{"id":32828,"date":"2019-10-31T21:49:09","date_gmt":"2019-10-31T18:49:09","guid":{"rendered":"https:\/\/prohoster.info\/blog\/detalnyj-obzor-3cx-v16\/"},"modified":"2019-10-31T21:49:09","modified_gmt":"2019-10-31T18:49:09","slug":"detalnyj-obzor-3cx-v16","status":"publish","type":"post","link":"https:\/\/prohoster.info\/sq\/blog\/administrirovanie\/detalnyj-obzor-3cx-v16","title":{"rendered":"Rishikimi i detajuar i 3CX v16","gt_translate_keys":[{"key":"rendered","format":"text"}]},"content":{"rendered":"

N\u00eb k\u00ebt\u00eb artikull do t\u00eb b\u00ebjm\u00eb nj\u00eb pasqyr\u00eb t\u00eb detajuar t\u00eb mund\u00ebsive 3CX v16<\/a><\/noindex>. Versioni i ri i PBX ofron p\u00ebrmir\u00ebsime t\u00eb ndryshme n\u00eb cil\u00ebsin\u00eb e sh\u00ebrbimit p\u00ebr klient\u00ebt dhe rrit produktivitetin e punonj\u00ebsve. N\u00eb t\u00eb nj\u00ebjt\u00ebn koh\u00eb, puna e inxhinierit sistemor, i cili mir\u00ebmban sistemin, \u00ebsht\u00eb leht\u00ebsuar duksh\u00ebm.<\/p>\n

N\u00eb v16 ne kemi zgjeruar mund\u00ebsit\u00eb e pun\u00ebs s\u00eb bashku. Tani sistemi lejon t\u00eb komunikoni jo vet\u00ebm mes punonj\u00ebsve, por edhe me klient\u00ebt dhe porosit\u00ebsit tuaj. Nj\u00eb nd\u00ebrfaqe e re e qendr\u00ebs s\u00eb kontakteve i \u00ebsht\u00eb shtuar qendr\u00ebs s\u00eb thirrjeve 3CX. Po ashtu \u00ebsht\u00eb zgjeruar integrimi me sistemet CRM, jan\u00eb shtuar mjete t\u00eb reja p\u00ebr monitorimin e cil\u00ebsis\u00eb s\u00eb sh\u00ebrbimit, duke p\u00ebrfshir\u00eb nj\u00eb panel t\u00eb ri operativ t\u00eb PBX.<\/a><\/noindex><\/p>\n

Qendra e re e kontakteve 3CX<\/h3>\n

\nDuke mbledhur komente nga m\u00eb shum\u00eb se 170,000 klient\u00eb n\u00eb t\u00eb gjith\u00eb bot\u00ebn, ne zhvilluam nga e para nj\u00eb modul t\u00eb ri t\u00eb qendr\u00ebs s\u00eb thirrjeve, i cili \u00ebsht\u00eb shum\u00eb m\u00eb efikas dhe shkall\u00ebzohet m\u00eb mir\u00eb. Nj\u00eb nga risit\u00eb e r\u00ebnd\u00ebsishme \u00ebsht\u00eb rregullimi i thirrjeve sipas kualifikimeve t\u00eb operatorit. Rregullimi i till\u00eb i thirrjeve ndodh vet\u00ebm n\u00eb qendrat e specializuara t\u00eb thirrjeve t\u00eb shtrenjta, nd\u00ebrsa 3CX e ofron at\u00eb p\u00ebr nj\u00eb fraksion t\u00eb vog\u00ebl t\u00eb \u00e7mimit t\u00eb nj\u00eb zgjidhjeje t\u00eb till\u00eb nga konkurrent\u00ebt. Kjo funksionalitet \u00ebsht\u00eb n\u00eb edicionin 3CX Enterprise. Duhet theksuar se rregullimi i thirrjeve sipas kualifikimeve \u00ebsht\u00eb vet\u00ebm fillimi i zhvillimit t\u00eb qendr\u00ebs s\u00eb thirrjeve 3CX. Mund\u00ebsi t\u00eb reja t\u00eb \"qendrave t\u00eb v\u00ebrteta\" t\u00eb thirrjeve do t\u00eb shfaqen n\u00eb p\u00ebrdit\u00ebsimet e ardhshme.<\/p>\n

