{"id":83002,"date":"2020-05-27T13:42:38","date_gmt":"2020-05-27T11:42:38","guid":{"rendered":"https:\/\/prohoster.info\/blog\/administrirovanie\/delaem-podderzhku-deshevle-starayas-ne-rasteryat-kachestvo"},"modified":"2020-05-27T13:42:38","modified_gmt":"2020-05-27T11:42:38","slug":"delaem-podderzhku-deshevle-starayas-ne-rasteryat-kachestvo","status":"publish","type":"post","link":"https:\/\/prohoster.info\/sq\/blog\/administrirovanie\/delaem-podderzhku-deshevle-starayas-ne-rasteryat-kachestvo","title":{"rendered":"Ne e b\u00ebjm\u00eb mb\u00ebshtetje m\u00eb t\u00eb lir\u00eb, duke u p\u00ebrpjekur t\u00eb mos humbasim cil\u00ebsin\u00eb","gt_translate_keys":[{"key":"rendered","format":"text"}]},"content":{"rendered":"

\"Ne<\/a><\/noindex>Re\u017eimi emergjente (igjedh sjef edhe si IPKVM), q\u00eb lejon lidhjen me VPS pa RDP direkt nga niveli i hipervizorit, kursen 15\u201320 minuta n\u00eb jav\u00eb.<\/i><\/p>\n

E para dhe m\u00eb e r\u00ebnd\u00ebsishmja - mos i nervozoni njer\u00ebzit.<\/b> N\u00eb t\u00eb gjith\u00eb bot\u00ebn, mb\u00ebshtetja ndahen n\u00eb nivele, dhe punonj\u00ebsi i par\u00eb duhet t\u00eb provoj\u00eb m\u00ebnyrat tipike t\u00eb zgjidhjes. N\u00ebse detyra kalon p\u00ebrtej kufijve t\u00eb tyre - ajo kalon n\u00eb linj\u00ebn e dyt\u00eb. M\u00ebnyr\u00ebs k\u00ebshtu, midis administrator\u00ebve t\u00eb VDS, shum\u00eb shpesh ka njer\u00ebz q\u00eb din\u00eb t\u00eb mendojn\u00eb. N\u00eb kund\u00ebrshtim me shum\u00eb mb\u00ebshtetje t\u00eb tjera. T\u00eb pakt\u00ebn, ndjesh\u00ebm m\u00eb shpesh. Dhe ata strukturojn\u00eb biletat mir\u00eb, duke p\u00ebrshkruar menj\u00ebher\u00eb gjith\u00e7ka q\u00eb nevojitet. N\u00ebse linja e par\u00eb \u201cnuk e sheh qart\u00eb\u201d dhe aksidentalisht k\u00ebrkon t\u00eb fikni dhe ndizni - kjo \u00ebsht\u00eb nj\u00eb fiasko.<\/p>\n

Detyra \u00ebsht\u00eb shum\u00eb e thjesht\u00eb: t\u00eb b\u00ebjm\u00eb mb\u00ebshtetje p\u00ebr VDS-hosting ton\u00eb t\u00eb arsyeshme me koston m\u00eb t\u00eb vog\u00ebl. Sepse ne jemi fast-food i bot\u00ebs s\u00eb ofruesve t\u00eb hostingut: pa asnj\u00eb \u201cndri\u00e7im\u201d t\u00eb ve\u00e7ant\u00eb, \u00e7mime t\u00eb ul\u00ebta, cil\u00ebsi normale. M\u00eb par\u00eb<\/a><\/noindex> kaq\u00eb \u00ebsht\u00eb folur m\u00eb par\u00eb p\u00ebr faktin se me shfaqjen e bukuris\u00eb n\u00eb Instagram, duke u p\u00ebrpjekur t\u00eb automatizojn\u00eb menaxhimin e llogarive dhe pronar\u00ebt e bizneseve t\u00eb vogla me kontabilitet t\u00eb larg\u00ebt, si dhe t\u00eb tjer\u00eb q\u00eb nuk jan\u00eb shum\u00eb t\u00eb avancuar n\u00eb teknologji, komunikimi \u201csi admin me admin\u201d nuk funksionon m\u00eb. Duhej t\u00eb ndryshonte gjuha e komunikimit.<\/p>\n

Tani do t\u00eb flas m\u00eb shum\u00eb p\u00ebr proceset dhe p\u00ebr gabimet e pashmangshme q\u00eb lidhen me to.
\n<\/a><\/noindex><\/p>\n

Mos e irritoni njer\u00ebzit \u2116 1<\/h2>\n

\n\u00c7do mb\u00ebshtetje \u00ebsht\u00eb nj\u00eb prodhim n\u00eb linj\u00eb. Vjen nj\u00eb k\u00ebrkes\u00eb, punonj\u00ebsi i linj\u00ebs s\u00eb par\u00eb p\u00ebrpiqet menj\u00ebher\u00eb t\u00eb njoh\u00eb situat\u00ebn tipike, e cila \u00ebsht\u00eb ndodhur nj\u00eb mij\u00eb her\u00eb dhe do t\u00eb ndodh\u00eb nj\u00eb mij\u00eb her\u00eb p\u00ebrs\u00ebri. Ka 90% shans q\u00eb k\u00ebrkesa t\u00eb jet\u00eb standarde, dhe p\u00ebr t\u00eb dh\u00ebn\u00eb nj\u00eb p\u00ebrgjigje mjafton t\u00eb shtypni n\u00eb t\u00eb v\u00ebrtet\u00eb disa butona, q\u00eb t\u00eb vendoset nj\u00eb model. N\u00eb model zakonisht duhet t\u00eb shkruani disa fjal\u00eb - dhe \u00ebsht\u00eb gati. Ose t\u00eb hyni n\u00eb nd\u00ebrfaqen e menaxhimit dhe t\u00eb shtypni atje disa butona. N\u00eb rastet m\u00eb t\u00eb komplikuara (si\u00e7 jan\u00eb kalimet nga nj\u00eb zon\u00eb n\u00eb nj\u00eb tjet\u00ebr, p\u00ebr shembull) duhet t\u00eb kryhen veprime sipas algoritmit. <\/p>\n

