Kusachengeteka kwekambani

Muna 2008, ndakakwanisa kushanyira kambani yeIT. Paiva nekakatanwa kasina kunaka mumushandi wese. Chikonzero chakazove chiri nyore: nharembozha dziri mubhokisi pamusuwo wehofisi, kune kamera kuseri kwemashure, 2 mahombe ekuwedzera "anotarisa" makamera kuhofisi uye kuongorora software ine keylogger. Uye hongu, iyi haisi iyo kambani yakagadzira SORM kana hurongwa hwekutsigira hupenyu hwendege, asi ingori mugadziri webhizinesi rekushandisa software, ikozvino yakanyura, yakapwanyika uye isisipo (zvinoita senge zvine musoro). Kana iwe ikozvino uchitambanudzira uye uchifunga kuti muhofisi yako ine mahammocks uye M&M mumavhasi izvi hazvisizvo izvo, unogona kunge wakarasika - ndezvekuti anopfuura makore gumi nerimwe kutonga kwakadzidza kusaonekwa uye kurongeka, pasina kurwisana pamusoro. akashanyira nzvimbo uye akadhawunirodha mafirimu.

Saka hazvigoneke here pasina zvese izvi, asi zvakadini nekuvimba, kuvimbika, kutenda muvanhu? Zvitende kana kwete, kune makambani mazhinji asina matanho ekuchengetedza. Asi vashandi vanogona kukanganisa pano nepapo - nekuda kwekuti chinhu chemunhu chinogona kuparadza nyika, kwete kambani yako chete. Saka, vashandi vako vangasimuka kupi kuita zvakaipa?

Kusachengeteka kwekambani

Ichi hachisi chinyorwa chakakomba, chine mabasa maviri chaiwo: kuvhenekera hupenyu hwezuva nezuva zvishoma uye kukuyeuchidza nezve zvakakosha kuchengetedza zvinhu zvinowanzo kanganwa. O, uye zvakare kukuyeuchidza nezvazvo inotonhorera uye yakachengeteka CRM system - Ko software yakadaro haisi iyo yekupedzisira yekuchengetedza here? 🙂

Handei mune zvakangoerekana zvaitika!

Mapassword, mapassword, mapassword...

Iwe unotaura nezvavo uye fungu rehasha rinopinda mukati: zvingave sei, vakaudza nyika kakawanda, asi zvinhu zvichiripo! Mumakambani ematanho ese, kubva kumabhizinesi ega ega kusvika kumakambani emarudzi akawanda, iyi inzvimbo inorwadza. Dzimwe nguva zvinoratidzika kwandiri kuti kana mangwana vakavaka Rufu Star chaiyo, pachave nechinhu chakaita se admin/admin mune admin panel. Saka chii chatingatarisira kubva kuvashandisiwo zvavo, avo vega yavo VKontakte peji inodhura zvakanyanya kupfuura account yekambani? Heano mapoinzi ekutarisa:

  • Kunyora mapassword pazvidimbu zvemapepa, kumashure kwekhibhodi, pamonitor, patafura pasi pekhibhodi, pane sticker pazasi pegonzo (manomano!) - vashandi havafanirwe kuita izvi. Uye kwete nekuti hacker anotyisa achauya uye odhawunirodha ese e1C pane flash drive panguva yekudya kwemasikati, asi nekuti panogona kunge paine akagumburwa Sasha muhofisi uyo achasiya uye kuita chimwe chinhu chine tsvina kana kubvisa ruzivo kekupedzisira. . Wadii kuita izvi pakudya kwako kwemasikati kunotevera?

Kusachengeteka kwekambani
Ichi chii? Chinhu ichi chinochengeta mapassword angu ese

  • Kuisa mapassword akareruka kuti apinde muPC uye zvirongwa zvebasa. Mazuva ekuzvarwa, qwerty123 uye kunyange asdf masanganiswa ari mumajee uye pabashorg, uye kwete mune yekambani yekuchengetedza system. Seta zvinodikanwa zvepassword nehurefu hwadzo, uye isa frequency yekutsiva.

