IMicrosoft ingene kwisivumelwano sentsebenziswano neServiceNow, esizicombululo zayo sizisebenzisa apha “" Makhe sithethe ngeenjongo ezinokwenzeka zesivumelwano.
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Undoqo wesivumelwano
Embindini kaJulayi, iServiceNow yabhengeza ukuba ezinye zezisombululo zayo ziya kufakwa kwilifu leMicrosoft Azure. Oku kuyinyani ngokukodwa kwizicelo zemibutho ekumashishini alawulwa kakhulu, afana necandelo likarhulumente. Ngokutsho kwabameli be-ServiceNow, ngale ndlela baya kukwazi ukwandisa ukhuseleko lwedatha yomntu.
Microsoft, kwakhona, sebenzisa isoftware yeServiceNow. Ngokukodwa, sithetha ngezixhobo ze-ITSM zeTekhnoloji yoLwazi kunye namava oMsebenzi. Benza lula ukulungelelaniswa komsebenzi wabasebenzi kwaye banciphise inani le-bureaucracy xa bevumelana ngemisebenzi. I-IT corporation iya kusebenza njengomthengisi weenkonzo ze-ServiceNow.
Yintoni ekhoyo kubathengi?
Izisombululo ezitsha zeqonga ngoku... I-ServiceNow ithi inkampani iya kuba nakho ukwandisa iinkqubo zoshishino kwaye inike iinkonzo ezininzi kubasebenzisi. Ngokukodwa, baceba ukusebenzisa ubuchwepheshe beqabane ekuphuhliseni iimveliso ezintsha zokuhlalutya kwi-platform ye-Now. Sisisombululo selifu esikrelekrele sokuzenzekelayo ukuhamba komsebenzi okufana nokuvuma okuzenzekelayo. ... kwaye hayi kuphela. Izixhobo ezitsha zicwangciswe ukuba zisetyenziswe kwiMicrosoft 365 ngeAzure. Bona isoftware evela kwi-Adobe Inc kunye ne-SAP SE, apho iMicrosoft ingene nayo kwizivumelwano zentsebenziswano.
Ukwandisa isiseko somsebenzisi. Imarike yezicelo ze-SaaS yeshishini yahlulwe kakhulu. Kodwa abahlalutyi bathi inkokeli yayo nguMicrosoft, umbutho isabelo se-17%. I-ServiceNow, isivumelwano sobambiswano lithuba lokutsala abathengi abatsha kwi-ecosystem kunye nokuphuhlisa iimveliso ze-ITSM kunye.
Abahlalutyi baseBloomberg bakholelwa ukuba ukungena kwabasebenzisi abatsha I-ServiceNow ukufikelela kwinjongo yayo ye-10 yezigidigidi zengeniso yonyaka.
Iinkonzo ezininzi zamafu kwicandelo likarhulumente. Njengoko besitshilo ngaphambili, i-ServiceNow inika amandla amandla e-Azure Cloud ukubonelela ngeenkonzo kwimibutho karhulumente. Ngendlela, amanyathelo okuqala enkampani kule ndlela emva ekwindla. Ngoku abathengi bakarhulumente baya kukwazi ukusebenzisa ezi nkonzo ngenkqubo kaRhulumente wase-Azure. Esi sisisombululo selifu esikhuselekileyo esinethemba likaMicrosoft kunye nePentagon.
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Imarike entsha yeServiceNow yiJamani. Abameli be-ServiceNow bathi baceba ukuqala ukusebenza kunye nemibutho karhulumente waseJamani (kunye nee-arhente zikarhulumente kwamanye amazwe aseYurophu). Ilifu leAzure iimfuno ezininzi ezinxulumene nokugcinwa kwedatha. Ngokona nxalenye, zichazwe yi-GDPR kunye neminye imithetho yabalawuli bendawo.
Malunga nezinye iiprojekthi zamafu
IMicrosoft ayikuphela kombutho ophambili iServiceNow esebenzisana nayo. Ekuqaleni kukaMeyi malunga neprojekthi edibeneyo yenkampani noGoogle. Iinkonzo ze-IT Operations Management (ITOM) zifakwe kwilifu lomboneleli. Abathengi bazo zombini iinkampani bafumana isixhobo esenza lula ukuthunyelwa kunye nokulawulwa kweziseko ze-IT.
Imibutho ikwacwangcisa ngokudibeneyo ukuphuhlisa ubukrelekrele bokwenziwa kunye neenkqubo zokufunda koomatshini ukuze kuphuculwe iinkqubo zokusebenza. I-ServiceNow iqonga le-ITSM liya kusebenzisa iteknoloji ye-AutoML Translation evela kuGoogle. Umbono kukusebenzisa ukuphucula umgangatho wokuqatshelwa kwentetho kwiingxoxo zenkxaso yobugcisa.
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Ukujikeleza le ndawo ServiceNow kunye neAmazon. I-Alexa yabo yenkonzo yeShishini, umncedisi ohlakaniphile kwiinkampani, unika abasebenzi amandla okucwangcisa iintlanganiso zobuqu kunye nokusebenzisa izicelo zeenkampani usebenzisa ulawulo lwezwi. Phakathi kwezi zicelo kukho izisombululo ze-ServiceNow zolawulo lwenkqubo ye-IT.
Inkonzo engakumbi ngoku Sebenza ngeAdobe kwizixhobo zokuphucula amava omthengi kunye nenkxaso. Kwaye - kwiisistim ezinokonyusa imveliso yabasebenzi. Inkampani kusenokwenzeka ukuba iceba ukungena kubudlelwane obuninzi kunye nezivumelwano kwikamva elikufutshane ukuze ifikelele kwi-10 yeebhiliyoni zeerandi ekujoliswe kuko ngonyaka.
Izikhokelo zethu kunye nezikhokelo ngesihloko zikwi-IT Guild corporate blog:
- Uyizalisekisa njani iNkqubo yoLawulo loLungiselelo- и
umthombo: www.habr.com