{"id":86994,"date":"2020-07-02T07:42:09","date_gmt":"2020-07-02T05:42:09","guid":{"rendered":"https:\/\/prohoster.info\/blog\/administrirovanie\/pryachem-rdp-i-bystro-pomogaem-polzovatelyam"},"modified":"2020-07-02T07:42:09","modified_gmt":"2020-07-02T05:42:09","slug":"pryachem-rdp-i-bystro-pomogaem-polzovatelyam","status":"publish","type":"post","link":"https:\/\/prohoster.info\/sq\/blog\/administrirovanie\/pryachem-rdp-i-bystro-pomogaem-polzovatelyam","title":{"rendered":"Fshehim RDP-n\u00eb dhe ndihmojm\u00eb shpejt p\u00ebrdoruesit","gt_translate_keys":[{"key":"rendered","format":"text"}]},"content":{"rendered":"

I dashur lexues! Na g\u00ebzon t'ju prezantojm\u00eb me nj\u00eb mund\u00ebsi unike dhe t\u00eb dobishme t\u00eb sistemit ton\u00eb t\u00eb menaxhimit t\u00eb infrastruktur\u00ebs IT, i cili b\u00ebn q\u00eb p\u00ebrdoruesit e pun\u00ebs t\u00eb ndihen t\u00eb lumtur, nd\u00ebrsa t\u00eb len\u00e7injt\u00eb dhe ata q\u00eb mungojn\u00eb t\u00eb ndihen t\u00eb pak\u00ebnaqur. P\u00ebr detaje, ju ftojm\u00eb t\u00eb shihni m\u00eb posht\u00eb.
\n<\/a><\/noindex>
\nNe tashm\u00eb kemi folur n\u00eb detaje p\u00ebr karakteristikat e zhvillimit (1<\/a><\/noindex>, 2<\/a><\/noindex>), funksionaliteti kryesor<\/a><\/noindex> t\u00eb Veliam dhe ve\u00e7mas p\u00ebr monitorimin<\/a><\/noindex> artikujt e m\u00ebparsh\u00ebm, duke e l\u00ebn\u00eb m\u00eb t\u00eb interesantin p\u00ebr m\u00eb von\u00eb. Sot do t\u00eb flasim p\u00ebr lidhjen n\u00eb distanc\u00eb si p\u00ebr p\u00ebrdoruesit n\u00eb kompjuter\u00ebt dhe terminalet e tyre, ashtu edhe p\u00ebr punonj\u00ebsit e sh\u00ebrbimit t\u00eb ndihm\u00ebs ndaj p\u00ebrdoruesve. <\/p>\n

Qasja e Veliam p\u00ebr ofrimin e aksesit n\u00eb distanc\u00eb<\/h2>\n

\nTradicionalisht p\u00ebr produktin ton\u00eb, theksi n\u00eb funksionalitet \u00ebsht\u00eb vendosur te thjesht\u00ebsia e konfigurimit dhe p\u00ebrdorimit. Produkti \u00ebsht\u00eb gati p\u00ebr t'u p\u00ebrdorur menj\u00ebher\u00eb pas instalimit dhe nuk k\u00ebrkon konfigurim t\u00eb m\u00ebtejsh\u00ebm.<\/p>\n

Ne thjesht i japim p\u00ebrdoruesit nj\u00eb skedar p\u00ebr t\u00eb lidhur n\u00eb burimin n\u00eb distanc\u00eb. P\u00ebr leht\u00ebsin\u00eb e p\u00ebrdoruesve, e quajm\u00eb Veliam Connector.<\/strong>Ky \u00ebsht\u00eb nj\u00eb skedar ekzekutiv, pas nisjes s\u00eb t\u00eb cilit p\u00ebrdoruesi jep t\u00eb dh\u00ebnat e tij t\u00eb autentifikimit dhe lidhet aty ku \u00ebsht\u00eb konfigurimi n\u00eb konnector. Detaje rreth parimeve t\u00eb funksionit jan\u00eb p\u00ebrshkruar n\u00eb pjes\u00ebn e dyt\u00eb t\u00eb artikullit rreth sistemit t\u00eb zhvillimit. <\/p>\n

P\u00ebr lidhjen p\u00ebrdoret ndihma jon\u00eb n\u00eb cloud dhe nuk k\u00ebrkon konfigurim VPN, hapje portesh, ose ndonj\u00eb zgjidhje teknike t\u00eb ngjashme. Ne e heqim k\u00ebt\u00eb ngarkes\u00eb nga p\u00ebrdoruesi. I tregojm\u00eb n\u00eb detaje se si t\u00eb organizohet gjith\u00e7ka. <\/p>\n

