{"id":86861,"date":"2020-06-30T19:42:06","date_gmt":"2020-06-30T17:42:06","guid":{"rendered":"https:\/\/prohoster.info\/blog\/administrirovanie\/uskoryaem-razrabotku-s-pomoshhyu-servisov-azure-sozdaem-chat-boty-i-kognitivnye-sluzhby-sredstvami-platformy"},"modified":"2020-06-30T19:42:06","modified_gmt":"2020-06-30T17:42:06","slug":"uskoryaem-razrabotku-s-pomoshhyu-servisov-azure-sozdaem-chat-boty-i-kognitivnye-sluzhby-sredstvami-platformy","status":"publish","type":"post","link":"https:\/\/prohoster.info\/sq\/blog\/administrirovanie\/uskoryaem-razrabotku-s-pomoshhyu-servisov-azure-sozdaem-chat-boty-i-kognitivnye-sluzhby-sredstvami-platformy","title":{"rendered":"Shpejtojm\u00eb zhvillimin duke p\u00ebrdorur sh\u00ebrbimet Azure: krijojm\u00eb chat-bota dhe sh\u00ebrbime kognitve me mjete t\u00eb platform\u00ebs","gt_translate_keys":[{"key":"rendered","format":"text"}]},"content":{"rendered":"

P\u00ebrsh\u00ebndetje, Habr! Sot do t'ju tregojm\u00eb si t\u00eb zgjidhni me Azure detyra q\u00eb zakonisht k\u00ebrkojn\u00eb pjes\u00ebmarrjen e njeriut. Operator\u00ebt shpenzojn\u00eb shum\u00eb koh\u00eb duke iu p\u00ebrgjigjur t\u00eb nj\u00ebjtave pyetje, duke p\u00ebrpunuar telefonata dhe mesazhe tekstual. Chat-bot\u00ebt automatizojn\u00eb komunikimin dhe njohjen dhe lejojn\u00eb uljen e ngarkes\u00ebs p\u00ebr njer\u00ebzit. Po ashtu, bot\u00ebt p\u00ebrdoren n\u00eb Azure DevOps, ku lejojn\u00eb, p\u00ebr shembull, t\u00eb miratojn\u00eb l\u00ebshime, t\u00eb menaxhojn\u00eb nd\u00ebrtimet \u2013 t\u00eb shikojn\u00eb, nisin dhe ndalin \u2013 drejtp\u00ebrdrejt nga Slack ose Microsoft Teams. N\u00eb thelb, nj\u00eb chat-bot i ngjan disi CLI, vet\u00ebm se \u00ebsht\u00eb interaktiv, dhe lejon zhvilluesin t\u00eb mos dal\u00eb jasht\u00eb kontekstit t\u00eb diskutimeve n\u00eb chat.<\/p>\n

N\u00eb k\u00ebt\u00eb artikull do t\u00eb flasim p\u00ebr mjetet p\u00ebr krijimin e chat-bot\u00ebve, do t\u00eb tregojm\u00eb se si mund t'i p\u00ebrmir\u00ebsojm\u00eb ato me sh\u00ebrbime kognitive, dhe do t\u00eb p\u00ebrshkruajm\u00eb se si t\u00eb shpejtojm\u00eb zhvillimin fal\u00eb sh\u00ebrbimeve t\u00eb gatshme n\u00eb Azure.<\/p>\n

\"Shpejtojm\u00eb
\n<\/a><\/noindex><\/p>\n

Chat-bot\u00ebt dhe sh\u00ebrbimet kognitive: \u00e7far\u00eb kan\u00eb t\u00eb p\u00ebrbashk\u00ebt dhe \u00e7far\u00eb i ndan<\/h2>\n

