Masikirwo atakaita Service Desk rezviroto zvedu

Dzimwe nguva unogona kunzwa mutsara wekuti "chikuru chigadzirwa, chinowedzera kushanda." Munguva yemazuva ano tekinoroji, iyo inosvika kure webhu uye iyo SaaS modhi, chirevo ichi chinenge chisingashande. Kiyi yebudiriro inobudirira kugara ichitarisisa musika, kutevera zvikumbiro zvevatengi uye zvinodiwa, kugadzirira kunzwa mhinduro yakakosha nhasi, dhonza mumashure manheru, wotanga kuigadzira mangwana. Aya ndiwo mashandiro atiri kushanda nawo paHubEx purojekiti - dhizaini manejimendi system. Tine chikwata chikuru uye chakasiyana chemainjiniya, uye tinogona kugadzira sevhisi yekupfimbana, inopindwa muropa mutambo wenhare, sisitimu yekutarisira nguva, kana yakanyanya nyore todo runyorwa pasi rose. Zvigadzirwa izvi zvaikurumidza kuputika pamusika, uye taigona kuzorora. Asi timu yedu, ichibva kukambani yeinjiniya, inoziva nzvimbo ine marwadzo mazhinji, matambudziko uye matambudziko - iyi ibasa. Tinofunga kuti mumwe nemumwe wenyu akasangana nemamwe emarwadzo aya. Izvi zvinoreva kuti tinofanira kuenda kwavakatimirira. Zvakanaka, isu tinovimba vanoita :)

Masikirwo atakaita Service Desk rezviroto zvedu

Equipment sevhisi: bongozozo, kusagadzikana, nguva yekudzikira

Kune vazhinji, kugadzirisa kwemidziyo inzvimbo dzebasa dzinochengetedza mafoni kubva pakusangana asphalt nemapuddles, uye malaptops kubva tii nemuto. Asi isu tiri paHabrΓ©, uye pano pane avo vanoshandira michina yemarudzi ese:

  • idzi nzvimbo dzebasa dzakafanana dzinogadzirisa zvemagetsi nemidziyo yemumba;
  • nzvimbo uye outsourcers yekushandira maprinta nemidziyo yekudhinda iindasitiri yakaparadzana uye yakakomba kwazvo;
  • multifunctional outsourcers makambani anopa kugadzirisa, kugadzirisa uye kurenda kwemidziyo yehofisi, zvemagetsi, nezvimwe. zvezvido zvehofisi;
  • makambani anopa masevhisi emidziyo yemaindasitiri, michina, zvikamu uye magungano;
  • nzvimbo dzebhizinesi, makambani ekutungamira uye mabasa avo ekushanda;
  • mabasa ekushanda munzvimbo dzakasiyana-siyana dzemaindasitiri nemagariro evanhu;
  • zvikwata zvemukati zvebhizinesi zvinochengetedza zvishandiso mukambani, zvinopa kugadzirisa uye kutsigirwa kune vashandisi vebhizinesi remukati.

Aya mapoka akanyorwa anoshanda zvakasiyana, uye vese vanoziva kuti kune chirongwa chakakodzera: chiitiko - tikiti - basa - kuendesa uye kugamuchirwa kwebasa - tikiti rakavharwa - KPI - bhonasi (kubhadhara). Asi kazhinji ketani iyi inotaridzika seizvi: AAAAAH! - Chii? - Kuparara! - Ndeipi? - Hatigone kushanda, iyi nguva yekuzorora imhosva yako! Urgently! Zvakakosha! - Crap. Tiri kushanda. - Ndeipi mamiriro ekugadzirisa? Saka zvino? - Wapedza, vhara tikiti. - Oh thank you. β€” Vhara tikiti. - Hongu, hongu, ndakanganwa. β€” Vhara tikiti.

Ndaneta nekuverenga, ndinoda kuedza nemaoko angu, kushandisa uye kutsoropodza basa rako! Kana zvakadaro, nyoresa neHubex uye takagadzirira kushanda nemi.

Nei izvi zvichiitika?

