Ngenkathi ngilandela umkhonyovu engaba yisisulu sabo e-Chicago, ngathola ukuthi kulula kangakanani kubasebenzisi benkundla yokuqasha yesikhashana ukuthi bawele kulo mkhonyovu.
Ukuhunyushwa kwesihloko , intatheli eyake yaba kumagazini i-Vice
Ucingo lwafika emizuzwini eyi-10 ngaphambi kokuthi sihlele ukungena efulethini esilithole ku-Airbnb. Bengihlezi emgodini wokuchelela ekhoneni ukusuka efulethini lami eliqashisayo ku-North Wood Street e-Chicago ngesikhathi umuntu ofonayo ethi ukuthutha okuhleliwe ngeke kwenzeke. Wachaza ukuthi isivakashi sangaphambili sishaye into engalungile endlini yangasese, ifulethi lonke lagcwala amanzi. Waxolisa futhi wathembisa ukuthi uzosibeka kwelinye ifulethi lakhe aze ashayele umuntu osebenza ngamapayipi amanzi.
Mina nabangane ababili sandizela kuleli dolobha ngethemba lokuphumula emsileni wehlobo elidlulayo. Sathenga amathikithi okuya kwifestivali yomculo ye-Riot Fest ngoSepthemba lapho i-Blink-182 ne-Taking Back Sunday behlelelwe ukucula. Kodwa uhambo aluzange luphumelele ngisho nangaphambi kwalolu cingo. Esikhathini esingangenyanga ngaphambili, umninikhaya wokuqala wakwa-Airbnb wayesekukhansele kakade ukubhukha kwethu, okusishiyela isikhathi esincane sokushintsha. Lapho ngizama ukuthola enye into, ngathola indawo yokuhlala eyayibhalwe umbhangqwana, uBecky no-Andrew. Yebo, ezithombeni indlu yayibukeka ilula, kodwa inhle impela, ikakhulukazi uma sicabanga ukuthi isikhathi sasihamba - yayigcwele ukukhanya, ivulekile, futhi iseduze nomugqa we-metro eluhlaza okwesibhakabhaka.
Manje sase sibhekene nenhlekelele yesibili engase ibe khona ezinsukwini ezingu-30, futhi angikwazanga ukunyakazisa izinsolo zami mayelana nendoda ekulayini engishayela inombolo enekhodi yendawo yase-Los Angeles. Benginethemba lokuthi ngizokhuluma naye mathupha ngibuze ukuthi useduze yini. Uthe usemsebenzini manje akanaso isikhathi sokukhuluma. Wabe esethi kufanele nginqume ngokushesha ukuthi ngiyafuna yini ukushintsha ukubhukha.
Wabonakala ezwa imicabango ezungeza ekhanda lami mayelana nokuthi kuzoba lula yini ukuthola ihhotela eduze, futhi wengeza okunye ukungikholisa.
Ubukhulu bendlu buphindwe kathathu, okuyizindaba ezimnandi.”
Izindaba ezimbi angangitshelanga ukuthi ngizithele phezu komkhonyovu kazwelonke owawuhlanganisa amadolobha ayisishiyagalombili nezinhlu ezingu-100—umkhonyovu ongaxazululeki owenziwe umuntu oyedwa noma inhlangano ethole ukuthi kulula kangakanani ukuzuza emithethweni ecatshangelwe kahle. Airbnb, futhi wenze izinkulungwane zamaRandi ngohlu lwamanga, ukubuyekezwa okungelona iqiniso, futhi ngezinye izikhathi ukusatshiswa. Uma kubhekwa ukunethezeka kwesayithi kwemithetho yalo, ubani ongasola abakhwabanisi ngokusizakala ngomhlaba omusha wokuqashiswa kwesikhashana? Babenazo zonke izizathu zokukholelwa ukuthi babengeke bajeziswe.
Lena yindlela u-Becky no-Andrew abakhangisa ngayo indlu yabo lapho ngachitha khona ubusuku obubili
Izithombe zibukeke zizinhle ocingweni lwami futhi ngaphinda ngavuma ngokungananazi ukunikezwa ngomzuzu wokugcina. Nganginombandela owodwa kuphela - ukuthi umnikazi ngenza lokho esavumelana ngakho ngezwi: ukuthi ngizothuthela ngokushesha ngangokunokwenzeka endlini engangiyikhethile ekuqaleni, noma ukuthi ngizothola uhhafu wentengo yokuqasha uma inkinga yendle ingaxazululeki. Wavuma futhi ngavuma ukushintsha indawo eqashisayo ngengxoxo yohlelo lokusebenza lwe-Airbnb.
Safaka ikheli elisha ku-Uber sahamba, kodwa lapho sifika lapho siya khona, saphawula okuthile okuxakile: ikheli esasilinikezwe lalingekho. Ngemva kokuhamba ngo-North Kenmore Avenue, sathola indlu yezivakashi ifihlwe emhubheni onengidi ehlanganisiwe emnyango. Ngaphakathi sabona into eyayibukeka njengendlu yokukhosela kunomuzi womuntu. Lalilikhulu ngokwanele, izitezi ezintathu ukuphakama, kodwa konke okunye kubukeka kungalungile. Kwakukhona ibhodlela elilodwa lesoso yesoya ephareni. Isofa lalibukeka lingekho esikhangisweni. Amakamelo okulala ayegcwele inqwaba yemibhede ebekwe ngendlela exakile. Indawo yayingcole impela futhi kunembobo odongeni. Okuwukuphela kwemihlobiso kwakuyisiphambano esikhulu sokhuni nemidwebo eminingana yokubukwa kweChicago. endlini yokudlela kwakungathi zizophenduka uthuli uma uhlezi phezu kwazo.
