audit prebehol pred 3 rokmi \u2013 vtedy v\u0161etko pre\u0161lo pomerne bezbolestne. <\/p>\n<p><\/p>\n<p>Tentokr\u00e1t na n\u00e1s za\u00fato\u010dil soudr\u017en\u00fd t\u00fdm Ind\u016f, kter\u00fd obratn\u011b odhalil n\u011bkolik des\u00edtek nedostatk\u016f v na\u0161em syst\u00e9mu \u0159\u00edzen\u00ed bezpe\u010dnosti. Proces auditu p\u0159ipom\u00ednal kolo S\u00e1ns\u00e1ry \u2013 zd\u00e1lo se, \u017ee nem\u011bli v \u00famyslu dos\u00e1hnout n\u011bjak\u00e9ho z\u00e1v\u011bru b\u011bhem kontroly. Byla to nekone\u010dn\u00e1 \u0159ada ot\u00e1zek, pozn\u00e1mek, na\u0161ich koment\u00e1\u0159\u016f a d\u016fkaz\u016f o jejich re\u00e1lnosti, konferen\u010dn\u00edch hovor\u016f a dlouh\u00fdch filozofick\u00fdch debat v pokusech rozlu\u0161tit p\u0159\u00edzvuk IT security t\u00fdmu klienta. Mimochodem, audit pokra\u010duje s r\u016fznou intenzitou dodnes \u2013 \u010dasem jsme si s t\u00edm u\u017e zvykli. Tak se pot\u0159eba certifikace stala nezbytnost\u00ed sama o sob\u011b.<\/p>\n<p><\/p>\n<h4 id=\"mozhet-my-oboydemsya-iso-9001\">Mo\u017en\u00e1 se obejdeme bez ISO 9001?<\/h4>\n<p><\/p>\n<p>V\u0161ichni, kdo maj\u00ed alespo\u0148 z\u00e1kladn\u00ed znalosti o certifikaci podle jak\u00e9hokoli standardu ISO, ch\u00e1pou, \u017ee z\u00e1kladem pro ka\u017ed\u00fd z nich je certifik\u00e1t ISO 9001 \u201eSyst\u00e9m \u0159\u00edzen\u00ed kvality\u201c. Toto je pravd\u011bpodobn\u011b nejpopul\u00e1rn\u011bj\u0161\u00ed certifik\u00e1t z cel\u00e9 \u0159ady standard\u016f ISO v sou\u010dasnosti. My jsme ho nem\u011bli \u2013 a rozhodli jsme se ho nez\u00edskat. K tomu bylo n\u011bkolik d\u016fvod\u016f: <\/p>\n<p><\/p>\n<ul>\n<li>pochybn\u00e1 ekonomick\u00e1 efektivita m\u00edt tento certifik\u00e1t ve firm\u011b;<\/li>\n<li>na\u0161e vnit\u0159n\u00ed procesy byly do zna\u010dn\u00e9 m\u00edry ji\u017e p\u0159izp\u016fsobeny tomuto standardu;<\/li>\n<li>z\u00edsk\u00e1n\u00ed tohoto certifik\u00e1tu by vy\u017eadovalo dal\u0161\u00ed \u010das a pen\u00edze. <\/li>\n<\/ul>\n<p><\/p>\n<p>Rozhodli jsme se tedy okam\u017eit\u011b implementovat ISO 27001, ani\u017e bychom za\u010d\u00ednali s t\u00edm \u201esnaz\u0161\u00edm\u201c 9001.<\/p>\n<p><\/p>\n<h4 id=\"a-mozhet-vse-taki-ne-nado\">A nebo ho p\u0159ece jen nepot\u0159ebujeme?<\/h4>\n<p><\/p>\n<p>P\u0159edb\u00edh\u00e1m \u2013 mnohokr\u00e1t jsme se vr\u00e1tili k ot\u00e1zce, zda je jeho z\u00edsk\u00e1n\u00ed rozumn\u00e9. Za\u010dali jsme zkoumat tuto problematiku ze v\u0161ech stran, proto\u017ee jsme nem\u011bli v\u016fbec \u017e\u00e1dnou expert\u00edzu. A zde jsou myln\u00e9 p\u0159edstavy, kter\u00e9 n\u00e1s donutily znovu se nad touto ot\u00e1zkou zamyslet. <\/p>\n<p><em>M\u00fdlka \u010d. 1.