Nguva pfupi yapfuura ndakatarisana nekudiwa kwekusarudza chaiyo PBX. Pakave nekumwe shanduko mubhizinesi rekambani yangu: masevhisi matsva akaonekwa, kusanganisira ayo akanangana kwete chete pachikamu cheb2b, asiwo pab2c. Uye nekuuya kwevatengi vega, zvakazoitika kuti vanhu vazhinji vachiri kuda kutaura nefoni.
Ini handina yekutanga yakakura kudaro, asi ndine vatengi pasi rese, saka ndaida mhinduro yaive yakakodzera nyaya iyi. Ndaidawo kutanga kudyidzana nevagadziri vanotaura chiRussian.
Kujekeswa kwakakosha: Ndakanga ndisina ruzivo pamusoro pehurukuro yefoni, ndaifanira google zvinhu zvose kubva pakutanga, saka panogona kunge kune zvisizvo mumashoko. Ruramisa / wedzera zvinyorwa mumashoko - izvi zvinongoita kuti zvive nani.
Saka ngatiende!
Ndiani akatora chikamu mukuenzanisa
Mazuva akati wandei ekuverenga wongororo uye wongororo akabatsira kuumba rondedzero pfupi yemasisitimu ekuwedzera kuongororwa. Zvaisanganisira:
Chinhu chikuru pane iyi nhanho yaive nhamba huru yekutaura, ongororo uye zvinyorwa nezve zvigadzirwa izvi - ini ndakanga ndisingadi kushandisa crude system yakanga ichangobuda pamusika kugadzira mutsara mutsva webhizinesi.
Kuenzanisa
Sezvo takanga tichingotanga chero mhando yekudyidzana nevangangodaro vatengi parunhare, isu taisada iyo "inovhiringidza" mashandiro ePBX. Chakanyanya kukosha kwaive nyore kushandisa, kuchinjika, uye, hongu, mutengo.
Heano mapoinzi andakatarisisa panguva yekuongorora:
Integrations
Iyo PBX pachayo haina kunakidza sekusanganisa nemamwe masisitimu akakosha ebhizinesi - semuenzaniso, CRM, maturusi ekushanda pamapurojekiti uye maturusi ekutaurirana. Naizvozvo, takaongorora kugona kuripo kwezvigadzirwa zvatakasarudza kubva.
Nharembozha kubva kuYandex ine maviri anoshanda zvakanaka akabatanidzwa - neBitrix24 uye amoCRM. Muchiitiko ichi, API yakanyorwa sebeta vhezheni. Basa racho rinowanikwa mukuedza mode uye mumutero we 1299 rubles pamwedzi.
Hofisi yeMango ine rondedzero yakawedzera yeakagadzirira-yakagadzirwa kubatanidzwa. Vakatopatsanurwa muzvikamu, semuenzaniso, kune rondedzero yekubatanidza nezviwanikwa zvemaindasitiri chaiwo (mushonga, kushanya, nezvimwewo) Izvi zvinogona kubatsira kune vamwe, asi mune yedu chaiyo, 99% yezvibatanidzwa izvi hazvibatsiri. kwatiri.
Panyaya yeZadarma, runyoro rwakasiyana-siyana rwemasystem ekubatanidza anogona kutorwa sekuwedzera. Inosanganisira kwete chete CRM (uye kwete Russian chete, asiwo kune dzimwe nyika), asi kunyange vatumwa pakarepo - semugumisiro, unogona kutumira zviziviso, somuenzaniso, kuti maneja akapotsa foni, zvakananga kune teregiramu yako.
Sipuni inosanganiswa chete neamoCRM, yatisingashandisi. Ndinoda Zoho. Telfin ine chete ina yeyayo yakagadzirira-yakagadzirwa kubatanidzwa. Megafon ine zvishoma zvishoma (4), uye ese ane chinangwa chekushanda nemaCRM akasiyana.
mari
Ndichadzokorora zvinyorwa zvekutanga zvakare: foni yaidiwa kune mutsara mutsva webhizimisi, inoedza panguva ino, saka ndakanga ndisingadi kushandisa mari yakawanda pazvivako zvekugamuchira mafoni.
Iyo yekutanga vhezheni yeMango Office PBX inodhura 685 rubles pamwedzi. Pamari iyi vanokupa vashandisi vatatu vanosanganisirwa mutero, makamuri matatu ane gumi chiteshi. Panguva imwecheteyo, mamwe mabasa anodhura mari - semuenzaniso, kubatanidza iyo yakakosha shanduro yekufona tracking inodhura imwe 3 rubles / mwedzi.
