{"id":86861,"date":"2020-06-30T19:42:06","date_gmt":"2020-06-30T17:42:06","guid":{"rendered":"https:\/\/prohoster.info\/blog\/administrirovanie\/uskoryaem-razrabotku-s-pomoshhyu-servisov-azure-sozdaem-chat-boty-i-kognitivnye-sluzhby-sredstvami-platformy"},"modified":"2020-06-30T19:42:06","modified_gmt":"2020-06-30T17:42:06","slug":"uskoryaem-razrabotku-s-pomoshhyu-servisov-azure-sozdaem-chat-boty-i-kognitivnye-sluzhby-sredstvami-platformy","status":"publish","type":"post","link":"https:\/\/prohoster.info\/sq\/blog\/administrirovanie\/uskoryaem-razrabotku-s-pomoshhyu-servisov-azure-sozdaem-chat-boty-i-kognitivnye-sluzhby-sredstvami-platformy","title":{"rendered":"Shpejtojm\u00eb zhvillimin me sh\u00ebrbimet Azure: krijojm\u00eb chatbot dhe sh\u00ebrbime kognitive me mjete t\u00eb platform\u00ebs","gt_translate_keys":[{"key":"rendered","format":"text"}]},"content":{"rendered":"

P\u00ebrsh\u00ebndetje, Habr! Sot do t\u00eb flasim se si t\u00eb zgjidhni me an\u00eb t\u00eb Azure detyra q\u00eb zakonisht k\u00ebrkojn\u00eb p\u00ebrfshirjen e njeriut. Operatoret shpenzojn\u00eb shum\u00eb koh\u00eb duke u p\u00ebrgjigjur t\u00eb nj\u00ebjtat pyetje, duke p\u00ebrpunuar thirrje telefonike dhe mesazhe tekstuale. Chat-bot\u00ebt automatizojn\u00eb komunikimin dhe njohjen dhe lejojn\u00eb q\u00eb ngarkesa mbi njer\u00ebzit t\u00eb ulet. Po ashtu, bot\u00ebt p\u00ebrdoren n\u00eb Azure DevOps, ku lejojn\u00eb, p\u00ebr shembull, miratimin e publikimeve, menaxhimin e nd\u00ebrtimeve \u2014 shikimin, nisjen dhe ndalimin \u2014 direkt nga Slack ose Microsoft Teams. N\u00eb thelb, nj\u00eb chat-bot n\u00eb nj\u00eb far\u00eb m\u00ebnyre i ngjan CLI-s\u00eb, vet\u00ebm se \u00ebsht\u00eb interaktiv dhe lejon zhvilluesin t\u00eb mos dal\u00eb nga konteksti i diskutimit n\u00eb chat.<\/p>\n

N\u00eb k\u00ebt\u00eb artikull, ne do t\u00eb flasim p\u00ebr mjetet p\u00ebr krijimin e chat-bot\u00ebve, do t\u00eb tregojm\u00eb se si mund t\u00eb p\u00ebrmir\u00ebsohen me an\u00eb t\u00eb sh\u00ebrbimeve kognitive, dhe do t\u00eb p\u00ebrshkruajm\u00eb se si t\u00eb p\u00ebrshpejtojm\u00eb zhvillimin me sh\u00ebrbime t\u00eb gatshme n\u00eb Azure.<\/p>\n

\"Shpejtojm\u00eb
\n<\/a><\/noindex><\/p>\n

Chat-bot\u00ebt dhe sh\u00ebrbimet kognitive: \u00e7far\u00eb kan\u00eb t\u00eb p\u00ebrbashk\u00ebt dhe \u00e7far\u00eb ndan<\/h2>\n