Kusachengeteka kwekambani
Password yakafanana nechipfeko chemukati: chinja kazhinji, usachigovane neshamwari dzako, refu riri nani, rive risinganzwisisike, usariparadzire kwese kwese.

  • Mutengesi's default program login passwords ane zvikanganiso, kana chete nekuti vangangove vashandi vese vevatengesi vanovaziva, uye kana iwe uri kubata newebhu-based system mugore, hazvizonetsa kuti chero munhu awane data. Kunyanya kana iwe zvakare uine network chengetedzo padanho re "usadhonze tambo".
  • Tsanangurira kune vashandi kuti chiratidzo chepassword muchirongwa chekushanda hachifanire kutaridzika se "zuva rangu rekuzvarwa", "zita remwanasikana", "Gvoz-dika-78545-ap#1! muchirungu." kana kuti “makota neimwe uye zero.”    

Kusachengeteka kwekambani
Katsi yangu inondipa mapassword makuru! Ari kufamba nepa keyboard yangu

Kuwanikwa kwenyama kumakesi

Kambani yako inoronga sei kuwana accounting uye zvinyorwa zvevashandi (semuenzaniso, kune ega mafaera evashandi)? Rega ndifungidzire: kana iri bhizinesi diki, saka mudhipatimendi re accounting kana muhofisi yemukuru mumaforodha pamasherufu kana muwadhiropu; kana iri bhizinesi hombe, saka mudhipatimendi reHR pamasherufu. Asi kana yakakura kwazvo, saka zvingangove zvese zvakanaka: hofisi yakaparadzana kana bhuroka ine kiyi yemagineti, uko kune vamwe vashandi chete vanogona kuwana uye kuti vasvike ikoko, unofanirwa kudana mumwe wavo uye kupinda mune ino node pamberi pavo. Hapana chakaoma pamusoro pekuita kudzivirira kwakadaro mune chero bhizinesi, kana zvishoma kudzidza kusanyora password yehofisi yakachengeteka muchoko pamusuwo kana pamadziro (zvose zvinoenderana nezviitiko zvechokwadi, usaseka).

Nei zvichikosha? Chekutanga, vashandi vane pathological chishuwo kuziva zvinhu zvakavanzika zvikuru pamusoro peumwe neumwe: mamiriro ewanano, muhoro, kuongororwa kwekurapa, dzidzo, nezvimwe. Uku kubvumirana kwakadaro mumakwikwi ehofisi. Uye iwe haubatsiri zvachose kubva kune squabbles inomuka apo mugadziri Petya anoona kuti anowana zviuru makumi maviri pasi pemugadziri Alice. Chechipiri, kune vashandi vanogona kuwana ruzivo rwemari yekambani (mapepa ekuenzanisa, mishumo yegore, zvibvumirano). Chechitatu, chimwe chinhu chinogona kungorasika, kukuvadzwa kana kubiwa kuitira kuvhara zvisaririra munhoroondo yebasa rako.

Imba inochengeterwa munhu kurasikirwa, mumwe munhu ipfuma

Kana iwe uine imba yekuchengetera zvinhu, funga kuti nekukurumidza kana gare gare wavimbiswa kusangana nematsotsi - iyi ndiyo nzira iyo psychology yemunhu anoshanda, anoona vhoriyamu yezvigadzirwa uye anotenda zvakasimba kuti zvishoma zvezvizhinji hazvisi zvekuba, asi. kugoverana. Uye chikamu chezvigadzirwa kubva murwi uyu chinogona kuita zviuru mazana maviri, kana zviuru mazana matatu, kana mamirioni akati wandei. Nehurombo, hapana chinogona kumisa kuba kunze kwepedantic uye yakazara kutonga uye accounting: makamera, kugamuchirwa uye kunyora-kudzima uchishandisa barcode, otomatiki yewarehouse accounting (semuenzaniso, mune yedu RegionSoft CRM warehouse accounting yakarongeka nenzira yekuti maneja uye mutariri anogona kuona kufamba kwezvinhu kuburikidza nedura munguva chaiyo).

Naizvozvo, shongedza imba yako yekuchengetera kumeno, chengetedza kuchengetedzwa kwemuviri kubva kumuvengi wekunze uye kuchengetedzeka kwakazara kubva kune yemukati. Vashandi vekutakura, zvinhu, uye matura vanofanira kunzwisisa zvakajeka kuti pane kutonga, kunoshanda, uye vanozozviranga ivo pachavo.

