Kunyaka ophelileyo, isebe lethu le-HR elithandekayo lasicela ukuba sibhale i-chat bot eya kunceda ukulungelelanisa abantu abatsha kwinkampani.
Masenze ugcino ukuba singaphuhlisi ezethu iimveliso, kodwa sibonelela abathengi ngoluhlu olupheleleyo lweenkonzo zophuhliso. Ibali liya kuba malunga neprojekthi yethu yangaphakathi, apho umthengi akayiyo inkampani yesithathu, kodwa i-HR yethu. Kwaye owona msebenzi uphambili, unikwe ukufumaneka okulinganiselweyo kwabantu, izixhobo kunye nexesha, kukugqiba iprojekthi ngexesha kunye nokukhulula imveliso.
Okokuqala, makhe sichaze iingxaki ekwakufuneka zisonjululwe.
Abaphuhlisi ikakhulu ngabantu abangeniswayo kwaye abathandi ukuthetha; kulula kakhulu ukubhala umbuzo wakho kwincoko ye-imeyile. Nge-bot, akufanele ucinge malunga nokuba ngubani oza kubuza, ngubani oza kubiza, apho uya khona, kwaye ngokubanzi, apho ukhangele khona ulwazi kunye nokuba lufanelekile.
Ingxaki yesibini lulwazi - luninzi, lufumaneka kwimithombo eyahlukeneyo, ayisoloko ikhona kwaye ifuna ukudibanisa rhoqo kunye nokuhlaziywa.
Inkampani inabasebenzi abaphantse babe ngama-500, babekwe kwiiofisi ezahlukeneyo, imimandla yexesha, izixeko zaseRussia nakwamanye amazwe, ngokuqhelekileyo kukho imibuzo emininzi, ngoko omnye umsebenzi kukunciphisa umthwalo kubasebenzi bakwa-HR ezinxulumene nemibuzo ebuzwa rhoqo. ngabasebenzi.
Kwakhona kwakuyimfuneko ukwenza ngokuzenzekelayo iinkqubo zoku: abatsha abajoyina inkampani, ukuthumela imiyalezo kubaphathi kunye nabacebisi babasaqalayo, ukuthumela izikhumbuzo ezizenzekelayo malunga nezifundo kunye neemvavanyo ukuba umntu omtsha kufuneka aphumelele ukulungelelanisa ngempumelelo.
Iimfuno zobugcisa zenziwe ngokusekelwe kwiimfuno zoshishino.
I-bot kufuneka isebenze ngesiseko se-Skype (ngokomlando, bayisebenzisa kwinkampani), ngoko ke inkonzo ye-Azura yakhethwa.
Ukukhawulela ukufikelela kuyo, saqala ukusebenzisa indlela yogunyaziso ngeSkype.
Ithala leencwadi laseParlAI lisetyenziselwe ukunakwa okubhaliweyo
Iphothali yewebhu yolawulo nayo iyafuneka ukulungiselela ulungelelwaniso, uqeqesho, ukulungisa iimpazamo, ukuseta iiposi kunye neminye imisebenzi.
Ngoxa sasisebenza kulo msebenzi, siye sadibana neengxaki nobunzima.
Umzekelo, bekukho iingxaki zobugcisa ngeakhawunti yeAzure. UMicrosoft khange afune ukwenza umrhumo wethu usebenze ngenxa yeengxaki zobuchwepheshe ngaphakathi kwenkonzo yabo. Phantse iinyanga ezimbini asikwazanga ukwenza nantoni na malunga nalo;
Inqanaba elinzima kakhulu laliyisiqalo seprojekthi, xa kufuneka ukhethe into esiya kuyisebenzisa, yintoni eya kuba yisakhiwo, njani kwaye kuphi ukugcina idatha, kunye nendlela amacandelo kunye neemodyuli zenkqubo ziya kusebenzisana.
Kwimeko yethu, iingxaki eziqhelekileyo zokuqalisa nayiphi na iprojekthi ziye zanzima ngakumbi ngokuqeshwa kwabasebenzi. Izinto ezicacileyo zeshishini lethu kukuba, ngokungafaniyo nezorhwebo, iiprojekthi zangaphakathi zihlala zisetyenzwa ngabaphuhlisi abangenalo ulwazi olwaneleyo kwiindawo ezifunekayo - ngokulula, ngokuthanda kwekamva, baphelela ebhentshini belindele okulandelayo. iprojekthi enkulu epholileyo yorhwebo. Kusengqiqweni ukuba izinto nazo zazinzima kakhulu ngenkuthazo kwimeko enjalo. Imveliso iyancipha, iqela lihlala lingasebenzi, kwaye ngenxa yoko kufuneka ucenge (ukhuthaze) okanye utshintshe umntu. Xa utshintsha abaphuhlisi, kufuneka uqhube uqeqesho, udlulise ulwazi kwaye ngokusisiseko uqale iprojekthi kwakhona. Umphuhlisi omtsha ngamnye wabona ulwakhiwo ngendlela yakhe kwaye wakhuza abo bangaphambili ngezigqibo abazenzileyo kunye nekhowudi yabanye abantu. Ukubhalwa kwakhona kwaqala ekuqaleni.
