🥇Icandelo II. Buza uMama: Unxibelelana njani nabathengi kwaye uqinisekise ukuchaneka kwembono yeshishini lakho ukuba wonke umntu okufutshane nawe uyaxoka?

Ukuqhubekeka kwesishwankathelo sencwadi.
Umbhali uxelela indlela yokwahlula ulwazi lobuxoki kulwazi oluyinyani, nxibelelana nomsebenzisi kwaye uhlukanise abaphulaphuli bakho

Inxalenye yokuqala

Ulwazi lobuxoki

Nazi iindidi ezintathu zolwazi olungeyonyani ekufuneka uluthathele ingqalelo kakhulu kuba lunika umbono ongeyonyani:

Ukuncoma;
Incoko (amabinzana aqhelekileyo, ukuqiqa okucingelwayo, ukuthetha ngekamva);
Iingcamango

Ukuncoma:

Amagqabaza awothusayo (emva kokubuyela eofisini):

“Yahamba kakuhle intlanganiso”;
“Sifumana ingxelo entle eninzi”;
"Wonke umntu endikhe ndathetha naye uyonwabile ngalo mbono."

Zonke ezi ziimpawu ezilumkisayo. Ukuba uva into efanayo kuwe okanye koogxa bakho, zama ukucacisa intsingiselo.

Kwakutheni ukuze lo mntu athande lo mbono? Ingakanani imali anokonga ngayo? Uza kungena njani ebomini bakhe? Yintoni enye azame ukuyenza ukusombulula le ngxaki ngaphandle kwempumelelo? Ukuba akuzazi iimpendulo zale mibuzo, oko kuthetha ukuba uve ukunconywa kwaye awufumananga lwazi lokwenyani.

Umgaqo wegolide: izincomo ozivayo kubathengi zifana negolide ye-samovar - ziyakhazimla, ziphazamisa ingqalelo yakho kwaye azinalo nelona xabiso lincinci.

Ncokola:

Kukho iindlela ezintathu eziqhelekileyo zokuthetha:

iingxelo ezingacacanga ("Ndihlala", "ndihlala", "andikhe");
izithembiso zekamva (“Mhlawumbi ndiya kuyenza le nto”, “Ndiya kuyenza le nto”);
ukuqiqa (“ndinako”, “ndinako”).

Xa umntu eqala ukuthetha ngezinto “abasoloko”, “ngesiqhelo”, “akazange” okanye “abanokuzenza”, yazi ukuba le yincoko nje engenamsebenzi.

Sebenzisa "uVavanyo lukaMama" kwaye ubuyisele abangeneleli bakho kwikamva elicingelwayo ukuya kwixesha elidlulileyo.

Iingcamango

Abasomashishini bahlala bentywila kwi-whirlpool yeengcamango. Sibandezeleka ngenxa yobuninzi beengcamango, kungekhona ngenxa yokunqongophala kwazo. Yaye abo basingqongileyo basinika ezitsha ngehlombe.

Ngexesha elithile ngexesha lengxoxo eyakhiwe kakuhle, i-interlocutor yakho inokuthi, ngokufuziselayo, ihambe kwicala lakho letafile. Kwaye olu luphawu oluhle. Amathemba aqaqambileyo avela phambi kwamehlo akhe, uyaphaphazela kwaye aqalise ukuphosa iintaba zeembono kuwe, achaze okunokwenzeka kwaye abonelele ngemisebenzi eyahlukeneyo.

Bhala phantsi olu lwazi, kodwa musa ukukhawuleza ukuyongeza kuluhlu lwezinto oza kuzenza. Ukuqalisa kufuneka kugxininise kumbono omnye onokunyuka kwaye uyisebenzise, kunokuba utsibe kuwo onke amathuba anomdla.

Uluhlu lwemibuzo omawuyibuze ukujonga ukusebenza koluvo olucetywayo:

"Kutheni uyifuna?"
"Zeziphi izenzo onokuzenza ngayo?"
"Uphila njani ngaphandle kwakhe?"
"Ngaba ucinga ukuba kufuneka songeze eli nqaku ngokukhawuleza okanye linokwenziwa kamva?"
"Iza kungena njani kumsebenzi wakho wangoku?"

Umgaqo wegolide: Izimvo kunye nezicelo zeempawu kufuneka zihlalutywe kunokuba ziphunyezwe ngobumfama.

