Nansi “indaba ehlukile” ethenjisiwe.
Challenge
Ukube wawungibuze eminyakeni emine edlule: “Ungabaqeqesha kanjani abasha emnyangweni/enkampanini ye-IT?” Mina, ngaphandle kokungabaza, ngangithi: “Ngisebenzisa indlela ethi “inkawu ibona, inkawu ilingisa,” okungukuthi, nginikeze umuntu osanda kufika isisebenzi esinokuhlangenwe nakho okwengeziwe, futhi ngimvumele abuke ukuthi imisebenzi evamile yenziwa kanjani. Le ndlela yangisebenzela ngaphambili, isasebenza manje, futhi esikhathini esithile esidlule e-Veeam, lapho izihlahla zinkulu, ama-logo aluhlaza, futhi umkhiqizo wawumncane, lokhu futhi kwakuyindlela ongaqeqesha ngayo - futhi uqeqeshwe!
Kancane kancane, umkhiqizo waba mkhulu futhi uyinkimbinkimbi, kwaba khona onjiniyela abasha, futhi indlela yesitayela se-RTFM (Funda i-Freaking Manual) yasebenza kabi kakhulu - iqiniso liwukuthi labo asebevele "bazi" bangafunda ngale ndlela. , oqonda imininingwane eqondile yomsebenzi futhi odinga eminye, hhayi imininingwane ebucayi kangako.
Kodwa kuthiwani ngalabo abavela emikhakheni ehlobene futhi abafuna ukukhula nokuthuthukisa, kodwa abazi ukuthi bangabhekana kanjani nalokhu? Yini okufanele uyenze, isibonelo, nalabo abakhuluma ulimi olungavamile (ngokwesibonelo, isiNtaliyane, okuyivelakancane kuchwepheshe ojwayelekile we-IT)? Noma indlela yokuqeqesha umfundi othembisayo wasenyuvesi ongenalo ulwazi oluningi lomsebenzi ngaphansi kohlelo olunjalo?
Ake siyimise indaba yethu umzuzwana bese sicabanga: nakhu, ithimba eliholayo ethimbeni labasekeli, owake waba unjiniyela omuhle nophumelelayo, onolwazi olunzulu lokuphatha uhlelo nokuxhumana nabantu abahlukene. Umsebenzi wakho uwukudlulisela ulwazi lwakho kunjiniyela omusha (omunye angase athi “oluhlaza”) oyisilwi, ophothule enyuvesi, ohlakaniphile futhi ohlakaniphile. Kukhona i-nuance kuphela - lo ngumuntu ongenaso isipiliyoni sokusekela noma ngisho nedeski losizo le-banal, futhi uzoba unjiniyela wokuqala okhuluma isiTurkey enkampanini yakho.
Uzoyixazulula kanjani le nkinga?
Futhi uma uphendula lo mbuzo (futhi uzophendula, ngikholelwa kuwe), ake sihlanganise umsebenzi - kuthiwani uma kukhona onjiniyela abanjalo abayishumi? Kuthiwani uma amashumi amabili? Kuthiwani uma lokhu kuwukuthuthukiswa okuqhubekayo komnyango, futhi nganoma isiphi isikhathi kuyoba khona umuntu osanda kufika odinga ukuqeqeshwa, abonise izinga eliphansi lezinga lomsebenzi (futhi leli zinga liphakeme) futhi aqinisekise ukuthi umuntu akafuni ukubaleka ngokushesha ngangokunokwenzeka?
(Sicela ucabange ngalo mbuzo ngaphambi kokuqhubeka ufunda.)
Indaba yethu
Lona kanye inselele/umsebenzi esibhekane nawo.
Nakuba umnyango wawumncane uma kuqhathaniswa, uhlelo “lokunikeza umuntu osanda kuhlanganyela umeluleki, uhlu lwemibhalo futhi uyeke ukusebenza - bhukuda noma usinki” lusebenze kahle. Uhlelo luhle, lusebenza emhlabeni wonke, lufakazelwe phakathi neminyaka ngisho namakhulu eminyaka okuhlangenwe nakho kwabantu emhlabeni wonke - kodwa ngesinye isikhathi sabona ukuthi sase sikhathele ukuphindaphinda. Umuntu ngamunye osanda kufika udinga ukutshelwa izinto ezithile - izinto ezifanayo ezingaba usizo kuye emsebenzini wakhe. Ohlelweni “lwendabuko,” umeluleki wenza lokhu, kodwa kuthiwani uma umeluleki othile enezigceme ngayinye ngayinye? Ukuphinda into efanayo ngokushesha kuba nesicefe, ukutubeka kuyaqala - futhi lokhu sekuvele kuyingozi.