Ajo q\u00eb e shqet\u00ebson m\u00eb shum\u00eb njer\u00ebzit, pavar\u00ebsisht nga cil\u00ebsit\u00eb e tjera t\u00eb mb\u00ebshtetjes, \u00ebsht\u00eb reagimi tipik ndaj nj\u00eb k\u00ebrkese t\u00eb pazakont\u00eb. Vjen nj\u00eb tiket\u00eb ku \u00ebsht\u00eb e gjitha e p\u00ebrshkruar n\u00eb detaje, ka nj\u00eb sasi t\u00eb madhe t\u00eb dh\u00ebnash t\u00eb nevojshme p\u00ebr tre pyetje p\u00ebrpara, klienti parashikon dialogun... Dhe me fjal\u00ebt e para, punonj\u00ebsi i mb\u00ebshtetjes automatikisht shkruan nj\u00eb p\u00ebrgjigje p\u00ebr t\u00eb vendosur shabllonin \"provoni ta rifilloni, duhet t\u00eb ndihmoj\u00eb.\" <\/p>\n

Kjo v\u00ebrtet i shqet\u00ebson njer\u00ebzit, dhe pas k\u00ebtyre situatave mbeten m\u00eb shum\u00eb komente negative dhe komente zem\u00ebrimi. \u00cbsht\u00eb e qart\u00eb se kemi gabuar n\u00eb k\u00ebt\u00eb drejtim, prandaj e dim\u00eb statistik\u00ebn. Ne kemi b\u00ebr\u00eb gabime n\u00eb shum\u00eb m\u00ebnyra, por raste t\u00eb tilla jan\u00eb gjithmon\u00eb thjesht t\u00eb \u00e7mendura. Edhe p\u00ebr ne vet\u00eb. Natyrisht, do t\u00eb doja q\u00eb kjo t\u00eb mos ndodhte fare. Por kjo nuk \u00ebsht\u00eb shum\u00eb e mundur n\u00eb praktik\u00eb: nj\u00eb her\u00eb n\u00eb disa jav\u00eb, nj\u00eb punonj\u00ebs i lodhur nga monotonin\u00eb mund t\u00eb shtyp\u00eb ndonj\u00ebher\u00eb disa butona t\u00eb gjall\u00eb. <\/p>\n

Mos e shqet\u00ebsoni njer\u00ebzit Nr. 2<\/h2>\n

\nE dyta tjet\u00ebr q\u00eb \u00ebsht\u00eb nj\u00ebsoj sa hapja e mendjes \u00ebsht\u00eb kur askush nuk p\u00ebrgjigjet n\u00eb nj\u00eb bilet\u00eb p\u00ebr nj\u00eb koh\u00eb t\u00eb gjat\u00eb. N\u00eb Evrop\u00eb, nj\u00eb sjellje e till\u00eb e mb\u00ebshtetjes \u00ebsht\u00eb normale: tre dit\u00eb deri n\u00eb pranimin e incidentit p\u00ebr p\u00ebrpunim \u00ebsht\u00eb m\u00eb shum\u00eb se norma. Edhe n\u00ebse \u00ebsht\u00eb shum\u00eb e ngutshme dhe di\u00e7ka digjet \u2014 nuk ka as rrjete sociale, as telefon, as mesazhe, vet\u00ebm email dhe prit p\u00ebr radhen t\u00ebnde. N\u00eb Rusi, kjo \u00ebsht\u00eb shum\u00eb m\u00eb pak e zakonshme, por prap\u00eb disa bileta 'harrohen'. N\u00eb fillim t\u00eb pun\u00ebs, vendos\u00ebm SLA p\u00ebr reagimin e par\u00eb 15 minuta. Dhe kjo p\u00ebr 24\/7 t\u00eb v\u00ebrtet\u00eb. \u00cbsht\u00eb e qart\u00eb se kur hostimi VDS b\u00ebhet i madh, kjo ndodh. Por tek ofrues t\u00eb dyshimt\u00eb sh\u00ebrbimesh, kjo nuk ndodh. Dhe ne n\u00eb fillim ishim pik\u00ebrisht t\u00eb dyshimt\u00eb dhe vet\u00ebm m\u00eb von\u00eb u b\u00ebm\u00eb m\u00eb shum\u00eb se mesatar. Mir\u00eb, m\u00eb shum\u00eb se mesatar. <\/p>\n