\nP\u00ebr krijimin e boteve n\u00eb Microsoft Azure p\u00ebrdoren sh\u00ebrbimi Azure Bot dhe platforma Bot Framework. S\u00eb bashku ato p\u00ebrb\u00ebjn\u00eb nj\u00eb grup softwar\u00ebsh p\u00ebr nd\u00ebrtimin, testimin, shp\u00ebrndarjen dhe administrimin e boteve, q\u00eb lejon krijimin e sistemeve t\u00eb thjeshta dhe t\u00eb avancuara t\u00eb komunikimit me mb\u00ebshtetje p\u00ebr z\u00ebrin, njohjen e gjuh\u00ebs natyrore dhe mund\u00ebsi t\u00eb tjera.<\/p>\n

Le t\u00eb supozojm\u00eb se ju nevojitet t\u00eb implementoni nj\u00eb bot t\u00eb thjesht\u00eb mbi nj\u00eb sh\u00ebrbim korporativ p\u00ebr pyetje dhe p\u00ebrgjigje ose, p\u00ebrkundrazi, t\u00eb krijoni nj\u00eb bot funksional me nj\u00eb sistem t\u00eb nd\u00ebrlikuar komunikimi. P\u00ebr k\u00ebt\u00eb, mund t\u00eb p\u00ebrdorni nj\u00eb s\u00ebr\u00eb mjetesh, t\u00eb ndara n\u00eb tri grupe:\u00a0<\/p>\n

    \n
  1. Sh\u00ebrbimet e zhvillimit t\u00eb shpejt\u00eb t\u00eb nd\u00ebrfaqeve t\u00eb dialogut (boteve).\n<\/li>\n
  2. Sh\u00ebrbimet e gatshme kognitive t\u00eb AI p\u00ebr skenar\u00eb t\u00eb ndrysh\u00ebm p\u00ebrdorimi (njohja e imazheve, z\u00ebrit, baza e njohurive dhe k\u00ebrkimi).\n<\/li>\n
  3. Sh\u00ebrbimet p\u00ebr krijimin dhe trajnimin e modeleve t\u00eb AI.\n<\/li>\n<\/ol>\n

    \nZakonisht, njer\u00ebzit e ngat\u00ebrrojn\u00eb intuitivisht \"bobot\" dhe \"sh\u00ebrbimet kognitive\", sepse n\u00eb themel t\u00eb t\u00eb dyjave q\u00ebndron parimi i komunikimit, dhe n\u00eb skenar\u00ebt e p\u00ebrdorimit t\u00eb bobot\u00ebve dhe sh\u00ebrbimeve ka dialog\u00eb. Por, bobot\u00ebt e \u00e7\u00ebshtjeve punojn\u00eb me fjal\u00eb ky\u00e7e dhe triggjer\u00eb, nd\u00ebrsa sh\u00ebrbimet kognitive punojn\u00eb me k\u00ebrkesa t\u00eb rast\u00ebsishme, t\u00eb cilat zakonisht p\u00ebrpunohen nga njer\u00ebzit:\u00a0<\/p>\n

    \"Shpejtojm\u00eb
    \n
    \nSh\u00ebrbimet kognitive jan\u00eb nj\u00eb tjet\u00ebr m\u00ebnyr\u00eb komunikimi me p\u00ebrdoruesin, duke ndihmuar n\u00eb konvertimin e nj\u00eb k\u00ebrkese t\u00eb rast\u00ebsishme n\u00eb nj\u00eb komand\u00eb t\u00eb qart\u00eb dhe ta kaloj\u00eb m\u00eb pas tek bobot.\u00a0<\/p>\n

    K\u00ebshtu, bobot\u00ebt e \u00e7\u00ebshtjeve jan\u00eb aplikacione p\u00ebr trajtimin e k\u00ebrkesave, nd\u00ebrsa sh\u00ebrbimet kognitive jan\u00eb mjete p\u00ebr analiz\u00eb inteligjente t\u00eb k\u00ebrkesave, t\u00eb cilat aktivizohen ve\u00e7mas, por t\u00eb cilat mund t\u00eb drejtohen nga bobot, duke u b\u00ebr\u00eb \"inteligjent\".\u00a0<\/p>\n

