Kungekudala ndandijongene nesidingo sokukhetha i-PBX ebonakalayo. Kukho utshintsho oluthile kwishishini lenkampani yam: iinkonzo ezintsha ziye zavela, kubandakanywa nezo zingajoliswanga kuphela kwicandelo le-b2b, kodwa nakwi-b2c. Kwaye ngokufika kwabathengi babucala, kwavela ukuba abantu abaninzi basakhetha ukunxibelelana ngefowuni.
Andinayo isiqalo esikhulu kangaka, kodwa ndinabathengi kwihlabathi liphela, ke bendifuna isisombululo esilungele le meko. Ndandifuna ukuqalisa ukusebenzisana nabaphuhlisi abathetha isiRashiya.
Ingcaciso ebalulekileyo: Andizange ndibe nolwazi ngesihloko socingo, kwafuneka ndifake i-google yonke into ukususela ekuqaleni, ngoko kunokubakho ukungachaneki kwisicatshulwa. Lungisa / yongeza izinto kwizimvo - oku kuya kwenza kube ngcono kuphela.
Ngoko, masihambe!
Ngubani othathe inxaxheba kuthelekiso
Iintsuku ezimbalwa zokufunda uphononongo kunye nophononongo luncede ukwenza uluhlu olufutshane lweenkqubo zohlalutyo olongezelelweyo. Iquka:
Inqaku eliphambili kweli nqanaba linani elikhulu lokukhankanywa, ukuphononongwa kunye namanqaku malunga nezi mveliso - andizange ndifune ukusebenzisa inkqubo ekrwada esandul 'ukuvela kwimarike ukuphuhlisa umgca omtsha weshishini.
The lekiswa
Kuba sasiqala naluphi na uhlobo lwentsebenziswano kunye nabathengi abanokubakho ngefowuni, asizange sifune umsebenzi "obhidayo" wePBX. Okubaluleke ngakumbi yayikukulula kokusetyenziswa, ukuguquguquka, kwaye, ngokuqinisekileyo, ixabiso.
Nazi iingongoma endinike ingqalelo kuzo ngexesha lokuhlalutya:
Ukudityaniswa
I-PBX ngokwayo ayinomdla njengoko idibene nezinye iinkqubo zoshishino ezibalulekileyo - umzekelo, i-CRM, izixhobo zokusebenza kwiiprojekthi kunye nezixhobo zonxibelelwano. Ngoko ke, sihlalutye ubuchule obukhoyo beemveliso esikhethe kuzo.
I-Telephony evela kwi-Yandex inezidibaniselwano ezimbini ezisebenza kakuhle - kunye ne-Bitrix24 kunye ne-amoCRM. Kule meko, i-API idweliswe njengenguqulo ye-beta. Umsebenzi ufumaneka kwimodi yovavanyo kunye nentlawulo ye-ruble ye-1299 ngenyanga.
Iofisi yeMango inoluhlu olubanzi kakhulu lokudityaniswa esele kwenziwe. Bade bahlulwe ngokweendidi, umzekelo, kukho uluhlu lokudityaniswa kunye nezibonelelo kumashishini athile (amayeza, ukhenketho, njl.) Oku kunokuba luncedo kwabanye, kodwa kwimeko yethu ethile, i-99% yolu ludibaniso aluloncedo. kuthi.
Kwimeko ye-Zadarma, uluhlu olwahlukeneyo lweenkqubo zoqhagamshelwano lunokuqwalaselwa njenge-plus. Ayibandakanyi kuphela i-CRM (kwaye kungekhona kuphela isiRashiya, kodwa nakwamanye amazwe), kodwa nabathunywa abakhawulezayo - ngenxa yoko, ungathumela izaziso, umzekelo, ukuba umphathi uphoswe umnxeba, ngokuthe ngqo kwi-telegram yakho.
I-Sipuni ihlanganiswe kuphela ne-amoCRM, esingasebenzisiyo. Ndikhetha uZoho. I-Telfin ine-4 kuphela yokudibanisa kwayo esele yenziwe. I-Megafon inazo ngaphezulu kancinci (5), kwaye zonke zijolise ekusebenzeni ngeeCRM ezahlukeneyo.
iindleko
Ndiza kuphinda kwakhona amanqaku entshayelelo kwakhona: ucingo lwalufuneka kumgca omtsha weshishini, luvavanyo okwangoku, ngoko andizange ndifune ukuchitha imali eninzi kwiziseko zoncedo zokufumana iifowuni.
Inguqu esisiseko yeMango Office PBX ixabisa i-ruble ye-685 ngenyanga. Kule mali bakunika abasebenzisi abathathu abafakwe kwintlawulo, amagumbi ama-3 aneziteshi ezili-10. Ngexesha elifanayo, imisebenzi eyongezelelweyo ixabisa imali - umzekelo, ukudibanisa inguqu engundoqo yokulandelela umnxeba kuya kubiza enye i-ruble ye-3050 / ngenyanga.
Intlawulo ye-Yandex.Telephony isekelwe kwindlela yebhetshi. Ixabiso elisisiseko elithi "Qala" ngokwalo likhululekile, kufuneka uhlawule kuphela iifowuni kunye namanani (inombolo enye elula ikhululekile, emva koko i-ruble ye-180, kwaye umrhumo wokubhalisa kwi-8-800 inombolo yi-999 ruble / inyanga). Kodwa kukho iipakethi, umzekelo, enye yazo idibanisa zonke iiwijethi zewebhu, βnjengokufowuna kwiwebhusayithi, uku-odola umnxeba, njl. - ixabiso layo ngama-ruble angama-499. Ukuba ufuna igumbi elihle, kuya kufuneka uhlawule ngaphezulu.
