{"id":33416,"date":"2019-10-31T21:52:27","date_gmt":"2019-10-31T18:52:27","guid":{"rendered":"https:\/\/prohoster.info\/blog\/3cx-v16-update-1-beta-novye-vozmozhnosti-chata-i-call-flow-service-dlya-programmnogo-upravleniya-vyzovami\/"},"modified":"2019-10-31T21:52:27","modified_gmt":"2019-10-31T18:52:27","slug":"3cx-v16-update-1-beta-novye-vozmozhnosti-chata-i-call-flow-service-dlya-programmnogo-upravleniya-vyzovami","status":"publish","type":"post","link":"https:\/\/prohoster.info\/sq\/blog\/administrirovanie\/3cx-v16-update-1-beta-novye-vozmozhnosti-chata-i-call-flow-service-dlya-programmnogo-upravleniya-vyzovami","title":{"rendered":"3CX V16 Update 1 Beta \u2014 mund\u00ebsit\u00eb e reja t\u00eb bised\u00ebs dhe Sh\u00ebrbimi i Fluksit t\u00eb Thirrjeve p\u00ebr menaxhimin programatik t\u00eb thirrjeve","gt_translate_keys":[{"key":"rendered","format":"text"}]},"content":{"rendered":"<p>Pas shpalljes s\u00eb fundit <noindex><a rel=\"nofollow\" href=\"https:\/\/habr.com\/ru\/company\/3cx\/blog\/450264\/\">3CX v16<\/a><\/noindex> ne tashm\u00eb kemi p\u00ebrgatitur p\u00ebrdit\u00ebsimin e par\u00eb 3CX V16 Update 1 Beta. Ky p\u00ebrdit\u00ebsim sjell mund\u00ebsi t\u00eb reja p\u00ebr biseda n\u00eb grup dhe nj\u00eb sh\u00ebrbim t\u00eb ri Call Flow Service, i cili s\u00eb bashku me mjedisin zhvillues Call Flow Designer (CFD) lejon krijimin e aplikacioneve komplekse p\u00ebr z\u00eb n\u00eb C#.<\/p>\n<h2>Biseda e re n\u00eb grup<\/h2>\n<p>\nWidgeti i komunikimit <noindex><a rel=\"nofollow\" href=\"https:\/\/www.3cx.ru\/ip-pbx\/wordpress-live-chat-talk\/\">3CX Live Chat &amp; Talk<\/a><\/noindex> vazhdojn\u00eb aktivisht t\u00eb zhvillohen. N\u00eb p\u00ebrdit\u00ebsimin Update 1, widgeti \"ngjitet\" ashtu si\u00e7 kalon nga faqet dhe skedat. Tani vizitor\u00ebt mund t\u00eb shfryt\u00ebzojn\u00eb sitin tuaj, duke l\u00ebn\u00eb dritaren e bised\u00ebs t\u00eb aksesueshme p\u00ebr komunikim t\u00eb menj\u00ebhersh\u00ebm.<\/p>\n<p>Mund\u00ebsi interesante jan\u00eb shfaqur gjithashtu n\u00eb sh\u00ebrbimin e bisedave n\u00eb grup 3CX.<noindex><a rel=\"nofollow\" name=\"habracut\"><\/a><\/noindex><\/p>\n<p><img decoding=\"async\" alt=\"3CX V16 Update 1 Beta \u2014 mund\u00ebsit\u00eb e reja t\u00eb bised\u00ebs dhe Sh\u00ebrbimi i Fluksit t\u00eb Thirrjeve p\u00ebr menaxhimin programatik t\u00eb thirrjeve\" src=\"\/wp-content\/uploads\/2019\/05\/7034e2e605dfe071708a687c20a7abc9.png\" style=\"display:block;margin: 0 auto;\" \/><br \/>\n<br \/>\nTani p\u00ebr mesazhet jan\u00eb n\u00eb dispozicion veprimet e m\u00ebposhtme (a):<\/p>\n<ul>\n<li>End chat session \u2014 p\u00ebrfundoni bised\u00ebn me p\u00ebrdoruesin 3CX (ose vizitorin e sitit).