{"id":38420,"date":"2019-10-31T22:23:38","date_gmt":"2019-10-31T19:23:38","guid":{"rendered":"https:\/\/prohoster.info\/blog\/delaem-svoj-google-call-screening-na-osnove-voximplant-i-dialogflow\/"},"modified":"2019-10-31T22:23:38","modified_gmt":"2019-10-31T19:23:38","slug":"delaem-svoj-google-call-screening-na-osnove-voximplant-i-dialogflow","status":"publish","type":"post","link":"https:\/\/prohoster.info\/sq\/blog\/administrirovanie\/delaem-svoj-google-call-screening-na-osnove-voximplant-i-dialogflow","title":{"rendered":"Krijoni Google Call Screening tuaj me baz\u00eb n\u00eb Voximplant dhe Dialogflow","gt_translate_keys":[{"key":"rendered","format":"text"}]},"content":{"rendered":"<p><noindex><a rel=\"nofollow\" href=\"https:\/\/habr.com\/ru\/company\/Voximplant\/blog\/468725\/\"><img decoding=\"async\" alt=\"Krijoni Google Call Screening tuaj me baz\u00eb n\u00eb Voximplant dhe Dialogflow\" src=\"\/wp-content\/uploads\/2019\/09\/d9843d6221d857a5ad33e2f5700cb3da.png\" style=\"display:block;margin: 0 auto;\" \/><\/a><\/noindex><br \/>\nNdoshta keni d\u00ebgjuar ose lexuar rreth funksionit Call Screening, t\u00eb cilin Google e ka lan\u00e7uar p\u00ebr telefonat e tij Pixel n\u00eb SHBA. Ideja \u00ebsht\u00eb e shk\u00eblqyer \u2013 kur merrni nj\u00eb thirrje n\u00eb hyrje, asistenti virtual fillon t\u00eb bisedoj\u00eb, nd\u00ebrsa ju shihni k\u00ebt\u00eb bised\u00eb n\u00eb form\u00ebn e nj\u00eb bised\u00eb direkte dhe n\u00eb \u00e7do moment mund t\u00eb filloni t\u00eb flisni n\u00eb vend t\u00eb asistentes. Kjo \u00ebsht\u00eb shum\u00eb e dobishme n\u00eb dit\u00ebt e sotme, kur pothuajse <noindex><a rel=\"nofollow\" href=\"https:\/\/habr.com\/ru\/company\/Voximplant\/blog\/425479\/\">gjysma e thirrjeve jan\u00eb spamer\u00eb<\/a><\/noindex>, por megjithat\u00eb nuk d\u00ebshironi t\u00eb humbni thirrje t\u00eb r\u00ebnd\u00ebsishme nga ndonj\u00eb person q\u00eb nuk \u00ebsht\u00eb n\u00eb list\u00ebn tuaj t\u00eb kontakteve. I vetmi penges\u00eb \u00ebsht\u00eb se kjo funksionalitet \u00ebsht\u00eb e disponueshme vet\u00ebm n\u00eb telefonin Pixel dhe vet\u00ebm n\u00eb SHBA. Pra, pengesat ekzistojn\u00eb p\u00ebr t'u kap\u00ebrcyer, apo jo? Prandaj, ne vendos\u00ebm t\u00eb tregojm\u00eb se si t\u00eb realizoni nj\u00eb zgjidhje t\u00eb ngjashme, duke p\u00ebrdorur Voximplant dhe Dialogflow. Ju lutem, shihni m\u00eb posht\u00eb.<br \/>\n<noindex><a rel=\"nofollow\" name=\"habracut\"><\/a><\/noindex><\/p>\n<h2>Arkitektura<\/h2>\n<p>\nPropozoj q\u00eb t\u00eb mos humbasim koh\u00eb me shpjegime se si funksionojn\u00eb Voximplant dhe Dialogflow; n\u00ebse d\u00ebshironi, mund ta gjeni leht\u00ebsisht informacionin n\u00eb internet. Pra, le t\u00eb njohim konceptin e Call Screening ton\u00eb.