Kwase kuyisigamu sesibili sosuku. Usuku lokuqala lweholide lwaphela, futhi nganquma ukushiya yonke into njengoba yayinjalo. Ngakusasa sathola umyalezo ovela kumuntu owathi babengakwazi ukulungisa indle endlini yokuqala, nokuthi abaqashi abasha kufanele bathuthele endaweni yethu yokukhosela ngakusasa. Asazi ukuthi senzeni, ngakho sabhukha igumbi lehhotela, sanquma ukulungisa imbuyiselo kamuva.
Eyokugcina ngayithola nge-Airbnb okuvela ku-Becky no-Andrew kwakungavamile kakhulu - bangicela ukuba ngishiye isibuyekezo sezinkanyezi ezinhlanu ngoba "i-Airbnb ishintshe isimiso sabo se-algorithm" nokuthi ngiyaqhubeka ngibhala ngazo zonke izinkinga ngasese.
“Ngicela ngenhlonipho ukuthi ningibikele noma yiziphi izinkinga enihlangabezana nazo ngempahla yami kulo myalezo futhi ninganginikezi isibuyekezo sezinkanyezi ezi-4,” babhala.
Lapho ngibuza imibuzo mayelana nokubuyiselwa imali, yanyamalala futhi kwadingeka ngithinte i-Airbnb. Ngisho noma ngathuthela endlini ephansi futhi kwadingeka ngihambe ngokushesha, u-Becky no-Andrew bangibuyisele imali engu-$399 kuphela ka-$1221,20, futhi ngemva nje kokuhlupha abaphathi abahlukahlukene be-Airbnb izinsuku ezimbalwa. Leyo $399 ayizange ifake ngisho nemali yesevisi engikhokhiswe yi-Airbnb ngenjabulo yokuxoshwa emgwaqweni. Kodwa-ke, amakhono ami ayemancane uma eqhathaniswa namakhono enkampani enemali enkulu , futhi nganquma ukuthi kwakungasekho engangingakwenza.
Ngajabula ngokuthi ngangibhale isivumelwano ngomzuzu wokugcina, kodwa ngazibuza ukuthi kwenzekani ngempela eChicago. Angikwazanga ukunyakazisa umuzwa wokuthi lona kwakungaphezu nje kokuba umnikazi wendawo omubi ngempela, futhi ngaqala ukufuna izimpawu zokudlala kabi okungenzeka ukuthi ngangizigeja ngaphambili. Futhi akuzange kuthathe isikhathi eside. Okokuqala, umnikazi wangishayela nge , futhi le nombolo ayikwazi ukulandelelwa. Ngokuseshwa kwesithombe, ngathola isithombe esivela kuphrofayela ka-Beca no-Andrew - kwaba njalo , lapho izithombe zangemuva zedeskithophu ezindikimba zokusefa zithunyelwa khona. Futhi lapho ngiqala ukumba ekubuyekezweni kwabanye abantu bezakhiwo zika-Becky no-Andrew, ngabona izimo eziningana ezazifana nezami ngendlela exakile. Lo wesifazane ubhale ukuthi kudingeke ukuthi ashintshe umzila wakhe kusasele imizuzu emithathu ngaphambi kokuthi athunyelwe ngenxa yezinkinga okusolakala ukuthi zazikhona. Le ndoda ibhale ukuthi ithenjiswe ukuthi izobuyiselwa imali ngenxa yokuthi ifulethi layo liphenduke “udoti,” kodwa lutho.
Isithombe esivela ku-akhawunti ka-Beca no-Andrew sitholwe ku-inthanethi
Ngisho nokunye ukubuyekezwa okuhle kokuqashiswa kwabo e-Chicago kwabonakala kuxakile, ikakhulukazi lezo ezisuka kweminye imibhangqwana yabasingathi. Isibonelo, u-Kelsey noJean bathi u-Becky no-Andrew “babeyizivakashi ezinhle neziphumayo.” Nokho, bona ngokwabo , lapho banezindawo zabo ezimbalwa. Kungani bezodinga ukuqasha kwenye indawo? Yini ngisho ongamazi UKelsey noJean nabo bathathwa , kanye nendlela abachaza ngayo indawo yabo (“Westloop 6 Bed Getaway – Walk the City”) ifana kakhulu nendlela u-Becky no-Andrew abakwenza ngayo (“6 Bed Downtown / Wicker Park / Walk the City”). Ngokushesha ngokwanele, ngakwazi futhi ukuthola igumbi elibukeka lifana ngendlela esabekayo naleli , engangibhukhe ekuqaleni no-Becky no-Andrew, ku-akhawunti yami kuphela . Kwakungekho phutha - isofa elifanayo, itafula lekhofi, ifenisha endlini yokudlela nezithombe ezindongeni.
Ngazibuza ukuthi ngabe le nto ethi "Becky and Andrew" kanye nethi "Kelsey and Jean" ikhona yini.