N\u00eb koh\u00ebn ton\u00eb, bler\u00ebsit shpesh nuk duan t\u00eb telefonojn\u00eb n\u00eb kompani \u2014 iu p\u00eblqen m\u00eb shum\u00eb t\u00eb kontaktojn\u00eb me ju p\u00ebrmes dritares s\u00eb bised\u00ebs n\u00eb faqen e internetit. Duke marr\u00eb parasysh d\u00ebshirat e klient\u00ebve, ne krijuam nj\u00eb widget t\u00eb ri t\u00eb qendr\u00ebs s\u00eb kontakteve, i cili lejon vizitor\u00ebt e faqes t\u00eb shkruajn\u00eb n\u00eb bised\u00eb dhe madje t\u00eb telefonojn\u00eb p\u00ebrmes shfletuesit! K\u00ebshtu duket \u2014 operator\u00ebt, t\u00eb cil\u00ebt filluan bised\u00ebn, mund menj\u00ebher\u00eb t\u00eb kalojn\u00eb n\u00eb komunikim me z\u00eb dhe m\u00eb pas madje n\u00eb video. Ky kanal i vazhduesh\u00ebm i komunikimit siguron nj\u00eb sh\u00ebrbim t\u00eb shk\u00eblqyer \u2014 pa nd\u00ebrprerje n\u00eb komunikimin mes bler\u00ebsit dhe punonj\u00ebsit tuaj.<\/p>\n

\"Rishikimi
\n
\nWidgeti i komunikimit p\u00ebr faqen e internetit 3CX Live Chat & Talk<\/a><\/noindex> ofrohet falas me t\u00eb gjitha edicionet e 3CX (edhe me at\u00eb falas!). Avantazhi i widget-it ton\u00eb para sh\u00ebrbimeve t\u00eb ngjashme t\u00eb pal\u00ebve t\u00eb treta p\u00ebr biseda \u00ebsht\u00eb se vizitori i faqes nuk duhet t\u00eb telefonoj\u00eb p\u00ebrmes telefonit t\u00eb zakonsh\u00ebm - ai fillon n\u00eb bised\u00eb dhe menj\u00ebher\u00eb vazhdon me z\u00eb. Operator\u00ebt tuaj nuk duhet t\u00eb m\u00ebsojn\u00eb nd\u00ebrfaqen e sh\u00ebrbimeve t\u00eb pal\u00ebve t\u00eb treta, dhe administratori i sistemit nuk duhet t'i mb\u00ebshtes\u00eb ata. P\u00ebr m\u00eb tep\u00ebr, ju kurseni nj\u00eb shum\u00eb t\u00eb konsiderueshme parash n\u00eb pagesat mujore p\u00ebr sh\u00ebrbimet e komunikimit t\u00eb pal\u00ebve t\u00eb treta p\u00ebr faqen tuaj.\u00a0<\/p>\n

P\u00ebr t\u00eb lidhur widget-in n\u00eb faqen tuaj instaloni plugin-in p\u00ebr WordPress<\/a><\/noindex> dhe shtoni bllokun e kodit n\u00eb faqen tuaj (n\u00ebse faqja nuk \u00ebsht\u00eb n\u00eb WordPress, ndiqni k\u00ebt\u00eb udh\u00ebzim<\/a><\/noindex>). Pastaj, caktoni lidhjen me PBX, pamjen e dritares s\u00eb bised\u00ebs dhe p\u00ebrcaktoni se n\u00eb cilat faqe duhet t\u00eb shfaqet widget-i. Operator\u00ebt do t\u00eb marrin mesazhet dhe do t\u2019u p\u00ebrgjigjen vizitor\u00ebve direkt p\u00ebrmes web-klientit 3CX. Vlen t\u00eb theksohet se kjo teknologji \u00ebsht\u00eb n\u00eb faz\u00ebn e testimit beta dhe funksione t\u00eb reja do t\u00eb shtohen n\u00eb p\u00ebrdit\u00ebsimet e ardhshme.<\/p>\n

N\u00eb 3CX v16, ne gjithashtu p\u00ebrmir\u00ebsuam integrimin me CRM . U shtuan sistemet e reja CRM, dhe p\u00ebr CRM-t\u00eb e mb\u00ebshtetur, u ofruan regjistrimi i thirrjeve, opsione shtes\u00eb dhe CRM-dialer\u00ebt. Kjo lejon integrimin e plot\u00eb t\u00eb telefonis\u00eb n\u00eb nd\u00ebrfaqen e CRM. Mb\u00ebshtetje p\u00ebr thirrjet e daljes p\u00ebrmes CRM-dialer\u00ebve \u00ebsht\u00eb realizuar aktualisht vet\u00ebm p\u00ebr CRM-n\u00eb Salesforce, por do t\u00eb lidhet edhe p\u00ebr CRM-t\u00eb e tjera nd\u00ebrsa p\u00ebrmir\u00ebsohet REST API.<\/a><\/noindex>P\u00ebr t\u00eb siguruar nj\u00eb sh\u00ebrbim cil\u00ebsor, \u00ebsht\u00eb e r\u00ebnd\u00ebsishme t\u00eb kuptoni se si sh\u00ebrbehen klient\u00ebt tuaj. N\u00eb v16, p\u00ebr k\u00ebt\u00eb \u00ebsht\u00eb b\u00ebr\u00eb nj\u00eb p\u00ebrmir\u00ebsim i r\u00ebnd\u00ebsish\u00ebm - paneli i ri i operator\u00ebve p\u00ebr monitorimin e thirrjeve dhe bisedave. P\u00ebrve\u00e7 k\u00ebsaj, raportet<\/p>\n

