Kuseri kwezviitiko zvehupenyu hweStack Overflow moderator

Munguva pfupi yapfuura zvinyorwa pamusoro Habré nezve ruzivo rwekushandisa StackOverflow yakandikurudzira kunyora zvinyorwa, asi kubva pachinzvimbo chemutungamiri. Ndinoda kucherechedza ipapo ipapo kuti tichataura nezve Stack Overflow muRussia. Mbiri yangu: Suvitruf.

Chekutanga, ndinoda kutaura pamusoro pezvikonzero zvakaita kuti ndipinde musarudzo. Kana munguva dzakapfuura, kazhinji, chikonzero chikuru chaingova chido chekubatsira nharaunda, ipapo sarudzo dzichangopfuura zvikonzero zvakanga zvatodzama zvikuru.

Ndanga ndichitaurirana neSO inotaura Chirungu kweanopfuura makore matanhatu. Kana iwe usingazive, saka mutangiri weruSO aive HashCode. Makore akapfuura, pane imwe nguva SE yakatenga hashcode, uye yakashanduka kuita Stack Kufashukira muRussia. Iyo dhatabhesi yevashandisi nemibvunzo, saizvozvo, yakatamira kune injini itsva. Asi pamwe chete nezvose izvi, mitemo yakashanduka. Mibvunzo yakawanda yakabvunzwa pahashcode iri offtopic paSO. Vatori vechikamu vakakurukura zvakawanda paMeta uye vakaita sarudzo dzakabatana. Asi nekufamba kwenguva, democracy yakatanga kupera. Uye pane imwe nguva mamiriro acho akasvika pakakwirira.

Izvo zvinonzi "Resistance" yakaonekwa, iyo yaisanganisira vazhinji vatori vechikamu uye vakanga vasina kugutsikana nemamiriro ezvinhu aripo. Kungonakidzwa chete, panguva iyoyo ndakatora skrini yevanonyanya kushanda veMeta vatori vechikamu uye ndakasimbisa mutsvuku vatori vechikamu avo vainzi manejimendi / vatungamiri. Zvakadaro, ndakarambidzwa kutumira mufananidzo uyu muchat ¯_(ツ)_/¯

Zviitiko zvakawanda zvakaitika panguva iyoyo:

• Kurambidzwa kwakawanda mukutaura.
• Pane imwe nguva in general Imba yekutaura yepamutemo yadzimwa.
• Vazhinji vatori vechikamu vanoshingaira vakarega kupa. Eg, VladD, TOP1 mutori wechikamu, asiya saiti.
• Vazhinji vevatori vechikamu vanoshingaira vakaenda imwe chat, uko kwakanga kusina kurambidzwa kwose kwose.
• Vamwe veTOP40 vakazodzima chimiro chavo.

Mune zvimwe zvakadzama (kunyangwe zvisiri zvese zvine chinangwa) iwe unogona kuverenga mukati article by Athari, achangobuda mukurambidzwa kwegore rimwe chete (¬‿¬)

Zviitiko izvi zvakaparadzanisa nzanga. Vazhinji vatori vechikamu vakangomira kuvimba nemamodhita / manejimendi. Uye pandakazvidoma pachangu semutungamiri, ndaida kugadzirisa izvi. MaModerators ane yavo yakavanzika chat, kune moderator chat kune ese network moderator, uye kune Matimu emamodhireta. Ini naively ndaitarisira kuti nematurusi aya ndaigona neimwe nzira kupesvedzera chimwe chinhu ...

