{"id":2100,"date":"2019-10-25T15:53:33","date_gmt":"2019-10-25T12:53:33","guid":{"rendered":"https:\/\/prohoster.info\/?page_id=2100"},"modified":"2026-10-03T17:53:01","modified_gmt":"2026-10-03T15:53:01","slug":"terms-of-service","status":"publish","type":"page","link":"https:\/\/prohoster.info\/sl\/kompaniya\/terms-of-service","title":{"rendered":"Pogoji zagotavljanja storitev"},"content":{"rendered":"<div class=\"wp-block-cover has-parallax\"><div class=\"wp-block-cover__image-background wp-image-107659 has-parallax\" style=\"background-position:50% 50%;background-image:url(https:\/\/prohoster.info\/wp-content\/uploads\/page\/pravila.webp)\"><\/div><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<h1 class=\"wp-block-heading has-text-align-center has-white-color has-text-color\">Pogoji zagotavljanja storitev<\/h1>\n\n\n\n<p class=\"has-text-align-center has-white-color has-text-color wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n<\/div><\/div>\n\n\n<section class=\"d_search\" style=\"margin-top:0px\"><div class=\"container\"><div class=\"iva_domainSearch\"><div class=\"three_fourth last\"><span id=\"aria-label-source\" style=\"display:none;\">Vnesite domeno<\/span><form action=\"https:\/\/2dm.prohoster.info\/domain-registration\/index.php\" method=\"post\"><input type=\"hidden\" name=\"token\" value=\"bbd8e065798a94ff236b9aafc078de5df156075c\" \/><span class=\"web_abbr\"><\/span><label>www. <input type=\"text\" id=\"domain-input-field\" name=\"domain\" aria-label=\"Vnesite domeno\" value=\"\" size=\"35\"><\/label><div class=\"select_wrapper ds100\"><\/div><button type=\"submit\" id=\"Submit\" class=\"btn medium flat domainSearch orange\"><span>I\u0161samiai<\/span><\/button><\/form><script>\r\n    (function() {\r\n        window.addEventListener(\"load\", function() {\r\n            const source = document.getElementById(\"aria-label-source\");\r\n            const input = document.getElementById(\"domain-input-field\");\r\n            if (source && input) {\r\n                \/\/ \u0411\u0435\u0440\u0435\u043c \u043f\u0435\u0440\u0435\u0432\u0435\u0434\u0435\u043d\u043d\u044b\u0439 \u0442\u0435\u043a\u0441\u0442 \u0438\u0437 span \u0438 \u043a\u043b\u0430\u0434\u0435\u043c \u0432 aria-label\r\n                input.setAttribute(\"aria-label\", source.innerText.trim());\r\n            }\r\n        });\r\n    })();\r\n    <\/script><\/div><\/div><\/div><\/section>\n\n\n\n<div class=\"container\"> \n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\" style=\"font-size:30px\">Pogoji uporabe storitev ProHoster<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">To <strong>Uporabni\u0161ka pogodba<\/strong> (v nadaljevanju \"Pogodba\") ureja pogoje za uporabo spletne strani <strong><a href=\"https:\/\/prohoster.info\/sl\/\">https:\/\/prohoster.info<\/a><\/strong> in vseh storitev, ki jih nudi podjetje <strong>IT WEB LTD<\/strong> (Reg. \u0161t. 2088463, Registrirani naslov: Intershore Chambers, Road Town, Tortola, P.O. Box 4342, Britanski Devi\u0161ki otoki), ki deluje pod blagovno znamko <strong>ProHoster<\/strong> (Naslov poslovanja: Tulpenstraat 6, Meppel, Nizozemska) (v nadaljevanju \"Podjetje\", \"Mi\").<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Z uporabo Spletne strani in\/ali storitev Podjetja uporabnik potrjuje, da se je popolnoma seznanil s pogoji te Pogodbe in jih v celoti sprejema.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1. Splo\u0161ne dolo\u010dbe<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>1.1.