\n<\/li>\n<li>Block anonymous user \u2014 bllokoni p\u00ebrdoruesin (IP-adresa) nga mesazhet dhe thirrjet e ardhshme.\n<\/li>\n<li>Delete \u2014 fshini bised\u00ebn.\n<\/li>\n<li>Archive \u2014 arkivoni bised\u00ebn (shtojeni n\u00eb dosjen Arkiv) dhe fshini nga nd\u00ebrfaqja e klientit n\u00eb web. M\u00eb von\u00eb do t\u00eb shtohen funksione t\u00eb reja n\u00eb lidhje me arkivimin e bisedave.\n<\/li>\n<li>Transfer \u2014 zgjidhni numrin e brendsh\u00ebm 3CX (p\u00ebrdorues tjet\u00ebr) dhe transferoni bised\u00ebn. Kjo \u00ebsht\u00eb e dobishme kur komunikoni me vizitor\u00ebt e sitit, n\u00ebse duhet t\u00eb transferoni nj\u00eb bised\u00eb t\u00eb filluar te nj\u00eb specialist tjet\u00ebr.\n<\/li>\n<\/ul>\n<p>\nGjithashtu, gjat\u00eb bised\u00ebs s\u00eb ardhshme p\u00ebrdoruesi merr nj\u00eb njoftim q\u00eb mund t\u00eb p\u00ebrgjigjet shpejt n\u00eb mesazh (b).<\/p>\n<p>N\u00ebse mesazhi erdhi nga sitin p\u00ebrmes widget-it 3CX Live Chat &amp; Talk, tani jan\u00eb n\u00eb dispozicion nj\u00eb s\u00ebr\u00eb mund\u00ebsish t\u00eb reja.<\/p>\n<p><img decoding=\"async\" alt=\"3CX V16 Update 1 Beta \u2014 mund\u00ebsit\u00eb e reja t\u00eb bised\u00ebs dhe Sh\u00ebrbimi i Fluksit t\u00eb Thirrjeve p\u00ebr menaxhimin programatik t\u00eb thirrjeve\" src=\"\/wp-content\/uploads\/2019\/05\/b95402aae4d600a5f6d1fdda070f5928.png\" style=\"display:block;margin: 0 auto;\" \/><br \/>\n<\/p>\n<ol>\n<li>Mesazhi i ardhur vjen n\u00eb nd\u00ebrfaqen e klientit n\u00eb web 3CX si nga p\u00ebrdoruesi WebVisitor p\u00ebr identifikim t\u00eb shpejt\u00eb.\n<\/li>\n<li>N\u00ebse mesazhi vjen n\u00eb Radh\u00ebn e operator\u00ebve, krijohet automatikisht nj\u00eb grup bisedash ku shtohen t\u00eb gjith\u00eb operator\u00ebt e k\u00ebsaj Rradhe. Operator\u00ebt shohin bisedat me klientin dhe mund t\u00eb p\u00ebrgjigjen s\u00eb bashku derisa ndonj\u00ebri prej tyre t\u00eb vazhdoj\u00eb t\u00eb bisedoj\u00eb me klientin individualisht. Nga ana e vizitorit, kjo bised\u00eb duket si nj\u00eb bised\u00eb me nj\u00eb operator me emrin Sender name, i caktuar n\u00eb konfigurimin e widget-it.\n<\/li>\n<li>N\u00eb menun\u00eb e sip\u00ebrme t\u00eb djatht\u00eb jan\u00eb t\u00eb disponueshme ikonat p\u00ebr veprime t\u00eb shpejta, t\u00eb p\u00ebrshkruara m\u00eb par\u00eb \u2014 Archive, Forward, Take.\n<\/li>\n<li>Veprimi Take lejon nj\u00eb nga operator\u00ebt e Radh\u00ebs \"t\u00eb marr\u00eb\" bised\u00ebn grupore me vizitorin e sitit p\u00ebr t'u vazhduar me komunikim personal. N\u00ebse widgeti \u00ebsht\u00eb i konfiguruar p\u00ebr thirrje, vizitori ka nj\u00eb buton Call, duke e klikuar me t\u00eb cilin ai mund t\u00eb vazhdoj\u00eb bised\u00ebn me z\u00eb ose video.