Zuva remazuva ose semutungamiri

Pakudya kwemangwanani:

1. Ndiri kutarisa mazita evanhu vose alarms. Ini ndinogadzirisa izvo zviri nyore. Ndinotarisa maalarm ekare paitorwa matanho. Ngatitii, kana alarm yaive pamhinduro yekubatanidza, mumiriri akasiya chirevo achikumbira kuwedzera ruzivo kumhinduro, asi munyori haana kuita izvi kwenguva yakareba yakakwana, ipapo ini ndichafambisa mhinduro kune mhinduro mubvunzo. Kana ndine nguva, ndinoedza kufunga kuburikidza nezvinonetsa zvakanyanya. Kana nekufamba kwenguva isiri yakanaka, ndozoisiya gare gare. Aya maalarm anogona kubatwa nemamwe ma moderator kana neni kana mukana wamuka.
2. Ndinotarisa muchidimbu mibvunzo pamusoro Meta yedu uye pamusoro MSE. Munyaya yeMeta yedu, kana pane mibvunzo mitsva uye kana pane mukana wekukurumidza kunyora mhinduro, ipapo ndinonyora. Kana zvisina kudaro, ndinozviisa kusvikira gare gare, uye munzira inoenda kuhofisi (kana kumwewo) ndinofunga nezvemhinduro. Panyaya yeMSE, ini ndinosarudza hurukuro dzakakosha kuti ndiverenge gare gare pakudya kwemasikati, semuenzaniso.
3. Ndinotarisa mumachats.

Masikati ndichizorora (patii/lunch) ndinobatsira nekuchera tarisa mitsetse. Nokuti Tine vashoma vatori vechikamu vari mumitsetse, ndinoedza kubatsira nepandinogona napo. Ndiri munzira, ndinotarisa kuti ndione kana zvimwe zvinonetsa zvamuka.

Pakudya kwemasikati, ndinotarisa nhaurirano dzeMeta dzakaiswa parutivi kuitira gare gare.

Sezvingatarisirwa, izvi zvese zvinenge. Chinhu chikuru chandaida kutaura ndechekuti kuenzanisa kunotora nguva yakawanda.

Vatungamiri != manejimendi

Ini ndinoda kudzima nekukanzura kuti ma moderator haasi iwo manejimendi. Vatungamiri vanhu vanozvipira, zvakangofanana nevatori vechikamu, asi vaine zvimwe zvekushandisa kuchengetedza nharaunda yakachena.

MaModerators anogona kusabvumirana nehutongi (aka Stack Exchange). Kune mamwe makakatanwa nevashandi chaivo vekambani, kazhinji nemamaneja enharaunda.

Ndeipi data yakavanzika pamusoro pako inowanikwa kune mutongi?

Isu tichangove nekupokana mumutauro weChirungu chat yemamoderator mushure mubvunzo uyu. Ma moderator mazhinji arikuda kusaudza vashandisi kuti ndeupi ruzivo pamusoro pavo rwunowanikwa kune ma moderator, vachitsanangura kuti zvikasadaro vanozokwanisa kudarika macheki edu. Ini pachangu ndiri wekubuda pachena uye ndinotenda kuti vatori vechikamu vanofanirwa kuziva ruzivo pamusoro pavo rwunowanikwa kune vamiriri. Eat mhinduro yekare kubva kumushandi wekambani, pane rondedzero. Chokwadi, hazvisi zvese zviripo. Runyorwa ruzere:

• Zita chairo risingaonekwe neruzhinji chero kupi zvako.
• Mabhokisi etsamba akabatanidzwa.
• IP yako.
• Mazita emadunhurirwa akapedzisira kushandiswa.
• Yako OpenID.

Kune boka rezvishandiso pamusoro peizvi. Kune zvakajairwa (yekubatanidza ma tag), uye kune zvakare maturusi akaomarara, semuenzaniso, kuona zvidhori kana kuvhota kunotyora mitemo.

Kuzvidya mwoyo kwemarudzi ose

Izvi ndizvo zvinoita admin panhizha ine runyorwa rwearamu. Hatiwani kunyange zana pazuva (asi pane enSO kune anosvika chiuru), asi izvi hazvipokane chokwadi chekuti kune maaramu asina kujeka asingagoni kugadziriswa panhunzi.

Isu tinogashira maaramu kubva kune vashandisi kana kubva kune bot. Zvakanaka kana kuri kufunga kwakapusa senge "hapasisina chinodiwa," asi mamiriro akaomarara anoitika kazhinji.

