Mholo! Igama lam ngu-Evgenia Goleva, ndinike intetho kwi-TeamLeadConf malunga nempendulo kwaye ndifuna ukwabelana nawe ngokubhaliweyo kwayo kwamahhala. Ndisebenzisa iprojekthi eyahluke ngokupheleleyo, ndikwazile ukufundisa iinjineli ukuba zinike ingxelo ngcono kunangaphambili. Ukwenza oku, kwakungafuneki nje ukuchaza ixesha elide kwaye ngononophelo "kutheni kwaye njani," kodwa kunye nokulungelelanisa iindlela ezininzi kwiprojectile phantsi kolawulo olulumkileyo kunye nenkxaso ethambileyo. Umendo wawungelula, ugcwele iiraki kunye neebhayisekile, kwaye ndiyathemba ukuba ezinye iingcinga kunye neendlela ezingabonakaliyo ziya kuba luncedo kwabo bangathanda ukufaka inkcubeko yempendulo ephilileyo kwiqela labo.

Namhlanje ndithetha njengomntu ofundisa abantu abadala iminyaka engaphezu kwe-10. Kwaye ndiyazi kakuhle ukuba impendulo sesona sixhobo sokufunda kunye nenkuthazo. Kutheni ifuneka, injani, kwaye ndikwazile njani ukufundisa abasebenzi ukuba banike ingxelo ngokuchanekileyo sisihloko sengxelo yam namhlanje.

Inkampani yethu iqeshe abasebenzi bexesha elizeleyo abangamawaka angama-4.5, abangama-300 kubo ziingcali ze-IT. Kutheni sifuna ezininzi kangaka? Impendulo ilula: ILamoda inayo phantse yonke into uphuhliso - lwangaphakathi. Sizenza ngokuzenzekelayo iinkqubo ze-warehouse enkulu, ukuhanjiswa kwiidolophu ze-600 eRashiya, amaziko amathathu eefowuni kunye ne-studio yethu yeefoto - zonke zisebenza kwiinkqubo esiziphuhlisayo ngaphakathi kwethu, kuba asifumananga isisombululo esifanelekileyo kwimarike.

Kwaye, ewe, ingxaki yeklasikhi ihlala ivela - uninzi lwezi ngcali aziniki mpendulo kubalingane babo konke konke, okanye musa ukuyinika ngendlela ebesingathanda ngayo. Ngezantsi ndiza kuzama ukukuxelela ukuba kutheni le nto isenzeka, kutheni imbi, kwaye ingalungiswa njani.

Inkuthazo yeNjineli

Ukuqala, ndifuna ukuthetha amagama ambalwa malunga nokuba kutheni ndinikela ingqalelo kakhulu kwizakhono zokuphendula zabasebenzi bethu. Yintoni ekhuthaza iinjineli kumsebenzi wazo? Kubalulekile kubafana bethu eLamoda ukuba benze izinto ezipholileyo, benze izigqibo ngokwabo kwinkqubo, kwaye ekugqibeleni bafumane ukuvunywa koogxa babo. Ngokumalunga nendlela efanayo achaza ngayo inkuthazo yabasebenzi bobukrelekrele bakhe ingxelo UDan Pink, umcebisi weshishini owaziwayo kunye nombhali weencwadi malunga nendlela yangoku yokukhuthaza ishishini.

Umgangatho wempendulo evela koogxa ubukhulu becala umisela icandelo lesithathu lenkuthazo yobunjineli-ukufumana ukuqatshelwa.

Kodwa, masinyaniseke, umntu udla njani ukunika ingxelo ngaphandle koqeqesho olulodwa? Uhlala egxeka, akafane adumise kwaye agwebe ngaphandle kokuqonda. Kuyavela ukuba ingxelo enjalo ayibakhuthazi ngokwenene abanye kwaye, ngaphezu koko, ihlala ikhokelela kwiingxabano.

Ukufumana rhoqo ingxelo enjalo evela kwiqela lakhe elikhokelayo, injineli isabela ngokuqikelelwayo: ukuba akukho ngxelo ilungileyo, ithatha isigqibo sokuba ayixatyiswa. Ukuba akukho ngxelo yophuhliso, uvakalelwa kukuba akukho ndawo yokukhula.

Kwaye wenza ntoni kule meko? Uthi: “Ndiyahamba!”

Iziphumo zicacile: ngelixa sikhangela injineli yokutshintsha, iiprojekthi ziyasilela, umthwalo womsebenzi kwabanye uyanda, kwaye inkampani ichitha imali eninzi ekufumaneni ilungu elitsha leqela.

Ke ngoko isiphelo: kubaluleke kakhulu ukuba luhlobo luni lwempendulo efunyanwa ziinjineli zethu. Oku kuthetha ukuba abo banika ezi ngxelo (sithetha ikakhulu ngabakhokheli beqela) kufuneka bakwazi ukuyenza ngokuchanekileyo. Kutheni kusenzeka ukuba amaxesha amaninzi abakhokheli beqela bangayazi indlela yokunika ingxelo ngokuchanekileyo?

Uba ngumkhokeli weqela njani?