Bengifuna nokwazi ukuthi lezi zithandani ezimbili bezinazo yini , okusho ukuthi , engayithola, noma babenokwelashwa okufanayo kwefasitela nefenisha efanayo, ehlelwe ngendlela ehlukile. Izindlu zikaChris noBeca zazibukeka zifana ngaphandle kwetafula lekhofi. U-Alex noBrittany babenesihlalo esengeziwe egumbini lokuphumula. URachel noPete babenokwehluka okukhulu, kodwa indawo ababehlala kuyo yayisafana nezinye. Futhi lapho ngibheka ikheli lefulethi engangilibhukhe no-Becky no-Andrew ku-Google Street View, ngacabanga ukuthi ngizosangana. Izithombe zefulethi lika-Beca no-Andrew zazingenawo amawindi asuka phansi kuya ophahleni, kodwa ibhilidi elinesithombe se-Google Street View ngokusobala lalinalo.
Kwaba sengathi umuntu noma iqembu labantu lidale ama-akhawunti omgunyathi amaningana futhi lenze umkhonyovu omkhulu osekelwe ku-Airbnb. Uma lokhu kuyiqiniso, khona-ke laba bantu, abaphethe ama-akhawunti amahlanu engiwatholile, balawula okungenani amafulethi angama-94 emadolobheni ayisishiyagalombili ahlukene. Bangaki abantu abalahlekelwe yimali yabo njengami? Kimina kwabonakala sengathi ngizithole ngisohlotsheni oluthile lwephupho elibi, futhi ngathumela ku-Airbnb mayelana nalokho okubonakala kuyibhizinisi eliwumgunyathi.
Nokho, i-Airbnb, ehlela ukuyenza , ibonise isithakazelo esincane sokususa ukungcola kwayo. Njengoba ngingatholi mpendulo evela enkampanini izinsuku ezimbalwa, futhi ngibona ukuthi ama-akhawunti asolisayo ayengakasuki, nganquma ukuzitholela ngokwami ukuthi ubani ngempela ochithe iholide lami.
Bengifuna ukwazi ukuthi umnikazi wendlu esigcine sihlala kuyo ngubani, kodwa angikwazanga ukuthola okuningi kuwebhusayithi yokubhaliswa komhlaba ngaphandle kokuthi inkampani ephethe indlu yayixhumene nabameli e-Chicago naseNew York. Nganquma ukuthi kwakudingeka ngithole amakheli ezinye izakhiwo ukuze ngiqonde ukuthi ezikabani, futhi ukuze ngenze lokhu ngangidinga ukuthola abanye abantu abashiye izibuyekezo ezingezinhle ngo-Becky no-Andrew.
Ngaqale ngathintana noJane Patterson waseMichigan. Wangishayela ucingo cishe ngokushesha futhi wangitshela ukuthi wabhekana nokukhwabanisa kuka-Beca no-Andrew ngawo lowo nyaka, futhi akazange akwazi ukukhohlwa ngakho kusukela ngaleso sikhathi.
Wayengenakho okuhlangenwe nakho okuningi nge-Airbnb lapho yena nendodakazi yakhe benquma ukubhukha indawo e-Marina del Rey, California, kule ntwasahlobo. Kodwa-ke, wayekholelwa ukuthi, njengommeli wokuvikela ubugebengu, uzokwazi ukubona ukudlala kabi.
UPatterson naye wathola ucingo ngaphambi nje komjaho, futhi yonke into yacishe yafana nalokho okwenzeka kimi. Obambe ucingo uthe ifulethi belinenkinga yokukhipha amanzi, kodwa ukwazile ukuthola indawo enkulu kwaze kwaba yilapho osebenza ngamapayipi elungisa inkinga. Kwakunzima, kodwa ngokusuka encazelweni, bamenywa ukuba bahlale esithabathabeni somuzi kwenye yezindawo ezikhetheke kakhulu esifundazweni.
"Futhi sinqume - yini isihogo, lokhu kuseMalibu? UPatterson uyakhumbula. "Sibheke izithombe futhi sanquma ukuthi kuzoba kuhle kakhulu."
Kodwa, lapho befika endaweni, babona ukuthi babenephutha. Umnyango wangaphambili wawuvame ukuvuleka, okwamethusa ngandlela-thile uPatterson. Indlu yayingcolile futhi igcwele ifenisha okungathi ilandwe emgwaqweni. Kwakukhona osofa , kwakukhona izihlalo , amatafula . Konke lokhu kubonakala ezithombeni azithathayo.
UPatterson uthe ushiye umyalezo enombolweni ka-Becky no-Andrew ethi ngeke ahlale kuleyo ndawo. Futhi nakuba ophendule ucingo ethe uzothintwa ngezinkinga azichazayo kodwa akekho owake wamthinta. Ngokuqondana, omunye wabangane bakhe wayehlala eduze kwale ndawo, ababekwazi ukuhlala naye, futhi wacishe waqala inqubo yokucela ukubuyiselwa imali. Wayekholelwa ukuthi umsebenzi wakhe wawuzomzuzisa kakhulu endabeni yokubuya.
Inqubomgomo yembuyiselo ye-Airbnb isekelwe kulokhu . Alisho ukuthi izihambeli zidinga isiqinisekiso esibhaliwe ukuze zithole imbuyiselo, kodwa liyasho ukuthi inkampani "inezwi lokugcina kuzo zonke izingxabano." Kulula ukucabanga ukuthi umkhohlisi angazuza kanjani ngemithetho enjalo. Uma isivakashi, isibonelo, sihlala endaweni eqashiwe okungenani ubusuku obubodwa, khona-ke ngokwemithetho yesevisi kuyoba nzima kakhulu ukufuna ukubuyiselwa imali. Uma umninikhaya emema isivakashi ukuthi sihlale efulethini elihlukile kunalelo alibhukhile, i-Airbnb izihambeli ukuze zicele ukukhanselwa uma “zingakuthandi ukushintshwa.” Kuzo zombili izimo, imithetho ingasohlangothini lomkhohlisi kanye nendawo yokulala ayibekela izivakashi ezisanda kufika endaweni engayazi nemithwalo futhi ezingenalo ithuba lokuchitha ubusuku kwenye indawo.