Akses n\u00eb distanc\u00eb p\u00ebr punonj\u00ebsit e zakonsh\u00ebm<\/h2>\n

\nK\u00ebshtu q\u00eb, le t\u00eb imagjinoni se kemi nj\u00eb server terminalesh, ku p\u00ebrdoruesit lidhen p\u00ebr t\u00eb punuar n\u00eb 1C. Ve\u00e7mas kemi kompjuter\u00ebt e kontabilistit dhe juristit. Ata nuk duan t\u00eb punojn\u00eb krejt\u00ebsisht n\u00eb terminal, duke preferuar t\u00eb lidhen n\u00eb distanc\u00eb me kompjuter\u00ebt e tyre t\u00eb pun\u00ebs n\u00eb zyr\u00eb. <\/p>\n

Na duhen t\u00eb ofrojm\u00eb t\u00eb gjitha kategorit\u00eb e p\u00ebrdoruesve akses n\u00eb burimet. Shkojm\u00eb n\u00eb klientin Veliam, nga ku menaxhohet sistemi. Kalojm\u00eb n\u00eb seksionin Akses n\u00eb distanc\u00eb dhe krijojm\u00eb lidhjet e nevojshme. <\/p>\n

E gjitha \u00ebsht\u00eb mjaft e thjesht\u00eb. P\u00ebr t\u00eb konfiguruar lidhjen n\u00eb distanc\u00eb, mjafton t\u00eb tregoni serverin e monitorimit, p\u00ebrmes t\u00eb cilit do t\u00eb realizohet lidhja dhe adres\u00ebn e serverit t\u00eb terminaleve. Ai duhet t\u00eb jet\u00eb n\u00eb dispozit\u00eb rrjetore me serverin e monitorimit. <\/p>\n

\"Fshehim
\nFjal\u00ebkalimi nuk \u00ebsht\u00eb i detyruesh\u00ebm, pasi p\u00ebrdoruesi gjithsesi do t\u00eb jap\u00eb t\u00eb dh\u00ebnat e tij t\u00eb autentifikimit n\u00eb serverin gjat\u00eb lidhjes RDP. N\u00eb k\u00ebt\u00eb rast, fjal\u00ebkalimi kufizon inicializimin e lidhjes n\u00ebp\u00ebrmjet cloud, duke ofruar nj\u00eb mbrojtje shtes\u00eb p\u00ebr lidhjen.<\/p>\n

Nj\u00eb mund\u00ebsi e dobishme shtes\u00eb \u00ebsht\u00eb q\u00eb mund t\u00eb kufizoni menj\u00ebher\u00eb afatin e vlefshm\u00ebris\u00eb s\u00eb lidhjes s\u00eb konfigurueshme. P\u00ebr shembull, p\u00ebrdoruesi largohet n\u00eb pushime dhe d\u00ebshiron t\u00eb ket\u00eb mund\u00ebsi p\u00ebr t'u lidhur n\u00eb distanc\u00eb n\u00eb rast nevoje. Ju e vendosni afatin e k\u00ebsaj lidhjeje n\u00eb 2 jav\u00eb. N\u00eb \u00e7do moment mund ta ndryshoni k\u00ebt\u00eb, ose ta \u00e7aktivizoni plot\u00ebsisht dhe ikona do t\u00eb ndaloj\u00eb s\u00eb funksionuari. <\/p>\n

Pas krijimit t\u00eb lidhjes, mjafton t\u00eb shkarkoni \"ikon\u00ebn\" p\u00ebr ta p\u00ebrdorur dhe t'ua jepni t\u00eb gjith\u00eb p\u00ebrdoruesve t\u00eb terminalit. <\/p>\n

\"Fshehim
\n\"Ikona\" p\u00ebrmban nj\u00eb skedar ekzekutiv, pas nisjes s\u00eb t\u00eb cilit p\u00ebrdoruesi lidh\u00ebt me terminalin. Kjo duket si m\u00eb posht\u00eb.<\/p>\n

P\u00ebrdorimi i lidhjes n\u00eb distanc\u00eb<\/b>
\n \"Fshehim<\/p>\n

P\u00ebr p\u00ebrdoruesit e terminalit, ikona mund t\u00eb jet\u00eb e nj\u00ebjt\u00eb, pasi ata lidhen me t\u00eb nj\u00ebjtin server. Pjes\u00ebtar\u00ebve t\u00eb ve\u00e7ant\u00eb u nevojiten ikona individuale p\u00ebr t\u00eb lidhur me kompjuter\u00ebt e tyre. <\/p>\n

Si\u00e7 mund ta v\u00ebreni, gjith\u00e7ka \u00ebsht\u00eb b\u00ebr\u00eb mjaft e thjesht\u00eb. P\u00ebrdoruesi nuk ka nevoj\u00eb t\u00eb konfiguroj\u00eb asgj\u00eb n\u00eb kompjuterin e tij. Jo vet\u00ebm q\u00eb kjo nuk e ngarkon kompjuterin ose laptopin e tij me softuer t\u00eb panevojsh\u00ebm, por gjithashtu nuk ka nevoj\u00eb t\u00eb k\u00ebrkoj\u00eb ndihm\u00eb p\u00ebr konfigurimin. <\/p>\n

