Imibutho enamasebe aliqela kungekudala okanye kamva kufuneka ikhethe isicombululo esinokuxhasa uthungelwano lwemfonomfono olunye lonxibelelwano phakathi kwamasebe asemagqagaleni.
Izinto eziphambili ezichaphazela ukhetho lwenkampani:
- akukho ntlawulo yokufowuna phakathi kweeofisi;
- ukunyamezela impazamo kunye nokuthembeka kwesisombululo;
- unxibelelwano lwelizwi olukumgangatho ophezulu;
- akukho kulahlekelwa lixesha xa unxibelelana nezinye iiofisi.
Uninzi lwee-IP-PBX zanamhlanje zixazulula ingxaki kwinqanaba elisisiseko: umzekelo, umqeshwa waseYekaterinburg unokuhlala ebiza oogxa baseMinsk okanye eKrasnodar mahhala. Ubunzima obuphambili buya kufumaneka kwiinkcukacha. Umzekelo, abasebenzi abayi kubona isimo seenombolo zokwandiswa kwezinye iiofisi, abayi kukwazi ukudlulisela umnxeba kumlingane osuka kwesinye isixeko, isicelo esingenayo asiyi kufakwa kumgca oqhelekileyo, njl. njl. Oku kudala iingxaki xa izigaba ezahlukeneyo zenkqubo yoshishino efanayo zenzeka kwiiofisi ezahlukeneyo, kwaye kwimeko yamaziko onxibelelwano asasazwayo asombulula ingxaki enye eqhelekileyo.
Imibuzo efanayo kunye nezinye iingxaki ezininzi zisonjululwa ngempumelelo kusetyenziswa isoftware ye-3CX IP-PBX ebekwe kwiseva yomthengi okanye efini:
- ukudibanisa amanani angaphakathi kuzo zonke iiofisi kwiplani yeenombolo ezifanayo (kunye nakuphi na ukucazululwa ngokwamaqela nangaluphi na ulandelelwano) okanye, ngokuchaseneyo, ukufakwa kwazo kwiiplani zamanani ezahlukeneyo, ukuba iinkqubo zoshishino zifuna oko;
- ukufowunela kumaqela kumasebe ahlukeneyo;
- I-IVR eyodwa ngaphakathi kwesicwangciso senani eliqhelekileyo;
- ifowuni yokupaka ngaphakathi kweplani yenombolo ekwabelwana ngayo;
- ukudluliswa kwefowuni ngaphakathi kweplani yenombolo ekwabelwana ngayo;
- Ubume beBLF bubonakala kubo bonke abasebenzisi.
Makhe sijonge inqaku lokugqibela sisebenzisa umzekelo othile. Xa usebenzisa ii-PBX ezingakwazi ukudlulisa i-status komnye nomnye, yile nto intsimi yamaqhosha e-DSS kunye ne-BLF kwifowuni ye-Yealink SIP-T48G ibonakala ngathi, kubandakanywa amanani avela kwiofisi "yekhaya" nakwezinye iidolophu:
Amanani abalingane abangaphandle kwedolophu abe ngwevu kwaye nestatus zabo aziboniswa. I-3CX iyisombulula ngempumelelo le ngxaki nayo. Iya kujongeka ngolu hlobo, ngaphandle kwamaxabiso angwevu:
Kukho ezinye iingenelo ezininzi xa usebenzisa isoftware ye-IP-PBX (3CX) kwinethiwekhi yesebe kunotshintshiselwano lwefowuni yehardware:
- akukho endleko zolungiselelo: akukho mfuneko yokusasaza ngokwasemzimbeni ii-PBX βzentsimbiβ kuzo zonke iiofisi;
- akukho mfuneko yabasebenzi abongezelelweyo: Ukwakhiwa kwendawo ekude kuphelisa imfuneko yokuba kubekho unonjineli oqeqeshiweyo kwiofisi yesebe;
- uqwalaselo ekupheleni ukuya ekupheleni: I-3Π‘Π₯ inengqiqo yokuphela kokumisela i-IP-PBX (iziko lekhompyutha eliqhelekileyo), kanti xa usebenzisa ii-PBX ezininzi ze-hardware, izicwangciso ezifanayo azikwazi ukuphunyezwa ngokomgaqo;
- ukuseta lula: ukuseta i-3CX kulula kakhulu ngenxa ye-interface yolawulo olulodwa (ulawulo oluvela kwifestile enye);
- ukubekwa esweni kweziseko zophuhliso: I-3CX ikuvumela ukuba ubeke iliso kwiziseko zophuhliso kwinethiwekhi yesebe esasazwayo (izimo ze-trunks zangaphandle kunye nemigca yangaphakathi, umthwalo wemithombo, ukugawulwa kwemithi) kwaye uthumele izaziso ze-imeyile kwiziganeko ezithile;
- uphuculo lwenkqubo lula: enkosi kwi-3CX, ukutshintshwa ngokuthe ngcembe ukusuka kwinethiwekhi yefowuni yakudala ukuya kunxibelelwano lwe-IP lwangoku kunye nonxibelelwano lwevidiyo lugudile kwaye alukho ntlawulo ingaphezulu; Ukuphuculwa kwe-PBX kunye nokuhlanganiswa kwazo zonke iziteshi eziyimfuneko (i-SIP, i-E1, i-PSTN, njl.) inokwenziwa nangaliphi na ixesha kunye naliphi na inani lamaxesha.
