{"id":33416,"date":"2019-10-31T21:52:27","date_gmt":"2019-10-31T18:52:27","guid":{"rendered":"https:\/\/prohoster.info\/blog\/3cx-v16-update-1-beta-novye-vozmozhnosti-chata-i-call-flow-service-dlya-programmnogo-upravleniya-vyzovami\/"},"modified":"2019-10-31T21:52:27","modified_gmt":"2019-10-31T18:52:27","slug":"3cx-v16-update-1-beta-novye-vozmozhnosti-chata-i-call-flow-service-dlya-programmnogo-upravleniya-vyzovami","status":"publish","type":"post","link":"https:\/\/prohoster.info\/sq\/blog\/administrirovanie\/3cx-v16-update-1-beta-novye-vozmozhnosti-chata-i-call-flow-service-dlya-programmnogo-upravleniya-vyzovami","title":{"rendered":"3CX V16 Update 1 Beta \u2014 ve\u00e7ori t\u00eb reja t\u00eb chat-it dhe Call Flow Service p\u00ebr menaxhim programor t\u00eb thirrjeve","gt_translate_keys":[{"key":"rendered","format":"text"}]},"content":{"rendered":"<p>Pas publikimit t\u00eb fundit t\u00eb <noindex><a rel=\"nofollow\" href=\"https:\/\/habr.com\/ru\/company\/3cx\/blog\/450264\/\">3CX v16<\/a><\/noindex> ne kemi p\u00ebrgatitur tashm\u00eb p\u00ebrdit\u00ebsimin e par\u00eb 3CX V16 Update 1 Beta. Ai sjell funksione t\u00eb reja p\u00ebr chat-in e korporat\u00ebs dhe sh\u00ebrbimin e p\u00ebrdit\u00ebsuar Call Flow Service, i cili s\u00eb bashku me mjedisin e zhvillimit Call Flow Designer (CFD) lejon krijimin e aplikacioneve zanore komplekse n\u00eb C#.<\/p>\n<h2>Chat-i i korporat\u00ebs i p\u00ebrdit\u00ebsuar<\/h2>\n<p>\nWidget-i i komunikimit <noindex><a rel=\"nofollow\" href=\"https:\/\/www.3cx.ru\/ip-pbx\/wordpress-live-chat-talk\/\">3CX Live Chat &amp; Talk<\/a><\/noindex> vazhdon t\u00eb zhvillohet n\u00eb m\u00ebnyr\u00eb aktive. N\u00eb p\u00ebrdit\u00ebsimin Update 1, widget-i q\u00ebndron aktiv pavar\u00ebsisht kalimeve midis faqeve dhe skedave. Tani vizitor\u00ebt mund t\u00eb l\u00ebvizin n\u00ebp\u00ebr faqen tuaj duke e mbajtur dritaren e chat-it gjithmon\u00eb t\u00eb disponueshme p\u00ebr komunikim t\u00eb menj\u00ebhersh\u00ebm.<\/p>\n<p>Edhe sh\u00ebrbimi i chat-it t\u00eb korporat\u00ebs 3CX ka marr\u00eb funksione interesante.<noindex><a rel=\"nofollow\" name=\"habracut\"><\/a><\/noindex><\/p>\n<p><img decoding=\"async\" alt=\"3CX V16 Update 1 Beta \u2014 ve\u00e7ori t\u00eb reja t\u00eb chat-it dhe Call Flow Service p\u00ebr menaxhim programor t\u00eb thirrjeve\" src=\"\/wp-content\/uploads\/2019\/05\/7034e2e605dfe071708a687c20a7abc9.png\" style=\"display:block;margin: 0 auto;\" \/><br \/>\n<br \/>\nTani p\u00ebr mesazhet jan\u00eb t\u00eb disponueshme veprimet e m\u00ebposhtme (a):<\/p>\n<ul>\n<li>End chat session \u2014 p\u00ebrfundoni chat-in me p\u00ebrdoruesin 3CX (ose vizitorin e faqes).\n<\/li>\n<li>Block anonymous user \u2014 bllokoni p\u00ebrdoruesin (adres\u00ebn IP) nga mesazhet dhe thirrjet hyr\u00ebse.\n<\/li>\n<li>Delete \u2014 fshini chat-in.\n<\/li>\n<li>Archive \u2014 arkivoni chat-in (zhvendoseni n\u00eb dosjen Arkiv) dhe hiqeni nga nd\u00ebrfaqja e web-klientit. N\u00eb t\u00eb ardhmen do t\u00eb shtohen funksione t\u00eb reja q\u00eb lidhen me arkivimin e chat-eve.