e qendr\u00ebs s\u00eb thirrjeve jan\u00eb p\u00ebrmir\u00ebsuar dhe \u00ebsht\u00eb shtuar mund\u00ebsia e arkivimit t\u00eb regjistrimeve t\u00eb bisedave. Menaxher\u00ebt e qendrave t\u00eb thirrjeve kan\u00eb k\u00ebrkuar prej koh\u00ebsh k\u00ebto mund\u00ebsi!<\/a><\/noindex> Pjesa e re e operatorit t\u00eb qendr\u00ebs s\u00eb thirrjeve ofron monitorim t\u00eb p\u00ebrshtatsh\u00ebm t\u00eb ngjarjeve n\u00eb nj\u00eb dritare t\u00eb ve\u00e7ant\u00eb t\u00eb daljes. Me kalimin e koh\u00ebs, n\u00eb t\u00eb do t\u00eb shtohen moda t\u00eb reja p\u00ebr shfaqjen e informacionit, si\u00e7 \u00ebsht\u00eb lista e kryesoreve (leaderboard) p\u00ebr vler\u00ebsimin e KPI-ve t\u00eb operator\u00ebve.<\/p>\n

P\u00ebrgjegj\u00ebsia e re e panelit t\u00eb operator\u00ebve t\u00eb qendr\u00ebs s\u00eb thirrjeve ofron nj\u00eb mbik\u00ebqyrje t\u00eb leht\u00eb t\u00eb ngjarjeve n\u00eb nj\u00eb dritare t\u00eb ve\u00e7ant\u00eb t\u00eb daljes. Me kalimin e koh\u00ebs, do t\u00eb shtohen modifikime t\u00eb reja p\u00ebr shfaqjen e informacionit, si p\u00ebr shembull, tabela e renditjes (leaderboard) p\u00ebr vler\u00ebsimin e KPI-ve t\u00eb operator\u00ebve.<\/p>\n

\"Rishikimi
\n
\nRaportet e thirrjeve ishin pika e dob\u00ebt e 3CX p\u00ebr shkak t\u00eb arkitektur\u00ebs s\u00eb vjet\u00ebr t\u00eb qendr\u00ebs s\u00eb thirrjeve. Arkitektura e re e sh\u00ebrbimit t\u00eb Pritjeve n\u00eb v16 e ka p\u00ebrmir\u00ebsuar ndjesh\u00ebm cil\u00ebsin\u00eb e raporteve. Sigurisht, shum\u00eb pasakt\u00ebsi dhe gabime t\u00eb zbuluara m\u00eb par\u00eb jan\u00eb korrigjuar. Tipet e reja t\u00eb raporteve do t\u00eb shfaqen n\u00eb p\u00ebrdit\u00ebsimet e ardhshme.<\/p>\n

Regjistrimi i bisedave t\u00eb operator\u00ebve p\u00ebrdoret n\u00eb \u00e7do qend\u00ebr thirrjeje si p\u00ebr kontrollin e cil\u00ebsis\u00eb s\u00eb sh\u00ebrbimit ashtu edhe, ndonj\u00ebher\u00eb, sipas k\u00ebrkesave ligjore. N\u00eb v16 ne e kemi p\u00ebrmir\u00ebsuar ndjesh\u00ebm k\u00ebt\u00eb funksion. T\u00eb gjitha t\u00eb dh\u00ebnat mbi regjistrimin e thirrjeve, duke p\u00ebrfshir\u00eb lidhjen p\u00ebr skedarin audio t\u00eb regjistrimit, tani ruhen n\u00eb baz\u00ebn e t\u00eb dh\u00ebnave. P\u00ebr m\u00eb tep\u00ebr, sistemi njeh (p\u00ebrkthe n\u00eb tekst me ndihm\u00ebn e sh\u00ebrbimeve Google) minut\u00ebn e par\u00eb t\u00eb \u00e7do regjistrimi \u2014 tani ju mund t\u00eb gjeni shpejt bised\u00ebn e nevojshme sipas fjal\u00ebve ky\u00e7e. Si\u00e7 u tha, regjistrimet e bisedave mund t\u00eb arkivohen n\u00eb ruajtjen NAS ose Google Drive<\/a><\/noindex>. Nj\u00eb num\u00ebr i konsideruesh\u00ebm i regjistrimeve tani nuk k\u00ebrkon nj\u00eb disk t\u00eb madh lokal. Kjo jo vet\u00ebm q\u00eb lejon p\u00ebrdorimin e VPS-hostingut t\u00eb lir\u00eb, por gjithashtu e p\u00ebrshpejton n\u00eb mas\u00eb t\u00eb madhe rezervimin dhe rikuperimin e serverit 3CX.
\n\"Rishikimi<\/p>\n