UPatterson uthe omele inkampani ubuyekeze izithombe zakhe wamtshela ukuthi u-Becky no-Andrew banelungelo lokuphendula isikhalazo. Ezinsukwini ezimbalwa kamuva, i-Airbnb yambuyisela ingxenye ethile yembuyiselo. Abantu abaningi bangamane bangabaze ukuhamba, sebethole okungenani imali ethile futhi bengafuni ukuyilwela isikhathi eside. Phela, i-Airbnb inesistimu yokulinganisa lapho ababungazi nezihambeli beshiya khona ukubuyekezwa okusesidlangalaleni komunye nomunye, futhi ngesisekelo abangafakazela ukwethembeka kwabo esikhathini esizayo. Ngakho-ke uhlelo lukhuthaza ukugwema ukungqubuzana, okuchaza ukuthi kungani ababungazi be-Airbnb behlale bethola izilinganiso eziphakeme kunamahhotela aku-TripAdvisor, ngokusho kwe- , olwenziwa yi-Boston University kanye ne-University of Southern California. Uma ikhasimende linezinto ezimbi nge-Airbnb, kungaba ngcono ukuthi limane likukhohlwe kunokushiya isibuyekezo esibi. Uma kungenjalo, angase abonakale efuna kakhulu kwabanye abanikazi, noma athole isibuyekezo esibi njengembuyiselo.
Kodwa uPatterson wayengenandaba. Wayazi ukuthi wayekhohliswa futhi wayengeke ahlehle kuze kube yilapho ethola yonke isenti. “Ngiwummeli futhi ngiyathanda ukuphikisa,” kusho yena. "Angizange ngiyeke ukufona."
Ekugcineni, wathola imbuyiselo yakhe, kodwa kwafika impendulo eqinile evela ku-Beca no-Andrew. "Ngeke simmeme noma simncome emphakathini we-airbnb!!" - babhala. UPatterson wayezibuza ukuthi yini abantu abangenazo izinsiza ezifana nezakhe noma enye indawo yokuhlala abangayenza esimweni sakhe.
“Kufanele ucabange ngabo bonke laba bantu okungenzeka ukuthi bachithe izinyanga eziyisithupha belondoloza imali yohambo lwezinsuku ezinhlanu oluya eMarina del Rey futhi abanayo indawo yokuhlala,” kusho uPatterson. “Ngiyababona becupha abanye abantu kulezi zindlu ezinengekayo.”
Yilokho kanye okwenzeka kuJuan David Garrido, umfundi wase-St. Paul, eMinnesota, owabhukha indawo yokuhlala noChris no-Becky eMilwaukee. U-Garrido ubesedolobheni ukuyovakashela idili lomculo nabangani, kodwa ababungazi bakhe bakukhansele ukubhukha kwakhe ngomzuzu wokugcina. Kodwa uChris wabonakala ezimisele ukumsiza futhi wathi unendawo yokuhlala ekwazi ukuhlalisa izivakashi ezingaba yisikhombisa kalula. U-Garrido ukhumbula ukuthi, esesimweni esinzima, wabonga kakhulu ngalesi sipho, futhi washeshe wabhukha indawo entsha - ngokushesha kangangokuthi akazange aqaphele nokuthi izobiza malini. Ngenxa yenkampani enkulu kaGarrido, uChris no-Becky bamkhokhisa u-$1800 ubusuku obuthathu—cishe ingxenye yalokho akwenzela isemester.
U-Garrido ukhansele ukubhukha kodwa akazange aqale afunde umbhalo omuhle, okuholele ekutheni akhokhiswe imali yokukhansela engu-$950. Wafonela uChris wathi usazohlala naye uma esula inhlawulo, wangitshela ukuthi uChris uvumile.
Kodwa ngokushesha okukhulu, uGarrido waqaphela ukuthi wayengeke ayithole imali yakhe, futhi uChris wayengazimisele ukumsiza njengoba ayecabanga ekuqaleni. “Izindawo bekungezona ezokuhlala,” wangitshela. Bekunemibhede kuphela."
U-Garrido uzame ukubuyisela imali ngosekelo lwe-Airbnb isikhathi esingaphezu kwesonto (wangibonisa izincwadi zakhe). Ngenxa yezinkinga, ummeleli wenkampani ubuyisele u-Garrido imali elinganiselwa ku-$700 ye-$1800 ayichitha emzini, kodwa wachaza ukuthi umbhangqwana unelungelo lokugcina imali yokukhansela ngoba u-Garrido akazange ayithole imvume ebhaliwe yokuhoxisa imali.
U-Maria Lasota oneminyaka engu-29 ubudala waba nenhlanhla encane.
Ngenkathi ehamba esuka e-Milwaukee eya e-Chicago ukuyogubha usuku lokuzalwa lukanina lweminyaka engu-60 ngoJulayi, naye, wabhuka indawo noChris no-Beca. Engxoxweni yocingo nami, wakhumbula indlela indoda eyayizibiza ngokuthi uChris yambiza ngayo ngaphambi nje kokuba ingene futhi yathi babeqashe ngephutha indawo kumakhasimende amabili ngesikhathi esisodwa. Wacela ukuthuthela inkampani yakhe efulethini elikhudlwana elalikuwo lo mgwaqo. ULasota wazizwa engasenakuzikhethela. Bekuyimpelasonto ematasatasa edolobheni ama-Chicago Cub edlala i-Milwaukee Brewers kanye nefestiveli yomculo yaminyaka yonke ye-Summerfest.
