Igama elithi "virtual PBX", noma "virtual phone system" lisho ukuthi umhlinzeki unakekela ukusingatha i-PBX ngokwayo nokusebenzisa bonke ubuchwepheshe obudingekayo ukuze kuhlinzekwe izinsizakalo zokuxhumana ezinkampanini. Izingcingo, izaziso neminye imisebenzi icutshungulwa kuseva ye-PBX, etholakala kusayithi lomhlinzeki. Futhi ngamasevisi abo, umhlinzeki ukhipha i-invoyisi yanyanga zonke, ngokuvamile ehlanganisa inombolo ethile yamaminithi kanye nenani lemisebenzi.
Izingcingo zingashajwa ngomzuzu. Ukusetshenziswa kwama-PBX abonakalayo kunezinzuzo ezimbili eziyinhloko: 1) inkampani ayifaki izindleko zangaphambili; 2) inkampani ingabala ngokunembe kakhudlwana futhi ibhajethi izindleko zenyanga. Izici ezithuthukile zingabiza ngaphezulu.
Izinzuzo Zesistimu Yefoni Ebonakalayo:
- Ukufakwa. Izindleko zokufaka zingaphansi kwezinhlelo zendabuko, ngoba ngaphandle kwenethiwekhi yendawo kanye namafoni ngokwawo, awudingi ukufaka ezinye izinto zokusebenza.
- Ukuphelezela. Umhlinzeki unakekela futhi ahambisane nazo zonke izinto zokusebenza ngezindleko zakhe.
- Izindleko zokuxhumana eziphansi. Ngokuvamile izixazululo ezibonakalayo zisho amaphakheji amaminithi "amahhala". Le ndlela inciphisa izindleko futhi isiza kakhulu ukuhlelwa kwesabelomali.
- Isivinini sokufaka. Ngokomzimba, udinga kuphela ukufaka amasethi efoni.
- Ukuvumelana nezimo. Zonke izinombolo zocingo ziyaphatheka, ngakho inkampani ingashintsha amahhovisi ngokukhululekile noma isebenzise izisebenzi ezikude ngaphandle kokushintsha izinombolo. Ngenxa yokuthi awufaki noma iziphi izisetshenziswa, izindleko nobunkimbinkimbi bokuthutha kuncipha kakhulu.
Futhi ngokwesiko sikunikeza ukuthi ujwayelane nezindaba zezinkampani ezintathu ezisebenzise ama-PBX abonakalayo.
UGradwell
I-Gradwell ihlinzeka ngamabhizinisi amancane naphakathi e-England ngoxhumano lwe-inthanethi nezinsizakalo zocingo. Lokhu bakwenza ngosizo lwezinsizakalo ezilula nezithembekile kanye nezicelo zebhizinisi, ezigxile ezinhlanganweni zabantu abangafika kwabangama-25. Namuhla, u-Gradwell ungumnikezeli omkhulu kunabo bonke eNgilandi onohlelo lwayo lwezingcingo, olubuthelwe ukusekela ithimba elihlukile lokuthuthukisa. Le nkampani inabasebenzi abangama-65 futhi izinze eBath futhi yasungulwa ngo-1998 nguPeter Gradwell. Ubengumnikazi webhizinisi elincane ngokwakhe futhi akakwazanga ukuthola isevisi yocingo efanele yethimba lakhe lokuthuthukiswa kwewebhu esabalalisiwe kanye nethimba lokubamba. U-Peter wabe esenquma ukuzithuthukisela yona, wabe esenikeza amakhasimende akhe aphethe isevisi yocingo ye-Broadband IP enenombolo yebhizinisi eyodwa. Ngenxa yalokhu, inkampani isikhule yaba umhlinzeki wezingcingo ohamba phambili wesizwe, futhi namuhla isebenzela amakhasimende amabhizinisi amancane angama-20.
Inkinga
Ngo-1998, lapho u-Gradwell eqala ukungena ocingweni lwe-IP, kwakuyisevisi entsha uma kuqhathaniswa, futhi eziningi zezixazululo zanikezwa izinkampani zase-US, futhi lezi zixazululo zadalwa ngokusekelwe ezintweni zangempela zebhizinisi laseMelika. U-Gradwell waqaphela ukuthi izinkampani zase-UK zidinga isisombululo esilungiselelwe endaweni, zidinga isevisi yendawo yokwesekwa kanye nekhono lokujwayela izixazululo ezidingweni zemakethe yase-UK. Ibhizinisi elincane lalidinga isevisi yefoni yekhwalithi ephezulu, ethembekile, enethimba labasekeli abasabelayo kanye nochwepheshe abatholakalayo ukuze basize ngocingo.