* Hei, usapinza maoko ako muzvigadzirwa

Kana iyo nyaya yekamuri yevhavha uye mukadzi wekuchenesa yatozviraramira uye yagara yakatamira kune dzimwe ngano dzemamwe maindasitiri (semuenzaniso, imwe cheteyo yakafamba nezve kuvharika kusinganzwisisike kwevhavha muwadhi imwechete), ipapo mamwe anoramba ari echokwadi. . Network uye IT kuchengetedzeka kwemabhizinesi madiki uye epakati anosiya zvakawanda kudiwa, uye izvi kazhinji hazvinei nekuti iwe une yako wega system maneja kana akakokwa. Iyo yekupedzisira inowanzoita zviri nani.

Saka vashandi vari pano vanogona kuitei?

  • Chinhu chakanakisa uye chisingakuvadzi kuenda kukamuri yeseva, kudhonza waya, kutarisa, kudurura tii, kuzora tsvina, kana kuedza kugadzirisa chimwe chinhu iwe pachako. Izvi zvinonyanya kubata "vanovimba uye vashandisi vepamberi" vanodzidzisa zvine hushingi vavanoshanda navo kudzima antivirus uye nekudzivirira kudzivirira paPC uye vane chokwadi chekuti ivo vanamwari vemukati vekamuri server. Kazhinji, mvumo yekuwana yakaganhurirwa ndizvo zvese zvako.
  • Kuba kwemidziyo nekutsiviwa kwezvikamu. Unoda kambani yako uye wakaisa makadhi evhidhiyo ane simba kumunhu wese kuitira kuti iyo yekubhadharisa system, CRM nezvimwe zvese zvishande zvakakwana? Hukuru! Vakomana vane njere chete (uye dzimwe nguva vasikana) vanovatsiva nyore nyore nemuenzaniso wepamba, uye pamba ivo vachamhanya mitambo pamuenzaniso mutsva wehofisi - asi hafu yenyika haizozivi. Ndiyo imwe nyaya ine kiyibhodhi, mbeva, inotonhorera, UPS uye zvese zvinogona neimwe nzira kutsiviwa mukati meiyo hardware kumisikidza. Nekuda kweizvozvo, iwe unotakura njodzi yekukuvadzwa kwemidziyo, kurasikirwa kwayo kwakakwana, uye panguva imwe chete iwe hauwane kukurumidza kunodiwa uye mhando yebasa nehurongwa hweruzivo uye maapplication. Chii chinoponesa inzira yekutarisa (ITSM system) ine yakagadziriswa dhizaini yekudzora), iyo inofanirwa kupihwa yakakwana neasingaori uye ane misimboti system maneja.

Kusachengeteka kwekambani
Zvichida iwe unoda kutsvaga iri nani yekuchengetedza system? Handina chokwadi kana chiratidzo ichi chakakwana

