Kulo nyaka kukhutshwe ukuhlaziywa kwe-ITIL 4. Sikuxelela indlela isatifikethi seengcali kwintsimi yolawulo lwenkonzo ye-IT iya kwenziwa ngokuhambelana nomgangatho omtsha.
/unsplash/
Itshintsha njani inkqubo yoqinisekiso
Uhlaziyo lokugqibela kwithala leencwadi le-ITIL 3 laziswa kwiminyaka esibhozo eyadlulayo. Ngeli xesha, ishishini le-IT liye latshintsha kakhulu kwaye lifumene iteknoloji entsha. Iinkampani ezininzi ziye zaqalisa ukuphumeza iindlela zokulawula i-IT (ezifana ne-ITSM, esekelwe kwi-ITIL).
Ukuziqhelanisa neemeko eziguqukayo, iingcali ze-Axelos, ezijongene nokuphuhlisa indlela ye-ITIL, zikhuphe ukuhlaziywa kwangaphambili kulo nyaka - i-ITIL 4. Yazisa iinkalo ezintsha zolwazi ezinxulumene nokwandisa ukwaneliseka komsebenzisi, imisinga yexabiso kunye neendlela eziguquguqukayo ezifana ne-Agile, I-Lean kunye ne-DevOps.
Kanye kunye neendlela ezintsha, iindlela zokuqinisekiswa kweengcali kwintsimi yolawulo lwenkonzo ye-IT nazo zitshintshile. Kwi-ITIL 3, inqanaba eliphezulu kwinkqubo ye-ITIL yayiyiNgcali ye-ITIL.
Kwinguqulo yesine, eli nqanaba lahlula kwiindawo ezimbini - i-ITIL Management Professional kunye ne-ITIL Strategic Leader. Eyokuqala yeyabaphathi bamasebe e-IT, ize eyesibini ibe yeyeentloko zamasebe anganxulumananga nobuchwephesha bolwazi (iingcali ezigqiba zombini ezi khosi zifumana isihloko esithi ITIL Master).
Nganye kwezi ndawo ibandakanya iseti yayo iimviwo (iimfuno kubo kunye neenkqubo zoqeqesho Axelos ngasekupheleni kuka-2019). Kodwa ukuze ukwazi ukuwadlula, kufuneka uphumelele isiqinisekiso senqanaba elisisiseko - i-ITIL 4 Foundation. Lonke ulwazi oluyimfuneko kuyo lwapapashwa ekuqaleni konyaka.
Yintoni ebandakanyiweyo kwinqanaba elisisiseko
Ngo February uAxels Incwadi ethi βITIL Foundation. I-ITIL 4 Edition". Injongo yalo kukuchaza iikhonsepthi eziphambili kunye nokubeka isiseko sokufunda kamva iinkqubo ezinzulu.
I-ITIL 4 Foundation igubungela ezi zihloko zilandelayo:
- Iingcamango ezisisiseko zolawulo lwenkonzo;
- Injongo kunye namacandelo e-ITIL;
- Injongo kunye neenkcazo eziphambili zeendlela ezilishumi elinesihlanu ze-ITIL;
- Iindlela zokuphunyezwa kwe-ITIL;
- Imiba emine yolawulo lwenkonzo;
- Iindlela zokudala ixabiso kwiinkonzo kunye nobudlelwane babo.
Yiyiphi imibuzo eya kubakho?
Uviwo lunemibuzo engama-40. Ukupasa, kufuneka uphendule 26 kubo ngokuchanekileyo (65%).
Inqanaba lobunzima lihambelana , oko kukuthi, abafundi abafuni kuphela ukuphendula imibuzo, kodwa babonise amandla okusebenzisa ulwazi ekusebenzeni.
Eminye yemisebenzi yimibuzo yovavanyo enempendulo enye okanye ngaphezulu. Kukho izinto ezifuna ukuba umvavanyi achaze iikhonsepthi eziphambili zolawulo lwe-IT ngokubhala.
Umzekelo, kukho imibuzo ekucela ukuba uchaze amagama afana nenkonzo, umsebenzisi, okanye umxhasi. Komnye umsebenzi, kuya kufuneka uchaze amacandelo aphambili enkqubo yexabiso le-ITIL. Ungafumana eminye imizekelo ukusuka e-Axelos.
/unsplash/
Kwimeko yokupasa ngempumelelo iimvavanyo, umthathi-nxaxheba woviwo ufumana βiSatifikethi seSiseko se-ITIL kuLawulo lweNkonzo ye-IT. I-ITIL 4 Edition". Ngayo unokuqhubekela phambili kwi-ITIL Management Professional kunye ne-ITIL yeQhinga lovavanyo lweNkokheli.
Yintoni enye ekufuneka uyazi
Iingcali ze-ITIL eziqinisekisiweyo ze-ITIL zinokuthatha ikhonkco lonke leemviwo ukusuka kwiSiseko ukuya kwiNkokheli yoLawulo kunye neSicwangciso esiliQili xa i-Axelos ipapasha zonke iimfuno.
Olunye ukhetho lokuhlaziya iziqinisekiso zakho kukuthatha uviwo "lokulungisa". Ibizwa ngokuba yi-ITIL yoLawulo lweNguquko yobuNgcali. Kodwa ngenxa yokuzinikela kwakhe Amanqaku e-17 kwi-ITIL 3. Eli nani lamanqaku lihambelana nezinga lokuphumelela uviwo lwesihloko se-ITIL Expert.
Siza kuqhubeka nokubeka iliso kukukhutshwa kwe-Axelos kwaye siya kupapasha ulwazi malunga nolona tshintsho lubalulekileyo kunye nezinto ezintsha kwi-ITIL kwibhlog yeHabrΓ©.
Izinto eziyeleleneyo kwibhlog yethu yoshishino:
umthombo: www.habr.com