Makambani anozivisa hungwaru hwekugadzira mune yavo otomatiki, taura nezve mashandisiro avakaita akati wandei eanotonhorera masevhisi evatengi masisitimu, asi kana tikadaidza rutsigiro rwehunyanzvi, tinoramba tichitambura uye tichiteerera manzwi ekutambura evashandisi vane magwaro akahwina. Uyezve, iwe wakaona kuti isu, nyanzvi dzeIT, tinoona zvakanyanya uye nekuongorora basa reakawanda ekutsigira vatengi masevhisi enzvimbo dzebasa, IT outsourcers, masevhisi emotokari, madhesiki ekubatsira evafambisi venhare, kusanganisira rutsigiro rwekambani yatinoshanda kana izvo zvatinokwanisa.
Saka zvakamira sei? Neiko kufona kune tsigiro yehunyanzvi kunenge nguva dzose kuri chikonzero chekugomera kunorema uye imwe mhando yezvinoda kuparara? Isu tinoziva chimwe chinhu nezvezvikonzero.
Tsigiro yehunyanzvi yezviroto zvedu zvehudiki
Tsigira matambudziko aungangove unawo
Vashandi vasina mano
Vashandi vasina ruzivo ndivo, pakutanga kutarisa, chikonzero chikuru chezvinetso nerutsigiro rwehunyanzvi. Izvo hazvigamuchirwe kana iwe ukamirira mhinduro kudambudziko rako kana kanenge kwakaringana redirection kune nyanzvi, asi iwe unowana kusaremekedza kwakazara kweiyo yakakosha nyaya uye kushambadza kudiki kubhutsu. Zvisinei, usakurumidza kupa mhosva nyanzvi dzekutsigira - sekutonga, mudzi wedambudziko iri wakadzama zvakanyanya.
Kutora vashandi vasina kukodzera ndiko kukanganisa kwekutanga kunoitwa nemakambani. Zviripachena kuti kana usiri weDevOps outsourcer ane hunhu hunopihwa kune vanonyorera, vane hunyanzvi masystem administrator uye mainjiniya havauye kwauri. Asi kutora vadzidzi ve "1st uye 2nd gore munguva yako yemahara" kuzerewo nenjodzi. Iyi irotari: unogona kutora mukuru wako weramangwana rekutsigira kana kunyange mugadziri mukuru, kana iwe unogona kutora mudzidzi wepa studio asina hanya nekudzidza - nguva yese ndeyemahara. Sezvo mutemo, vakomana vakadaro havana ruzivo rwekukurukurirana uye havana chido chokudzidza (uye rubatsiro runogara ruchidzidzira uye kukwanisa kutsanangurira vamwe, izvo zvinogoneka chete kana iwe uchinzwisisa nechivimbo iwe pachako). Naizvozvo, pakusarudza vavhoti, iwe unofanirwa kutungamirwa kwete nemusimboti wekuchipa kwemushandi kana chishuwo chake chekuuya kwauri, asi nemametriki ane chinangwa uye kugona kugadzirisa zviri nyore matambudziko ekutsigira mukuita.
Vashandi vasina Clueless idambudziko rakakura kumakambani mazhinji, zvisinei nehukuru kana indasitiri. Kana tichitaura pamusoro pehupenzi, tinoreva kusadzidza, kusakwanisa uye, kunyanya kukosha, kusada kushandura chero chinhu muzvidzidzo zvavo uye kudzidza. Saka sei makambani achimhanyira kune varume ava kakawanda? Zviri nyore: kazhinji, rutsigiro runotorwa kwete nevanogona uye vanoziva, asi neavo vakachipa, "uye tozokudzidzisa." Ichi chikanganiso chakakosha chinotungamira kukuchinja kwevashandi ("kwete chinhu changu", "oh, makaipa sei mese", "kudzidza kunonyanya kukosha"), kukanganisa pabasa ("handisati ndadzidza", " zvakanaka, ndichiri kudzidza, asi nekuti ini ndinofanirawo kukukuvadza nerudzi irwo rwemari! kuva mutungamiri").