  • Kushandisa yako wega modem, nzvimbo dzekuwana, kana imwe mhando yeWi-Fi yakagovaniswa inoita kuti kuwana mafaira kusachengeteke uye kusadzoreka, izvo zvinogona kutorwa mukana nevanorwisa (kusanganisira mukubatana nevashandi). Uyezve, mukana wekuti mushandi "neInternet yake" achapedza maawa ekushanda paYouTube, masaiti anosetsa uye masocial network akakwira zvakanyanya.  
  • Akabatana mapassword uye logins yekuwana saiti admin nharaunda, CMS, application software zvinhu zvinotyisa zvinoshandura mushandi asina hunyanzvi kana ane hutsinye kuita mutsivi asinganzwisisike. Kana iwe uine vanhu vashanu kubva kune imwecheteyo subnet ine imwechete login / password vauye kuzoisa banner, tarisa advertising links uye metrics, gadzirisa marongero uye rodha inogadziridza, haufe wakafungidzira kuti ndiani wavo akashandura CSS kuita nhanga. Naizvozvo: mapindiro akasiyana, mapassword akasiyana, kutema zviito uye kusiyanisa kwekodzero dzekuwana.
  • Hazvina basa kutaura nezve software isina rezenisi iyo vashandi vanokwevera pamaPC avo kuti vagadzirise akati wandei mafoto panguva yekushanda kana kugadzira chimwe chinhu chine chekuita nekuzvivaraidza. Hauna kunzwa here nezve kuongororwa kwedhipatimendi "K" reCentral Internal Affairs Directorate? Ipapo anouya kwauri!
  • Iyo antivirus inofanira kushanda. Hongu, vamwe vavo vanogona kuderedza PC yako, kukutsamwisa uye kazhinji vanoita sechiratidzo chekutya, asi zviri nani kuzvidzivirira pane kuzobhadhara gare gare nenguva yekuderedza kana, zvakanyanya, data yakabiwa.
  • Inoshanda sisitimu yambiro nezve njodzi yekuisa application haifanire kufuratirwa. Nhasi, kurodha chimwe chinhu chebasa inyaya yemasekonzi nemaminetsi. Semuenzaniso, Direct.Commander kana AdWords mupepeti, imwe SEO parser, nezvimwe. Kana zvese zviri nani kana kushoma kujeka neYandex neGoogle zvigadzirwa, ipapo imwe picreizer, yemahara hutachiona yekuchenesa, vhidhiyo mupepeti ane matatu mhedzisiro, skrini, Skype rekodhi uye mamwe "madiki mapurogiramu" anogona kukuvadza ese ari ega PC uye netiweki yekambani yese. . Dzidzisa vashandisi kuti vaverenge izvo komputa inoda kubva kwavari vasati vafonera system administrator uye kuti "zvese zvakafa." Mune mamwe makambani, nyaya inogadziriswa zviri nyore: akawanda akadhawunirodha anobatsira ekushandisa anochengetwa pane network share, uye rondedzero yezvakakodzera online mhinduro inotumirwa ipapo.
  • Mutemo weBYOD kana, ukuwo, mutemo wekubvumidza kushandiswa kwemidziyo yebasa kunze kwehofisi idivi rakaipa kwazvo rekuchengetedza. Muchiitiko ichi, hama, shamwari, vana, veruzhinji vasina kudzivirirwa network, nezvimwewo vanogona kuwana tekinoroji. Iyi ingori yeRussia roulette - unogona kuenda kwemakore mashanu uye upfuure, asi unogona kurasikirwa kana kukuvadza mapepa ako ese uye akakosha mafaera. Zvakanaka, kunze kwekuti, kana mushandi ane chinangwa chakaipa, zviri nyore sekutumira mabheti maviri kuti aburitse data nemidziyo "yekufamba". Iwe unofanirwawo kuyeuka kuti vashandi vanowanzoendesa mafaira pakati pemakomputa avo ega, ayo zvakare anogona kugadzira maburi ekuchengetedza.
  • Kukiya zvishandiso zvako iwe usipo itsika yakanaka kune zvese zvemakambani uye zvekushandisa pachako. Zvekare, inokudzivirira kubva kune vanoda kuziva vaunoshanda navo, vanozivana uye vanopinda munzvimbo dzeveruzhinji. Zvakaoma kujaira izvi, asi pane imwe nzvimbo yangu yebasa ndakava nechiitiko chinoshamisa: vandaishanda navo vakasvika paPC isina kukiiwa, uye Paint yakavhurwa nepahwindo rese paine kunyorwa kuti "Kiya komputa!" uye chimwe chinhu chakachinjwa mubasa, somuenzaniso, gungano rekupedzisira rakaputirwa rakaputswa kana kuti yekupedzisira yakasumwa bug yakabviswa (iri raiva boka rekuedza). Iine utsinye, asi 1-2 nguva dzaive dzakakwana kunyange kune dzakawanda zvehuni. Kunyangwe, ndinofungidzira, vasiri-IT vanhu vangasanzwisisa kuseka kwakadaro.
  • Asi chivi chakaipisisa, hongu, chinogara nemutungamiri wehurongwa uye manejimendi - kana vasingashandisi masisitimu ekudzora traffic, zvishandiso, marezinesi, nezvimwe.