Linja e par\u00eb \u2014 operator\u00ebt, t\u00eb cil\u00ebve u jan\u00eb dh\u00ebn\u00eb skenar\u00ebt dhe jan\u00eb m\u00ebsuar t\u00eb reagojn\u00eb ndaj situatave tipike. Ata shpejt klasifikojn\u00eb problemet dhe p\u00ebrpiqen t\u00eb p\u00ebrgjigjen me nj\u00eb veprim tipik brenda 15 minutash, ose t\u00eb informojn\u00eb q\u00eb bilet\u00eb \u00ebsht\u00eb n\u00eb pun\u00eb dhe ta kalojn\u00eb n\u00eb linj\u00ebn e dyt\u00eb.<\/p>\n

Linia e dyt\u00eb p\u00ebrb\u00ebhet nga administrator\u00ebt e hostimit, t\u00eb cil\u00ebt din\u00eb t\u00eb b\u00ebjn\u00eb pothuajse gjith\u00e7ka me duar. Aty \u00ebsht\u00eb edhe drejtori i mb\u00ebshtetjes, i cili di t\u00eb b\u00ebj\u00eb gjith\u00e7ka dhe pak m\u00eb shum\u00eb. Linia e tret\u00eb jan\u00eb zhvilluesit, t\u00eb cil\u00ebt marrin biletat si \"rregulloni k\u00ebt\u00eb n\u00eb nd\u00ebrfaqe\" ose \"parameteri i till\u00eb nuk po llogaritet sakt\u00eb aty.\" <\/p>\n

Reduktoni numrin e k\u00ebrkesave<\/h2>\n

\nP\u00ebr arsye t\u00eb kuptueshme, n\u00ebse d\u00ebshironi t\u00eb ofroni mb\u00ebshtetje me kosto t\u00eb ul\u00ebt, duhet t\u00eb mos rrisni linj\u00ebn e par\u00eb, q\u00eb njer\u00ebzit me skripte t\u00eb p\u00ebrballen m\u00eb shpejt, por t\u00eb rrisni automatizimin. Q\u00eb n\u00eb vend t\u00eb njer\u00ebzve me skripte t\u00eb kemi skripta t\u00eb v\u00ebrteta. K\u00ebshtu, nj\u00eb nga gj\u00ebrat e para q\u00eb b\u00ebm\u00eb ishte automatizimi i proceseve t\u00eb ngritjes s\u00eb makinave virtuale, shkall\u00ebzimit sipas burimeve (p\u00ebrfshir\u00eb rritjen dhe uljen e kapacitetit t\u00eb diskut, por jo t\u00eb frekuenc\u00ebs s\u00eb procesorit) dhe gj\u00ebrave t\u00eb ngjashme. Sa m\u00eb shume q\u00eb p\u00ebrdoruesi mund t\u00eb b\u00ebj\u00eb nga nd\u00ebrfaqja, aq m\u00eb e leht\u00eb \u00ebsht\u00eb jeta p\u00ebr linj\u00ebn e par\u00eb, dhe aq m\u00eb e vog\u00ebl mund t\u00eb jet\u00eb ajo. Kur p\u00ebrdoruesi k\u00ebrkon ndihm\u00eb p\u00ebr di\u00e7ka q\u00eb \u00ebsht\u00eb n\u00eb llogarin\u00eb e tij, duhet t\u00eb b\u00ebhet dhe t\u00eb tregoj\u00eb si mund ta realizoj\u00eb vet\u00eb. <\/p>\n

N\u00ebse nuk ke nevoj\u00eb p\u00ebr mb\u00ebshtetje, do t\u00eb thot\u00eb se ajo po funksionon mir\u00eb. <\/p>\n

Karakteristika e dyt\u00eb q\u00eb kursen shum\u00eb koh\u00eb \u00ebsht\u00eb plot\u00ebsimi i gjat\u00eb i baz\u00ebs s\u00eb t\u00eb dh\u00ebnave. N\u00ebse nj\u00eb p\u00ebrdorues ka nj\u00eb problem q\u00eb nuk \u00ebsht\u00eb n\u00eb list\u00ebn e aktiviteteve t\u00eb mb\u00ebshtetur (shpesh her\u00eb, k\u00ebto jan\u00eb pyetje si \u201esi t\u00eb vendos\u00ebsh nj\u00eb server Minecraft\u201d ose \u201eku n\u00eb Win Server t\u00eb konfigurosh VPS\u201d), at\u00ebher\u00eb shkruhet nj\u00eb artikull n\u00eb baz\u00ebn e t\u00eb dh\u00ebnave. Nj\u00eb artikull i till\u00eb, po ashtu, shkruhet p\u00ebr t\u00eb gjitha k\u00ebrkesat e \u00e7uditshme. P\u00ebr shembull, n\u00ebse p\u00ebrdoruesi k\u00ebrkon mb\u00ebshtetje p\u00ebr t\u00eb fshir\u00eb firewall-in e integruar t\u00eb Windows Server, ne d\u00ebrgojm\u00eb p\u00ebr t\u00eb lexuar p\u00ebr at\u00eb q\u00eb ndodh n\u00ebse v\u00ebrtet e \u00e7aktivizojm\u00eb at\u00eb, dhe si t\u00eb hapim lejet vet\u00ebm p\u00ebr softuerin e zgjedhur. Sepse problemi zakonisht \u00ebsht\u00eb q\u00eb di\u00e7ka nuk mund t\u00eb lidhet p\u00ebr shkak t\u00eb configurimeve, dhe jo p\u00ebr shkak t\u00eb firewall-it. Por t\u00eb shpjegosh k\u00ebt\u00eb \u00e7do her\u00eb n\u00eb dialog \u00ebsht\u00eb shum\u00eb e v\u00ebshtir\u00eb. Dhe nuk kemi d\u00ebshir\u00eb ta \u00e7aktivizojm\u00eb firewall-in, sepse shum\u00eb shpejt mund t\u00eb humbasim ose makin\u00ebn virtuale, ose klientin. <\/p>\n