Iri izano riri pachena uye rakaoma, asi edza kushanda nevashandi padanho rekuhaya. Usavashusha nemibvunzo yekuti vanozviona papi mumakore mashanu, taura kune iyo pfungwa:
- bvunza kuti basa rakanaka revatengi rinorevei kwavari;
- ipa akangwara mamiriro ehurukuro nevatengi uye bvunza kuti vanozoita sei;
- bvunza zvavanofunga kuti bhizinesi rako rinoita uye izvo vatengi vanoda.
Aya matatu akareruka uye akatendeseka zvikamu zvemubvunzurudzo zvinokupa iwe pfungwa yekuti vanhu vauri kuhaya pamutsara wepamberi ndivanaani uye kuti vanozviratidza sei mukati mebhizinesi rako.
Kushaya kudzidziswa
Kusadzidziswa ndiro rimwe dambudziko. Hongu, mukambani mune tsigiro yehunyanzvi (kana chero basa revatengi) kudzidziswa kwakarongeka kunogara kuchiitwa: kumwe kunenge kosi yemurwi wechidiki, kumwe kudzidzisa kwemaawa akati wandei, kumwe sahwira akasimba anotaura zvisina kunaka. 15 maminetsi nezve Chokwadi chekuti kambani inofanirwa kunzi chete Astroservice Technologies Group Elelsi Company, uye zita remutengi rinofanira kutaurwa mukukurukurirana kanenge ka7, zvimwe zvacho hazvina kukosha. Izvi, hongu, hazvisizvo zvese. Kune akati wandei maitiro akanakisa ekubatsira dhesiki / sevhisi kudzidziswa kwedhesiki, mamwe acho ari epasirese.
- Perfect sarudzo. Mushure mekutora boka renyanzvi, vashandi vega 2-3 vanopihwa chipangamazano kubva pakati pevashandi vane ruzivo, anoitisa kudzidziswa kwedhesiki kwakadzama uye nekukasika anobatanidza ruzivo mukuita. Nenzira iyi, ruzivo runotorwa nekukurumidza sezvinobvira uye kusawirirana kunogona kudziviswa.
- Chisarudzo chinogamuchirwa. Kudzidziswa kwekirasi kunoitwa muzvikamu zvakati wandei, uye nyanzvi yepamusoro inongopindura mibvunzo inomuka uye nguva nenguva inoongorora mafoni / maemail / kutaura nevatsva mushure mechokwadi. Mumamiriro ezvinhu aya, mukana wekuti newbie akanganisa wakakwira.
- Iyo "zvakanaka, kana chimwe chinhu" sarudzo. Sezviri muzviitiko zviviri zvakapfuura, wakagadzira hwaro hweruzivo hune zviitiko nezvinetso (kana kungokwanisa kuwana matikiti ekare) uye mushandi mutsva anoongorora akazvimirira mamiriro kwemavhiki akati wandei, obva apasa chimwe chinhu sebvunzo. Zvechokwadi, chimwe chinhu chicharamba chiri mumusoro wako, asi mhedzisiro yacho yakafanana nekuverenga bhuku raStroustrup pasina komputa uye IDE pamberi pemhino dzako uye bvunzo pane pepa. Ndokusaka junior achiona mugadziri uye anotya nazvo. Saka pano zvakare - mahedhifoni efoni kana tsamba inokanda mushandisi weanovice muhope.
Hazvina mhosva kuti kambani yakakura sei, rubatsiro rwehunyanzvi ruchagara riri iro dhipatimendi rine mutengo wepamusoro. Naizvozvo, kusarudzwa uye kudzidziswa kunofanirwa kutanga kuiswa pahunyanzvi, zvikasadaro zvese zvichawedzera kuipa.
Zvinyorwa zvisingaperi uye zvinofinha
Yese "scripting" nderimwe dambudziko rekutsigirwa kwehunyanzvi uye, kazhinji, chero basa revatengi. Kutaura kwenyanzvi dzimwe nguva kunonyorwa zvekuti kana isu, nyanzvi dzeIT, tinofungidzira kuti kune rimwe divi kune robhoti rine hungwaru husina kupera. Chokwadika, mamwe mazano pamusoro pemamiriro ezvinhu akasiyana anodiwa nokukurumidza, asi kurukurirano inofanira kuitika mumutauro wavanhu. Enzanisa nhaurirano mbiri.
