Esikhathini esingeside esidlule bengibhekene nesidingo sokukhetha i-PBX ebonakalayo. Kube khona izinguquko ezithile ebhizinisini lenkampani yami: izinsizakalo ezintsha zivele, kuhlanganise nalezo ezingahlosiwe kuphela engxenyeni ye-b2b, kodwa futhi ku-b2c. Futhi ngokufika kwamaklayenti azimele, kuvele ukuthi abantu abaningi basathanda ukuxhumana ngocingo.
Anginaso isiqalo esikhulu kangaka, kodwa nginamakhasimende emhlabeni wonke, ngakho bengidinga isixazululo esilungele leli cala. Bengifuna nokuqala ukuxhumana nonjiniyela abakhuluma isiRashiya.
Ukucaciswa okubalulekile: Ngangingenalo ulwazi esihlokweni socingo, kwakudingeka ngi-google yonke into kusukela ekuqaleni, ngakho kungase kube nokungalungile embhalweni. Lungisa/engeza okubalulekile kumazwana - lokhu kuzokwenza kube ngcono kuphela.
Ngakho-ke, hamba!
Obani ababambe iqhaza ekuqhathaniseni
Izinsuku ezimbalwa zokufunda ukubuyekezwa nezibuyekezo zisize ukwakha uhlu olufushane lwamasistimu ukuze kuhlaziywe okwengeziwe. Bekuhlanganisa:
Iphuzu eliyinhloko kulesi sigaba kwakuyinani elikhulu lezinkulumo, ukubuyekezwa nezindatshana mayelana nale mikhiqizo - ngangingafuni ukusebenzisa uhlelo olungcolile olwalusanda kuvela emakethe ukuthuthukisa umugqa omusha webhizinisi.
Ukuqhathanisa
Njengoba sisaqala noma yiluphi uhlobo lokuxhumana nabangase babe amakhasimende ngocingo, besingakudingi kakhulu ukusebenza “okudidayo” kwe-PBX. Okubaluleke kakhulu kwakuwukusebenzisa kalula, ukuguquguquka, futhi, yiqiniso, intengo.
Nanka amaphuzu engiwanake ngesikhathi sokuhlaziya:
Ukuhlanganisa
I-PBX ngokwayo ayithakazelisi njengokuhlanganiswa nezinye izinhlelo zebhizinisi ezibalulekile - isibonelo, i-CRM, amathuluzi okusebenza kumaphrojekthi namathuluzi okuxhumana. Ngakho-ke, sihlaziye amandla atholakalayo emikhiqizo esikhethe kuyo.
I-Telephony evela ku-Yandex inokuhlanganiswa okubili okusebenza kahle - ne-Bitrix24 ne-amoCRM. Kulokhu, i-API ifakwe kuhlu njengenguqulo ye-beta. Umsebenzi utholakala ngemodi yesilingo kanye nentela yama-ruble ayi-1299 ngenyanga.
Ihhovisi likamango linohlu olubanzi kakhulu lokuhlanganisa osekwenziwe. Baze bahlukaniswe ngezigaba, isibonelo, kukhona izinhlu zokuhlanganiswa nezinsiza zezimboni ezithile (umuthi, ezokuvakasha, njll.) Lokhu kungase kube usizo kwabanye, kodwa esimweni sethu, u-99% walokhu kuhlanganiswa akusizi. kuthina.
Endabeni ye-Zadarma, uhlu oluhluke kakhulu lwezinhlelo zokuxhuma lungabhekwa njengokuhlanganisa. Akubandakanyi i-CRM kuphela (futhi hhayi kuphela isiRashiya, kodwa futhi nakwamanye amazwe), kodwa ngisho nezithunywa ezisheshayo - ngenxa yalokho, ungathumela izaziso, isibonelo, ukuthi umphathi uphuthelwe ucingo, ngqo ku-telegram yakho.
I-Sipuni ihlanganiswe kuphela ne-amoCRM, esingayisebenzisi. Ngincamela u-Zoho. I-Telfin inokuhlanganiswa kwayo oku-4 kuphela okwenziwe ngomumo. I-Megafon inokuningi kancane kwazo (5), futhi zonke zihloselwe ukusebenza nama-CRM ahlukahlukene.
izindleko
Ngizophinda amanothi esingeniso futhi: ucingo lwaludingeka kumugqa omusha webhizinisi, lusahlolwa okwamanje, ngakho ngangingafuni ukuchitha imali eningi engqalasizinda ukuze ngithole izingcingo.
Inguqulo eyisisekelo ye-Mango Office PBX ibiza ama-ruble angu-685 ngenyanga. Kule mali bakunikeza abasebenzisi abathathu abafakwe emalini, amakamelo ama-3 aneziteshi eziyi-10. Ngesikhathi esifanayo, imisebenzi eyengeziwe ibiza imali - isibonelo, ukuxhuma inguqulo eyisisekelo kakhulu yokulandelela ucingo kuzobiza amanye ama-ruble angu-3050 / ngenyanga.
