Gore rapfuura, dhipatimendi redu ratinoda HR rakatikumbira kuti tinyore chat bot iyo yaizobatsira nekugadzirisa kwevatsva kukambani.
Ngatiite reservation kuti hatigadzirise zvigadzirwa zvedu, asi isu tinopa vatengi huwandu hwakazara hwebudiriro masevhisi. Iyo nyaya ichave nezve yedu yemukati purojekiti, iyo mutengi asiri wechitatu-bato kambani, asi yedu HR. Uye basa guru, rakapihwa kushomeka kwekuwanikwa kwevanhu, zviwanikwa, uye nguva, ndeyekupedzisa chirongwa nenguva uye kuburitsa chigadzirwa.
Kutanga, ngatitsanangure matambudziko aifanira kugadziriswa.
Vagadziri vanowanzo zivikanwa vanhu uye havadi kutaura; zviri nyore kunyora mubvunzo wako mune email chat. Nebhoti, haufaniri kufunga nezvekuti ndiani angabvunza, ndiani wekudana, kupi kuenda, uye kazhinji, kupi kutsvaga ruzivo uye kana zvakakodzera.
Dambudziko rechipiri nderoruzivo - pane zvakawanda, zviri munzvimbo dzakasiyana, hazviwanzo kuwanikwa uye zvinoda kugara uchiwedzera nekuvandudzwa.
Iyo kambani ine vashandi vangangosvika mazana mashanu, ivo vari mumahofisi akasiyana, nzvimbo dzenguva, maguta eRussia uye kunyangwe kunze kwenyika, kazhinji kune mibvunzo yakawanda, saka rimwe basa nderekudzikisa mutoro kune vashandi veHR vane chekuita nemibvunzo inowanzo bvunzwa. nevashandi.
Zvaive zvakafanirawo kuita otomatiki maitiro e: vatsva vanojoinha kambani, kutumira mameseji kune mamaneja uye varairidzi vevatsva, kutumira zviyeuchidzo otomatiki nezve makosi uye bvunzo dzinofanirwa kupasa mutsva kuti abudirire kugadzirisa.
Zvido zvehunyanzvi zvakaumbwa zvichibva pane zvinodiwa nebhizinesi.
Iyo bot inofanirwa kushanda pahwaro hweSkype (munhoroondo, vanoishandisa mukambani), saka sevhisi paAzura yakasarudzwa.
Kuti tidzivise kupinda kwairi, takatanga kushandisa nzira yekubvumidza kuburikidza neSkype.
ParlAI raibhurari yakashandiswa kucherechedzwa kwemavara
Iyo administrative web portal inodiwawo pakugadzirisa, kudzidziswa, kugadzirisa, kumisikidza mailings uye mamwe mabasa.
Patakanga tichiita basa racho, takasangana nematambudziko akawanda uye matambudziko.
Semuenzaniso, pakanga paine matambudziko ehunyanzvi neAzure account. Microsoft yanga isingade kumisa kunyoreswa kwedu nekuda kwekunetsekana kwehunyanzvi mukati mesevhisi yavo. Kweinenge mwedzi miviri hapana chatakakwanisa kuita nezvazvo; Tsigiro yeMicrosoft yakazosimudza maoko ndokutitumira kune vatinoshanda navo, avo vakabudirira kuseta zvese ndokutipa account.
Nhanho yakanyanya kuoma yaive kutanga kweprojekiti, kana iwe uchifanira kusarudza zvatichashandisa, izvo zvivakwa zvichave, sei uye kupi kwekuchengetedza data, uye kuti zvikamu uye ma module ehurongwa zvichabatana sei.
Kwatiri, matambudziko akajairika ekutanga chero chirongwa akawedzera kuomeswa nevashandi. Iwo chaiwo ebhizinesi redu ndeokuti, kusiyana neanotengesa, mapurojekiti emukati anowanzo shandirwa nevagadziri vasina ruzivo rwakakwana munzvimbo dzinodiwa - ivo vakangoita, nekuda kwekupedzisira, vakaguma pabhenji vakamirira inotevera. hombe inotonhorera yekutengesa chirongwa. Zvine musoro kuti zvinhu zvakanga zvakaomawo zvikuru nekukurudzira mumamiriro ezvinhu akadai. Kubudirira kunodonha kwakaderera, boka rinowanzoita zvisina basa, uye nekudaro iwe unofanirwa kunyengetedza (kukurudzira) kana kushandura munhu. Paunenge uchichinja vanogadzira, unofanirwa kudzidzisa, kuendesa ruzivo uye zvakanyanya kutanga chirongwa zvakare. Mumwe nemumwe mugadziri mutsva akaona zvivakwa nenzira yake uye akatsiura zvakapfuura nezvesarudzo dzavakaita uye kodhi yevamwe vanhu. Kunyora patsva kwakatanga kubva pakutanga.