Njengezinye izindlu ezifuze lezi, ifulethi okwathuthelwa kulo iLasota labonakala liwubudlabha. Lalimbozwe ngothuli futhi awekho amathuluzi alula njengesikulufu sokuvula ibhodlela lewayini ababeze nalo ukuze bagubhe lo mcimbi. “Kwakusobala ukuthi leli fulethi lalifakelwe izithombe kuphela,” kusho yena. Umbhede wenkosi ubufike nemicamelo yokuhlobisa kuphela namashidi afakwe. Isitofu segesi besingaxhunyiwe. I-air conditioning ibingekho namafasitela abengavulwa ngenxa yokuntuleka kwama-blind. Ayengekho amakhethini, ngakho noma yimuphi umuntu ohamba ngezinyawo wayekwazi ukubona konke okwenzeka ngaphakathi. Nokho, babengenayo enye indawo ababengaya kuyo, ngakho bahlala noma kunjalo.
Endaweni yokucima ukoma yendawo, wahlangana nabantu abathi nabo babeqashe indawo nge-Airbnb futhi behlala endlini eyodwa. “Kuvele ukuthi kwenzeka okufanayo nakubo,” kusho uLasota. “Ekuqaleni kwakufanele bahlale endlini yethu, kodwa izisebenzi zokwakha zazisasebenza lapho, ngakho bathuthelwa efulethini eliphezulu, kodwa lalincane futhi wonke amalungu eqembu lawo ayengakwazi ukuhlalisa lapho.”
“Futhi bashaye ucingo imizuzu eyi-10 ngaphambi kokufika,” wengeza.
Ngesonto elilandelayo, uLasota wathola ucingo olubonga ngokuba isivakashi esihle kangaka. Umuntu ngakolunye uhlangothi uzethule ngokuthi unguChris, kodwa ngokusho kwakhe, kusobala ukuthi kwakungeyena lo ayekhulume naye ngaphambili. Ngemuva kokuthi uLasota eqale ukuchaza izinkinga ngefulethi, le ndoda yathi ayiqondi kufanele ifonele unkosikazi wayo.
“Ngamtshela umkami, noma inkosikazi yenye insizwa? - Kusho uLasota. “Ngoba umuntu ongishayele ucingo ngesonto eledlule uzethule ngokuthi unguChris, kodwa wena naye ninephimbo elihluke ngokuphelele.
Khona-ke indoda yavala ucingo futhi ayizange iphinde imfonele. Kodwa-ke, "uChris no-Becky" ngokushesha bamshiyele isibuyekezo, ekhononda ngokuthi ushiye inqwaba yamabhodlela endlini yonke futhi ehlukumeza abantu. "Bebezama ukukhombisa ukuthi ngenze umcimbi ongalawuleki lapho," kusho uLasota. Kodwa ngahlala lapho nabesifazane abane abaneminyaka engu-60 ubudala. Wacasuka futhi xhumana nosekelo lwe-Airbnb lwalo mbhangqwana. Umphathi wamtshela ngocingo ukuthi wayezokuzwa enkampanini engakapheli amasonto ayisishiyagalombili. Kodwa lokho kwakungu-August 1, futhi kusukela ngaleso sikhathi akukho lwazi olutholiwe.
Engikubone ku-inthanethi kuqinisekisa indaba yeLasoth. Lapho abantu bebhala ukubuyekezwa okubi ngo-Becky no-Andrew esikhathini esidlule, bona ngokwabo baqala ukusho ukuthi lezi zivakashi zingama-scammers noma abahambi abangenalwazi.
Nokho, kukhona okunye ngomlando kaLasota okwangikhanga. Iqiniso lokuthi abanikazi bakwazile ukususa umndeni wakwaLasota kanye neqembu labantu endaweni yokucima ukoma ngaphakathi kwesakhiwo esifanayo kungasho ukuthi bangabanikazi besakhiwo sonke, okuzokwandisa amathuba okuthi igama lomkhohlisi libe kumarekhodi omphakathi. Ngemva kokubheka ikheli lale ndlu, ngathola igama lenye inkampani yezikweletu ezilinganiselwe ezenza inzuzo futhi ngalibheka kuwebhusayithi yoMnyango Wezezimali waseWisconsin. Lapho ungathola igama le-ejenti ebhalisiwe noma umuntu ophethe amarekhodi enkampani. Ivamise ukuba negama lommeli, okungafuneki ukuthi adalule amagama amaklayenti ezintathelini ezimfonela ocingweni.
Kodwa-ke, kulokhu iphrofayili etholakele bekungeyona eyommeli, kodwa ngeyomuntu ogama lakhe lingu-Shray Goel.