N\u00ebse di\u00e7ka lidhur me programet e aplikacionit n\u00eb baz\u00ebn e njohurive b\u00ebhet shum\u00eb e vizituar, at\u00ebher\u00eb mund t\u00eb krijohet nj\u00eb distribuim n\u00eb tregun e shitjes p\u00ebr t\u00eb ofruar sh\u00ebrbimin \"ngri nj\u00eb server me k\u00ebt\u00eb q\u00eb \u00ebsht\u00eb instaluar tashm\u00eb\". N\u00eb fakt, k\u00ebshtu ndodhi me Docker, dhe k\u00ebshtu ndodhi me serverin e Minecraft. P\u00ebrs\u00ebri, nj\u00eb buton \"m\u00eb b\u00ebj mir\u00eb\" n\u00eb nd\u00ebrfaqe kursen deri n\u00eb nj\u00ebqind bileta n\u00eb vit. <\/p>\n

Re imediate<\/h2>\n

\nPas k\u00ebtyre veprimeve, defektet m\u00eb serioze q\u00eb k\u00ebrkojn\u00eb pun\u00eb manuale mbeten kryesisht me at\u00eb q\u00eb p\u00ebrdoruesi p\u00ebr disa arsye ka humbur mjetin e aksesit t\u00eb larg\u00ebt n\u00eb OS-n\u00eb mikprit\u00ebse n\u00eb hipervizor. Rasti m\u00eb i zakonsh\u00ebm \u00ebsht\u00eb thjesht konfigurimi i gabuar i firewall-it, i dyti m\u00eb i shpesht\u00eb \u2014 disa gabime q\u00eb nuk lejojn\u00eb Windows t\u00eb filloj\u00eb normalisht dhe e detyrojn\u00eb t\u00eb riniset n\u00eb Modalitetin e Sigurt. Dhe n\u00eb modalitetin e sigurt, RDP nuk \u00ebsht\u00eb i arritsh\u00ebm si rregull. <\/p>\n

Ne b\u00ebra nj\u00eb mod t\u00eb emergjenc\u00ebs p\u00ebr k\u00ebt\u00eb rast. N\u00eb t\u00eb v\u00ebrtet\u00eb, zakonisht p\u00ebr t\u00eb aksesuar nj\u00eb makin\u00eb VDS nevojitet ndonj\u00eb klient p\u00ebr pun\u00eb t\u00eb larg\u00ebt. M\u00eb s\u00eb shpeshti flitet p\u00ebr aksesin n\u00ebp\u00ebrmjet konsol\u00ebs, RDP, VNC ose di\u00e7ka t\u00eb ngjashme. Disavantazhi i k\u00ebtyre metodave \u00ebsht\u00eb se ato nuk funksionojn\u00eb pa nj\u00eb sistem operativ. Por ne n\u00eb nivelin e hipervizorit mund t\u00eb marrim dhe imazhin n\u00eb ekran, si dhe t\u00eb d\u00ebrgojm\u00eb goditjet e tastier\u00ebs! E v\u00ebrtet\u00eb, kjo e ngarkon duksh\u00ebm procesorin (p\u00ebr shkak t\u00eb transmetimit t\u00eb faktiksh\u00ebm t\u00eb videos), por lejon t\u00eb arrijm\u00eb rezultatin e d\u00ebshiruar. <\/p>\n

Prandaj, ne dham\u00eb akses n\u00eb modin e emergjenc\u00ebs p\u00ebr t\u00eb gjith\u00eb p\u00ebrdoruesit, por ai \u00ebsht\u00eb i kufizuar n\u00eb koh\u00ebzgjatjen e p\u00ebrdorimit t\u00eb vazhduesh\u00ebm. Fatmir\u00ebsisht, si\u00e7 tregon praktika, ky koh\u00eb \u00ebsht\u00eb mjaftuesh\u00ebm i p\u00ebrshtatsh\u00ebm p\u00ebr t'u rindezur dhe p\u00ebr t\u00eb b\u00ebr\u00eb disa ndryshime.<\/p>\n

Rezultati \u00ebsht\u00eb \u2014 edhe m\u00eb pak bilet\u00eb n\u00eb mb\u00ebshtetje. Dhe atje ku admini mund t\u00eb rregulloj\u00eb vet\u00eb bilet\u00ebn, mb\u00ebshtet\u00ebsja nuk ka nevoj\u00eb t\u00eb nd\u00ebrhyj\u00eb dhe t\u00eb merret me t\u00eb. <\/p>\n

Problemet e mbetura<\/h2>\n

\nShum\u00eb shpesh p\u00ebrdoruesit mendojn\u00eb se mb\u00ebshtetja po u shes di\u00e7ka. <\/b>P\u00ebr fat t\u00eb keq, nuk ka \u00e7far\u00eb t\u00eb b\u00ebhet me k\u00ebt\u00eb (ose ne nuk e kemi gjetur nj\u00eb zgjidhje). Dy shembujt m\u00eb t\u00eb zakonsh\u00ebm jan\u00eb kufizimet e burimeve dhe mbrojtja DDoS. <\/p>\n