Izvi zvakaitika kwemwedzi inenge mitanhatu. Takanga tichingomaka nguva, tichigadzirisa kodhi uye tisinganyore chero chinhu chitsva.
Zvakare, pamapurojekiti emukati, sekutonga, panenge pasina zvinyorwa, uye zvaive zvakaoma kunzwisisa izvo zvinoda kuitwa pane imwe neimwe nguva nenguva, uye izvo zvinonyanya kukosha. Zvaive zvakafanira kugadzira timu yechigarire, kutanga maitiro, uye kuita kuronga uye kuongorora kweinenge mwedzi mitatu. Asi maitiro ekuita izvi kana purojekiti isiri yekutengeserana, zvinoreva kuti iwe unofanirwa kuisa mari shoma yeawa-awa, uye panguva imwechete kuwana mhedzisiro isiri yakaipisisa kupfuura yemutengi wekunze?
Takaona dziva rezviwanikwa rakatora chikamu mukusimudzira chirongwa, vanochiziva uye vanoda kushanda pachiri. Takagadzira hurongwa hwekuti vanhu vapihwe mabasa. Takaongorora uye takaronga basa, uye tinokodzera mabasa aya mu "makomba" pakati pemapurojekiti makuru. Pashure pemwedzi 4 takagamuchira kushanda prototype yechikumbiro.
Zvino ngatitaurei zvakadzama nezve bot mashandiro, zvivakwa uye tekinoroji mhinduro.
Chimwe chezvainyanya kudiwa neHR kwaive kuziva zvinyorwa zvakanyorwa nemushandisi kuti apindure mubvunzo nemazvo. Iwe unogona kumunyorera - ndinoda kuenda kuzororo, ndinoda kuenda kuzororo kana kuti ndinoda kuenda kuzororo, uye achanzwisisa uye anopindura zvakakodzera. Kana kuti kamwe kamwe chigaro chemushandi chinoputsika uye anoda kunyora kuti "chigaro chaputsika" kana kuti "Chigaro changu chatsemuka" kana kuti "Kumashure kwechigaro chadonha"; nekudzidziswa kwakakodzera, bhoti ichaziva zvikumbiro zvakadaro. Hunhu hwekuzivikanwa kwemavara pachahwo hunoenderana nekudzidziswa kwebhoti, izvo zvatichataura nezvazvo gare gare.
Icho chinotevera chinodiwa uye chikamu chekushanda ndeye bot's dialogue system. A sisitimu yakagadzirwa umo bot inogona kuita nhaurirano uye kunzwisisa mamiriro enyaya iripo. Mukupindura kumubvunzo wako, anogona kubvunza chero mibvunzo yekujekesa uye kuenderera mberi nehurukuro kana isu takadzidzisa bot kuita izvi. Skype inotsigira zviri nyore menyu sarudzo kukurudzira vashandisi nezve sarudzo dzekuenderera mberi nekukurukurirana. Zvakare, dai taive nenhaurirano, asi takangoerekana tafunga kubvunza mubvunzo kubva pamusoro, iyo bot ichanzwisisawo izvi.
Iyo bot inoita kuti zvikwanise kutumira zvakasiyana-siyana zvigadzirwa kumushandisi zvichibva pane yake yega data. Somuenzaniso, panzvimbo yake. Ngatitii munhu aida kuwana chimbuzi, anobva aratidzwa mepu yehofisi inomuendesa kuchimbuzi. Uye kadhi richasarudzwa zvichienderana nehofisi yekambani iyo mushandi arimo.