1.
- Mhoro. Kugamuchirwa kune sevhisi yekutsigira yeAstroservice Technologies Group Eelsi Kambani. Tinofara kunzwa kubva kwamuri. Dambudziko rako nderei?
- Mhoro. Ini handikwanise kupinda munzvimbo ye admin pane yako saiti kuti ndipedze kutenga kwangu. Inoti iyo login haipo.
- Isu tinofara kunzwa kubva kwauri uye takagadzirira kupindura mibvunzo yako. Pindura mubvunzo: wakanyoresa rini pawebhusaiti yedu?
- Anenge makore matatu apfuura. Nezuro zvakafamba zvakanaka.
- Ndatenda nemhinduro yakadzama. Chii chinonzi login chako?
- hellboy.
- Ndatenda nemhinduro yakadzama. <β¦>
2.
- Masikati akanaka, kambani yeAstroservice, zita rangu ndiVasily. Ndingakubatsire sei?
- Mhoro. Ini handikwanise kupinda munzvimbo ye admin pane yako saiti kuti ndipedze kutenga kwangu. Inoti iyo login haipo.
- Wakanyoresa rini pawebhusaiti yedu? Dambudziko iri rave nenguva yakadii?
- Anenge makore matatu apfuura. Nezuro zvakafamba zvakanaka.
- Chii chinonzi login chako?
- hellboy.
- Saka, ikozvino tichazviongorora. Ndinotarisa login yako, ehe, yako yapera... <...>
Kunyanya kutaurwa, kushomeka kushatirwa uye mazwi, mushure mezvo musoro wehurukuro watove wakasviba. Nenzira, izvi zvinoshandawo kune kutengesa.
Kuendesa kune nyanzvi dzimwe nguva chiyero chekumanikidza uye chakaringana - zviri nani kumirira kweminiti mhinduro kubva kunyanzvi pane kuyedza kuwana chimwe chinhu kubva pamutsetse wekutanga. Zvisinei, apo ketani inowana zvibatanidza zvakawanda, imwe neimwe inoda kudzokorora ruzivo rwese pamusoro pedambudziko, unoda kurega kutaurirana uye enda kuGoogle. Uye kana, muchikumbiro chekukurumidzira kubhangi kana, semuenzaniso, kukiriniki, kudzoreredzwa kwakadaro netsananguro kwakakodzera, saka kana iri mhinduro yakanyorwa yenyaya mutsamba, chat kana instant messenger, izvi zvinenge zvisina kunaka.
Ruzivo nezvedambudziko remutengi runofanirwa kunyoreswa nekukurumidza uye nemazvo uye kuchengetwa kuitira kuti ripfuure kumuiti, pasina kumanikidza mutengi kuti ataure kegumi kuti pasi rake rinopisa rakaita sei "pshsh, ipapo crack-quack, then trrrr and banged. wow, uye pamwe nekuti katsi- ndakazochera mukona ndokuivhiringa netireyi. Izvi zvinogona kuitwa mune chero chimiro, semuenzaniso, mune yakaparadzana chat, sechinyorwa pane kadhi muCRM system, kana zvakananga mutikiti mukati medhesiki rekubatsira. Heano maitiro azvinoitwa mukati pane tsananguro yebasa kubva kumutengi, mushandisi anogona kujekesa ruzivo, kukumbira zvidzitiro uye mafaera, obva angopa basa racho kune waanoshanda naye anokwanisa munyaya iyi. Panguva imwecheteyo, mutengi pachake achaona pane mutengi portal uyo ari kushanda pabasa rake uye padanho ripi. Uye kutanga kubva pane shanduro , iyo yatove iripo, mameseji emukati akaonekwa muhurongwa - vashandisi vanogona kukurukura basa pakati pavo, uye mutengi haazooni mhinduro dzaasingadi kuona.