Ukukhokhiswa kwe-Yandex.Ngocingo kusekelwe endleleni yenqwaba. I-tariff eyisisekelo ethi "Qala" ngokwayo imahhala, udinga kuphela ukukhokhela izingcingo nezinombolo (inombolo eyodwa elula imahhala, bese kuba ama-ruble angu-180, futhi imali yokubhalisa yenombolo engu-8-800 ingama-ruble angu-999/ngenyanga). Kepha kukhona amaphakheji, ngokwesibonelo, elinye lawo lihlanganisa wonke amawijethi ewebhu,” njengokushaya ucingo kuwebhusayithi, uku-oda ukuphinda ushayelwe, njll. Intengo yayo ingama-ruble angama-499. Uma udinga ikamelo elihle, uzophinde ukhokhe imali eyengeziwe kulo.
Izindleko zamakamelo "amahle" kusevisi ye-Yandex
I-Zadarma iyi-PBX yamahhala; izindleko ziyakhokhiswa ngokukhushulwa kwesitoreji sokurekhoda namaminithi. Izinombolo ngokwazo azibizi ngokungagwegwesi - imali yokuxhuma ingamadola ambalwa, imali yokubhalisa emazweni amaningi angewona wangaphandle ngokuphelele ingu-$5-$10 (ngesizathu esithile, inombolo yaseBelarusian izobiza u-$45 ukuxhuma kanye no-$15 njalo ngenyanga).
Uhlu lwamazwe adumile wamagumbi okubhukha ohlelweni lwe-Zadarma
Ngithole amanani entengo kaTelfin edida kakhulu. Ukuntuleka kwekhasi elilodwa elinezintela kuyadida - ulwazi kufanele luqoqwe ezingxenyeni ezihlukene zesayithi - kanye negama elithi "kusuka" ngamanani amaningi (njengesevisi evela kuma-ruble angu-299 ngenyanga). Inombolo yaseMoscow ngekhodi 495 ibiza kakhulu - 1490 ngokumelene nama-ruble angu-990 ngekhodi 499.
Enkonzweni ye-Sipuni, ukuxhuma inombolo eyodwa kuzobiza ama-ruble angu-1000 kanye nenkokhelo yanyanga zonke engu-266. Ukuhlanganiswa okuyisisekelo ne-CRM kuzobiza amanye ama-ruble angama-286.
Imali yokubhalisa yokusebenzisa i-PBX evela ku-Megafon ingama-ruble angu-1000 1 ngenyanga (akunandaba ukuthi umsebenzi ongu-7 noma u-500), ukurekhoda nokugcina izingcingo kuzobiza inani elifanayo, ukuhlanganiswa ne-CRM kubiza amanye ama-ruble angu-XNUMX.
Ukusebenza: izingcingo phesheya, shayela futhi ulandelele ucingo
Besidinga ukuthola izingcingo ezivela kumakhasimende avela emazweni ahlukene - okungenani avela e-USA, Russia nase-Europe. Bekubalulekile futhi ukusebenzisa umsebenzi wokulandelela izingcingo - besiqala imikhankaso embalwa yokukhangisa, futhi besidinga ukuqonda ukuthi ucingo luvelaphi. Ukuba khona kwemisebenzi eyengeziwe efana namawijethi okushayela emuva nakho kuthathwe njengokuhlanganisa - asikudingi njengamanje, kodwa besifuna ukuba nombono wokuthuthukisa.
Ngithole izinombolo zakwamanye amazwe eZadarma kuphela. Mayelana nokulandelela ucingo, akutholakali ku-PBX evela ku-Yandex ne-Megafon; kukhona newebhusayithi enikezelwe kulo msebenzi kuwebhusayithi ye-Telphin. , kodwa ngesizathu esithile ikhasi ngokwalo alikho.
Wonke amasistimu ahlaziyiwe ane - okungenani ithuba elimenyeziwe - lokusebenzisa iwijethi yokuphinda ushayele. Ulwazi ngalesi sici luyatholakala kuwo wonke amawebhusayithi omkhiqizo. Ngaphandle kokuthi iwebhusayithi yeMegafon ikhuluma ngamathuba okufaka iwijethi yoku-oda ukuphinda ushayelwe, kodwa kube nzima ukuyithola.
Uyini umugqa waphansi
Uhlelo
Izinombolo zakwamanye amazwe
Ukufinyelela mahhala
Inombolo yokuhlanganisa
Ukulandelela ikholi
Iwijethi yokushayela emuva
Ihhovisi likaMango
No
Yebo
(ngomphathi kuphela - kuyadingeka
shiya isicelo bese ulinda ucingo)
Izinsiza eziningi zemboni
Yebo
(3050/ngenyanga kunguqulo eyisisekelo)
Yebo
Zadarma
Yebo
Yebo (i-PBX imahhala, khokhela izinombolo kuphela)
Ama-CRM adumile
(kuhlanganise noZoho),
abaphathi bemisebenzi,
messenger + API
Yebo
(mahhala, khokha ngekamelo ngalinye)
Yebo
I-Telfin
No
Izinsuku ze-14
4
No
Yebo
(450 rub/ngenyanga)
Yandex.Telephony
No
Izinsuku ze-14
I-Bitrix24 + AmoCRM
No
Yebo
I-PBX Megaphone
No
Izinsuku ze-14
5
No
Yebo
Sipuni
No
Izinsuku ze-14
1 (i-AmoCRM kuphela)
Yebo
Yebo
Yilokho kuphela. Ngithemba ukuthi indaba izoba usizo kulabo, njengami, ababhekene nomsebenzi wokukhetha i-PBX yokuqalisa kwabo okokuqala. Siyabonga nonke ngokunaka kwenu!
Source: www.habr.com