Semuenzaniso, iyo "inogumbura" alarm, iyo inowanzoiswa pamashoko. Kana paine kunyomba chaiko, saka hapana mibvunzo - isu tinongoidzima, uye tonyora meseji kune ari kutora chikamu panzvimbo yevatariri (kana kurambidza muzviitiko zvakanyanyisa). Asi zvakadini kana mashoko acho aibatsira, asi, semuenzaniso, mune inosetsa kana nekunyomba? Kunetseka kwakadaro kunowanzomutswa nevanyori vemibvunzo vasati vadzidza kuvabvunza.

Zvakajairikawo kuti vanhu vashandise "kwete mhinduro" kufunganya. Kana mhinduro yacho iine chinongedzo chimwe chete, saka kushushikana kwese kuri nyore kugadzirisa. Asi zvakadini kana mhinduro yacho ichiita seinodiwa, asi isina kururama? Sezvingabvira ticharasa kunetseka kwakadaro. Nekuti vatungamiri havaregi kugutsikana mupfungwa iyo vamwe vanhu vanotenda. Nharaunda inofanira kuderedza mhinduro dzakaipa uye kuvhota kuvhara mibvunzo yakaipa. Uye vatori vechikamu vazhinji havanzwisisi chikamu ichi. Panyaya yekuvhara, zvichiri kuomeswa nenyaya yekuti vhoti yemumiriri wekuvhara inogara ichisarudza. Rega ndikuyeuchidze kuti mumamiriro ezvinhu akajairwa, vatori vechikamu 5 vanofanirwa kuvhara nyaya (kana mumwe mubatanidzwa ane bheji regoridhe pane tag).

Pane mibvunzo inosetsa chaizvo.

Kazhinji vanhu vanobvunza mibvunzo isina hukama nemusoro weSO. Vanogona kunge vakaona mutsanangudzo pfupi kuti iyi "saiti yemibvunzo nemhinduro," asi vakapotsa chikamu che "chirongwa."

Meta

Havasi vese vatungamiri vanoita izvi, asi zvakadaro. Vatori vechikamu nguva nenguva vanobvunza mibvunzo, iyo inowanzo pindurwa nemutungamiriri chete:

• «Pane kurambidzwa here kune mamwe maavatars?»
• «Ko kubatana kunorangwa paSO?»
• «Soviet Red Army inotuka StackOverflow? »

Pane mibvunzo inogona kupindurwa nechero mupi wechikamu, asi zviri nani kupindura wakamiririra mumiriri kuitira kumisa makuhwa (semuenzaniso, "Monica ndiani, uye nei nharaunda ichidudza zita iri kakawanda kudaro?").

Uye, sezvaunogona kufungidzira, izvi zvinotungamira kune chokwadi chekuti kunyangwe iwe ukanyora / kupindura wakamiririra munhuwo zvake mushandisi, mameseji ako anozoonekwa nevakawanda sepamutemo. Kunyanya, vamwe vanokuzivisa iwe nezviito zvako nehutongi. Asi regai ndikuyeuchidzei kuti ma moderator vanhu vanozvipira. Mukuwedzera, vangasabvumirana nehutungamiri pane dzimwe nyaya. Izvi zvinogona kuoneka muzviitiko zvichangoburwa zvakatenderedza Monica Cellio, uko ma moderator mazhinji akazvipira kusiya zvigaro zvavo ("Kupfura mods uye kumanikidza rezinesi: is Stack Exchange ichiri kufarira kushandira pamwe nenharaunda?"). Nekuda kweizvozvo, pane mamwe mawebhusaiti pakanga pasina mamodhita anoshanda akasara panetiweki zvachose.

MSE

Kukurukura nyaya dzepasi rose pane network iripo MSE. Pakutanga, zvizhinji zvezviziviso zvekambani zvaive pano. Mishumo yeBug, zvikumbiro zvechimiro, mhinduro - zvese zviri pano.

Semurevereri (uye semunhuwo zvake anotora chikamu) ndinotarisisa MSE. Kana ndikaona chinhu chakakosha, ndinochiendesa kwachiri Meta yedu. Kana vatori vechikamu vakashuma chimwe chinhu paMeta yemunharaunda, asi mubvunzo une chekuita nesaiti dzese mumambure, ipapo ndinoishandura uye ndinoiburitsa paMSE.