Iincoko ezichanekileyo nezingachanekanga nomntu onokuthi abe ngumsebenzisi

Incoko engalunganga kakhulu

Вы: "Mholo! Enkosi ngexesha lakho. Siphuhlisa usetyenziso lweefowuni kunye neetafile ezinceda abantu bahlale besempilweni, kwaye sifuna ukuqonda ukuba ungakwenza njani oko. ” (Esi siqalo ayisosilelo, kodwa andizukuthetha kwangoko malunga nombono ocetywayo, kuba inika ingcebiso ngokucacileyo kubanxibelelanisi bakho ukuba luhlobo luni lwempendulo onethemba lokuziva.)

Yena: "KULUNGILE" (Andidlali imidlalo kwaphela, ngoko awuzukuthatha ixesha lam elininzi)

Вы: "Uya kangaphi ejimini?" (Ezi ziidatha eziqhelekileyo zedemografi ezingayi kukuxelela nantoni na entsha, kodwa ziya kukunceda uqalise incoko, uqonde ukuba unjani umntu othetha naye, kwaye ubuze imibuzo echanekileyo yokulandela.)

Yena: "Ewe, andiyi ejimini" (Kakhulu! Masiyigqibezele apha)

Вы: “Ucinga ukuba yintoni eyona ngxaki iphambili xa ungayi ejimini?” (Ukususela kweli nqaku, incoko ayilunganga ngokupheleleyo. Esikhundleni sokuqonda ukuba ukuhlala kwimilo elungileyo kuyingxaki yokwenyani ku-interlocutor yethu, ufika phambi kwakho kwaye uqale ukuya kwiinkcukacha. Nayiphi na impendulo iya kukhokelela kwiingcamango eziphosakeleyo eziyingozi)

Yena: “Mhlawumbi ingxaki lixesha. Uyabona, ndihlala ndixakeke yinto" (Khawume kancinci, ngubani othi ukungayi ejimini yingxaki kum? Ndicinga ukuba ndithe andikhathali ngokuya ejimini. Kodwa ukuba kufuneka ukhethe impendulo, ndiya kuthi malunga nokulula. Asikuko ukuba ndenza i-push-ups kanye emva kweminyaka emihlanu. Kukulungele ukuba ndenze i-push-ups ngokwale shedyuli)

Вы: "Kakhulu. Kakhulu. Ngaba ungazibeka ngokokubaluleka ezi nkalo zine—ukulunga, ukwenza umntu ngamnye, ubutsha, kunye neendleko—njengoko zisebenza kwinkqubo yokomelela?” (Nceda uqaphele ukuba usakholelwa ukuba i-interlocutor yakho iyayikhathalela imilo yakhe. Kodwa ngokubuza imibuzo enjalo, awuyi kukwazi enoba zonke ezi zinto zingasentla zibalulekile kusini na kulo mntu.)

Yena: "Mhlawumbi ngolu hlobo: lula, ixabiso, indlela yomntu ngamnye, into entsha" (Ubuzile, ndaphendula. Ngokwemvelo, ngokucingelwayo)

Вы: "Kuyamangalisa. Enkosi kakhulu. Siphuhlisa usetyenziso oluya kukunceda wenze umthambo ngayo yonke into enokwenzeka ngaphandle kokushiya ikhaya lakho. Ndiyakholelwa ukuba kuya kuba kuhle ukusombulula iingxaki ozibekele yona" (Kukho ukungaqondi ngokupheleleyo kunye nokutolika okungalunganga koko kuviweyo ngokuthanda komntu. Kwaye ngoku nawe ucela ukunconywa)

Yena:" Ayingombono umbi. Mhlawumbi ndiza kuzama ukuyisebenzisa xa kuvela esi sicelo” (Ukuncoma okulumkileyo, akukho kuzibophelela, ukusabela ngokuphepha)

Вы: "Kuyamangalisa. Ndiza kukunika ukufikelela kuguqulelo lwe-beta ukuze ujonge ukuba lusebenza njani” (Sinomsebenzisi omtsha!)

Yena: "Enkosi!" (Andizukuyisebenzisa tu)

Imbi kakhulu le ncoko kuba xa ungahoyanga iinkcukacha, ingathi yonke into ihambe kakuhle. Ngokujolisa ngokukhawuleza kwindawo enye yengxaki, unokucinga ukuba uyayiqonda eyona ngxaki “engundoqo” kanti awuyiqondi. Uze nomthetheleli wakho kuye.

Incoko efanelekileyo

Вы: "Uya kangaphi ejimini?"

