Ba da dadewa ba na fuskanci buƙatar zaɓar PBX mai kama-da-wane. An sami wasu canje-canje a cikin kasuwancin kamfani na: sabbin ayyuka sun bayyana, gami da waɗanda aka yi niyya ba kawai a ɓangaren b2b ba, har ma a b2c. Kuma tare da zuwan abokan ciniki masu zaman kansu, ya zama cewa mutane da yawa har yanzu sun fi son sadarwa ta waya.
Ba ni da irin wannan babban farawa, amma ina da abokan ciniki a duk faɗin duniya, don haka ina buƙatar mafita wanda ya dace da wannan harka. Na kuma so in fara hulɗa da masu haɓaka harshen Rashanci.
Bayani mai mahimmanci: Ba ni da wani ilmi game da batun wayar tarho, dole ne in yi google komai daga karce, don haka ana iya samun kuskure a cikin rubutun. Gyara / ƙara kayan a cikin sharhi - wannan zai sa ya fi kyau.
To, bari mu je!
Wanda ya shiga cikin kwatancen
Kwanaki biyu na karatun bita da bita sun taimaka wajen samar da jerin sunayen tsarin don ƙarin bincike. Ya hada da:
Babban mahimmanci a wannan mataki shine yawan ambaton, sake dubawa da labarai game da waɗannan samfurori - Ba na so in yi amfani da tsarin danyen da ya fito kwanan nan a kasuwa don haɓaka sabon layin kasuwanci.
Daidaita
Tun da muke fara kowace irin hulɗa tare da abokan ciniki masu yuwuwa ta wayar tarho, ba mu buƙatar aikin "ruɗani" na PBX. Mafi mahimmanci shine sauƙin amfani, sassauci, kuma, ba shakka, farashi.
Ga abubuwan da na mayar da hankali a kansu yayin bincike:
Haɗin kai
PBX kanta ba ta da ban sha'awa kamar yadda aka haɗa tare da wasu mahimman tsarin kasuwanci - alal misali, CRM, kayan aiki don aiki akan ayyukan da kayan aikin sadarwa. Sabili da haka, mun bincika damar da ake samu na samfuran da muka zaɓa.
Waya daga Yandex yana da haɗin gwiwar aiki mai kyau guda biyu - tare da Bitrix24 da amoCRM. A wannan yanayin, API ɗin an jera shi azaman sigar beta. Ana samun aikin a cikin yanayin gwaji kuma a cikin jadawalin kuɗin fito don 1299 rubles kowace wata.
Ofishin mango yana da jerin abubuwan haɗin kai da aka shirya sosai. Har ma sun kasu kashi-kashi, alal misali, akwai jerin abubuwan haɗin kai tare da albarkatu don takamaiman masana'antu (magunguna, yawon shakatawa, da sauransu) Wannan na iya zama da amfani ga wasu, amma a cikin yanayinmu na musamman, 99% na waɗannan haɗin gwiwar ba su da amfani. zuwa gare mu.
Game da Zadarma, ana iya ɗaukar ƙarin jerin tsarin haɗin kai da ƙari. Ya haɗa da ba kawai CRM (kuma ba kawai Rashanci ba, har ma da kasashen waje), har ma da manzannin nan take - a sakamakon haka, za ku iya aika sanarwa, misali, cewa mai sarrafa ya rasa kira, kai tsaye zuwa ga telegram.
An haɗa Sipuni tare da amoCRM kawai, wanda ba ma amfani da shi. Na fi son Zoho. Telfin yana da 4 kawai na abubuwan haɗin kai da aka shirya. Megafon yana da ɗan ƙara kaɗan daga cikinsu (5), kuma dukkansu suna da nufin yin aiki tare da CRM daban-daban.
kudin
Zan sake maimaita bayanin gabatarwar: ana buƙatar wayar tarho don sabon layin kasuwanci, gwaji ne a halin yanzu, don haka ba na so in kashe kuɗi mai yawa akan ababen more rayuwa don karɓar kira.
Ainihin sigar mango Office PBX farashin 685 rubles kowace wata. Don wannan kuɗin suna ba ku masu amfani guda uku waɗanda aka haɗa a cikin jadawalin kuɗin fito, dakuna 3 tare da tashoshi 10. A lokaci guda, ƙarin ayyuka suna kashe kuɗi - alal misali, haɗa mafi mahimmancin sigar bin diddigin kira zai kashe wani 3050 rubles / wata.