Kulungile xa inkampani ngenjongo yokuphuhlisa iinkokeli zeqela, ibanika ithuba lokufumana zonke izakhono eziyimfuneko zokulawula iqela ngaphambi kokuthatha isikhundla sobunkokeli. Kodwa ngamanye amaxesha kwenzeka ukuba bakhethe lowo ubhala ikhowudi kakuhle kwaye uyayiqonda inkqubo, kwaye amnike inkqubo kunye nomyalelo.

Ngenxa yoko, unokuphulukana nenjineli egqwesileyo kwaye ufumane inkokeli yeqela eliphantsi elingakwaziyo ukumelana noxanduva lwakhe.

Inye kuphela indlela yokuthintela oku - ngenjongo yokufundisa iqela elinokubakho (kwaye elikhoyo) likhokela indlela yokusebenza neqela. Kodwa nalapha yonke into ibonakala ingekho lula.

Iinkokeli zamaqela zilungiselelwe njani ukusebenza nabantu?

Isisombululo esisemgangathweni sabakhokheli beqela loqeqesho kuqeqesho, kwaye amaxesha amaninzi iba lixesha elinye. Kubalulekile ukuqonda ukuba ukukwazi ukunika ingxelo echanekileyo sisakhono esinokuphuhliswa kuphela ngokuziqhelanisa. Ngelishwa, ubuchule abunakuphuhliswa kuqeqesho olunye; eyona nto ingcono, umntu uya kufumana ulwazi lwethiyori, kwaye kuya kufuneka afunde ukuyisebenzisa ngokwakhe, kumsebenzi wokwenene. Imibuzo eya kuvela ngokuqinisekileyo inokubuzwa emva koqeqesho, kodwa iziganeko ezinjalo azihlali zibanjwa, kwaye abantu abafane baye kuzo.

Kwimeko yokufunda ingxelo “kwakamsinyane ekulweni,” imeko iba mandundu ngakumbi kukuba umntu ubonakala efunda nje, kodwa asinakukhangela ukuba uqhuba kakuhle kangakanani na. Kuba kumsebenzi wokwenyani, inkokeli yeqela ihlala inika ingxelo kumqeshwa ngasese (enye-to-enye). Kwaye akukho ndlela yokulungisa, ukucebisa, okanye ukunika ingxelo ngempendulo, kuba oku kwenzeka emva kweengcango ezivaliweyo.

Xa ndandicinga malunga nendlela yokujikeleza kobu bunzima, ingcinga yafika kum: akufanele ndizame ukusongela uqeqesho lwempendulo kwenye iprojekthi eya kusebenza kwifomathi yeklabhu?

Kutheni le nto ifomathi yeklabhu ifaneleke ngcono ukufundisa ingxelo?

1. Ukutyelela iklabhu kukwenza ngokuzithandela, nto leyo ethetha ukuba abo bezayo ngokwenene banenkuthazo yokufunda.

2. Iklabhu, ngokungafaniyo noqeqesho, ayingomcimbi wexesha elinye. Abantu batyelela iklabhu rhoqo kwaye ixesha elide, ngoko abanako ukufumana ulwazi lwethiyori kuphela, kodwa bafunde nendlela yokuyisebenzisa.

3. Kwifomathi yeklabhu, unokulawula inkqubo yokufunda. Umntu unika ingxelo kumntu omnye-on-one, kodwa ngaphakathi kwesakhelo semeko yomdlalo eqwalaselwa ngamanye amalungu eklabhu. Ngoko ke, sinokumnika ingxelo kwaye simncede aphucule ubuchule bakhe.

Iklabhu yeSithethi. Ukufunda ukuthetha esidlangalaleni kunye nokunika ingxelo

Siluphumeze njani kanye uqeqesho kwizakhono zokunika ingxelo eLamoda? Ingxelo isoloko inikwa into ethile; udinga uhlobo oluthile lomsebenzi owenziweyo onokunika ingxelo ngawo. Ngoko ke, uqeqesho lwempendulo lunokudityaniswa neminye imisebenzi.

Ngaloo mzuzu, mna, njenge-DevRel, ndandisebenza kumsebenzi wam oyintloko: Ndandifuna iingcali zethu ukuba ziqale rhoqo ukwenza iintetho kwiinkomfa ze-IT ezaziwa kakhulu. Iingcali ezininzi zaqonda ukuba ukuze zenze oku kwakufuneka ziphucule ubuchule bazo bokuthetha esidlangalaleni. Kwaye, ubukhulu becala kwisiphakamiso sabalingane bam, ndiququzelele iklabhu yezithethi kwinkampani (iLamoda Speakers Club).

Kodwa njengenxalenye yeklabhu yezithethi, siye sasebenza kwizakhono zokuphendula. Ndafundisa abantu ukuba banike ingxelo ngendlela eluncedo kubo. Kwaye wandinceda ndabona kumava obuqu ukuba kutheni ukufumana ingxelo eyiyo kubaluleke kangaka.

Yintoni iLamoda Speakers Club?