Oku kwaqhubeka kangangeenyanga ezintandathu. Besisamakisha nje ixesha, silungisa ikhowudi kwaye singabhali nto intsha.
Kwakhona, kwiiprojekthi zangaphakathi, njengomthetho, akukho phantse amaxwebhu, kwaye kwakunzima ukuqonda oko kufuneka kwenziwe kwinqanaba ngalinye ngexesha, kwaye yintoni ephambili ngoku. Kwakuyimfuneko ukudala iqela elisisigxina, ukuseka iinkqubo, kunye nokwenza ucwangciso kunye novavanyo ubuncinane kwiinyanga ezintathu. Kodwa ukwenza njani oku xa iprojekthi ingarhweba, oku kuthetha ukuba kufuneka utyale ubuncinci beeyure zomntu, kwaye kwangaxeshanye ungafumani iziphumo ezibi ngaphezu komthengi wangaphandle?
Sichonge i-pool yezibonelelo ezithatha inxaxheba ekuphuhlisweni kweprojekthi, siyayazi kwaye sifuna ukusebenza kuyo. Senza ishedyuli yokuqeshwa kwabantu kwiiprojekthi. Sivavanye kwaye silungelelanise umsebenzi, kwaye sidibanisa le misebenzi "kwimingxuma" phakathi kweeprojekthi eziphambili. Emva kweenyanga ezi-4, sifumene iprototype esebenzayo yesicelo.
Ngoku makhe sithethe ngokubanzi malunga nokusebenza kwe-bot, izakhiwo kunye nezisombululo zobugcisa.
Enye yeemfuno eziphambili ze-HR yayikukuqaphela isicatshulwa esibhalwe ngumsebenzisi ukuphendula umbuzo ngokuchanekileyo. Unokubhalela kuye - ndifuna ukuya ekhefini, ndifuna ukuya eholideyini okanye ndingathanda ukuya eholideyini, kwaye uya kuqonda kwaye aphendule ngokufanelekileyo. Okanye ngokukhawuleza isitulo somqeshwa siyaphuka kwaye ufuna ukubhala "isihlalo siphukile" okanye "Isihlalo sam siphukile" okanye "Umva wesihlalo uwile" ngoqeqesho olufanelekileyo, ibhothi iya kuqonda izicelo ezinjalo. Umgangatho wokuqatshelwa kwesicatshulwa ngokwemvelo kuxhomekeke kuqeqesho lwebhot, esiza kuthetha ngayo kamva.
Imfuno elandelayo kunye nenxalenye yokusebenza yinkqubo yencoko ye-bot. Inkqubo yaphuhliswa apho i-bot inokuqhuba ingxoxo kunye nokuqonda umxholo wemiba yangoku. Ekuphenduleni umbuzo wakho, unokubuza nayiphi na imibuzo ecacisayo kwaye aqhubeke nencoko ukuba siqeqeshe i-bot ukwenza oku. I-Skype ixhasa iinketho zemenyu ezilula ukwazisa abasebenzisi malunga neenketho zokuqhubeka neencoko. Kwakhona, ukuba besinengxoxo, kodwa ngequbuliso sagqiba ekubeni sibuze umbuzo ngaphandle kwesihloko, i-bot nayo iya kuyiqonda le nto.
I-bot yenza kube lula ukuthumela izinto zakudala ezahlukeneyo kumsebenzisi ngokusekelwe kwidatha yakhe yobuqu. Ngokomzekelo, kwindawo yakhe. Masithi ukuba umntu ufuna indlu yangasese, uya kuboniswa imaphu yeofisi emsa kwindlu yangasese. Kwaye ikhadi liya kukhethwa ngokuxhomekeke kwiofisi yenkampani umqeshwa ahlala kuyo.
Omnye weyona misebenzi ibalulekileyo kukukhusela iinkcukacha zobuqu zabasebenzisi. Asinakuvumela wonke umntu ukuba afikelele kwidatha ebuthathaka esebenza kwi-bot yethu. Isidingo sokugunyaziswa kwebhot enjalo yinxalenye ebalulekileyo. I-bot icela umsebenzisi ukuba aqinisekise ngaphambi kokuba aqhube nayiphi na incoko naye. Oku kwenzeka okokuqala xa umqeshwa eqhagamshelana ne-bot. Ugunyaziso ngokwalo lubuyisela umsebenzisi kwiphepha elifanelekileyo, apho umsebenzisi ufumana ithokheni, aze ayifake kumyalezo we-Skype. Ukuba ugunyaziso luphumelele, ungaqala ukunxibelelana ne-bot.
