Ndichiri kuronda hutsotsi hwandakawira muChicago, ndakaona kuti zviri nyore sei kune vashandisi venguva pfupi yekurenda chikuva kuti vawire pasi pechitsotsi.
Kushandura chinyorwa
Kufona kwakauya maminetsi gumi tisati taronga kutarisa mufurati ratakawana paAirbnb. Ndakanga ndakagara mugomba rekudiridza pakona kubva pafurati yangu yekurojesa kuNorth Wood Street muChicago apo munhu akafona akati chirongwa chekupinda-mukati hachizoitika. Akatsanangura kuti muenzi wekare akadonhedzera chimwe chinhu chakaipa muchimbuzi, uye imba yose yakafashukira. Akakumbira ruregerero uye akativimbisa kuti aizotiisa mune imwe imba yake kusvikira afonera mugadziri wemvura.
Ini neshamwari mbiri takabhururuka takananga kuguta iri netariro yekuzororera pamuswe wezhizha raipfuura. Takatenga matikiti ekuenda kumutambo wemimhanzi weRiot Fest munaGunyana uko Blink-182 uye Kutora Kudzoka Svondo kwakarongwa kuita. Asi rwendo rwacho haruna kuita kunyangwe kufona uku kusati kwaitika. Panenge mwedzi wapfuura, mugadziri weAirbnb wepakutanga akanga atokanzura nzvimbo yedu, zvichitisiya nguva shoma yekutsiva. Ndichiedza kutsvaka chimwe chinhu, ndakawana imba yakanyorwa nevaroorani, Becky naAndrew. Hongu, mumifananidzo imba yacho yaitaridzika yakapfava, asi yakanaka chaizvo, kunyanya tichifunga kuti nguva yakanga yapera - yakanga izere nechiedza, yakafararira, uye iri padyo nemutsetse webhuruu metro.
Zvino takanga tatarisana nenjodzi yechipiri inogona kuitika mumazuva makumi matatu, uye handina kukwanisa kuzunungusa fungidziro dzangu pamusoro pemurume ari pamutsetse aindifonera kubva kunhamba ine kodhi yenzvimbo yeLos Angeles. Ndanga ndichitarisira kutaura naye pachake ndichibvunza kana akanga ari pedyo. Akati iye zvino ari kubasa uye haana nguva yekutaura. Akabva ati ndaifanira kusarudza nekukurumidza kana ndichida kuchinja nzvimbo yacho.
Akaita seakanzwa pfungwa dzichipishana mumusoro mangu kuti zvingava nyore here kuwana hotera pedyo, achibva awedzera zvimwe kundinyengerera.
"Imba yacho yakakura zvakapetwa katatu, ari mashoko akanaka."
Nhau dzakaipa dzaasina kundiudza dzaive dzekuti ndakasangana nechitsotsi chenyika ndisingazive chakatora maguta masere nemazita zana — chitsotsi chisina kugadziriswa chakagadzirwa nemunhu mumwechete kana sangano rakaona kuti zvaive nyore sei kuwana purofiti kubva kumitemo isina kunyatsofungwa. Airbnb, uye ita zviuru zvemadhora kubva muzvinyorwa zvemanyepo, ongororo dzemanyepo, uye dzimwe nguva kutyisidzirwa. Tichifunga nezvesaiti yekusateedzera mitemo yayo, ndiani angapomera scammers kutora mukana wenyika itsva yekurenda kwenguva pfupi? Vaiva nechikonzero chiri chose chokudavira kuti vaizoenda vasina kurangwa.