\n<\/li>\n<\/ol>\n<p>\nN\u00eb bised\u00eb jan\u00eb shtuar edhe ikona intuitive p\u00ebr diskutim. K\u00ebto lejojn\u00eb dallimin e leht\u00eb t\u00eb bisedave me vizitor\u00ebt e sitit dhe koleg\u00ebt (p\u00ebrdoruesit e PBX). Nj\u00eb funksion tjet\u00ebr i dobish\u00ebm \u2014 p\u00ebrgjigjuni E-mail-it. Operator\u00ebt mund t\u00eb klikojn\u00eb n\u00eb e-mail-in e vizitorit dhe t'i p\u00ebrgjigjen pas p\u00ebrfundimit t\u00eb bised\u00ebs. Adresa e vizitorit mund t\u00eb merret online ose p\u00ebrmes form\u00ebs offline.<\/p>\n<p>Demonstrimi i t\u00eb gjitha k\u00ebtyre funksioneve \u00ebsht\u00eb p\u00ebrshkruar n\u00eb k\u00ebt\u00eb videoklip.<\/p>\n<p><center><div class=\"youtube-placeholder\" data-id=\"EK7jbAYRGIw\" onclick=\"loadVideo(this)\">\r\n        <img decoding=\"async\" src=\"https:\/\/img.youtube.com\/vi\/EK7jbAYRGIw\/hqdefault.jpg\" alt=\"Luaj videon\" loading=\"lazy\" width=\"480\" height=\"360\" style=\"width:100%;height:auto;\">\r\n        <div class=\"play-button\"><\/div>\r\n    <\/div><\/center><\/p>\n<h2>Sh\u00ebrbimi Call Flow Service dhe mjedisi zhvillues Call Flow Designer<\/h2>\n<p>\n3CX v16 Update 1 Beta p\u00ebrfshin sh\u00ebrbimin e ri 3CX Call Flow Apps Service. Ai mb\u00ebshtet aplikacione t\u00eb reja z\u00ebri 3CX, t\u00eb shkruara n\u00eb C#. Aplikacionet ekzistuese mund t\u00eb <noindex><a rel=\"nofollow\" href=\"https:\/\/www.3cx.com\/docs\/manual\/cfd-troubleshooting\/#h.lsc0dfwmd9eg\">konvertohen dhe rishikohen<\/a><\/noindex> n\u00eb <noindex><a rel=\"nofollow\" href=\"https:\/\/www.3cx.ru\/blog\/call-flow-designer-v16\/\">n\u00eb Call Flow Designer-in e ri<\/a><\/noindex>. Serveri i aplikacioneve punon po aq mir\u00eb n\u00eb 3CX v16 p\u00ebr Debian \/ Raspbian Linux dhe Windows. N\u00eb t\u00eb ardhmen do t\u00eb shtohet nj\u00eb API i plot\u00eb REST p\u00ebr menaxhimin e thirrjeve dhe dokumentacioni p\u00ebrkat\u00ebs.<\/p>\n<p>M\u00eb shum\u00eb p\u00ebr konvertimin e aplikacioneve ekzistuese 3CX mund t\u00eb gjendet n\u00eb k\u00ebt\u00eb videoklip.<\/p>\n<p><center><div class=\"youtube-placeholder\" data-id=\"sWmIJ_pxdYo\" onclick=\"loadVideo(this)\">\r\n        <img decoding=\"async\" src=\"https:\/\/img.youtube.com\/vi\/sWmIJ_pxdYo\/hqdefault.jpg\" alt=\"Luaj videon\" loading=\"lazy\" width=\"480\" height=\"360\" style=\"width:100%;height:auto;\">\r\n        <div class=\"play-button\"><\/div>\r\n    <\/div><\/center><br \/>\n<noindex><a rel=\"nofollow\" href=\"https:\/\/www.3cx.com\/blog\/change-log\/phone-system-change-log\/\">Revizioni i plot\u00eb i ndryshimeve<\/a><\/noindex> n\u00eb 3CX v16 Update 1 Beta.