\n<\/li>\n<li>Transfer \u2014 zgjidhni nj\u00eb num\u00ebr t\u00eb brendsh\u00ebm 3CX (nj\u00eb p\u00ebrdorues tjet\u00ebr) dhe transferojani atij komunikimin e m\u00ebtejsh\u00ebm. Kjo \u00ebsht\u00eb ve\u00e7an\u00ebrisht e dobishme gjat\u00eb komunikimit me vizitor\u00ebt e faqes, kur duhet t\u2019ia kaloni bised\u00ebn e nisur nj\u00eb specialisti tjet\u00ebr.\n<\/li>\n<\/ul>\n<p>\nGjithashtu, kur hyn nj\u00eb chat, p\u00ebrdoruesit i shfaqet nj\u00eb njoftim pop-up, ku mund t\u2019i p\u00ebrgjigjet shpejt mesazhit (b).<\/p>\n<p>N\u00ebse mesazhi vjen nga faqja p\u00ebrmes widget-it 3CX Live Chat &amp; Talk, tani jan\u00eb t\u00eb disponueshme nj\u00eb s\u00ebr\u00eb mund\u00ebsish t\u00eb reja.<\/p>\n<p><img decoding=\"async\" alt=\"3CX V16 Update 1 Beta \u2014 ve\u00e7ori t\u00eb reja t\u00eb chat-it dhe Call Flow Service p\u00ebr menaxhim programor t\u00eb thirrjeve\" src=\"\/wp-content\/uploads\/2019\/05\/b95402aae4d600a5f6d1fdda070f5928.png\" style=\"display:block;margin: 0 auto;\" \/><br \/>\n<\/p>\n<ol>\n<li>Mesazhi hyr\u00ebs shfaqet n\u00eb nd\u00ebrfaqen e web-klientit 3CX si nga p\u00ebrdoruesi WebVisitor p\u00ebr identifikim t\u00eb shpejt\u00eb.\n<\/li>\n<li>N\u00ebse mesazhi vjen n\u00eb Radh\u00ebn e operator\u00ebve, krijohet automatikisht nj\u00eb grup chat-i, ku shtohen t\u00eb gjith\u00eb operator\u00ebt e k\u00ebsaj Radhe. Operator\u00ebt shohin korrespondenc\u00ebn me klientin dhe mund t\u2019i p\u00ebrgjigjen s\u00eb bashku derisa nj\u00ebri prej tyre t\u00eb vazhdoj\u00eb komunikimin me klientin individualisht. Nga ana e vizitorit t\u00eb faqes, ky chat shfaqet si nj\u00eb bised\u00eb me nj\u00eb operator t\u00eb vet\u00ebm me emrin Sender name, t\u00eb p\u00ebrcaktuar n\u00eb konfigurimin e widget-it.\n<\/li>\n<li>N\u00eb menun\u00eb e sip\u00ebrme djathtas jan\u00eb t\u00eb disponueshme ikonat e veprimeve t\u00eb shpejta t\u00eb p\u00ebrshkruara m\u00eb sip\u00ebr \u2014 Archive, Forward, Take.\n<\/li>\n<li>Veprimi Take i lejon nj\u00ebrit prej operator\u00ebve t\u00eb Radh\u00ebs ta \u201cmarr\u00eb\u201d p\u00ebr vete bised\u00ebn n\u00eb grup me vizitorin e faqes dhe t\u00eb vazhdoj\u00eb komunikimin n\u00eb m\u00ebnyr\u00eb personale. N\u00ebse n\u00eb widget \u00ebsht\u00eb konfiguruar mund\u00ebsia e thirrjeve, vizitorit i shfaqet butoni Call, duke e shtypur t\u00eb cilin ai mund ta vazhdoj\u00eb komunikimin me z\u00eb ose me video.\n<\/li>\n<\/ol>\n<p>\nN\u00eb chat jan\u00eb shtuar gjithashtu ikona intuitive t\u00eb diskutimeve. Ato ju lejojn\u00eb t\u00eb dalloni shpejt bisedat me vizitor\u00ebt e faqes nga ato me koleg\u00ebt (p\u00ebrdoruesit e PBX). Nj\u00eb tjet\u00ebr funksion i dobish\u00ebm \u00ebsht\u00eb p\u00ebrgjigjja me E-mail. Operatori mund t\u00eb klikoj\u00eb mbi e-mail-in e vizitorit dhe t\u2019i p\u00ebrgjigjet pasi t\u00eb ket\u00eb p\u00ebrfunduar biseda. Adresa e vizitorit mund t\u00eb merret online ose p\u00ebrmes formularit offline.<\/p>\n<p>Demonstrimi i t\u00eb gjitha k\u00ebtyre funksioneve paraqitet n\u00eb k\u00ebt\u00eb video.