Bekungo 2013. Ndize kusebenza kwenye yeenkampani zophuhliso ezenza isoftware yabasebenzisi babucala. Bandixelele izinto ezahlukeneyo, kodwa into yokugqibela ebendilindele ukuyibona yile ndiyibonileyo: oomatshini abangama-32 ababalaseleyo kwi-VDS erentwayo emva koko yabiza kakhulu, iilayisensi ezintathu “zasimahla” zePhotoshop, 2 Corel, ihlawulwe kwaye ingasetyenziswanga umthamo wefoni weIP, kunye nezinye. izinto ezincinci. Ngenyanga yokuqala "ndanciphisa ixabiso" leziseko ngama-ruble angama-230 amawaka, okwesibini malunga ne-150 (iwaka), emva koko ubuqhawe buphelile, ukulungelelaniswa kwaqala kwaye ekugqibeleni sagcina isiqingatha sesigidi kwiinyanga ezintandathu.
Amava asikhuthaze kwaye saqala ukukhangela iindlela ezintsha zokugcina. Ngoku ndisebenza kwenye indawo (qikelela ukuba phi), ngoko ngesazela esicocekileyo ndinokuxelela ihlabathi ngamava am. Kwaye wabelana, masenze isiseko se-IT singabizi kwaye sisebenze ngakumbi!
"Uboya bokugqibela buphangiwe ngeendleko zakho zeeseva, iilayisensi, ii-asethi ze-IT kunye nokuthunyelwa ngaphandle," i-CFO yakhalaza kwaye ifuna isicwangciso kunye nohlahlo lwabiwo-mali.
1. Yiba nerd - isicwangciso kunye nohlahlo lwabiwo-mali.
Ukucwangcisa uhlahlo lwabiwo-mali lwemeko ye-IT yenkampani yakho kuyadika, kwaye ulungelelwaniso ngamanye amaxesha luyingozi. Kodwa eyona nyani yokuba nohlahlo lwabiwo-mali iphantse yaqinisekiswa ukukukhusela:
- ukusika iindleko zophuhliso lweqela lezixhobo kunye nesoftware (nangona kukho ukulungiswa kwekota, kodwa ungasikhusela isikhundla sakho)
- ukungoneliseki komlawuli wezimali okanye isebe locwangciso-mali ngexesha lokuthenga okanye lokuqeshisa kwenye indawo yeziseko zophuhliso
- umsindo womphathi ngenxa yeendleko ezingacwangciswanga.
Kuyimfuneko ukwenza uhlahlo lwabiwo-mali kungekuphela kwiinkampani ezinkulu - ngokoqobo kuyo nayiphi na inkampani. Qokelela iimfuno zesoftware kunye nehardware kuwo onke amasebe, ubale umthamo ofunekayo, uthathele ingqalelo amandla otshintsho kwinani labasebenzi (umzekelo, iziko lakho lomnxeba okanye inkxaso yonyuka ngexesha lexesha elixakekileyo kwaye liyancipha ngexesha lesimahla), thethelela iindleko kunye nokuphuhlisa isicwangciso sohlahlo lwabiwo-mali esahlulwe ngokwamaxesha ( ngokufanelekileyo - ngenyanga). Ngale ndlela uya kukwazi ngokuthe ngqo ukuba yimalini na oya kuyifumana kwimisebenzi yakho enzima kunye nokwandisa iindleko.
2. Lusebenzise ngobulumko uqingqo-mali lwakho
Emva kokuba uhlahlo lwabiwo-mali luvunyelwene kwaye lusayinwe, kukho isilingo esihogweni sokusabalalisa kwakhona iindleko kwaye, umzekelo, uthele uhlahlo lwabiwo-mali kwi-server ebizayo apho unokusebenzisa zonke i-DevOps ngokubeka iliso kunye namasango :) Kule meko, unokufumana. ngokwakho kwimowudi yokunqongophala kwezixhobo zeminye imisebenzi kwaye ufumane i-overrun. Ke ngoko, gxila ngokukodwa kwiimfuno zokwenyani kunye neengxaki zeshishini ezifuna amandla ekhompyuter ukusombulula.
3. Phucula iiseva zakho ngexesha
Iiseva ze-hardware eziphelelwe yisikhathi, kunye ne-virtual virtual, azizisi nayiphi na inzuzo kumbutho - ziphakamisa imibuzo malunga nokhuseleko, isantya kunye nobukrelekrele. Uchitha ixesha elininzi, umzamo kunye nemali ekubuyiseleni ukusebenza okulahlekileyo, ekupheliseni iingxaki zokhuseleko, kwezinye iipatches ukukhawulezisa izinto. Ke ngoko, hlaziya i-hardware yakho kunye nezixhobo ezibonakalayo - umzekelo, unokwenza oku ngoku ngokunyusa kwethu , akuyonto ihlazo ukubonisa amaxabiso kwi-Habré.