Ukuthetha malunga nokusebenzisa i-3Π‘Π₯ kwiiofisi ezininzi, siya kuqwalasela iimeko ezimbini eziphambili:
- enye "enkulu" ye-IP-PBX ye-pool yonke yababhalisi;
- eyakhe "encinci" IP-PBX kwisebe ngalinye.
Kukho ukungafani kobugcisa kunye nezoqoqosho ekuphunyezweni kwezi meko.
iindleko
Makhe sithathele ingqalelo umbutho oneofisi esembindini yabasebenzi abali-100, amaziko onxibelelwano amabini kubasebenzi abangama-20 kwimimandla, kunye neziko elikude le-R&D yeenjineli ezingama-50.
Xa ufaka i-IP-PBX enye, kuyimfuneko ukuqwalasela inani labasebenzi (malunga ne-200), ubuninzi beefowuni (amaziko ocingo) kunye nokusebenza okufunekayo kwiziko leefowuni. Iimfuno zidibene nelayisenisi ye-3CX Enterprise yeefowuni ze-64 ngaxeshanye kunye nexabiso eliqikelelwayo lokuthengisa le-ruble ye-326 ngonyaka.
Kwimeko ye-IP-PBX esasazwayo, unokuhlangabezana nenyaniso yokuba amanye amasebe aya kufuna isethi epheleleyo yemisebenzi, ngelixa abanye baya kufuna kuphela amandla asisiseko (inani elincinci leefowuni, ngokukodwa iifowuni eziphumayo). Uqikelelo lokubala luya kuba ngolu hlobo lulandelayo:
Kukho ukugcinwa kwe-ruble ye-73 ngonyaka.
Ukuba siqwalasela umzekelo olula - iiofisi ezimbini ezifanayo ngokupheleleyo - uya kuqaphela ukuba, umzekelo, ii-IP-PBX ezimbini ezineefowuni ezili-16 ngaxeshanye zibiza i-11,5% ngaphantsi kwe-IP-PBX enye ene-32 OBs.
Ukuphunyezwa kobugcisa
Kuyo yomibini imizekelo yokuqala neyesibini, inani lezithintelo kufuneka lithathelwe ingqalelo:
- imfuneko yokuqwalasela ii-IP PBX ezimbini (iindleko ezongezelelweyo kunye nexesha linokufuneka);
- akunakwenzeka ukulawula ukuhanjiswa komthwalo. Ngokomzekelo, kwiiofisi ezimbini kwiindawo zamaxesha ahlukeneyo azikho iifowuni ezingaphezulu kwe-100 ngaxeshanye zizonke, kwaye ngokwahlukileyo (ngexesha lomthwalo ophakamileyo ongahambelani ngexesha) - 80.
Enye yeenzuzo zokusebenzisa ii-IP PBX ezininzi kwiiseva ezahlukeneyo kukunyuka okunokwenzeka kokunyamezela impazamo yenkqubo iyonke. Ukuba umncedisi uyasilela okanye akukho intanethi kwelinye lamasebe, abanye baya kukwazi ukunxibelelana omnye nomnye ngezinye iindlela. Kule meko, imigca yangaphandle inokuthi iqwalaselwe ngokuzimeleyo.
isiphelo
Kungakhathaliseki ukuba isicwangciso soqhagamshelwano, i-3Π‘Π₯ inikezela umsebenzisi ngokusebenza okubanzi, kubandakanywa iinketho ezikhethekileyo kwiindawo ezahlukeneyo zoshishino (umzekelo, iihotele kunye namaziko ocingo).
Ukongeza, ukukwazi ukuqhuba iinkomfa zewebhu kunye nabathathi-nxaxheba be-250, kunye nemisebenzi eluncedo kubasebenzi beselula, yenza izisombululo ze-3CX zibe nomtsalane kakhulu kwiinkampani zanamhlanje ezisebenzisa ngokusebenzayo izixhobo zonxibelelwano ezimanyeneyo. Ngaloo ndlela, inkqubo yonxibelelwano yenkampani esekelwe kwizisombululo ze-3CX ibonelela ngokudityaniswa kotyalo-mali kunye nomthamo wemisebenzi ekufuneka isonjululwe.
Ngabasebenzisi ababhalisiweyo kuphela abanokuthatha inxaxheba kuphando. , ndiyacela.
Yiyiphi iPBX oyisebenzisayo?
-
61,5%Isoftware8
-
30,8%"Intsimbi"4
-
7,7%Virtual1
Bangama-13 abasebenzisi abavotileyo. Abasebenzisi abangama-4 abakhange.
umthombo: www.habr.com