\nP\u00ebr krijimin e bot\u00ebve n\u00eb Microsoft Azure p\u00ebrdoren sh\u00ebrbimi Azure Bot dhe platforma Bot Framework. S\u00eb bashku, ato p\u00ebrb\u00ebjn\u00eb nj\u00eb paket\u00eb software p\u00ebr nd\u00ebrtimin, testimin, shp\u00ebrndarjen dhe administrimin e bot\u00ebve, e cila lejon t\u00eb krijohen nga module t\u00eb gatshme sisteme komunikimi t\u00eb thjeshta dhe t\u00eb avancuara me mb\u00ebshtetje p\u00ebr t\u00eb folur, njohjen e gjuh\u00ebs natyrore dhe mund\u00ebsi t\u00eb tjera.<\/p>\n

Supozoni se ju nevojitet t\u00eb realizoni nj\u00eb bot t\u00eb thjesht\u00eb mbi baz\u00ebn e sh\u00ebrbimit korporativ p\u00ebr pyetje dhe p\u00ebrgjigje ose, p\u00ebrkundrazi, t\u00eb krijoni nj\u00eb bot funksional me nj\u00eb sistem komunikimi t\u00eb komplikuar dhe t\u00eb deg\u00ebzuar. P\u00ebr k\u00ebt\u00eb, mund t\u00eb shfryt\u00ebzoni nj\u00eb s\u00ebr\u00eb mjetesh, t\u00eb ndara n\u00eb tre grupe:\u00a0<\/p>\n

    \n
  1. Sh\u00ebrbimet p\u00ebr zhvillimin e shpejt\u00eb t\u00eb nd\u00ebrfaqeve dialoguese (bot\u00ebve).\n<\/li>\n
  2. Sh\u00ebrbime t\u00eb gatshme kognitive t\u00eb AI p\u00ebr skenar\u00eb t\u00eb ndrysh\u00ebm p\u00ebrdorimi (njohjen e imazheve, z\u00ebrit, baz\u00ebn e njohurive dhe k\u00ebrkimin).\n<\/li>\n
  3. Sh\u00ebrbime p\u00ebr krijimin dhe trajnimet e modeleve t\u00eb AI.\n<\/li>\n<\/ol>\n

    \nZakonesh, njer\u00ebzit e p\u00ebrzjejn\u00eb intuitivisht \"bot\u00ebt\" dhe \"sh\u00ebrbimet kognitive\", sepse n\u00eb thelb t\u00eb dy koncepteve q\u00ebndron parimi i komunikimit, dhe n\u00eb skenarin e p\u00ebrdorimit t\u00eb bot\u00ebve dhe sh\u00ebrbimeve ka dialogje. Por chat-bot\u00ebt punojn\u00eb me fjal\u00eb ky\u00e7e dhe triggere, nd\u00ebrsa sh\u00ebrbimet kognitive - me k\u00ebrkesa t\u00eb rast\u00ebsishme, t\u00eb cilat zakonisht p\u00ebrpunohen nga njer\u00ebzit:\u00a0<\/p>\n

    \"Shpejtojm\u00eb
    \n
    \nSh\u00ebrbimet kognitive jan\u00eb nj\u00eb m\u00ebnyr\u00eb tjet\u00ebr p\u00ebr t\u00eb komunikuar me p\u00ebrdoruesin, duke ndihmuar n\u00eb konvertimin e k\u00ebrkes\u00ebs s\u00eb rast\u00ebsishme n\u00eb nj\u00eb komand\u00eb t\u00eb qart\u00eb dhe n\u00eb transmetimin e saj m\u00eb tej te boti.\u00a0<\/p>\n

    K\u00ebshtu, chatbotet jan\u00eb aplikacione p\u00ebr menaxhimin e k\u00ebrkesave, nd\u00ebrsa sh\u00ebrbimet kognitive jan\u00eb mjete t\u00eb analiz\u00ebs inteligjente t\u00eb k\u00ebrkesave, t\u00eb cilat aktivizohen ve\u00e7mas, por q\u00eb mund t\u00eb th\u00ebrriten nga chatbot, duke e b\u00ebr\u00eb at\u00eb \"inteligjent\".\u00a0<\/p>\n