Futhi lapha sikhumbula olunye uhlelo, olungekho ngaphansi kwendabuko - lokuqoqa abasanda kufika ngamaqembu futhi sibanikeze izinkulumo - lolu hlelo lwethu lokuqeqesha lwazalwa kanje.
... Kwesinye isikhathi onjiniyela bethu babamba iqhaza ezingqungqutheleni - ngaphakathi nangaphandle, abavela eceleni futhi ezihlelwa yithina. Kusuka kulo mcimbi lapho kwaqala khona ukuqeqeshelwa ukwesekwa, njengoba kwenzeka manje.
Omunye wonjiniyela bethu wenze isethulo esihle kakhulu e-VeeamOn e-Las Vegas mayelana nokuthi yiziphi izingcezu ze-Veeam Backup & Replication eyenziwe ngazo, futhi ngokulungiswa okumbalwa kwaba inkulumo ethi "Components". Ngalesi sikhathi, sase sinezinkulumo eziningana ezingxenyeni ezahlukene zokusebenza, kodwa kwakuyileyo nkulumo "eyabeka ithoni" yakho konke okuza ngaphambi nangemuva. Kwakuyindlela leyo nkulumo eyakhiwe ngayo, yiziphi izinto ezazisetshenziswa, njll., okwaba indinganiso kithi.
Saqala ukukhuluma kakhulu mayelana ne-virtualization, ubuchwepheshe beMicrosoft, imikhiqizo yethu, sethula ukuqeqeshwa okuyisisekelo kwabaqalayo bethu ngaphandle kokuhlangenwe nakho kwe-IT, lapho sitshela khona konke unjiniyela osekelayo angase akudinge - ukuqala nge-hardware kanye namazinga akhulayo okukhipha: I-Disk API, Operation Amasistimu, Izinhlelo zokusebenza, Inethiwekhi, I-Virtualization.
Yebo, saqonda futhi saqonda ukuthi ukuzama ukumboza lonke uhla lobuchwepheshe esibusebenzisa ekuqeqesheni bekungeke kwenzeke, noma okungenani kungabi nangqondo. Sekuvele kuthatha izinyanga ezimbalwa ukufundisa zonke izici zomkhiqizo owodwa, kodwa umkhiqizo awumi, futhi into entsha ibonakala ngaso sonke isikhathi. Ngaphezu kwalokho, izinkulumo zokuqeqesha kuphela, njengoba zinjalo, azikwazi ukuhlinzeka ngakho konke okudingwa unjiniyela wesikhathi esizayo.
Yini enye?
Ngithanda ukusho ukuthi umthetho wePareto uyasisebenzela: ngokuqeqeshwa kwethu sinikeza cishe amaphesenti angama-20 alokho okudingwa unjiniyela ophumelele, futhi u-80% uhlala kunembeza wakhe - izincwadi zokufunda, ukusebenza elebhu, ukuxazulula izicelo zokuhlolwa nezokulwa, njll. .
20% - ukuqeqeshwa - empeleni, lokhu cishe ku-100% wesisekelo setiyori, kodwa awukwazi ukuzuza yonke into ngethiyori kuphela - isikimu sakudala se-Knowledge-Abilities-Skills siyasebenza. Singanikeza Ulwazi, kodwa ukuthuthukisa Amakhono nokuwenza abe Amakhono kuwumsebenzi ohluke ngokuphelele.
Kungakho izinkulumo zethu zokuqala zethiyori zingase zengezwe ngokushesha nezinye izinto, futhi manje uhlelo olujwayelekile lubukeka kanje:
- Izifundo/ukuqeqeshwa;
- Umsebenzi ozimele;
- Ukweluleka.
Konke kucacile ngephuzu lokuqala: sithatha iqembu labaqalayo, sifunde inkolelo-mbono bese sidlulela ephuzwini lesibili ngokushelela, sinikeze "umsebenzi wesikole" ekupheleni kwenkulumo - uhlobo oluthile lwenkinga engokoqobo okufanele "idlalwe" oqalayo. out” elebhu futhi unikeze umbiko ngenye indlela ( ngokuvamile ifomu limahhala, kodwa kukhona okuhlukile).