N\u00eb \u00e7do makin\u00eb virtuale ka limite p\u00ebr ngarkes\u00ebn e diskut, memories dhe trafikun e lejuar. Mund\u00ebsia p\u00ebr vendosjen e limiteve \u00ebsht\u00eb e p\u00ebrshkruar n\u00eb ofert\u00eb, nd\u00ebrsa vet\u00eb limitet zgjidhen n\u00eb m\u00ebnyr\u00eb q\u00eb shumica e p\u00ebrdoruesve t\u00eb punojn\u00eb pa e ditur p\u00ebr to. Por n\u00ebse ndodhi q\u00eb t\u00eb filloni t\u00eb shqet\u00ebsoni shum\u00eb kanalin dhe diskun, algoritmet automatikisht e paralajm\u00ebrojn\u00eb p\u00ebrdoruesin. Q\u00eb nga prilli i vitit t\u00eb kaluar, ne e hoq\u00ebm autobllokimin. N\u00eb vend t\u00eb k\u00ebsaj, vendosja e limiteve t\u00eb buta n\u00eb nj\u00eb periudh\u00eb variable. <\/p>\n

Deri m\u00eb par\u00eb, ishte k\u00ebshtu: kishte nj\u00eb paralajm\u00ebrim, pastaj, n\u00ebse p\u00ebrdoruesi nuk e kishte marr\u00eb parasysh, ndodhte bllokimi automatik. Dhe n\u00eb k\u00ebt\u00eb moment, njer\u00ebzit ndiheshin t\u00eb ofenduar: \"\u00c7far\u00eb b\u00ebni, sistemi juaj po gabon, nuk kishte asgj\u00eb!\" \u2014 dhe m\u00eb pas kishim mund\u00ebsi ose t\u00eb p\u00ebrpiqeshim t\u00eb kuptonim programin e aplikacionit, ose t\u00eb sugjeronim nj\u00eb rritje t\u00eb planit tarifor. Nuk kemi mund\u00ebsi t\u00eb merremi me funksionimin e softuerit aplikativ, sepse \u00ebsht\u00eb jasht\u00eb mb\u00ebshtetjes. Megjithat\u00eb, rastet e para i shqyrtuam s\u00eb bashku me p\u00ebrdoruesit. M\u00eb kujtohet ve\u00e7an\u00ebrisht ai rast, kur nj\u00eb manipulues i shikimeve n\u00eb YouTube kishte nj\u00eb trojan t\u00eb integruar, dhe ky trojan kishte probleme me memorie. N\u00eb fund arrit\u00ebm n\u00eb p\u00ebrfundimin se kjo nuk ishin gjejzenbajgje, por probleme nga ana e p\u00ebrdoruesve, ndryshe do t\u00eb na kishin mbushur me k\u00ebrkesa t\u00eb ngjashme. Por asnj\u00eb njeri nuk e pranoi se mund t\u00eb kishte tejkaluar vet\u00eb tarifat. <\/p>\n

\u0410\u043d\u0430\u043b\u043e\u0433\u0438\u0447\u043d\u0430\u044f \u0438\u0441\u0442\u043e\u0440\u0438\u044f \u2014 \u0441 DDoS: \u043c\u044b \u043f\u0438\u0448\u0435\u043c, \u0447\u0442\u043e \u0432\u044b, \u0443\u0432\u0430\u0436\u0430\u0435\u043c\u044b\u0439 \u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u0442\u0435\u043b\u044c, \u043f\u043e\u0434 \u0430\u0442\u0430\u043a\u043e\u0439. \u041f\u043e\u0434\u043a\u043b\u044e\u0447\u0438\u0442\u0435 \u0437\u0430\u0449\u0438\u0442\u0443, \u043f\u043e\u0436\u0430\u043b\u0443\u0439\u0441\u0442\u0430. \u0410 \u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u0442\u0435\u043b\u044c: \u00ab\u0414\u0430 \u044d\u0442\u043e \u0432\u044b \u043c\u0435\u043d\u044f \u0430\u0442\u0430\u043a\u0443\u0435\u0442\u0435 \u0441\u0430\u043c\u0438!\u00bb \u041a\u043e\u043d\u0435\u0447\u043d\u043e, \u043c\u044b \u0438\u043c\u0435\u043d\u043d\u043e \u043e\u0434\u043d\u043e\u0433\u043e \u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u0442\u0435\u043b\u044f \u043a\u043b\u0430\u0434\u0451\u043c DDoS’\u043e\u043c, \u0447\u0442\u043e\u0431\u044b \u0440\u0430\u0437\u0432\u0435\u0441\u0442\u0438 \u043d\u0430 300 \u0440\u0443\u0431\u043b\u0435\u0439. \u0412\u044b\u0433\u043e\u0434\u043d\u043e\u0435 \u0436\u0435 \u0434\u0435\u043b\u043e. \u0414\u0430, \u044f \u0437\u043d\u0430\u044e, \u0447\u0442\u043e \u043c\u043d\u043e\u0433\u0438\u0435 \u043a\u0440\u0443\u043f\u043d\u044b\u0435 \u0445\u043e\u0441\u0442\u0438\u043d\u0433\u0438 \u0438\u0437 \u043a\u0430\u0442\u0435\u0433\u043e\u0440\u0438\u0438 \u043f\u043e\u0434\u043e\u0440\u043e\u0436\u0435 \u0432\u043a\u043b\u044e\u0447\u0430\u044e\u0442 \u044d\u0442\u0443 \u0437\u0430\u0449\u0438\u0442\u0443 \u0432 \u0442\u0430\u0440\u0438\u0444, \u043d\u043e \u043c\u044b \u0442\u0430\u043a \u0434\u0435\u043b\u0430\u0442\u044c \u043d\u0435 \u043c\u043e\u0436\u0435\u043c: \u044d\u043a\u043e\u043d\u043e\u043c\u0438\u043a\u0430 \u0444\u0430\u0441\u0442\u0444\u0443\u0434\u0430 \u0434\u0438\u043a\u0442\u0443\u0435\u0442 \u0434\u0440\u0443\u0433\u0438\u0435 \u043c\u0438\u043d\u0438\u043c\u0430\u043b\u044c\u043d\u044b\u0435 \u0446\u0435\u043d\u044b. <\/p>\n