  • Iko hakuna zano rekugadzirisa michina - imwe neimwe kesi inoonekwa zvisina tsarukano, ichitora nguva seyakasarudzika, nepo akawanda mabasa anogona kubatanidzwa uye kuunzwa pasi peiyo yemukati corporate standard.
  • Hapana ongororo yenjodzi yekushandisa. Nehurombo, kambani inotora zviito zvakawanda mushure mechokwadi, kana kugadziriswa kwave kutodiwa, uye mune yakaipisisa, kuraswa. Uye zvakare, makambani anowanzo kukanganwa kufunga kuti panofanirwa kugara paine homwe yekutsiva mukati mezvigadzirwa zvehunyanzvi - hongu, izvi zvinhu zvisingakodzeri mu accounting, asi mutengo wekutenga kwavo nekugadzirisa ungave wakaderera zvakanyanya pane kurasikirwa kubva pakugona kuderera mukushanda. kana mabasa ekugadzira.
  • Hapana kuronga manejimendi emidziyo. A technical risk management plan chinhu chakakosha chekushandisa michina. Iwe unofanirwa kuziva chaizvo: nguva yekuchengetedza, nguva yekuverenga uye yekudzivirira yekuongorora, yekutarisa mamiriro ayo anoshanda sezvinokonzeresa kuita sarudzo nezve zvimwe zviito nemidziyo, nezvimwe.
  • Makambani haachengete marekodhi emidziyo, haatevedze maitiro ekushanda: zuva rekutumwa rinogona kungoteverwa nekutsvaga magwaro ekare, nhoroondo yekuchengetedza nekugadzirisa haina kunyorwa, rondedzero yekupfeka uye kubvarura uye kudiwa kwezvimedu uye. zvikamu hazvina kuchengetedzwa.

Masikirwo atakaita Service Desk rezviroto zvedu
Chinhu. Garage Brothers haishandise HubEx. Asi pasina!

Chii chataida kuwana nekugadzira HubEx?

Ehe, isu hatisi kuita kutaura kuti takagadzira software yakanga isipo kare. Kune akawanda midziyo yekugadzirisa manejimendi masisitimu, Service Desk, indasitiri ERP, nezvimwe pamusika. Isu takasangana nesoftware yakafanana kanopfuura kamwe, asi isu hatina kufarira iyo interface, kushaikwa kwepaneru yemutengi, kushaikwa kweiyo mobile version, kushandiswa kwechinyakare stack uye inodhura DBMS. Uye kana mugadziri asingadi chimwe chinhu zvakanyanya, achagadzira zvake. Chigadzirwa chacho pachacho chakabuda kunze kwekambani huru yeinjiniya, i.e. Isu pachedu hatisi vamwe kunze kwevamiriri vemusika. Naizvozvo, isu tinoziva chaizvo mapoinzi ekurwadziwa kwesevhisi uye sevhisi yewaranti uye tozvifunga kana tichigadzira chimwe nechimwe chigadzirwa chitsva chezvikamu zvese zvebhizinesi. 

Tichiri padanho rekutanga tekinoroji, tiri kuenderera mberi nekusimudzira nekusimudzira chigadzirwa, asi ikozvino vashandisi veHubEx vanogona kugamuchira chishandiso chiri nyore uye chinoshanda. Asi isu hatizoregi kushoropodzwa zvakare - ndosaka tauya kuna Habr.

Pane mamwe matambudziko akakosha anogona kugadziriswa neHubEx. 

