{"id":172750,"date":"2026-05-19T18:24:31","date_gmt":"2026-05-19T16:24:32","guid":{"rendered":"https:\/\/prohoster.info\/blog\/novosti-interneta\/incidentrelay-otkrytaya-sistema-dlya-organizaczii-dezhurstv-i-marshrutizaczii-opoveshhenij"},"modified":"2026-05-19T18:24:31","modified_gmt":"2026-05-19T16:24:32","slug":"incidentrelay-otkrytaya-sistema-dlya-organizaczii-dezhurstv-i-marshrutizaczii-opoveshhenij","status":"publish","type":"post","link":"https:\/\/prohoster.info\/sv\/blog\/news\/incidentrelay-otkrytaya-sistema-dlya-organizaczii-dezhurstv-i-marshrutizaczii-opoveshhenij","title":{"rendered":"IncidentRelay \u2014 en \u00f6ppen plattform f\u00f6r att organisera beredskap och routa aviseringar","gt_translate_keys":[{"key":"rendered","format":"text"}]},"content":{"rendered":"

Projektet IncidentRelay har publicerats och utvecklar en \u00f6ppen plattform f\u00f6r att organisera beredskap, routa aviseringar och hantera incidenter, som k\u00f6rs p\u00e5 egen server (self-hosted). Projektet riktar sig till SRE-, DevOps- och infrastrukturteam som beh\u00f6ver en lokalt distribuerad alternativ till SaaS-tj\u00e4nster f\u00f6r hantering av beredskap (on-call management), till\u00e4mpning av eskaleringspolicyer och svar p\u00e5 incidenter. Projektkoden \u00e4r skriven i Python och distribueras under MIT-licensen. <\/p>\n

IncidentRelay tar emot h\u00e4ndelser fr\u00e5n \u00f6vervakningssystem, matchar dem med routningsregler och levererar aviseringar till ansvariga beredskapspersoner eller team. Systemet har scheman f\u00f6r beredskap, rotationer, omdefinitioner av skift, bekr\u00e4ftelse av mottagning av incidenter, \u00f6verg\u00e5ng av incidenter till resolved, p\u00e5minnelser, eskaleringar och tystnader f\u00f6r att d\u00e4mpa k\u00e4nda eller planerade utl\u00f6sningar. <\/p>\n

St\u00f6d f\u00f6r att ta emot h\u00e4ndelser fr\u00e5n Prometheus Alertmanager, Zabbix och godtyckliga webbhookar. F\u00f6r att skicka aviseringar finns kanaler f\u00f6r Mattermost, Telegram, e-post, webbhook och r\u00f6stleverant\u00f6rer. I Mattermost och Telegram kan aviseringar inneh\u00e5lla \u00e5tg\u00e4rder f\u00f6r bekr\u00e4ftelse och l\u00f6sning av problem, vilket g\u00f6r det m\u00f6jligt att hantera incidenten utan att g\u00e5 till ett separat gr\u00e4nssnitt. <\/p>\n

IncidentRelay har en modell f\u00f6r \u00e5tkomstdelning baserat p\u00e5 grupper och team. Detta g\u00f6r det m\u00f6jligt att avgr\u00e4nsa synligheten av scheman, rutter, aviseringkanaler och varningar mellan olika team. F\u00f6r automatisering finns en HTTP API, och f\u00f6r integrationer anv\u00e4nds bearer-token och route-token. <\/p>\n

Projektet kan anv\u00e4ndas som ett mellanlager mellan \u00f6vervakningssystem och aviseringkanaler: Alertmanager eller Zabbix skickar en h\u00e4ndelse till IncidentRelay, som sedan avg\u00f6r vilket team, nuvarande beredskapsperson, till\u00e4mpar routningsregler och skickar aviseringen till r\u00e4tt kanal. F\u00f6r oackrediterade incidenter kan upprepade p\u00e5minnelser och eskalering till n\u00e4sta deltagare i rotationen genomf\u00f6ras.

\"IncidentRelay<\/center>
\"IncidentRelay<\/center>
\n
K\u00e4lla: opennet.ru<\/a> <\/p>","protected":false,"gt_translate_keys":[{"key":"rendered","format":"html"}]},"excerpt":{"rendered":"