Aya ndiwo mashambadziro akaita Becky naAndrew kumba kwavo kwandakapedza husiku huviri
Iwo mafoto aitaridzika zvakanaka kubva pafoni yangu uye zvakare ndakabvuma nekuzeza kupihwa paminiti yekupedzisira. Ndakanga ndine chimiro chimwe chete - kuti muridzi
Takapinda kero itsva muUber ndokuenda nemotokari, asi patakasvika kwataienda, takacherekedza chimwe chinhu chechienzi: kero yatakapiwa yakanga isipo. Pashure pokufamba muNorth Kenmore Avenue, takawana imba yevaenzi yakavigwa mumukoto ine kiyi yekubatanidza pamusuwo. Mukati macho takaona chimwe chinhu chaiita sepokugara kupfuura imba yemunhu. Yakanga yakakura zvakakwana, ine nhurikidzwa nhatu kuenda kumusoro, asi zvimwe zvese zvairatidzika kunge zvisirizvo. Mupantry maive nebhodhoro rimwe chete resoya. Sofa yaisaita seyakaita mushambadzo. Dzimba dzekurara dzaive dzakazadzwa nemibhedha mizhinji yakaiswa zvisingaite. Nzvimbo iyi yakanga yakasviba uye pamadziro pakanga paine buri. Izvo chete zvekushongedza zvaive muchinjiko muhombe wehuni uye akati wandei mifananidzo yeChicago maonero.
Yakanga yatove chikamu chechipiri chezuva. Zuva rekutanga rezororo rakapera, uye ndakasarudza kusiya zvinhu zvose sezvazvaiva. Zuva rakatevera racho takagamuchira shoko romumwe munhu akataura kuti vaisagona kuchenesa pombi yeimba yokutanga, uye kuti vagari vatsva vanofanira kutamira mudzimba dzedu zuva rinotevera. Takanga tisingazivi zvokuita, saka takabhuka imba yehotera, tichisarudza kugadzirisa mari yacho gare gare.
Yekupedzisira yandakagamuchira kuburikidza neAirbnb
"Ini ndinokumbira neruremekedzo kuti mutaure chero nyaya dzamunosangana nepfuma yangu kwandiri mune ino meseji tambo uye musandipe wongororo yenyeredzi ina," vakanyora kudaro.
Pandakabvunza mibvunzo nezve kudzoserwa mari, ivo vakanyangarika uye ndaifanira kubata Airbnb. Kunyange zvazvo ndakatamira muimba ine flophouse ndokubva ndaenda pakarepo, Becky naAndrew vakandidzorera chete $399 ye $1221,20, uye mushure mekunge ndatambudza mamaneja akasiyana-siyana eAirbnb kwemazuva akati wandei. Iyo $399 haina kana kusanganisa mari yesevhisi yandakachajwa neAirbnb nekuda kwekunakidzwa nekudzingwa mumugwagwa. Nekudaro, kugona kwangu kwaive kwakaderera kana ndichienzanisa nekugona kwekambani ine capitalization ye
Ndakafara kuti ndakanga ndaisa chibvumirano mukunyora paminiti yekupedzisira, asi ndakashamisika kuti chii chaizvo chakaitika muChicago. Handina kukwanisa kuzunungusa kunzwa kuti uyu aipfuura kungova saimba akaipa chaizvo, uye ndakatanga kutsvaga zviratidzo zvekutamba kwakashata izvo ndingadai ndakapotsa kare. Uye hazvina kutora nguva. Chekutanga, muridzi akandifonera kuburikidza
Mufananidzo kubva kuaccount yaBeca naAndrew wakawanikwa online
Kunyangwe mamwe eongororo yakanaka yerendi yavo yekuChicago aiita seasinganzwisisike, kunyanya aya kubva kune vamwe vakaroora vanogamuchira. Semuenzaniso, Kelsey naJean vakati Becky naAndrew vaive "vaenzi vakanaka uye vanoshanya." Zvisinei, ivo pachavo
Ndakashamisika kana ichi "Becky naAndrew" uye "Kelsey naJean" chinhu chaivepo.