    Krijimi i bobot\u00ebve<\/h2>\n

    \nSchema e rekomanduar p\u00ebr projektimin e bobot\u00ebve n\u00eb Azure duket k\u00ebshtu:\u00a0<\/p>\n

    \"Shpejtojm\u00eb
    \n
    \nP\u00ebr projektimin dhe zhvillimin e bobot\u00ebve n\u00eb Azure p\u00ebrdoret     Bot Framework<\/a><\/noindex>. N\u00eb GitHub ka shembuj bobot\u00ebsh<\/a><\/noindex>, mund\u00ebsit\u00eb e k\u00ebtij framework-u ndryshojn\u00eb, prandaj \u00ebsht\u00eb e nevojshme t\u00eb merret parasysh versioni i SDK q\u00eb p\u00ebrdoret n\u00eb bobot.<\/p>\n

    Korniz\u00eb e lejon disa m\u00ebnyra p\u00ebr krijimin e bot\u00ebve: p\u00ebrmes kodit klasik, mjeteve t\u00eb komand\u00ebs ose diagrameve. Pjesa e fundit vizualizon bisedat, dhe p\u00ebr k\u00ebt\u00eb mund t\u00eb p\u00ebrdoret menaxheri Bot Framework Composer<\/a><\/noindex>. Ai \u00ebsht\u00eb krijuar mbi baz\u00ebn e Bot Framework SDK si nj\u00eb mjet vizual zhvillimi, q\u00eb ekipet multidisiplinare mund ta p\u00ebrdorin p\u00ebr t\u00eb krijuar bota.<\/p>\n

    \"Shpejtojm\u00eb
    \n
    \nBot Framework Composer lejon krijimin e struktur\u00ebs s\u00eb bised\u00ebs p\u00ebrmes blloqeve, me t\u00eb cilat do t\u00eb punoj\u00eb boti. Gjithashtu, \u00ebsht\u00eb e mundur t\u00eb krijoni tregues, pra fjal\u00eb ky\u00e7e, ndaj t\u00eb cilave boti do t\u00eb reagoj\u00eb gjat\u00eb bised\u00ebs. P\u00ebr shembull, n\u00eb fjal\u00ebt \"operator\", \"vjedhje\" ose \"ndalo\" dhe \"mjaft\".<\/p>\n

    N\u00eb Bot Framework Composer mund t\u00eb krijoni nj\u00eb sistem t\u00eb nd\u00ebrlikuar bisedash, duke p\u00ebrdorur Adaptive Dialogs<\/a><\/noindex>. Bisedat mund t\u00eb p\u00ebrdorin si sh\u00ebrbime kognitive ashtu edhe karta ngjarjesh (Adaptive Cards):<\/p>\n

    \"Shpejtojm\u00eb
    \n
    \nPas krijimit, \u00ebsht\u00eb e mundur t\u00eb vendosni chatbot-in n\u00eb abonim, dhe skenari i p\u00ebrgatitur automatikisht do t\u00eb krijoj\u00eb t\u00eb gjitha burimet e nevojshme: sh\u00ebrbime kognitive, planin e aplikacionit, Application Insights, baz\u00ebn e t\u00eb dh\u00ebnave dhe k\u00ebshtu me radh\u00eb.<\/p>\n

    QnA Maker<\/h3>\n

    \nP\u00ebr t\u00eb krijuar bota t\u00eb thjeshta t\u00eb bazuara n\u00eb DB-t\u00eb korporative t\u00eb pyetjeve dhe p\u00ebrgjigjeve, mund t\u00eb p\u00ebrdorni sh\u00ebrbimin kognitiv QnA Maker. I realizuar n\u00eb form\u00ebn e nj\u00eb wizard-i t\u00eb thjesht\u00eb n\u00eb web, ai lejon t\u00eb pranoni si hyrje nj\u00eb lidhje p\u00ebr baz\u00ebn korporative t\u00eb njohurive (FAQ Urls) ose t\u00eb merrni si baz\u00eb nj\u00eb dokumentacion n\u00eb formatin *.doc ose *.pdf. Pas krijimit t\u00eb indeksit, boti do t\u00eb gjej\u00eb p\u00ebrgjigjet m\u00eb t\u00eb p\u00ebrshtatshme p\u00ebr pyetjet e p\u00ebrdoruesit.<\/p>\n

