CERN moves from Facebook Workplace to open platforms Mattermost and Discourse

European Center for Nuclear Research (CERN) объявил about the termination of the use of the platform Facebook Workplace for internal communication of employees. From now on, instead of this platform, CERN will use open packages Mattermost. for quick messaging and chats, and Discourse for long discussions and exchange of information that can be referred to in the future. Instead of a mechanism for sending notifications to email, it is planned to introduce solutions based on PUSH notifications and newsletters.

The withdrawal of Facebook Workplace, an enterprise product provided by Facebook for organizing internal communication between employees within the company, is due to concerns about confidentiality, lack of control over their data and the desire not to depend on the policy of a third-party company. CERN has been using Facebook Workplace since 2016, but in 2019 Facebook announced change in tariff policy. New tariffs begin to operate in October 2020 and imply payment of 4 to 8 dollars per user per month. Free access is also provided, but it is significantly limited in the number of groups, participants and functionality.

CERN was left with a choice: start paying to continue access to a service that was previously provided for free, or download a free version of Workplace Essential, without technical support, without the ability to use single sign-on (SSO) and imply sending all your data to Facebook. Ultimately, CERN decided to replace Facebook Workplace with open alternatives that can be run on its servers.On January 31, 2020, the migration to open source software was completed and CERN deleted its Facebook Workplace account.

Mattermost is positioned as an open alternative to the Slack communications system and allows you to receive and send messages, files and images, track the history of conversations and receive notifications on your smartphone or PC. Slack-prepared integration modules are supported, as well as a large collection of custom modules for integrating with Jira, GitHub, IRC, XMPP, Hubot, Giphy, Jenkins, GitLab, Trac, BitBucket, Twitter, Redmine, SVN, and RSS/Atom. The server side of the project is written in Go and spreads under the MIT license.

The Discourse platform provides a system of in-line discussions offered as a replacement for mailing lists, web forums, and chat rooms. It supports the division of topics based on tags, updating the list of messages in topics in real time and the ability to subscribe to topics of interest and send replies by email. The system is written in Ruby using the Ruby on Rails framework and the Ember.js library (data is stored in the PostgreSQL DBMS, the fast cache is stored in Redis). Code spreads licensed under GPLv2.

Source: opennet.ru

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