Po ashtu, shpesh ata q\u00eb jan\u00eb t\u00eb pak\u00ebnaqur me mb\u00ebshtetje jan\u00eb ata q\u00eb i kemi fshir\u00eb t\u00eb dh\u00ebnat.<\/b> N\u00eb at\u00eb kuptim, q\u00eb legjitimisht jan\u00eb fshir\u00eb pas skadimit t\u00eb afatit t\u00eb paguar. N\u00ebse dikush nuk rinovon qiran\u00eb e VDS, merr disa njoftime me shpjegime se \u00e7far\u00eb do ndodh\u00eb m\u00eb pas. N\u00eb momentin e skadimit t\u00eb pages\u00ebs, makina virtuale ndalon, por imazhi i saj ruhet. Vjen nj\u00eb njoftim tjet\u00ebr, dhe pastaj \u2014 disa t\u00eb tjera. Imazhi ruhet p\u00ebr shtat\u00eb dit\u00eb shtes\u00eb dhe vet\u00ebm m\u00eb pas fshihet p\u00ebrfundimisht. Tani, ka nj\u00eb kategori njer\u00ebzish q\u00eb jan\u00eb shum\u00eb t\u00eb pak\u00ebnaqur me k\u00ebt\u00eb. Duke filluar nga \"administratori u pushua, njoftimet shkuan n\u00eb e-mailin e tij, riktheni\" dhe p\u00ebrfundon me akuzat p\u00ebr mashtrim dhe k\u00ebrc\u00ebnime p\u00ebr dhun\u00eb fizike. Arsyeja \u2014 \u00e7mimet e nj\u00ebjta p\u00ebr t\u00eb gjith\u00eb p\u00ebrdoruesit e tjer\u00eb. N\u00ebse do t'i ruajm\u00eb p\u00ebr nj\u00eb muaj, at\u00ebher\u00eb do t\u00eb duhen m\u00eb shum\u00eb hap\u00ebsira ruajtjeje. Kjo do t\u00eb thot\u00eb \u00e7mime m\u00eb t\u00eb larta p\u00ebr \u00e7do klient t\u00eb ve\u00e7ant\u00eb. Dhe ekonomia e fast food-it... E kuptuat. Dhe si rezultat, n\u00eb forume merrni komente si \"morr\u00ebn parat\u00eb, fshin\u00eb t\u00eb dh\u00ebnat, mashtrues\".<\/p>\n

Dua, q\u00eb kemi nj\u00eb gam\u00eb tarifash premium. Aty, sigurisht, situata \u00ebsht\u00eb ndryshe, pasi marrim parasysh d\u00ebshirat e klientit dhe p\u00ebrshtatim fleksib\u00ebl si limitin ashtu edhe heqjen n\u00eb rast mospages\u00ebs (e \u00e7ojm\u00eb p\u00ebr n\u00eb minus, vet\u00ebm q\u00eb t\u00eb mos bllokohet). Aty \u00ebsht\u00eb ekonomikisht i arsyesh\u00ebm, sepse ndodhin v\u00ebrtet\u00eb gj\u00ebra t\u00eb papritura, dhe ruajtja e nj\u00eb klienti t\u00eb q\u00ebndruesh\u00ebm \u00ebsht\u00eb shum\u00eb e \u00e7muar. <\/p>\n

Ndonj\u00ebher\u00eb p\u00ebrdoruesit jan\u00eb t\u00eb keqansh\u00ebm. <\/b>Disa her\u00eb kemi pasur probleme n\u00eb sistemin ton\u00eb duke bllokuar qindra makina virtuale p\u00ebr shkak t\u00eb veprimeve t\u00eb qart\u00eb ilegale t\u00eb klient\u00ebve. N\u00eb t\u00eb v\u00ebrtet\u00eb, pik\u00ebrisht p\u00ebr k\u00ebto situata na nevojiteshin driver\u00ebt tan\u00eb rrjet\u00eb p\u00ebr t\u00eb monitoruar aktivitetin rrjet\u00ebsor dhe p\u00ebr t\u00eb par\u00eb se p\u00ebrdoruesi nuk \u00ebsht\u00eb duke realizuar nj\u00eb sulm nga serveri i tij. Monitorimi i k\u00ebtij lloji \u00ebsht\u00eb i r\u00ebnd\u00ebsish\u00ebm p\u00ebr t\u00eb siguruar q\u00eb kufijt\u00eb e makinave virtuale fqinj t\u00eb mos shkel\u00ebn nga djemt\u00eb problematik\u00eb. <\/p>\n