Izvi, hongu, hwaro, nekuti iyo IT dhizaini ndiyo iyo nzvimbo iyo iyo inopinda musango, iyo yakawanda huni iripo. Uye munhu wose anofanira kuva nechigadziko ichi, uye kwete kutsiviwa nemashoko okuti "tose tinovimba mumwe nomumwe", "tiri mhuri", "ndiani anoda" - nhamo, izvi ndezvenguva.

Iyi ndiyo Indaneti, mwana, vanogona kuziva zvakawanda pamusoro pako.

Yave nguva yekusuma mabatirwo akachengeteka eInternet mukosi yekuchengetedza upenyu kuchikoro - uye izvi hazvisi zvachose nezvematanho atinonyudzwa mazviri kubva kunze. Izvi zvine chekuita nekugona kusiyanisa chinongedzo kubva pane chinongedzo, kunzwisisa kupi phishing uye kupi scam, kwete kuvhura email zvakabatanidzwa nemusoro wekuti "Reconciliation Report" kubva kukero isingazivikanwe usingainzwisise, nezvimwe. Kunyangwe, zvinoita sekunge, vana vechikoro vatogona zvese izvi, asi vashandi havana. Kune akawanda manomano uye zvikanganiso zvinogona kukanganisa kambani yese kamwechete.

  • Masocial network chikamu cheInternet chisina nzvimbo kubasa, asi kuvavharira padanho rekambani muna 2019 idanho risingafarirwe uye rinokurudzira. Naizvozvo, iwe unongoda kunyorera kune vese vashandi kuti ungatarise sei zvisiri pamutemo zvezvisungo, uvaudze nezvemhando dzekubiridzira uye uvakumbire kuti vashande kubasa.

Kusachengeteka kwekambani

  • Mail inzvimbo inorwadza uye pamwe ndiyo inonyanya kufarirwa nzira yekuba ruzivo, kudyara malware, uye kutapurira PC uye network yese. Maiwe, vashandirwi vazhinji vanofunga kuti email mutengi chishandiso chekuchengetedza mutengo uye vanoshandisa masevhisi emahara anogashira mazana maviri eemail spam pazuva anopinda nemasefa, nezvimwe. Uye vamwe vanhu vasina hanya vanovhura mavara akadaro uye zvakabatanidzwa, zvinongedzo, mapikicha - sezviri pachena, vanotarisira kuti muchinda mutema akavasiira nhaka. Mushure mezvo maneja ane zvakawanda, basa rakawanda. Kana kuti kwakanga kwakarongwa saizvozvo? Nenzira, imwe nyaya ine utsinye: mune imwe kambani, kune imwe neimwe tsamba ye spam kumutungamiri wehurongwa, KPI yakaderedzwa. Kazhinji, mushure memwedzi pakanga pasina spam - tsika yakagamuchirwa nesangano revabereki, uye hapachina spam. Isu takagadzirisa nyaya iyi zvine mutsindo - takagadzira yedu email mutengi uye tikaivaka mune yedu RegionSoft CRM, saka vatengi vedu vese vanogashirawo chinhu chakanakira kudaro.

Kusachengeteka kwekambani
Nguva inotevera paunogamuchira email isinganzwisisike ine bepa clip chiratidzo, usadzvanya pairi!

  • Vatumwa zvakare masosi emarudzi ese asina kuchengetedzeka zvinongedzo, asi izvi zvakanyanya kushata pane tsamba (kwete kuverenga nguva yakapambadzwa kutaura mukutaura).

Zvinoita sekuti zvese izvi zvinhu zvidiki. Nekudaro, chimwe nechimwe cheizvi zvinhu zvidiki chinogona kuve nemhedzisiro yakaipa, kunyanya kana kambani yako iri chinangwa chekurwiswa nemukwikwidzi. Uye izvi zvinogona kuitika kune chero munhu.

