{"id":38420,"date":"2019-10-31T22:23:38","date_gmt":"2019-10-31T19:23:38","guid":{"rendered":"https:\/\/prohoster.info\/blog\/delaem-svoj-google-call-screening-na-osnove-voximplant-i-dialogflow\/"},"modified":"2019-10-31T22:23:38","modified_gmt":"2019-10-31T19:23:38","slug":"delaem-svoj-google-call-screening-na-osnove-voximplant-i-dialogflow","status":"publish","type":"post","link":"https:\/\/prohoster.info\/sl\/blog\/administrirovanie\/delaem-svoj-google-call-screening-na-osnove-voximplant-i-dialogflow","title":{"rendered":"Ustvarjamo na\u0161 Google Call Screening na osnovi Voximplant in Dialogflow","gt_translate_keys":[{"key":"rendered","format":"text"}]},"content":{"rendered":"

\"Ustvarjamo<\/a><\/noindex>
\nMorda ste sli\u0161ali ali brali o funkciji Call Screening, ki jo je Google predstavil za svoje telefonske naprave Pixel v ZDA. Ideja je odli\u010dna \u2013 ko prejmete klic, virtualni asistent za\u010dne komunicirati, medtem ko vi vidite ta pogovor v obliki klepeta in v vsakem trenutku lahko za\u010dnete govoriti namesto asistenta. To je zelo koristno v dana\u0161njih \u010dasih, ko skoraj polovica klicev \u2013 to je spam<\/a><\/noindex>, vendar ne \u017eelite zamuditi pomembnih klicev nekoga, ki ni v va\u0161em seznamu stikov. Edina te\u017eava je, da je ta funkcionalnost na voljo le na telefonu Pixel in le v ZDA. No, ovire so, da jih premagamo, prav? Zato smo se odlo\u010dili, da povemo, kako narediti podobno re\u0161itev z uporabo Voximplant in Dialogflow. Prosim, preberite naprej.
\n<\/a><\/noindex><\/p>\n

Arhitektura<\/h2>\n

\nPredlagam, da ne porabimo \u010dasa za razlago, kako delujeta Voximplant in Dialogflow, \u010de \u017eelite, lahko na spletu enostavno najdete informacije. Torej, se spoznamo s samo konceptom na\u0161ega Call Screening.<\/p>\n

Predpostavimo, da imate \u017ee kak\u0161no telefonsko \u0161tevilko, ki jo uporabljate vsak dan in na katero prejemate pomembne klice. V tem primeru potrebujemo drugo \u0161tevilko, ki bo navedena povsod \u2013 v e-po\u0161ti, na vizitki, ko izpolnjujete spletne obrazce itd. Ta \u0161tevilka bo povezana s sistemom obdelave naravnega jezika (v na\u0161em primeru Dialogflow) in preusmerjala klice na va\u0161o glavno \u0161tevilko, le \u010de to \u017eelite. Kot shema to izgleda takole (slika je klikabilna):
\n\"Ustvarjamo<\/a><\/noindex>
\nRazumevajo\u010d arhitekturo, se lahko lotimo implementacije, vendar z eno pripombo: ne bomo izdelali mobilne<\/b> aplikacije, da prika\u017eemo dialog med Dialogflow in prihajajo\u010dim klicateljem, ustvarili bomo enostavno spletno<\/b>-aplikacijo z ri\u0161em dialoga, da jasno poka\u017eemo princip delovanja Call Screening. V tej aplikaciji bo gumb Intervene, ob katerem bo Voximplant povezal prihajajo\u010dega klicatelja s klicanim, \u010de se ta odlo\u010di, da \u017eeli govoriti sam.<\/p>\n

Implementacija<\/h2>\n

\nPrijavite se v svoj ra\u010dun Voximplant<\/a><\/noindex> in ustvarite novo aplikacijo, na primer screening:<\/p>\n

\"Ustvarjamo
\nOdprite odsek '\u0160tevilke'<\/a><\/noindex> in kupite \u0161tevilko, ki bo delovala kot posrednik:<\/p>\n

\"Ustvarjamo
\nNato vstopite v aplikacijo screening, v razdelku '\u0160tevilke', zavihek 'Na voljo'. Tukaj boste videli pravkar kupljeno \u0161tevilko. Pove\u017eite jo z aplikacijo s klikom na gumb 'Pove\u017ei' \u2013 v pojavnem oknu pustite vse privzete vrednosti in pritisnite 'Pove\u017ei'.<\/p>\n

Obstaja v aplikaciji, preidite na zavihek 'Skripti' in ustvarite skripto myscreening \u2013 v njej uporabimo kodo iz \u010dlanka Kako uporabiti Dialogflow konektor<\/a><\/noindex>. Ob tem bo koda nekoliko spremenjena, ker moramo 'videti' dialog med klicateljem in asistentom; vso kodo lahko pridobite tukaj<\/a><\/noindex>.<\/p>\n