Sakha imisebenzi ngamabomu ngendlela evamile, sigwema imiyalelo enembile “hamba lapho, yenza lokho, bhala phansi okubonayo.” Esikhundleni salokho, simane senze umsebenzi (isibonelo: khipha umshini obonakalayo onalolu hlu lwezingxenye) futhi usicele ukuthi senze "ucwaningo" ngomphumela otholiwe, ngaphandle kokungena ekutheni kwenziwa kanjani noma ukuthi ungawuhlola kanjani umphumela. Ngalokhu sifuna ukufundisa abaqalayo (ikakhulukazi labo abasekuqaleni kohambo lwabo besuka emhlabeni we-IT kanye nendlela inhlangano yobunjiniyela ecabanga ngayo) ukucabanga okuzimele, ikhono lokufunda imibhalo nokuhlaziya izinkinga ezivelayo, futhi, okubaluleke kakhulu, ukuqonda imikhawulo.
Sonke siyazi ukuthi ngezinye izikhathi ukuxazulula inkinga kuholela ekugcineni, njengokungathi kunodonga olungaphambili olungabhodloki. Futhi ukuqonda lapho kufaneleka ukuqhubeka nokushaya ikhanda lakho kukho, futhi uma sekuyisikhathi sokuthola umuntu ongasiza futhi kuyikhono elibaluleke kakhulu kunjiniyela osebenza eqenjini.
Esimeni sethu, lo “msizi” wengane esanda kuzalwa ungumeluleki.
Akunakwenzeka nje ukweqisa umeluleki. Zihlulele wena, “uyindawo yokuqala yokuxhumana” nomuntu omusha owabelwe yena, ongaphendula imibuzo eminingi futhi asize ezimeni eziningi - futhi alungise lawo maphethini amabi (engxenyeni yezobuchwepheshe, ezimisweni zebhizinisi, ku Isiko lenkampani), umqeqeshi kanye neqembu eliholayo abangaphuthelwa.
Futhi konke kumayelana naye?
Izifundo-ukuqeqeshwa, ukweluleka, umsebenzi ozimele - lezi yizisekelo ezintathu eziyinhloko ezakha uhlelo lwethu lokuqeqesha. Kodwa ingabe yilokho kuphela ongakusho? Vele akunjalo!
Ngisho nokuba nesikimu esihle, izinhlelo ezine eziphelele zokuqeqesha (eyesihlanu isendleleni), asiyeki ukuqoqa “izingane zethu zempango”. Imfundo iyaphila njengomkhiqizo wethu, ngakho-ke ulwazi olusha nezindlela ezintsha zokuyidlulisela ivela njalo.
Isibonelo, ingqopha-mlando kithina kwaba ukuqonda ukuthi siphinda ukuqeqeshwa kwesikole/enyuvesi kancane kunokuphelele, futhi akusebenzi ngaso sonke isikhathi. Sifundisa abantu abadala abanolwazi, ngokwesaba kwabo kanye nalokho abakuthandayo. Futhi lolu hlelo "lwesikole" luyabethusa abantu kancane (ake sibize ifosholo - emacaleni angama-95%, noma yikuphi ukukhungatheka ngenxa yemodeli yesikole kuvela ngenxa yokwesaba): sonke sahamba esikoleni nasenyuvesi ngandlela-thile, futhi ezikhathini eziningi konke bekuseyinto ebuhlungu, ngakho-ke angifuni ukuyiphinda nhlobo.
Kusukela lapha siqala (yebo, sisaqala, kodwa "uhambo lungamakhilomitha ayinkulungwane ..." njalo njalo) ukulungisa kabusha izindlela zethu. Sikhumbule/safunda nge-andragogy (ukufundisa abantu abadala - ngokungafani ne-pedagogy, empeleni, imayelana nokufundisa izingane) ngokugxila kwayo ekuhlangenwe nakho, ukuqonda imigomo, ngama-nuances mayelana nokutholwa kolwazi nokunethezeka kwabafundi, ukubaluleka. yengxenye yomzwelo (ezinganeni lokhu kubaluleke nakakhulu), isidingo sengxenye ewusizo, njalonjalo. Safunda mayelana futhi manje sishintshanisa ukuqeqeshwa kwethu, sicabanga ukuthi singamletha kanjani umuntu "ophume esihlokweni" ngokuphelele ekuqeqeshweni ngolwazi oluthile, esizosiza ukuvuselela nokwengeza, ukujula nokuhlanganisa, futhi, yini ebalulekile , unganikezi nje ithiyori engenalutho, kodwa futhi nolwazi olusebenzayo olungaguqulwa lube ngamakhono ngosizo lomeluleki noma ngokuzimela.