Rimwe remabasa akanyanya kukosha nderokuchengetedza ruzivo rwevashandisi. Hatigone kubvumira munhu wese kuwana ruzivo rwe data rinoshandiswa nebot yedu. Kudiwa kwemvumo yebhoti yakadaro chikamu chinokosha chayo. Iyo bot inobvunza mushandisi kuti atendese asati aita chero nhaurirano naye. Izvi zvinoitika kekutanga mushandi anobata bot. Mvumo yacho pachayo inodzosera mushandisi kune peji rakakodzera, uko mushandisi anogamuchira chiratidzo, chaanozoisa mune Skype meseji. Kana mvumo ikabudirira, unogona kutanga kutaurirana ne bot.
Mvumo inoitika kuburikidza neSkype - portal-mvumo sevhisi, corporate network uye LDAP. Saka, mvumo inoenderana neazvino mushandisi data pane yekambani network.
Mukuita kugadzira bhoti, takaona kuti taida imwe mhando yehurongwa hwakavakirwa mukati meiyo portal mashandiro ayo anogona kubatsira HR kukurumidza kugadzirisa bot. Isu takawedzera peji peji apo HR anogona kuona zvikanganiso zvakarekodhwa nevashandisi kana vachishanda nebhoti uye vozvigadzirisa vachishandisa kudzidzisazve kana kuvasiira vanogadzira.
Iko kugona kudzidzisa bot zvakananga pane portal haina kuverengerwa kubva pakutanga. Munguva yekuvandudza, takaona kuti kudzidzisa bhoti ndiro basa rinowanzoitwa nevashandi vedhipatimendi reHR pavanenge vachishanda nayo, uye kutumira mameseji mafaera kune vanogadzira kuti vawedzere kudzidziswa kwebhoti hazvigamuchirwi zvachose. Izvi zvinodya nguva yakawandisa uye zvinogadzira zvikanganiso zvakawanda uye matambudziko.
Isu takanyora UI pane portal yeMushandisi-inoshamwaridzika kudzidziswa kwe bot. Inobvumira HR kuona kudzidziswa kwazvino kwebhoti, kuwedzera kuidzidzisa uye kugadzirisa kudzidziswa kwazvino. Kudzidzira kunomiririrwa nemuti chimiro umo nodes, kureva, matavi, ari kuenderera mberi kwehurukuro nebhoti. Iwe unogona kugadzira mibvunzo yakapusa nemhinduro, kana iwe unogona kugadzira nhaurirano dzinorema, zvese zvinoenderana neHR uye zvavanoda.
Mashoko mashomanana pamusoro pekugadzirisa kwekugadzirisa.
Iyo mhinduro yekuvaka ndeye modular. Inosanganisira masevhisi ane chekuita nemabasa akasiyana, anoti:
β’ Skype bot sevhisi paAzure - inogamuchira uye inogadzirisa zvikumbiro zvevashandisi. Iri ibasa rakareruka iro ndiro rekutanga kugamuchira chikumbiro uye kuita kwayo kwekutanga kugadzirisa.
β’ Admin portal - sevhisi inopa webhu interface yekumisikidza portal uye yebhoti pachayo. Iyo bot inogara ichibata portal kutanga, uye iyo portal inosarudza zvekuita zvinotevera nechikumbiro.
β’ Sevhisi yemvumo - inopa nzira dzechokwadi dzebhoti uye neye admin portal. Mvumo inoitika kuburikidza neOauth2 protocol. Nemvumo yakanaka, sevhisi inoita mvumo mune yekambani network zvinoenderana neanoshanda mushandisi data, kuitira kuti sisitimu idzore zvikanganiso zvine chekuita nedata kunze kwekuenderana.
β’ AI Text recognition module, yakanyorwa muPython uye kushandisa ParlAI chimiro chekuzivikanwa kwemavara pachako. Iyi ndiyo neural network, zvirinani mukuitwa kwayo kwazvino. Isu tinoshandisa iyo tfDiff algorithm kuti tinzwisise mibvunzo. Iyo module inopa API yekutaurirana nayo uye kudzidza.
Mukupedzisa, ndinoda kutaura kuti ichi ndicho chiitiko chedu chekutanga mukugadzira chat bot, uye takaedza kuita kuti sisitimu ive nyore sezvinobvira, asi panguva imwechete inoshanda, ine mari shoma yebasa pairi. Ndinofunga tine chigadzirwa chinonakidza zvikuru. Iine yayo yekudzidzisa sisitimu, kukanganisa kutema, kutumira chiziviso, inogona zvakare kubatanidzwa neimwe mutumwa.
Source: www.habr.com