Ngendlela, ndidibene neemeko ezingaphezu kweyodwa apho i-iron server eofisini yayisisombululo esingafanelekanga ngokupheleleyo: amashishini amaninzi amancinci naphakathi anokusombulula zonke iingxaki esebenzisa amandla abonakalayo kwaye agcine imali eninzi.
4. Lungiselela umndilili wamava omsebenzisi
Fundisa bonke abasebenzisi bakho ukonga umbane kwaye basebenzise iziseko zoncedo ngononophelo. Nantsi imizekelo yokugqithisa okuqhelekileyo kwicala labasebenzisi:
- Ufakelo lweenkqubo zezicelo ezingeyomfuneko “kwisebe lilonke”- abasebenzisi bacela ukufakela isoftware efana neyommelwane wabo kuba bayayifuna, okanye bangenise nje isicelo esifana “neelayisenisi ezi-7 zePhotoshop kwisebe loyilo.” Ngelo xesha, abantu abane basebenza kwisebe loyilo kunye nePhotoshop, kwaye abathathu abaseleyo ngabayili bezakhiwo, kwaye basebenzise kanye kwiinyanga ezintandathu. Kule meko, kungcono ukuthenga iilayisensi ezi-4 kunye nokusombulula iingxaki ezi-1-2 ngonyaka ngoncedo lwabalingane. Kodwa kaninzi eli bali lenzeka ngesoftware yeofisi (ngokukodwa, iphakheji ye-MS Office, efunwa ngumntu wonke ngokupheleleyo). Ngapha koko, uninzi lwabasebenzi banokuphumelela ngabahleli bemithombo evulekileyo okanye iiDocs zikaGoogle ezisebenzayo.
- Abasebenzisi bahlala kwizixhobo ezibonakalayo kwaye batya zonke iindlela eziqeshiweyo-umzekelo, abavavanyi bathanda ukwenza oomatshini abalayishiweyo kwaye balibale ukubacima, kwaye abaphuhlisi abayicekisi le nto. Iresiphi ilula: xa uhamba, cima wonke umntu :)
- Abasebenzisi basebenzisa iiseva zenkampani njengendawo yokugcina ifayile yehlabathi: balayisha iifoto (kwi-RAW), iividiyo, balayisha umculo weegigabhayithi, ngakumbi abo bangekabikho banokwenza iseva encinci yokudlala besebenzisa amandla okusebenza (siyigwebele le nto kwi-portal yenkampani ngendlela ehlekisayo. indlela - isebenze kakuhle kakhulu).
- Abasebenzi abathandekayo ngandlela zonke bazisa isoftware yepirated emsebenzini, kwaye nantsi, izohlwayo, iingxaki kunye namapolisa kunye nabathengisi. Sebenza kunye nokufikelela kunye nemigaqo-nkqubo, kuba baya kukutsala ngaphakathi, nokuba unika iintetho ezintywilayo kwi-canteen yenkampani kwaye ubhale iipowusta ezikhuthazayo.
- Abasebenzisi bakholelwa ukuba banelungelo lokufuna nasiphi na isixhobo abasifumana sifanelekile. Ke, kwindawo yam yomkhosi bendiqeshe iTrello, Asana, Wrike, Basecamp kunye neBitrix24. Ngenxa yokuba umphathi weprojekthi ngamnye ukhethe imveliso efanelekileyo okanye eqhelekileyo kwisebe lakhe. Ngenxa yoko, izisombululo ze-5 zixhaswa, iithegi ze-5 ezahlukeneyo zexabiso, ii-akhawunti ze-5, iindawo ze-5 ezahlukeneyo zemarike kunye nokulungiswa, njl. Akukho kudityaniswa, umanyano okanye isiphelo-to-ekupheleni automation kuwe - epheleleyo hemorrhoids cerebral. Ngenxa yoko, ngokuvumelana nomphathi jikelele, ndavala ivenkile, ndakhetha u-Asana, ndancedisa ukufuduka idatha, ndaqeqesha abalingane bam abanobukrakra ngokwam kwaye ndagcina imali eninzi, kuquka umgudu kunye neentsholongwane.