<\/p>\n<p><center><div class=\"youtube-placeholder\" data-id=\"EK7jbAYRGIw\" onclick=\"loadVideo(this)\">\r\n        <img decoding=\"async\" src=\"https:\/\/img.youtube.com\/vi\/EK7jbAYRGIw\/hqdefault.jpg\" alt=\"Luaj videon\" loading=\"lazy\" width=\"480\" height=\"360\" style=\"width:100%;height:auto;\">\r\n        <div class=\"play-button\"><\/div>\r\n    <\/div><\/center><\/p>\n<h2>Sh\u00ebrbimi Call Flow Service dhe mjedisi i zhvillimit Call Flow Designer<\/h2>\n<p>\n3CX v16 Update 1 Beta p\u00ebrfshin sh\u00ebrbimin e ri 3CX Call Flow Apps Service. Ai mb\u00ebshtet aplikacionet e reja zanore 3CX, t\u00eb shkruara n\u00eb C#. Aplikacionet ekzistuese mund t\u00eb <noindex><a rel=\"nofollow\" href=\"https:\/\/www.3cx.com\/docs\/manual\/cfd-troubleshooting\/#h.lsc0dfwmd9eg\">konvertohen dhe p\u00ebrmir\u00ebsohen<\/a><\/noindex> n\u00eb <noindex><a rel=\"nofollow\" href=\"https:\/\/www.3cx.ru\/blog\/call-flow-designer-v16\/\">n\u00eb Call Flow Designer-in e ri<\/a><\/noindex>. Serveri i aplikacioneve punon po aq mir\u00eb n\u00eb 3CX v16 p\u00ebr Debian \/ Raspbian Linux dhe Windows. S\u00eb shpejti do t\u2019i shtohet nj\u00eb REST API i plot\u00eb p\u00ebr menaxhimin e thirrjeve, si edhe dokumentacioni p\u00ebrkat\u00ebs.<\/p>\n<p>M\u00eb shum\u00eb rreth konvertimit t\u00eb aplikacioneve ekzistuese 3CX mund t\u00eb m\u00ebsoni n\u00eb k\u00ebt\u00eb video.<\/p>\n<p><center><div class=\"youtube-placeholder\" data-id=\"sWmIJ_pxdYo\" onclick=\"loadVideo(this)\">\r\n        <img decoding=\"async\" src=\"https:\/\/img.youtube.com\/vi\/sWmIJ_pxdYo\/hqdefault.jpg\" alt=\"Luaj videon\" loading=\"lazy\" width=\"480\" height=\"360\" style=\"width:100%;height:auto;\">\r\n        <div class=\"play-button\"><\/div>\r\n    <\/div><\/center><br \/>\n<noindex><a rel=\"nofollow\" href=\"https:\/\/www.3cx.com\/blog\/change-log\/phone-system-change-log\/\">Regjistri i plot\u00eb i ndryshimeve<\/a><\/noindex> n\u00eb 3CX v16 Update 1 Beta.<\/p>\n<h2>Instalimi i p\u00ebrdit\u00ebsimit<\/h2>\n<p>\nInstalimi i p\u00ebrdit\u00ebsimit kryhet n\u00eb nd\u00ebrfaqen e administrimit t\u00eb 3CX, te seksioni Updates (P\u00ebrdit\u00ebsimet). Ju lutemi vini re se pas instalimit t\u00eb p\u00ebrdit\u00ebsimit b\u00ebhet konvertimi i baz\u00ebs s\u00eb t\u00eb dh\u00ebnave t\u00eb chat-eve ekzistuese. Gjat\u00eb k\u00ebsaj kohe, chat-i nuk \u00ebsht\u00eb i disponuesh\u00ebm n\u00eb aplikacionet 3CX.<\/p>\n<p>Gjithashtu mund t\u00eb shkarkoni paket\u00ebn e plot\u00eb t\u00eb 3CX v16 Update 1 Beta p\u00ebr Windows ose Linux:<\/p>\n<ul>\n<li>Windows: <noindex><a rel=\"nofollow\" href=\"https:\/\/downloads-global.3cx.com\/downloads\/3CXPhoneSystem_16.0.1.269.exe\">3CX v16 Update 1 Beta<\/a><\/noindex>\n<\/li>\n<li>Linux: <noindex><a rel=\"nofollow\" href=\"https:\/\/downloads-global.3cx.com\/downloads\/debian9iso\/debian-amd64-netinst-3cx.iso\">3CX v16 p\u00ebr Debian 9 ISO<\/a><\/noindex> \u2013 n\u00eb ekranin 3CX Update Channel zgjidhni Beta.