Ka jan\u00eb ata q\u00eb thjesht spambojn\u00eb, minojn\u00eb ose ndryshe thyejn\u00eb ofert\u00ebn. M\u00eb pas kontaktojn\u00eb mb\u00ebshtetjen dhe pyesin se \u00e7far\u00eb shkoi keq dhe pse makina \u00ebsht\u00eb bllokuar. N\u00ebse procesi n\u00eb bilet\u00ebn e ekranit quhet \"d\u00ebrgues spami.exe\", ndoshta di\u00e7ka nuk shkon. Nj\u00eb her\u00eb n\u00eb dy jav\u00eb na vijn\u00eb ankesa nga kompanit\u00eb Sony ose Lucasfilm (tani \u2014 Disney), se dikush nga virtualka jon\u00eb n\u00eb rangun ton\u00eb t\u00eb adresave IP po shp\u00ebrndan nj\u00eb film t\u00eb piratuar. P\u00ebr k\u00ebt\u00eb b\u00ebhet bllokim menj\u00ebher\u00eb dhe kthim i parave t\u00eb mbetura n\u00eb llogari sipas ofert\u00ebs (m\u00eb kujtohet: kalimi \u00ebsht\u00eb me sekond\u00eb, dometh\u00ebn\u00eb mbetja gjithmon\u00eb do t\u00eb jet\u00eb e sakt\u00eb). Dhe p\u00ebr t\u00eb kthyer parat\u00eb, sipas ligjit duhet t\u00eb tregosh pasaport\u00ebn: kjo \u00ebsht\u00eb nj\u00eb mas\u00eb kund\u00ebr pastrimit t\u00eb parave. Pira\u00ebt p\u00ebr nj\u00eb arsye t\u00eb caktuar, n\u00eb vend q\u00eb t\u00eb tregojn\u00eb pasaport\u00ebn, shkruajn\u00eb se ne ua kemi marr\u00eb parat\u00eb, duke harruar t\u00eb sakt\u00ebsojn\u00eb disa rrethana. <\/p>\n

Ah, po. K\u00ebrkesa m\u00eb e mir\u00eb e vitit p\u00ebr ne \u00ebsht\u00eb kjo: \"A mund t\u00eb testoj p\u00ebr disa dit\u00eb makin\u00ebn virtuale me tarif\u00ebn 30 rubla n\u00eb muaj p\u00ebrpara se ta blej?\".<\/p>\n

P\u00ebrfundimi<\/h2>\n

\nLinia e par\u00eb rendit tiket\u00eb dhe p\u00ebrgjigjet me veprime tipike. N\u00eb k\u00ebt\u00eb pik\u00eb ka m\u00eb shum\u00eb pak\u00ebnaq\u00ebsi. Nuk do t\u00eb jet\u00eb e mundur ta rregullojm\u00eb k\u00ebt\u00eb, sepse themeli i rregullimit \u00ebsht\u00eb automatizimi i hostimit, pra nj\u00eb backlog t\u00eb madh. Po, ne kemi m\u00eb shum\u00eb se shum\u00eb n\u00eb treg, por megjithat\u00eb nuk \u00ebsht\u00eb e mjaftueshme. Prandaj, gj\u00ebja m\u00eb e mir\u00eb q\u00eb mund t\u00eb b\u00ebjm\u00eb \u00ebsht\u00eb t\u00eb vendosim monitorimin e linj\u00ebs s\u00eb par\u00eb. Monitorimi i sh\u00ebrbimit t\u00eb mb\u00ebshtetjes \u2014 p\u00ebrmbushja e KPI-ve t\u00eb linj\u00ebs s\u00eb par\u00eb. N\u00eb koh\u00eb reale, vonesat sipas SLA-ve jan\u00eb t\u00eb dukshme: kush nuk e b\u00ebn pun\u00ebn, shpesh \u2014 p\u00ebrse. K\u00ebrkesat p\u00ebr shkak t\u00eb k\u00ebtyre alerteve kurr\u00eb nuk humbasin. Po, nj\u00eb tiketi mund t'i p\u00ebrgjigjen me nj\u00eb model joproporcional, por k\u00ebt\u00eb e m\u00ebsojm\u00eb n\u00ebp\u00ebrmjet feedback-ut. <\/p>\n

N\u00ebse klienti k\u00ebrkon shum\u00eb, specialisti i linj\u00ebs s\u00eb dyt\u00eb mund t\u00eb hyj\u00eb n\u00eb server dhe t\u00eb b\u00ebj\u00eb at\u00eb q\u00eb i nevojitet klientit (kushti \u00ebsht\u00eb q\u00eb t\u00eb konfirmohet me nj\u00eb let\u00ebr, n\u00eb t\u00eb cil\u00ebn ai do t\u00eb ndihmoj\u00eb me t\u00eb dh\u00ebnat p\u00ebr hyrjen n\u00eb server).<\/p>\n

Ne e b\u00ebjm\u00eb k\u00ebt\u00eb shum\u00eb rrall\u00eb dhe k\u00ebt\u00eb pun\u00eb e besojm\u00eb vet\u00ebm m\u00eb t\u00eb mir\u00ebve, sepse duam t\u00eb kemi garanci q\u00eb t\u00eb dh\u00ebnat e p\u00ebrdoruesve nuk do t\u00eb d\u00ebmtohen. M\u00eb t\u00eb mir\u00ebt jan\u00eb linja e dyt\u00eb e mb\u00ebshtetjes.<\/p>\n