Meseji yemukati mune interface inomisikidzwa neyakakosha icon. Mutengi haazvione.
Tsigiro inotengesa, kwete inotsigira
Kutengesa mutsigiro yehunyanzvi kana dhesiki rekubatsira chimwe chikamu chemasimba erima mukutsigira kwako. Isu tinoziva kuti mumabasa ekutsigira emakambani mazhinji, kusanganisira telecom operators, mutsigiri anosungirwa kupa mamwe masevhisi uye ane chirongwa chekutengesa, icho chinokanganisa zvakananga huwandu hwebhonasi. Uye izvi zvinotyisa, nokuti ... Zvinotora nguva, zvinogadzira fungidziro yekuyedza kutengesa mari uye kugara uchiedza kuita mari kubva kumutengi. Nekuda kweizvozvo, kuongororwa kwebasa remushandisi kunoderera uye kuvimbika kunodonha zvakanyanya. Damn it, ndiri kutya, handikwanise kubatana neInternet nhare nepasuru yakabhadharwa, mumaminitsi gumi mharidzo yangu pamusangano, uye kwandiri "Tine nhau dzakanaka kwauri: unogona kubatana ne10 GB Internet package. kune 5 rubles chete. Unoda kubatana izvozvi?" Ah ini, gadzirisa dambudziko rangu izvozvi, uye rega vatengesi vakushevedze zvakasiyana. Pamusoro pezvo, kupihwa kwesevhisi kunowanzo kusingafungi zvachose: iyo imwechete package ye150 inopiwa kune mumwe munhu ane Unlim uye huwandu hwenharembozha inopedzwa pamwedzi iri pamusoro pe150 GB.
Pane chidimbu chimwe chete chezano pano: taura "kwete" kune kutengesa mudhesiki rekubatsira kana iwe uri mumunda wekubatsira kwekushanda: kutaurirana, zvigadzirwa, kutsigirwa kweB2B mhinduro (hosting, CMS, CRM, etc.). Uye edza kuruka kutengesa mune organically kana iwe usiri-kushanda sevhisi. Semuenzaniso, kana uchibata chitoro chepefiyumu kuti ujekese kuwanikwa kwechigadzirwa kana maawa ekuvhura, zvinotenderwa kutaura nezve chigadzirwa chitsva kubva mumhando imwe chete kana kuwedzera: "Takavhura kubva gumi kusvika 10, huya, uchagamuchira. kuderedzwa kusvika pa22% uye 70 pamutengo we2 yekutarisira kwese. "
IVR: shamwari kana muvengi?
Iyo inotevera seti yezvinetso inosanganisira chombo chine simba chinogona kuve chinoshanda zvakanyanya mutengi manejimendi muchina, kana chinogona kuuraya ese hurongwa hwesevhisi yako. Tiri kutaura nezve IVR (uye panguva imwe chete nezve vazukuru vayo - chatbots). IVR chishandiso chakanakisa chekudzikisa mutoro padhesiki rekubatsira: unogona "kugara mutengi" mushandisi asati apindura uye womutora akananga kunyanzvi chaiyo. Zvekare, IVR inofanirwa kunge iri router, kwete chishandiso chekutengesa munzvimbo dzakanyorwa pamusoro. IVR inochengetedza nguva kune vese mutengi uye anoshanda nekuona dambudziko uye kuongorora kukosha kwechikumbiro.
Nenzira, chipo chakanakisa chekufona kumashure kana mutengi asingadi kuteerera menyu yezwi kana kutaurirana nebhoti. "Kana usina nguva yekumirira kuti opareta apindure, sunga foni yako uye tichakufonera mukati memaminitsi mashanu."