UC dhe bashk\u00ebpunimi<\/h3>\n

\nN\u00eb v16 u shfaq\u00ebn teknologji t\u00eb reja t\u00eb bashk\u00ebpunimit t\u00eb punonj\u00ebsve \u2014 nj\u00eb integrim i plot\u00eb me Office 365<\/a><\/noindex>, softfoni web i integruar dhe integrimi i CRM-s\u00eb p\u00ebr thirrjet e dalshme. Ne gjithashtu e p\u00ebrmir\u00ebsuam nd\u00ebrfaqen e klientit web, zgj\u00ebruam mund\u00ebsit\u00eb e bised\u00ebs korporative dhe videokoneferencave.<\/p>\n

\"Rishikimi
\n
\nSistemi i ri p\u00ebrdor versionin m\u00eb t\u00eb fundit t\u00eb Microsoft Office API dhe mb\u00ebshtet t\u00eb gjitha abonimet e Office 365, duke filluar nga Business Essentials me \u00e7mim t\u00eb ul\u00ebt. \u00cbsht\u00eb realizuar sinkronizimi i p\u00ebrdoruesve t\u00eb Office 365 me 3CX \u2014 shtimi ose fshirja e p\u00ebrdoruesve n\u00eb Office 365 krijon dhe fshin p\u00ebrkat\u00ebsisht numrat e lidh\u00ebsve n\u00eb PBX. Po ashtu funksionon sinkronizimi i kontakteve t\u00eb Office. Nd\u00ebrsa sinkronizimi i kalendar\u00ebve lejon vendosjen automatikisht t\u00eb statusit t\u00eb numrit t\u00eb lidh\u00ebsit 3CX n\u00eb var\u00ebsi t\u00eb statusit tuaj n\u00eb kalendarin Outlook.<\/p>\n

Softfoni webRTC, q\u00eb ishte n\u00eb dispozicion n\u00eb v15.5 si beta, tani \u00ebsht\u00eb l\u00ebshuar n\u00eb versionin p\u00ebrfundimtar. P\u00ebrdoruesi 3CX mund t\u00eb telefonoj\u00eb drejtp\u00ebrdrejt nga shfletuesi, pavar\u00ebsisht nga sistemi operativ dhe pa instaluar ndonj\u00eb aplikacion lokal. P\u00ebr m\u00eb tep\u00ebr, \u00ebsht\u00eb realizuar integrimi me kufjet Sennheiser \u2014 mb\u00ebshtetet funksioni i butonit p\u00ebr p\u00ebrgjigjen e thirrjeve.<\/p>\n

N\u00eb v16 \u00ebsht\u00eb p\u00ebrmir\u00ebsuar ndjesh\u00ebm funksionaliteti i bised\u00ebs. Biseda mobile korporative po i afrohet aplikacioneve lider si WhatsApp. \u00c7atia 3CX ka funksionalitete t\u00eb ngjashme dhe funksionon p\u00ebraf\u00ebrsisht nj\u00ebsoj \u2014 p\u00ebrdoruesit do t\u00eb jen\u00eb t\u00eb leht\u00eb p\u00ebr ta m\u00ebsuar. \u00cbsht\u00eb shtuar d\u00ebrgimi i skedar\u00ebve, imazheve dhe emoji. N\u00eb nj\u00eb t\u00eb ardhme t\u00eb af\u00ebrt do t\u00eb jet\u00eb e mundur t\u00eb rishp\u00ebrndahen mesazhet midis p\u00ebrdoruesve dhe t\u00eb arkivohen bisedat. Po ashtu, do t\u00eb jen\u00eb t\u00eb disponueshme raportet p\u00ebr bisedat \u2014 nj\u00eb funksion i r\u00ebnd\u00ebsish\u00ebm p\u00ebr administrator\u00ebt e qendr\u00ebs s\u00eb thirrjeve.\u00a0<\/p>\n