<\/strong> Podjetje nudi storitve <a href=\"https:\/\/prohoster.info\/sl\/hosting\/\" title=\"\">gostovanja<\/a>, <a href=\"https:\/\/prohoster.info\/sl\/vps\/\" title=\"\">VPS\/VDS<\/a>, <a href=\"https:\/\/prohoster.info\/sl\/server\/\" title=\"\">namenskih stre\u017enikov<\/a>, <a href=\"https:\/\/prohoster.info\/sl\/domain\/\" title=\"\">registracijo domen<\/a>, <a href=\"https:\/\/prohoster.info\/sl\/ssl-sertifikat\/\" title=\"\">SSL-certifikatov<\/a> in spremljajo\u010de storitve.<br><strong>1.2.<\/strong> Podjetje si prid reserves pravico, da kadarkoli spremeni pogoje Pogodbe brez predhodnega obvestila. Veljavna razli\u010dica je vedno dostopna na Spletni strani.<br><strong>1.3.<\/strong> V primeru nesoglasja s pogoji Pogodbe je uporabnik dol\u017ean prenehati z uporabo storitev.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">2. Registracija in ra\u010dun<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>2.1.<\/strong> Za pridobitev storitev je uporabnik dol\u017ean <a href=\"https:\/\/billing.prohoster.info\/register.php?language=english\" rel=\"nofollow\" title=\"\">ustvariti ra\u010dun<\/a> in zagotoviti verodostojne informacije.<br><strong>2.2.<\/strong> Uporabnik nosi odgovornost za varovanje podatkov za prijavo v ra\u010dun.<br><strong>2.3.<\/strong> Vse dejavnosti, izvedene z uporabo ra\u010duna, se \u0161tejejo za dejavnosti uporabnika.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>La\u017ena identifikacija in kr\u0161itve KYC<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Zagotavljanje neto\u010dnih osebnih podatkov, uporaba ponarejenih ali ukradenih dokumentov, pa tudi fiktivna registracija pravnih oseb se obravnava kot goljufija. V tak\u0161nih primerih se lahko informacije posredujejo pristojnim organom pregona v skladu z veljavno zakonodajo, prav tako pa se lahko popolnoma blokira ra\u010dun.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">3. Pogoji zagotavljanja storitev<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>3.1.<\/strong> Storitve se nudijo \"kot je\" (as is), brez kakr\u0161nih koli jamstev za neprekinjeno ali breznapak delovanje.<br><strong>3.2.<\/strong> Podjetje si prid reserves pravico izvajati tehni\u010dne postopke, ki za\u010dasno omejijo dostop do storitev.<br><strong>3.3.<\/strong> Podjetje ne prevzema odgovornosti za motnje, ki jih povzro\u010dijo tretje osebe, vi\u0161ja sila ali te\u017eave na strani stranke.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">4. Pla\u010dilo in obra\u010dunavanje<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>4.1.<\/strong> Storitve so na voljo pod pogoji predpla\u010dila.<br><strong>4.2.<\/strong> Uporabnik se zavezuje, da bo <strong>pravo\u010dasno pla\u010dal<\/strong> storitve v skladu z izbranim tarifnim na\u010drtom.<br><strong>4.3<\/strong>. V primeru zamude s pla\u010dilom ima podjetje pravico, da prekinja ali ustavi izvajanje storitev.<br><strong>4.4.<\/strong> Vsi pla\u010dila se \u0161tejejo za kon\u010dna, razen \u010de je v politiki vra\u010dila dolo\u010deno druga\u010de.<\/p>\n\n\n\n<h2 id=\"refund\" class=\"wp-block-heading\">5. Vra\u010dila in spori<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>5.1.<\/strong> Vra\u010dilo sredstev je mo\u017eno le za <strong>storitev <a href=\"https:\/\/prohoster.info\/sl\/hosting\/\" title=\"\">gostovanja<\/a><\/strong> ili <strong><a href=\"https:\/\/prohoster.info\/sl\/vps\/\" title=\"\">VPS (virtualni stre\u017eniki)<\/a><\/strong>. Pod pogojem, da storitev ne ustreza navedenim zna\u010dilnostim. Vra\u010dilo sredstev za druge storitve ni predvideno.