Paive nemimwe mibvunzo paMSE kubva kudivi rangu nezvenzvimbo. Paunenge uchigadzira Stack Kufashukira, vagadziri vacho havana kusanganisira mukana wenzvimbo, saka ikozvino matambudziko mazhinji ari kubuda. Shanduro yacho pachayo inoitwa pamwe chete nenhengo dzenharaunda yedu vachishandisa Transifex и Dudziro (open source solution kubva g3rv4).

Stack Overflow moderators chat in Russian

Ikoko tinokurukura zvakawanda mamiriro ezvinhu ari kuitika panzvimbo. Pane dzimwe nyaya, sarudzo dzinopedzisira dzaitwa pamwechete. Mune zvimwe zviitiko zvakaoma, tinoedza kuteerera kune mumwe nemumwe mutungamiriri, uye chete ipapo toita sarudzo yekupedzisira.

Ndinofunga kuti pane nyaya dzakakosha dzakawanda dziri kukurukurwa.

• Zvipopi. Hazvisi pachena nguva dzose kana mubatanidzwa ari chidhori. Naizvozvo, zviri nani kukurukura nyaya yacho pamwe chete zvakare. Mutori wechikamu haazotizi chero kupi zvako.
• Kubiridzira mavhoti. Kuti shamwari yako yakavhota here kana kuti kwete. Yakagovaniswa IP kana kwete. Zvose izvi zvinokanganisa chisarudzo chekupedzisira. Zvese zvinotonyanya kuoma kana mushandisi ane mukurumbira wepamusoro achifungidzirwa.
• Hurukuro pamusoro pemeta. Dzimwe nguva vanhu vanoenda kure. Kutsoropodza kunowanzoenderana nekuchera. Negativity, etc. inosanganiswawo mune izvi. Aka ndekekutanga here kana kuti mutori wechikamu anoita izvi nguva dzese? Ingodzima mameseji kana kurambidza?
• Kurambidzwa. Panyaya yezvidhori / kubiridzira nezwi, zvese zvinogara zvakajeka. Asi nhaurirano dzinopisa dzinowanzova pamusoro pezvinyorwa paMeta (kazhinji nekushoropodzwa) kana nezvezvinogona kutuka. Isu tose takasiyana, vamwe vanobata-bata kupfuura vamwe. Izvi zvinoshandawo kune vatungamiri uye vatungamiri vemunharaunda. Uye kune vamwe vatori vechikamu venhaurirano kune mazana emashoko.

Global moderator chat kubva mhiri kweStack Exchange network

Imba yekutaura yemazana emamodhireta, uko dzimwe nguva kurukurirano dzakakasharara dzinoitika. Dzimwe nguva nhaurirano idzi dzinopfuura. Uye vazhinji vanoona izvi sedambudziko. "Iyo Teachers' Lounge ine chepfu here, kana zvakadaro nei?".

Kazhinji, nyaya naMonica yakaitika muhurukuro iyi.

Chat ye400+ vanhu, uko munhu wese anomiririra saiti yaanozvidavirira. Vanhu vanobva kunyika dzakasiyana, mafungiro akasiyana, zvitendero zvakasiyana uye maonero enyika. Ini pachangu ndinotaura ikoko kashoma, chete kana paine mubvunzo chaiwo.

Zvidhori, kubiridzira nekuvhota

MaModerators ane maturusi ekuona izvi. Uye zvinosuruvarisa kuona kana vashandisi vepamusoro-soro vachityora mitemo. Vazhinji vatori vechikamu, kana vakabatwa vachiita izvi, vanozviramba, vachiti "shamwari", "shamwari yebasa", nezvimwewo. Asi nditende ini, maturusi anowanzo penda mufananidzo wakajeka.