\"Rishikimi
\n
\nFunksioni q\u00eb ishte n\u00eb klientin 3CX p\u00ebr Windows dhe mungonte n\u00eb klientin web \u2014 konfigurimi i indikator\u00ebve BLF nga vet\u00eb p\u00ebrdoruesit. Fal\u00eb k\u00ebtij funksioni, punonj\u00ebsit mund t\u00eb vendosin vet\u00eb indikator\u00ebt BLF pa ndihm\u00ebn e nj\u00eb administratori sistemi. Tani konfigurimi i BLF punon edhe n\u00eb klientin web. Po ashtu, n\u00eb kartel\u00ebn e thirrjes jan\u00eb shtuar informacionet e tjera p\u00ebr abonentin. Me nj\u00eb fjal\u00eb, tani \u00ebsht\u00eb shum\u00eb m\u00eb e leht\u00eb t\u00eb kalosh midis softfonit web, telefonit IP dhe aplikacioneve p\u00ebr Android dhe iOS.<\/p>\n

Web-kongreset 3CX WebMeeting<\/h3>\n

\nN\u00ebse ende po shpenzoni para p\u00ebr web-kongreset Webex ose Zoom, \u00ebsht\u00eb koha t\u00eb kaloni n\u00eb 3CX! MCU WebMeeting jan\u00eb transferuar n\u00eb infrastruktur\u00ebn Amazon. Kjo ka siguruar besueshm\u00ebri t\u00eb lart\u00eb, ka optimizuar kalimin e trafikut dhe ka ofruar cil\u00ebsi t\u00eb shk\u00eblqyer t\u00eb videos dhe audios me nj\u00eb num\u00ebr t\u00eb madh pjes\u00ebmarr\u00ebsish. Po ashtu, vlen t\u00eb theksohet se tani demonstrimi i ekranit nuk k\u00ebrkon instalimin e nj\u00eb zgjerimi p\u00ebr shfletuesin. Dhe nj\u00eb funksion tjet\u00ebr i ri \u2014 tani pjes\u00ebmarr\u00ebsit mund t\u00eb telefonojn\u00eb n\u00eb web-kongresin WebRTC nga telefona t\u00eb zakonsh\u00ebm \u2014 dhe t\u00eb marrin pjes\u00eb me z\u00eb, pa p\u00ebrdorur PC dhe shfletues.<\/p>\n

\"Rishikimi
\n<\/p>\n

Mund\u00ebsi t\u00eb reja p\u00ebr administrator\u00ebt<\/h3>\n

\nSigurisht, ne nuk e kemi harruar administratorin e sistemit. Siguria dhe performanca e ATS \u00ebsht\u00eb p\u00ebrmir\u00ebsuar ndjesh\u00ebm. Aq shum\u00eb sa ne arrit\u00ebm ta nisnim at\u00eb n\u00eb Raspberry Pi<\/a><\/noindex>! Nj\u00eb funksion tjet\u00ebr interesant i v16 \u2014 sh\u00ebrbimi i ri \u2014 Menaxheri i rasteve 3CX, i cili lejon administrimin e t\u00eb gjitha ATS-ve tuaja nga nj\u00eb nd\u00ebrfaqe e vetme.<\/p>\n

Nd\u00ebrmarrjet e vogla do t\u00eb ken\u00eb m\u00eb shum\u00eb p\u00ebrfitim duke vendosur PBX-n\u00eb jo n\u00eb re, por lokal\u00eb n\u00eb pajisjen standard Raspberry Pi 3B+, e cila kushton rreth 50$. P\u00ebr ta arritur k\u00ebt\u00eb, ne kemi ulur ndjesh\u00ebm k\u00ebrkesat p\u00ebr procesor dhe memorie, dhe kemi lan\u00e7uar v16 n\u00eb pajisjet ARM m\u00eb pak k\u00ebrkuese Raspberry dhe n\u00eb serverat VPS m\u00eb t\u00eb lir\u00eb.<\/p>\n