<\/p>\n<p>Supozoni se keni nj\u00eb num\u00ebr telefoni q\u00eb e p\u00ebrdorni \u00e7do dit\u00eb dhe ku merrni thirrje t\u00eb r\u00ebnd\u00ebsishme. N\u00eb k\u00ebt\u00eb rast, do t\u00eb na nevojitet nj\u00eb num\u00ebr i dyt\u00eb, i cili do t\u00eb shfaqet gjithandej \u2013 n\u00eb e-mail, n\u00eb kart\u00ebn e vizit\u00ebs, kur plot\u00ebsoni formular\u00eb online, etj. Ky num\u00ebr do t\u00eb lidhet me sistemin e p\u00ebrpunimit t\u00eb gjuh\u00ebs natyrore (n\u00eb rastin ton\u00eb, Dialogflow) dhe do t\u00eb p\u00ebrcaktoj\u00eb thirrjet n\u00eb numrin tuaj kryesor, vet\u00ebm n\u00ebse ju d\u00ebshironi. N\u00eb form\u00ebn e nj\u00eb skeme, kjo duket k\u00ebshtu (imagem \u00ebsht\u00eb e klikueshme):<br \/>\n<noindex><a rel=\"nofollow\" href=\"https:\/\/habrastorage.org\/webt\/et\/kf\/qf\/etkfqfpoxq2bwlgicp2bd0kqges.png\"><img decoding=\"async\" alt=\"Krijoni Google Call Screening tuaj me baz\u00eb n\u00eb Voximplant dhe Dialogflow\" src=\"\/wp-content\/uploads\/2019\/09\/581a4242dbd083a34fd3d5ee57f71b80.png\" style=\"display:block;margin: 0 auto;\" \/><\/a><\/noindex><br \/>\nDuke kuptuar arkitektur\u00ebn, mund t\u00eb fillojm\u00eb zbatimin, por me nj\u00eb kusht: nuk do t\u00eb b\u00ebjm\u00eb <b>aplikacion mobil<\/b> p\u00ebr t\u00eb treguar dialogun nd\u00ebrmjet Dialogflow dhe abonentit q\u00eb th\u00ebrret, do t\u00eb krijojm\u00eb nj\u00eb aplikacion t\u00eb thjesht\u00eb <b>web<\/b>-aplikacion me renderimin e dialogut, p\u00ebr t\u00eb ilustruar qart\u00eb parimin e pun\u00ebs s\u00eb Call Screening. N\u00eb k\u00ebt\u00eb aplikacion do t\u00eb ket\u00eb nj\u00eb buton Intervene, me nj\u00eb klikim t\u00eb t\u00eb cilit Voximplant do t\u00eb lidh\u00eb abonentin q\u00eb th\u00ebrret me abonentin e thirrur, n\u00ebse ky i fundit ka vendosur t\u00eb flas\u00eb vet\u00eb.<\/p>\n<h2>Realizimi<\/h2>\n<p>\nHyni n\u00eb <noindex><a rel=\"nofollow\" href=\"https:\/\/manage.voximplant.com\/\">akun tuaj Voximplant<\/a><\/noindex> dhe krijoni nj\u00eb aplikacion t\u00eb ri, p\u00ebr shembull, screening:<\/p>\n<p><img decoding=\"async\" alt=\"Krijoni Google Call Screening tuaj me baz\u00eb n\u00eb Voximplant dhe Dialogflow\" src=\"\/wp-content\/uploads\/2019\/09\/69128608f662a89f8e3a26a280508894.png\" style=\"display:block;margin: 0 auto;\" \/><br \/>\nHapni <noindex><a rel=\"nofollow\" href=\"https:\/\/manage.voximplant.com\/numbers\/my_numbers\">seksionin 'Numra'<\/a><\/noindex> dhe blini nj\u00eb num\u00ebr q\u00eb do t\u00eb funksionoj\u00eb si nd\u00ebrmjet\u00ebs:<\/p>\n<p><img decoding=\"async\" alt=\"Krijoni Google Call Screening tuaj me baz\u00eb n\u00eb Voximplant dhe Dialogflow\" src=\"\/wp-content\/uploads\/2019\/09\/64e23510216825cc3a48a1d0f4cf671a.png\" style=\"display:block;margin: 0 auto;\" \/><br \/>\nM\u00eb pas, shkoni n\u00eb aplikacionin screening, n\u00eb seksionin \u00abNumra\u00bb, n\u00ebn-tab\u00ebn \u00abT\u00eb Disponuesh\u00ebm\u00bb. K\u00ebtu do t\u00eb shihni numrin q\u00eb sapo bleni. Lidheni at\u00eb me aplikacionin duke klikuar n\u00eb butonin \u00abPrik\u00eb\u00bb - n\u00eb dritaren q\u00eb hapet, lini t\u00eb gjitha vlerat si\u00e7 jan\u00eb dhe klikoni \u00abPrik\u00eb\u00bb.