Linja e par\u00eb ka nj\u00eb baz\u00eb njohurish, ku mund t\u00eb d\u00ebrgoni p\u00ebr t\u00eb par\u00eb informacion t\u00eb komplikuar. <\/p>\n

Nj\u00eb panel personal i pasur me funksione plus nj\u00eb baz\u00eb njohurish \u2014 dhe ja, arrit\u00ebm t\u00eb ulim numrin e k\u00ebrkesave n\u00eb 1\u20131.5 n\u00eb vit p\u00ebr klient n\u00eb mesatare. <\/p>\n

Linia e dyt\u00eb zakonisht p\u00ebrpunon k\u00ebrkesa komplekse q\u00eb k\u00ebrkojn\u00eb pun\u00eb manuale. Nj\u00eb \u00e7\u00ebshtje e r\u00ebnd\u00ebsishme: sa m\u00eb e shtrenjt\u00eb t\u00eb jet\u00eb plani, aq m\u00eb pak jan\u00eb k\u00ebto k\u00ebrkesa p\u00ebr \u00e7do makin\u00eb virtuale. Kjo ndodh zakonisht sepse ata q\u00eb mund t\u00eb p\u00ebrballojn\u00eb nj\u00eb plan t\u00eb shtrenjt\u00eb, ose kan\u00eb specialist\u00eb n\u00eb staf, ose thjesht gjysma e problemeve nuk paraqiten sepse konfigurimet jan\u00eb t\u00eb mjaftueshme. Ende e mbaj mend at\u00eb heroi q\u00eb kishte instaluar nj\u00eb Windows Server jo kaq t\u00eb vjet\u00ebr n\u00eb nj\u00eb konfigurim me 256 MB RAM. <\/p>\n

Linia e dyt\u00eb ka nj\u00eb set d\u00ebrgesash dhe nj\u00eb set skriptesh automatizimi. T\u00eb dyja mund t\u00eb p\u00ebrdit\u00ebsohen sipas nevoj\u00ebs. <\/p>\n

Linia e dyt\u00eb dhe menaxher\u00ebt personal\u00eb t\u00eb planit VIP din\u00eb t\u00eb shtojn\u00eb sh\u00ebnime n\u00eb profilin e klientit. N\u00ebse ai \u00ebsht\u00eb administrator Linux \u2014 ta shkruajm\u00eb ashtu. Kjo do t\u00eb jet\u00eb nj\u00eb sugjerim p\u00ebr linj\u00ebn e par\u00eb: p\u00ebrdoruesi e di me siguri se kjo nuk do t\u00eb jet\u00eb nj\u00eb goditje n\u00eb k\u00ebmb\u00eb, por nj\u00eb shkat\u00ebrrim i kontrolluar. <\/p>\n

Linia e tret\u00eb shpesh sjell situata t\u00eb \u00e7uditshme. P\u00ebr shembull, pat\u00ebm nj\u00eb defekt, ku nuk mund t\u00eb qaseshim n\u00eb nj\u00eb nga funksionet e kabinetit personal n\u00eb Firefox. P\u00ebrdoruesi na k\u00ebrc\u00ebnoi direkt: \"N\u00ebse nuk e rregulloni brenda 12 or\u00ebve, do t\u00eb shkruaj n\u00eb t\u00eb gjitha rishikimet e hosteve.\" Si\u00e7 u tregua, problemi ishte te nj\u00eb ad-block i personalizuar. N\u00eb an\u00ebn e p\u00ebrdoruesit, \u00e7udit\u00ebrisht. Shpesh ndodhin gabime komplekse pa detaje, dhe ata nuk mund t'i riprodhojn\u00eb m\u00eb. Ka detektiv\u00eb me screenshot-et: \"Pse po e rregulloni p\u00ebr nj\u00eb muaj?\" \u2014 \"Po e k\u00ebrkojm\u00eb defektin tuaj gjith\u00eb k\u00ebt\u00eb koh\u00eb\", \"Oh, m\u00eb ndodhi p\u00ebrs\u00ebri sot, por nuk mund ta riprodhoj p\u00ebrs\u00ebri...\"<\/p>\n

N\u00eb t\u00eb v\u00ebrtet\u00eb, kurr\u00eb nuk e dini se ku do t\u00eb p\u00ebrfundoj\u00eb screenshot-i i dialogut me mb\u00ebshtetje. N\u00ebse dikush po k\u00ebrkon ndihm\u00eb, at\u00ebher\u00eb ka nj\u00eb problem. Mund t\u00eb p\u00ebrmir\u00ebsohet q\u00ebndrimi. T\u00eb pakt\u00ebn, t\u00eb p\u00ebrpiqemi. <\/p>\n

Po, e dim\u00eb q\u00eb mb\u00ebshtetja jon\u00eb nuk \u00ebsht\u00eb perfekte, por si\u00e7 d\u00ebshiroj t\u00eb besoj, ajo kombinon shpejt\u00ebsi t\u00eb mjaftueshme me cil\u00ebsi t\u00eb k\u00ebnaqshme. Dhe nuk rrit \u00e7mimet e plan\u00ebve p\u00ebr ata q\u00eb mund t\u00eb kalojn\u00eb pa t\u00eb.<\/p>\n

\"Ne<\/a><\/noindex><\/p>\n

Burimi: habr.com<\/a> <\/p>","protected":false,"gt_translate_keys":[{"key":"rendered","format":"html"}]},"excerpt":{"rendered":"

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