{"id":38255,"date":"2019-10-31T22:22:35","date_gmt":"2019-10-31T19:22:35","guid":{"rendered":"https:\/\/prohoster.info\/blog\/iot-omnichannel-evolution-ili-kak-internet-veshhej-mozhet-povliyat-na-omnikanalnost\/"},"modified":"2019-10-31T22:22:35","modified_gmt":"2019-10-31T19:22:35","slug":"iot-omnichannel-evolution-ili-kak-internet-veshhej-mozhet-povliyat-na-omnikanalnost","status":"publish","type":"post","link":"https:\/\/prohoster.info\/sq\/blog\/novosti-interneta\/iot-omnichannel-evolution-ili-kak-internet-veshhej-mozhet-povliyat-na-omnikanalnost","title":{"rendered":"\u201cEvolucioni omnicanal i IoT\u201d ose si interneti i gj\u00ebrave mund t\u00eb ndikoj\u00eb n\u00eb omnicanalitet.","gt_translate_keys":[{"key":"rendered","format":"text"}]},"content":{"rendered":"

\"\u201cEvolucioni
\n
\nBota ecom \u00ebsht\u00eb e ndar\u00eb n\u00eb dy pjes\u00eb: disa e din\u00eb p\u00ebr omnichannel n\u00eb \u00e7do holl\u00ebsi; t\u00eb tjer\u00ebt ende b\u00ebjn\u00eb pyetje se si mund t\u00eb jet\u00eb e dobishme kjo teknologji p\u00ebr biznesin. T\u00eb par\u00ebt diskutojn\u00eb p\u00ebr at\u00eb se si interneti i gj\u00ebrave (IoT) mund t\u00eb formoj\u00eb nj\u00eb qasje t\u00eb re ndaj omnichannel. Ne e kemi p\u00ebrkthyer nj\u00eb artikull me titullin The IoT Brings New Meaning to the Omnichannel Customer Experience dhe po ndame pikat kryesore.<\/p>\n

Nj\u00eb nga hipotezat e kompanis\u00eb Ness Digital Engineering thot\u00eb se deri n\u00eb vitin 2020, p\u00ebrvoja e p\u00ebrdoruesit do t\u00eb jet\u00eb faktori p\u00ebrcaktues n\u00eb zgjedhjen e produkteve, duke kaluar mbi cil\u00ebsi si \u00e7mimi dhe vet\u00eb produkti. Nga kjo del p\u00ebrfundimi se p\u00ebr t\u00eb t\u00ebrhequr klient\u00ebt dhe p\u00ebr t\u00eb rritur lojalitetin ndaj mark\u00ebs, kompanit\u00eb duhet t\u00eb studiojn\u00eb me kujdes customer journey (hart\u00ebn e nd\u00ebrveprimit t\u00eb klientit me produktin) dhe t\u00eb p\u00ebrcaktojn\u00eb mesazhet ky\u00e7e t\u00eb mark\u00ebs n\u00eb t\u00eb gjitha kanalet e komunikimit. K\u00ebshtu mund t\u00eb krijohet nj\u00eb kontakt \u201ci pand\u00ebrprer\u00eb\u201d (seamless) me klientin.
\n<\/a><\/noindex><\/p>\n

Pengesat n\u00eb evolucionin e IoT Omnichannel<\/h4>\n

\nAutori i artikullit e lidh lidhjen e internetit t\u00eb objekteve dhe omnichannel it si IoT omnichannel evolution. \u00cbsht\u00eb e qart\u00eb se interneti i objekteve do t\u00eb ndihmoj\u00eb n\u00eb krijimin e nj\u00eb udh\u00ebtimi m\u00eb t\u00eb p\u00ebrmir\u00ebsuar p\u00ebr klient\u00ebt. Megjithat\u00eb, ka nj\u00eb pyetje t\u00eb hapur n\u00eb lidhje me p\u00ebrpunimin e sasis\u00eb s\u00eb dh\u00ebnave q\u00eb shfaqet me zbatimin e IoT n\u00eb modelin e biznesit. Si t\u00eb krijojm\u00eb v\u00ebrtet njohuri t\u00eb vlefshme n\u00eb baz\u00eb t\u00eb analiz\u00ebs s\u00eb sasis\u00eb s\u00eb t\u00eb dh\u00ebnave? Autori e ndan k\u00ebt\u00eb n\u00eb 3P.<\/p>\n