Yena: "Mh. Enyanisweni, andiyi kwindawo yokuzivocavoca" (Kubonakala ngathi siza kuphelela apha)

Вы:" Kanti yintoni isizathu?" (Makhe sizame ukuqonda iinjongo zomthetheleli wethu endaweni yokuthatha lula ukuba isimo esihle somzimba siphakathi kwezona zinto zibalulekileyo kuye.)

Yena:"Andazi nam. Uyabona, andikhathali kakhulu ngayo" (Andizami ukusombulula le ngxaki ngokwam, kwaye akunakwenzeka ukuba ndithenge okanye ndisebenzise le app)

Вы: “Ugqibele nini ukwenza umthambo? Ngaba ukhe wazama ukujoyina ijim okanye ukubaleka okanye nantoni na efana naleyo? (Makhe sijonge ulwazi ngokubanzi ukuze siqiniseke...)

Yena: “Enyanisweni, ndandidlala imidlalo kwisikolo samabanga aphakamileyo. Kodwa oko ndaqalisa usapho, oku kuyekile ukudlala indima enkulu kum. Ukudlala ngaphandle kunye nabantwana bam kundinika yonke i-cardio endiyifunayo. "

Вы: "Ewe ndiyaqonda. Enkosi ngexesha lakho."

Sancokola kamnandi nalomntu, safumanisa into ebesiyidinga, ngoku singavalelisa kuye.

Umgaqo wegolide: Hambisa ukusuka ngokubanzi ukuya kwinto ethile kwaye ungangeni kwiinkcukacha de ufumane umqondiso onamandla. Esi sindululo sisebenza kwishishini lakho xa lilonke nakwincoko ethile.

Umgaqo wegolide: Kungcono ukwazi abathengi kunye neengxaki zabo ngexesha lencoko emfutshane malunga nezinto ezilula kunexesha elide lothethathethwano olusesikweni.

Ukuqulunqwa kwamacandelo abasebenzisi

Khetha icandelo oza kulihlalutya kwaye ulahlule ngokwamaqela angaphantsi uze uqonde ukuba ngubani ofanele ukuthetha naye kwaye unokufumana phi aba bantu.

Qala ngecandelo elibanzi kwaye uzibuze:

Ngabaphi abantu kweli qela abafuna ukubona umbono wam ufezekiswa?
Ngaba wonke umntu okweli qela okanye inxenye yabo kuphela baya kuthenga/basebenzise imveliso?
Kutheni befuna ukuba athi gqi? (Oko kukuthi, yintoni injongo okanye ingxaki yabo?)
Ngaba lonke iqela okanye inxalenye yalo kuphela inesizathu?
Ziziphi izizathu ezongezelelekileyo?
Ngawaphi amanye amaqela abantu aneentshukumisa ezifanayo?

Oko. uya kwenza iindidi ezimbini zamacandelo: eyokuqala ngamaqela abantu abadityaniswe ziimpawu ezithile zedemografi, eyesibini yiseti yezizathu.

Njengoko ubona, amanye amaqela ajika angacacanga ngakumbi, amanye athe ngqo. Masiqhubeleke sohlulahlula amaqela angaqondakaliyo, siphinde siphendule imibuzo edweliswe ngasentla.

Ngubani kweli qela lincinci ofuna ukubona umbono wakho ufezekiswa?

Emva koko siya kuhlalutya ukuziphatha kwabameli bala maqela ukuqonda ukuba bangawafumana phi.

Benza ntoni aba bantu ngoku ukufikelela usukelo okanye ukumelana nengxaki?
Ndingabafumana phi abameli beqela endinomdla kulo?
Ndingabafumana phi abantu abasebenzisa iindlela zokusebenza ngoku?

Andazi ukuba ungafumana phi abameli belinye lala maqela? Buyela kuluhlu lwakho kwaye uqhubeke nokucokisa isiseko somthengi wakho de wazi ukuba ungabajonga phi abantu obadingayo. Ukuba akunakwenzeka ukuseka uqhagamshelwano nabameli becandelo elithile labaxumi, ngoko akuyi kuzisa nayiphi na inzuzo.

Umgaqo wegolide: Ude ube uzilungiselele ukuba ufumane ezichazwe ngokucacileyo, iingxaki ezifanayo kunye neenjongo, icandelo lakho labathengi liya kuhlala limfiliba.