  • Dzivirira matambudziko pane kuzvigadzirisa. Iyo software inochengeta marekodhi emidziyo yese, kugadzirisa uye kugadzirisa, nezvimwe. Iyo "Chikumbiro" chikamu chinogona kugadzirwa kune ese ari kunze uye emukati tekinoroji masevhisi - unogona kugadzira chero nhanho uye mastatus, nekuda kwekuchinja kwaunogara uchinyatsoziva kuti chinhu chimwe nechimwe chiri papi. 
  • Gadzira kuonana pakati pemutengi nekondirakiti - nekuda kwekutumira mameseji, pamwe neiyo mutengi interface muHubEx, iwe hauchadi kunyora mazana emavara uye kupindura mafoni; iyo system interface ichava neruzivo rwakadzama.
  • Tarisa maitiro ekugadzirisa nekugadzirisa: kuronga, kupa maitiro ekudzivirira, zivisa vatengi kudzivirira matambudziko. (Rangarira kuti izvi zvinotonhorera sei kunoitwa kuna vanachiremba vemazino nenzvimbo dzemotokari: pane imwe nguva unoyeuchidzwa nezve inotevera bvunzo yehunyanzvi kana ongororo yehunyanzvi - ungave uchiifarira kana kwete, uchafunga nezvazvo). Nenzira, isu tiri kuronga kubatanidza HubEx neanozivikanwa CRM masisitimu, ayo anozopa kuwedzera kunoshamisa kwemikana yekuvandudza hukama nevatengi uye kuwedzera huwandu hwesevhisi. 
  • Ita analytics inogona kuumba hwaro hwekuita sarudzo nyowani dzebhizinesi uye hwaro hweKPIs hwemabhonasi evashandi. Iwe unogona kuunganidza zvikumbiro nechimiro uye nhanho, uyezve, zvichibva pachiyero chemapoka einjiniya wega wega, foromani kana dhipatimendi, kuverenga KPIs, pamwe nekugadzirisa basa rekambani yese: kutenderera vashandi, kuitisa kudzidziswa, nezvimwe. (Nenguva dzose, kana foromani Ivanov zvizhinji zvezvikumbiro zvake zvakanamatira pa "dambudziko rekuona" danho, angangodaro akatarisana nemichina yaasingazivi, achishanda nayo inoda kudzidza kwenguva refu kwemirairo. Kudzidzira kunodiwa.)

HubEx: ongororo yekutanga

Kumhanya-mhanya pane interface

Kubatsira kukuru kwehurongwa hwedu ndiye mugadziri. Muchokwadi, isu tinokwanisa kugadzirisa chikuva chemutengi wega wega zvinoenderana nemabasa ake chaiwo uye haizodzokororwe. Kazhinji, tekinoroji yepuratifomu ichokwadi chitsva chesoftware yemakambani: pamutengo wekurenda mhinduro yenguva dzose, mutengi anogamuchira yakagadziridzwa vhezheni pasina matambudziko ekuyera, kugadzirisa uye manejimendi. 

Imwe mukana ndeyekugadziriswa kweiyo application life cycle. Kambani yega yega inogona kugadzirisa matanho uye zvimiro zvezvishandiso zverudzi rwega rwega rwekushandisa mune mashoma mabhatani, izvo zvinozotungamira mukuumbwa kweruzivo uye chizvarwa chekuzivisa kwakadzama. Flexible papuratifomu marongero anopa +100 kuti ive nyore, kukurumidza kwebasa uye, zvakanyanya kukosha, kuve pachena kwezviito uye maitiro. 
Mukati meHubEx, kambani inogona chaizvo kugadzira pasipoti yemidziyo yemagetsi. Unogona kubatanidza chero zvinyorwa kupasipoti yako, ingave faira, vhidhiyo, mufananidzo, zvichingodaro. Ikoko iwe unogona zvakare kuratidza nguva yewaranti uye batanidza iyo FAQ ine matambudziko akajairika ayo varidzi vemidziyo ivo pachavo vanogona kugadzirisa: izvi zvichawedzera kuvimbika uye kuderedza nhamba yekufona kwesevhisi, zvinoreva kusunungura nguva yemhando yepamusoro mhinduro kumatambudziko akaomarara. 

Kuti ujairane neHubEx, zviri nani kusiya chikumbiro pawebhusaiti - isu tichafara kugadzirisa imwe neimwe uye kukubatsira kuti uzvione kana zvichidikanwa. "Kuibata" iyo inorarama inonakidza uye inonakidza kubva pakuona kweiyo software chimiro: mushandisi interface, maneja interface, mobile version. Asi kana iwe ukangoerekana wawana zviri nyore kuverenga, isu takakugadzirira iwe pfupiso pfupi yezvakakosha masangano uye michina. 

Zvakanaka, kana iwe usina zvachose nguva yekuverenga, sangana neHubEx, tarisa compact uye ine simba vhidhiyo nezvedu:

Nenzira, zviri nyore kurodha data rako muhurongwa: kana iwe wakachengeta bhizinesi rako muExcel spreadsheet kana kumwewo, saka usati watanga kushanda muhurongwa, unogona kuiendesa nyore kuHubEx. Kuti uite izvi, unofanirwa kudhawunirodha tafura yeExcel template kubva kuHubEx, izadze nedata rako uye woipinza muhurongwa - nenzira iyi unogona kupinda nyore nyore masangano makuru eHubEx kushanda uye unogona kukurumidza kutanga. Muchiitiko ichi, template inogona kunge isina chinhu kana kusanganisira data kubva kuhurongwa, uye kana data isina kururama yakapinda, HubEx haizoiti chikanganiso uye ichadzorera meseji inotaura kuti pane dambudziko nedata. Saka, iwe uchakunda nyore nyore imwe yematanho makuru e otomatiki - kuzadza otomatiki system ne data iripo.