Isixazululo
Inkampani ikhethe i-ITCenter Voicis Core, ehlangene nobungcweti bokuthuthukiswa kwewebhu kaGradwell, isoftware yomthombo ovulekile ye-Asterisk, kanye nesixazululo sokuxhuma inethiwekhi ye-Telesswitch's BT, kuholele enhlanganweni enokwethenjelwa kakhulu nesebenza kahle. Isethi yocingo yayiyingxenye ebalulekile. Izisebenzi ezivela ezinkampanini ezincane zazifuna ifoni ibukeke futhi izizwe ncamashi njengefoni, futhi ngaphandle kwalokho, ngaleso sikhathi, izixazululo zesofthiwe zazingethembekile kakhulu. Esesha ama-handsets ekhwalithi, u-Gradwell uhlaziye abakhiqizi abane namafoni akhethiwe akwa-Snom, abawathole ethembeke kakhulu futhi ehlinzeka ngomsindo wekhwalithi ephezulu. Kwakuyiminyaka engu-11 edlule. Kusukela lapho, u-Gradwell ubelokhu ehlinzeka amakhasimende akhe ngamafoni ethu - okokuqala i-Snom 190, kwase kuba uchungechunge lwe-D3xx ne-D7xx. U-Gradwell wake waba namafoni avela kubakhiqizi abayisithupha kuphothifoliyo yakhe, kodwa lokhu kuvame ukudida amakhasimende, futhi namuhla umhlinzeki usebenzisa imikhiqizo yezinkampani ezimbili kuphela. U-Gradwell wayezihlinzekela ngokwakhe ama-handsets, kodwa ngemikhiqizo ye-Snom, lo msebenzi usudluliselwe kumsabalalisi, ngakho namuhla u-Gradwell angathumela amafoni ngokuqondile kusayithi yekhasimende. Lokhu kunciphisa izikhathi zokulethwa futhi kuthuthukisa ikhwalithi yesevisi.
I-Orange Dominican Republic
IDominican Republic iyizwe lesibili ngobukhulu eCaribbean. Indawo yayo ingaphezu kuka-48 km000, inani labantu libalelwa ezigidini eziyi-2, lapho isigidi esi-10 sihlala enhloko-dolobha - iSanto Domingo. Ngobukhulu bomnotho, iDominican Republic ikleliswe endaweni yesishiyagalolunye eLatin America, futhi ingumnotho omkhulu esifundeni saseCaribbean naseCentral America. Phambilini, ukwakheka komnotho bekubuswa ezolimo nezimayini, futhi namuhla kusekelwe ezinsizeni. Isibonelo esicacile ukuthuthukiswa kwezinhlelo zokuxhumana kanye nengqalasizinda yezokuthutha. I-Dominican Republic futhi iyindawo ethandwa kakhulu izivakashi esifundeni saseCaribbean, ekhuthaza imboni yezokuvakasha. Ezinkampanini zokuxhumana, indawo inzima. Endaweni yezwe kunesiqongo esiphakeme kunazo zonke esifundeni, iDuarte Peak, iLake Enriquillo enkulu kunazo zonke esifundeni, nayo esendaweni ephansi kakhulu ngaphezu kwezinga lolwandle. Ukutholakala kwamaselula e-Dominican Republic kuhle ngama-opharetha amane kanti inethiwekhi ye-Orange ihlanganisa u-1% wezwe.
Inkinga
I-Orange idinga isisombululo se-PBX esinokwethenjelwa nesinokwethenjelwa esingaba nazo zonke izici namakhono ezixazululo ezinelayisensi emakethe, kodwa ngezindleko eziphansi zokuqalisa. I-Orange yayihlele ukukhulisa ibhizinisi layo futhi yayifuna izindlela zokunciphisa izindleko zokuqalisa nokuthumela inethiwekhi esifundeni.