Kusachengeteka kwekambani

Chatty vashandi

Ichi ndicho chinhu chaicho chemunhu chinozonetsa kuti ubvise. Vashandi vanogona kukurukura nezvebasa mukoridho, mune cafe, mumugwagwa, kumba kwemutengi, kutaura zvinonzwika nezvemumwe mutengi, kutaura nezvekubudirira kwebasa uye mapurojekiti kumba. Ehe, mukana wekuti mukwikwidzi amire kumashure kwako hauna basa (kana usiri munzvimbo imwechete yebhizinesi - izvi zvaitika), asi mukana wekuti murume anonyatso taura nezve bhizinesi rake achatorwa pa smartphone uye otumirwa pa. YouTube iri, zvisingaite, yakakwira. Asi uku kupenga futi. Haisi hutsinye kana vashandi vako vachipa ruzivo nezve chigadzirwa kana kambani pakudzidziswa, makonferensi, musangano, maforamu ehunyanzvi, kana kunyange paHabré. Uyezve, vanhu vanowanzodaidza nemaune vadzivisi vavo kuhurukuro dzakadaro kuitira kuti vaite huchenjeri hwemakwikwi.

Nyaya inoburitsa pachena. Pane imwe galactic-scale IT musangano, mutauriri wechikamu akarongedza pane slide dhayagiramu yakazara yesangano reIT yezvigadzirwa zvekambani huru (yepamusoro 20). Chirongwa chacho chaive chinonakidza, chiri cosmic, anenge munhu wese akachitora, uye chakabva chabhururuka pamasocial network nerave wongororo. Zvakanaka, ipapo mutauri akavabata vachishandisa geotags, zvimire, social media. network yevakaitumira vakakumbira kudzimwa nekuti vakamufonera nekuchimbidza vakati ah-ta-ta. A chatterbox is a godsend for a spy.

Kusaziva ... kunokusunungura kubva mukurangwa

Zvinoenderana neshumo yepasi rose yeKaspersky Lab ye2017 yemabhizinesi akasangana nezviitiko zvecybersecurity mukati memwedzi gumi nemaviri, imwe mugumi (12%) yemhando dzakakomba dzezviitiko zvaisanganisira vasina hanya uye vasina ruzivo.

Usafungidzira kuti vashandi vanoziva zvose pamusoro pezviyero zvekuchengetedzwa kwekambani, iva nechokwadi chekuvanyevera, kupa dzidziso, kuita zvinyorwa zvinofadza zvenguva nenguva pamusoro pekuchengetedza, kuita misangano pamusoro pepizza uye kujekesa nyaya zvakare. Uye hongu, inotonhorera yehupenyu hack -maka zvese zvakadhindwa uye zvemagetsi ruzivo nemavara, zviratidzo, zvinyorwa: chakavanzika chekutengeserana, chakavanzika, chekushandiswa kwepamutemo, kuwanikwa kwese. Izvi zvinoshanda chaizvo.

Nyika yemazuva ano yakaisa makambani munzvimbo yakaoma zvikuru: zvakakosha kuchengetedza kuenzana pakati pechishuvo chemushandi chekushanda nesimba kubasa, asiwo kugamuchira zvinyorwa zvevaraidzo kumashure / panguva yekuzorora, uye mitemo yakasimba yekuchengetedzwa kwekambani. Kana iwe ukabatidza hypercontrol uye moronic yekutevera zvirongwa (hongu, kwete typo - iyi haisi chengetedzo, iyi paranoia) uye makamera kumashure kwako, ipapo kuvimba kwevashandi mukambani kunodonha, asi kuchengetedza kuvimba zvakare chishandiso chekuchengetedza chekambani.

Naizvozvo, ziva nguva yekumira, remekedza vashandi vako, uye ita ma backups. Uye zvinonyanya kukosha, tungamira kuchengeteka, kwete hunhu hwemunhu.

Kana uchida CRM kana ERP - nyatso tarisisa zvigadzirwa zvedu uye enzanisa kugona kwavo nezvinangwa nezvinangwa zvako. Kana iwe uine chero mibvunzo kana zvinonetsa, nyora kana kufona, isu tichakurongera wega online mharidzo yako - pasina ratings kana mabhero uye muridzo.

Kusachengeteka kwekambani Yedu chiteshi muTeregiramu, umo, pasina kushambadzira, isu tinonyora kwete zvachose zvinhu zvepamutemo nezveCRM uye bhizinesi.

Source: www.habr.com

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