Ndaidawo kuziva kuti vaviri ava vaive nadzo here
Zvaiita sekunge munhu kana boka revanhu rakagadzira akati wandei maakaundi emanyepo uye vakaronga hombe-based scam yeAirbnb. Kana ichi chiri chokwadi, saka vanhu ava, vakatarisira maakaundi mashanu andakawana, vakadzora angangoita 94 dzimba mumaguta masere akasiyana. Vangani vanhu vakarasikirwa nemari yavo sezvandiri? Zvakaita kwandiri kuti ndakazviwana ndiri mune imwe mhando yezvinotyisa, uye ndakatumira kuAirbnb
Nekudaro, Airbnb, inoronga kuita
Ndaida kuziva kuti imba yatakapedzisira kugara ndeyani, asi handina kukwanisa kuziva zvakawanda kubva kune webhusaiti yekunyoresa ivhu kunze kwekuti kambani yaive nemba iyi yaive yakabatana nemagweta ekuChicago neNew York. Ndakasarudza kuti ndaifanira kutsvaga kero dzezvimwe zvivakwa kuti ndinzwisise kuti ndezvaani, uye kuti ndiite izvi ndaifanira kutsvaga vamwe vanhu vakasiya ongororo dzisina kunaka pamusoro paBecky naAndrew.
Ndakatanga kuonana naJane Patterson wekuMichigan. Akandifonera zvakare nekukurumidza uye akandiudza kuti aive asangana nekubiridzira kubva kuna Beca naAndrew gore rimwe chetero, uye akange asina kukwanisa kukanganwa nezvazvo kubva ipapo.
Akanga asina ruzivo rwakawanda neAirbnb apo iye nemwanasikana wake vakasarudza kurongera nzvimbo muMarina del Rey, California, chirimo chino. Nekudaro, akatenda kuti, segweta redziviriro yemhosva, aizokwanisa kuona kutamba kwakashata.
Patterson akagamuchirawo runhare nhangemutange isati yasvika, uye zvinhu zvose zvakada kufanana nezvakaitika kwandiri. Akafona akati imba iyi yaive nedambudziko rekudonhedza mvura, asi yakakwanisa kuwana nzvimbo yakakura kusvika plumber yakwanisa kugadzirisa dambudziko. Zvakanga zvisiri nyore, asi kubva murondedzero, vakakokwa kuti vagare mune imwe imba mune imwe yenzvimbo dzakasarudzika mudunhu.
"Uye isu takasarudza - chii gehena, ichi chichiri kuMalibu? Patterson anoyeuka. "Takatarisa mapikicha tikafunga kuti zvingave zvakanaka."
Asi pavakasvika panzvimbo iyi vakaziva kuti vakanga vakanganisa. Gonhi repamberi raiwanzovhurika, izvo zvakatityisa Patterson. Mumba maive netsvina makazara midziyo yakaita seyanhongwa mumugwagwa. Maive nemasofa
Patterson akati akasiya meseji kunhare yaBecky naAndrew achiti aisazogara panzvimbo iyoyo. Uye kunyange zvazvo munhu akadaira runhare akati aizobatwa nezvematambudziko aakatsanangura, hapana akambomubata. Sezvineiwo, imwe yeshamwari dzake yaigara pedyo nenzvimbo iyi, yavakakwanisa kugara nayo, uye akabva angotanga nzira yekukumbira kudzoserwa. Aifunga kuti basa rake raizomubatsira zvikuru panyaya yokudzokera.
Airbnb's refund policy yakavakirwa pa
Patterson akati mumiriri wekambani akaongorora mapikicha ake ndokumuudza kuti Becky naAndrew vaive nekodzero yekupindura chichemo. Mazuva mashoma gare gare, Airbnb yakamupa mari shoma. Vanhu vakawanda vangangozeza kuenda, vagamuchira kanenge kamari uye vasingadi kuirwira kwenguva refu. Pamusoro pazvo, Airbnb ine hurongwa hwekuyera umo vese vaenzi nevaenzi vanosiya ongororo yeruzhinji yemumwe nemumwe, uye pahwaro hwavanogona kuratidza kuvimbika kwavo mune ramangwana. Saka sisitimu iyi inokurudzira kudzivirira kupokana, izvo zvinotsanangura kuti sei Airbnb mauto achigashira mareti epamusoro kupfuura mahotera ari paTripAdvisor, maererano.
