Hhayi nje izitolo ezinkulu esikhundleni sabasebenzi bakho ngamarobhothi. Kule minyaka eyishumi ezayo, amabhange ase-US, manje atshala imali engaphezu kwezigidi eziyizinkulungwane ezingu-150 zamaRandi ngonyaka kwezobuchwepheshe, azosebenzisa i-automation ethuthukisiwe ukudiliza okungenani abasebenzi abangu-200. Lokhu kuzoba "inguquko enkulu kunazo zonke ukusuka emsebenzini ukuya enhloko-dolobha" emlandweni wezimboni. Lokhu kushiwo ku abahlaziyi , enye yezinkampani ezinkulu ezibamba amabhange emhlabeni.
Omunye wababhali abaphambili balo mbiko, uMike Mayo, uthi amabhange aseMelika, okuhlanganisa no-Wells Fargo uqobo, azolahlekelwa ngu-10-20% wemisebenzi yawo. Bangena kulokho okubizwa ngokuthi “inkathi ehamba phambili yokusebenza kahle,” lapho umshini owodwa ungangena esikhundleni somsebenzi wamakhulu noma izinkulungwane zabantu. Ukudilizwa kuzoqala emahhovisi amakhulu, ezikhungweni zezingcingo nasemagatsheni. Lapho, ukuncipha kwemisebenzi kulindeleke ukuthi kube ngama-30%. Abantu bazothathelwa indawo ama-ATM athuthukisiwe, ama-chatbots nesofthiwe ekwazi ukusebenza ngedatha enkulu kanye ne-cloud computing ukuze benze izinqumo zokutshala izimali. UMayo uthi:
Iminyaka eyishumi ezayo izoba ebaluleke kakhulu kubuchwepheshe bamabhange emlandweni.
UMike Mayo
Imibiko ethi “basi, konke kuhambile, abalingisi bayasuswa, iklayenti liyahamba” kuyinto evamile emhlabeni. Kodwa akuvamile ukuthi abahlaziyi benkampani abavela embonini ngokwayo bamemezele ukungabi nakugwema kwesimo esibi kakhulu sabasebenzi. Ngokuvamile, izindaba ezinjalo zivela ezinhlanganweni ezingenzi nzuzo noma izinhlangano ezizimele. Manje u-Wells Fargo obala futhi cishe ngaphandle kwe-diplomacy uthi: ngeke kube nomsebenzi, yenza okufunayo.
Imali ekhululiwe izosetshenziselwa ukuqoqa nokusebenzisa idatha enkulu, kanye nokuthuthukisa ama-algorithms aqagelayo. Manje kunomjaho wokuzenzakalela phakathi kwamabhange amakhulu aseMelika, futhi lowo osusa ngokushesha abasebenzi esikhundleni sesoftware enamandla kakhulu uzothola inzuzo eqinile.
Okuningi kuzoshintsha nakumakhasimende asebhange. Ama-Chatbots nezimpendulo ezizenzakalelayo zizohlinzeka ngokusekela okugcwele. Ngokusekelwe emishwaneni engukhiye noma izinketho ezikhethwe umsebenzisi, bazoqonda ingqikithi yenkinga futhi banikeze izinketho zokuxazulula inkinga. Wonke amabhange amakhulu manje anikeza izinhlelo ezinjalo, kodwa azikwazi ngokwanele, futhi ngenxa yalokho, inkinga ngokuvamile kusadingeka ixazululwe ngumuntu, isisebenzi esisekelayo. Ngokusho kuka-Wells Fargo, eminyakeni emihlanu ezayo ubuchwepheshe buzofinyelela ezingeni elihloniphekile, futhi isidingo sabantu abanjalo ngeke sisadingeka.
Inani labasebenzi bamabhange ase-US
Abasebenzi beminyango nabo bazoncishiswa ngezindlela eziningi. Kuzoba khona isisebenzi esisodwa noma ezimbili ngaphakathi, kodwa isivinini sokucubungula izicelo sizokhula. UWells Fargo akulona kuphela ibhange elikhulu elinezinhlelo ezinkulu kangaka zokuzenzakalela. I-Citigroup ihlela ukudiliza amashumi ezinkulungwane zabasebenzi, kanti i-Deutsche Bank ikhuluma ngokuncipha kwe-100, uMichael Tang, inhloko yenkampani yokubonisana ngezinsizakalo zezezimali, uthi:
Izinguquko ziyamangalisa futhi zingabonakala ngaphakathi nangaphandle. Sesivele sibona izimpawu zalokhu ngokwanda kwama-chatbot, futhi abantu abaningi ababoni nokuthi bakhuluma ne-AI ngoba inezimpendulo zemibuzo abayidingayo.
UMike Mayo, njengommeleli webhange elikhulu, uyawajabulela amathemba anjalo. Muva nje, ethula umbiko wakhe, utshele i-CNBC:
Lezi yizindaba ezinhle! Lokhu kuzoholela ekuzuzeni amarekhodi ekusebenzeni kahle kanye nokwanda kwesabelo semakethe sabadlali abakhulu abafana nathi. UGoliyathi unqoba uDavide.
"UGoliyathi uyawina" isisho sikaMayo manje usisebenzisa kuzo zonke iziteshi zethelevishini. Okubalulekile ukuthi amabhange akala futhi akhule ayawina. Futhi uma ibhange likhulu, linamandla anqobayo. Uma enemali eningi yokutshala ezinhlelweni ezithuthukisiwe, kulapho engaqala khona ngokushesha ukucwaninga ngokushintsha abasebenzi, kuba lula ngaye ukutshala ekusunguleni izinto ezintsha futhi azuze isabelo semakethe kwabanye. Ngenxa yalokho, imali engenayo eyengeziwe izogxiliswa phezulu kakhulu, phakathi kwabantu abambalwa kakhulu. Futhi okungenani amakhulu ezinkulungwane zochwepheshe bamabhange abancane - inani labantu bedolobha elincane - bazohlala bengasebenzi. Nokho, kulo nyaka, kakade 60.
Abasebenzisi nabo abajabule kakhulu: abantu abaningi bakhetha ukuxhumana nabantu bangempela abazama ukuxazulula izinkinga zabo. Ngisho nesistimu ezenzakalelayo engcono kakhulu ngeke ihlale ikwazi ukuthola impendulo yombuzo ongajwayelekile. Ngaphezu kwalokho, kuzoba namabhange ambalwa kakhulu esikhathini esizayo. Labo abangazi-automate ngeke besaba khona. Ngisho noma unganciphisa imisebenzi engu-5000, lokho kakade kuyinzuzo enkulu, lokho cishe amaRandi ayizigidi ezingu-350 ngonyaka. Kunzima ukuthola inzuzo enkulu kangaka usebenzisa noma iyiphi enye indlela. Ngakho-ke, wonke umuntu uzozama ukunciphisa. Futhi insizakalo yokuxhumana nomeluleki womuntu siqu ingase isalele kumakhasimende e-VIP.
Esimeni samanje, uGoliyathi uyawina futhi abantu abangu-200 bahlulwe.
Source: www.habr.com