\"Rishikimi
\n
\nMenaxheri i instancave 3CX lejon menaxhimin n\u00eb m\u00ebnyr\u00eb qendrore t\u00eb t\u00eb gjitha instancave t\u00eb instaluara t\u00eb PBX. Ky \u00ebsht\u00eb nj\u00eb zgjidhje e shk\u00eblqyer p\u00ebr integruesit \u2014 partner\u00ebt 3CX dhe klient\u00ebt e m\u00ebdhenj. Mund t\u00eb instaloni p\u00ebrdit\u00ebsime n\u00eb t\u00eb gjitha sistemet nj\u00ebkoh\u00ebsisht, t\u00eb monitoroni statusin e sh\u00ebrbimeve, t\u00eb kontrolloni gabimet, p\u00ebr shembull munges\u00ebn e hap\u00ebsir\u00ebs n\u00eb disk. N\u00eb p\u00ebrdit\u00ebsimet e ardhshme do t\u00eb ket\u00eb menaxhim t\u00eb SIP-trunk\u00ebve dhe pajisjeve t\u00eb lidhura p\u00ebrmes sh\u00ebrbimit 3CX SBC, monitorim t\u00eb ngjarjeve t\u00eb siguris\u00eb dhe testim t\u00eb cil\u00ebsis\u00eb s\u00eb trafikut VoIP n\u00eb distanc\u00eb.<\/p>\n

Ne punojm\u00eb vazhdimisht p\u00ebr teknologjit\u00eb e siguris\u00eb n\u00eb komunikimin e korporatave. 3CX v16 shton nj\u00eb funksion interesant mbrojtjeje \u2014 nj\u00eb list\u00eb globale t\u00eb IP-ve t\u00eb dyshimta, t\u00eb grumbulluara nga t\u00eb gjitha sistemet e instaluara 3CX n\u00eb bot\u00eb. Kjo list\u00eb kontrollohet (shk\u00eblqejn\u00eb IP-t\u00eb q\u00eb bllokohen vazhdimisht) dhe d\u00ebrgohet p\u00ebrs\u00ebri n\u00eb t\u00eb gjitha serverat 3CX, duke p\u00ebrfshir\u00eb sistemin tuaj. K\u00ebshtu realizohet nj\u00eb mbrojtje efektive n\u00eb re nga hakerat. Natyrisht, t\u00eb gjitha komponent\u00ebt open-source t\u00eb 3CX jan\u00eb p\u00ebrdit\u00ebsuar n\u00eb versionet m\u00eb t\u00eb fundit. V\u00ebmendje, p\u00ebrdorimi i sistemeve t\u00eb vjetra me versione t\u00eb vjetra t\u00eb komponent\u00ebve \u2014 si baza e t\u00eb dh\u00ebnave, serveri web etj. rrit ndjesh\u00ebm rrezikun e invazionit. Po ashtu, tani ju mund t\u00eb kufizoni aksesin n\u00eb nd\u00ebrfaqen 3CX sipas IP-ve.<\/p>\n

Nga mund\u00ebsit\u00eb e tjera p\u00ebr administrator\u00ebt, mund t\u00eb theksojm\u00eb statistik\u00ebn e protokollit RTCP, e cila ndihmon n\u00eb gjetjen e problemeve me cil\u00ebsin\u00eb e lidhjes; kopjimin e numrit t\u00eb brendis\u00eb \u2014 tani mund ta krijoni si nj\u00eb kopje t\u00eb ekzistuesh\u00ebm, duke ndryshuar vet\u00ebm parametrat kryesor\u00eb. E gjith\u00eb nd\u00ebrfaqja e 3CX \u00ebsht\u00eb e p\u00ebrkthyer p\u00ebr redaktim \u2018me nj\u00eb klik\u2019, dhe renditjen e indikator\u00ebve BLF tani mund ta ndryshoni n\u00eb m\u00ebnyr\u00eb t\u00eb thjesht\u00eb duke t\u00ebrhequr me miun.<\/p>\n

Licencat dhe \u00e7mimet<\/h3>\n

\nPavar\u00ebsisht nga \u00e7mimet q\u00eb jan\u00eb tashm\u00eb t\u00eb arsyeshme, ne i kemi rishikuar ato n\u00eb drejtim t\u00eb reduktimit. Edicioni 3CX Standard ka r\u00ebn\u00eb n\u00eb \u00e7mim me 40% (nd\u00ebrsa versioni falas \u00ebsht\u00eb zgjeruar deri n\u00eb 8 thirrje t\u00eb nj\u00ebkohshme). Disa elemente jan\u00eb ndryshuar n\u00eb grupin e mund\u00ebsive<\/a><\/noindex>, t\u00eb disponuesh\u00ebm n\u00eb edita t\u00eb ndryshme. Jan\u00eb shtuar gjithashtu p\u00ebrmasat nd\u00ebrmjet\u00ebse t\u00eb licencave, t\u00eb cilat do t'ju lejojn\u00eb t\u00eb zgjidhni kapacitetin m\u00eb optimal t\u00eb PBX p\u00ebr organizat\u00ebn specifike.<\/p>\n