POZOR: spremeniti boste morali vrednost spremenljivke server na ime va\u0161ega ngrok stre\u017enika (podrobnosti o ngrok bodo kmalu navedene). Prav tako vstavite svoje vrednosti v vrstici 31, kjer je your phone number \u2013 va\u0161 glavni \u0161tevilka (npr. osebni mobilni), in voximplant number \u2013 \u0161tevilka, ki ste jo nedavno kupili.<\/p>\n

outbound_call = VoxEngine.callPSTN(\u201cYOUR PHONE NUMBER\u201d, \u201cVOXIMPLANT NUMBER\u201d)<\/code><\/pre>\n
\nKlic callPSTN se bo zgodil, ko se odlo\u010dite, da boste vstopili v pogovor in osebno spregovorili z dohodnim klicateljem.<\/p>\n
Ko shranite skripto, jo morate povezati s kupljeno \u0161tevilko. V ta namen, \u0161e vedno znotraj va\u0161e aplikacije, preidite na zavihek 'Usmerjanje', da ustvarite novo pravilo \u2013 gumb 'Novo pravilo' v zgornjem desnem kotu. Vnesite ime (npr. allcalls), pustite masko privzeto (.* \u2013 kar pomeni, da bodo vsi dohodni klici obdelani s skripti, izbranimi za to pravilo) in navedite skripto myscreening.<\/p>\n
\"Ustvarjamo
\nShrani pravilo.<\/p>\n
Od zdaj naprej je telefonska \u0161tevilka povezana z skripto. Zadnje, kar morate storiti, je povezati bota z aplikacijo. V ta namen preidite na zavihek 'Dialogflow-konektor', kliknite gumb 'Dodaj Dialogflow agent' v zgornjem desnem kotu in nalo\u017eite JSON datoteko svojega agenta Dialogflow.<\/p>\n
\"Ustvarjamo
\n\u010ce potrebujete agenta za primerjavo\/testiranje, lahko vzamete na\u0161ega na tej povezavi: github.com\/aylarov\/callscreening\/tree\/master\/dialogflow<\/a><\/noindex>. Samo ne zahtevajte od njega preve\u010d, to je le primer, ki ga lahko prosto predelate, kot \u017eelite, in brez zadr\u017ekov delite rezultate \ud83d\ude42<\/p>\n
Preprost backend na NodeJS<\/h2>\n
\nPostavimo preprost backend na nodu, na primer, tak\u0161en:
\ngithub.com\/aylarov\/callscreening\/tree\/master\/nodejs<\/a><\/noindex><\/p>\n
To je obi\u010dajna aplikacija, ki zahteva le dve ukazi za zagon:<\/p>\n
npm install\nnode index.js\n<\/code><\/pre>\n
\nServer bo zaganjal na 3000 vrata va\u0161e naprave, zato za povezovanje z oblakom Voximplant uporabljamo orodje ngrok. Ko ga namestite, ngrok<\/a><\/noindex>, ga za\u017eenite z za\u0161\u010dito:<\/p>\n
ngrok http 3000<\/code><\/pre>\n
\nVideli boste domeno, ki jo je ngrok generiral za va\u0161 lokalni stre\u017enik \u2013 kopirajte jo in jo vstavite v spremenljivko server.<\/p>\n
Korisnik<\/h2>\n
\nKlientska aplikacija izgleda kot preprost klepet, ki ga lahko prenesete \u043e\u0442\u0441\u044e\u0434\u0430<\/a><\/noindex>.<\/p>\n
Preprosto kopirajte vse datoteke v poljuben imenik na va\u0161em spletnega stre\u017eniku in delovalo bo. V datoteki script.js spremenite vrednost spremenljivke server na domeno ngrok in vrednost spremenljivke callee na \u0161tevilko, ki ste jo kupili. Shrani datoteko in odprite aplikacijo v brskalniku. \u010ce je vse v redu, boste videli povezavo WebSocket v orodni vrstici razvijalca.<\/p>\n
Demo<\/h2>\n
\nAplikacijo v akciji lahko vidite v tem videu:<\/p>\n
\r\n        \"Predvajaj\r\n        
<\/div>\r\n    <\/div><\/center>
\nP. S. \u0415\u0441\u043b\u0438 \u043d\u0430\u0436\u0430\u0442\u044c \u043d\u0430 \u043a\u043d\u043e\u043f\u043a\u0443 Intervene, \u0442\u043e \u043f\u043e\u0437\u0432\u043e\u043d\u0438\u0432\u0448\u0438\u0439 \u0431\u0443\u0434\u0435\u0442 \u043d\u0430\u043f\u0440\u0430\u0432\u043b\u0435\u043d \u043d\u0430 \u043c\u043e\u0439 \u043d\u043e\u043c\u0435\u0440 \u0442\u0435\u043b\u0435\u0444\u043e\u043d\u0430, \u0430 \u0435\u0441\u043b\u0438 \u043d\u0430\u0436\u0430\u0442\u044c \u043d\u0430 Disconnect \u2013 \u0442\u043e \u0431\u0443\u0434\u0435\u0442…? \u0412\u0435\u0440\u043d\u043e, \u0437\u0432\u043e\u043d\u043e\u043a \u0431\u0443\u0434\u0435\u0442 \u0440\u0430\u0437\u044a\u0435\u0434\u0438\u043d\u0435\u043d.
\n
Izvor: habr.com<\/a><\/p>","protected":false,"gt_translate_keys":[{"key":"rendered","format":"html"}]},"excerpt":{"rendered":"
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