\n<\/li>\n<li>Instalimi n\u00eb Debian &amp; Raspbian manualisht \u2013 ndiqni udh\u00ebzuesit e instalimit n\u00eb <noindex><a rel=\"nofollow\" href=\"https:\/\/www.3cx.ru\/docs\/manual\/installation-linux\/\">Debian<\/a><\/noindex> dhe <noindex><a rel=\"nofollow\" href=\"https:\/\/www.3cx.com\/docs\/installing-pbx-raspberry-pi\/\">Raspberry Pi<\/a><\/noindex>.\n<\/li>\n<\/ul>\n<p>Burimi: <a content=\"nofollow\" rel=\"nofollow\" href=\"https:\/\/habr.com\/ru\/company\/3cx\/blog\/451326\/\">habr.com<\/a><\/p>","protected":false,"gt_translate_keys":[{"key":"rendered","format":"html"}]},"excerpt":{"rendered":"<p>\u041f\u043e\u0441\u043b\u0435 \u043d\u0435\u0434\u0430\u0432\u043d\u0435\u0433\u043e \u0432\u044b\u043f\u0443\u0441\u043a\u0430 3CX v16 \u043c\u044b \u0443\u0436\u0435 \u043f\u043e\u0434\u0433\u043e\u0442\u043e\u0432\u0438\u043b\u0438 \u043f\u0435\u0440\u0432\u043e\u0435 \u043e\u0431\u043d\u043e\u0432\u043b\u0435\u043d\u0438\u0435 3CX V16 Update 1 Beta. \u0412 \u043d\u0435\u043c \u0440\u0435\u0430\u043b\u0438\u0437\u043e\u0432\u0430\u043d\u044b \u043d\u043e\u0432\u044b\u0435 \u0432\u043e\u0437\u043c\u043e\u0436\u043d\u043e\u0441\u0442\u0438 \u043a\u043e\u0440\u043f\u043e\u0440\u0430\u0442\u0438\u0432\u043d\u043e\u0433\u043e \u0447\u0430\u0442\u0430 \u0438 \u043e\u0431\u043d\u043e\u0432\u043b\u0435\u043d\u043d\u044b\u0439 \u0441\u0435\u0440\u0432\u0438\u0441 Call Flow Service, \u043a\u043e\u0442\u043e\u0440\u044b\u0439 \u0441\u043e\u0432\u043c\u0435\u0441\u0442\u043d\u043e \u0441\u043e \u0441\u0440\u0435\u0434\u043e\u0439 \u0440\u0430\u0437\u0440\u0430\u0431\u043e\u0442\u043a\u0438 Call Flow Designer (CFD) \u043f\u043e\u0437\u0432\u043e\u043b\u044f\u0435\u0442 \u0441\u043e\u0437\u0434\u0430\u0432\u0430\u0442\u044c \u0441\u043b\u043e\u0436\u043d\u044b\u0435 \u0433\u043e\u043b\u043e\u0441\u043e\u0432\u044b\u0435 \u043f\u0440\u0438\u043b\u043e\u0436\u0435\u043d\u0438\u044f \u043d\u0430 C#. \u041e\u0431\u043d\u043e\u0432\u043b\u0435\u043d\u043d\u044b\u0439 \u043a\u043e\u0440\u043f\u043e\u0440\u0430\u0442\u0438\u0432\u043d\u044b\u0439 \u0447\u0430\u0442 \u041a\u043e\u043c\u043c\u0443\u043d\u0438\u043a\u0430\u0446\u0438\u043e\u043d\u043d\u044b\u0439 \u0432\u0438\u0434\u0436\u0435\u0442 3CX Live Chat &amp; Talk \u043f\u0440\u043e\u0434\u043e\u043b\u0436\u0430\u0435\u0442 [&hellip;]<\/p>\n","protected":false,"gt_translate_keys":[{"key":"rendered","format":"html"}]},"author":1,"featured_media":25129,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[688],"tags":[],"class_list":["post-33416","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-administrirovanie"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 5.0.2 - aioseo.com -->\n\t<meta name=\"description\" content=\"\u041f\u043e\u0441\u043b\u0435 \u043d\u0435\u0434\u0430\u0432\u043d\u0435\u0433\u043e \u0432\u044b\u043f\u0443\u0441\u043a\u0430 3CX v16 \u043c\u044b \u0443\u0436\u0435 \u043f\u043e\u0434\u0433\u043e\u0442\u043e\u0432\u0438\u043b\u0438 \u043f\u0435\u0440\u0432\u043e\u0435 \u043e\u0431\u043d\u043e\u0432\u043b\u0435\u043d\u0438\u0435 3CX V16 Update 1 Beta.\" \/>\n\t<meta name=\"robots\" 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