P\u00ebrvoja proaktive<\/h4>\n

\nSi rregull, nd\u00ebrveprimi i kompanis\u00eb me bler\u00ebsin fillon me iniciativ\u00ebn e bler\u00ebsit (blerja, p\u00ebrdorimi i sh\u00ebrbimit). N\u00eb rastin e p\u00ebrdorimit t\u00eb IoT n\u00eb kompani, situat\u00ebn \u00ebsht\u00eb e mundur ta kthejm\u00eb duke monitoruar vazhdimisht me ndihm\u00ebn e pajisjeve IoT. P\u00ebr shembull, p\u00ebrmes k\u00ebsaj, n\u00eb prodhim mund t\u00eb parashikohet aktiviteti dhe sh\u00ebrbimi i planifikuar. Kjo do t\u00eb ndihmoj\u00eb p\u00ebr t\u00eb shmangur ndalesat e shtrenjta t\u00eb pa planifikuara. Nj\u00eb shembull tjet\u00ebr, sensor\u00ebt mund t\u00eb paralajm\u00ebrojn\u00eb klient\u00ebt p\u00ebr defektet e caktuar pjes\u00ebve n\u00eb otomobil ose t\u00eb llogarisin afatin e z\u00ebvend\u00ebsimit t\u00eb planifikuar. <\/p>\n

P\u00ebrvoja parashikuese<\/h4>\n

\nIoT mund t\u00eb parashikoj\u00eb dhe parandaloj\u00eb veprimet e p\u00ebrdoruesit duke ndar\u00eb t\u00eb dh\u00ebna n\u00eb koh\u00eb reale me sh\u00ebrbimet cloud, ku jan\u00eb nd\u00ebrtuar modele veprimesh bazuar n\u00eb sjelljen e t\u00eb gjith\u00eb p\u00ebrdoruesve. Me kalimin e koh\u00ebs, aplikacione t\u00eb k\u00ebtij lloji, fal\u00eb t\u00eb dh\u00ebnave nga kamerat e mbik\u00ebqyrjes, radar\u00ebt dhe sensor\u00ebt n\u00eb automjetet, do t\u00eb lejojn\u00eb q\u00eb automjetet autonome t\u00eb jen\u00eb m\u00eb t\u00eb sigurta dhe t\u00eb ulin rrezikun e aksidenteve p\u00ebr shofer\u00ebt.<\/p>\n

P\u00ebrvoja e personalizuar<\/h4>\n

\nPersonalizimi i p\u00ebrmbajtjes, i bazuar n\u00eb skenar\u00ebt e sjelljes s\u00eb klientit.
\nPersonalizimi \u00ebsht\u00eb i mundur p\u00ebrmes monitorimit dhe analiz\u00ebs continue t\u00eb sjelljes s\u00eb konsumatorit. P\u00ebr shembull, n\u00ebse bler\u00ebsi k\u00ebrkoi nj\u00eb artikull t\u00eb caktuar n\u00eb internet pak para, dyqani mund t\u00eb ofroj\u00eb produkte dhe aksesor\u00eb t\u00eb lidhur me t\u00eb, duke p\u00ebrdorur t\u00eb dh\u00ebnat e k\u00ebrkimeve t\u00eb m\u00ebparshme, p\u00ebrmes marketingut t\u00eb af\u00ebrt smart n\u00eb dyqanin offline. Kjo p\u00ebrfshin oferta promocionale q\u00eb p\u00ebrdorin si t\u00eb dh\u00ebna nga sensor\u00ebt Bluetooth q\u00eb analizojn\u00eb l\u00ebvizjen e klientit n\u00eb offline, ashtu edhe t\u00eb dh\u00ebna t\u00eb marra nga pajisje IoT: or\u00eb inteligjente dhe pajisje t\u00eb tjera teknologjike. <\/p>\n

N\u00eb p\u00ebrfundim, duhet theksuar se IoT nuk \u00ebsht\u00eb nj\u00eb arm\u00eb e arit p\u00ebr biznesin. Pyetja q\u00ebndron p\u00ebr mund\u00ebsin\u00eb dhe shpejt\u00ebsin\u00eb e p\u00ebrpunimit t\u00eb t\u00eb dh\u00ebnave t\u00eb m\u00ebdha, dhe p\u00ebr momentin, vet\u00ebm gjigant\u00ebt si Google, Amazon dhe Apple mund t\u00eb p\u00ebrballen me k\u00ebt\u00eb teknologji. Megjithat\u00eb, autori thekson se p\u00ebr t\u00eb p\u00ebrdorur IoT nuk \u00ebsht\u00eb e nevojshme t\u00eb jesh nj\u00eb gjigant, mjafton t\u00eb jesh nj\u00eb kompani smart kur b\u00ebhet fjal\u00eb p\u00ebr strategjin\u00eb dhe hartimin e udh\u00ebtimit t\u00eb klientit.
\n
Burimi: habr.com<\/a><\/p>","protected":false,"gt_translate_keys":[{"key":"rendered","format":"html"}]},"excerpt":{"rendered":"