Asi Patterson haana kuita hanya nazvo. Aiziva kuti akanga achinyengerwa uye akanga asiri kuzodzokera shure kusvikira awana sendi rose. “Ndiri gweta uye ndinoda kupopota,” akadaro. "Handina kurega kufona."
Pakupedzisira, akagamuchira mari yake, asi nayo yakauya nemhinduro dzakakasharara kubva kuna Beca naAndrew. "Hatimukoke kana kumurumbidza kunharaunda yeairbnb!!" - vakanyora. Patterson ainetseka kuti vanhu vasina zviwanikwa zvakaita seyake kana imwe imba vaizoitei mumamiriro ake ezvinhu.
"Iwe unofanirwa kufunga nezve vanhu vese ava vangave vakapedza mwedzi mitanhatu vachichengeta rwendo rwemazuva mashanu kuenda kuMarina del Rey uye vasina pekugara," akadaro Patterson. "Ndinogona kufungidzira vachiteya vamwe vanhu mudzimba idzi dzinosemesa."
Ndizvo chaizvo zvakaitika kuna Juan David Garrido, mudzidzi wokuSt. Paul, Minnesota, uyo akabhuka imba naChris naBecky muMilwaukee. Garrido aive mudhorobha kuti aende kumutambo wemimhanzi neshamwari, asi vakamukoka vakadzima kuzorora kwake paminiti yekupedzisira. Asi Chris airatidza kuti aida kumubatsira uye akati aive nepekugara paigona kugarisa vaenzi vanomwe zviri nyore. Garrido anoyeuka kuti, ari mumamiriro ezvinhu akaoma, akaonga zvikuru chipo chacho, uye akakurumidza kugovera nzvimbo itsva - nokukurumidza zvokuti haana kutomboziva kuti imarii. Nemhaka yekambani huru yaGarrido, Chris naBecky vakamubhadharira $1800 kweusiku hutatu—inenge hafu yezvaakaitira semesita.
Garrido akakanzura kurongedzerwa asi haana kutanga averenga zvakadhindwa zvakanaka, izvo zvakazoita kuti abhadhariswe mari yekukanzura yemadhora mazana mapfumbamwe nemakumi mashanu. Akafonera Chris akati aizoramba akagara naye kana akanzura faindi, akandiudza kuti Chris akabvuma.
Asi nekukasira, Garrido akaziva kuti aisazodzoserwa mari yake, uye Chris akange asina kuda kumubatsira sezvaaifunga pakutanga. "Imba yacho yanga isiri yekugara," akandiudza. Paive nemibhedha chete."
Garrido akaedza kudzosa mari yacho kuburikidza nerutsigiro rweAirbnb kweinopfuura vhiki (akandiratidza tsamba dzake). Nekuda kwematambudziko, mumiriri wekambani akadzosera Garrido mari inosvika madhora mazana manomwe emadhora 700 yaakashandisa pamusha, asi akatsanangura kuti vaviri vacho vaive nekodzero yekuchengeta mari yekudzima nekuti Garrido aive asina kuwana mvumo yakanyorwa yekubvisa mari yacho.
Maria Lasota ane makore makumi maviri nemapfumbamwe aive nerombo rakanaka.
Paaifamba kubva kuMilwaukee kuenda kuChicago kunopemberera zuva rekuzvarwa kwaamai vake makumi matanhatu muna Chikunguru, iyewo, akabhuka nzvimbo naChris naBeca. Mukurukurirano yorunhare neni, akayeuka kuti mumwe murume aizviti Chris akamufonera sei asati apinda mukati ndokuti vakanga varondesa nzvimbo yacho kuvatengi vaviri panguva imwe chete. Akati aizoendesa kambani yake kune imwe imba hombe yaiva mumugwagwa iwoyo. Lasota akanzwa ashaya zvekuita. Yakanga iri svondo rakabatikana mudhorobha neChicago Cubs ichiridza Milwaukee Brewers uye yegore negore Summerfest mimhanzi mutambo urikuitika.