Iindleko zamagumbi "amahle" kwinkonzo yeYandex
I-Zadarma yi-PBX yasimahla; iifizi zihlawuliswa ukonyuswa kokugcinwa kokurekhoda kunye nemizuzu. Amanani ngokwawo ngokunyanisekileyo angabizi kakhulu - umrhumo wokuqhagamshelwa ziidola ezimbalwa, umrhumo wobhaliso kumazwe amaninzi angengowasemzini ngokupheleleyo yi-5- $ 10 (ngesizathu esithile, inombolo yaseBelarusian iya kubiza i-45 yeedola zoqhagamshelo kunye ne-15 yeedola ngenyanga).
Uluhlu lwamazwe adumileyo kumagumbi okubhukisha kwinkqubo yeZadarma
Ndifumanise ukuba amaxabiso eTelfin ayabhidisa. Ukunqongophala kwephepha elinye kunye neerhafu kuyabhidanisa - ulwazi kufuneka luqokelelwe kwiindawo ezahlukeneyo zesayithi - kunye negama elithi "ukusuka" kumaxabiso amaninzi (njengenkonzo evela kuma-ruble angama-299 ngenyanga). Inombolo yaseMoscow kwikhowudi ye-495 ibiza kakhulu - i-1490 ngokubhekiselele kuma-ruble angama-990 kwikhowudi ye-499.
Kwinkonzo yeSipuni, ukudibanisa inombolo enye kuya kubiza i-ruble ye-1000 kunye ne-266 yentlawulo yenyanga. Ukuhlanganiswa okusisiseko kunye neCRM kuya kubiza enye i-ruble ye-286.
Umrhumo wokubhalisa usebenzisa i-PBX esuka kwi-Megafon yi-ruble ye-1000 ngenyanga (akunandaba nokuba ngumsebenzi we-1 okanye i-7), ukurekhoda kunye nokugcina iifowuni kuya kubiza imali efanayo, ukudibanisa ne-CRM kubiza enye i-ruble ye-500.
Ukusebenza: iifowuni phesheya, phinda ufowune kwaye ulandele umnxeba
Bekufuneka sifumane iminxeba evela kubathengi abavela kumazwe ahlukeneyo - ubuncinci be-USA, iRussia kunye neYurophu. Kwakhona kwakubalulekile ukusebenzisa umsebenzi wokulandela umnxeba - sasisungula amaphulo amaninzi eentengiso, kwaye kwakufuneka siqonde apho umnxeba uvela khona. Ubukho bemisebenzi eyongezelelweyo enje ngewijethi zokufowunela kwakhona zaqwalaselwa njenge-plus-asiyifuni ngoku, kodwa besifuna ukuba nembono yophuhliso.
Ndifumene amanani angaphandle kuphela eZadarma. Ngokubhekiselele ekulandeleni umnxeba, ayifumaneki kwi-PBX evela kwiYandex kunye neMegafon; kukho iwebhusayithi enikezelwe kulo msebenzi kwiwebhusayithi yeTelphin. , kodwa ngesizathu esithile iphepha ngokwalo alikho.
Zonke iisistim ezihlalutyiweyo zine-ubuncinci ibhengezwe - ithuba lokusebenzisa iwijethi yokufowuna. Ulwazi ngolu phawu luyafumaneka kuzo zonke iiwebhusayithi zemveliso. Ngaphandle kokuba iwebhusayithi yeMegafon ikhankanya ithuba lokufaka iwijethi yoku-odola ukufowuna, kodwa kuye kwaba nzima ukuyifumana.
Yintoni ekupheleni
Inkqubo
Amanani angaphandle
Ufikelelo lwasimahla
Inani lokudityaniswa
Ukulandela umnxeba
Callback widget
Iofisi yeMango
akukho
ukuba
(kuphela ngomphathi - kuyimfuneko
shiya isicelo kwaye ulinde umnxeba)
Iinkonzo ezininzi zeshishini
ukuba
(3050/ngenyanga yoguqulelo olusisiseko)
ukuba
Zadarma
ukuba
Ewe (PBX isimahla, hlawulela amanani kuphela)
IiCRM ezidumileyo
(kubandakanya uZoho),
abaphathi bemisebenzi,
abathunywa + API
ukuba
(simahla, hlawula ngegumbi)
ukuba
I-Telfin
akukho
Iintsuku ze-14
4
akukho
ukuba
(450 rub / ngenyanga)
Yandex.Telephony
akukho
Iintsuku ze-14
I-Bitrix24 + AmoCRM
akukho
ukuba
PBX Megafon
akukho
Iintsuku ze-14
5
akukho
ukuba
Sipuni
akukho
Iintsuku ze-14
1 (AmoCRM kuphela)
ukuba
ukuba
Kuko konke. Ndiyathemba ukuba izinto eziphathekayo ziya kuba luncedo kwabo, njengam, bajongene nomsebenzi wokukhetha i-PBX yokuqalisa kwabo okokuqala. Enkosi nonke ngengqalelo yenu!
umthombo: www.habr.com