    Me QnAMaker, mund t\u00eb krijoni gjithashtu zinxhir\u00eb pyetjesh sqaruese me krijimin automatik t\u00eb butonave, t\u00eb plot\u00ebsoni baz\u00ebn e njohurive me metadata dhe ta st\u00ebrvitni sh\u00ebrbimin gjat\u00eb p\u00ebrdorimit.<\/p>\n

    Sh\u00ebrbimi mund t\u00eb p\u00ebrdoret si nj\u00eb chat-bot, duke realizuar vet\u00ebm k\u00ebt\u00eb funksion, ose si pjes\u00eb e nj\u00eb chat-boti m\u00eb t\u00eb nd\u00ebrlikuar, q\u00eb p\u00ebrdor, sipas k\u00ebrkes\u00ebs, edhe sh\u00ebrbime t\u00eb tjera t\u00eb AI ose element\u00eb t\u00eb Bot Framework.<\/p>\n

    Punimi me sh\u00ebrbime t\u00eb tjera kognitive<\/h2>\n

    \nN\u00eb platform\u00ebn Azure ka shum\u00eb sh\u00ebrbime t\u00eb ndryshme kognitive. Teknikisht, k\u00ebto jan\u00eb sh\u00ebrbime t\u00eb pavarura n\u00eb web, t\u00eb cilat mund t\u00eb thirren nga kodi. N\u00eb p\u00ebrgjigje, sh\u00ebrbimi d\u00ebrgon nj\u00eb json n\u00eb nj\u00eb format t\u00eb caktuar, q\u00eb mund t\u00eb p\u00ebrdoret n\u00eb chat-bot.<\/p>\n

    \"Shpejtojm\u00eb
    \nM\u00eb s\u00eb shpeshti n\u00eb chat-bot mund t\u00eb p\u00ebrdoren:<\/p>\n

      \n
    1. Njohja e tekstit.\n<\/li>\n
    2. Njohja e kategorive t\u00eb imazheve t\u00eb p\u00ebrcaktuara nga zhvilluesit me Sh\u00ebrbimin Custom Vision (rast prodhimi: njohja, n\u00ebse punonj\u00ebsi kishte helmet\u00eb, syze mbrojt\u00ebse ose mask\u00eb).\n<\/li>\n
    3. Njohja e fytyrave (rast ideal p\u00ebr p\u00ebrdorim - kontrollimi n\u00ebse fytyra e vendosur \u00ebsht\u00eb e anketausit, apo, p\u00ebr shembull, nj\u00eb foto e nj\u00eb qeni ose nj\u00eb foto e nj\u00eb personi t\u00eb seksit tjet\u00ebr).\n<\/li>\n
    4. Njohja e z\u00ebrit.\n<\/li>\n
    5. Analiza e imazheve.\n<\/li>\n
    6. P\u00ebrkthimi (t\u00eb gjith\u00eb ne kujtojm\u00eb sa shum\u00eb zhurm\u00eb b\u00ebri p\u00ebrkthimi n\u00eb koh\u00eb reale n\u00eb Skype).\n<\/li>\n
    7. Kontrolli i ortografis\u00eb dhe propozime p\u00ebr korrigjimin e gabimeve.\n<\/li>\n<\/ol>\n

      <\/p>\n

      LUIS<\/h3>\n

      \nPo ashtu, p\u00ebr krijimin e bot\u00ebve mund t\u00eb nevojitet LUIS<\/a><\/noindex> (Sh\u00ebrbimi p\u00ebr Kuptimin e Gjuh\u00ebs me Inteligjenc\u00eb). Detyrat e sh\u00ebrbimit:<\/p>\n