Ugunyaziso lwenzeka nge-Skype - inkonzo yogunyaziso lwe-portal, inethiwekhi yenkampani kunye ne-LDAP. Ngaloo ndlela, ukugunyaziswa kuxhomekeke kwidatha yomsebenzisi yangoku kwinethiwekhi yenkampani.
Kwinkqubo yokuphuhlisa i-bot, siye saqonda ukuba sifuna uhlobo oluthile lwenkqubo eyakhelwe ekusebenzeni kwe-portal enokunceda i-HR ikhuphe ngokukhawuleza i-bot. Songeze iphepha le-portal apho i-HR inokubona iimpazamo ezirekhodwe ngabasebenzisi xa besebenza kunye ne-bot kwaye bazisombulule ngokusebenzisa ukuqeqeshwa kwakhona okanye ubashiyele abaphuhlisi.
Ukukwazi ukuqeqesha i-bot ngqo kwi-portal akuzange kufakwe kwasekuqaleni. Ngethuba lenkqubo yophuhliso, saqonda ukuba ukuqeqeshwa kwe-bot ngumsebenzi oqhelekileyo oza kwenziwa ngabasebenzi besebe le-HR xa besebenza kunye nayo, kwaye ukuthumela iifayile zetekisi kubaphuhlisi ukuze bafumane uqeqesho olongezelelweyo lwebhothi akwamkelekanga ngokupheleleyo. Oku kudla ixesha elininzi kwaye kudala iimpazamo ezininzi kunye neengxaki.
Sibhale i-UI kwi-portal yoqeqesho olusebenzisekayo lwe-bot. Ivumela i-HR ukuba ibone uqeqesho lwangoku lwe-bot, iqhube phambili iqeqeshe kwaye yenza uhlengahlengiso kuqeqesho lwangoku. Uqeqesho lumelwe yisakhiwo somthi apho ii-nodes, oko kukuthi, amasebe, ukuqhubeka kwengxoxo kunye ne-bot. Unokwenza imibuzo elula kunye neempendulo, okanye unokwenza iingxoxo ezinzima, konke kuxhomekeke kwi-HR kunye neemfuno zabo.
Amagama ambalwa malunga noyilo lwesisombululo.
Uyilo lwesisombululo luyimodyuli. Ibandakanya iinkonzo ezinoxanduva lwemisebenzi eyahlukeneyo, eyile:
β’ Inkonzo ye-Skype bot kwi-Azure - yamkela kwaye isebenze izicelo zabasebenzisi. Le yinkonzo elula engowokuqala ukufumana isicelo kwaye yenze inkqubo yayo yokuqala.
β’ Iphothali yolawulo - inkonzo ebonelela ngojongano lwewebhu lokumisela i-portal kunye neyebhot ngokwayo. I-bot ihlala iqhagamshelana ne-portal kuqala, kwaye i-portal ithatha isigqibo sokuba wenze ntoni ngokulandelayo ngesicelo.
β’ Inkonzo yogunyaziso - ibonelela ngeendlela zokungqinisisa zebhot kunye nesango lolawulo. Ugunyaziso lwenzeka nge-Oauth2 protocol. Ngokugunyaziswa okulungileyo, inkonzo yenza isigunyaziso kwinethiwekhi yenkampani ngokwedatha yomsebenzisi esebenzayo, ukwenzela ukuba inkqubo inokulawula iimpazamo ezinxulumene nedatha ngaphandle kokuvumelanisa.
β’ Imodyuli ye-AI yokuqaphela umbhalo, ebhalwe kwiPython kunye nokusebenzisa isakhelo seParlAI sokuqaphela umbhalo ngokwawo. Le yinethiwekhi ye-neural, ubuncinane ekuphunyezweni kwayo kwangoku. Sisebenzisa i-algorithm ye-tfDiff ukuqonda imibuzo. Imodyuli ibonelela nge-API yokunxibelelana nayo nokufunda.
Ukuqukumbela, ndifuna ukuthetha ukuba eli liva lethu lokuqala ekudaleni i-chat bot, kwaye sizame ukwenza inkqubo ibe lula kangangoko kunokwenzeka, kodwa ngexesha elifanayo lisebenza, kunye neendleko ezincinci zabasebenzi kuyo. Ndicinga ukuba sinemveliso enomdla kakhulu. Ngenkqubo yayo yoqeqesho, ukugawulwa kwempazamo, ukuthumela isaziso, inokudityaniswa nayo nawuphi na omnye umthunywa.
umthombo: www.habr.com