HubEx Entities

Iko kushandiswa ndicho chinhu chikuru cheHubEx. Iwe unogona kugadzira chero mhando yekushandisa (yakajairika, emergency, waranti, yakarongwa, nezvimwewo), gadzirisa template kana akati wandei matemplate kuti upedze kunyorera nekukurumidza. Mukati mayo, chinhu, kero yenzvimbo yacho (ine mepu), rudzi rwebasa, kutsoropodza (kuiswa mudhairekitori), mazuva ekupedzisira, uye muiti anotsanangurwa. Iwe unogona kuwedzera tsananguro kune yako application uye batanidza mafaera. Chikumbiro chinorekodha nguva dzekutanga uye dzekupedzisira dzekuurayiwa, nekudaro, basa remushandi wega wega rinova pachena. Iwe unogona zvakare kuseta inofungidzirwa mutengo wevashandi uye inofungidzirwa mutengo webasa pachikumbiro.

Masikirwo atakaita Service Desk rezviroto zvedu
Fomu yekugadzira application

Masikirwo atakaita Service Desk rezviroto zvedu
Kugona kugadzira matanho ekunyorera zvichienderana nezvinodiwa nekambani
Masikirwo atakaita Service Desk rezviroto zvedu
Muvaki weshanduko pakati pematanho ekushandisa, mukati maunogona kutsanangura nhanho, kubatana, uye mamiriro. Tsanangudzo yechirongwa che "nzira" yakadaro yakafanana nekugadzirwa kwebhizimisi, uye inogona kushandiswa kune zvakasiyana-siyana.

Imwe neimwe application inosanganiswa nechinhu (midziyo, ndima, nezvimwewo). Chinhu chinogona kunge chiri chero chinhu chiri pasi pesevhisi nekambani yako. Paunenge uchigadzira chinhu, foto yacho inotsanangurwa, hunhu, mafaera, mabatiro emunhu ane mutoro, marudzi ebasa uye macheki emidziyo chaiyo akabatanidzwa. Semuenzaniso, kana iwe uchida kuongorora mota, iyo yekutarisa ichasanganisira hunhu hunoratidza zvakakosha zvikamu, magungano, uye yekuyedza uye yekuongorora matanho. Sezvo basa richifambira mberi, tenzi achatarisa pfungwa dzose uye haazopotsa chero chinhu. 

Nenzira, iwe unogona kukurumidza kuendesa chikumbiro nekutarisa QR kodhi (kana iyo michina yakanyorwa nemugadziri kana sevhisi) - iri nyore, inokurumidza uye inonyanya kugadzira. 

Kadhi revashandi rinokutendera kuti uwedzere ruzivo rwakawanda sezvinobvira nezvemunhu ari kutungamira: zita rake rizere, vanobatika, mhando (inonyanya kufadza kuti iwe unogona kugadzira mutengi semushandi uye kumupa mukana weHubEx ine kodzero shoma), kambani. , basa (nekodzero). Imwe tebhu yekuwedzera inowedzera zvikwaniriso zvemushandi, kubva pazvinobuda pachena kuti basa ripi uye pazvinhu zvipi zvingaitwa naforomani kana mainjiniya. Iwe unogona zvakare kurambidza mushandi (mutengi), iyo yaunongoda kushandura bhatani re "Ban" mu "Zvimwe" tebhu - mushure meizvozvo, HubEx mabasa anozove asiri kuwanikwa kune mushandi. Basa rakanyanya nyore rakanangana nemadhipatimendi ebasa, apo mhinduro yekukurumidza kune kukanganisa inogona kukosha kune bhizinesi. 

Masikirwo atakaita Service Desk rezviroto zvedu
Passport yevashandi

Sezvatareva pamusoro, mukuwedzera, muHubEx interface unogona kugadzira zvinyorwa, mukati maunogona kunyora hunhu - ndiko kuti, zvinhu zvinoda kuongororwa sechikamu chekushanda nemhando yega yega yemidziyo. 