P\u00ebrmasat e tjera t\u00eb licencave do t'i lejojn\u00eb klientit t\u00eb mos blej\u00eb nj\u00eb licenc\u00eb m\u00eb t\u00eb madhe thjesht sepse nuk ka nj\u00eb nd\u00ebrmjet\u00ebse m\u00eb t\u00eb p\u00ebrshtatshme. Duhet theksuar se licencat nd\u00ebrmjet\u00ebse ofrohen vet\u00ebm si vjetore. Gjithashtu, k\u00ebto licenca mund t\u00eb zgjaten n\u00eb \u00e7do koh\u00eb pa nj\u00eb \"d\u00ebnim\" t\u00eb till\u00eb \u2014 paguhet vet\u00ebm ndryshimi real midis kapacitetit.<\/p>\n

Edita 3CX Standard tani \u00ebsht\u00eb m\u00eb e p\u00ebrshtatshme p\u00ebr kompani t\u00eb vogla q\u00eb nuk kan\u00eb nevoj\u00eb p\u00ebr Radh\u00eb thirrjesh, raporte dhe regjistrimin e bisedave. K\u00ebto kompani do t\u00eb paguajn\u00eb minimalisht p\u00ebr PBX-in; p\u00ebr m\u00eb tep\u00ebr, Standardi me 8 thirrje n\u00eb pritje tani \u00ebsht\u00eb falas p\u00ebrgjithmon\u00eb. Ju lutemi vini re se PBX-et e instaluara n\u00eb edita Standard me \u00e7el\u00ebs komercial do t\u00eb kalojn\u00eb automatikisht n\u00eb Pro gjat\u00eb azhurnimit n\u00eb versionin 16. N\u00ebse nuk jeni t\u00eb k\u00ebnaqur me k\u00ebt\u00eb kalim - shmangni azhurnimin n\u00eb v16.<\/p>\n

Kapasitetet e edita Pro kan\u00eb mbetur t\u00eb nj\u00ebjta. P\u00ebr licencat e vogla dhe t\u00eb mesme \u00e7mimi \u00ebsht\u00eb ulur me 20%! Nj\u00eb p\u00ebrmir\u00ebsim i r\u00ebnd\u00ebsish\u00ebm \u00ebsht\u00eb se kur merrni nj\u00eb licenc\u00eb t\u00eb re (\u00e7el\u00ebs) nga faqja 3CX, ajo do t\u00eb funksionoj\u00eb si edita Pro p\u00ebr 40 dit\u00ebt e para. Kapacitetin e licenc\u00ebs e caktoni vet\u00eb! Kjo i lejon klientit dhe partnerit t\u00eb testojn\u00eb plot\u00ebsisht t\u00eb gjitha mund\u00ebsit\u00eb e PBX-it. N\u00ebnvizojm\u00eb se, krahasuar me edita Standard, reagimi Pro shton Radh\u00eb thirrjesh, raporte, regjistrimin e bisedave, integrimin me Office 365 dhe sisteme t\u00eb tjera CRM.<\/p>\n

N\u00eb edita Enterprise vazhdojm\u00eb t\u00eb shtojm\u00eb mund\u00ebsi, p\u00ebr t\u00eb cilat m\u00eb par\u00eb kompanit\u00eb duheshin t\u00eb paguajn\u00eb shum\u00eb m\u00eb tep\u00ebr. P\u00ebr shembull, ne kemi shtuar nj\u00eb opsion q\u00eb lejon ndalimin e fikjes s\u00eb regjistrimit t\u00eb bised\u00ebs nga ana e punonj\u00ebsit. Opsioni tjet\u00ebr, i k\u00ebrkuar prej koh\u00ebsh \u2014 rrethimi i thirrjes n\u00eb Radh\u00eb sipas kualifikimit t\u00eb operatorit. S\u00ebrish, kujtojm\u00eb se vet\u00ebm n\u00eb 3CX Enterprise mb\u00ebshtetet klasteri i integruar i telefonis\u00eb me q\u00ebndrim t\u00eb besuesh\u00ebm.
\n\"Rishikimi\u00a0
\nN\u00ebse flasim p\u00ebr koston totale t\u00eb posedimit t\u00eb 3CX, \u2014 abonet\u00eb vjetore<\/a><\/noindex> tani jan\u00eb m\u00eb t\u00eb p\u00ebrballueshme pa afat<\/a><\/noindex>, ve\u00e7an\u00ebrisht n\u00ebse llogaritet p\u00ebr 3 vjet. Licenca pa afat kushton sa 3 licencat vjetore, por p\u00ebr nj\u00eb licenc\u00eb t\u00eb till\u00eb do t'ju nevojitet gjithashtu abonimi opsional p\u00ebr azhurnime<\/a><\/noindex> p\u00ebr 2 vjet (viti i par\u00eb i p\u00ebrfshir\u00eb n\u00eb \u00e7mimin e licenc\u00ebs p\u00ebrkohshme). Ju lutemi vini re - licencat p\u00ebr 4 dhe 8 thirrje t\u00eb nj\u00ebkohshme tani jan\u00eb t\u00eb disponueshme vet\u00ebm si vjetore.<\/p>\n