Ngokubanzi, thethathethana nabasebenzisi, ubaqeqeshe, uqhube iinkqubo zemfundo kwaye uzame ukwenza umsebenzi wabo kunye nomsebenzi wakho ube lula. Ekugqibeleni, baya kukubulela ngokugcina izinto ngokufanelekileyo, kwaye abaphathi baya kukubulela ngokunciphisa iindleko. Ewe, wena, othandekayo wam uHabr pros, mhlawumbi uqaphele ukuba isisombululo kwiingxaki ezidwelisiweyo ayisiyonto ngaphandle kokusekwa kokhuseleko lolwazi lwenkampani. Kule nto, umbulelo okhethekileyo kumlawuli wenkqubo (awukwazi ukuzibonga ...).
5. Hlanganisa ifu kunye nezisombululo zedesktop
Ngokubanzi, ngokusekelwe kwinto yokuba ndisebenzela umboneleli wokubamba kwaye ekupheleni kwenqaku ndizele umnqweno wokukuxelela malunga nokuthengiswa okupholileyo komthamo weseva kwiinkampani zaluphi na ubungakanani, kufuneka ndizulise iflegi kwaye ndikhwaze " Konke emafini!” Kodwa ke ndiya kona ngokuchasene neziqinisekiso zam zobunjineli kwaye ndiza kujongeka njengomthengisi. Ke ngoko, ndiyakubongoza ukuba uwusondeze lo mbandela ngobulumko kwaye udibanise izisombululo zamafu kunye nedesktop. Ngokomzekelo, unokuqasha inkqubo ye-CRM yefu njengenkonzo (i-SaaS), kwaye ngokwencwadana ixabisa i-ruble ye-1000. ngomsebenzisi ngamnye ngenyanga - iipennies nje (ndiya kushiya umba wokuphunyezwa, oku sele kuxoxwe ngoHabré). Ngoko, kwiminyaka emithathu uya kuchitha i-ruble ye-10 kubasebenzi abayi-360, kwi-000 - 4, kwi-480 - 000, njl. Ngexesha elifanayo, unokuphumeza i-CRM yedeskithophu ngokuhlawula iilayisensi ezikhuphisanayo (+5 ukonga) malunga ne-600 eyiwaka elingange-ruble. kwaye uyisebenze njenge-photoshop efanayo. Ngamanye amaxesha inzuzo kwixesha le-000-100 iminyaka iyamangalisa ngokwenene.
Kwaye ngokuchaseneyo, ubugcisa belifu buhlala buvumela ukuba ugcine kwi-hardware, imivuzo yeenjineli, imiba yokukhusela idatha (kodwa ungagcini kuzo zonke!), kunye nokulinganisa. Izixhobo zamafu zilula ukudibanisa kunye nokuqhawula, iindleko zefu aziweli kwiinkcitho ezinkulu zenkampani - ngokubanzi, kukho iinzuzo ezininzi. Khetha izisombululo zamafu xa isikali, i-agility, kunye nokuguquguquka kunengqiqo.
Bala, udibanise kwaye ukhethe ukudibanisa okuphumelelayo - andiyi kunika iresiphi yendalo yonke, bahluke kwishishini ngalinye: abanye abantu bawashiya ngokupheleleyo amafu, abanye bakha ishishini labo lonke emafini. Ngendlela, ungaze unqabe uhlaziyo lwesoftware (nangona ihlawulwe) - njengomthetho, abaphuhlisi besoftware yesicelo seshishini bakhupha iinguqulelo ezizinzileyo nezisebenzayo.
Kwaye omnye umthetho wesoftware: lahla isoftware yakudala ezisa ngaphantsi kunokusebenzisa ukugcinwa kunye nenkxaso. Ngokuqinisekileyo kukho i-analogue kwimarike esele ikhona.
6. Kulumkele ukuphindaphinda iSoftware
Sele ndithethe ngeenkqubo ezintlanu zolawulo lweprojekthi kwi-zoo yam ye-IT, kodwa ndiya kuzibeka kumhlathi ohlukileyo. Ukuba uyala isofthiwe ethile, khetha isofthiwe entsha - ungalibali ukuyeka ukuhlawula endala, fumana iinkonzo ezintsha zokubamba - ukuphelisa isivumelwano kunye nomnikezeli omdala, ngaphandle kokuba kukho ukuqwalaselwa okukhethekileyo. Beka iliso kwiiprofayili zokusetyenziswa kwesoftware yomqeshwa kwaye ulahle isoftware engasetyenziswayo nephindaphindwayo.
Kuya kulunga ukuba unenkqubo yokubeka iliso kunye nokuhlalutya isoftware efakiweyo - ngale ndlela unokubona ukusebenza ngokuphindiweyo kunye neengxaki ngokuzenzekelayo. Ngendlela, olu hlobo lomsebenzi lunceda inkampani ukuba iphephe ukuphindaphinda kunye nokuphinda idatha - ngamanye amaxesha ukukhangela ukuba ngubani owenze impazamo kuthatha ixesha elininzi.