<\/em><br \/>\nDoufali jsme, \u017ee standard n\u00e1m poskytne podrobn\u00fd kontroln\u00ed seznam, seznam politik a dal\u0161\u00edch statut\u00e1rn\u00edch dokument\u016f. Ve skute\u010dnosti se uk\u00e1zalo, \u017ee ISO\/IEC 27001 je soubor po\u017eadavk\u016f na syst\u00e9m \u0159\u00edzen\u00ed informa\u010dn\u00ed bezpe\u010dnosti a vybudovan\u00fd proces. Na z\u00e1klad\u011b toho bylo nutn\u00e9 samostatn\u011b rozhodnout, co napsat\/injektovat do na\u0161\u00ed spole\u010dnosti k dodr\u017een\u00ed po\u017eadavk\u016f standardu. <\/p>\n<p><\/p>\n<p><em>M\u00fdlka \u010d. 2.<\/em><br \/>\n\u00daprimne sme verili, \u017ee bude pre n\u00e1s sta\u010di\u0165 pre\u0161tudova\u0165 jeden dokument a uskuto\u010dni\u0165 jeho implement\u00e1ciu v relat\u00edvne kr\u00e1tkom \u010dase sami. V skuto\u010dnosti, pri \u010d\u00edtan\u00ed dokumentu, sme si uvedomili, ko\u013eko pr\u00edbuzn\u00fdch \u0161tandardov \"sa via\u017ee\" na n\u00e1\u0161 \u0161tandard a s ko\u013ek\u00fdmi \u0161tandardmi treba ma\u0165 aspo\u0148 povrchn\u00e9 znalosti. \"\u010cere\u0161ni\u010dkou na torte\" bolo ch\u00fdbanie aktu\u00e1lnych textov \u0161tandardov v otvorenom pr\u00edstupe \u2013 museli sme ich zak\u00fapi\u0165 na ofici\u00e1lnom webe ISO.<\/p>\n<p><\/p>\n<p><em>M\u00fdtus \u010d. 3.<\/em><br \/>\nBoli sme presved\u010den\u00ed, \u017ee v\u0161etko potrebn\u00e9 na pr\u00edpravu na certifik\u00e1ciu n\u00e1jdeme v otvoren\u00fdch zdrojoch. Materi\u00e1lov o ISO 27001 bolo na internete skuto\u010dne dos\u0165, av\u0161ak obsahovali ve\u013emi m\u00e1lo konkr\u00e9tnych inform\u00e1ci\u00ed. Takmer ch\u00fdbali zrozumite\u013en\u00e9 krokov\u00e9 in\u0161trukcie na pr\u00edpravu na certifik\u00e1ciu, ako aj re\u00e1lne pr\u00edpady spolo\u010dnost\u00ed, ktor\u00e9 tento \u0161tandard implementovali.<\/p>\n<p><\/p>\n<p><em>M\u00fdtus \u010d. 4.<\/em><br \/>\nNap\u00ed\u0161eme politiky, ale nebud\u00fa fungova\u0165! Naozaj, v na\u0161ej spolo\u010dnosti u\u017e m\u00e1me pr\u00edli\u0161 ve\u013ea pravidiel, nikto nebude dodr\u017eiava\u0165 e\u0161te tri desiatky nov\u00fdch polit\u00edk. V skuto\u010dnosti, na\u0161\u0165astie, na\u0161i zamestnanci sa zodpovedne postavili k \u00falohe nau\u010di\u0165 sa nov\u00e9 pravidl\u00e1 a \u00faspe\u0161ne absolvovali testovanie znalost\u00ed dokumentov syst\u00e9mu mana\u017e\u00e9rstva informa\u010dnej bezpe\u010dnosti. <\/p>\n<p><\/p>\n<p><em>M\u00fdtus \u010d. 5.