Kufanana nedzimwe dzimba dzekugara dzakafanana, imba yakatamisirwa Lasota yakaita seyakashata. Yaive yakafukidzwa nesaha uye pakanga pasina midziyo yakareruka sechikochekero chekuvhura bhodhoro rewaini ravainge vauya naro kuti vapemberere chiitiko ichi. “Zvaiva pachena kuti imba yacho yakanga yagadzirirwa mifananidzo chete,” akadaro. King size bed yaingove nemapillow ekushongedza chete nemachira akaiswa. Chitofu chegasi chakanga chisina kubatana. Kwakanga kusina air conditioning uye mafafitera aisakwanisa kuvhurwa nekuda kwekushaikwa kwemapofu. Pakanga pasina maketeni zvekuti chero munhu aifamba netsoka aiona zvese zvaiitika mukati. Zvisinei, vakanga vasina kumwe kwokuenda, saka vakangogara zvakadaro.
Pane imwe bhawa yeko, akasangana nevanhu vakataura kuti vakanga varendawo nzvimbo kuburikidza neAirbnb uye vaigara muimba imwe chete. "Zvakazoitikawo kwavari," akadaro Lasota. “Pakutanga vaifanira kugara mufurati redu, asi vashandi vekuvaka vakanga vachiri kushanda imomo, saka vakaendeswa kune imwe imba yaiva pamusoro, asi yakanga iri duku uye mitezo yose yeboka ravo yakanga isingagoni pokugara imomo.”
"Uye vakafona maminitsi gumi vasati vasvika," akawedzera.
Vhiki rakatevera, Lasota akafonerwa achitenda kuva muenzi akanaka. Munhu aiva kune rumwe rutivi akazvizivisa saChris, asi maererano naye, zviri pachena kuti uyu akanga asiri iye waakambotaura naye. Mushure mekunge Lasota atanga kutsanangura zvainetsa paimba iyi, murume akati haanzwisise ndokufonera mudzimai wake.
“Ndakaudza mukadzi wangu here, kana kuti mukadzi womumwe mukomana? - Lasota akati. "Nekuti munhu akandifonera svondo rapfuura akazvisumawo saChris, asi iwe naye mune matauriro nematauriro akasiyana zvachose."
Ipapo murume akabva adimbura runhare uye haana kuzomufonera zvakare. Nekudaro, "Chris naBecky" vakakurumidza kusiya ongororo kwaari, vachinyunyuta kuti akasiya boka remabhodhoro mumba uye achitambudza vanhu. "Vaiedza kuratidza kuti ndakaita mabiko emusango ipapo," akadaro Lasota. “Asi ndaigara ikoko nevakadzi vana vane makore 60 okukura.” Akagumbuka uye
Zvandakaona online zvinosimbisa nyaya yeLasoth. Apo vanhu vakanyora ongororo dzakaipa pamusoro paBecky naAndrew munguva yakapfuura, ivo pachavo vakatanga kutaura kuti vashanyi ava vaiva scammers kana vafambi vasina ruzivo.
Zvisinei, pane chimwe chinhu pamusoro penhoroondo yaLasota chakandikwezva. Ichokwadi chokuti varidzi vakakwanisa kutamisa mhuri yeLasota neboka revanhu kubva kubhawa mukati mechivako chimwe chete zvinogona kureva kuti ivo vane chivako chose, izvo zvaizowedzera mikana yokuti zita re scammer riri muzvinyorwa zvevanhu. Mushure mekutarisa kumusoro kwekero yeimba ino, ndakawana zita reimwe purofiti yakaganhurwa kambani yechikwereti uye ndakaitarisa paWisccin yeDhipatimendi reMari webhusaiti. Ikoko unogona kuwana zita remumiririri akanyoreswa kana munhu anobata zvinyorwa zvekambani. Kazhinji rine zita regweta, iro risingasungirwe kuburitsa mazita evatengi kuvatori venhau vanomufonera.