Iinjongo eziphambili zeklabhu:
1. Yenza ngokukhuselekileyo
2. Yenza iimpazamo
3. Linge

Ilungelelaniswe njani? Umthathi-nxaxheba ngamnye ulungiselela ingxelo emfutshane kuso nasiphi na isihloko (imizuzu emi-5 yengxelo ngokwayo kunye nenye imizuzu emi-5 yemibuzo). Emva kokuba umthathi-nxaxheba enike ingxelo yakhe, abaphulaphuli bamnika impendulo. Iintlanganiso zeQela zibanjwa kanye kwiiveki ezimbini, kungekho zithethi ezingaphezu kwe-6 kwintlanganiso nganye (iyure iyonke kwiingxelo ngokwazo, enye iyure yokufumana ingxelo). Ukuthatha inxaxheba kukuzithandela.

Impendulo echanekileyo: yintoni na, kwaye njani "ukuthengisa" kwabanye?

Njengoko benditshilo ekuqaleni kwengxelo, ekuqaleni uninzi lwabantu alusebenzisi ingxelo ngeyona ndlela ilungileyo-ukuze ukusuka kwisixhobo esinamandla senkuthazo ijike ibe yinto engathandekiyo kakhulu kulowo unika ingxelo nakulowo uyifumanayo. . Oku kwenzeka ngenxa yolwazi olunganelanga malunga nendlela inkuthazo esebenza ngayo, yintoni kanye kanye enceda abantu baqale ukwenza umsebenzi wabo ngcono.

Ke ngoko, owona msebenzi wam uphambili ibingengokuxelela nje oogxa bam malunga nokuba luhlobo luni lwengxelo echanekileyo, kodwa "nokuthengisa" le ngcamango kubo ukuze baqiniseke ukuba le ndlela ingaqhelekanga yokunika ingxelo isebenza bhetele kune abaziqhelileyo .

Ngoko ke, yeyiphi impendulo efanelekileyo? Yiyiphi ingcamango “esiyithengisayo”?

Makhe siqonde ithini impendulo ekhoyo?.

1. Ezintle nezibi
Impendulo eyakhayo yimpendulo yombuzo othi "Yintoni eyayilungile?" Impendulo engalunganga yimpendulo yombuzo othi "Yintoni embi?"

Kulapha apho bekufuneka ndidlulisele kubafana ukuba ingxelo entle iyimfuneko kakhulu kwinkuthazo, kodwa ingxelo engalunganga ayisebenzi. Kungcono ukunika endaweni yoko ingxelo yophuhliso, ephendula umbuzo othi: “Yintoni enokuphuculwa?”

2. Iluncedo okanye, ngokuchaseneyo, ayikhiyo
Loluphi uhlobo lwengxelo enokugqalwa njengeluncedo?
Oku eyakhayo и ngqo Amanqaku aphendula umbuzo: "Kwenzeke ntoni?", kwaye hayi "Yintoni ebibi?"

Ukunika ingxelo eyakhayo, safunda ukwahlula iimvavanyo zobuqu kunye neemvakalelo zethu kwizibakala. Sonke singabantu, ngoko ke nakumabali obugcisa, iimvakalelo zikwakhona.

3. Ukungabikho
Ewe, oku kukwaluhlobo lwengxelo, kwaye abathathi-nxaxheba bakwazi kakuhle ukuqonda ukubaluleka kwayo ngokuchanekileyo kwiintetho zoluntu. Khawucinge nje: umntu wachitha isiqingatha seyure ngexesha lakhe elungiselela, waya esiteji, wanikela ingxelo - kwaye akazange afumane nto ekuphenduleni. Akukho mibuzo, akukho zimvo, akukho zichaso. Ngeli xesha, ukuqonda kuvela kuye ukuba xa kungekho mpendulo, kubuhlungu. Kuyoyikeka. Oku mhlawumbi ibikukufumanisa kwam okubalulekileyo kokuqala: kwiSpeakers Club, ukuhambisa imfuno yengxelo kuye kwaba lula kakhulu kunokukuchaza ngamagama amatyeli alishumi.

Umntu ongafumani ngxelo, ngenxa yesizathu esithile, ngoko nangoko ucinga ukuba wenze into embi. Bambalwa abantu abacinga ukuba basebakhulu, naxa kukho inzolo yokufa eholweni. Ke ngoko, akufuneki sivumele ukunqongophala kwengxelo xa sifuna ukukhuthaza abasebenzi bethu - kwaye amalungu eklabhu akuqonda kakuhle oku kumava awo.

Ngoko ke, impendulo iyimfuneko kufanelekile, kufuneka ibandakanye entle и ukuphuhlisa amacandelo, kwaye kufuneka ibe luncedo, oko kukuthi eyakhayo.

Ngokuqinisekileyo, le ngcamango yempendulo ihluke kakhulu kwizinto ezininzi ezisetyenziswayo - ukuba yonke into ilungile, akukho nto inokuthiwa, kwaye ukuba kukho into embi, kufuneka igxekwe, ngaphandle kokukhathalela iziphakamiso ezakhayo. Ngoko ke, ndiye ndachaswa ngabanye oogxa bam, yaye kwafuneka “ndibathengisele” ingcamango yengxelo echanekileyo- oko kukuthi, ndibonise ukuba isebenza ngcono kakhulu.

Okulandelayo, ndiza kukuxelela malunga namathandabuzo aphambili awayenawo amalungu eklabhu kunye nendlela endisebenza ngayo nabo.