D\u00ebshirojm\u00eb t\u00eb theksojm\u00eb se abonimi p\u00ebr p\u00ebrdit\u00ebsime (i aplikuesh\u00ebm vet\u00ebm p\u00ebr licencat p\u00ebrkohshme) vlejn\u00eb parat\u00eb q\u00eb paguani! Edhe blerja e thjesht\u00eb e certifikatave SSL dhe sh\u00ebrbimeve t\u00eb besueshme DNS do t\u00eb jet\u00eb m\u00eb e shtrenjt\u00eb dhe m\u00eb e nd\u00ebrlikuar p\u00ebr t'u konfiguruar sesa rinovimi i abonimit. P\u00ebr m\u00eb tep\u00ebr, abonimi garanton instalimin e p\u00ebrdit\u00ebsimeve m\u00eb t\u00eb fundit t\u00eb siguris\u00eb, t\u00eb reja firmware p\u00ebr telefonat IP<\/a><\/noindex>, sh\u00ebrbimi i konferencave n\u00eb web 3CX WebMeeting<\/a><\/noindex> dhe e drejta p\u00ebr t\u00eb p\u00ebrdorur aplikacionet p\u00ebr smartphone (thjesht, aplikacionet mobile t\u00eb p\u00ebrdit\u00ebsuara mund t\u00eb ndalojn\u00eb s\u00eb funksionuari me serverin e vjet\u00ebr t\u00eb PBX).<\/p>\n

N\u00eb t\u00eb ardhmen e af\u00ebrt do t\u00eb nxjerrim v16 Update 1, e cila do t\u00eb p\u00ebrfshij\u00eb nj\u00eb mjedis t\u00eb azhurnuar p\u00ebr zhvillimin e aplikacioneve t\u00eb z\u00ebrit 3CX Call Flow Designer<\/a><\/noindex>, q\u00eb krijon skenar\u00eb n\u00eb C#. P\u00ebr m\u00eb tep\u00ebr, do t\u00eb ket\u00eb p\u00ebrmir\u00ebsime n\u00eb biseda dhe mb\u00ebshtetje p\u00ebr bazat e t\u00eb dh\u00ebnave SQL p\u00ebr t\u00eb marr\u00eb informacion mbi kontaktet p\u00ebrmes k\u00ebrkesave REST.<\/p>\n

v16 Update 2 do t\u00eb p\u00ebrfshij\u00eb nj\u00eb version t\u00eb azhurnuar t\u00eb 3CX Session Border Controller<\/a><\/noindex> me monitorim qendror t\u00eb pajisjeve t\u00eb larg\u00ebta (telefonave IP) nga konsola e menaxhimit 3CX (deri n\u00eb 100 telefona p\u00ebr nj\u00eb SBC). Do t\u00eb ket\u00eb gjithashtu mb\u00ebshtetje p\u00ebr disa teknologji DNS p\u00ebr konfigurimin e leht\u00ebsuar t\u00eb operator\u00ebve VoIP.<\/p>\n

Funksionet q\u00eb planifikohet t\u00eb p\u00ebrfshihen n\u00eb azhurnimet e ardhshme: konfigurimi i thjeshtuar i klasterit me q\u00ebndrueshm\u00ebri (n\u00eb edicionin Enterprise), hyrja e blloqeve t\u00eb numrave DID n\u00eb nd\u00ebrfaqen e serverit, nj\u00eb REST API i ri p\u00ebr automatizimin e thirrjeve t\u00eb daljes dhe nj\u00eb panel i ri monitorimi KPI p\u00ebr operator\u00ebt e qendr\u00ebs s\u00eb thirrjeve (Leaderboard).<\/p>\n

Kjo \u00ebsht\u00eb nj\u00eb p\u00ebrmbledhje e till\u00eb. Shkarkoni<\/a><\/noindex>, instaloni<\/a><\/noindex>, p\u00ebrdorni!
\n
Burimi: habr.com<\/a><\/p>","protected":false,"gt_translate_keys":[{"key":"rendered","format":"html"}]},"excerpt":{"rendered":"

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