Yandex.Telephony kubhadhara kunobva pane batch maitiro. Iyo yekutanga "Start" mutero pachayo ndeyemahara, iwe unongoda kubhadhara kune mafoni uye manhamba (imwe nyore nhamba ndeyemahara, ipapo 180 rubles, uye mubhadharo wekunyorera we8-800 nhamba ndeye 999 rubles / mwedzi). Asi kune mapakeji, semuenzaniso, imwe yacho inosanganisa ese majeti ewebhu, "sekufona kubva pawebhusaiti, kuraira kudzoserwa kufona, nezvimwe. mutengo wayo 499 rubles. Kana iwe uchida imba yakanaka, iwe unozofanirwa kubhadhara yakawedzera pairi.
Mutengo wemakamuri "akanaka" mubasa reYandex
Zadarma ndeye PBX yemahara; mari inobhadhariswa yekuwedzera kurekodha kuchengetedza uye maminetsi. Idzo nhamba pachadzo hadzidhure - mari yekubatanidza imadhora akati wandei, mubhadharo wekunyoresa kune dzakawanda dzisiri dzekunze kwenyika i$5- $ 10 (nekuda kwechimwe chikonzero, nhamba yeBelarusian inodhura madhora makumi mana neshanu yekubatanidza uye madhora gumi nemashanu pamwedzi).
Rondedzero yenyika dzakakurumbira dzemakamuri ekuchengetera muZadarma system
Ndakaona mitengo yeTelfin ichivhiringa. Kushaikwa kwepeji rimwe chete nemitero kunovhiringidza - ruzivo runofanira kuunganidzwa munzvimbo dzakasiyana dzesaiti - pamwe neshoko rekuti "kubva" mumitengo yakawanda (sevhisi kubva ku299 rubles pamwedzi). Nhamba yeMoscow mukodhi 495 inodhura - 1490 kupesana ne990 rubles yekodhi 499.
Mubasa reSipuni, kubatanidza nhamba imwe chete kunodhura 1000 rubles pamwe ne266 kubhadhara pamwedzi. Kubatanidzwa kwekutanga neCRM kunodhura imwe 286 rubles.
Mari yekunyorera yekushandisa PBX kubva kuMegafon ndeye 1000 rubles pamwedzi (hazvina mhosva kana iri 1 mushandi kana 7), kurekodha uye kuchengetedza mafoni kuchadhura mari yakafanana, kubatanidzwa neCRM kunodhura mamwe 500 rubles.
Kushanda: kufona kunze kwenyika, kufona kumashure uye kufona tracking
Taida kugashira nhare kubva kune vatengi vanobva kunyika dzakasiyana - kubva kuUSA, Russia neEurope. Zvaive zvakakoshawo kushandisa iyo yekufona yekutevera basa - isu taitanga akati wandei ekushambadzira, uye taifanira kunzwisisa kwakabva kufona. Kuvapo kwemamwe mabasa senge callback majeti akaonekwawo sekuwedzera - hatizvidi izvozvi, asi isu taida kuve nemaonero ebudiriro.
Ndakawana nhamba dzekunze kwenyika muZadarma chete. Kana iri yekufona yekutevera, haisi kuwanikwa muPBX kubva kuYandex neMegafon; kune zvakare webhusaiti yakatsaurirwa kune iyi basa pane iyo Telphin webhusaiti. , asi nokuda kwechimwe chikonzero peji pachayo haipo.
Ese masisitimu akaongororwa ane - kanenge akaziviswa - mukana wekushandisa callback widget. Ruzivo rwechinhu ichi rwunowanikwa pane ese mawebhusaiti echigadzirwa. Kunze kwekunge iyo webhusaiti yeMegafon inotaura nezve mukana wekuisa widget yekuraira kufona kumashure, asi zvakazonetsa kuwana.
Chii chiri mutsetse wepasi
maitiro
Nhamba dzekunze
Kuwana pachena
Nhamba yekubatanidza
Call tracking
Callback widget
Mango Office
kwete
kuti
(chete kuburikidza nemaneja - zvinodikanwa
siya chikumbiro uye mirira kufona)
Mazhinji indasitiri masevhisi
kuti
(3050 / mwedzi yeshanduro yekutanga)
kuti
Zadarma
kuti
Ehe (PBX ndeyemahara, bhadhara chete nhamba)
Popular CRMs
(kusanganisira Zoho),
Task managers,
nhume + API
kuti
(yemahara, bhadhara pakamuri)
kuti
Telfin
kwete
14 mazuva
4
kwete
kuti
(450 rub / mwedzi)
Yandex.Telephony
kwete
14 mazuva
Bitrix24 + AmoCRM
kwete
kuti
PBX Megafon
kwete
14 mazuva
5
kwete
kuti
Sipuni
kwete
14 mazuva
1 (AmoCRM chete)
kuti
kuti
Ndizvo zvose. Ndinovimba kuti zvinyorwa zvichave zvinobatsira kune avo, seni, vakatarisana nebasa rekusarudza PBX yekutanga kwavo kwekutanga. Ndinokutendai mose nekuteerera kwenyu!
Source: www.habr.com