Ingxaki: ukoyika ukukhubekisa
Into yokuqala kwafuneka ndijamelane nayo. Abantu bayoyika ukunika amagqabaza akhuthazayo nangalunganga. Ingcamango yokuba impendulo ayisetyenziselwa ukunika ingxelo, kodwa kunokuba iphuhlise, ayiqhelekanga kakhulu kwinkcubeko yethu. Ke ngoko, ukunika nokufumana impendulo kuyoyikisa kubantu abaninzi.
Isisombululo: umzekelo womntu kunye nexesha lokuziqhelanisa

Ingxaki: undlongondlongo
Ngokufuthi, xa umntu enikela ingxelo, kubonakala ngathi uzithethelela ngeendleko zomnye umntu. Ijongeka ngolu hlobo: "Ngoku ndiza kukuxelela into ongamele uyenze!" Kwaye ume emhle kakhulu, ngokungathi ungoyena ukrelekrele. Kwaye ke uyazibuza ukuba kutheni bengamphulaphuli kwaye bangavumi ukwamkela izimvo zakhe. Xa ndidibana nabantu abanjalo, kwakubalulekile kum ukuba ndiqonde ngaphakathi kwam ukuba ngokwenene umntu wayelungile, kwaye wayengafuni ukwenza nantoni na embi kuye wonke umntu olapha, kodwa wayekhathalele inyaniso kuphela. Ingxaki yakhe kukuba akakayazi indlela yokudlulisela iingcamango zakhe ngokuchanekileyo. Umsebenzi wam kukumfundisa oku.
Isixazululo: umgaqo othi "wonke umntu uyalingana" kunye nomgaqo othi "ukuba awuzange unike ingxelo, awuyi kunika"
Ndikhumbuze abathathi-nxaxheba ukuba wonke umntu weza kwiklabhu ukuza kufunda isihloko ekungekho mntu waziyo (ukuthetha esidlangalaleni). Ngoko ke, nabani na unokwenza iimpazamo, kwaye uluvo lomntu wonke lubaluleke ngokulinganayo. Sisebenzisa impendulo kwiklabhu ukuba singafumani ukuba ngubani ongcono, kodwa ukwabelana ngamava kunye nokufumana kunye iindlela zokusombulula ingxaki. Ukwenza oku, akuyimfuneko kwaphela ukuxelela abanye ukuba bonke abakho mkhulu.

Kule nkalo, size nomnye umgaqo: ukuba ungathethi, awuniki mpendulo. Kuphela kuxa umntu ebekwizihlangu zesithethi anokuthi aqonde ukuba kunjani. Impendulo yakhe iya kuvakala ngokukhawuleza ngokwahlukileyo kwaye iya kwakha ngakumbi kwaye ibe luncedo.

Ingxaki: ukungafuni ukunika ingxelo eyakhayo
Abanye abantu bakholelwa ukuba impendulo eyakhayo ayifuneki kwaphela. Inkokeli yeqela lelinye lamaqela yeza kum malunga nomyalezo ofanayo: "Ndifuna ukwenza, kodwa andifuni ukunika ingxelo kwabanye."

Isisombululo: ukubonisa ukusebenza kwengxelo eyakhayo
Ukuvavanya ngokuchanekileyo (oko kukuthi, ukuthetha kungekuphela nje malunga nee-minuses, kodwa malunga nee-pluses) kubalulekile; ngaphandle koku, impendulo ayisebenzi nje njengesixhobo sokukhuthaza.

Kwimeko enjalo, ndithanda ukucaphula ibali lomntu owake waba yinkokeli yeqela, waza waba sisikhululo senkonzo. Xa wenza uphononongo lwekhowudi, wayeya kushiya izimvo ezininzi malunga noko kufuneka kulungiswe, kwaye abantu baya kudimazeka. Kwaye wafunda kwindawo ethile inqaku malunga namandla empendulo eyakhayo, apho kwacetyiswa ukuba baxelele abantu oko bakwenzileyo kakuhle emsebenzini wabo. Emva koko waqala ukongeza enye okanye ezimbini izimvo ezilungileyo kuphononongo lwekhowudi nganye. Ngenxa yoko, amagqabaza akhe ayelindelwe ngomdla ophilileyo, njengoko abantu babevakalelwa kukuba umsebenzi wabo wawujongwe kwaye ugwetywe ngokufanelekileyo.

Ingxaki: ukungafuni ukufumana ingxelo eyakhayo
Kwenzeka ukuba umntu ofumana ingxelo akafuni ukuphulaphula ngamandla akhe, ecinga ukuba yinkcitho yexesha. Oku kungenxa yenkcubeko yokuhla kwexabiso ekhoyo kwisithuba se-post-Soviet. Xa sixelelwa ukuba senze into entle, sivala iindlebe, ngelishwa. Kodwa kamsinya nje sakuba sibonisiwe isiphene, sithatha iglasi enkulu yokukhulisa iintloko size sijonge apho. Oko kukuthi, sigxila kuphela kwiingxaki zethu kwaye asiboni uloyiso lwethu.

Ndizamile ukubonisa amalungu eqela ngokuziqhelanisa nendlela anokusebenzisa ngayo ingxelo eyakhayo abayifumanayo ukubanceda baqonde ukubaluleka kwayo.