<br><strong>5.2.<\/strong> Rok za obdelavo vra\u010dila zna\u0161a <strong>do 14 delovnih dni<\/strong>.<br><strong>5.3.<\/strong> Vra\u010dilo se izvede na ra\u010dun uporabnika ali na pla\u010dilni sistem po presoji podjetja. Prav tako je mo\u017eno prenesti sredstva drugemu uporabniku. Minimalni znesek za dvig sredstev je 10$.<br><strong>5.4.<\/strong> Iz zneska vra\u010dila se od\u0161teje provizija pla\u010dilnega sistema (min. 5$, provizija za plin v mre\u017ei USDT TRC20).<br><strong>5.5.<\/strong> V primerih, ko so dejanja uporabnika neposredno ali posredno povzro\u010dila podjetju izgube, se z zneska vra\u010dila od\u0161teje znesek stro\u0161kov.<br><strong>5.6.<\/strong> Vra\u010dilo sredstev se izvede na zahtevo prek <a href=\"https:\/\/billing.prohoster.info\/submitticket.php?step=2&amp;deptid=1&amp;language=english\" rel=\"nofollow\" title=\"\"><strong>sistema za podporo<\/strong><\/a>.<br><strong>5.7.<\/strong> Uporabnik, ki kr\u0161i eno ali ve\u010d to\u010dk pravil, je prikraj\u0161an za mo\u017enost vra\u010dila sredstev.<br><strong>5.8.<\/strong> V primeru, da vlo\u017eite prito\u017ebo ali spor glede pla\u010dila neposredno preko pla\u010dilnega sistema, si podjetje pridr\u017euje pravico, da ustavi vse storitve brez obveznosti vra\u010dila pla\u010danih sredstev. Da bi prepre\u010dili tak\u0161ne situacije in hitro re\u0161ili vpra\u0161anje, priporo\u010damo, da se najprej obrnete na na\u0161o podporo.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">6. Prepovedana dejavnost<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Uporabniku je prepovedano uporabljati storitve <strong>ProHoster<\/strong> za:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>6.1.<\/strong> Na stre\u017enikih je prepovedano objavljati pornografske vsebine, pozive k odstranitvi oblasti, kr\u0161itvi javnega reda, hack\/crack vire, karti\u010darstvo, botnet, phishing, viruse, goljufije, brute, skeniranje, DMCA, droge (pra\u0161ki me\u0161anic itd.).<br><strong>6.2.<\/strong> Strogo je prepovedan Email spam v kakr\u0161ni koli obliki, prav tako uporaba PMTA.<br><strong>6.3.<\/strong> Dejavnost, ki lahko privede do blacklisting IP (SpamHaus, SpamCop, StopForumSpam, antivirusne baze in drugi \u010drni seznami).<br><strong>6.4.<\/strong> Prepovedano je objavljati na svojem virtualnem web stre\u017eniku informacije, ki so v nasprotju s pravili mednarodnega prava.<br><strong>6.5.<\/strong> Prepovedano je izvajati dejanja, ki neposredno ali posredno ustvarjajo gro\u017enje dolo\u010denemu posamezniku ali skupini ljudi.<br><strong>6.6.<\/strong> Prepovedano je shranjevanje, uporaba, \u0161irjenje virusov, zlonamerne programske opreme in druge programske opreme, povezane z njimi.<br><strong>6.7.<\/strong> Pove\u010dano obremenitev omre\u017eja ali stre\u017enikov lahko privede do blokiranja stre\u017enika.<br><strong>6.8.<\/strong> Prepovedane so aktivnosti, ki kr\u0161ijo zakone dr\u017eave, kjer se nahajajo ustrezne storitve.<br><strong>6.9.<\/strong> ProHoster si pridr\u017euje pravico, da blokira ali omeji dostop do spletnega vira, \u010de programska oprema navedenega vira lahko povzro\u010di ali povzro\u010da kr\u0161itve funkcionalnosti programsko-strojne opreme in lahko privede do napak v delovanju sistema.<br><strong>6.10.<\/strong> Stranka nosi popolno odgovornost za informacije, ki se nahajajo na najetih stre\u017enikih podjetja.<br><strong>6.11.