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[…]<\/p>\n","protected":false,"gt_translate_keys":[{"key":"rendered","format":"html"}]},"author":8,"featured_media":172751,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[702],"tags":[],"class_list":["post-172750","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\n","aioseo_head_json":{"title":"\ud83e\udd47IncidentRelay \u2013 ett \u00f6ppet system f\u00f6r att organisera jourer och dirigera meddelanden | ProHoster","description":"Projektet IncidentRelay har publicerats. Det utvecklar ett \u00f6ppet system f\u00f6r att organisera jourer, dirigera meddelanden och hantera incidenter, vilket kan k\u00f6ras p\u00e5 en egen server (self-hosted).","canonical_url":"https:\/\/prohoster.info\/sv\/blog\/news\/incidentrelay-otkrytaya-sistema-dlya-organizaczii-dezhurstv-i-marshrutizaczii-opoveshhenij","robots":"max-image-preview:large","keywords":"","webmasterTools":{"miscellaneous":""},"schema":null,"og:locale":"sv_SE","og:site_name":"ProHoster | \u041a\u0443\u043f\u0438\u0442\u044c \u043d\u0430\u0434\u0435\u0436\u043d\u044b\u0439 \u0445\u043e\u0441\u0442\u0438\u043d\u0433 \u0434\u043b\u044f \u0441\u0430\u0439\u0442\u043e\u0432 \u0441 \u0437\u0430\u0449\u0438\u0442\u043e\u0439 \u043e\u0442 DDoS, VPS VDS \u0441\u0435\u0440\u0432\u0435\u0440\u044b","og:type":"article","og:title":"\ud83e\udd47IncidentRelay \u2014 \u043e\u0442\u043a\u0440\u044b\u0442\u0430\u044f \u0441\u0438\u0441\u0442\u0435\u043c\u0430 \u0434\u043b\u044f \u043e\u0440\u0433\u0430\u043d\u0438\u0437\u0430\u0446\u0438\u0438 \u0434\u0435\u0436\u0443\u0440\u0441\u0442\u0432 \u0438 \u043c\u0430\u0440\u0448\u0440\u0443\u0442\u0438\u0437\u0430\u0446\u0438\u0438 \u043e\u043f\u043e\u0432\u0435\u0449\u0435\u043d\u0438\u0439 | ProHoster","og:description":"\u041e\u043f\u0443\u0431\u043b\u0438\u043a\u043e\u0432\u0430\u043d \u043f\u0440\u043e\u0435\u043a\u0442 IncidentRelay, \u0440\u0430\u0437\u0432\u0438\u0432\u0430\u044e\u0449\u0438\u0439 \u043e\u0442\u043a\u0440\u044b\u0442\u0443\u044e \u0441\u0438\u0441\u0442\u0435\u043c\u0443 \u0434\u043b\u044f \u043e\u0440\u0433\u0430\u043d\u0438\u0437\u0430\u0446\u0438\u0438 \u0434\u0435\u0436\u0443\u0440\u0441\u0442\u0432, \u043c\u0430\u0440\u0448\u0440\u0443\u0442\u0438\u0437\u0430\u0446\u0438\u0438 \u043e\u043f\u043e\u0432\u0435\u0449\u0435\u043d\u0438\u0439 \u0438 \u0441\u043e\u043f\u0440\u043e\u0432\u043e\u0436\u0434\u0435\u043d\u0438\u044f \u0438\u043d\u0446\u0438\u0434\u0435\u043d\u0442\u043e\u0432, \u0437\u0430\u043f\u0443\u0441\u043a\u0430\u0435\u043c\u0443\u044e \u043d\u0430 \u0441\u043e\u0431\u0441\u0442\u0432\u0435\u043d\u043d\u043e\u043c \u0441\u0435\u0440\u0432\u0435\u0440\u0435 (self-hosted).","og:url":"https:\/\/prohoster.info\/sv\/blog\/news\/incidentrelay-otkrytaya-sistema-dlya-organizaczii-dezhurstv-i-marshrutizaczii-opoveshhenij","og:image":"https:\/\/prohoster.info\/wp-content\/uploads\/2021\/11\/logo-350.jpg","og:image:secure_url":"https:\/\/prohoster.info\/wp-content\/uploads\/2021\/11\/logo-350.jpg","og:image:width":350,"og:image:height":350,"article:published_time":"2026-05-19T16:24:32+00:00","article:modified_time":"2026-05-19T16:24:32+00:00","article:publisher":"https:\/\/www.facebook.com\/prohoster","article:author":"https:\/\/www.facebook.com\/prohoster"},"aioseo_meta_data":[],"gt_translate_keys":[{"key":"link","format":"url"}],"_links":{"self":[{"href":"https:\/\/prohoster.info\/sv\/wp-json\/wp\/v2\/posts\/172750","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/prohoster.info\/sv\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/prohoster.info\/sv\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/prohoster.info\/sv\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/prohoster.info\/sv\/wp-json\/wp\/v2\/comments?post=172750"}],"version-history":[{"count":0,"href":"https:\/\/prohoster.info\/sv\/wp-json\/wp\/v2\/posts\/172750\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/prohoster.info\/sv\/wp-json\/wp\/v2\/media\/172751"}],"wp:attachment":[{"href":"https:\/\/prohoster.info\/sv\/wp-json\/wp\/v2\/media?parent=172750"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/prohoster.info\/sv\/wp-json\/wp\/v2\/categories?post=172750"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/prohoster.info\/sv\/wp-json\/wp\/v2\/tags?post=172750"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}