Paunenge uchiita chero sarudzo yakakosha yekambani, vashandi vanoenda kuburikidza neyakagadziriswa nzira yekudzivirira, inozivikanwa se5 nhanho dzekupindura shanduko (naE. KΓΌbler-Ross). Imwe nyanzvi yezvepfungwa yakakurumbira yakambotsanangura maitiro emanzwiro, ichiratidza 5 nhanho dzinokosha dzekupindura mupfungwa: kuramba, kutsamwa, bargain, kuora mwoyo uye pakupedzisira Adoption. Isu takagadzirira nhevedzano yezvinyorwa zvakatsaurirwa kune ISO 27001 certification, kwatinozotarisa kune yega yega nhanho. Nhasi tichataura pamusoro pekutanga kwavo - kuramba.
Kuwana chitupa cheISO 27001 "chekuratidza" mafaro asina chokwadi, nekuti zvinoda kugadzirira kwenguva refu uye kunodhura. Uyezve, sezvazvinoratidza , chiyero ichi hachina kufarirwa zvakanyanya muRussian Federation: kusvika nhasi, makambani makumi manomwe chete akave akasimbiswa kuti aite maererano. Panguva imwecheteyo, iyi ndeimwe yemitemo yakakurumbira kune dzimwe nyika, kusangana nekukura kwekuda kwebhizimisi mumunda wekuchengetedzwa kwemashoko.
Kambani yedu inopa huwandu hwakazara hweoutsourcing masevhisi emabasa e accounting: accounting uye mutero accounting, mubhadharo uye manejimendi evashandi. Isu tinotora imwe yenzvimbo dzinotungamira dzemusika, kunyanya nekuda kwekuti makambani ekunze ane mapazi muRussia anovimba nesu neruzivo rwavo rwakavanzika. Izvi zvinoshanda kwete chete kune vatengi vedu zvemari maitiro, asiwo kune yega data yatinoshanda nayo zuva nezuva. Panyaya iyi, nyaya yekuchengetedzwa kwemashoko ndeimwe yezvatinokoshesa.
Kazhinji, maitiro ese ebhizinesi emapoka eRussia anodzorwa uye anoziviswa nemahofisi makuru emakambani ekunze, uye nekudaro anofanirwa kutevedzera mukati meboka-yakawanda zviyero. Munguva pfupi yapfuura, vamwe vevatengi vedu vakakosha vatanga kudzokorora marongero avo ekuchengetedza munzira yekuvaomesa. Ehe, izvi zvinokonzerwa nemaitiro epasi rose muhuwandu huri kukura hwekurwiswa kwecyber uye kurasikirwa kwakabatana nezviitiko zvekutyora kuchengetedzwa kweruzivo.Kana zvichidikanwa kuita matanho ekudzivirira, marongero uye maitiro ane chinangwa chekuwedzera kuchengetedzwa kweruzivo rwekambani, unogona kuita pasina ISO. / IEC 27001 certification, kuchengetedza nokudaro mari yakawanda, nguva uye tsinga.
Nhasi, zvinodiwa zvekuchengetedzwa kweruzivo rwuripo mukambani zvatanga kuoneka mumatenda kubva kune vatengi vekunze. Vamwe, kuitira kurerutsa kuoneswa kwavo uye kubatanidza nzira, vanoisa inosungirwa yekuongorora chiyero - kuvapo kwe ISO/IEC 27001 certification.
Izvi ndizvo zvataona: Mumwe wevatengi vedu vakakosha vepasirese vakapihwa chitupa kune iyi chiyero anoita kunge akasimbisa zvakanyanya timu yayo yepasi rose yekuchengetedza ruzivo. Takaziva sei pamusoro peizvi? Vakafunga kuongorora yedu ruzivo rwekuchengetedza manejimendi system, nekuti tinovapa masevhisi eakaunzi uye manejimendi evashandi - uye, nekudaro, kuchengetedzeka kwemasisitimu edu eruzivo kwakakosha zvakanyanya kwavari. Ongororo yapfuura yakaitwa makore matatu apfuura - panguva iyoyo zvese zvakafamba zvisingarwadze.
Panguva ino, timu yevaIndia ine hushamwari yakatirwisa, neungwaru kuburitsa zvikanganiso zvakati wandei mukuchengetedza kwedu manejimendi system. Maitiro ekuongorora akafanana nevhiri reSamsara - zvaiita sekunge musimboti vaive vasina chinangwa chekusvika chero poindi yekupedzisira sechikamu chekuongorora. Yakanga iri tambo isingaperi yemibvunzo, makomendi, zvirevo zvedu uye humbowo hwechokwadi chavo, nhare dzemusangano uye hurukuro dzehuzivi dzakarebesa mukuyedza kuziva mataurirwo emutengi timu yekuchengetedza yeIT. Nenzira, kuongororwa kunoenderera mberi nemhando dzakasiyana dzekusimba kusvika nhasi - nekufamba kwenguva, tasvika pakubvumirana neizvi. Saka, kudiwa kwechitupa kwamuka kwega.
Pamwe isu tinogona kuita ne ISO 9001?