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Zvichienderana nemhedzisiro yebasa, dashboard ine analytics inoumbwa mukati meHubEx system, uko ukoshi hwakawanikwa uye zviratidzo zvinoratidzwa nenzira yematafura uye magirafu. Mune analytical panel unogona kuona nhamba dzematanho ekunyorera, nguva yadarika, nhamba yezvikumbiro nekambani uye mainjiniya ega uye foromani.

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Analytical report

Kugadzirisa, unyanzvi uye kushandiswa kwebasa haisi nguva imwe chete, asi basa rinogara richiitwa, iro, kunze kwebasa rayo rekugadzira, rinotakurawo mutoro wekutengeserana. Uye, sezvamunoziva, kune mutemo usingatauriki: kana chimwe chinhu chikaitika kanopfuura kaviri, shandura iyo. Aya ndiwo masikirwo atakaita muHubEx kusikwa otomatiki kwezvikumbiro zvakarongwa. Kune yakagadzirira-yakagadzirwa application template, unogona kuseta hurongwa hwekudzokorora kwayo otomatiki ine inoshanduka marongero: frequency, yekudzokorora nguva mukati mezuva (chiyeuchidzo), nhamba yekudzokorora, mazuva evhiki ekugadzira maapplication, nezvimwe. Kutaura zvazviri, kugadzirisa kunogona kuva chero chinhu, kusanganisira kusungirirwa kune nguva isati yatanga basa, iyo inofanirwa kugadzira chikumbiro. Kushanda kwacho kwakave kuri kudiwa nemakambani ebasa uye manejimendi (yekugadzirisa nguva dzose), uye nemakambani emapoka akasiyana-siyana - kubva pakuchenesa uye nzvimbo dzemotokari kuenda kune vanosanganisa system, nezvimwe. Nekudaro, mainjiniya ebasa anogona kuzivisa mutengi nezve inotevera sevhisi, uye maneja anogona kukwidza masevhisi.

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HubEx: mobile version

Sevhisi yakanaka haingori mushandi anoshanda kana nyanzvi yeinjiniya, asi, chekutanga, kufamba, kugona kuenda kumutengi munguva pfupi pfupi inobvira uye kutanga kugadzirisa dambudziko rake. Naizvozvo, pasina inogadzirisa application, hazvigoneke, asi, hongu, nharembozha iri nani.

Iyo mobile vhezheni yeHubEx ine maviri maapplication eiyo iOS uye Android mapuratifomu.
HubEx yedhipatimendi rebasa ndeye kushanda kwevashandi vebasa mavanogona kugadzira zvinhu, kuchengeta marekodhi emidziyo, kuona mamiriro ebasa pachikumbiro, enderana nevatambi uye vanodiwa vaunoshanda navo, taurirana zvakananga nemutengi, bvumirana pane mutengo webasa, uye ongorora kunaka kwaro.

Kugamuchira uye kumaka chinhu uchishandisa nharembozha, ingonongedza nharembozha yako uye tora mufananidzo weiyo QR kodhi. Zvadaro, mune yakanakira chidzitiro fomu, akasara paramita anoratidzwa: kambani yakabatana nemidziyo, tsananguro, foto, mhando, kirasi, kero uye humwe hunodiwa kana hwakagadziridzwa hunhu. Ehe, ichi chinhu chiri nyore kwazvo kumadhipatimendi ebasa renhare, matekinoroji emumunda uye mainjiniya, uye makambani ekuburitsa. Zvakare, mukushandiswa kweinjiniya, chaizvo zvikumbiro zvake uye zvikumbiro zvekubvumidzwa zvinoonekwa. Uye zvechokwadi, chirongwa chinotumira push notices kune vashandisi, chausingazopotsa chiitiko chimwe chete muhurongwa.
Masikirwo atakaita Service Desk rezviroto zvedu
Masikirwo atakaita Service Desk rezviroto zvedu
Ehe, ruzivo rwese rwunobva rwaenda kudura repakati uye mamaneja kana vatariri muhofisi vanogona kuona basa rese injiniya kana foromani asati adzokera kubasa.

Masikirwo atakaita Service Desk rezviroto zvedu
HubEx yemutengi chishandiso chiri nyore chaunokwanisa kuendesa zvikumbiro zvebasa, batanidza mafoto uye zvakanamirwa kune chikumbiro, tarisa maitiro ekugadzirisa, kutaurirana nekondirakiti, kubvumirana pamusoro pemutengo webasa, uye kuongorora hunhu hwayo.