Puna n\u00eb distanc\u00eb me Veliam \u00ebsht\u00eb e accesueshme p\u00ebr p\u00ebrdoruesit me \u00e7do kompjuter dhe qasje n\u00eb internet. N\u00eb nj\u00eb t\u00eb ardhme t\u00eb af\u00ebrt, jemi t\u00eb p\u00ebrgatitur t\u00eb lan\u00e7ojm\u00eb nj\u00eb konnector p\u00ebr sistemin operativ MacOS. N\u00eb k\u00ebt\u00eb moment, ai ekziston vet\u00ebm p\u00ebr sistemin operative Windows. <\/p>\n

Numri i \"ikonave\" q\u00eb mund t\u00eb krijoni p\u00ebr akses n\u00eb distanc\u00eb nuk ka kufizime. Pra, ky funksionalitet mund t\u00eb p\u00ebrdoret krejt\u00ebsisht falas. Kujtojm\u00eb se sistemi punon n\u00eb parimin SaaS, dhe tarifimi varet nga numri i hosteve t\u00eb rrjetit, t\u00eb shtuar n\u00eb monitorim dhe p\u00ebrdoruesve t\u00eb sistemit HelpDesk. 50 hoste dhe p\u00ebrdorues jan\u00eb t\u00eb p\u00ebrfshira n\u00eb planin tarifor falas. <\/p>\n

Akses n\u00eb distanc\u00eb n\u00eb servera<\/h2>\n

\nKemi folur tashm\u00eb n\u00eb nj\u00eb artikull rreth monitorimit, se si mund t\u00eb lidheni leht\u00ebsisht dhe shpejt me serverin q\u00eb po monitoroni. N\u00eb kontekstin e k\u00ebtij artikulli, \u00ebsht\u00eb gjithashtu e r\u00ebnd\u00ebsishme ta p\u00ebrmendim k\u00ebt\u00eb. <\/p>\n

Lidhja e p\u00ebrshtatshme \u00ebsht\u00eb e organizuar jo vet\u00ebm p\u00ebr p\u00ebrdoruesit, por edhe p\u00ebr punonj\u00ebsit e mb\u00ebshtetjes teknike. N\u00ebse e keni p\u00ebrcaktuar m\u00eb par\u00eb n\u00eb pron\u00ebsit\u00eb e hostit kredencialet p\u00ebr lidhje t\u00eb larg\u00ebt me pajisjet, at\u00ebher\u00eb mund t\u00eb lidheni direkt nga klienti Veliam. Thjesht duhet t\u00eb klikoni mbi hostin, q\u00eb do t\u00eb iniciatoj\u00eb lidhjen. <\/p>\n

Lidhja e larg\u00ebt me serverin<\/b>
\n \"Fshehim<\/p>\n

Gjithashtu, \u00ebsht\u00eb organizuar akses i larg\u00ebt n\u00eb server direkt nga incidenti, i cili krijohet automatikisht kur aktivizohet nj\u00eb trigger nga sistemi i monitorimit. M\u00eb posht\u00eb \u00ebsht\u00eb nj\u00eb shembull se si duket n\u00eb praktik\u00eb.<\/p>\n

Lidhja e larg\u00ebt me serverin nga k\u00ebrkesa<\/b>
\n \"Fshehim<\/p>\n

A e keni par\u00eb ndonj\u00ebher\u00eb nj\u00eb leht\u00ebsi t\u00eb till\u00eb, t\u00eb organizuar me nj\u00ebsoj t\u00eb thjesht\u00eb? Ne - jo. Ju kujtojm\u00eb se t\u00eb gjith\u00eb k\u00ebt\u00eb funksionalitet mund ta provoni plot\u00ebsisht falas. <\/p>\n

Sistemi Helpdesk<\/h2>\n

\nT\u00eb shqyrtojm\u00eb ve\u00e7mas sistemin HelpDesk, i cili p\u00ebrve\u00e7 qasjes s\u00eb shpejt\u00eb t\u00eb larg\u00ebt, p\u00ebrfshir\u00eb lidhjen me kompjuterin nga k\u00ebrkesa, e b\u00ebn sistemin Veliam nj\u00eb produkt t\u00eb plot\u00eb p\u00ebr menaxhimin e t\u00eb gjith\u00eb infrastruktur\u00ebs IT. <\/p>\n