Kusaziva kwechigadzirwa
Pane chinyorwa chakadaro: βMutariri wechitoro anoti kuvatengesi: βNdine urombo, asi kunoratidzika kwandiri kuti mashoko okuti βmarudzi ose eupenziβ haaratidzi zvizere mhatsa yedu yose.β Uye yakanyatsokodzera kutsanangura basa rebasa rekutsigira, iro vashandi vanogona kuchengeta akawanda emapepa ekubiridzira pamberi pemeso avo, asi panguva imwecheteyo vasina ruzivo rwechigadzirwa chekambani kana sevhisi, rega kuenzanisa chigadzirwa uye. zvinotarisirwa nevatengi kubva pazviri. Zvakaitika zvinoratidza kuti hapasisina mutengi akaodzwa mwoyo kupfuura uyo anoziva zvakawanda nezvechigadzirwa chekambani yako kana sevhisi kupfuura munhu ari kuyedza kubatsira kune rumwe rutivi rwekutaura, kufona, kana email.
Zano iri rakapfava sezvinobvira: chero mushandi wetsigiro anofanirwa kunge achijairana nezvese maficha ekambani zvigadzirwa kana masevhisi, pamwe neakanakisa musanganiswa wezvigadzirwa nemasevhisi kune yega yega mutengi. Iyi ndiyo nzira chete yausingazopindure mubvunzo wemutengi, asi upindure muhurongwa hwake hwekukosha, kunzwisisa kuti sei uye nei anoshandisa chigadzirwa ichi. Iyi isarudzo yakanaka uye isingambofungidzirwe, sezvo mune iyi tsigiro yehunyanzvi inofanirwa kuve inoshandwa nenyanzvi, asi kuivavarira kunogona kuvandudza huwandu hwemhando yebasa. Uye sezvavanotaura, mutengi anogutsikana zvishoma nezvishoma anoshanduka kuita mumiriri wedu uye anotanga kukwezva vatengi vatsva. Naizvozvo, inokwanisa basa rekutsigira tekinoroji ihondo yekuvimbika, iyo inokanganisa zvisina kunanga kuwedzera kwekutengesa, kunyangwe pasina kutengesa chero chinhu.
Sei basa iriSemuenzaniso, iwe unotengesa IT outsourcing masevhisi. Iwe une mutengi mubasa rako uyo zvese zvakanangana nekutengesa uye vakomana vake havasimudze misoro yavo kubva parunhare neCRM, uye kune mutengi anotengesa chigadzirwa nerubatsiro rwekushambadzira, uye vanhu vaanotengesa vanongo tarisa. . Ose ari maviri ane zvivakwa zvakafanana: CRM, 1C, webhusaiti, gumi nemaviri nzvimbo dzekushandira imwe neimwe. Uye heino njodzi - network yevatengi vako inodzika, uye iwe unofanirwa kupa mhinduro yekutanga kuitira kuti uite imwe mhando yekuongorora kure uye kuita sarudzo yekusiya. Iwe unofanirwa kunzwisisa kuti kune kuvhunduka mumahofisi ese ari maviri.
Maitiro akajairika: "Tichazvinzwisisa. Iye zvino tichazvitarisa kure uye, kana zvichidikanwa, tichauya. " // Kusaziva, pasina muiti, ane kutanga kusinganzwisisiki kwebasa uye kufambira mberi kwemaitiro.
Mhinduro yakanaka kune kambani 1: "Ndinonzwisisa dambudziko rako. Ndinoziva kukosha kwazvakaita kuti iwe ugare uchifona uye kushanda muCRM. Vasily akatotanga kugadzirisa dambudziko racho. Unogona kuona mafambiro ebasa mutikiti. " // Kurwadziwa kwemutengi kunogamuchirwa, zita remuiti uye maneja riripo, kukurumidza kunoonekwa, zvakajeka kuti ndekupi kutevera nzira.
Mhinduro yakanaka yekambani 2: "Ndinonzwisisa dambudziko rako. Ndizivise kana paine matsamba uye kana paine chinoda kudzoserwa. Basa racho rinopiwa Vasily. Unogona kuona mafambiro ebasa mutikiti. " // Kurwadziwa kwemutengi kunogamuchirwa, kutarisirwa kunoratidzwa, zita remuiti rinowanikwa. Zvisinei, nguva yacho haina kutsanangurwa, nokuti Kurumidziro yemutengi yakaderera pane 1.