Masikirwo atakaita Service Desk rezviroto zvedu
Iyi nzira mbiri-kuitwa kwenharembozha inovimbisa kuve pachena kwehukama, kudzoreka kwebasa, kunzwisisa kweiyo nzvimbo yekugadzirisa pane imwe nguva panguva - nekudaro zvakanyanya kudzikisa huwandu hwekunyunyuta kwevatengi uye kudzikisira mutoro panzvimbo yekufona kana tekinoroji. rutsigiro.

HubEx machipisi

Electronic pasipoti yemidziyo

Chinhu chega chega, chidimbu chega chega chemidziyo chinogona kucherechedzwa neQR kodhi inogadzirwa neHubEx system, uye panguva yekumwe kupindirana, tarisa iyo kodhi uye ugamuchire pasipoti yemagetsi yechinhu, iyo ine ruzivo rwekutanga pamusoro payo, magwaro akakodzera uye mafaera. 

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Vashandi vese nekungotarisa

Ichi chinyorwa chichiri kugadzirwa, takaburitsa imwe kuburitswa uye takaunza basa rakakosha kubva pakuona kwedhipatimendi rebasa: unogona kuronda geolocation yemushandi anofambisa pamepu uye nekudaro kuteedzera nzira yekufamba kwake nenzvimbo pa. pfungwa chaiyo. Ichi chinhu chinobatika chekuwedzera chekugadzirisa nyaya dzehutongi hwemhando.

Masikirwo atakaita Service Desk rezviroto zvedu

Sezvaunotonzwisisa, kune software yekirasi iyi zvakakosha kwete chete kukwanisa kubvuma uye kugadzirisa zvikumbiro, asiwo kupa vashandi maitiro metrics (mushure mezvose, mainjiniya ebasa, senge pasina mumwe munhu, akasungirirwa kuKPIs, zvinoreva kuti. vanoda seti yechokwadi, inoyerwa uye yakakodzera zviratidzo). Izvo zviyero zvekuongorora hutano hwebasa zvinogona kusanganisira, semuenzaniso, nhamba yekudzokororwa kushanya, kunaka kwekuzadza zvikumbiro uye cheki, iko kurongeka kwekufamba zvinoenderana negwara renzira, uyezve, kuongororwa kwebasa rakaitwa. nemutengi.

Muchokwadi, HubEx ndiyo nyaya kana zviri nani kutarisa kamwe pane kuverenga paHabrΓ© kazana. Muchikamu chinotevera chezvinyorwa, tichagadzirisa nyaya dzebasa renzvimbo dzakasiyana-siyana dzebasa, tichaongorora kuti sei maforomani nevashandi vakatsamwa, uye tichakuudza kuti basa rinofanira kunge rakaita sei kana kuti risingafaniri kunge rakaita sei. Nenzira, kana iwe uine nyaya dzinotonhorera dzehacks kana kuwana mumunda wekugadzirisa michina, nyora mune chirevo kana PM, isu zvirokwazvo tichashandisa makesi uye nekupa chinongedzo kukambani yako (kana iwe ukapa kuenda-mberi). 

Isu takagadzirira kutsoropodza, mazano, zvakawanikwa uye hurukuro inovaka zvakanyanya mumhinduro uye meseji yemunhu. Mhinduro kwatiri ndicho chinhu chakanakisa chinogona kuitika, nekuti takasarudza vector yedu yebudiriro uye ikozvino tinoda kuziva maitiro ekuva nhamba yekutanga kune vedu vateereri.

Uye kana asiri Habr, zvino katsi?

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Kwete uyu!

Isu tinotorawo mukana uyu kukorokotedza mutungamiri wedu uye muvambi Andrey Balyakin pakukunda kwechando kwemwaka we2018-2019. Iye ndiye World Champion 2015, European Champion 2012, ina-nguva yeRussia shasha 2014 - 2017 mune snowskiing uye kitesurfing. Mitambo ine mhepo yemunhu akakomba ndiyo kiyi yekubudirira kwemazano matsva mubudiriro πŸ™‚ Asi ndinofunga tichazotaura nezvazvo gare gare. Verenga nezvekukunda kunoita vanhu vanobva kuSt. unogona kuva pano.

Source: www.habr.com

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