Google e aba li-agent tse tsamaeang le AI ho araba lipotso ka COVID-19

Karohano ea theknoloji ea maru ea Google e phatlalalitse tokollo ea mofuta o ikhethileng oa ts'ebeletso ea eona ea Contact Center AI, e tsamaisoang ke AI, ho thusa likhoebo ho theha mahlahana a ts'ehetso ho araba lipotso mabapi le seoa sa COVID-19. Lenaneo le bitsoa Moemeli oa Virtual Response ka potlako mme e reretsoe mekhatlo ea mmuso, mekhatlo ea tlhokomelo ea bophelo bo botle le mafapha a mang a anngoeng haholo ke koluoa ​​​​ea lefats'e.

Ho ea ka bahlahisi ba tsoang ho Google Cloud, moemeli oa AI oa sebele o tla thusa mekhatlo e nang le thahasello (mohlala, ho tsoa lefapheng la lits'ebeletso tsa lichelete le tsa bohahlauli, khoebo ea mabenkele) kapele ho kenya sethala sa chatbot se tla araba lipotso mabapi le coronavirus bosiu le motšehare ka meqoqo ea mongolo le lentsoe.

Ts'ebeletso e ncha e fumaneha lefatšeng ka bophara ka lipuo tse 23 tse tšehetsoeng Phallo ea puisano - thekenoloji ea motheo ea AI ea Setsi sa Kopano. Dialogflow ke sesebelisoa sa ho nts'etsapele li-chatbots le likarabelo tsa lentsoe tse sebetsang (IVR).

Moemeli ea bohlale oa Response ea Rapid Response o lumella bareki ho sebelisa Dialogflow ho etsa lipuisano tsa moqoqo le basebelisi ba batlang tlhahisoleseling ka COVID-19. Bareki ba ka boela ba kopanya litempele tsa mohloli o bulehileng ho tsoa mekhatlong e nang le lisebelisoa tse tšoanang tsa digital. Ka mohlala, mokhatlo oa Google oa Verily o sebelisane le Google Cloud ho qala thempleite e bulehileng ea moemeli oa Pathfinder bakeng sa litsamaiso tsa bophelo bo botle le lipetlele.

Khoeli pejana, Google Cloud e ne e se e entse lisebelisoa tse fumanehang bakeng sa tšebeliso ea sechaba ho arabela ho ata ha seoa sena. Mohlala, ho fihlela ka la 30 Mmesa, khamphani e fana ka phihlello ea mahala ho lisebelisoa tsa eona tsa ho ithuta tsa Google Cloud, ho kenyeletsoa lethathamo la lithupelo tsa lithupelo, li-lab tsa Qwiklabs tsa matsoho, le li-webinars tsa Cloud OnAir.

Ho sa le joalo, ha Google e sebelisa lisebelisoa tse kang Contact Center AI ho fa sechaba leseli le tšepahalang ka COVID-19, koporasi le eona. lintoa ka phallo e ntseng e eketseha ea litaba tse fosahetseng tse kenellang tsoelopeleng ea eona. Mohlala, Google e tlosa lisebelisoa tsa Android tse amanang le coronavirus ho bahlahisi ba ikemetseng.

Source: 3dnews.ru