<\/strong> Stranka mora na prejeto prito\u017ebo odgovoriti v najkraj\u0161em mo\u017enem \u010dasu. V nasprotnem primeru se zagotavljanje storitve za\u010dasno ustavi in \u200b\u200bvse informacije stranke se izbri\u0161ejo. ProHoster si pridr\u017euje pravico, da prekli\u010de zagotavljanje storitve, za katero je bila prejeta prito\u017eba, brez vra\u010dila sredstev.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Samo za VPS (Prepovedano)<\/h2>\n\n\n\n<ul class=\"wp-block-list no_marker disc\">\n<li>Rudarjenje kriptovalut in vse, kar je povezano z namestitvijo vozli\u0161\u010d.<\/li>\n\n\n\n<li>Zagon igralnih stre\u017enikov.<\/li>\n\n\n\n<li>25. port je blokiran na osnovnih storitvah VPS.<\/li>\n\n\n\n<li>Xray ni na voljo na OVZ virtualizaciji (lahko se za\u017eene samo na KVM). <\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">SSL<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Izdaja SSL certifikatov od tak\u0161nih certifikacijskih centrov kot so <a href=\"https:\/\/www.sectigo.com\/knowledge-base\/detail\/Banned-Country-List-1527076085907\" target=\"_blank\" rel=\"noopener nofollow\" title=\"\">Sectigo<\/a> in <a href=\"https:\/\/knowledge.digicert.com\/solution\/embargoed-countries-and-regions\" target=\"_blank\" rel=\"noopener nofollow\" title=\"\">DigiCert<\/a>, je prepovedana za dr\u017eave: BLR, CUB, IRN, PRK, RUS, SYR, VEN.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Podjetje si pridr\u017euje pravico, da takoj blokira storitev brez opozorila ob ugotovitvi kr\u0161itev.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u010ce nas \u017eelite obvestiti o zlorabah ali objavi nezakonitih vsebin na na\u0161i infrastrukturi, prosimo, uporabite ustrezni <a href=\"https:\/\/billing.prohoster.info\/submitticket.php?step=2&amp;deptid=1&amp;language=english\" rel=\"nofollow\" title=\"\">oblika za po\u0161iljanje prito\u017eb<\/a> <strong>(Oddelek za zlorabe)<\/strong>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">7. Vsebina in podatki uporabnika<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>7.1.<\/strong> Uporabnik nosi <strong>popolno odgovornost<\/strong> za objavljeno vsebino.<br><strong>7.2.<\/strong> Podjetje ne nadzoruje vsebine podatkov uporabnika in ne nosi odgovornosti za njihovo izgubo.<br><strong>7.3.<\/strong> Uporabnik mora samostojno skrbeti za varnostno kopiranje svojih podatkov.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">8. Omejitev odgovornosti<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>8.1.<\/strong> Podjetje ne nosi odgovornosti za:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">     <strong>8.1.1.<\/strong> izgubljen dobi\u010dek;<br>     <strong>8.1.2.<\/strong> izgubo podatkov;<br>     <strong>8.1.3.<\/strong> posredne ali naklju\u010dne \u0161kode;<br>     <strong>8.1.4.<\/strong> ustavitve nezakonitih storitev.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>8.2.<\/strong> Skupna <strong>odgovornost podjetja<\/strong> ne more presegati znesek, pla\u010dan s strani uporabnika v zadnjem obra\u010dunskem obdobju.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">9. Preklic storitve<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>9.1.<\/strong> Podjetje si pridr\u017euje pravico, da zavrne zagotavljanje storitev uporabniku v primeru neprimernih in \u017ealjivih ravnanj, ki \u017ealitijo \u010dast in dostojanstvo zaposlenih podjetja.<br><strong>9.2.<\/strong> Podjetje si pridr\u017euje pravico, da prekine zagotavljanje storitev (po lastni presoji) v primeru kr\u0161itve enega ali ve\u010d \u010dlenov teh pravil s strani uporabnika.<br><strong>9.3.