Biyan kuɗi na Yandex.Telephony ya dogara ne akan tsarin tsari. Asalin kuɗin fito na "Fara" kanta kyauta ne, kawai kuna buƙatar biya don kira da lambobi (lamba ɗaya mai sauƙi kyauta ne, sannan 180 rubles, kuma kuɗin biyan kuɗi na lambar 8-800 shine 999 rubles / watan). Amma akwai fakiti, alal misali, ɗaya daga cikinsu yana haɗa dukkan widget din gidan yanar gizo, ”kamar kira daga gidan yanar gizo, ba da odar kira, da sauransu. - farashin shi ne 499 rubles. Idan kuna buƙatar ɗaki mai kyau, kuma za ku biya ƙarin kuɗi.
Farashin dakunan "kyawawan" a cikin sabis na Yandex
Zadarma PBX ne na kyauta; ana cajin kudade don ƙarin ajiyar rikodi da mintuna. Lambobin da kansu ba su da tsada a zahiri - kuɗin haɗin yana da dala biyu, ƙimar biyan kuɗi don yawancin ƙasashe ba gaba ɗaya ba shine $ 5- $ 10 (saboda wasu dalilai, lambar Belarushiyanci zata kashe $ 45 don haɗi da $ 15 kowane wata).
Jerin shahararrun ƙasashe don yin ajiyar dakuna a cikin tsarin Zadarma
Na ga farashin Telfin yana da ruɗani sosai. Rashin shafi ɗaya tare da jadawalin kuɗin fito yana da rikitarwa - dole ne a tattara bayanai a sassa daban-daban na rukunin yanar gizon - da kalmar "daga" a farashin da yawa (kamar sabis daga 299 rubles kowace wata). Lambar Moscow a cikin lambar 495 ya fi tsada - 1490 da 990 rubles don lambar 499.
A cikin sabis na Sipuni, haɗa lamba ɗaya zai biya 1000 rubles da 266 biya kowane wata. Babban haɗin kai tare da CRM zai biya wani 286 rubles.
Kudin biyan kuɗi don amfani da PBX daga Megafon shine 1000 rubles a kowane wata (ba kome ba ko ma'aikaci 1 ne ko 7), yin rikodi da adana kira zai biya adadin adadin, haɗin kai tare da CRM yana kashe wani 500 rubles.
Ayyuka: kira a ƙasashen waje, kira baya da kira sa ido
Muna buƙatar karɓar kira daga abokan ciniki daga ƙasashe daban-daban - aƙalla daga Amurka, Rasha da Turai. Hakanan yana da mahimmanci a yi amfani da aikin bin diddigin kira - muna ƙaddamar da yakin talla da yawa, kuma muna buƙatar fahimtar inda kiran ya fito. Ana kuma ɗaukar kasancewar ƙarin ayyuka kamar na'urorin sake kira a matsayin ƙari - ba ma buƙatarsa a yanzu, amma muna son samun hangen nesa na ci gaba.
Na sami lambobin kasashen waje a cikin Zadarma kawai. Amma game da bin diddigin kira, babu shi a cikin PBX daga Yandex da Megafon; akwai kuma gidan yanar gizon da aka sadaukar don wannan aikin akan gidan yanar gizon Telphin. , amma saboda wasu dalilai shafin da kansa ya ɓace.
Duk tsarin da aka bincika suna da - aƙalla bayyananniyar yiwuwar amfani da widget din kira. Ana samun bayanai akan wannan fasalin akan duk gidajen yanar gizon samfur. Sai dai gidan yanar gizon Megafon ya ambaci yuwuwar shigar da widget din don yin odar kira baya, amma ya zama da wahala a samu.
Mene ne a karshen
tsarin
Lambobin waje
Samun damar kyauta
Yawan haɗin kai
Bibiyar kira
Widget din kira
Ofishin Mango
Babu
A
(kawai ta hanyar mai sarrafa - dole
bar request kuma jira kira)
Yawancin sabis na masana'antu
A
(3050 / watan don ainihin sigar)
A
Zadarma
A
Ee (PBX kyauta ne, biya don lambobi kawai)
Shahararrun CRMs
(ciki har da Zoho),
masu gudanar da aiki,
manzanni + API
A
(kyauta, biya kowane daki)
A
Telfin
Babu
14 kwanakin
4
Babu
A
(450 rub/wata)
Yandex.Telephony
Babu
14 kwanakin
Bitrix24 + AmoCRM
Babu
A
PBX Megafon
Babu
14 kwanakin
5
Babu
A
Sipuni
Babu
14 kwanakin
1 (AmoCRM kawai)
A
A
Shi ke nan. Ina fatan cewa kayan za su kasance masu amfani ga waɗanda, kamar ni, suna fuskantar aikin zabar PBX don farawa a karon farko. Na gode duka saboda kulawar ku!
source: www.habr.com