Isisombululo 1: Ingxelo echanekileyo inceda ukuvavanya iingcamango

Ngoncedo lweempendulo ezilungileyo, unokuvavanya iingcamango. Ngokomzekelo, xa ulungiselela ingxelo, ucinga ukuba esi sibakala siqinisekileyo siya kuthandwa ngumntu wonke sisenokuhamba kakuhle. Kodwa emva koko uva kwingxelo ukuba, ngelixa udwelisa izibonelelo zomsebenzi wakho, akukho mntu wakha wazikhankanya. Emva koko uyaqonda ukuba oku akusiyo ingxabano ebaluleke kakhulu, kwaye kwixesha elizayo uzama ukugxila kwenye into.

Isisombululo 2: Ingxelo encomekayo ikunceda ukuba uqonde ukuba ungabeka phi umzamo kwaye ungawufaki phi.

Umzekelo ovela kumsebenzi weklabhu yethu. Omnye umphathi wesebe unelizwi elizolileyo kwaye wakufumanisa kunzima ukuthetha ngokuvakalayo. Wasebenza kule nto ixesha elide, kwaye ngoku ekugqibeleni waphumelela. Uye wakwazi ukuthetha neholo yonke ngaphandle kombhobho wesandisi-lizwi. Ebudeni beentlanganiso ezintathu zeqela, waxelelwa ukuba isandi sesandi sanele, siviwa kuyo yonke indawo. Yiyo loo nto, ngalo mzuzu unokuyeka kwaye uqhubekele ekuphuhliseni isakhono esilandelayo, ungalibali ukuthembela kumandla akho.

Isisombululo sesi-3: Ingxelo entle ikunceda uphucule izakhono zakho

Kukho iindlela ezimbini zophuhliso:

1. Ukutsala izithuba. Xa umntu echaza ubuthathaka bakhe aze ngandlel’ ithile azame ukubuphucula.
2. Ngokuchasene noko, ukumpompa izakhono ezinamandla. Nangona kukho ubuthathaka, amandla alungile kangangokuba aya kuhlawulela bonke ubuthathaka.

Masithi sele usazi ukuba awukho mhle kakhulu ekucwangciseni intetho yakho yasesidlangalaleni, kodwa ulungile ekuphuculeni xa usebenzisana nabantu. Kulungile, musa ukucwangcisa ngobuchule ukusebenza kwakho, ungakhathazeki. Lungiselela iingongoma eziziintloko, wandule ke uphucule. Sukwenza oko kuya kukuthomalalisa - yenza oko kusebenza kakuhle kuwe. Kodwa ukwenza oko ukwenza ngcono, kufuneka ukwazi ngayo.

Ingxaki: impendulo ecalanye

Andizukudinwa kukuphinda: impendulo echanekileyo sisixhobo esinamandla esisinceda senze umsebenzi wethu ngcono. Kodwa ukuze usebenze, kufuneka ube nenjongo, oko kukuthi, ubandakanye iimbekiselo kuzo zombini iinkalo ezintle zomsebenzi owenziweyo kunye noko kunoku (okanye kufuneka) kuphuculwe. Njengoko ubona, kwakunzima ukuba abantu banike ingxelo eyakhayo, ngoko ngokubanzi ingxelo yayingenanjongo.

Isisombululo 1: "i-pluses ezintathu okanye uvale" umthetho

Ukuze sisebenzise amandla apheleleyo eempendulo ezilungileyo, sazisa omnye umgaqo kwiklabhu: nabani na ongafumani i-3 pluses ekusebenzeni komntu kwaye akakwazi ukuvakalisa kwiimpendulo kufuneka ahlale ethule. Oku kukhuthaze abathathi-nxaxheba ukuba bafumane izinto ezilungileyo ukuze bakwazi ukuthetha. Yile ndlela ingxelo yethu ibe nenjongo ngayo.

Isisombululo 2: Musa ukuzithethelela

Kufuneka ukwazi ukwamkela ingxelo eyakhayo. Kwilizwe lethu, kwakhona ngenxa yenkcubeko yokuhla kwexabiso, abantu bahlala beqala ukwenza izizathu emva kokuba umsebenzi wabo unconyiwe. Njengoko, yonke into yenzeka ngengozi, ibingeyonto yam yonke, bafana. Kwaye jonga ii-disadvantages endizibonayo emsebenzini wam.

Oku akwakhi. Uphuma apha wenze lento uyenzayo. Baya kukuxelela oko bakubonileyo kumsebenzi wakho. Oku kukufaneleka kwakho ngokupheleleyo, kwamkele. Kwaye ukuba kukho into engazange isebenze kakuhle kuwe, akufuneki ukuba uthethe ngayo kwangoko, nokuba awuyiqaphelanga into. Akukho mfuneko yokujonga iintsilelo ngeglasi yokukhulisa; kuluncedo kakhulu ukuvavanya ngokufanelekileyo okuhle kunye nokubi.

Njengoko ubona, yonke le nxalenye yayimalunga nokuthengisa ingcamango yengxelo emihle, kuba kunzima kakhulu ukuba abantu bamkele.

Isishwankathelo secandelo: yintoni endincedayo "ukuthengisa" imibono malunga nempendulo eyiyo?