Ndosaka helpdesk iri nyore , mune iyo interface iyo mutengi anoona kufambira mberi kwebasa, avo vane mutoro, makomendi, nezvimwe. -kunzwa kuzere kwekutonga pamusoro pechishandiso uye maitiro akadzikama evatengi vasingazokunetse nekufona netsamba vachibvunza "Saka, rinhi?"
Pano zvakakodzera kutaura kusateerera, izvo zvinogona kugadzira pfungwa yekusaziva kwechigadzirwa. Kusatarisisa chikamu chakakosha chezvikanganiso zvekutsigira zvehunyanzvi. Inogona kukonzerwa nekushaya ruzivo uye kuneta, nokuti basa mubasa rekutsigira rinenge nguva dzose rakanyanyisa basa, dzimwe nguva nepurogiramu isiri iyo inonyanya kugamuchirwa. Naizvozvo, munhu anotsigira parunhare anowanzo vhiringa zita, chigadzirwa, kana mubvunzo pachawo. Mamiriro acho anowedzera nenyaya yekuti mushandi anoona kukanganisa, asi haatsanangure mubvunzo kana kupindura isiriyo. Zvechokwadi, izvi zvichatungamirira kumatambudziko nemutengi, nokuti acharamba asina kugutsikana nebasa.
Pane chigadzikiso chezvinetso zvacho here?
Kusagona kuverenga nekunyora kwedhipatimendi rebasa kunotungamira kumatambudziko nebasa, kureva kuti, zvinogona kushandura vatengi vako kuva vatengi vevakwikwidzi vako. Kudanwa kwega kwega kune tsigiro yehunyanzvi (kana kungotsigira) irudzi rwenyevero kubva kumushandisi, inoda kupindurwa zvakajeka, nekukurumidza uye nekugona. Kana ukasapindura, kukwidzwa kuchaburitswa pasocial network, panzvimbo dzekuongorora uye dzimwe nzvimbo kwauchazofanira kurwira mukurumbira wako uye kuratidza kuti hausi ngamera.
Vatengi vasingagutsikane vane imwe isingafadzi mhedzisiro: vatengi vanoramba vasingagutsikani vanogona kutungamira mukuenda kwevashandi chero vapi, kusanganisira mainjiniya, vanogadzira, vanoedza, nezvimwe. Uye izvi zvinoreva mubhadharo mutsva uye mari itsva. Ndicho chikonzero iwe uchifanira kuita zvese zvaungagona kuita kuti ruzivo rwebasa revatengi huve pamusoro-notch - kunyangwe riri boka revadzidzi vasina ruzivo.
Gadzira bhuku rebasa revatengi. Hazvina mhosva kuti iyi ingangova imwe yemutemo wepamutemo, inofanirwa kunge iri gwaro rakazara, rinonzwisisika rakanyorwa mumutauro wevanhu, umo iwe unofanirwa kuratidza mabasa makuru evashandi, mabasa echipiri evashandi (nzvimbo dzavanogona kutora mutoro), nzira. yemafoni mukati memakambani, maitiro ekushandisa, tsananguro yesoftware inoshandiswa, nyaya dzinowanzo shandiswa, maitiro ekutaurirana, nezvimwe. (iyo yakazara seti zvinoenderana nebhizinesi).
Sarudza tekinoroji kuronga dhesiki rako rekubatsira. Iko hakuna chikonzero chekunetswa neakaomarara masisitimu akavakirwa paJira, CRM kana ITSM masisitimu; tora yakaparadzana software yevashandi vekutsigira iyo yavanozonzwa vakasununguka kushanda nayo (iyo pfungwa yekunyaradza pano inosanganisira kumhanya, nyore uye intuitiveness yebudiriro padanho re " gara pasi uye ushande mumaminitsi mashanu "). Chii chakanaka nezvekushandisa application yakadaro?
- Mutengi anogona kudzora maitiro ane chekuita nechikumbiro chake: pinda muakaundi yake yega uye uone mamiriro ebasa, muiti, zvikumbiro, makomendi, uye nesarudzo mutengo webasa, kana vakabhadharwa. Izvi zvinochengetedza nguva uye zvinoita kuti mutengi asununguke.