Ngemuva kokusesha uGoel ku-LinkedIn, ngathola ukuthi usebenza e-Los Angeles, futhi , ongumqondisi "wenkampani enkulu yokuqasha izindlu" ebizwa ngokuthi i-Abbot Pacific LLC. USean Raheja wayenebhizinisi naye, njengoba kwakubhalwe kweyakhe . Isiteshi se-YouTube sikaGoel sithunyelwe ngokuvakasha kwamafulethi agugile, okuhlanganisa nefulethi ekhelini elifanayo lapho kwakuhlala khona u-Garrido noLasota. Ekhasini lakhe le-Instagram uthe , “njengomtshali wezindlu webanga elide” osebenzela “i-Los Angeles, Chicago, Nashville, Austin, Dallas, Milwaukee, Indiana kanye ne-Orlando.” Ayisishiyagalombili kulawa madolobha agqagqene nohlu lwezindlu ezihlotshaniswa no-Becky no-Andrew namanye ama-akhawunti. Ku-Instagram kaRaheji bekukhona okuyinto uKelsey noGene ku-Airbnb. U-Raheja akazange aziphendule izingcingo, ama-imeyili noma ama-tweets.
Ngemva kokubheka ukubuyekezwa okudala ngalo mbhangqwana futhi, ngathola okuthile engangingazange ngikuqaphele ngaphambili. Ngo-2012, indoda eyodwa yashiya isibuyekezo ekhasini likaKelsey noJean, kodwa yabiza umbhangqwana ngegama elilodwa: Shrey.
"UShreya kuyajabulisa ukusingatha," kubhala le ndoda ekubuyekezweni kuka-2012. - Ulungele ukuyithatha futhi nganoma yisiphi isikhathi! Ucocekile futhi uzimele."
Nakhu. Ngangiqiniseka ukuthi ngithole umkhohlisi.
Bengifisa ukuthola ulwazi kuGoel ngazama ukumfonela kaningi kodwa lutho. Nganquma ukushayela inkampani ayiphethe, i-Abbot Pacific. Iwebhusayithi yenkampani ibhale inombolo ye-Google Voice kuphela, engiyishayele kaningi ngo-Okthoba ngase ngishiya umyalezo ochaza ukuthi ngidinga ukukhuluma noGoel. Ngakusasa ngamthumelela i-imeyili ebhokisini lakhe leposi. Kungakapheli namahora amabili, othile wangifonela futhi, kodwa le ndoda yathi akuyena engangimfuna. Wathi igama lakhe kwakunguPatrick.
Uthe, "Ngiphatha izingcingo ezingenayo ze-Abbot Pacific."
UPatrick wangitshela ukuthi inkampani yathengwa kwaGoel ezinyangeni eziyisishiyagalolunye ezedlule. Wabe esengihloma imibuzo ngesihloko sami. "Ngiku-Google futhi ubonakala uthanda ukubhala izinto ezingezinhle futhi ngifuna ukubona ukuthi ngingasiza kanjani." Wangibuza ngentshisekelo yami futhi wangicela ukuba ngisho amagama abantu engikhulume nabo. Ngamphendula ngokuthi ngingathanda ukukhuluma noGoel, wathi uzozama ukungihlanganisa naye, kodwa akuzange kwenzeke lokho.
Iwebhusayithi ye-Abbot Pacific yayeka ukusebenza emizuzwini embalwa ngemva kokuba ngikhulume nale ndoda.
Cishe ngemva kwesigamu sehora ngemva kocingo, ngazama ukungena futhi. . Kodwa-ke, yanyamalala, futhi endaweni yayo kwakunekhasi kuphela elinombhalo othi: “LESI SIZA MANJE AYIKUTHOLAKALI.” Ngishayele “uPatrick” emuva ukuze ngizwe ukuthi kwenzakalani. “Ngicabanga ukuthi ivaliwe izolo,” esho. "Sengeza ulwazi olusha kuyo, izakhiwo ezintsha, njll."
Lapho ngithi ngivakashele le ndawo ngaphambi nje kwengxoxo yethu yokuqala futhi ngacabanga ukuthi kuyamangaza ukuthi le ndawo yanyamalala ngokushesha ngemva kwalokho, wavuma ukuthi “kuyaxaka.”
Ngabuza uPatrick ukuthi wenzani ngaphambi kokuba abe unobhala we-Abbot Pacific futhi wathi wayengumphathi wendawo. Ngabuza ukuthi unayo yini i-akhawunti ye-LinkedIn wathi unayo, kodwa ngeke anginike isibongo sakhe. Angizange ngimthole uPatrick, osebenza e-Abbot Pacific. Ngaphinde ngacela ukumthumelela i-imeyili enezixhumanisi zama-akhawunti e-Airbnb engiwashilo, kodwa akazange anginike i-imeyili yakhe, ethi unephepha nepeni elitholakala kalula futhi angakubhala phansi - nokuthi, Lokhu cishe bekuqala ngqa kubantu. umlando. Ngamtshela ngezinhlolovo engangivele ngizenzile.
Bese ngengeza okunye. “O, futhi kusafanele ngikutshele ngalokho okwenzeka kimi,” kusho mina. Ngemva kwemizuzwana embalwa kuthulekile, uPatrick waphendula: “Manje yonke into iba sobala.”
UPatrick uthe i-Abbot Pacific ayinayo indawo emgwaqeni lapho kwakuhlala khona uGarrido noLasota, kodwa wathi wayengabandakanyeki ikakhulukazi ebudlelwaneni benkampani ne-Airbnb nokuthi ibhizinisi "liyashabalala." “Ake ngishaye izingcingo ngizwe ukuthi ulwazi lwalahleka kuphi,” usho kanje.
Ngemva kokuvala ucingo, ngathumela imilayezo ku-akhawunti ye-KIB futhi ngacela uGoel ukuthi angishayele mayelana nesihloko engangisibhala. Kwakungo-3 ekuseni isikhathi saseNew York.