• Umzekelo wobuqu
• Umgaqo othi "wonke umntu uyalingana"
• Inkcazo kunye nomboniso obonakalayo wendlela eluncedo ngayo ingxelo yenjongo (oko kukuthi, ukuthetha malunga neenzuzo zomsebenzi) - iluncedo kulowo uyinikayo nakulowo uyifumanayo.

Ukuza kuthi ga ngoku, ndithethile malunga nokuba loluphi uhlobo lwempendulo eyona iluncedo, kunye nendlela yokuqinisekisa abanye ngale nto. Ngoku ndifuna ukuthetha ngendlela endenze ngayo inkqubo yokufunda ngokwayo ukuze ndifundise abantu ukunika ingxelo enjalo.

Indlela yokufundisa ukunika ingxelo ethe ngqo

Amaxesha amaninzi akukho ngxelo yaneleyo iinkcukacha ezithile. Umzekelo, bakuxelela ukuba ulungile kwaye wenze yonke into kakuhle. Kulungile, kodwa yintoni kanye kanye endiyenzileyo? Ukusuka kwingxelo enjalo, akucaci kakuhle ukuba yintoni kanye kanye ekufuneka ndiqhubeke ndiyenza ukuze ndiqhubeke ndiphumelela. Ukuba awukwazi ukuchaza ngokuthe ngqo ukuba yintoni elungileyo malunga nomsebenzi womntu, ngoko impendulo yakho ayicacanga.

Imizekelo yengxelo engangqalanga

Ndiyicombulule njani le ngxaki?

1. Chonga izixhobo zovavanyo kunye neendlela. Siye savuma ukuba xa sivavanya ukuthetha esidlangalaleni siya kuba neebhloko ezi-3 ezinkulu, apho kukwakho nezinto ezincinci.

Emva koko siye sabamba intlanganiso efanayo neentloko zamasebe kunye nee-CTO ngesihloko sokuba kutheni sivavanya iinjineli ngokubanzi. Kwaye uyazi, sichithe iyure okanye ezimbini sizama ukulungelelanisa ezi nqobo zovavanyo kunye nolindelo lwethu. Sade sabeka ezi nqobo zokugweba, bekunzima ukutsho ukuba amasebe awohlukeneyo avavanya into enye.

2. Jonga iinkcukacha. Ndicebise ukuthatha amanqaku ngelixa abathathi-nxaxheba bemamele iingxelo zabanye abantu. Ukuba ufuna ukunika ingxelo ethile malunga nokuthetha esidlangalaleni komntu, kuya kufuneka ubhale phantsi isithethi esiphumeleleyo nesingenampumelelo amabinzana / iingxoxo. Ingxelo ecacileyo ifuna iinkcukacha, kwaye akunakwenzeka ukuzikhumbula kuthotho lwamabali angama-2-3 ngokulandelelana. Ukuba awuthathi amanqaku ngexesha lomsebenzi weqela lakho: abavavanyi, abahlalutyi, abaphuhlisi, ngoko awuyi kukhumbula iinkcukacha kamva, oku kuthetha ukuba awuyi kukwazi ukunika ingxelo ethile.

3. Thetha ngokwakho. Ngamanye amaxesha impendulo iyamfiliba kwaye igutyungelwe luvavanyo ngokubanzi olufana "le ngxoxo ibingakholeleki." Yima, kutheni le nto ingazange ikuqinisekise? Thetha ngokwakho, musa ukuzifihla emva kwe-abstract "thina". Oku kukwathetha imfuneko yokuhlola iimvakalelo zabanye. Le nto ayizange ikukholelwe, kodwa abanye basenokuba nembono eyahlukileyo ukuba ubabuza ngayo. Ngoko ke, ndafundisa abantu ukuba bangathethi egameni lomntu wonke, yaye maxa wambi babuze ngeemvakalelo zabanye.

4. Musa ukwamkela izimvo, kodwa zithathele ingqalelo. Akuyomfuneko ukuphendula kuyo yonke ingxelo. Njengokuba, le yinyaniso, le yinyaniso kwigunya eliphezulu, kwaye ndiya kuyamkela ngoku kwaye ndiye kuyisebenzisa! Hayi, olu luluvo nje lomntu omnye. Mhlawumbi uyingcali okanye umphathi wakho - ngoko kufuneka uthathele ingqalelo uluvo lwakhe, kodwa awunyanzelekanga ukuba uwamkele ngokupheleleyo. Kwaye oku kuyinxalenye yenkcubeko yokhuseleko esiyidalile ngaphakathi kweklabhu - umntu unelungelo lokunqwala, kodwa azenzele isigqibo malunga nokuba uya kutshintsha ntoni ekusebenzeni kwakhe kunye nokuba yintoni na.

5. Cinga ngenqanaba. Sinomhloli oye waba nenkampani iminyaka eyi-6 kwaye uye wavavanya yonke inkqubo yangaphakathi eyake yabakho. Ungumvavanyi ophum’ izandla, ngoko uye waqulunqa uludwe olunamanqaku angama-28 ukuze avavanye indlela asebenza ngayo aze asoloko eyilandela.