    Krijimi i chatbot-eve<\/h2>\n

    \nShtylla e rekomanduar p\u00ebr dizajnin e botit n\u00eb Azure duket si vijon:\u00a0<\/p>\n

    \"Shpejtojm\u00eb
    \n
    \nP\u00ebr dizajnimin dhe zhvillimin e bot\u00ebve n\u00eb Azure p\u00ebrdoret     Bot Framework<\/a><\/noindex>. N\u00eb GitHub ka shembuj bot\u00ebsh<\/a><\/noindex>, funksionalitetet e framework-ut ndryshojn\u00eb, prandaj \u00ebsht\u00eb e nevojshme t\u00eb merret parasysh versioni i SDK-s\u00eb q\u00eb p\u00ebrdoret n\u00eb bot\u00eb.<\/p>\n

    Framework-u parashikon disa opsione p\u00ebr krijimin e bot\u00ebve: p\u00ebrmes kodit klasik, mjeteve t\u00eb linj\u00ebs s\u00eb komandave ose skemave vizuale. Opsioni i fundit vizualizon dialog\u00ebt, p\u00ebr k\u00ebt\u00eb mund t\u00eb p\u00ebrdorni menaxherin Bot Framework Composer<\/a><\/noindex>. Ai \u00ebsht\u00eb krijuar mbi baz\u00ebn e Bot Framework SDK si nj\u00eb mjet vizual p\u00ebr zhvillim, q\u00eb ekipet nd\u00ebrdisiplinore mund t\u00eb p\u00ebrdorin p\u00ebr t\u00eb krijuar bot\u00eb.<\/p>\n

    \"Shpejtojm\u00eb
    \n
    \nBot Framework Composer lejon krijimin e struktur\u00ebs s\u00eb dialog\u00ebve p\u00ebrmes blloqeve, me t\u00eb cilat do t\u00eb punoj\u00eb boti. P\u00ebrve\u00e7 k\u00ebsaj, mund t\u00eb krijohen trigera, dometh\u00ebn\u00eb fjal\u00eb ky\u00e7e, ndaj t\u00eb cilave boti do t\u00eb reagoj\u00eb gjat\u00eb dialogut. P\u00ebr shembull, ndaj fjal\u00ebve \u201coperator\u201d, \u201cvjedhje\u201d, ose \u201cndalo\u201d dhe \u201cmjaft\u201d.<\/p>\n

    N\u00eb Bot Framework Composer mund t\u00eb krijoni nj\u00eb sistem dialog\u00ebsh t\u00eb nd\u00ebrlikuar, duke p\u00ebrdorur Dialog\u00ebt adaptiv\u00eb<\/a><\/noindex>. Dialog\u00ebt mund t\u00eb p\u00ebrdorin si sh\u00ebrbime kognitive ashtu edhe karta ngjarjesh (Adaptive Cards):<\/p>\n

    \"Shpejtojm\u00eb
    \n
    \nPas krijimit mund t\u00eb shp\u00ebrndani chatbot-in n\u00eb abonim, p\u00ebrve\u00e7 k\u00ebsaj skripti q\u00eb p\u00ebrgatitet automatikisht do t\u00eb krijoj\u00eb t\u00eb gjitha burimet e nevojshme: sh\u00ebrbimet kognitive, planin e aplikacionit, Application Insights, baz\u00ebn e t\u00eb dh\u00ebnave dhe k\u00ebshtu me radh\u00eb.<\/p>\n

    QnA Maker<\/h3>\n

    \nP\u00ebr krijimin e bot\u00ebve t\u00eb thjeshta t\u00eb bazuara n\u00eb bazat e t\u00eb dh\u00ebnave korporative t\u00eb pyetjeve dhe p\u00ebrgjigjeve mund t\u00eb p\u00ebrdoret sh\u00ebrbimi kognitiv QnA Maker. I realizuar si nj\u00eb wizard t\u00eb thjesht\u00eb web, ai lejon t\u00eb jepni nj\u00eb link n\u00eb baz\u00ebn e korporat\u00ebs (FAQ Urls) ose t\u00eb p\u00ebrdorni nj\u00eb baz\u00eb dokumentesh n\u00eb format *.doc ose *.pdf. Pas krijimit t\u00eb indeksit, boti do t\u00eb p\u00ebrzgjedh\u00eb automatikisht p\u00ebrgjigjet m\u00eb t\u00eb p\u00ebrshtatshme p\u00ebr pyetjet e p\u00ebrdoruesit.<\/p>\n