P\u00ebr sistemin HelpDesk, duhet t\u00eb krijoni punonj\u00ebs t\u00eb mb\u00ebshtetjes teknike dhe p\u00ebrdoruesit e sistemit p\u00ebrmes klientit. P\u00ebrdoruesit e fundit mund t\u00eb shtohen automatikisht nga AD. P\u00ebr shp\u00ebrndarjen e aksesit n\u00eb k\u00ebrkesa dhe projekte, modeli i rolit me konfigurime fleksibile p\u00ebrdoret p\u00ebr punonj\u00ebsit e mb\u00ebshtetjes teknike. <\/p>\n

Si zakonisht, n\u00eb sistem \u00ebsht\u00eb fokusuar thjesht\u00ebsia dhe leht\u00ebsia e pun\u00ebs p\u00ebr p\u00ebrdoruesit e zakonsh\u00ebm. Pasi t\u00eb shtohet n\u00eb sistem, ai merr nj\u00eb e-mail me nj\u00eb lidhje p\u00ebr n\u00eb HelpDesk. <\/p>\n

\"Fshehim
\nNuk nevojitet asnj\u00eb login, asnj\u00eb fjal\u00ebkalim. Hyni menj\u00ebher\u00eb p\u00ebrmes lidhjes. Po ashtu, n\u00eb e-mail ndodhet nj\u00eb ikonk\u00eb q\u00eb mund t\u00eb ruani n\u00eb desktopin tuaj, me t\u00eb cil\u00ebn mund t\u00eb hyni n\u00eb sistem. <\/p>\n

Interfejsi i krijimit t\u00eb k\u00ebrkes\u00ebs \u00ebsht\u00eb i thjesht\u00eb dhe i qart\u00eb. Asgj\u00eb e tep\u00ebrt, n\u00eb t\u00eb nj\u00ebjt\u00ebn koh\u00eb ka gjith\u00e7ka t\u00eb nevojshme. P\u00ebrdoruesi \u00ebsht\u00eb i k\u00ebnaqur.<\/p>\n

\"Fshehim
\nNuk nevojitet t\u00eb studioni asnj\u00eb udh\u00ebzim. N\u00eb p\u00ebrputhje, mb\u00ebshtetje teknike nuk duhet t\u00eb shkruaj\u00eb ato. Personi thjesht kalon n\u00ebp\u00ebr lidhje dhe menj\u00ebher\u00eb krijon nj\u00eb k\u00ebrkes\u00eb. N\u00eb vazhdim, t\u00eb gjitha informacionet p\u00ebr t\u00eb do t\u2019i marr\u00eb n\u00eb e-mail. <\/p>\n

\"Fshehim<\/p>\n

Puna e mb\u00ebshtetjes teknike me k\u00ebrkesat<\/h2>\n

\nPastaj k\u00ebrkesa shkon n\u00eb mb\u00ebshtetje teknike, ku nj\u00eb punonj\u00ebs me t\u00eb drejtat e duhura fillon t\u00eb punoj\u00eb me t\u00eb. <\/p>\n

\"Fshehim
\nKujdes! Nj\u00eb mund\u00ebsi interesante. Mb\u00ebshtetje mund t\u00eb lidhet menj\u00ebher\u00eb nga k\u00ebrkesa me p\u00ebrdoruesin p\u00ebrmes VNC, n\u00ebse t\u00eb dy e kan\u00eb instaluar at\u00eb n\u00eb sistem. P\u00ebr punonj\u00ebsin - server, p\u00ebr mb\u00ebshtetje teknike - viewer. Si zakonisht, lidhja ndodh p\u00ebrmes cloud-it Veliam, k\u00ebshtu q\u00eb nuk nevojitet asnj\u00eb konfigurim shtes\u00eb p\u00ebr lidhshm\u00ebrin\u00eb n\u00eb rrjet. <\/p>\n

Lidhja direkte nga k\u00ebrkesa<\/b>
\n \"Fshehim<\/p>\n

P\u00ebrve\u00e7 k\u00ebsaj, ka nj\u00eb grup standard t\u00eb mund\u00ebsive t\u00eb sistemit klasik HelpDesk. K\u00ebrkesa mund t\u00eb:<\/p>\n

    \n
  1. \u00e7ohet p\u00ebr nj\u00eb periudh\u00eb;<\/li>\n
  2. mbyllet;<\/li>\n
  3. ndryshoj\u00eb ekzekutuesin;<\/li>\n
  4. shkarkohet n\u00eb nj\u00eb projekt tjet\u00ebr;<\/li>\n
  5. d\u00ebrgoj\u00eb nj\u00eb mesazh p\u00ebrdoruesit;<\/li>\n
  6. bashk\u00ebngjit skedarin, etj.<\/li>\n<\/ol>\n

    \nJa disa karakteristika t\u00eb tjera t\u00eb dobishme, t\u00eb cilat nuk i gjeni gjithmon\u00eb, por q\u00eb rrisin leht\u00ebsin\u00eb e p\u00ebrdorimit t\u00eb v\u00ebrtet\u00eb:<\/p>\n