Nekudaro, panguva ino chimiro chakawanikwa chaive chisiri chegweta, asi kune munhu anonzi Shray Goel.
Mushure mekutsvaga Goel paLinkedIn, ndakaona kuti anoshanda muLos Angeles, uye
Mushure mekutarisa muongororo yekare nezve vaviri ava zvakare, ndakaona chimwe chinhu chandakanga ndisati ndamboona. Muna 2012, mumwe murume akasiya wongororo papeji yaKelsey naJean, asi akadaidza vaviri ava nezita rimwe chete: Shrey.
"Shreya inonakidza kugamuchira," murume akanyora muongororo ye2012. - Yakagadzirira kuitora zvakare chero nguva! Akachena uye akazvimirira."
Hezvinoi. Ndakagutsikana kuti ndakanga ndawana chitsotsi.
Ndakapererwa kuti ndaizowana mashoko kubva kuna Goel ndikaedza kumufonera kakawanda asi zvakashaya basa. Ndakafunga kufonera kambani yaanotungamira, Abbot Pacific. Webhusaiti yekambani iyi yakangonyora nhamba yeGoogle Voice, yandakafonera kakawanda muna Gumiguru ndokuzosiya meseji ndichitsanangura kuti ndaifanira kutaura naGoel. Zuva rakatevera ndakamutumira email kubhokisi rake retsamba. Pasina maawa maviri gare gare, mumwe munhu akazondifonera zvakare, asi murume wacho akati haasiriye wandaitsvaka. Akataura kuti zita rake ainzi Patrick.
Iye akati, "Ini ndinobata mafoni anouya kuAbbot Pacific."
Patrick akandiudza kuti kambani yakatengwa kubva kuGoel mwedzi mipfumbamwe yapfuura. Akabva andinaya nemibvunzo panyaya yangu. "Ndakakudai paGoogle uye munenge muchida kunyora zvinhu zvisina kunaka uye ndinoda kuona kuti ndingabatsira sei." Akandibvunza nezvekukurudzira kwangu uye akandikumbira kuti nditaure mazita evanhu vandakataura navo. Ndakamupindura kuti ndaida kutaura naGoel, akati aizoedza kundibatanidza asi hazvina kumboitika.
Webhusaiti yeAbbot Pacific yakamira kushanda maminetsi mushure mekunge ndataura nemurume uyu.
Inenge hafu yeawa ndafona, ndakaedza kupinda zvakare.
Pandakati ndakanga ndashanyira saiti iyi nguva pfupi tisati tatanga kukurukura uye kuti ndakafunga kuti zvinoshamisa kuti saiti yacho yakangoerekana yanyangarika, akabvuma kuti "zvaishamisa."
Ndakabvunza Patrick kuti akaitei asati ava munyori weAbbot Pacific uye akati akanga ari maneja wepfuma. Ndakabvunza kana aive neakaundi yeLinkedIn uye akati akadaro, asi aisazondipa zita rake rekupedzisira. Handina kuwana Patrick, anoshanda kuAbbot Pacific. Ndakadawo kumutumira email ine zvinongedzo kuaccount yeAirbnb yandakataura, asi haana kumbondipa email yake, achiti aive nepepa nechinyoreso uye aikwanisa kuzvinyora pasi - uye kuti, Iyi ingangove nguva yekutanga mumunhu. nhoroondo. Ndakamuudza nezvekuongorora kwandainge ndatoita.
Uye ipapo ndakawedzera chimwe chinhu. “Aa, uye ndichiri kufanira kukuudzai zvakaitika kwandiri,” ndakadaro. Masekonzi mashoma ekunyarara gare gare, Patrick akapindura, kuti: “Zvino chinhu chiri chose chinova chakajeka zvikuru.”