<\/em><br \/>\nV tom \u010dase sme nedok\u00e1zali presne pos\u00fadi\u0165, ak\u00fd pr\u00ednos z na\u0161ich pracovn\u00fdch n\u00e1kladov z\u00edskame. Vtedy mno\u017estvo po\u017eiadaviek na tento certifik\u00e1t nebolo tak\u00e9 vysok\u00e9, a k\u013e\u00fa\u010dov\u00fd a najn\u00e1ro\u010dnej\u0161\u00ed klient sa u n\u00e1s objavil dlho pred certifik\u00e1ciou. Sk\u00fasenosti uk\u00e1zali, \u017ee sme si poradili aj bez \u0161tandardu. <\/p>\n<p><\/p>\n<p>V istom momente sme si uvedomili, \u017ee v chaotickom porad\u00ed rie\u0161ime vznikaj\u00face nedostatky v\u010faka po\u017eiadavk\u00e1m klienta. Ka\u017ed\u00fd raz sme vym\u00fd\u0161\u013eali nov\u00e9 politiky alebo rie\u0161enia. A kone\u010dne sme pri\u0161li na to, \u017ee bude ove\u013ea jednoduch\u0161ie systematizova\u0165 proces, \u010do n\u00e1m nakoniec u\u0161etr\u00ed ve\u013ea pracovn\u00fdch n\u00e1kladov. \u0160tandard bol ur\u010den\u00fd na zjednodu\u0161enie tejto \u00falohy. <\/p>\n<p><\/p>\n<p>Teraz, po dvoch rokoch, vid\u00edme trend zvy\u0161ovania po\u010dtu po\u017eiadaviek a z\u00e1ujmu o t\u00fato z\u00e1le\u017eitos\u0165 zo strany najv\u00e4\u010d\u0161\u00edch medzin\u00e1rodn\u00fdch klientov. <\/p>\n<p><\/p>\n<h4 id=\"finalnoe-reshenie\">Fin\u00e1lne rozhodnutie.<\/h4>\n<p><\/p>\n<p>Na z\u00e1ver chceme poveda\u0165, \u017ee l\u00eddri v na\u0161om odvetv\u00ed z\u00edskali certifik\u00e1t ISO\/IEC 27001, \u010do don\u00fatilo v\u0161etk\u00fdch ostatn\u00fdch ve\u013ek\u00fdch poskytovate\u013eov (vr\u00e1tane n\u00e1s) zamyslie\u0165 sa nad touto ot\u00e1zkou. Ne\u017e sa len kr\u00e1sn\u00fd \u00fadaj v marketingov\u00fdch materi\u00e1loch spolo\u010dnosti \u2013 na webovej str\u00e1nke, v soci\u00e1lnych sie\u0165ach, v reklamn\u00fdch bro\u017e\u00farach a podobne \u2013 pova\u017euje za pr\u00edjemn\u00fd bonus, stoj\u00ed za to m\u00ed\u0148a\u0165 na \u0148u to\u013ek\u00e9 zdroje? Pre n\u00e1s to znamen\u00e1 viac ne\u017e len pekn\u00e1 fr\u00e1za, a tak sme sa pustili do tohto projektu.<\/p>\n<p>Zdroj: <a content=\"nofollow\" rel=\"nofollow\" href=\"https:\/\/habr.com\/ru\/post\/491134\/\">habr.com<\/a> <\/p>","protected":false,"gt_translate_keys":[{"key":"rendered","format":"html"}]},"excerpt":{"rendered":"<p>\u0412 \u0441\u043b\u0443\u0447\u0430\u0435 \u043f\u0440\u0438\u043d\u044f\u0442\u0438\u044f \u043b\u044e\u0431\u043e\u0433\u043e \u0441\u0442\u0440\u0430\u0442\u0435\u0433\u0438\u0447\u0435\u0441\u043a\u0438 \u0432\u0430\u0436\u043d\u043e\u0433\u043e \u0440\u0435\u0448\u0435\u043d\u0438\u044f \u0434\u043b\u044f \u043a\u043e\u043c\u043f\u0430\u043d\u0438\u0438 \u0441\u043e\u0442\u0440\u0443\u0434\u043d\u0438\u043a\u0438 \u043f\u0440\u043e\u0445\u043e\u0434\u044f\u0442 \u0431\u0430\u0437\u043e\u0432\u044b\u0439 \u0437\u0430\u0449\u0438\u0442\u043d\u044b\u0439 \u043c\u0435\u0445\u0430\u043d\u0438\u0437\u043c, \u0445\u043e\u0440\u043e\u0448\u043e \u0438\u0437\u0432\u0435\u0441\u0442\u043d\u044b\u0439 \u043f\u043e\u0434 \u043d\u0430\u0437\u0432\u0430\u043d\u0438\u0435\u043c 5 \u0441\u0442\u0430\u0434\u0438\u0439 \u0440\u0435\u0430\u0433\u0438\u0440\u043e\u0432\u0430\u043d\u0438\u044f \u043d\u0430 \u0438\u0437\u043c\u0435\u043d\u0435\u043d\u0438\u044f (\u0430\u0432\u0442\u043e\u0440 \u042d. \u041a\u044e\u0431\u043b\u0435\u0440\u2013\u0420\u043e\u0441\u0441). \u0412\u044b\u0434\u0430\u044e\u0449\u0438\u0439\u0441\u044f \u043f\u0441\u0438\u0445\u043e\u043b\u043e\u0433 \u043a\u043e\u0433\u0434\u0430-\u0442\u043e \u043e\u043f\u0438\u0441\u0430\u043b\u0430 \u044d\u043c\u043e\u0446\u0438\u043e\u043d\u0430\u043b\u044c\u043d\u044b\u0435 \u0440\u0435\u0430\u043a\u0446\u0438\u0438, \u0432\u044b\u0434\u0435\u043b\u0438\u0432 5 \u043a\u043b\u044e\u0447\u0435\u0432\u044b\u0445 \u0441\u0442\u0430\u0434\u0438\u0439 \u044d\u043c\u043e\u0446\u0438\u043e\u043d\u0430\u043b\u044c\u043d\u043e\u0433\u043e \u0440\u0435\u0430\u0433\u0438\u0440\u043e\u0432\u0430\u043d\u0438\u044f: \u043e\u0442\u0440\u0438\u0446\u0430\u043d\u0438\u0435, \u0433\u043d\u0435\u0432, \u0442\u043e\u0440\u0433, \u0434\u0435\u043f\u0440\u0435\u0441\u0441\u0438\u044f \u0438, \u043d\u0430\u043a\u043e\u043d\u0435\u0446, \u043f\u0440\u0438\u043d\u044f\u0442\u0438\u0435. \u041c\u044b \u043f\u043e\u0434\u0433\u043e\u0442\u043e\u0432\u0438\u043b\u0438 \u0446\u0438\u043a\u043b \u0441\u0442\u0430\u0442\u0435\u0439, \u043f\u043e\u0441\u0432\u044f\u0449\u0435\u043d\u043d\u044b\u0445 \u0441\u0435\u0440\u0442\u0438\u0444\u0438\u043a\u0430\u0446\u0438\u0438 \u043f\u043e ISO 27001, \u0433\u0434\u0435 [&hellip;]<\/p>\n","protected":false,"gt_translate_keys":[{"key":"rendered","format":"html"}]},"author":1,"featured_media":73189,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[688],"tags":[],"class_list":["post-73188","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-administrirovanie"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 5.0.4 - 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