<\/p>\n<p>Nd\u00ebrsa jeni brenda aplikacionit, kaloni n\u00eb tab-in \u00abSkenar\u00eb\u00bb dhe krijoni nj\u00eb skenar myscreening - n\u00eb t\u00eb ne do t\u00eb p\u00ebrdorim kodin nga artikulli <noindex><a rel=\"nofollow\" href=\"https:\/\/voximplant.com\/blog\/how-to-use-dialogflow-connector\">Si t\u00eb p\u00ebrdorni Dialogflow Connector<\/a><\/noindex>. N\u00eb k\u00ebt\u00eb rast, kodi do t\u00eb ndryshoj\u00eb pak, sepse na nevojitet t\u00eb \u00abshohim\u00bb dialogun midis telefonuesit dhe ndihm\u00ebsit; t\u00eb gjith\u00eb kodin mund t\u00eb <noindex><a rel=\"nofollow\" href=\"https:\/\/github.com\/aylarov\/callscreening\/blob\/master\/voxengine\/scenario.js\">merrni k\u00ebtu<\/a><\/noindex>.<\/p>\n<p>K\u00cbSHILLIM: do t'ju duhet t\u00eb ndryshoni vler\u00ebn e variables server n\u00eb emrin e serverit tuaj ngrok (detaje mbi ngrok do t\u00eb jen\u00eb pak m\u00eb posht\u00eb). Gjithashtu, nd\u00ebrtoni vlerat tuaja n\u00eb rreshtin 31, ku numri juaj i telefonit - \u00ebsht\u00eb numri juaj kryesor (p\u00ebr shembull, numri juaj personal mobil), dhe numri voximplant - numri q\u00eb sapo keni bler\u00eb.<\/p>\n<pre><code class=\"javascript\">outbound_call = VoxEngine.callPSTN(\u201cNUMRI JUAJ I TELEFONIT\u201d, \u201cNUMRI VOXIMPLANT\u201d)<\/code><\/pre>\n<p>\nThirrja callPSTN do t\u00eb ndodhi n\u00eb momentin q\u00eb t\u00eb vendosni t\u00eb nd\u00ebrhyni n\u00eb bised\u00eb dhe t\u00eb flisni personalisht me abonentin q\u00eb po th\u00ebrret.<\/p>\n<p>Pasi q\u00eb ta ruani skenarin, ju duhet ta lidhni at\u00eb me numrin e bler\u00eb. P\u00ebr k\u00ebt\u00eb, ende brenda aplikacionit tuaj, shkoni n\u00eb sked\u00ebn \u2018Routimi\u2019 p\u00ebr t\u00eb krijuar nj\u00eb rregull t\u00eb ri \u2013 butoni \u2018Rregull i ri\u2019 n\u00eb k\u00ebndin e sip\u00ebrm t\u00eb djatht\u00eb. Specifikoni emrin (p.sh., allcalls), l\u00ebreni mask\u00ebn e paracaktuar (.* \u2013 q\u00eb do t\u00eb thot\u00eb se t\u00eb gjitha thirrjet e ardhshme do t\u00eb trajtohen nga skenaret e zgjedhura p\u00ebr k\u00ebt\u00eb rregull) dhe specifikoni skenarin myscreening.<\/p>\n<p><img decoding=\"async\" alt=\"Krijoni Google Call Screening tuaj me baz\u00eb n\u00eb Voximplant dhe Dialogflow\" src=\"\/wp-content\/uploads\/2019\/09\/1e6725fcc964e9a020ae0ca63fbd4a54.png\" style=\"display:block;margin: 0 auto;\" \/><br \/>\nRuani rregullin.