Isixazululo
Ukusebenzisana eduze ne-ITCenter, umdidiyeli wesistimu onephothifoliyo yamaphrojekthi aphumelelayo emhlabeni wonke, u-Orange wakhetha isisombululo se-Voicis Core. Le nkampani yakhangwa ukukhululeka kokujwayela umkhiqizo ekukhuleni kwesisekelo samakhasimende kanye nohlu olubanzi lwezici ezingekho ngaphansi kwemisebenzi yanoma yisiphi isisombululo esinelayisense esisekelwe ku-PBX ebonakalayo. Izindleko zaziwumbandela oyinhloko. I-Voicis Core ayizange idinge i-Orange ukuthi ithenge amalayisense, futhi yayishibhile ukuyifaka nokuyinakekela, futhi ukusekelwa kwakungase kunwetshwe kube inombolo engenamkhawulo yabasebenzisi. Ekuqaleni, lo msebenzi wawuhilela ukufakwa kwezingcingo ezingu-1050. Inkampani yakhetha kanye ne-720, eyayingenazo zonke izici ezidingekayo kuphela, kodwa futhi yayilungele ukuthunyelwa kwanoma yisiphi isikali.
I-Voicis Core inike amandla i-Orange ukuthi idale isisombululo se-PBX esibukeka kabi kakhulu esenziwe ngokwezifiso kakhulu, esinenkundla yokuphatha ecacile, kanye nenqubo elula yokuphakela amafoni e-IP. Ngaphezu kwalokho, kwakudingeka ukukhokhela ukungeza amafoni kuphela njengoba efakiwe, ingasaphathwa izindleko eziphansi zenqubo.
Oni
I-ONI iwumhlinzeki wesevisi we-B2B ozinze e-Lisbon ohlinzeka ngezixazululo ezifana nezikhungo zedatha, izinsizakalo zamafu, izinsizakalo zokuphepha kolwazi nolwazi kanye nokuhlanganiswa kobuchwepheshe bezokuxhumana. Ngokuyisisekelo, inkampani isebenza nezinkampani, izinhlangano zomphakathi kanye nabaqhubi bezokuxhumana bamazwe ngamazwe, ihlinzeka ngamaphakheji ajwayelekile ezinsizakalo zokuxhumana. I-ONI itshale imali eningi kungqalasizinda yenethiwekhi eyingqayizivele eye yasiza inkampani ukuthi iqalise izixazululo ezintsha. Ngo-2013, i-ONI yathathwa yi-Altice Group. Namuhla, amaklayenti e-ONI afaka izinkampani ezinkulu kakhulu ezweni, okuhlanganisa i-ANA Airports yase-Portugal, i-Portugal Tourism, i-Travel Abreu e-Portugal, kanye nezinkampani zamazwe ngamazwe ezifana ne-Verizon Spain, i-Verizon Portugal kanye ne-European Maritime Safety Agency.
Inkinga
I-ONI ibifuna isixazululo esizosekela okungenani amafoni angama-30. Inkampani yayidinga isisombululo esibonakalayo se-PBX noma se-UCaaS ukuze inikeze izinsizakalo ezinkampanini nasezinhlanganweni zomphakathi. Izidingo bezimi kanje: ukukhokha njengoba uhlelo lukhula, ukuphathwa okuphakathi nendawo, ikhono lokudala ama-PBX anamaklayenti amaningi, isikhombimsebenzisi esibonakalayo, izindleko eziphansi zokuqalisa, ukuzinza kanye nokulinganisa, ukwesekwa okuqondile komkhiqizi, ikhono lokuzilungiselela futhi xhuma amasayithi akho obuchwepheshe.
Isixazululo
I-ONI ikhethe isisombululo se-ITCenter Voicis Core ngamafoni we-Snom IP IP. Ithimba le-ITCenter linezitifiketi eziningi nemiklomelo futhi linolwazi olunzulu kwezokuxhumana okuhlangene nezixazululo zamafu. Uhlelo luhlanganisa amafoni ochungechunge lwe-D7xx, amafoni we-M9 DECT namafoni enkomfa. Siphinde sasebenzisa i-Snom Vision, uhlelo lokusebenza lokuphakelwa ukude nokulungisa amafoni we-IP angalungiselela futhi aphathe ngokuzenzakalela amadivayisi e-SIP.
Source: www.habr.com