“Sawubona Ellie - ngicabanga ukuthi unephutha,” bangithumelela umlayezo ngemva kwamahora amane. “Mhlawumbe udinga ukubhukha indawo yokuhlala?”
Amahora ayisithupha emva kwalokho izindleko , ephethwe yi-CIB, ikhuphuke yafinyelela ku-$10 ngobusuku ngabunye - inkulu kakhulu kunoma ubani ofuna ukuqashwa kwesikhathi esifushane ngezindleko ezifanele.
Sekuphele amasonto ambalwa manje futhi iwebhusayithi ye-Abbot Pacific ayikakhuphuki. Lo mlisa ozibize ngoPatrick akaphindanga wangifonela noma wangixhumanisa noGoel njengokuthembisa kwakhe. Ngaphinda ngathumela i-imeyili kuGoel ngamshayela ucingo. Ngamthumelela imilayezo, ngabhala ku-Facebook, futhi nasesithangamini sabatshalizimali bezindlu namaBiggerPockets, kodwa angizange ngithole impendulo. Kodwa kubonakala sengathi uyazi ukuthi ngifuna ukukhuluma naye. Ngosuku olungemva kwengxoxo noPatrick, ikhasi le-LinkedIn likaGoel lanyamalala ngokuphelele konke okushiwo nge-Abbot Pacific.
Kuvele ukuthi ngizithole ngephutha inguqulo enkulu, ebanzi yalokho okwatholwa inhlangano emele umphakathi yase-Los Angeles eminyakeni embalwa edlule njengengxenye yocwaningo lwayo lwe-Airbnb. Ngo-2015, i-Los Angeles Alliance for a New Economy (LAANE) , okwalandela lapho izinkampani ezinkulu e-LA, ezihlanganyela ekuqashiseni izindawo, zaqala ukwenza imali ku-Airbnb, zakha ama-pseudonyms azenza ngaphansi kwawo, zizenza abanikazi bezindlu abavamile. Inkampani esebenza kakhulu phakathi kwazo bekuyi-Globe Homes and Condos, ebhalwe umfelandawonye ngokuthi i-ghc. Le nkampani isivele isinayo , kodwa wayeke wasebenza kule nkonzo esebenzisa amagama mbumbulu athi “Daniel and Lexi.”
Imigomo Yokusebenzisa ye-Airbnb ukuthi ababungazi akufanele banikeze "ulwazi olunganembile," kodwa i-Airbnb ayikuqinisi ngokucophelela okukhulu, kusho umbiko. “Yize uDanielle noLexie beqinisekisiwe umazisi osohlwini lwekhasi, asinayo indlela yokwazi ukuthi baxhumeke kanjani kule ndawo ngaphandle kwezithombe,” kusho umbiko. “Leli cala futhi libukela phansi elinye lamatshe ayisisekelo emodeli yebhizinisi le-Airbnb, eliwukuthi uhlelo lwabo lokulinganisa nolokuhlonza luyindlela ethembekile yamakhasimende e-Airbnb yokuhlola ababungazi.”
U-James Elmendorf, umhlaziyi omkhulu wenqubomgomo e-LAANE, wangitshela ukuthi inqubo yokuqinisekisa ebuthakathaka ye-Airbnb idale amathuba azo zonke izinhlobo zabantu zokuhlukumeza inkundla ngokudala ama-akhawunti omgunyathi.
"I-Airbnb ayizenzi nhlobo lezi zinhlobo zokuhlola," kusho u-Elmendorf. “Lena ngenye yezinkampani ezisezingeni eliphezulu emhlabeni, futhi ungitshela ukuthi ngeke bakwazi ukuqhamuka nohlelo lokuvimbela izinto ezinjengalezi ukuthi zenzeke?” I-Airbnb imane ikuphika, njengezinye izinkampani zobuchwepheshe, ithi, 'Kungaphezu kwamandla ethu.' Ukube bebefuna ukuxazulula le nkinga ngabe kukhona abaqhamuka nakho.”
Inkinga idlula umkhohlisi wami nangale kwe-Los Angeles. I-Better Business Bureau ithole izikhalazo ezingaba ngu-200 mayelana ne-Airbnb ngefomu layo “lewashi lomkhonyovu” eminyakeni emithathu edlule, futhi cishe ingxenye yazo ihilela ama-akhawunti omgunyathi, umkhulumeli wehhovisi uCatherine Hutt wangitshela. Ukusebenzisa ama-akhawunti mbumbulu akuhumusheki njalo kumsebenzisi omubi. Abantu abaningi abanandaba nokuthi bahlala endlini kabani - bafuna into eshibhile kunehhotela. Kodwa ngokuvumela ababungazi ukuthi basebenze kalula ngaphansi kwamagama angamanga, i-Airbnb idale uhlelo oluvumela abakhwabanisi ukuthi baphumelele.
Ngokunquma ukuthi ngiqoqe bonke ubufakazi engangibudinga ukuze ngikholise i-Airbnb, ngathumela umlayezo omude ehhovisi labezindaba lenkampani, ngibabuza, ngokwengxenye, ukuthi bangaqinisekisa kanjani ukuthi abantu bamelwe ngokunembile kuma-akhawunti abo, nokuthi isevisi yamakhasimende kufanele isebenze kanjani. ngamacala okukhwabanisa.