7. Coca isiseko sesicelo sakho kunye neeperipherals
Ngubani obala ezi zinto zisetyenziswayo: iikhatriji, ii-flash drives, iphepha, iitshaja, ii-UPS, iiprinta, njl. iidiski zetyhubhu. Kodwa ngelize. Qala ngephepha kunye nabashicileli - ukuhlalutya iinkangeleko zoshicilelo kwaye wenze uthungelwano lwabashicileli okanye i-MFPs kunye nofikelelo loluntu, uya kumangaliswa ukuba lingakanani iphepha kunye neekhatriji onokuthi uzigcine kwaye zingakanani iindleko zokushicilela iphepha elinye liya kuncipha. Kwaye hayi, oku akusiyo imali, oku kukulungelelaniswa kwenkqubo ebalulekileyo. Akukho mntu ukwalela ukuprinta kwamaphepha exesha kunye nezincoko kwizixhobo zeofisi, kodwa iincwadi zokuprinta onokuthi uzithengele okanye ungafuni ukuzifunda kwiscreen zininzi kakhulu.
Okulandelayo, soloko unesibonelelo sezinto ezityiwayo ozithengayo kubaboneleli ngesaphulelo, ukuze xa unengxaki ngezixhobo, ungathengi ngamaxabiso axhomis’ amehlo kwimarike yetekhnoloji ekufutshane. Beka esweni ukuhla kwexabiso kunye nokuguga, gcina iirekhodi kwaye wenze ingxowa-mali yokutshintsha - oko kukuthi, luluvo oluhle ukuba nengxowa-mali yokutshintsha izixhobo zeofisi ezisisiseko. Ngenxa yokuba awuyi kunconywa ngexesha lokuphumla emsebenzini, oku kukulahlekelwa yimali, ngakumbi kwiinkampani zokurhweba kunye neenkonzo.
Ngokuphathelele kwiziseko zoncedo, kukho izinto ezimbini eziphambili zeendleko: i-Intanethi kunye nonxibelelwano. Xa ukhetha umboneleli, jonga ukunikezelwa kweepakethe, funda iinkwenkwezi kwiirhafu, ubeke ingqalelo kumgangatho wonxibelelwano kunye ne-SLA. Abanye abalawuli bagqiba ekubeni bangazikhathazi kwaye bathenge, umzekelo, i-IP telephony kwiphakheji ene-PBX ehlawulwayo ebonakalayo, apho ukubhaliswa kwenyanga kukhishwa kwakhona. Musa ukuvila, thenga i-traffic kuphela kwaye ufunde ukusebenzisana ne-Asterisk - le yeyona nto ibhetele eyenziwe kwintsimi ye-VATS kunye nesisombululo esiphantse singabi nangxaki kwiingxaki zoshishino zamashishini amancinci naphakathi (ukuba unayo izandla ngqo).
8. Bhala kwaye wenze imiyalelo yabasebenzi
Iyonqena kwaye iyimfuneko. Okokuqala, kuya kuba lula kuwe ukuba usebenze, kwaye okwesibini, ukulungelelaniswa kwabatsha kuya kuba nzima. Okokugqibela, wena ngokwakho uya kwazi ukuba isiseko sakho sihlaziyiwe, sicocekile kwaye sinocwangco olugqibeleleyo. Qamba imiyalelo yokhuseleko, iincwadana ezimfutshane zabasebenzisi, ii-FAQs, zichaza imithetho nemimiselo yokusetyenziswa kwezixhobo zeofisi. Imiyalelo ekhoyo iqinisekisa ngakumbi kunamagama; unokuhlala ujikela kuyo. Ngale ndlela, ungathumela ikhonkco kuxwebhu kuwo nawuphi na umbuzo ofanelekileyo kwaye ungamkeli ingxabano "andilumkiswanga". Ngale ndlela uya kusindisa kakhulu ekususeni iimpazamo.
9. Sebenzisa iinkonzo zangaphandle
Nangona inkampani yakho inesebe le-IT elipheleleyo okanye, ngokuchaseneyo, isiseko esincinci, akukho ntloni ekusebenziseni iinkonzo zangaphandle. Kutheni ungafumani iinkonzo zeengcali ezinkulu, ezikhethekileyo kwinto enzima, ngemali encinci, oko kukuthi, ngaphandle kokuqesha ingcali enjalo kubasebenzi. Ngaphandle kwezinye ze-DevOps, iinkonzo zokuprinta, ulawulo lwewebhusayithi exakekileyo, ukuba unayo, inkxaso kunye neziko lokufowuna. Ixabiso lakho aliyi kuncipha ngenxa yoku; ngokuchaseneyo, uya kufumana ubuchwephesha obongezelelweyo kwicandelo loqhagamshelwano kunye neekontraka zeqela lesithathu.