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\u0434\u0440\u0443\u0433\u0438\u0435 \u0435\u0449\u0435 \u0437\u0430\u0434\u0430\u044e\u0442\u0441\u044f \u0432\u043e\u043f\u0440\u043e\u0441\u0430\u043c\u0438, \u0447\u0435\u043c \u044d\u0442\u0430 \u0442\u0435\u0445\u043d\u043e\u043b\u043e\u0433\u0438\u044f \u043c\u043e\u0436\u0435\u0442 \u0431\u044b\u0442\u044c \u043f\u043e\u043b\u0435\u0437\u043d\u0430 \u0431\u0438\u0437\u043d\u0435\u0441\u0443. \u041f\u0435\u0440\u0432\u044b\u0435 \u0440\u0430\u0441\u0441\u0443\u0436\u0434\u0430\u044e\u0442 \u043e \u0442\u043e\u043c, \u043a\u0430\u043a \u0438\u043d\u0442\u0435\u0440\u043d\u0435\u0442 \u0432\u0435\u0449\u0435\u0439 (IoT) \u043c\u043e\u0436\u0435\u0442 \u0441\u0444\u043e\u0440\u043c\u0438\u0440\u043e\u0432\u0430\u0442\u044c \u043d\u043e\u0432\u044b\u0439 \u043f\u043e\u0434\u0445\u043e\u0434 \u043a \u043e\u043c\u043d\u0438\u043a\u0430\u043d\u0430\u043b\u044c\u043d\u043e\u0441\u0442\u0438. \u041c\u044b \u043f\u0435\u0440\u0435\u0432\u0435\u043b\u0438 \u0441\u0442\u0430\u0442\u044c\u044e \u0441 \u043d\u0430\u0437\u0432\u0430\u043d\u0438\u0435\u043c The IoT Brings New Meaning to the Omnichannel Customer Experience \u0438","og:url":"https:\/\/prohoster.info\/sq\/blog\/novosti-interneta\/iot-omnichannel-evolution-ili-kak-internet-veshhej-mozhet-povliyat-na-omnikanalnost","og:image":"https:\/\/prohoster.info\/wp-content\/uploads\/2021\/11\/logo-350.jpg","og:image:secure_url":"https:\/\/prohoster.info\/wp-content\/uploads\/2021\/11\/logo-350.jpg","og:image:width":350,"og:image:height":350,"article:published_time":"2019-10-31T19:22:35+00:00","article:modified_time":"2019-10-31T19:22:35+00:00","article:publisher":"https:\/\/www.facebook.com\/prohoster","article:author":"https:\/\/www.facebook.com\/prohoster"},"aioseo_meta_data":{"post_id":"38255","title":null,"description":null,"keywords":null,"keyphrases":null,"primary_term":null,"canonical_url":null,"og_title":null,"og_description":null,"og_object_type":"default","og_image_type":"default","og_image_url":null,"og_image_width":null,"og_image_height":null,"og_image_custom_url":null,"og_image_custom_fields":null,"og_video":null,"og_custom_url":null,"og_article_section":null,"og_article_tags":null,"twitter_use_og":false,"twitter_card":"default","twitter_image_type":"default","twitter_image_url":null,"twitter_image_custom_url":null,"twitter_image_custom_fields":null,"twitter_title":null,"twitter_description":null,"schema":{"blockGraphs":[],"customGraphs":[],"default":{"data":{"Article":[],"Course":[],"Dataset":[],"FAQPage":[],"Movie":[],"Person":[],"Product":[],"ProductReview":[],"Car":[],"Recipe":[],"Service":[],"SoftwareApplication":[],"WebPage":[]},"graphName":"","isEnabled":true},"graphs":[]},"schema_type":null,"schema_type_options":null,"pillar_content":false,"robots_default":true,"robots_noindex":false,"robots_noarchive":false,"robots_nosnippet":false,"robots_nofollow":false,"robots_noimageindex":false,"robots_noodp":false,"robots_notranslate":false,"robots_max_snippet":null,"robots_max_videopreview":null,"robots_max_imagepreview":"large","priority":null,"frequency":null,"local_seo":null,"seo_analyzer_scan_date":"2026-01-23 21:07:20","breadcrumb_settings":null,"limit_modified_date":false,"reviewed_by":null,"ai":null,"created":"2021-03-01 01:12:23","updated":"2026-01-23 21:07:20"},"gt_translate_keys":[{"key":"link","format":"url"}],"_links":{"self":[{"href":"https:\/\/prohoster.info\/sq\/wp-json\/wp\/v2\/posts\/38255","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/prohoster.info\/sq\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/prohoster.info\/sq\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/prohoster.info\/sq\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/prohoster.info\/sq\/wp-json\/wp\/v2\/comments?post=38255"}],"version-history":[{"count":0,"href":"https:\/\/prohoster.info\/sq\/wp-json\/wp\/v2\/posts\/38255\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/prohoster.info\/sq\/wp-json\/wp\/v2\/media\/28715"}],"wp:attachment":[{"href":"https:\/\/prohoster.info\/sq\/wp-json\/wp\/v2\/media?parent=38255"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/prohoster.info\/sq\/wp-json\/wp\/v2\/categories?post=38255"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/prohoster.info\/sq\/wp-json\/wp\/v2\/tags?post=38255"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}