Wese munhu akanyanya kana kushoma savvy panyaya yechitupa zvinoenderana nechero ISO zviyero anonzwisisa kuti hwaro hweumwe neumwe wavo ISO 9001 "Quality Management System" chitupa. Ichi ndicho chitupa chakanyanya kufarirwa parizvino mumutsara wese weISO zviyero. Takanga tisina - uye takasarudza kusaiwana. Paiva nezvikonzero zvakawanda zveizvi:
- kusashanda zvakanaka kwehupfumi kwekambani ine chitupa ichi;
- maitiro edu emukati, kazhinji, akange atove pedyo nechiyero ichi;
- Kuwana chitupa ichi kunoda imwe nguva nemari.
Saizvozvo, takasarudza kuita nekukurumidza ISO 27001, tisina kutanga ne "lighter" 9001.
Kana kuti pamwe haisati yakafanira?
Tichitarira mberi, takadzokera kakawanda kumubvunzo wokuti zvine mufungo here kuiwana. Takatanga kudzidza nyaya yacho kubva kumativi ose, nokuti takanga tisina unyanzvi zvachose. Uye heino pfungwa dzisiridzo dzakaita kuti tifunge nezvenyaya iyi zvakare.
Kusanzwisisa #1.
Taitarisira kuti chiyero chaizotipa runyoro rwekutarisa, runyorwa rwemitemo uye mamwe magwaro emutemo. Muchokwadi, zvakazoitika kuti ISO/IEC 27001 seti yezvinodiwa kune iyo ruzivo chengetedzo management system pachayo uye maitiro ari kuvakwa. Zvichibva pazviri, zvaive zvakafanira kuzvimiririra kusarudza zvekunyora / kuita mukambani yedu kutevedzera zvinodiwa nechiyero.
Kusanzwisisa #2.
Takadavira zvapachokwadi kuti kwaizova kwakakwana kuti tidzidze gwaro rimwe ndokurishandisa munguva pfupi zvikuru tiri toga. Muchokwadi, tichiverenga gwaro, takaona kuti ingani miyero ine hukama chiyero chedu "chinonamatira" kune, mangani maitiro atinofanira kujairana nawo (kunyanya pamusoro). Iyo "cherry" pakeke kwaive kushomeka kweazvino zviyero zvinyorwa munzvimbo yeruzhinji - dzaifanira kutengwa pane yepamutemo ISO webhusaiti.
Kusanzwisisa #3.
Isu taivimba kuti taizowana zvese zvataida kugadzirira zvitupa munzvimbo dzakavhurika. Paive nechaizvo zvinhu zvakawanda paISO 27001 paInternet, asi ivo vaive vachishomeka mune chaiyo. Pakanga pasina nyore kunzwisisa nhanho-nhanho mirairo yekugadzirira chitupa, pamwe chete nemakesi chaiwo emakambani akange aita chiyero ichi.
Kusanzwisisa #4.
Tichanyora mitemo, asi haishande! Zvakanaka, ichokwadi, kambani yedu yatova nemitemo yakawandisa, hapana anozotevedzera mamwe gumi nemaviri marongero matsva. Muchokwadi, nerombo rakanaka, vashandi vedu vakatora basa rekuziva mitemo mitsva zvine musoro uye vakabudirira kupasa bvunzo yeruzivo rwezvinyorwa zvekuchengetedza system system.
Kusanzwisisa #5.
Panguva iyoyo, taisakwanisa kunyatsoongorora kuti ndezvipi zvinobatsira zvataizowana kubva mukuedza kwedu. Panguva iyoyo, nhamba yezvikumbiro zvechitupa ichi yanga isiri yakakura kudaro, uye isu taive nekiyi yedu uye yainyanya kuda mutengi nguva refu isati yapihwa. Zvakaitika zvakaratidza kuti takakwanisa pasina mwero.
Pane imwe nguva, takaona kuti isu takanga tichivhara nechisimba rimwe kana rimwe gaka riri kubuda nekuda kwezvinodiwa nemutengi. Pese patakauya nemamwe marongero matsva kana mhinduro. Uye isu pakupedzisira takazvimiririra takasvika kumhedziso yokuti zvingava nyore kwazvo kugadzirisa maitiro, izvo zvingatotiponesa mari yakawanda yebasa mune ramangwana. Chiyero chacho chaiitirwa kurerutsa basa iri.
Iye zvino, makore maviri gare gare, tinoona kuwedzera kwehuwandu hwezvikumbiro uye kufarira munyaya iyi kubva kune makuru emarudzi ose vatengi.
Sarudzo yekupedzisira.
Mukupedzisa, tinoda kutaura kuti vatungamiriri vedu veindasitiri vakagamuchira ISO/IEC 27001 certification, izvo zvamanikidza vamwe vese vakuru vanopa (kusanganisira isu) kuti vafunge nezvenyaya iyi. Pasina mubvunzo, mutsara wakanaka mune zvekutengesa zvekambani - pane webhusaiti, pasocial network, mumabhurocha ekushambadzira, nezvimwe. - inogona kutorwa sebhonasi inofadza, asi zvakakodzera kushandisa mari yakawanda kudaro? Takasarudza isu pachedu kuti kwatiri izvi zvinopfuura kungoita mutsara wakanaka, uye takabatanidzwa mubasa iri.
Source: www.habr.com