<\/p>\n<p>Nga tani e tutje, numri i telefonit \u00ebsht\u00eb i lidhur me skenarin. E fundit q\u00eb duhet t\u00eb b\u00ebni \u00ebsht\u00eb t\u00eb lidhni botin me aplikacionin. P\u00ebr k\u00ebt\u00eb, shkoni n\u00eb sked\u00ebn \u2018Dialogflow-konektor\u2019, klikoni butonin \u2018Shto agjentin Dialogflow\u2019 n\u00eb k\u00ebndin e sip\u00ebrm t\u00eb djatht\u00eb dhe ngarkoni skedarin JSON t\u00eb agjentit tuaj Dialogflow.<\/p>\n<p><img decoding=\"async\" alt=\"Krijoni Google Call Screening tuaj me baz\u00eb n\u00eb Voximplant dhe Dialogflow\" src=\"\/wp-content\/uploads\/2019\/09\/69cf10fe79f9b5e77e1483751be1fea3.png\" style=\"display:block;margin: 0 auto;\" \/><br \/>\nN\u00ebse ju nevojitet nj\u00eb agent p\u00ebr shembull\/testim, mund t\u00eb merrni agjentit ton\u00eb p\u00ebrmes k\u00ebtij linku: <noindex><a rel=\"nofollow\" href=\"https:\/\/github.com\/aylarov\/callscreening\/tree\/master\/dialogflow\">github.com\/aylarov\/callscreening\/tree\/master\/dialogflow<\/a><\/noindex>. Thjesht mos k\u00ebrkoni shum\u00eb prej tij, \u00ebsht\u00eb vet\u00ebm nj\u00eb shembull q\u00eb ju jeni t\u00eb lir\u00eb ta rip\u00ebrpunoni si t\u00eb doni dhe me guxim t\u00eb ndani rezultatet \ud83d\ude42<\/p>\n<h2>Backend i thjesht\u00eb n\u00eb NodeJS<\/h2>\n<p>\nLe t\u00eb zhvillojm\u00eb nj\u00eb backend t\u00eb thjesht\u00eb n\u00eb Node, p\u00ebr shembull, nj\u00eb t\u00eb till\u00eb:<br \/>\n<noindex><a rel=\"nofollow\" href=\"https:\/\/github.com\/aylarov\/callscreening\/tree\/master\/nodejs\">github.com\/aylarov\/callscreening\/tree\/master\/nodejs<\/a><\/noindex><\/p>\n<p>Ky \u00ebsht\u00eb nj\u00eb aplikacion i zakonsh\u00ebm q\u00eb k\u00ebrkon vet\u00ebm dy komanda p\u00ebr t'u nisur:<\/p>\n<pre><code class=\"bash\">npm install\nnode index.js\n<\/code><\/pre>\n<p>\nServeri do t\u00eb filloj\u00eb n\u00eb portin 3000 t\u00eb makin\u00ebs tuaj, prandaj p\u00ebr ta lidhur at\u00eb me cloud-in Voximplant, ne p\u00ebrdorim utilitarin ngrok. Kur ta keni instaluar <noindex><a rel=\"nofollow\" href=\"https:\/\/ngrok.com\/\">ngrok<\/a><\/noindex>, fillojeni me komand\u00ebn:<\/p>\n<pre><code class=\"bash\">ngrok http 3000<\/code><\/pre>\n<p>\nDo t\u00eb shihni nj\u00eb em\u00ebr domaini q\u00eb ngrok e ka gjeneruar p\u00ebr serverin tuaj lokal \u2013 kopjoni at\u00eb dhe vendoseni n\u00eb variablin server.<\/p>\n<h2>Klienti<\/h2>\n<p>\nAplikacioni klient duket si nj\u00eb bised\u00eb e thjesht\u00eb, e cila mund ta<noindex><a rel=\"nofollow\" href=\"https:\/\/github.com\/aylarov\/callscreening\/tree\/master\/client\"> merrni k\u00ebtu<\/a><\/noindex>.<\/p>\n<p>Thjesht kopjoni t\u00eb gjitha skedar\u00ebt n\u00eb nj\u00eb direktori n\u00eb serverin tuaj web dhe do t\u00eb funksionoj\u00eb. N\u00eb skedarin script.js, z\u00ebvend\u00ebsoni vler\u00ebn e variablit server me emrin e domain-it ngrok, dhe vler\u00ebn e variablit callee me numrin q\u00eb keni bler\u00eb. Ruani skedarin dhe nisni aplikacionin n\u00eb shfletues. N\u00ebse gjith\u00e7ka \u00ebsht\u00eb n\u00eb rregull, do t\u00eb shihni lidhjen WebSocket n\u00eb panelet e zhvilluesit.