<\/strong> Podjetje si pridr\u017euje pravico, da prepoveduje objavo vsebin, ki niso sprejemljive z vidika splo\u0161nih na\u010del humanizma.<br><strong>9.4.<\/strong> Storitveni okvir si pridr\u017euje pravico, da enostransko in brez obrazlo\u017eitve prekine storitev uporabnika brez mo\u017enosti obnove.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">10. Osebni podatki<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>10.1.<\/strong> Obdelava osebnih podatkov se izvaja v skladu z <strong><a href=\"https:\/\/prohoster.info\/sl\/kompaniya\/privacy-policy\/\" title=\"\">Politiko zasebnosti<\/a><\/strong>.<br><strong>10.2.<\/strong> Z uporabo storitev se uporabnik strinja z obdelavo svojih podatkov.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">11. Vi\u0161ja sila<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Podjetje je opro\u0161\u010deno odgovornosti za neizpolnitev obveznosti zaradi vi\u0161je sile, vklju\u010dno, a ne omejeno na: naravne nesre\u010de, okvare omre\u017eij, delovanje dr\u017eavnih organov.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">12. Uporabno pravo<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>12.1.<\/strong> To Pogoji sporazuma se urejajo z veljavno zakonodajo.<br><strong>12.2.<\/strong> Vsi spori se re\u0161ujejo s pogajanji.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">13. Kontaktni podatki<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Za vsa vpra\u0161anja, povezana s tem sporazumom, se lahko uporabnik obrne na podporo preko:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Spletna stran:<\/strong> <a href=\"https:\/\/prohoster.info\/sl\/\" title=\"https:\/\/prohoster.info\">https:\/\/prohoster.info<\/a><br><strong>Osebni ra\u010dun:<\/strong> <a rel=\"nofollow\" href=\"https:\/\/billing.prohoster.info\" title=\"https:\/\/billing.prohoster.info\">https:\/\/billing.prohoster.info<\/a><br><strong>Elektronska po\u0161ta:<\/strong> support@prohoster.info<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Ime blagovne znamke:<\/strong> ProHoster<br><strong>Naslov poslovanja:<\/strong> Tulpenstraat 6, Meppel, Nizozemska<br><strong>Pravna oseba:<\/strong> IT WEB LTD<br><strong>\u0160tevilka registracije:<\/strong> 2088463<br><strong>Registrirani naslov:<\/strong> Intershore Chambers, Road Town, Tortola, P.O. Box 4342, Britanski devi\u0161ki otoki<\/p>\n\n\n\n<\/div>","protected":false},"excerpt":{"rendered":"<p>\u0423\u0441\u043b\u043e\u0432\u0438\u044f \u043f\u0440\u0435\u0434\u043e\u0441\u0442\u0430\u0432\u043b\u0435\u043d\u0438\u044f \u0443\u0441\u043b\u0443\u0433 ProHoster \u041d\u0430\u0441\u0442\u043e\u044f\u0449\u0435\u0435 \u041f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u0442\u0435\u043b\u044c\u0441\u043a\u043e\u0435 \u0441\u043e\u0433\u043b\u0430\u0448\u0435\u043d\u0438\u0435 (\u0434\u0430\u043b\u0435\u0435 \u2014 \u00ab\u0421\u043e\u0433\u043b\u0430\u0448\u0435\u043d\u0438\u0435\u00bb) \u0440\u0435\u0433\u0443\u043b\u0438\u0440\u0443\u0435\u0442 \u0443\u0441\u043b\u043e\u0432\u0438\u044f \u0438\u0441\u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u043d\u0438\u044f \u0441\u0430\u0439\u0442\u0430 https:\/\/prohoster.info \u0438 \u0432\u0441\u0435\u0445 \u0443\u0441\u043b\u0443\u0433, \u043f\u0440\u0435\u0434\u043e\u0441\u0442\u0430\u0432\u043b\u044f\u0435\u043c\u044b\u0445 \u043a\u043e\u043c\u043f\u0430\u043d\u0438\u0435\u0439 IT WEB LTD (Reg. No. 2088463, Registered address: Intershore Chambers, Road Town, Tortola, P.O. 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