Patrick akati Abbot Pacific haina nzvimbo mumugwagwa kwaigara Garrido naLasota, asi akati haana kunyanya kubatanidzwa nekubatana kwekambani neAirbnb uye kuti bhizinesi "rakanga richipera." “Regai ndimbofona ndinzwe kuti mashoko acho akarasika papi,” akadaro.
Mushure mekurembera, ndakatumira mameseji kuaccount yeKIB ndikakumbira Goel kuti andifonere nezve chinyorwa chandanga ndichinyora. Dzakanga dziri 3am dzeNew York nguva.
"Hesi Ellie - ndinofunga wakarasika," vakanditumira mameseji maawa mana gare gare. "Pamwe unoda kuchengetera pekugara?"
Maawa matanhatu mushure meizvozvo mutengo
Pave nemavhiki akati wandei ikozvino uye iyo Abbot Pacific webhusaiti haisati yakwira. Murume aizviti Patrick haana kumbondifonera kana kundifonera Goel sekuvimbisa kwaainge aita. Ndakatumira Goel zvakare ndikamufonera. Ndakamutumira mameseji, ndakanyora paFacebook, uyezve pane real estate investor forum BiggerPockets, asi handina kumbowana mhinduro. Asi zvinoita sokuti anoziva kuti ndinoda kutaura naye. Zuva rakatevera hurukuro naPatrick, Goel's LinkedIn peji rakanyangarika zvachose kutaurwa kweAbbot Pacific.
Zvakazoitika kuti ndakanga ndasangana netsaona pane imwe hombe, yakazara vhezheni yezvakaonekwa nesangano reLos Angeles-based advocacy advocate makore akati wandei apfuura sechikamu chetsvagiridzo yeAirbnb. Muna 2015, iyo Los Angeles Alliance yeNew Economy (LAANE)
Airbnb Mitemo Yekushandisa
James Elmendorf, muongorori mukuru wezvemitemo kuLAANE, akandiudza kuti nhanho yekusimbisa yeAirbnb yakagadzira mikana yekuti marudzi ese evanhu ashandise zvisina kunaka chikuva nekugadzira maakaundi emanyepo.
"Airbnb haiite mhando idzi dzecheki zvachose," Elmendorf akadaro. “Iri nderimwe remakambani ane hunyanzvi pasi rose, uye uri kundiudza kuti havakwanise kuuya nehurongwa hwekudzivirira zvinhu zvakadai kuti zvisaitike?” Airbnb iri kungozviramba, semamwe makambani etekinoroji, ichiti, 'Zviri kunze kwekutonga kwedu.' Dai vaida kugadzirisa dambudziko iri vangadai vauya nechimwe chinhu.”
Dambudziko rinopfuura scammer yangu uye kupfuura Los Angeles. Better Business Bureau yakagamuchira zvingangosvika mazana maviri zvichemo pamusoro peAirbnb kuburikidza ne "scam watch" fomu mumakore matatu apfuura, uye inenge hafu yacho yaisanganisira maakaundi ehutsotsi, mutauriri webazi Catherine Hutt akandiudza. Kushandisa maakaundi emanyepo hakuwanzo kushandura kuita zvakaipa mushandisi ruzivo. Vanhu vazhinji havana basa nemba yavanogara - vanongoda chimwe chinhu chakachipa kupfuura hotera. Asi nekubvumira vaenzi kuti vashande zviri nyore pasi pemazita enhema, Airbnb yakagadzira hurongwa hunobvumira vanobiridzira kuti vabudirire.
Ndichifunga kuti ndakanga ndaunganidza humbowo hwese hwandaida kuti nditende Airbnb, ndakatumira meseji refu kuhofisi yenhau yekambani, ndichivabvunza, muchidimbu, kuti vaigona sei kuona kuti vanhu vanomiririrwa nemazvo mumaakaundi avo, uye kuti basa revatengi rinofanira kuitwa sei. nekupomerwa mhosva yekubiridzira.