Oku kuye kwaba luncedo kakhulu, kuba kusafanele kuthathelwe ingqalelo inqanaba lomntu esinikela kuye ingxelo. Ekuqaleni savuma ukuba sineebhloko ezi-3 zokuvavanya. Kwabaqalayo, isiseko ekufuneka bahlolwe ngayo yibhloko yokuqala (ngokumalunga nesakhiwo sentetho). Umntu akakaqondi ukuba uthetha bani na; yintoni kanye kanye awayefuna ukuyithetha; isiphelo asicacanga, njl. Ukuba umntu akakayiqondi le nto, kutheni ke kufuneka amxelele ukuba unonxibelelwano oluncinci nabaphulaphuli? Loo ngxelo ayisayi kuba luncedo kuye, ekubeni engekayiqondi. Ekufundeni, kubalulekile ukuhamba ngokuthe gqolo, ngamanyathelo amancinci. Ke ngoko, ndicele umvavanyi ukuba azilinganisele kwiibhloko zethu zovavanyo ezintathu kwaye anike ingxelo ngokusekwe kwinqanaba lomntu ebevavanya ingxelo yakhe. Ngenxa yoko, waqalisa ukwenza iingcebiso ezinzulu nezinomdla ngakumbi malunga nendlela izinto ezinokuthi ziphuculwe ngayo, kwaye impendulo yakhe yaba luncedo ngakumbi ngenxa yokuba kugxininiswa kwezona ngongoma zibalulekileyo nezifikelelekayo ngokulula.

6. Umgaqo wepleyiti ezintathu. Xa abantu aba-5 bekunika ii-plus ezi-3 kwindawo nganye, kuye kuvele kuninzi kakhulu. Uzama ukukuthathela ingqalelo konke oku kwaye uyisebenzise kwangoko kwaye ujike ube yijuggler enamacwecwe amaninzi kakhulu. Xa ulungiselela intsebenzo nganye, khetha kuphela izakhono ezi-2-3 oya kuziphucula kwaye wenze ngokugxila kuzo. Kwixesha elizayo, gxininisa kwezinye izakhono. Ngale ndlela uya kuphucula umphumo kuyo yonke i-iteration.

7. Phuhlisa ubuchule. “Musa ukujonga izilayidi ezisemva kwakho,” utsho umntu onika ingxelo. Kwaye impendulo enengqiqo iza kuye: "Ndimele ndenze ntoni endaweni?" Umntu onikela ingxelo ufuna ngokunyanisekileyo ukumnceda xa esithi: “Musa ukuyenza loo nto!” Kodwa umntu wesibini akanalo ulwazi olwaneleyo kunye namava okuza nokutshintshwa kwesenzo "esinqatshelwe".

Indlela yokuphuhlisa isakhono?

1. Yabelana amava akho.
2. Ukutsala amava abathathi-nxaxheba.

Andibangi ukuba ndiyingqwele yokuthetha esidlangalaleni mna. Ndinamava amancinci kunomnye wabathathi-nxaxheba, kodwa amava ewonke abathathi-nxaxheba abahlanu aya kuba ngaphezulu kunam. Kwaye ndiyabuza: “Uyenza njani le nto? Ubuya kwenza ntoni kule meko? Ukuba ubunikela le ngxelo, luluphi usukelo obuya kuzibekela lona?” Apha wonke umntu akanazo iimpendulo zakhe kuphela, kodwa neempendulo zabanye abathathi-nxaxheba.

Indima yam apha kukuqinisekisa izimvo. Maxa wambi umntu uthetha ngokuthe ngqo, yaye oko kumsebenzelayo akuyi kubasebenzela abanye. Okanye ndiyazi ukuba isiphakamiso sinokubangela ingozi. Emva koko ndithi uluvo lwam, kodwa ushiye isigqibo kubathathi-nxaxheba.

Ke ngoko, senze omnye umthetho kwiklabhu: Ukuba awuyazi, cela iingcebiso. Kwaye ndiyithanda kakhulu, kuba xa umntu, umzekelo, engazi ukuba sesiphi isihloko anokuthetha ngaso, unokuza nje kwincoko yeqela le-Speakers ngokubanzi aze abuze: “Uqhubana njani no-X? Wenza ntoni ukuba u-Y?" Ngenxa yokuba sikwazile ukwakha umoya okhuselekileyo ngaphakathi, abantu aboyiki ukubuza imibuzo, nokuba babonakala beziziyatha.

Ukushwankathela: yintoni, ngenxa yoko, inceda ukufunda?

Ngokufutshane kakhulu, isikimu sokusebenza kwizakhono zokunika ingxelo esifike kuso singabhalwa ngolu hlobo lulandelayo:

1. Ingxelo inokunikwa kuphela ngabo bazenzele ngokwabo.
2. Okokuqala sithi ii-pluss ezintathu, ezazilungile.
3. Sikhankanya amanqaku amathathu anokuphuculwa.
4. Sisebenzisa iindlela zokuvavanya ebesivumelene ngazo kwaye sithathela ingqalelo inqanaba lesithethi.
5. Sisebenza kwizakhono ezithathu ngexesha, hayi ngaphezulu.
6. Yabelana ngamava kwaye usebenzise amava abanye.
7. Kwaye okona kubaluleke kakhulu, asivumeli ukungabikho kwempendulo.