Hongu, dzimwe nguva pane zvikanganiso, pane ambiguous mamiriro. Zvakanga zviri izvo zvaiitika pachinyorwa ichi zvakapesvedzera zvakanyanya "Resistance" pane imwe nguva. Zvadaro puppet yakabviswa (maererano nevatongi). Asi vamwe vatori vechikamu havana kubvumirana neizvi.

Zvose zvava kuoma chibvumirano, iyo inosainwa nemutungamiriri. Chinokosha ndechekuti ma moderator haakwanise kuburitsa pachena zvinhu zvakawanda zvine chekuita nekuferefeta. Nekuda kweizvozvo, vatori vechikamu vanogona kuona izvi sechokwadi chekuti vatariri havana humbowo, uye vakangoita chikanganiso uye vari kuedza kuvanza kuseri kwemitemo.

Zvose zviito zvinoonekwa sezviito zvemuongorori

Vamwe vatori vechikamu vanotarisa kwauri semuenzaniso. Kana iwe uchiseka kana kushandisa irony, saka munguva pfupi ivo vachatanga kuita zvimwe chete. Semunhu anofarira kunyomba / kutsvinya, ini zvino ndinofanira kungwarira zvakapetwa pane zvandinonyora.

Nokuti zviito zvako zvinoonekwa sezviito zvemutungamiri, zvino vamwe vanotanga kukwezva izvi kana kukakavara kwamuka. Semuenzaniso, munguva pfupi yapfuura pane mamiriro ezvinhu apo vamwe vevatori vechikamu vakasarudza kuti pakanga pasina nzvimbo yeanglicisms paStack Overflow muchiRussia. Hondo yekugadziridza yatanga. Uye mamwe magadzirirwo kubva kumumiriri (kubva kwandiri) akanzwisiswa chaizvo sezviito zvemumiriri. Nhengo dzakanyora kuti ndakanga ndiri "kushandisa simba rangu zvisizvo." Asi rega ndikuyeuchidze kuti chero mutori wechikamu anogona kugadzirisa mameseji evamwe vanhu. A mushure memukurumbira wa2000, gadziriso dzinoiswa pakarepo kunzvenga mutsara wekutarisa.

Analytics

pashure 25000 mukurumbira waunowana к site analytics. Asi ipapo iwe unongogona kuwana matatu mashoma magirafu akadai.

Iwo analytics anowanikwa kune ma moderator ane simba zvakanyanya uye anotitendera kuronda akawanda mapatani.

Chinongonzwisa tsitsi ndechekuti magirafu aya haagone kutumirwa pachena; pane zvakawanda zvinonakidza zvinhu ipapo.

Nezvekutumwa

Iye zvino ndaona kuti ndakanga ndisina njere. Hazvigoneki kuti pachave nekuvandudzwa kwakanaka kubva kuSE. Ndiri muchidimbu Mete akanyorakuti kambani yanga ichifamba nenzira isiri iyo kwenguva yakareba.

Kazhinji, kana iwe ukatarisa kuti zvinyorwa kubva kuvashandi zvinogamuchirwa sei munharaunda, saka kazhinji hapana zvinyengeri zvakasara.

• «Kwidziridzo: chibvumirano naMonica Cellio".
• Yakapfuura post (ikozvino yabviswa) pane imwecheteyo nyaya "Kuwedzeredza kuNharaunda yedu uye Ruregerero»ine chiyero pazasi -2000.
  

Munguva pfupi yapfuura S.E. yakaziviswa, iyo kazhinji inenge yakakanganwa paMSE, mhinduro ichatorwa chete kubva kumapoka akasarudzwa evanhu. Iyo kambani haina kunyanya kufarira mhinduro pane MSE.

PS

Iye zvino ndinoramba ndichiita mabasa echinyakare ekubata maaramu, nezvimwewo, asi ndichiri kutenda/kutarisira kuti kambani ichasangana nenharaunda, uyezve ndinogona kudzorera chikamu chakaputsika cheStack Overflow muchiRussia. Zvichida inotevera 2020 pane chimwe chinhu chichachinja kuve nani. Panguva ino, ndinonzwa sokuti handisi kupembedza nzvimbo yangu somutungamiriri.

Source: www.habr.com