Umgaqo wegolide: Amacandelo abaxhasi abalungileyo akhiwe ngokusekelwe kumgaqo othi "ngubani - phi". Ukuba awucacanga malunga nokuba ungajonga phi na abathengi, qhubeka nokwahlulahlula icandelo olikhethileyo libe ngamaqela amancinci de ube ufumane ingcaciso.

Umgaqo wegolide: Ukuba awucacelwa yinto ofuna ukuyazi, sukuyiqala kwa incoko.

Unxibelelwano nabasebenzisi abanokubakho

Ngaphambi kokuba uqalise incoko:

Ukuba oku akuzange kwenziwe ngaphambili, khetha icandelo elicacileyo labathengi onokufumana abameli;
Sebenza neqela lakho ukuqulunqa imibuzo emithathu engundoqo ukuqokelela ulwazi;
Ukuba kunokwenzeka, cinga ngemeko efanelekileyo kumanyathelo akho alandelayo kunye nezibophelelo;
Ukuba unxibelelwano sisixhobo esifanelekileyo nesisebenzayo kuwe, cinga ukuba ngubani omawuthethe naye;
Zama ukuqikelela ukuba yintoni na abanxibelelanisi bakho bexesha elizayo abakhathalele kakhulu;
Ukuba imibuzo ofuna ukuyibuza inokuphendulwa ngophando lwedesika, yenza olo phando kuqala.

Ngexesha lencoko:

Xela isihloko sakho ngokucacileyo;
Buza imibuzo echanekileyo eya kuluphumelela uvavanyo lukaMama;
Kuphephe ukuncoma, thintela incoko yakho, yiya kwinqanaba;
Thatha umqaphela;
Ukuba kunokwenzeka, funa izibophelelo eziqinileyo kwaye ubhale amanyathelo alandelayo.

Emva kwencoko:

Hlalutya amanqaku akho kunye namanqaku abalulekileyo emlonyeni womthengi kunye neqela lakho;
Ukuba kuyimfuneko, dlulisela iirekhodi kwisixokelelwano solwazi;
Yenza uhlengahlengiso kwiingqikelelo kunye nezicwangciso zakho;
Cinga ngale mibuzo “mithathu” ilandelayo.

Isishwankathelo esifutshane:

Uvavanyo kumama:

Thetha ngobomi bomnye umntu, hayi ngembono yakho;
Buza ngezinto ezithile ezenzeke kwixesha elidlulileyo, hayi ngeembono okanye izimvo ezizayo;
Thetha kancinci, mamela ngakumbi.

Iimpazamo eziqhelekileyo:

Ucela izincomo. “Ndicinga ngokuqalisa ishishini elitsha... Ucinga ukuba oku kuya kusebenza?” “Ndibe nombono omangalisayo weapp. Uyayithanda?"
Utyhila umphefumlo wakho kwabanye ("ingxaki yokuphefumlelwa ngokugqithiseleyo"). “Le yiprojekthi eyimfihlo ephezulu ebangela ukuba ndiyeke umsebenzi wam. Ingaba ucinga ntoni?" “Nceda, unyaniseke kwaye undixelele eyona nto ucinga ngayo ngayo!”
Usebenza ngokuzimisela kwaye wenze umsebenzi wakho ube lula. Hayi, awuzange undiqonde ..." “Kunjalo, kodwa ngaphandle koko, enye ingxaki iyasonjululwa!"
Uzenza ngokusesikweni kakhulu. “Okokuqala, mandibulele ngokuvuma olu dliwano-ndlebe. Ndiza kukubuza imibuzo embalwa, emva koko ungabuyela kwishishini lakho. " "Ukuba usebenzisa isikali sesi-XNUMX, ungakala kangakanani ..." "Masiququzelele intlanganiso."
Uthintela ukuhamba ngokukhululekileyo kolwazi. “Yinyamekele kakuhle imveliso. Kwaye ndiza kuyifumana yonke into esiyidingayo. " “Yiloo nto kanye endiyixelelwe ngabathengi!” “Andinalo ixesha lokunxibelelana nabani na. Kufuneka ndibhale inkqubo!”
Uqokelela izincomo, hayi iinyani kunye nezibophelelo. “Sifumana ingxelo entle.” “Wonke umntu endikhe ndathetha naye uyonwabile ngalo mbono.”

umthombo: www.habr.com

Icandelo II. Buza uMama: Unxibelelana njani nabathengi kwaye uqinisekise ukuchaneka kwembono yeshishini lakho ukuba wonke umntu okufutshane nawe uyaxoka?