<\/p>\n<h2>Instalimi i p\u00ebrdit\u00ebsimit<\/h2>\n<p>\nInstalimi i p\u00ebrdit\u00ebsimit b\u00ebhet n\u00eb nd\u00ebrfaqen e menaxhimit 3CX n\u00eb seksionin Updates (P\u00ebrdit\u00ebsime). Kini parasysh \u2014 pas instalimit t\u00eb p\u00ebrdit\u00ebsimit, kryhet konvertimi i baz\u00ebs s\u00eb t\u00eb dh\u00ebnave t\u00eb bisedave ekzistuese. Gjat\u00eb k\u00ebsaj kohe biseda nuk \u00ebsht\u00eb e aksesueshme n\u00eb aplikacionet 3CX.<\/p>\n<p>Ju gjithashtu mund t\u00eb shkarkoni paket\u00ebn e plot\u00eb 3CX v16 Update 1 Beta p\u00ebr Windows ose Linux:<\/p>\n<ul>\n<li>Windows: <noindex><a rel=\"nofollow\" href=\"https:\/\/downloads-global.3cx.com\/downloads\/3CXPhoneSystem_16.0.1.269.exe\">3CX v16 Update 1 Beta<\/a><\/noindex>\n<\/li>\n<li>Linux: <noindex><a rel=\"nofollow\" href=\"https:\/\/downloads-global.3cx.com\/downloads\/debian9iso\/debian-amd64-netinst-3cx.iso\">3CX v16 p\u00ebr Debian 9 ISO<\/a><\/noindex> \u2013 n\u00eb ekranin e Kanalit t\u00eb P\u00ebrdit\u00ebsimit 3CX zgjidhni Beta.\n<\/li>\n<li>Instalimi n\u00eb Debian &amp; Raspbian manualisht \u2013 ndiqni Udh\u00ebzimet p\u00ebr instalim n\u00eb <noindex><a rel=\"nofollow\" href=\"https:\/\/www.3cx.ru\/docs\/manual\/installation-linux\/\">Debian<\/a><\/noindex> dhe <noindex><a rel=\"nofollow\" href=\"https:\/\/www.3cx.com\/docs\/installing-pbx-raspberry-pi\/\">Raspberry Pi<\/a><\/noindex>.\n<\/li>\n<\/ul>\n<p>Burimi: <a content=\"nofollow\" rel=\"nofollow\" href=\"https:\/\/habr.com\/ru\/company\/3cx\/blog\/451326\/\">habr.com<\/a><\/p>","protected":false,"gt_translate_keys":[{"key":"rendered","format":"html"}]},"excerpt":{"rendered":"<p>\u041f\u043e\u0441\u043b\u0435 \u043d\u0435\u0434\u0430\u0432\u043d\u0435\u0433\u043e \u0432\u044b\u043f\u0443\u0441\u043a\u0430 3CX v16 \u043c\u044b \u0443\u0436\u0435 \u043f\u043e\u0434\u0433\u043e\u0442\u043e\u0432\u0438\u043b\u0438 \u043f\u0435\u0440\u0432\u043e\u0435 \u043e\u0431\u043d\u043e\u0432\u043b\u0435\u043d\u0438\u0435 3CX V16 Update 1 Beta. \u0412 \u043d\u0435\u043c \u0440\u0435\u0430\u043b\u0438\u0437\u043e\u0432\u0430\u043d\u044b \u043d\u043e\u0432\u044b\u0435 \u0432\u043e\u0437\u043c\u043e\u0436\u043d\u043e\u0441\u0442\u0438 \u043a\u043e\u0440\u043f\u043e\u0440\u0430\u0442\u0438\u0432\u043d\u043e\u0433\u043e \u0447\u0430\u0442\u0430 \u0438 \u043e\u0431\u043d\u043e\u0432\u043b\u0435\u043d\u043d\u044b\u0439 \u0441\u0435\u0440\u0432\u0438\u0441 Call Flow Service, \u043a\u043e\u0442\u043e\u0440\u044b\u0439 \u0441\u043e\u0432\u043c\u0435\u0441\u0442\u043d\u043e \u0441\u043e \u0441\u0440\u0435\u0434\u043e\u0439 \u0440\u0430\u0437\u0440\u0430\u0431\u043e\u0442\u043a\u0438 Call Flow Designer (CFD) \u043f\u043e\u0437\u0432\u043e\u043b\u044f\u0435\u0442 \u0441\u043e\u0437\u0434\u0430\u0432\u0430\u0442\u044c \u0441\u043b\u043e\u0436\u043d\u044b\u0435 \u0433\u043e\u043b\u043e\u0441\u043e\u0432\u044b\u0435 \u043f\u0440\u0438\u043b\u043e\u0436\u0435\u043d\u0438\u044f \u043d\u0430 C#. \u041e\u0431\u043d\u043e\u0432\u043b\u0435\u043d\u043d\u044b\u0439 \u043a\u043e\u0440\u043f\u043e\u0440\u0430\u0442\u0438\u0432\u043d\u044b\u0439 \u0447\u0430\u0442 \u041a\u043e\u043c\u043c\u0443\u043d\u0438\u043a\u0430\u0446\u0438\u043e\u043d\u043d\u044b\u0439 \u0432\u0438\u0434\u0436\u0435\u0442 3CX Live Chat &amp; Talk \u043f\u0440\u043e\u0434\u043e\u043b\u0436\u0430\u0435\u0442 [&hellip;]<\/p>\n","protected":false,"gt_translate_keys":[{"key":"rendered","format":"html"}]},"author":1,"featured_media":25129,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[688],"tags":[],"class_list":["post-33416","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-administrirovanie"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 5.0.0.1 - aioseo.com -->\n\t<meta name=\"description\" content=\"\u041f\u043e\u0441\u043b\u0435 \u043d\u0435\u0434\u0430\u0432\u043d\u0435\u0433\u043e \u0432\u044b\u043f\u0443\u0441\u043a\u0430 3CX v16 \u043c\u044b \u0443\u0436\u0435 \u043f\u043e\u0434\u0433\u043e\u0442\u043e\u0432\u0438\u043b\u0438 \u043f\u0435\u0440\u0432\u043e\u0435 \u043e\u0431\u043d\u043e\u0432\u043b\u0435\u043d\u0438\u0435 3CX V16 Update 1 Beta. \u0412 \u043d\u0435\u043c \u0440\u0435\u0430\u043b\u0438\u0437\u043e\u0432\u0430\u043d\u044b \u043d\u043e\u0432\u044b\u0435 \u0432\u043e\u0437\u043c\u043e\u0436\u043d\u043e\u0441\u0442\u0438 \u043a\u043e\u0440\u043f\u043e\u0440\u0430\u0442\u0438\u0432\u043d\u043e\u0433\u043e \u0447\u0430\u0442\u0430 \u0438 \u043e\u0431\u043d\u043e\u0432\u043b\u0435\u043d\u043d\u044b\u0439 \u0441\u0435\u0440\u0432\u0438\u0441 Call Flow Service, \u043a\u043e\u0442\u043e\u0440\u044b\u0439 \u0441\u043e\u0432\u043c\u0435\u0441\u0442\u043d\u043e \u0441\u043e \u0441\u0440\u0435\u0434\u043e\u0439 \u0440\u0430\u0437\u0440\u0430\u0431\u043e\u0442\u043a\u0438 Call Flow Designer (CFD) \u043f\u043e\u0437\u0432\u043e\u043b\u044f\u0435\u0442 \u0441\u043e\u0437\u0434\u0430\u0432\u0430\u0442\u044c \u0441\u043b\u043e\u0436\u043d\u044b\u0435 \u0433\u043e\u043b\u043e\u0441\u043e\u0432\u044b\u0435 \u043f\u0440\u0438\u043b\u043e\u0436\u0435\u043d\u0438\u044f \u043d\u0430 C#. \u041e\u0431\u043d\u043e\u0432\u043b\u0435\u043d\u043d\u044b\u0439 \u043a\u043e\u0440\u043f\u043e\u0440\u0430\u0442\u0438\u0432\u043d\u044b\u0439 \u0447\u0430\u0442 \u041a\u043e\u043c\u043c\u0443\u043d\u0438\u043a\u0430\u0446\u0438\u043e\u043d\u043d\u044b\u0439 \u0432\u0438\u0434\u0436\u0435\u0442 3CX Live Chat &amp; 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