Ukuba umphathi wakho ucinga ukuba ukukhuphela ngaphandle kuyabiza, vele umcacisele ukuba yimalini ekuya kufuneka ahlawule ingcali ezinikeleyo. Iyasebenza ngokwenene.
10. Musa ukubandakanyeka kumthombo ovulekileyo kunye nophuhliso lwakho
Ndiyinjineli, ndingumthuthukisi kwixesha elidlulileyo, kwaye ndikholelwa ngokuqinisekileyo ukuba ngumthombo ovulekileyo ogcina ihlabathi - zithini iindleko zamathala eencwadi, iinkqubo zokubeka iliso, iinkqubo zokulawula iseva, njl. Kodwa ukuba inkampani yakho ithatha isigqibo sokuthenga umthombo ovulekileyo weCRM, ERP, ECM, njl. okanye umphathi uyakhwaza entlanganisweni ukuba uya kukruna ityala lakho, gcina inqanawa, iya kwiingqaqa. Nazi iingxoxo omawume ngazo ebusweni benkokeli ephefumlelweyo ngejongo elivuthayo:
- umthombo ovulekileyo awuxhaswanga kakuhle ukuba yindawo yokugcina yoluntu okanye kubiza kakhulu ukuxhasa ukuba umthombo ovulekileyo ovela kwiinkampani (DBMS, suites ofisi, njl.) - uya kuhlawula ngokoqobo yonke imibuzo, isicelo kunye netikiti;
- ingcali yangaphakathi yokuhambisa imveliso yomthombo ovulekileyo wangaphakathi iya kuba yindleko kakhulu ngenxa yokunqaba kwayo;
- ukuphuculwa komthombo ovulekileyo kunokuthintelwa kakhulu lulwazi, izakhono, okanye kwaneelayisensi;
- Kuya kukuthatha ixesha elide ukuqala ngomthombo ovulekileyo kwaye kuya kuba nzima kakhulu kuwe ukuba ulungelelanise iinkqubo zoshishino.
Ngokungathandabuzekiyo, ukuphuhlisa eyakho linyathelo elide kwaye libiza kakhulu? Ngokusuka kumava am, ndingatsho ukuba kuthatha iminyaka emithathu ubuncinci ukwenza iprototype esebenzayo ehlangabezana neemfuno zeshishini kwaye ivumela abasebenzisi ukuba bayisebenzise. Kwaye kuphela ukuba uneqela elilungileyo labadwelisi benkqubo (ungajonga imivuzo kwi "Sangqa sam" - izigqibo ziya kuza kuwe).
Ngoko ndiya kuba banal kwaye ndiphinde: qwalasela zonke iinketho.
Ke, mandishwankathele ngokufutshane ukuqinisekisa ukuba andilibalanga nto:
- ukubala imali - thelekisa iinketho ezahlukeneyo, uthathele ingqalelo izinto, uthelekise;
- sizame ukunciphisa ixesha lokubonelela kunye nokuqeqesha abasebenzisi, ukunciphisa umngcipheko "wokungenelela kwesidenge";
- zama ukudibanisa kunye nokudibanisa iteknoloji - uyilo oluhambelanayo kunye nokuphela kokuphela kwe-automation yenza umehluko;
- utyalo-mali kuphuhliso lwe-IT, musa ukuhlala neetekhnoloji eziphelelwe lixesha - baya kunya imali;
- lungelelanisa imfuno kunye nokusetyenziswa kwezixhobo ze-IT.
Unokubuza - kutheni ugcine imali yabanye abantu, ekubeni iofisi ihlawula? Umbuzo osengqiqweni! Kodwa ukukwazi kwakho ukwandisa iindleko kunye nokulawula ii-asethi ze-IT ngokufanelekileyo ngokuyintloko ngamava akho kunye neempawu zakho njengengcali. Sonke siyayazi indlela yokwenza ilekese kwizinto ezilahliweyo apha :)
У njengesizathu esibalaseleyo sokuphucula ubunakho benyani. Ngena, jonga, khetha - bambalwa kakhulu abaseleyo kude kube yi-30 ka-Epreli.
Kwabanye - bendabuko I-10% isaphulelo usebenzisa ikhowudi ye-promo habrahabr10.
umthombo: www.habr.com