Esikhathini esingaphansi kancane kosuku kamuva, inkampani yangiphendula ngokulandelayo:
Ukuziphatha okukhohlisayo, njengokushintsha umusho esikhundleni somunye, kwephula izindinganiso zomphakathi wethu. Sisusa lokhu okunikezwayo kusayithi ngenkathi siphenya.
Yilokho kuphela. Akekho noyedwa kwabamele inkampani owake wavuma ukukhuluma nganoma yimiphi imininingwane yohlelo engaludalula. Akekho ophendule imibuzo yami mayelana nenqubo yokuqinisekisa umsingathi. Mayelana nokuzibophezela kwenkampani kubantu abake baba izisulu zokukhwabanisa, le nkampani ithe kuphela “inikeza ukusekelwa kwamahora angu-XNUMX ngezinguquko zokubhukha, kanye nokubuyiselwa kwemali okuphelele noma okuncane” ezimeni zokukhwabanisa noma zokungaqondi. I-Airbnb kungenzeka ayikwazanga ukuchaza kabanzi mayelana nenqubo yayo yokuqinisekisa ngoba ayinayo. Ngababuza imibuzo ngama-akhawunti amathathu - u-Annie no-Chase, u-Becky no-Andrew, kanye no-KIB. I-akhawunti ka-Annie noChase isusiwe, futhi laba abanye ababili abasenazo izipesheli, okusho ukuthi ngenxa yendlela uhlelo lwemiyalezo lwe-Airbnb olusebenza ngayo, angikwazi ukubathumelela imibuzo. Kwamanye ama-akhawunti ayisithupha engiwaxhume kulolu hlelo, amahlanu asasebenza. Kelsey noJean kuphela abanyamalala kusayithi.
Noma ngabe izinhlelo zabakhwabanisi bami bezicasukile, asikho isiqiniseko sokuthi bebengeke bavele baqale ukusebenza kusukela ekuqaleni. Uhlelo lusasebenza. I-Airbnb idale inethiwekhi ye , esekelwe ekuthembekeni, futhi okulula ukuyisebenzisela ukuhlukumeza uma ifunwa. Mhlawumbe ngokumangazayo, inkampani ikhetha ukulingisa inqwaba yemisebenzi ukuze iqede abakhwabanisi kunokuba iphendule imibuzo elula mayelana nenqubo yokuqinisekisa. I-Airbnb yenza imali ngawo wonke umuntu onganxeshezelwa.
U-Kellen Zale, uprofesa waseNyuvesi yase-Houston ofunda ngezindlu ezithengiswayo kanye nomthetho wokuqasha wesikhashana, wangitshela ukuthi akekho usopolitiki wesifunda noma wenhlangano owenze umsindo onjalo nge-Airbnb. Konke lokhu kuwela emahlombe ezikhulu zendawo, ezinye zazo eziboshiwe ngenxa yezinsiza kusebenza ngempela ukulwa nale mpi.
Ngo-2015, i-Airbnb yachitha okungenani ukunxenxa ukwesulwa , okwabophezela inkampani ukuthi yenze inqubo ende yokubhalisa ngesiphakamiso ngasinye. Lo mthetho wadlula noma kunjalo, nokwadala ukuthi kwehle ukuhlinzekwa kwezindlu. Kodwa akuwona wonke amadolobha anemithombo yesabelomali yaseSan Francisco. Lapho New Orleans ukuqashwa kwesikhashana ngo-Agasti, idolobha elingenamali yanele lashiya ukuphoqelelwa komthetho ezandleni ze-Airbnb.
Futhi sonke kufanele sibhekane nemiphumela. I-Zale iphinde yaba nakho okungaphansi kokujabulisayo nge-Airbnb eminyakeni embalwa edlule. Umnikazi wendawo wamnika ikhodi engalungile yokuvula umnyango wefulethi aliqashile eTexas, futhi kwadingeka abhukhe igumbi ehhotela elibizayo ngomzuzu wokugcina. Wathi nakuba abakwa-Airbnb bengazibuyiselanga izindleko zegumbi lehhotela, akazange aphume endaweni yesikhulumi. Ujabulela “izinzuzo zokukwazi ukuphila njengendawo yasendaweni ubusuku obumbalwa.”
Abanye abantu engikhulume nabo nabo bane-cognitive dissonance efanayo. Bayazi ukuthi bayidlala iphephile ngokusebenzisa iziqalo zokuqashwa kwesikhashana, kodwa abanayo enye indlela. UPatterson uthe angase ashintshele ekusebenziseni , kodwa uLasota usazama ukumphoqa ukuthi ehlise isibuyekezo sakhe ukuze aziphindisele. U-Garrido uthe naye, uhlala ethembekile ku-Airbnb.
“Ukube benginokuzikhethela, bengingeke ngisayisebenzisa i-Airbnb,” wangitshela. “Ngiphatheke kabi ngalobu kukhwabanisa.” Kodwa okwamanje ngiyaqonda ukuthi uma ngifuna ukuhamba, anginazo ezinye izindlela.”
Ngemva kokuchitha inyanga yonke ngihlola amarekhodi omphakathi, ngibheka ku-inthanethi ukuze ngithole imikhondo, ngishayela njalo i-Airbnb, futhi ngiqophisana nendoda ezibiza ngoPatrick, angikwazi ukusho ukuthi ngizoyiyeka le nkundla. Uhlelo lwe-Airbnb olusebenziseka kalula lusashibhile kunokuhlala emahhotela.
Phela, angikasishiyi isibuyekezo sika-Becky no-Andrew.
Source: www.habr.com