    Me QnAMaker mund t\u00eb krijoni gjithashtu zinxhir\u00eb pyetjesh sqaruese me krijimin automatik t\u00eb butonave, t\u00eb plot\u00ebsoni baz\u00ebn e njohurive me meta t\u00eb dh\u00ebna dhe t\u00eb st\u00ebrvitni sh\u00ebrbimin gjat\u00eb p\u00ebrdorimit.<\/p>\n

    Sh\u00ebrbimi mund t\u00eb p\u00ebrdoret si nj\u00eb chatbot q\u00eb implementon vet\u00ebm k\u00ebt\u00eb funksion, ose si pjes\u00eb e nj\u00eb chatbot-i m\u00eb t\u00eb komplikuar, duke p\u00ebrdorur, var\u00ebsisht nga k\u00ebrkesa, dhe sh\u00ebrbime t\u00eb tjera AI ose elemente t\u00eb Bot Framework.<\/p>\n

    Puna me sh\u00ebrbime t\u00eb tjera kognitive<\/h2>\n

    \nN\u00eb platform\u00ebn Azure ka shum\u00eb sh\u00ebrbime t\u00eb ndryshme kognitive. Teknikisht, k\u00ebto jan\u00eb sh\u00ebrbime web t\u00eb pavarura q\u00eb mund t\u00eb thirren nga kodi. N\u00eb p\u00ebrgjigje, sh\u00ebrbimi d\u00ebrgon json t\u00eb nj\u00eb formati t\u00eb caktuar, t\u00eb cilin mund ta p\u00ebrdorni n\u00eb chatbot.<\/p>\n

    \"Shpejtojm\u00eb
    \nM\u00eb shpesh n\u00eb chatbot mund t\u00eb p\u00ebrdoren:<\/p>\n

      \n
    1. Njohja e tekstit.\n<\/li>\n
    2. Njohja e kategorive t\u00eb definiruara nga zhvilluesi t\u00eb imazheve Sh\u00ebrbimi i Vizionit t\u00eb Personalizuar (rast prodhimi: njohja, a e kishte punonj\u00ebsi helmet\u00ebn, xhaket\u00ebn e siguris\u00eb ose mask\u00ebn).\n<\/li>\n
    3. Njohja e fytyrave (rast i shk\u00eblqyer p\u00ebrdorimi \u2014 verifikimi n\u00ebse fytyra e vendosur nga anketuesi \u00ebsht\u00eb e tij, ose, p\u00ebr shembull, nj\u00eb foto e qenit ose nj\u00eb foto e nj\u00eb personi t\u00eb seksit tjet\u00ebr).\n<\/li>\n
    4. Njohja e z\u00ebrit.\n<\/li>\n
    5. Analiza e imazheve.\n<\/li>\n
    6. P\u00ebrkthimi (t\u00eb gjith\u00eb ne e kujtojm\u00eb sa zhurm\u00eb shkaktoi p\u00ebrkthimi n\u00eb koh\u00eb reale n\u00eb Skype).\n<\/li>\n
    7. Kontrolli i drejtshkrimit dhe sugjerimet p\u00ebr korrigjimin e gabimeve.\n<\/li>\n<\/ol>\n

      <\/p>\n

      LUIS<\/h3>\n

      \nGjithashtu p\u00ebr krijimin e bot\u00ebve mund t\u00eb nevojitet LUIS<\/a><\/noindex> (Sh\u00ebrbimi i Kuptimit t\u00eb Gjuh\u00ebs Inteligjente). Detyrat e sh\u00ebrbimit:<\/p>\n