Pasati papera zuva rimwe gare gare, kambani yakandipindura neinotevera:
Maitiro anonyengera, akadai sokutsiva mumwe chirevo pane mumwe, anotyora mipimo yenzanga yedu. Tiri kubvisa izvi zvinopihwa kubva pasaiti isu tichiongorora.
Ndizvo zvose. Hapana wevamiriri vekambani akambobvuma kutaura nezve chero ruzivo rwechirongwa chandakafumura. Hapana akapindura mibvunzo yangu nezve gadziriso yevaenzi. Nezve kuzvipira kwekambani kune vanhu vakabiridzirwa, kambani yakataura chete kuti "inopa tsigiro yemaawa makumi maviri nemana yekuchinja kwebhukisho, pamwe nekudzoserwa kwakazara uye kwasara" muzviitiko zvekubiridzira kana kusanzwisisana. Airbnb inogona kunge isina kukwanisa kutsanangura zvakadzama nezve maitiro ekusimbisa nekuti haina. Ndakavabvunza mibvunzo nezve maakaundi matatu - Annie naChase, Becky naAndrew, uye KIB. Akaundi yaAnnie naChase yakadzimwa, uye vamwe vaviri vacho havasisina chero chinopihwa, zvinoreva kuti nekuda kwemashandiro anoita hurongwa hwekutumira mameseji hweAirbnb, handikwanise kuvatumira mibvunzo. Pamamwe maakaundi matanhatu andakabatanidza nechirongwa ichi, mashanu achiri kushanda. Kelsey naJean chete ndivo vakanyangarika panzvimbo iyi.
Kunyangwe kana zvirongwa zvevanyengeri vangu zvakagumbuka, hapana vimbiso yekuti vaisakwanisa kungotanga kushanda kubva pakutanga. Iyo system ichiri kushanda. Airbnb yakagadzira network ye
Kellen Zale, purofesa wepaYunivhesiti yeHouston anodzidza zvivakwa uye mutemo wenguva pfupi yekurojesa, akandiudza kuti hapana hurumende kana wezvematongerwo enyika akaita kupokana kwakadai nezveAirbnb. Zvose izvi zvinowira pamapfudzi evakuru venzvimbo iyi, vamwe vacho vanenge vakasungirirwa mari zvekuti vakwanise kurwa hondo iyi.
Muna 2015, Airbnb yakashandisa zvishoma
Uye isu tose tinofanira kutarisana nemigumisiro yacho. Zale zvakare yakave nechiitiko chisingafadzi neAirbnb makore mashoma apfuura. Muridzi wemba akamupa kodhi isiriyo yekuti avhure dhoo reimba yaairenda muTexas, uye aifanira kubhuka kamuri pahotera inodhura paminiti yekupedzisira. Akataura kuti kunyangwe Airbnb isina kudzosera mutengo wekamuri yehotera, haana kubva pachikuva. Anofarira “zvakanakira kukwanisa kugara semunzvimbo iyi kwehusiku hunoverengeka.”
Vamwe vanhu vandakataura navo vanewo kusanzwisisana kwakafanana. Vanoziva kuti vari kuitamba zvakachengeteka nekushandisa kutanga kwekurenda kwenguva pfupi, asi havana imwe sarudzo. Patterson akati anogona kushandura kushandisa
"Dai ndaiva nesarudzo, handaizoshandisa Airbnb zvakare," akandiudza. "Ndiri kurwadziwa zvikuru nekubiridzira uku." Asi pari zvino ndinonzwisisa kuti kana ndichida kufamba, handina imwe nzira.
Mushure mekupedza mwedzi wese ndichitsvaga marekodhi eruzhinji, ndichitsvaga painternet kuti ndizive, kugara ndichifonera Airbnb, uye nekukakavadzana nemurume anozviti Patrick, handingati ndichakanda mapfumo pasi pachikuva ichi. Airbnb's nyore-kushandisa-zvisina kunaka system ichiri yakachipa pane kugara mumahotera.
Mushure mezvose, ini handisati ndasiya wongororo yaBecky naAndrew.
Source: www.habr.com