Isiphumo seklabhu yezithethi kubathathi-nxaxheba kunye nenkampani

Ngaphambi kokuba ndiye kule ngqungquthela, ndabuza abafana: “Ngaba ubuchule enibufumene kwiSpeakers Club buyaninceda kumsebenzi wenu?” Kwaye nantsi ingxelo endiyifumene kumalungu eklabhu:

1. Kuye kube lula ukuhambisa izimvo zakho kwiqela.
2. Ingxelo yophuhliso endaweni yengxelo engalunganga inceda kakhulu kulutsha kunye nabasebenzi abatsha.
3. Ukusebenzisa ingxelo eyakhayo kunceda ngokwenene ukukhuthaza iqela.
4. Izakhono zokuphendula kwakhona zikunceda ukuba uhlele impendulo yakho kwezinye iintlanganiso kwaye uzame ukunika loo nto umntu afuna ukuyiva kuwe.

Ndiluthandile uphononongo oluvela kumphathi wethu wophuhliso lwe-ERP kakhulu: "Ngoku ngamanye amaxesha beza ukuza kuphendula ngokwabo." Ndicinga ukuba yonke le ngxelo luphawu olubaluleke kakhulu lokuba abantu bafunde okuthile.

Ukuba awunayo impendulo eyaneleyo kumphathi wakho, oogxa bakho, okanye abaphantsi, zama ukuyibuza ngokuthe ngqo. Ngamanye amaxesha unokwenza oku ngokwakho. Ukuba kubalulekile ukuba ufumane impendulo ethe ngqo, ngoko ulungelelanise isicelo sakho. Bhala ileta ucele umphathi/ugxa wakho/iqela akhokele ukuba aphendule imibuzo ethile. Qinisekisa ukubonisa okubalulekileyo kuwe kunye nento ongathanda ukuthetha ngayo nomphathi wakho. Mhlawumbi asingabo bonke abaphathi abanesakhono sokunika ingxelo ekumgangatho ophezulu-oku kuqhelekile. Kodwa ukuba wena ngokwakho unalo olu buchule, unokukhupha ingxelo yomgangatho owufunayo kuye nawuphi na umntu.

Inaliti inkcubeko ingxelo. Ewe, ayinguye wonke umntu otyelela rhoqo iklabhu yethu. Abanye beza badibana kwaye abazange baphinde babonakale. Kodwa kwanabo bahambileyo ngoku banokubonisa abanye indlela yokunikela ingxelo engcono. Abantu bafunda kwimizekelo, kwaye ukuba kukho imizekelo emininzi yeengxelo eziphathekayo kunye nophuhliso, ngoko inkcubeko yengxelo iya kusasazeka. Ingakumbi ukuba le mizekelo isetwa ngabantu abanegunya elaziwayo.

Ulwakha njani uqeqesho lwempendulo kwiqela lakho?

Ewe kunjalo, unokufundisa ingxelo hayi ngokwesiseko seklabhu yezithethi, kodwa ngenye indlela. Kuhle ukuba sele unemibono! Okona kubaluleke kakhulu, le migaqo ilandelayo kufuneka ifezekiswe:

1. Indawo efanelekileyo. Indawo ekhuselekileyo apho kukho indawo yempazamo kunye nethuba lokuzama.

2. Isihloko esitsha esinomdla kwingxoxo ephambili. Inokuba yiyo nayiphi na into: itekhnoloji entsha, ukwenza okutsha, ubuchule.

3. Ukungena okulula. Ukuze ukwazi ukuthatha abathathi-nxaxheba abatsha nangaliphi na ixesha, kuyimfuneko ukuqinisekisa ukulingana kwamalungelo ukwenzela ukuba uluvo lomntu osanda kuzalwa luve kwaye luthathelwe ingqalelo ngendlela efanayo nombono wabantu abadala.

4. Ubude bexesha kunye nesiqhelo. Mandiphinde: ukunika ingxelo echanekileyo sisakhono esinzima. Oku akunakufundiswa ngokukhawuleza. Ndiqaphele ukuba abafana bam bafunde ukufumana izinto ezilungileyo malunga nengxelo yesithathu. Kwindawo ethile malunga neempendulo ze-6, sele sele zingaphezulu okanye zincinci, ziluncedo kwaye zakha. Abantu kufuneka bazilolonge rhoqo ukuze bafunde indlela yokwenza ngokuchanekileyo.

5. Ingxelo ngempendulo. Ngokuqinisekileyo sifuna umntu oza kulungelelanisa indlela abantu abaqeqesha ngayo izakhono zabo zokuphendula. Ekuqaleni, ndanikela ingxelo ngokuthetha esidlangalaleni. Emva koko amalungu eklabhu aqala ukuzenza ngokwawo, kwaye ndinike ingxelo kuphela kwingxelo yabo. Oko kukuthi, ukuba ufuna ukuba yinkokeli yale projekthi, iklabhu, ngoko uya kuba nendima yenkokeli, kuya kufuneka uncede abantu bafumane obu buchule.

Ngenxa yoko, ngokoluvo lwam, kumzabalazo phakathi koqeqesho kunye neklabhu ukufundisa abasebenzi izakhono zokuphendula, iklabhu ngokuqinisekileyo iyaphumelela. Ngaba ucinga ukuba kunokwenzeka ukuba uququzelele iklabhu enje apha?

umthombo: www.habr.com