<\/p>\n<h2>Demo<\/h2>\n<p>\nT\u00eb shihni aplikacionin n\u00eb veprim mund t\u00eb shihni n\u00eb k\u00ebt\u00eb video:<\/p>\n<p><center><div class=\"youtube-placeholder\" data-id=\"i9jz0fChNeM\" onclick=\"loadVideo(this)\">\r\n        <img decoding=\"async\" src=\"https:\/\/img.youtube.com\/vi\/i9jz0fChNeM\/hqdefault.jpg\" alt=\"Luaj videon\" loading=\"lazy\" width=\"480\" height=\"360\" style=\"width:100%;height:auto;\">\r\n        <div class=\"play-button\"><\/div>\r\n    <\/div><\/center><br \/>\nP. S. N\u00ebse shtypni mbi butonin Intervene, at\u00ebher\u00eb i telefonueshmi do t\u00eb drejtohet n\u00eb numrin tim t\u00eb telefonit, nd\u00ebrsa n\u00ebse shtypni Disconnect \u2013 do t\u00eb\u2026? E drejt\u00eb, thirrja do t\u00eb nd\u00ebrpritet.<br \/>\n<br \/>Burimi: <a content=\"nofollow\" rel=\"nofollow\" href=\"https:\/\/habr.com\/ru\/company\/Voximplant\/blog\/468725\/\">habr.com<\/a><\/p>","protected":false,"gt_translate_keys":[{"key":"rendered","format":"html"}]},"excerpt":{"rendered":"<p>\u0412\u043e\u0437\u043c\u043e\u0436\u043d\u043e, \u0432\u044b \u0441\u043b\u044b\u0448\u0430\u043b\u0438 \u0438\u043b\u0438 \u0447\u0438\u0442\u0430\u043b\u0438 \u043f\u0440\u043e \u0444\u0443\u043d\u043a\u0446\u0438\u044e Call Screening, \u043a\u043e\u0442\u043e\u0440\u0443\u044e Google \u0432\u044b\u043a\u0430\u0442\u0438\u043b \u0434\u043b\u044f \u0441\u0432\u043e\u0438\u0445 \u0442\u0435\u043b\u0435\u0444\u043e\u043d\u043e\u0432 Pixel \u0432 \u0421\u0428\u0410. \u0418\u0434\u0435\u044f \u043e\u0442\u043b\u0438\u0447\u043d\u0430\u044f \u2013 \u043a\u043e\u0433\u0434\u0430 \u0432\u0430\u043c \u043f\u043e\u0441\u0442\u0443\u043f\u0430\u0435\u0442 \u0432\u0445\u043e\u0434\u044f\u0449\u0438\u0439 \u0437\u0432\u043e\u043d\u043e\u043a, \u0442\u043e \u0432\u0438\u0440\u0442\u0443\u0430\u043b\u044c\u043d\u044b\u0439 \u0430\u0441\u0441\u0438\u0441\u0442\u0435\u043d\u0442 \u043d\u0430\u0447\u0438\u043d\u0430\u0435\u0442 \u043e\u0431\u0449\u0430\u0442\u044c\u0441\u044f, \u0432 \u0442\u043e \u0432\u0440\u0435\u043c\u044f \u043a\u0430\u043a \u0432\u044b \u0432\u0438\u0434\u0438\u0442\u0435 \u044d\u0442\u043e\u0442 \u0440\u0430\u0437\u0433\u043e\u0432\u043e\u0440 \u0432 \u0432\u0438\u0434\u0435 \u0447\u0430\u0442\u0430 \u0438 \u0432 \u043b\u044e\u0431\u043e\u0439 \u043c\u043e\u043c\u0435\u043d\u0442 \u043c\u043e\u0436\u0435\u0442\u0435 \u043d\u0430\u0447\u0430\u0442\u044c \u0433\u043e\u0432\u043e\u0440\u0438\u0442\u044c \u0432\u043c\u0435\u0441\u0442\u043e \u0430\u0441\u0441\u0438\u0441\u0442\u0435\u043d\u0442\u0430. \u042d\u0442\u043e \u043e\u0447\u0435\u043d\u044c \u043f\u043e\u043b\u0435\u0437\u043d\u043e \u0432 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