Simeme abaqeqeshi bezamabhizinisi abasebenza nabafundisi bethu ekukhulumeni esidlangalaleni, bakhuluma ngemizwa, ukuqina okuqeqeshiwe, basinika amathuluzi okuphatha amandla eqembu futhi, vele, basisize ukuphendula imibuzo ethi "sifunani ekuqeqeshweni?" futhi "uyini umgomo wethu wokugcina?" Imiphumela isivele ikhona - okunye ukuqeqeshwa okuqoqe impendulo eminingi ngesitayela "sokuyisicefe futhi akukho okucacile" manje sekubizwa ngokuthi mhlawumbe okuthakazelisa kakhulu futhi okuqotho - kodwa umfundisi uhlala efana!
Futhi muva nje, abafana abambalwa abapholile kakhulu nabagqugquzelekile beza kithi, bekhuluma Ngokusekela Okugxile Kulwazi nendlela yokwakha izifundo zevidiyo - futhi sifunde imibono eminingi emihle kubo mayelana nendlela yokwenza kabusha yokugcina futhi sisuke “ekuqopheni. i-webinar-style” ibe yizifundo ezinhle nezilula ezisitshela konke esikufunayo ngendlela elula necacile, futhi ezingasivumeli ukuthi sicwile ezindleleni ezihlukahlukene zokwethula ulwazi.
Ngaphezu kwalokho, manje asithathanga nje ingxenye yezobuchwepheshe yokuqeqeshwa, okungukuthi, lokho okubizwa ngokuthi amakhono aqinile, kodwa futhi sisebenza ngamakhono athambile, hhayi kuphela kubafundisi noma abaphathi, kodwa futhi nonjiniyela. Senza lokhu ukuze u-Ignat onemibandela, lapho efika enkampanini, akwazi ukuzijwayeza amakhono azowadinga 100% emsebenzini wakhe, akwazi ukulawula imizwa yakhe, futhi azi ukuthi kunoma yikuphi, ngisho nesimo esinzima kakhulu nesingenathemba. , ngeke: phela, Ukusekela kuphathelene nabantu, futhi “asibalahli okwethu enkingeni.” Ngaphambi kwezingcingo ezingenayo zokuqala, sizodlala imidlalo yokulingisa nomuntu osanda kungena, simsize ukuthi abambe iqhaza enqubweni futhi bathole isitayela sabo sokuphendula; ngaphambi kwamacala okuqala, sizobatshela indlela engcono kakhulu yokusebenzisana nabo nokuthi yini okufanele bayenze. bheka, futhi sizoqapha futhi sisize kuyo yonke inqubo.
Siyasekela. Futhi ubani okufanele sisekele kuqala kukho konke, uma kungeyena okwethu?
Futhi ekugcineni, amazwi ambalwa ...
Ngiyazi ukuthi indaba yami izwakala incoma. Futhi ngesikhathi esifanayo, angizigabisi - lona umlando wethu, okwamanje kanye nengxenye encane yezinhlelo zethu zekusasa.
Ukuqeqeshwa kwethu akukaze kuphelele. Sinamaphutha amaningi, futhi senze amaphutha amaningi - umama othandekayo! Sithola impendulo eminingi, futhi ngokuvamile ayitusa, basibhalela ngezinkinga, amaphutha, intuthuko esiyifunayo - futhi njengoba sifundisa emhlabeni wonke, sithola impendulo ehlukahlukene, futhi uma sicabangela izici zamasiko. ...
Sinendawo yokukhula, futhi sibonga uNkulunkulu, sinalabo abakulungele ukusebenza, ukugxeka, ukuxoxa nokunikeza izinto ezintsha. Lena insiza enkulu kanye nokwesekwa okukhulu.
Futhi Ukusekela kumayelana nabantu - ngabantu abenza ukuqeqeshwa, ukuqeqeshwa kusiza izisebenzi ezintsha ziqale ukuba usizo ngaphambi kwesikhathi futhi zikhule zibe onjiniyela abahle ngokushesha, futhi onjiniyela abahle benza umhlaba ube indawo engcono.
... futhi ngalokhu ake ngiqedele izinkulumo zami ezivunyelwe.
Source: www.habr.com