Izvi ndizvo zvingaite senge application ine gwaro remibvunzo yakasarudzika - ruzivo rwese rwunoratidzwa munzvimbo dzinodiwa, kusanganisira minda inosungirwa. Interface
Zvinyorwa zvinoonekwa uye zvisingaonekwe zvemutengi (uyo akasika chikumbiro). Interface
- A helpdesk system igadziriro yausingadi kutaura nayo, uye izvi zvine zvakakosha zvakakosha: unogona kutsanangura dambudziko racho zvakadzama uye nekugona, pasina kuvhiringidzika kana kukurumidza; mubvunzo wemibvunzo pachawo unobvumidza iwe kuyeuka ese akakosha ruzivo; unogona kugadzirisa matambudziko uko zvisingaite kutaura, nezvimwe.
- Mushandi wega wega anoona huwandu hwese hwebasa uye haakanganwi nezve chero chinhu.
- Iyo Yekubatsira Desk system inoita kuti kutaurirana kuve kwemunhu sezvinobvira, uye nhasi ichi chinhu chakakosha mumakwikwi asiri emitengo. Whoever is a friend to a client has income π
Tekinoroji pachayo haivimbisi sevhisi yakakwana, asi inowedzera zvakanyanya kumhanya uye mhando yerutsigiro/basa rebasa.
Mema! Pamwe kukanganisa kukuru pakushanda nerutsigiro rwevatengi hakusi kuyera mhedzisiro yebasa. Iri nderimwe remadhipatimendi anoyerwa ane metric akajeka: nhamba yematikiti, mutengo webasa pamatikiti, kugutsikana kwevatengi, nezvimwe. Kuyera kuita mukana wekuongorora basa, kupa mabhonasi, kuita hurongwa hwezvinhu uye zvisiri zvezvinhu zvinokurudzira, uye nekudaro kuita hukama nevainjiniya vebasa uye vashandi vekutsigira kwenguva refu. Nechikonzero ichi takaita hurongwa hwenguva mudhesiki redu rekubatsira .
Tinozviita seiΠ iwe unogona kufunga nezve mutengo wevashandi vako uye dzimwe nyanzvi, uye zvakare kuita mari navo uchishandisa classifier yezvikamu zvebasa (runyorwa rwemitengo yemasevhisi). Iyo sisitimu inokubvumira kuti utarise zvese zvakabhadharwa uye zvemahara basa, maererano nemari uye maawa akajairika.
Uchishandisa mushumo wemitengo yevashandi, mushure menguva yekuzivisa (vhiki, mwedzi, ...), muchidimbu data pamusoro pemari yevashandi inounganidzwa, pahwaro hwaunogona kuburitsa invoice yekubhadhara uye kuita ongororo mumamiriro evatengi, vashandisi uye. nguva dzenguva.
Pani yevashandi vhoriyamu yekumisa muZEDline Tsigiro
Asi chokwadi, hapana chakaipisisa kupfuura kana kambani isina tekinoroji / sevhisi rutsigiro. Makambani mazhinji ane inert, bureaucratic sisitimu yekushanda nevatengi uye haatarise zvishoma kugadzirisa uye sevhisi. Uyezve, kunyange makambani ebasa anokwanisa kutsigira vatengi padanho rakaderera: nemabasa akakanganwa, kwete nenguva, neakarasika zvikumbiro. Shamwari, 2020 yave kusvika, vatengi vako vazere nekushambadzira nekutengesa, zvakaoma kushamisika nekuvakwezva, asi chinhu chinodhura uye chakaoma kuvachengeta. Helpdesk, rubatsiro, rubatsiro, zvisinei kuti vanonzi chii, iyi ndiyo mutsva wekuoma kwekambani mukushuva kwayo kurwira kuvimbika kwevatengi. Saka ngatitarisei kune vashandi vanotsigira, otomatiki uye kurerutsa basa ravo kuitira kuti vatengi vagutsikane uye vavimbike, uye bhizinesi rako rinovavarira kune hurefu hutsva!
Source: www.habr.com